2018 Ram 3500 complaints

Brakes went out and steering which caused loss of control of vehicle.

Service Antilock Braking System due to faulty HCU

Hello and good day, I purchased a 2018 DODGE RAM 3500 with 82k miles for $31k back in March 2024 @ Cambridge Truck located 5640 Glenn Hwy, Cambridge, OH 43725; Phone number 740-255-5200. My down payment was $8500 and my financial agreement was for $800 a month. My family and I were moving back to Connecticut and we needed a truck for all of our furniture/belongings, and for my fiancé's new landscaping business. On our way home the shifter wasn't shifting properly into gears but we still made it home, thank GOD. We contacted Capitol Garage Chrysler Dodge Jeep RAM which was the closest Dodge. I brought the truck in for a diagnostic and the truck was diagnosed with a faulty/failed transmission. Parts were ordered back in July and expedited in September. I've been in contact with Cambridge Truck and I've been unsuccessful getting anywhere with Cambridge or Dodge even though I purchase an extended warranty the day of purchase. I was having a full blown anxiety attack the day of purchase as well, as I was overwhelmed. I have [XXX] and a [XXX]. I've made every payment including $400 a month for insurance for a vehicle I had on the road for a week. Not to mention I had to extend my Mercedes benz lease as I had no truck to rely on. My Mercedes mileage contract was broken and I was unable to recover my $15,000 down payment. I also had to pay $1200 in lease extension costs, and $800 for insurance. I finally had to purchase another car in October with all of had in my bank $3,700. The tr

I am writing to file a formal complaint regarding the "fix" performed on my vehicle related to the V06 Drag Link Recall. The fix, which involved checking the torque settings and welding the locknuts to the adjustment sleeve, has caused significant issues with the alignment of my vehicle. As a result, my truck is unable to be aligned, creating unsafe driving conditions. Vehicles with improper alignment present a serious safety risk, including uneven tire wear, reduced handling capabilities, and compromised braking performance. These dangers not only affect the stability of the vehicle but also pose a threat to the safety of the driver, passengers, and others on the road. The current situation with my vehicle’s alignment, as a result of this inadequate recall fix, is unacceptable and needs to be addressed immediately. I have already attempted to resolve this issue by working directly with a dealership, but after an initial conversation where they assured me the issue would be taken care of, I was subsequently ignored and "ghosted." This lack of follow-through is deeply disappointing, especially considering the severity of the situation. It is my understanding that the fix originally performed on my vehicle was not the permanent solution. The real fix, as I have learned through discussions with other affected customers and further research, involves the installation of a new drag link, followed by a full alignment, at no cost to the customer. I would also like to emphasize that,

Audible alarm, warning lights on dash. Come on and off. No cruise control available.

HI, My 2018 RAM 3500, had had a Anti-lock brake control module light on and off about a hundred times a day for the past year, I just spoke to the Ram Service manager at Leith Ram in Wendel NC and she told me that Ram has no fix for this part, and it has been on backorder for over 2.5 years, you can have total brake failure with this part being defective, how has the NTSB not stepped in and put some pressure on them to get this fixed, there are hundreds of thousands of trucks out there with this problem. Why is it being allowed to continue for years and years without a solution??

2018 Ram diesel 3500. 36,000 miles ABS and Traction Control lights illuminated on dash. Cru8ise control does not work. Dealer told me the HCU (hydraulic control unit) is defective, and thee are no parts available to repair it. I am leaving Indiana for Florida on 18 Jan 2025. That means a 1,000 mile trip one direction pulling a boat - without cruise control or antilock brakes. What can be done?

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the ABS warning light remained illuminated while operating the vehicle, with an audible alarm activated inside the cabin of the vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 60,000. VIN tool confirms parts not available.

Continually gets abs stability error. Unit has been replaced once less than year ago. Comes on if vehicle sits or hits a bump. Lose of abs cruise and continual dinging.

The contact owns a 2018 Ram 3500. The contact stated that the ABS and traction control warning lights were intermittently illuminated. The vehicle was taken to the dealer to be diagnosed, and it was determined that the ABS and air bag control unit had failed. The air bag control unit was replaced, and the brake fluid was refilled. The contact then became aware of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic) and wanted to know if the VIN was included in the recall. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The manufacturer had opened a case for reimbursement which had since been closed. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 110,000.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign number: 24V896000 (Service Brakes, Hydraulic) however, the remedy was not available. The contact stated while driving at approximately 50 MPH, the contact depressed the brake pedal however, the brakes failed to engage. As a result, the front center of the vehicle crashed into a tree. There was severe cosmetic damage. The Service Anti-Lock Brake System" message was displayed prior to the crash. No injuries were sustained. No police report was filed. A dealer was contacted and informed the contact that the parts were once again, not yet available for the recall repair. The vehicle was taken back to the place of residence. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 193,000. Parts Distribution Disconnect.

The service electronic braking system and service abs system continues to ding and pop up on screen. Cruise control will not work either.

ABS & Traction Light and ding ding, then go away for a while then it all comes back. Truck is out of warranty, so any cost is mine. They want you to pay for diagnostic even there is a code. Quoted cost was around $800 to $1000. The first time this happened the code said to replace the 4wd shift motor. Done that problem went away for awhile then came back. I am retired and these cost don't fit in real good. We purchased the truck new. I have read that this problem is not new, just ongoing. When this is happening the 4wd and cruse doesn't work or shuts off. It appears that RAM isn't going to do anything until people start getting killed. Then are forced to fix it.

The contact owns a 2018 Ram 3500. The contact stated while driving approximately 50 MPH, the ABS and the traction control warning lights intermittently illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the ABS module needed to be replaced. The dealer informed the contact that the part had been discontinued. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 144,000.

ABS C0020 pump motor control...only have 54000 miles on this truck..

The rear and side windows are foged because of the leaking roof in these trucks. Leak on siad airbag components also It causes visibility issues when changing lanes and backing up. The moisture from the ceiling of the truck from a leak. Components on roof all leak.

ABS-Hydraulic Control Unit failure, pump motor control electrical failure. Confirmed/ Diagnosed by dealer. Messages on dash info screen: "service electronic braking system", "ABS failure", warning lights : Traction Control and ABS failure. Safety risk when warning message appears: ABS, Traction Control and Cruise Control are non- functional.

I had to have my ABS module replaced because ABS fault on my dash lit up. A few months later the ABS fault light is back on. The parts they put on is junk. I cant keep paying the ridiculous price of this repair when it doesn't fix the issue. Reading thru the forums it has been a issue for many many years. I cant use my cruse control when this alarm goes off and I would like for my ABS to work the way it was intended for.

My 2018 Ram 35000 with only 33,000 miles has recently been providing numerous ABS and Electronic Braking System warning lights. They are intermittently and can sound several times continually or they can go for several miles with no alarms. It appears that this is a well known issue with Ram trucks that I believe the manufacture should repair as it is a safety concern.

I was driving my truck when the Service Electronic Braking System warning came on. Then the service the Anti-lock Brake System warning came on. Both warnings were flashing on and off. I took the truck into my mechanic which is an independent service center, American Muffler, in Burlington WI, on 10/23/24. I was told that the truck needed an ABS module and the Hydraulic Control Unit, but the mechanic was having problems getting the ABS module from the dealer, Miller Motors, in Burlington. I was told that Miller Motors needed authorization to sell the part, and it was pending. American Motors continued to call Miller Motors for updates and was told it was still pending. I finally picked up my truck on 11/04/24, without it being fixed. I drove the truck to my hunting land (about 120 miles), on [XXX]. The warnings continued to flash on and off periodically, on the trip. I stopped at Petersen Dodge, in Waupaca WI, to see if I could buy the ABS module there. Petersen Dodge didn't have one in stock but located one at a dealer in Janesville WI. I put money down at Petersen Dodge for the part and the part was going to be shipped to Petersen Dodge, where I was to pick it up. I was called the next morning and told by Petersen Dodge that the Janesville dealer cancelled the order. On 11/09/24, I tried to find the ABS module at Mopar.com National estore. They routed me to the Janesville dealer where it showed one in stock. I purchased that one online. On 11/11/24, I received an email from

ABS warning light came on, and stay on , parking sensors shut off , electronic braking system failed, brakes locked up, vehicle is unsafe and undrive able as brakes and abs system aren’t functioning safely.

Abs braking system not working per dash lights Safety is un sure due to not knowing It is always on the dash as a problem that needs to be fixed or inspected It started 2 months ago an can’t be reset.todays date 11/14/2024

ABS warning light & Traction control warning lights coming on and off intermittently. Found problem to be a bad HCU assembly. There seems to be a reliability problem with this brake HCU assembly. Other Ram trucks have a recall for this same problem & this is the second time this HCU module has failed on my truck. The first failure was in March of 2022 when the truck had 46002 miles. The unit was replaced at that time and Chrysler paid for the replacement. This latest failure was the same HCU module and it failed in October of 2024 when the truck had 76563 miles.

The service antilock brake system is constantly going off and the dealer says there is nothing they can do and no parts are available. We took it in and they ran a diagnostic and said they didnt know why and will not help us.

I am getting a warning on my dash to "service electronic braking system". I took it to the dealer and they told me the ABS Module and HCU internal failure. My truck only has 31,245 miles on it and I do not believe this important safety system should be failing so soon.

My traction control, cruise control unavailable, and warning light to service abs electrical system. Dealership said the hydraulic control unit has to be replaced.

Warning of Anti skid system needs service

My 2018 Ram 3500 DRW truck for no reason started throwing dash warning lights intermittently after 60,000 miles. The warning lights activated on the dash were for ABS and Traction Control, with an annoying ding when they appeared. The center dash light stated "Service Antilock Braking System. Additionally, when this occurred the cruise control did not work. The warning lights were intermittent and just occurred at any time and disappeared as quickly as they showed up. This would happen for miles and for no apparent reason just stopped for a period of time. I took the truck to the dealer who informed me that its a known issue with the ABS HCU and the truck would be safe to drive but I would not have ABS and cruise control would not work. They also said parts were not available and could be a six month wait. They also told me that there were no recalls on the problem. I received a quote for repair which was in excess of $1,500.

The contact owns a 2018 Ram 3500. The contact stated while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the ABS control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulics, Electronic Stability Control (ECS), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 150,000.

ABS and Electric Brake failure. Second time this has been fixed. Once at roughly 30,000 miles and now again at 48,000 miles. Paperwork from dealer on both failures is “Internal Pump Failure EL001, Replace HCU. Replace old part SKU with new version…68143491AB” I entered a similar claim with you on this the first time it failed. It seems Chrysler Dodge Ram knows there is an issue based on them using an updated part this time vs last time. Also lots of internet chat forums talking about this issue. Since this is ABS / electric brakes I would think it would be a relatively serious safety concern on their part and with NHTSA. Why is there no recall on this yet? Aside from the obvious of preventing potential fatalities the cost of these pump failures is over $1,000 each time it happens. Thanks in advance for your help

Service Electronic Braking Service and Service ABS/TRACTION CONTROL. This is intermittent. When it happens Cruise control, 4 wheel drive and abs doesn't work. Happens when I'm towing my camper or not. Trailer brakes won't work when this happens. Hundreds, maybe thousands of complaints about this on Ram forums. This problem occurs no matter what the speed is. It even happens while sitting still.

Hello, I have an issue with the ABS Braking system on my 2018 RAM 3500 with only 50K miles on it. The lights are constantly coming on and off telling me that my ABS system needs servicing. this has been going on for two weeks. I was able to troubleshoot the problem and it says that my ABS pump and Module needs replacing. I was going to replace myself and when I ordered the parts from MOPAR they told me it was a 2 month lead time which I thought was unacceptable being such critical components to a vehicle. This week I almost rear ended another vehicle because the brakes failed. I have been online reading about the stories of these same complaints from many RAM & JEEP owners. How this company is getting away with safety issue is beyond me as this is going back to 2023, how are there no safety recalls on this not issued yet and customers not being reimbursed for the repairs. The issue was diagnosed by my independent mechanic using his scanner. If you require further info on this please feel free to reach out to me.

1. The specified vehicle has intermittent ABS/ Brake Hydraulic Control module error. The vehicle is available for inspection upon request. 2. Error causes ABS and Cruise Control to be disabled while in motion as per warning messages displayed on instrument cluser and audio annunciation. 3. Driver and passenger were endangered due to ABS malfunctioning intermittently **while in motion**. I have reproduced the problem by causing a wheel slippage on wet pavement. This will cause the otherwise intermittent problem to be asserted with corresponding error messages/notifications to be displayed on instrument cluster. 4. The specified vehicle has NOT been inspected at a Ram dealer; however, the problem seems to be well-known on 2017-18 Ram 2500's and 3500's given the amount of Youtube videos on the topic as well as the amount of discussion on online forums such as [XXX] . 5. This 2018 vehicle has approx 43000 miles on it. The described problem was not detected until about 3 months ago (approx 8/2024). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Warning lights for the ABS and the Electronic Brake System illuminated while driving, stating the systems must be serviced. The Cruise Control would either turn off or become nonfunctional. The tone would sound and the warning lights would illuminate. I took the truck in to the dealership after it happened but the lights would not come on while I was there. The dealership told me they could do nothing about it. After that, the tone began to sound and the lights came on again. We finally made it to the dealership when they could see the warnings. The service technician inspected the ABS and found that the ABS HCU had shorted internally. Further inspection found the ABS Module also shorted internally. Two trips were made to the dealership because the dealership did not have the parts in stock. This occurred at the same time as the cyberattacks which affected parts delivery and we were not notified the parts were in for over a month. The cost of the these two visits were over $1,400.

The contact owns a 2018 Ram 3500 and towing a 17,500 lbs RV 5th Wheel. The contact stated that while driving at approximately 60 MPH, the ABS and ESC warnings were illuminated. The contact stated the cruise control was engaged but when the ABS warning light illuminated, the cruise control disengaged. The failure was intermittent but was also occurring when not towing. A dealer was not contacted. The vehicle was not diagnosed and was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.

ABS AND ELECTRIC BRAKE LIGHTS AND ALARMS AT DEALERSHIP NOW, COST OF OVER 1500.00 WITH ALL THE LAW SUITS AND THOUSANDS OF ABS FAILURES WHY HASNT A RECALL BEEN ISSUED TRUCK HAS 40,000 MILES NEVER BY A RAM AGAIN

The contact owns a 2018 Ram 3500. The contact stated that while reversing, the rearview camera image was black. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 179,000. The VIN was not available.

ABS failure warning lights on and off constantly. Dealer replaced failed HVU and ABS module for 1181$. This is an open investigation.

2018 Ram 3500 Diesel truck with 70,000 miles. While driving the "service electronic braking system" alarm goes off and ABS lights come on and cruise control is disabled, along with electronic stability control. This happened while towing a 20,000 lb fifth wheel trailer and continues to happen with or without a trailer behind the vehicle. This is a known safety problem and there are several class action lawsuits but Ram has yet to authorize a recall on 2018 models. They knew there were defective parts and even put out technical service bulletins to their dealer's service departments. This is a VERY DANGEROUS condition associates with almost all these model trucks. It seems Ram does not care about loss of life but only their profit margins.

THE ABS BRAKES YES IT IS AVAILABLE FOR INSPECTION BY NOT HAVING ABS BRAKEING WHEELS HAVE LOCKED UP HAVE NOT HAD DEALER CHECKIT HAD A MECHANIC PUT ON COMPUTER FOR CODES NO TRUCK HASN'T BEEN INSPECTED BY ANYONE ELSE BUT THE MECHANIC WARNING LIGHTS HAVE COME ON AND OFF A NUMBER OF TIME AND LATELY MORE OFTEN IT STARED ABOUT A YEAR AGO TOOK IT TO DEALER THEN BUT WASN'T REPAIRED PROPERTY

The Hydraulic Control Unit is malfunctioning, as determined by a RAM truck dealer. The ABS brakes don't work as they should and the cruise control intermittently shuts off.

Intermittent loss of anti-lock braking system and cruise control. code C0020-01 ABS pump failure. First occurred at approx. 47,900 miles.

Service abs/ service electronic brake system/ traction control alarm flashing on/off intermittently with no specific times or conditions. This first happened in may 2024 on a 6 hour road trip. Occasionally I can take it on a short trip and it may not flash the message during that trip and at other times it is constantly going on and off. I have not had this looked at by the dealer. I have read the codes using my personal scanner and it shows C0020-01 (Active) ABS Pump Motor Control- General Electrical Failure. I do not drive this vehicle daily and I can not relate it to wear and tear because the vehicle only has 23,900 miles on it.

Abs and traction control malfunction. Yes,it’s it available for inspection. I feel that it’s not safe for my wife and I to drive while doing this. No it has not been confirmed by the dealer or service center. No it has not been inspected by police or insurance representatives. No there were not warning and starts at 150k miles have 158962miles on it now

I started getting an intermittent error code on my truck with only 36k miles on it. the traction control, abs and cruise control wont work when the service electronic braking system code is present. I have done a lot of reading and this seems to be a very common issue with the 2017 and 2018 ram trucks. It is so common that I called my local dealer and the part is on back order for months. I am getting very close to taking a long road trip with a 20ft trailer, which is the reason I purchased this truck. Now I cant even get a replacement part, that is a known issue and I was quoted $1100 for it. Braking system seems to be a safety issue, why isn't ram doing something about this issue!

On September 8, 2024, I started getting intermittent ABS and Traction Control light with “Service Electronic Braking System”. Code C0020. When the light is on I lose cruise control. There is no specific condition that will cause the light to come on; i.e. bumps in the road, a certain speed, or setting at idle. The first instance of the light coming on, I was turning around in a parking lot, less than 5 mph. This cannot be associated to normal wear and tear. THIS IS A SAFETY ISSUE AND MUST BE A RECALL!!!

The anit-lock breaks on my vehicle will go out at random. This seems to happen when you need them most. In my case I was towing an 8,000 lb trailer and had to stop short. The anti-lock break and traction control lights came on simultaneously and the right front tire locked up making it difficult to steer the vehicle. Since that event the light will come on at random when hitting a bump in the road or when breaking hard. A driver might think the ABS system is working until they hit the brakes and it fails. This appears to be related to NHTSA Action Number PE22012 and I would like to add my vehicle to the list of impacted units.55

My ABS , SERVICE TRACTION CONTROL , PARKING BRAKE, ANTI LOCK BRAKING ALL ARE ON AND DINGING ON MY DASH BOARD. ALL POINTS TO THE ABS MODULE PER THE DEALER . WILL THIS BE UNDER RECALL I SEE THE IS A RECALL FOR A ABS SOFT WARE UP DATE NOW BUT MY TRUCK IS NOT ON THAT RECALL. THIS COULD FIX MY PROBLEM AND DO NOT UNDERSTAND WHY MY 2018 RAM 3500 IS NOT ON THAT RECALL OR A RECALL HAS NOT BEEN DONE FOR THE ABS MODULE.

On my 2018 RAM 3500 Duel rear wheel truck the ABS Pump Motor Control Unit is throwing a common code and warning lights intermittently that other year models have (C0020-01). This code has been confirmed by my dealer several times and this truck does not fall under any recalls for the ABS systems. I pull a 40 camper with this truck and with out the ABS and Traction control it could be very dangerous to myself and and others. I have spoken to FCA and they only told me that my VIN does not fall under any more recall then what has already been done. I do not know what needs to get done to have FCA fix this problem or release parts to get it fixed.

ABS Hydraulic control unit failed. ABS control unit failed. Vehicle has 60k Miles on it. safety item as ABS brakes may not work correctly in an emergency situation. very unsafe in a tow vehicle designed to tow/carry heavy equipment. forums indicate very common failure item, and parts are currently on back order with the manufacturer. confirmed failure by local dealership.