2018 Ram 3500 complaints

There is still no remedy to this recall and my truck is affected - I have been driving with NO ABS AND NO TRACTION CONTROL for almost 4 YEARS. This has also deactivated my cruise control. This is unacceptable and compromises me and my families safety. This is not a question of if it is going to happen, but when. My vehicle isn't under the category of "may be susceptible to failure" it has failed and I have permanently lost those BASIC and CRITICAL safety features. It is simply a matter of WHEN the lack of those features will cause an accident. There must be something done. . I have spoken with Mopar and several dealerships and nobody has given me any solution other than to say they will call me when a remedy is available. That is NOT ENOUGH. Recall language for C4B "The brake hydraulic control unit (HCU) on your vehicle [1] may be susceptible to failure or malfunction which may result in a reduction or change of Anti-Lock Brake System (ABS) /Electronic Stability Control (ESC) /Traction Control performance. A failing HCU will initially result in the intermittent loss of ABS/ESC/Traction control progressing to permanent loss. The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning. "

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the brake pedal felt soft and spongy upon depression of the brake pedal. The contact also stated that the "Service Brakes System", 4WD, traction control, and ABS warning lights all appeared on the instrument panel. The vehicle was taken to a dealer where the entire brake system was replaced. The contact stated that the 4WD had failed to operate as needed and the mechanic could not repair that part. The local dealer was contacted and confirmed that the remedy was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The failure mileage was approximately 54,000.

I am getting an error concerning the antilock brakes on my truck. This error is random shows up every few days. When it does show up it dings every thirty seconds and does not stop, which is very distracting. Also shuts off the cruise control. It took a copy of the recall to my local dodge dealer and they will not fix it.

The contact owns a 2018 Ram 3500. The contact stated that while driving at various speeds, the ABS and traction control warning lights would illuminate on the instrument panel as an audible warning chime would emit from the vehicle. The contact later discovered that the vehicle was included NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated while the brake pedal was depressed, the brake pedal felt soft, and would intermittently had to use force to stop the vehicle. The ABS warning light illuminated, and a beeping sound could be heard coming from the vehicle. The contact stated that the failure is worsening and the abnormal sound was continuously beeping. The local dealer was contacted and confirmed that the remedy was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 38,000.

RAM recall dates December 2024 on ABS failure. Received letter a long time ago. However, RAM still says parts are unavailable and it's been 18 months. This is ridiculous. Failure includes Cruise Control turned off. Audible sounds and warning lights on Dash.

It has been 3 years of our ABS failing due to a Brake HCU not being replaced. Now the engine light comes on due to issues with the Electronic Braking System. We cannot use this to travel due to the cruise control going out as soon as the ABS light goes on which is every 5 minutes. Why is this allowed to be on recall but ‘ no fix has been determined’?!!!! We need answers.

Antilock brake module failure.This is my second complaint for my Ram Truck HCU ABS under recall 24V-896. My dash indicator for ABS has been on and off now for over six months. My other complaint number was 11700373 I guess I just keep driving my truck without antilock brakes. This safety recall was issued Sept 2024 and there is still No parts available. Sounds like the company is waiting for my truck to rust out so they don't have to pay for the repair.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving on a local roadway and descending a hill, the vehicle unexpectedly shifted out of gear, and the contact temporarily lost control of the vehicle, which then independently accelerated. The contact subsequently regained control of the vehicle. Additionally, the ABS was inoperable during the failure. The approximate failure mileage was 36,000.

ABS module audible warning brake failure warning on dash. Recall CB4 parts still not available per Mopar and dealership. The warning and audible alarm goes off every 2 to 5 minutes while driving.

[XXX] - I have called the Dealer numerous times and even Stelatis for 2 years and I keep getting the SORRY there are no parts to fix your vehicle. PLEASE help me with this non stop run around. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights illuminated, causing the cruise control and trailer brakes to become inoperable. The local dealer and a secondary dealer, Okeechobee Dodge Chrysler Jeep (4224 US-441, Okeechobee, FL 34974), were made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights illuminated with an audible chime heard. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 99,000.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the ABS and traction control warning lights remained illuminated. Additionally, there was an audible chime with the message “Service Electronic Braking System” was displayed. The failure mileage was approximately 18,000.

For 18 plus months the lights, alarms stay on due to the HCU recall, this issue also causes the cruse control not to work. Alarms and lights are a big distraction when driving Ram has yet to correct this issue with no time line given I need help Thank you

My vehicle was recalled NOV. 2024! It is going on TWO years with this not being fixed. Totally un-acceptable. Why is nothing being done about this? Somebody needs to step up.

My truck has the service electronic brakes and service abs lights on due to a faulty hcu since September 2025. I am told that there is no fix yet and I feel it is unsafe to drive my truck.

Manufacturer Recall NumberC4B NHTSA Recall Number24V-896 Recall StatusRecall Incomplete, remedy not yet available Some (2017-2018 MY Ram xxx) vehicles may have been built with a brake hydraulic control unit ("HCU") that is susceptible to failure or malfunction which may result in a reduction or change of Anti-Lock Brake System ("ABS")/Electronic Stability Control ("ESC") /Traction Control performance. A failing HCU will initially result in the intermittent loss of ABS/Traction control progressing to permanent loss. * I am writing to express my serious concerns regarding the safety of my vehicle, which is experiencing continuous warning lights and persistent beeping related to the ABS and ESC systems. The dash lights keep blinking on and off, creating a distracting and alarming environment while driving. The constant beeping sound further exacerbates the situation, making it difficult to concentrate and increasing the risk of an accident. This ongoing malfunction compromises the vehicle’s braking and stability functionalities, posing a significant safety hazard to myself, passengers, and others on the road. I urge immediate attention and repair to resolve this issue and ensure safe driving conditions.

The recall for theABS HCU has been in place for well over a year with no parts. Nothing is being done with this recall. My ABS HCU has not been working in two years causing loss of traction control, no ABS, no cruise control. I was almost in a head on collision with a car in my lane and the truck skidded off the road. Luckily there’s was no collision or injury. It is ridiculous that ram still offers the part that has been identified as bad but has made no effort to replace with a better unit yet are continuing to build new vehicles. At the very least RAM should install a new “bad” part until replacement parts are available. I have attached a screenshot of the RAM app showing the status of the recall.

We have been waiting for almost two years for the traction control and ads break repair. When will something be done about this recall not being repaired?

We have been waiting over a year now for the below to be remedied. Our ABS light goes off constantly and when it does, it causes cruise to stop working. There is a notification alarm (ding) that goes off and on while driving the truck. We pull a 41ft 5th Wheel and we were told it was okay to pull, however, we have now been advised that it's not a good idea to pull. How is this fair when we bought this truck for the intention of pulling our 5th wheel and now it's not safe. Therefore, our truck can't even be used for the intended purpose safely. I've looked into Nebraska Lemon Law and I feel that we are WAY over the point of having to wait for this correction to be sent to a dealer so that we can get it fixed. I would appreciate a part being sent ASAP so we can use our truck for the intended purpose of hauling our 5th Wheel or buy this truck back and give me a new one. I'm tired of not being able to use our truck to pull our 5th wheel (We don't have another vehicle that can pull our camper) and I'm sick and tired of driving the truck and having the ABS going on and off and on and off and not being able to use cruise. Not to mention the sole fact that it really isn't that safe if a crash can happen. 2018 RAM 3500 VIN: [XXX] Recall data refreshed on Mar 16,2026 1 Unrepaired Recalls associated with this VIN Nov 27,2024 Manufacturer Recall Number: C4B NHTSA Recall Number: 24V-896 Recall Status: Recall Incomplete, remedy not yet available Summary Some (2017-2018 MY Ram xxx) vehicles

The contact owns a 2018 Ram 3500. The contact stated while driving at an undisclosed speed, the ABS, traction control, and HCU warning lights illuminated, and the AWD feature was inoperable. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 63,000.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure while driving, causing the audible warning chime to activate, with the traction control and ABS warning lights illuminated, and the cruise control inoperable. The failure mileage was 140,000.

I have an open safety recall for 16 months (recall below). I and my family drive a Dodge Ram 3500 dually truck and haul my horses in a large gooseneck horse trailer. The recall states: “Safety RiskThe loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning.” It’s not my problem that parts are not available. But it is my problem that I, my husband, or my daughter or any combination thereof could DIE for as long as this problem exists without repair. Are they afraid of tariffs or are they sinking all their time, effort and MONEY into their new distribution plant near Detroit. I want this ON RECORD: I WANT MY TRUCK REPAIRED NOW or I want a loaner truck (suitable to haul my trailer) until it is fixed. Nov 27,2024 Manufacturer Recall NumberC4B NHTSA Recall Number24V-896 Recall StatusRecall Incomplete, remedy not yet available SummarySome (2017-2018 MY Ram xxx) vehicles may have been built with a brake hydraulic control unit ("HCU") that is susceptible to failure or malfunction which may result in a reduction or change of Anti-Lock Brake System ("ABS")/Electronic Stability Control ("ESC") /Traction Control performance. A failing HCU will initially result in the intermittent loss of ABS/Traction control progressing to permanent loss. Safety RiskThe loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning.

My 2018 Ram 3500 is included in the NHTSA Recall # 24V-896. My warning lights have been coming on for a while now and so I believe my ABS is not active. I am being told parts are not available. As I am sure you know the recall was issued 11/27/2024. I feel like they have had more than enough time to have the parts available and am very dissatisified with the situation.

Some (2017-2018 MY Ram xxx) vehicles may have been built with a brake hydraulic control unit ("HCU") that is susceptible to failure or malfunction which may result in a reduction or change of Anti-Lock Brake System ("ABS")/Electronic Stability Control ("ESC") /Traction Control performance. A failing HCU will initially result in the intermittent loss of ABS/Traction control progressing to permanent loss. The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning. Recall Incomplete, remedy not yet available. This recall has been listed as not yet available for over a year and a half. How can they say this is a safety issue and deadline my equipment, yet not have a fix over a year and a half later. They need to be forced to fix the issue or approve replacement parts.

No anti lock brakes which causes unsafe braking in acclimate weather which slid sideways as well as almost rear end vehicles ,also causes multiple functions to not work like exhaust brake and transmission issues !

The contact owns a 2018 Ram 3500. The contact stated that while driving at various speeds, the ABS warning light was illuminated on the instrument panel. There was a warning chime coming from the vehicle. The cruise control failed to operate as needed. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown.

The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS warning light unexpectedly illuminated with a chiming sound coming from the vehicle. The contact stated that the cruise control and 4WD became inoperable. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, a case was opened, and the contact was placed on a waiting list for when parts became available. The approximate failure mileage was 300,000.

While towing 10,000 lb trailer vehicle displayed indicators that traction control and ABS were failing. I've taken vehicle to dealer 5 times since recall and it's now over 1 year and Chrysler failed to remedy recalled defective part 68143491AA. Chrysler complaint case no. 95672952 filed on 2/16/26. Chrysler HAS in fact produced the replacement part No. 68143491AB - supersedes failed part no. above. Local dealers have qty 9 of part locally in stock and sell to public for $500. After calling many parts dept sources, I learned dealers are lying and telling current owners no remedy available under recall so that Chrysler can prioritize replacing Ram trucks traded in to dealers so they can fix under recall and make those vehicles sellable by dealers as highest priority for parts. However, dealers are also willing to sell the new part to consumers at full msrp at parts counter + labor in service center. So they make eligible customers pay full price up front and fight to get reimbursed later after being out nearly $1000 to fix Chrysler's problem. I get that there may not be enough parts on hand for every recalled unit - yet. But there are enough now at dealers that when a truck comes in to dealer service center with proven HCU failure indicators (traction control and ABS warning lights) those customers should be given the recall part with labor as required of Chrysler. In my case, brake failure warning lights were documented 7 months ago at North Fort Worth Auto Nation dealer servi

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While the contact’s son was driving at an undisclosed speed, the message "Service ABS" was displayed with an audible chime. The check engine and traction control warning lights were illuminated. The dealer and a second dealer, Covert Chrysler Dodge Jeep Ram (8107 Research Blvd, Austin, TX 78758), were made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 166,000.

Vehicle ABS malfunctions routinely. This comprises reliability and overall road safety. This recall is well over 3 years old and the manufacturer has not done enough to remedy this defect, knowing that the entire fleet shares this ABS system failure. On ice, snow and inclement weather conditions the ABS failure results in brakes locking and the vehicle going into sliding. Dodge doesn’t care about the safety of their products and as a consequence risk the safety of millions of Americans daily.

The contact called on behalf of the owner of the 2018 Ram 3500. The owner received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). However, the part to do the recall repair was not available. The contact stated that while driving at various speeds, the check engine and ABS warning lights illuminated. In addition, after the ABS warning light illuminated, the cruise control and the traction control failed to function as needed. The vehicle was taken to the dealer. The dealer informed the contact that the part was available at the dealer; however, the manufacturer refused to pay for the recall repair. Most recently, the traction control failed to function as intended. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.

The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The contact stated that the failure disabled the cruise control feature. The vehicle was taken to a dealer, where it was diagnosed with ABS failure. The contact was informed that the ABS needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were not available. The vehicle was taken to an alternate dealer, where it was diagnosed with ABS failure. The contact was informed that the ABS needed to be replaced and that parts were available. After informing the dealer that the repair was covered under a recall, the contact was informed that the parts were not available. The vehicle was not repaired. The contact stated that the vehicle was purchased to be used for hauling, however with the unrepaired recall unable to be performed, the vehicle could not be used for the intended purpose. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, parts were not yet available. The manufacturer was made aware of the failure. The failure mileage was 20,000.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that the brake and the traction control warning lights were illuminated. The local dealer was contacted and verified that the required parts to do the recall repair were unavailable. The vehicle was not diagnosed or repaired. The manufacturer was notified of the issue; however, no interim remedy or assistance was provided. The failure mileage was approximately 87,000.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the instrument panel failed to provide the speed. The GPS was used a temporary indicator of the speed. Several unknown warning lights were illuminated, with a warning light that the front bumper parking sensor was inoperable was displayed. The vehicle was taken to a local independent mechanic, where it was diagnosed and determined that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 117,489.

The contact owns a 2018 Ram 3500. While driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard while attempting to stop the vehicle. The ABS and traction control warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to several dealers; however, the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 38,000.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the brake pedal, the vehicle failed to stop. The contact stated that the ABS failed to operate as needed. Due to the ABS failure, the cruise control and traction control failed to operate as intended. As a result, the vehicle was only stopped with conventional braking. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 136,000.

I tow a 16000 lb RV with my truck and the ABS/Skid control goes on and off every few minutes and RAM keeps telling me that they do not have the part to take care of this recall, it has been more than 18 months now. This is my only means of transportation.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the cruise control deactivated independently. The messages "Check Braking System” and “Check ABS" were displayed. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 55,000.

Trailer King RST 235/80R16: six of them on a triple axle boat trailer. Was towing a boat and experienced a blowout on the passenger rear trailer tire, of which we did not hit a pothole or strike debris. It bent the boat trailer fender and damaged several components of the trailer. It was identified by Discount Tire that the passenger side lead tire experienced belt separation, which is a manufacturer defect and was most likely the cause of the passenger side rear trailer tire to blow out and cause excessive damage to the trailer. There are numerous other customers of this tire who experienced significant blowouts on their trailer, which poses a safety risk to all who own trailers with these Trailer King RST tires and those who travel the roads with them. The belt separation was confirmed by a third-party tire shop recognized nationally. I submitted a claim for the blown out tire with the company manufacturer, and they claim it was not due to manufacturer defect. Unicorn tire does not accept responsibility for the manufacturer defect, even though it was confirmed by the company discount tire. These trailer tires are unsafe. Bottom line: two of six trailer tires that were two years old and had less than 3000 miles on them experienced belt separation, one of which had a significant blowout that could’ve caused serious accidents. This is not an isolated case as other reviews have shown these tires to be unreliable and unsafe disregard the VIN associated with this complaint as it

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were still not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the repair could be paid for out-of-pocket with a reimbursement once parts became available. The contact had not experienced a failure.

The contact owns a 2018 Ram 3500. The contact had received notification of NHTSA Campaign Number: 24V869000 (Service Brakes, Hydraulic). The contact stated that in early 2025, the ABS and ESC warning lights illuminated. The failure occurred while driving at various speeds and had become a recurring failure. The local dealer was contacted several times, and the contact was informed that parts were not yet available for the recall repair. The vehicle was no longer being driven. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 33,000.

The contact owns a 2018 Ram 3500. The contact stated that the ABS and electronic brake fault light and message randomly activated with a beeping sound. Additionally, the cruise control was inoperable. The vehicle was taken to the local dealer, and the contact was informed about NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); and stated that parts were on back order. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the part was not yet available and informed the contact that if the vehicle was repaired out of pocket, reimbursement could be sought. The failure mileage was approximately 40,000.

The contact owns a 2018 Ram 3500. The contact stated that while servicing the vehicle, it was discovered that the VIN was included in NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the owner had experienced the failure, causing the vehicle to veer to the passenger’s side while braking, and the check engine, ABS, and ESC warning lights remained illuminated, and the speedometer was intermittently inoperable. The failure mileage was 121,407

Incident Description (ABS Module Failure) The ABS control module is failing intermittently. The vehicle is available for inspection upon request. The ABS warning light illuminates unpredictably, sometimes every few minutes to every few tens of minutes. When this occurs, ABS, cruise control, and trailer brake control are disabled, making the vehicle difficult and unsafe to operate, especially when towing or driving in traffic. This failure creates a safety risk due to loss of braking and stability-related systems. The issue is a known manufacturer defect with an established repair; however, the manufacturer states that replacement ABS modules are currently unavailable due to parts backorder, with no repair timeline provided. The issue has been acknowledged by the manufacturer and dealer. No inspection by police or insurance has occurred. Based on available information, my best assessment is an intermittent ABS module failure that renders the vehicle effectively unusable. I am requesting escalation and corrective action by the manufacturer.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, parts were not yet available for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

Slide off road while braking. Braking problem due to recall, Manufacturer Recall NumberC4B / NHTSA Recall Number24V-896. Recall was to be fix 1st quarter of 2025, Now 2026 still not repair solution.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the brake pedal, the brake pedal was depressed to the floorboard, and the braking distance was extended. The message “Service ABS” was displayed along with a DTC indicating the HCU failure. The dealer was contacted and confirmed that the remedy was not yet available under the recall. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 109,000.