Page 3 of 5 · complaints 101–150 of 202

2014 Ram 3500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Power Train
Filed Jul 18, 201762,191 milesIN

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING ABOUT 65 MPH, THE VISION, FUEL, AND EMISSION WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AT: GLENBROOK DODGE, FT. WAYNE, IN, WHERE THE TECHNICIAN DIAGNOSED A DEF HARNESS FAILURE. THE TECHNICIAN PLUGGED NEW ENDS TO THE HARNESS BUT THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER BUT AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PART WOULD NOT BE AVAILABLE UNTIL AUGUST. THE CONTACT STATED THAT THE MANUFACTURER DID NOT PROVIDE A RENTAL VEHICLE. THE FAILURE MILEAGE WAS 62,191.

Suspension
Filed Jul 18, 20175,000 milesWY

FRONT PASSENGER SIDE TIRE IS MORE THEN 5 DEGREES OUT OF CAMBER CAUSING THE TIRE PULL, CREATE MORE HEAT, AND WEAR OUT. I CONTACTED DEALER AND WAS INFORMED RAM DOESN'T HAVE A CAMBER ADJUSTMENT SO THERE'S NO WAY TO CORRECT IT WITH OUT PUTTING AFTERMARKET BALL JOINTS IN I NOTICED IT AT LESS THEN 5000 MILES

Wheels
Filed Jun 8, 201748,900 milesMO

I PURCHASED THE EXTENDED WARRANTY FOR MY 2014 RAM 35000 LONGHORN FROM DON VANCE DODGE IN MARSHFIELD MISSOURI IN FEBRUARY 2016 WHEN I BOUGHT THE TRUCK FROM THEM. WITHIN 10,000 MILES I NOTICED THAT THE RIGHT FRONT TIRE ON THE OUTER EDGE IS WEARING. I BROUGHT IT TO A LOCAL MECHANIC WHO RAISED THE TRUCK WITH A FLOOR JACK AND CHECKED THE TIRE. HE SHOWED ME HOW THE TIRE WOULD MOVE BACK AND FORTH AND SAID THAT THE UPPER BALL JOINT WAS BAD. I CHECKED IT ALSO AND IT HAD A LOT OF PLAY. I MADE AN APPOINTMENT WITH DON VANCE DODGE IN MARSHFIELD MISSOURI FOR THE WARRANTY WORK TO BE PERFORMED. THE SERVICE MANAGER CAME BACK ABOUT 3 1/2 HOURS LATER AND TOLD ME THAT THE BALL JOINT WAS GOOD AND WITHIN SPECS. I ARGUED WITH HIM ABOUT IT AND EXPLAINED THE ABOVE AGAIN TO HIM. HE REFUSED TO CHECK THE BALL JOINT AGAIN WITH A FLOOR JACK AND TOLD ME TO LEAVE. I WENT OVER AND SPOKE WITH THE MANAGER OF THE DEALERSHIP WHO SOLD ME THE TRUCK AND EXPLAINED WHAT JUST HAPPENED AND SHOWED HIM THE TIRE. THERE IS NO CAMBER ADJUSTMENT FOR THIS TRUCK AND EXPLAINED HOW THE BALL JOINT WAS BAD. HE ASKED ME TO CALL BACK TOMORROW AND SPEAK WITH THE GENERAL MANAGER. THIS IS ONLY 1 OF 3 DEALINGS I'VE HAD WITH THIS SERVICE DEPARTMENT. ALL IN WHICH THEY WERE WRONG AND TRYING TO MAKE ME PAY FOR WARRANTY WORK WHICH THEY REFUSED TO FIX.

Fuel/Propulsion System
Filed May 16, 201770,000 milesIL

TRUCK AT FACTORY HIGH IDLE, PARKED IN DRIVEWAY AC ON MAX COOL AND THE FAN CLUTCH ENGAGEMENT CAUSED THE RUBBER FAN SHROUD TO SUCKED INTO THE ENGINES COOLING FAN. RAM STAR CASE #: 1307000002. JUST PURCHASED USED, AND THERE ISNT EVEN A BOLT TO SECURE THE FAN SHROUD MAKING IT EVEN MORE SUSCEPTIBLE TO BECOME INTANGLED AND PUNCTURE OF THE RADIATOR IS THE RESULT. VEHICLE IF MOVING COULD CAUSE ENGINE FAILURES DUE TO EXTREMELY POOR DESIGN OF SOFT PLYABLE RUBBER TO BE IN A HIGH VOLUME NEGATIVE PRESSURE SITUATION. LOSS OF BRAKES AND STEERING COULD SOON FOLLOW. RAM KNOWS OF THE ISSUE YET DECLINES TO FIX UNDER POWER TRAIN WARRANTY BECAUSE THE RADIATOR AND ENGINE COOLING FAN DOESNT FALL UNDER POWERTRAIN, YET IT IS AS IMPORTANT OR MORE IMPORTANT THAN ENGINE LUBRICATION AND SAFETY OF OCCUPANTS IN THE VEHICLE IF DESCENDING A MOUNTAIN PASS PULLING A HEAVY LOAD WHICH COULD RESULT IN LOSS OF LIFE.

Power Train
Filed May 2, 201718,000 milesPA

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED THAT AN ABNORMAL NOISE WAS HEARD COMING FROM THE VEHICLE. ALSO, WHILE THE VEHICLE WAS STOPPED, THE CONTACT HAD TO DOWNSHIFT DUE TO THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER HAD THE VEHICLE FOR LONGER THAN TWO WEEKS AND THE CONTACT WAS UNCERTAIN AS TO WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

Power Train
Filed Apr 30, 201722,000 milesPA

TRYING TO PULL OUT AT STOP SIGN, OR GREEN LIGHT TRUCK DOE NOTHING FOR @3 SECONDS. WE CALL IT DEAD PEDAL. MANY MORE PEOPLE HAVE SAME PROBLEM. DODGE SEEMS TO THINK THIS IS NORMAL, BUT IT IS NOT. VERY DANGEROUS SITUATION WHEN TRYING TO PULL OUT INTO TRAFFIC WITH YOUR FAMILY IN THE VEHICLE. THIS VEHICLE HAS A DIESEL ENGINE AND SHOULD HAVE A LOT OF POWER TO PULL OUT EMPTY.

Engine
Filed Apr 1, 201710,000 milesUT

LOW ENGINE RPM THROTTLE RESPONSE FROM DEAD STOP OR ROLLING PACE (5-35 MPH) EXPERIENCES 3-5 SECOND LAG BEFORE ENGINE RESPONDS AND ACCELERATES. THIS HAS CAUSED NUMEROUS CLOSE CALLS WHEN TURNING IN FRONT OF ONCOMING TRAFFIC ON CLEAR ROAD CONDITIONS. TO COMPENSATE, MY DRIVING HABITS HAVE RESORTED TO "POWER BRAKE" THE VEHICLE TO INCREASE ENGINE RPM'S IN ORDER TO ACCELERATE AND CLEAR ONCOMING TRAFFIC. I HAVE OWNED/DRIVEN 3/4 & 1 TON CUMMINS DIESEL VEHICLES PRIOR TO MY 2014 MODEL WITH NO SIMILAR ISSUES. WHEN TOWING, THE ISSUE IS MUCH LESS NOTICEABLE. AT THIS POINT I AM READY TO SELL AND BUY ANOTHER BRAND DUE TO SAFETY CONCERNS. MY WIFE DOES NOT FEEL SAFE DRIVING OR RIDING IN THE VEHICLE AND IS CONCERNED THAT I TRANSPORT OUR KIDS TO AND FROM SCHOOL DAILY IN THE VEHICLE. ONLINE RESEARCH INDICATES THIS IS A COMMON ISSUE WITH THIS MODEL/YEAR GROUP AND HAS COINED THE CONDITION AS "DEAD PEDAL". IT SEEMS THAT THIS DEAD PEDAL CONDITION CONTINUES TO WORSEN WITH MY VEHICLE THE MORE IT IS DRIVEN. NOT SURE WHAT NEXT STEPS ARE HERE, I EXPLAINED MY EXPERIENCES TO MULTIPLE SERVICE TECHS AND LARRY H MILLER DODGE IN SANDY UT, WHERE I HAVE THE VEHICLE SERVICED... IT WAS THE "FIRST TIME THEY HAD HEARD OF IT" RESPONSE EACH TIME. NO HELP TO BE FOUND AT THE DEALERSHIP. NOT SURE WHERE ELSE TO TURN FOR HELP WITH MY ~$60K VEHICLE THAT MYSELF AND FAMILY DON'T FEEL SAFE DRIVING.

Unknown or Other
Filed Mar 27, 2017CA

I HAVE A 2014 RAM 3500 THAT STARTED LEAKING WATER THROUGH THE THRID BRAKE LIGHT ON THE BACK OF THE CAB. THIS IS A KNOWN PROBLEM ON THESE TRUCKS AND I KNOW HAVE MOLD GROWING ON THE INSIDE OF MY TRUCK. I ALSO HAVE WATER DAMAGE TO THE INSIDE OF THE HEADLINER, BUT THIS IS THE LEAST OF MY WORRIES. MY TRUCK WAS MANUFACTURED IN 8/2014 AND I STARTED NOTICING THIS PROBLEM IN FEBRUARY OF THIS YEAR. I HAVE STARTED A CLAIM WITH CHRYSLER, HOWEVER THEY WANT ME TO PAY 200.00 TO REPLACE THE CARPET. MY TRUCK DOES HAVE 46000 MILES ON IT BUT IT IS ONLY 2 1/2 YEARS OLD. THIS IS NOT A PLACE THAT SEES ANY WEAR. MY CONCERN IS THAT THIS IS A HEALTH ISSUE. I HAVE ASTHMA AND AVE BEEN HAVING RESPIRATORY ISSUES SINCE JANUARY OR THIS YEAR. I HAVE CONTACTED MOLD REMOVAL SPECIALIST (MULTIPLE) AND ALL HAVE SAID THAT DUE TO THE SPORES THAT MOLD RELEASES THAT ANY POROUS MATERIAL IN THE TRUCK WOULD HAVE TO BE REMOVED AND REPLACED AND THEN THE TRUCK WOULD HAVE TO BE TREATED WITH A FUNGICIDE. THIS IS MY ONLY VEHICLE AND HAVE A 1 YEAR OLD SON. I WILL NOT PUT HIM IN THIS TRUCK UNTIL I KNOW IT IS SAFE. THIS IS NEGLIGENT ON CHRYSLERS BEHALF AND I KNOW HAVE A $66000 TRUCK THAT IS NOT SAFE TO BE IN. I WOULD LIKE CHRYSLER TO EITHER FIX THE PROBLEM THE RIGHT WAY OR PURCHASE BACK THE VEHICLE. THIS IS NOT SAFE FOR MY FAMILY OR ME TO BE IN.

Steering
Filed Jan 30, 201722,000 milesAZ

TL* THE CONTACT OWNS A 2014 RAM 3500. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT HEARD AN ABNORMAL NOISE. THE STEERING PULLED TO THE LEFT AND RIGHT AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE CONTACT WAS ABLE TO MERGE THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE HUB ASSEMBLY HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

Suspension
Filed Jan 10, 20179,100 milesSC

MANUFACTURER RECALL #: R46 NHTSA RECALL #: 15V-541 I TOOK MY RECALL NOTICE AND RAM 3500 2014 TO THE DEALER TO HAVE THE RECALL FIX INSTALLED. DEALER NOTIFIED ME THAT CHRYSLER ENGINEERS WOULD NOT ALLOW THEM TO INSTALL THE RECALL/FIX BECAUSE THE TRUCK HAS THE WRONG FRAME INSTALLED. SINCE THE TRUCK WILL NEED TO BE TAKEN APART AND REBUILT IN THE FIELD I EXPRESSED MY CONCERNS AND OPENED A CASE WITH THE CHRYSLER CUSTOMER ASSISTANCE CENTER. A TRUCK REPLACEMENT WAS SUGGESTED AND I AGREED. I WOULD LIKE YOUR HELP SINCE NOTHING HAS BEEN DONE SINCE THIS DECISION THAT HAPPENED ALMOST 6 WEEKS AGO. CHRYSLER ENGINEERS EXPRESSED CONCERNS SINCE THIS IS A SAFETY ISSUE SO I AM AFRAID TO DRIVE MY TRUCK.

Engine
Filed Dec 2, 201629,000 milesCA

I HAVE NOTICED ON DIFFERENT OCCASIONS A STRONG SMELL OF DIESEL EXHAUST COMING INTO THE CAB OF MY TRUCK. IT DOES NOT SMELL LIKE THE EXHAUST EXITING THE REAR TAILPIPE (POST DPF/CATALYST). EACH TIME IT HAS HAPPENED, IT HAS BEEN WHEN I WAS STOPPED OR MOVING SLOW IN BOTH FORWARD OR REVERSE (ON A STREET, OR BACKING INTO A PARKING SPOT). THE FIRST COUPLE OF TIMES I THOUGHT IT WAS A SMELL COMING FROM A DIFFERENT VEHICLE, BUT THEN I FOUND THAT IT WAS HAPPENING WHEN THERE WERE NO OTHERS AROUND. I DID A QUICK INTERNET SEARCH, AND IT SEEMS AS THOUGH THIS IS A WIDESPREAD ISSUE. *TR

Steering
Filed Oct 28, 2016TX

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Suspension
Filed Oct 27, 20165,000 milesNC

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED THAT THE TWO FRONT TIRES BECAME WORN APPROXIMATELY EVERY THREE MONTHS, WHICH CAUSED THE FRONT END TO WOBBLE. THE VEHICLE WAS TAKEN TO TWO DEALERS FOR AN ALIGNMENT. THE TECHNICIANS FOUND NO ISSUES WITH THE ALIGNMENT. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

Engine
Filed Oct 20, 2016111,875 milesMN

THERE IS AN ABSOLUTE DANGEROUS AMOUNT OF "DEAD PEDAL" BUILD INTO THE ECM TUNING ON THE 2011 AND UP CUMMINS TRUCKS WITH THE 6.7 DIESEL. TRYING TO PULL OUT ONTO THE HIGHWAY OR PASS SOMEON IS DOWNRIGHT DANGEROUS. YOU CAN PUT THE PEDAL TO THE FLOOR AND THE TRUCK JUST CUTS OUT AND GOES NOWHERE FOR UP TO 5 SECONDS COMPLETELY LOSING MOMENTUM. SOMETHING NEEDS TO BE DONE ABOUT THIS I AM NOT THE ONLY PERSON WITH THIS COMPLAINT.

Unknown or Other
Filed Oct 17, 201620 milesMS

VEHICLE VIBRATES/SHAKES AT AROUND 40 M.P.H. AND AGAIN AROUND 70-80 M.P.H. THIS HAPPENS ON ANY ROAD TYPE. I DON'T KNOW IF A SUSPENSION OR DRIVELINE ISSUE. I NOTICED IT SHORTLY AFTER BUYING IT, AND SEEMS IT GETS WORSE BY THE MILE. I HAVE REPLACED TIRES WITH MICHELINS AND ROAD FORCE BALANCED SEVERAL TIMES. CURRENTLY THE DEALER AND CHRYSLER/RAM DOESN'T KNOW WHAT IS CAUSING IT, THEREFOR DOESN'T KNOW HOW TO FIX IT. THE DEALER HAS HAD THE TRUCK SEVERAL DAYS OVER THE LAST SEVERAL MONTHS.

Service BrakesCrash
Filed Oct 10, 2016200 milesCA

VEHICLE IS A 2014 RAM 3500 TURBO DIESEL. THE COMPUTER SYSTEMS HAVE REQUIRED NUMEROUS UPDATES AND HAVE FAILED 3 TIMES WHEN TRAVELLING. THE BRAKES FAILED WHEN NEW AND A COMPUTER UPDATE FIXED THAT AFTER I HAD AN ACCIDENT. THE PCM ENGINE CONTROLLER FAILED AT 20,000 AND SHUT US DOWN WHILE TOWING A LARGE 5TH WHEEL. IN JULY 2016 THE PCM FAILED AND THE DEF WOULD NOT FEED; AGAIN BROKEN DOWN WITH A LARGE 5TH WHEEL ATTACHED TO THE TRUCK. ON OCTOBER 8, 2016 AT 41,700 MILES THE DEF SYSTEM HAS FAILED AGAIN LEAVING US STRANDED AGAIN WHILE ON THE ROAD. IT IS EXTREMELY DANGEROUS TO BE STUCK BESIDE THE HIGHWAY WITH A BROKEN DOWN TRUCK DUE TO REPEATED COMPUTER FAILURES. THIS PROBLEM IS ALSO LIMITING OUR TRAVEL PLANS BECAUSE OF THE FEAR AND DANGER ASSOCIATED WITH AN UNRELIABLE TRUCK. I THINK THAT THIS TRUCK SHOULD BE RETURNED TO THE DEALER AND WE SHOULD BE GIVEN A NEW TRUCK.

Electrical System
Filed Sep 6, 2016PA

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16E039000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING) OVER SIX MONTHS AGO. THE DEALER WAS UNABLE TO SUPPLY THE PART WITHIN A REASONABLE TIME FRAME. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PARTS TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 11/01/16*LJ THE CONSUMER STATED THE DEALER INSPECTED THE VEHICLE AND INFORMED THE CONSUMER, THE VEHICLE DID NOT HAVE THE RECALLED COMPONENT. UPDATED 12/13/16.*JB

Electronic Stability Control (esc)
Filed Aug 31, 201662,000 milesMI

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE ELECTRONIC STABILITY CONTROL (ESC) WARNING LIGHT ILLUMINATED ON THE DASHBOARD AND THE VEHICLE BECAME DIFFICULT TO CONTROL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER BUT HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS ABOUT 62,000.

Suspension
Filed Aug 15, 201629,300 milesWY

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SPRING MOUNT FRACTURED AND SEPARATED FROM THE SUBFRAME. THE CONTACT STATED THAT THE SPRING MOUNT WAS NOT PROPERLY WELDED TO THE SUBFRAME. THE CONTACT STATED THAT THE MOUNT WAS WELDED IN THREE SEPARATE LOCATIONS ON THE SUBFRAME; HOWEVER, TWO OF THE WELDS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,300.

Steering
Filed Aug 8, 201615,000 milesNV

R46/NHTSA 15V-541. THIS RECALL CONCERNS THE FRONT SUSPENSION TRACK BAR FRAME BRACKET WELDS. I HAVE RECEIVED THREE WRITTEN SAFETY RECALLS FROM FCA US LLC; AND HAVE TAKEN MY TRUCK INTO MY DEALER; PRESTIGE CHRYSLER IN LAS VEGAS, NEVADA AT LEAST SIX TIMES; EACH TIME THEY TELL ME THEY HAVE THE BRACKETS TO WELD ON THE TRUCK; AND THEN WHEN I PICK THE TRUCK UP THEY TELL ME THAT THEY COULDN'T DO IT BECAUSE THE ONLY BRACKETS THEY HAVE ARE FOR THE FOUR WHEEL DRIVE TRUCK. THIS CONCERNS ME BECAUSE THIS IS A ONE TON DIESEL DUALLY TRUCK THAT I USE TO TOW MY FIFTH WHEEL TRAILER. THE POSSIBILITY OF HAVING AN ACCIDENT WHILE ON THE HIGHWAY WHILE TOWING A HEAVY TRAILER IS NOT SOMETHING THAT I WANT TO BE CONSTANTLY WORRIED ABOUT. THE DEALER KEEPS TELLING ME THAT CHRYSLER HASN'T SENT THE BRACKETS; BUT THIS IS THE THIRD RECALL I HAVE RECEIVED IN THE MAIL SINCE JANUARY FROM FCA US LLC.

Suspension
Filed Jul 15, 201639,000 milesSC

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED THAT THE FRONT SUSPENSION FRAME BRACKET FAILED. WHILE DRIVING 60 MPH, THE VEHICLE SHOOK UNCONTROLLABLY. THE CONTACT WAS ABLE TO MOVE THE VEHICLE OVER TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT SUSPENSION FRAME BRACKET FRACTURED DUE TO SEVERE CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 39,000.

Electrical SystemFire
Filed Jul 14, 201666,000 milesAK

BLOWER MOTOR RESISTOR FAILED CAUSING BLOWER MOTOR TO BURN AND THUS BURNING BACK TO THE WIRING HARNESS. SMOKE BEGAN COMING OUT FROM BEHIND THE HEATER AND RADIO KNOBS. AIR CONDITIONER WAS ON, BUT WHEN TURNED OFF IT CONTINUED TO BLOW. RADIO AND AIR/HEATER PANEL BECAME HOT TO TOUCH. INSTRUMENT CLUSTER LIGHTS BEGAN FLASHING. INCINDENT HAPPENED ONLY A FEW BLOCKS AWAY FROM DEALERSHIP. VEHICLE WAS DRIVEN TO DEALER AND TURNED OFF. BATTERY WAS DISCONNECTED AND FIRE SELF-EXTINGUISHED.

Suspension
Filed Jul 14, 20167,000 milesAK

PASSENGER FRONT TIRE WEARS ON THE OUTSIDE. PROBLEM WAS FIRST OBSERVED WITH LESS THAN 6,000 MILES. DEALERSHIP IN FAIRBANKS, AK CONTINUED TO POINT OUT THAT TIRES NEEDED TO BE ROTATED MORE OFTEN. TIRES WERE REGULARLY ROTATED. DEALERSHIP AND INDEPENDENT SHOP STATED THAT VEHICLE WAS IN ALIGNMENT AND DID NOT NEED WORK. ORIGINAL TIRES WERE REPLACED WITH HIGH QUALITY TIRES 16,000 MILES AGO. TIRES HAVE BEEN ROTATED TWICE SINCE THEN AND THERE IS SIGNIFICANT WEAR ON THE TIRES THAT HAVE BEEN IN THAT POSITION.

Exterior Lighting
Filed Jul 1, 2016165,000 milesOK

MAY 24, 2016, I WAS STOPPED FOR A ROADSIDE DOT INSPECTION. THAT INSPECTION REVEALED THAT THE BRAKE LIGHTS ON MY TRUCK WERE NOT WORKING. ALL OTHER LIGHTS WERE OPERABLE, TURN SIGNALS, PARKING LIGHTS, TAIL LIGHTS, REVERSE LIGHTS, EMERGENCY FLASHERS. HOWEVER THE BRAKE LIGHTS ON THE TRAILER I WAS TOWING WERE OPERATING PROPERLY.AS WERE ALL OTHER LIGHTS ON THE TRAILER. AFTER ATTEMPTING REPAIRS MYSELF, CHECKING FUSES, INSPECTING WIRING, REPLACED BRAKE LIGHT CONTROL SWITCH, I TOOK THE TRUCK TO A RAM DEALER FOR REPAIRS. THE TRUCK WAS TAKEN TO THE RAM DEALER MAY 31, 2016. I AM TYPING THIS ON JULY 1, 2016. THE DEALER HAS NOT BEEN ABLE TO MAKE REPAIRS AND STILL HAS THE TRUCK. THE SERVICE MANAGER SAYS IT IS THE ABS BRAKE CONTROL MODULE THAT IS THE MALFUNCTION BUT THEY STILL HAVE NOT BEEN ABLE TO AFFECT A REPAIR. THE DEALER HAS HAD THE TRUCK FOR MORE THAN A MONTH.

Tires › Tread/Belt
Filed Jun 29, 20166,500 milesFL

TL* THE CONTACT OWNS A 2014 RAM 3500 EQUIPPED WITH NEXEN RODIAN HT XRX5 TIRES, SIZE: LT235/80/R17 (NA). WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHOOK. THE CONTACT NOTICED THAT BOTH FRONT TIRES EXPERIENCED TREAD SEPARATION. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE TIRES WERE REPLACED. THE FAILURE RECURRED TO THE REAR PASSENGER TIRE. THE REAR PASSENGER TIRE WAS NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE MANUFACTURER STATED THAT THE TIRES WERE ENTRY LEVEL TIRES AND SHOULD NOT BE ON THE VEHICLE. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 6,500.

Engine and Engine Cooling › Engine › Diesel
Filed Jun 14, 201640,000 milesCA

TL* THE CONTACT OWNS A 2014 RAM 3500. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND ALL THE WARNING LIGHTS ON THE INSTRUMENT CLUSTER ILLUMINATED. THE DRIVER WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE CONTACT WAS UNSURE ABOUT WHAT PART WAS REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 08/30/16*LJ

Electrical System
Filed Jun 6, 201620,000 milesNC

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED THAT THE FRONT TIRES WERE WORN OUT PREMATURELY. IN ADDITION, ALL THE INTERIOR LIGHTS FLICKERED AND THE VOLUME FOR THE RADIO INCREASED AND DECREASED INDEPENDENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000.

Air BagsCrash2 injured
Filed Apr 12, 201633,000 milesIN

I WAS INVOLVED IN A HEAD-ON COLLISION AT 35 MPH AND THE VEHICLE THAT STRUCK ME WAS TRAVELING AT 50MPH. NONE OF THE AIRBAGS IN MY VEHICLE DEPLOYED AND THIS HAS ME VERY CONCERNED.

EngineFire
Filed Apr 1, 201630,000 milesCA

TL* THE CONTACT OWNS A 2014 RAM 3500. WHILE THE VEHICLE WAS PARKED, IT CAUGHT ON FIRE. PRIOR TO THE FIRE, THERE WAS NO SMOKE OR ABNORMAL ODOR IN THE VEHICLE. THE FIRE DEPARTMENT WAS NOTIFIED OF THE FAILURE AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FIRE ORIGINATED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS NOT REPAIRED. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. UPDATED 05/10/16*LJ *TR

Suspension
Filed Mar 30, 201623,000 milesTX

I RECEIVED A RECALL LETTER FOR THE FRONT SUSPENSION TRACK BAR FRAME BRACKET. I TOOK MY VEHICLE TO LAREDO DODGE FOR MAINTENANCE SERVICE ON MARCH 8, 2016 & A TOTAL OF 5 RECALLS SHOWED UP FOR THE VEHICLE. THEY WERE CONCERNED ON THE RECALL CODE (R46) AND TOLD ME THAT THE VEHICLE WAS NOT SAFE (NOT DRIVE-ABLE), IF USED; IT COULD RESULT IN AN ACCIDENT. DAYS LATER THE SERVICE MANAGER KENNETH PARKS ADVISED FOR ME TO COMMUNICATE WITH DODGE CORPORATE SINCE THEY DIDN'T KNOW WHAT TO DO WITH THE TRUCK. I HAD BEEN CALLING EVERYDAY SINCE MARCH 8, 2015 TO BOTH LAREDO DODGE & CORPORATE AND HAVE YET TO RESOLVE ANYTHING. I HAVE BEEN WITHOUT A VEHICLE EVER SINCE. THE DEALERSHIP FAILED TO PROVIDE A RENTAL. THE RECALL CODES ON THE VEHICLE ARE AS FOLLOW. (R46, R40,R36,R26,R23) AT LAREDO DODGE THEY MENTIONED THEY COULD WELD THE BROKEN PIECE AND THAT COULD RESOLVE THE PROBLEM IN THE TRACK BAR FRAME BRACKET. HOWEVER, I AM NOT SATISFIED; DUE TO THE FACT THAT I WONT HAVE A PIECE OF MIND, THINKING THAT THE WELDED AREA CAN FAIL AT ANY GIVEN TIME RESULTING IN A FATALITY SINCE I'M ALWAYS ON THE ROAD. ANOTHER OPTION THE SERVICE MANAGER MENTIONED WAS TO REPLACE THE WHOLE CHASSIS, WHICH TO ME DOESN'T MAKE ANY SENSE TO DISASSEMBLE THE WHOLE VEHICLE TO GET THE PROBLEM FIXED. DUE TO THE ABOVE MENTIONED REASONS I NO LONGER WOULD FEEL SAFE DRIVING A VEHICLE WITH SO MANY RECALLS. DUE TO THE EXTENT OF THE DAMAGE IT COULD RESULT IN ME LOOSING TOTAL CONTROL OF THE VEHICLE IF THE REPAIR WOULD FAIL & COULD COST MY LIFE AN

Suspension
Filed Mar 29, 2016OR

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (SUSPENSION); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Unknown or Other
Filed Mar 27, 2016180,000 milesDC

BALL JOINTS DRIVER SIDE FAILURE

Unknown or Other
Filed Mar 27, 2016235,000 milesDC

BALL JOINT FAILURE PASSENGER SIDE

Unknown or Other
Filed Mar 27, 2016227,500 milesDC

BALL JOINT FAILURE DRIVER SIDE

Steering
Filed Mar 19, 2016GA

R46 FRONT SUSPENSION TRACK BAR FRAME THAT WAS IMPROPERLY WELDED DURING THE MANUFACTURING PROCESS - WE ARE BEING TOLD BY THE DEALERSHIPS THAT NO PARTS ARE AVAILABLE TO FIX THIS AT THIS TIME. THE ISSUE WITH THIS IS THAT WE PULL A LARGE HORSE TRAILER WITH THIS TRUCK AND ARE PUTTING OUR LIVES AND THE LIVES OF OUR HORSES IN JEOPARDY EVERY DAY WE DRIVE THIS TRUCK. WE DID NOT SPEND $70,000 ON THIS VEHICLE TO HAVE IT BE A DEATH TRAP WHILE WE WAIT ON PARTS. WE HAD A 2008 THAT THE TIE ROD BROKE JUST AS I PULLED INTO THE PARKING LOT AT WORK. I WAS TOLD I WAS LUCKY THAT I WASN'T SERIOUS INJURED OR KILLED COMING DOWN THE HIGHWAY. WE WERE TOLD AT THE TIME THERE WAS NO RECALL, GUESS WHAT, THE NEXT WEEK THE RECALL CAME OUT. SO HERE WE ARE IN THE SAME ISSUE AGAIN, DIFFERENT PART, WITH NO HELP COMING FROM THE DEALERSHIPS, MOPAR ETC.

Service Brakes
Filed Mar 16, 201637,000 milesPA

THE FACTORY INTEGRATED TRAILER BRAKE MODULE (ITBM) ON MY 2014 RAM 3500 MEGACAB 4X4 CUMMINS DIESEL TRUCK DOES NOT SUPPLY PROPER VOLTAGE TO ACTIVATE THE ELECTRIC BRAKES ON A TOWED TRAILER. THE VOLTAGE SUPPLIED TO THE TRAILER BRAKES IS 7 VOLTS DC WITH THE GAIN SET AT MAX, CHECKED BY A TRAILER DEALER THAT DOES PA STATE INSPECTIONS, WHERE A TRAILER REQUIRES OVER 10 VOLTS DC TO PROPERLY ACTIVATE THE BRAKING SYSTEM ON THE TRAILER BEING TOWED TO SAFELY AID IN STOPPING BOTH THE TRAILER AND TOW VEHICLE. I RECENTLY HAD A NOTICE APPEAR IN THE ELECTRONIC DASH (EVIC) THAT THERE WAS A TRAILER BRAKE PROBLEM AND A NOTIFICATION THAT THE TRAILER WAS NOT CONNECTED WHEN IT WAS STILL CONNECTED TO THE TRUCK. THIS PROMPTED THE FIRST VISIT TO THE DEALER WHERE I WAS TOLD THERE WAS A PROBLEM WITH THE TRAILER. I HAVE HAD MY TRUCK TO THE DEALER TWO TIMES FOR THIS PROBLEM AND THE SECOND TIME THEY CHECKED THE VOLTAGE OF ANOTHER TRUCK THAT WAS 7 VOLTS DC AND SAID IT WAS OK. I HAVE A 35 FOOT 5TH WHEEL RV TRAILER AND A 18FT FLAT TRAILER THAT DO NOT BRAKE PROPERLY WHEN ATTACHED TO THIS TRUCK. THE 18 FT TRAILER BRAKES WORK PROPERLY WHEN ATTACHED TO A DIFFERENT TRUCK. I HAVE BEEN RESEARCHING THIS PROBLEM ON THE INTERNET AND HAVE FOUND THAT ON MANY OF THE FORUMS DEALING WITH CUMMINS DIESEL AND RAM TRUCKS THAT THIS PROBLEM IS WIDE SPREAD OVER MANY MODEL YEARS. ON THE DODGE RAM FORUM (WWW.RAMFORUM.COM - SEARCH BRAKE CONTROLLER) AN AUTOMOTIVE ENGINEER EVEN DOCUMENTED THE LACK OF OUTPUT OF HIS 2015 RAM 3500 TRUCK. AT

Air Bags
Filed Mar 14, 2016PA

TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V460000 (AIR BAGS, SEAT BELTS), 15V459000 (AIR BAGS) AND 15V541000 (STEERING) HOWEVER, THE DEALER INFORMED THAT THE RECALL REMEDY HAD ALREADY BEEN PERFORMED ON THE VEHICLE. THE CONTACT STATED THE VEHICLE WAS NOT TAKEN TO THE DEALER PREVIOUSLY TO BE SERVICED UNDER ANY RECALLS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Fuel/Propulsion System
Filed Mar 10, 20161,000 milesWA

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STOPPED AT A STOP LIGHT OR A STOP SIGN, THE INSIDE OF THE VEHICLE WAS FILLED WITH FUEL FUMES. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.

Steering
Filed Mar 1, 2016FL

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Seats
Filed Feb 24, 2016FL

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V533000 (SEATS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Steering
Filed Feb 19, 201631,000 milesFL

THE DRAG LINK ADJUSTER FOR THE STEERING WHEEL WAS NOT TIGHTENED TO SPEC. THIS CAN RESULT IN LOSING STEERING CONTROL WHILE DRIVING.

Service BrakesCrash
Filed Feb 17, 20167,000 milesID

TL* THE CONTACT OWNS A 2014 RAM 3500. IN APRIL OF 2015, WHILE THE VEHICLE WAS IN REVERSE, THE BRAKES MALFUNCTIONED. THE CONTACT'S VEHICLE FAILED TO STOP AND BUMPED INTO A SECOND VEHICLE. THERE WERE NO INJURIES. WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKES SUDDENLY ACTIVATED WITHOUT THE BRAKE PEDAL BEING APPLIED. DURING THE INCIDENT, THE BRAKE SENSOR, ABS SENSOR AND THROTTLE SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE BRAKE MODULE SENSOR AND TRANSMISSION SENSOR, BUT THE FAILURE RECURRED WHILE BEING TEST DRIVEN. IN NOVEMBER OF 2015, THE VEHICLE EXPERIENCED THE FAILURE AGAIN. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE STAR CONNECTOR. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 7,000.

Unknown or Other
Filed Feb 9, 2016112,000 milesDC

FAILURE OF FRONT HUB ASSEMBLY(BEARINGS) DUE TO EXCCESSIVE WEIGHT OF ENGINE ON UNDER RATED BEARING ASSEMBLY

Service Brakes
Filed Feb 1, 201620,000 milesMD

INTEGRATED TRAILER BRAKE CONTROLLER FAILS TO PROVIDE SUFFICIENT BRAKING POWER TO TRAILER. ON SEVERAL OCCASIONS, TRUCK AND TRAILER WERE IN NEAR-MISS POTENTIAL ACCIDENTS DUE TO INSUFFICIENT TRAILER BRAKING. CONTROLLER WILL NOT HOLD TRAILER STILL WHILE THE TRUCK IS AT REST. REGARDLESS OF SETTINGS, INCLUDING MAX POWER SETTINGS AND USING THE MANUAL SLIDER FULLY ENGAGED, THE CONTROLLER WOULD NOT ACTIVATE THE TRAILER BRAKES SUFFICIENTLY TO SAFELY SLOW THE TRAILER IN ANY SITUATION. TRAILER IN QUESTION IS APPROXIMATELY 13,000#, DUAL AXLE WITH BRAKES ON BOTH AXLES. SECOND TRAILER WAS USED FOR TESTING WITH SIMILAR RESULTS, INCLUDING THE INABILITY TO CAUSE BRAKE LOCKUP OF AN EMPTY FLATBED TRAILER. DEALER REPLACED ITBM COMPONENT(S), WITH NO CHANGE. EXCUSED AS WORKING PROPERLY, EVEN WITH OBVIOUSLY INSUFFICIENT BRAKING ABILITY.

Steering
Filed Jan 29, 2016ID

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE PARTS WOULD NOT BE AVAILABLE UNTIL MARCH OF 2016. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Steering
Filed Jan 28, 20162,000 milesCA

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE PULLED TO THE LEFT INTO ONGOING TRAFFIC. THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE HAD TO BE STEERED WITH EXCESSIVE FORCE BACK TO THE CORRECT SIDE OF THE ROAD. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH WITH CRUISE CONTROL ENGAGED, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE JERKED TO THE LEFT WITHOUT WARNING. THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER ON NUMEROUS OCCASIONS WHERE THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. *JS

Engine
Filed Jan 26, 201616,500 milesNY

I HAVE FUMES GETTING INTO THE CABIN OF MY VEHICLE. THE EGR VALVE HAS BEEN RPLACED ONCE ALREADY AT 16000 MILES. THE FUMES PERSIST AND HAPPEN AT RANDOM REGARDLESS OF DRIVING CONDITIONS. VEHICLE HEATER IS ON WITH OUTSIDE AIR ON, BUT SMELL WILL PERSIST EVEN WHEN VEHICLE IS IN MOTION AT HIGHWAY SPEEDS AND IS NOXIOUS ENOUGH TO CAUSE THROAT TO FEEL SORE AND EYES TO WATER. THIS IS NOT DUE TO BEING NEAR ANOTHER DIESEL VEHICLE. AGAIN HAPPENS AT RANDOM, FORUMS SUGGEST SMELL MAY BE LINKED TO REGEN PROCESS. REGARDLESS OF PROCESS FUMES SHOULD NOT BE ABLE TO ENETR VEHICLE.

Equipment › Electrical › Navigational System(global Positioning System)
Filed Jan 22, 201628,447 milesNY

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED THAT THE GPS IN THE VEHICLE WOULD NOT WORK AND THE MAINTENANCE WARNING INDICATOR WOULD NOT CLEAR OFF OF THE INSTRUMENT PANEL AFTER THE MAINTENANCE SERVICE WAS PERFORMED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE GPS FAILED AND THE UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT REMAINED FOR OVER A MONTH UNTIL IT WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,447.

Structure › Body
Filed Jan 14, 201650,000 milesTX

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH IN RAINY WEATHER, THE REAR PASSENGER SIDE OF THE ROOF STARTED TO LEAK. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THIRD LIGHTHOUSE NEEDED TO BE REPLACED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE WOULD JERK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

Service BrakesCrash
Filed Jan 3, 201664,523 milesTN

NOV 11 2015 MY TRUCK FLIPPED DURING A LEFT HAND TURN WHILE PULLING A 3 CAR HAULER WITH 2 CARS ON TRAILER I WAS ABOUT 25000LBS GROSS PLUS OR MINUS 1000LBS. I WAS ON MY WAY TO TRUCK STOP FOR FUEL WHEN ACCIDENT HAPPENED. MY TRUCK HAS AN AUTOMATIC TRANSMISSION AND THE MONTH BEFORE WAS HAVING SHIFTING ISSUES ON LEVEL GROUND SO I TOOK TO DEALERSHIP FOR FREE FACTORY REPAIR/ REPROGRAM TRANSMISSION HAVE ALL DOCUMENTS. NEARLY 10,000 MILES LATER / 1 MONTH TURNING AND NOW MY TRUCK IS ON ITS SIDE MY GUESS IS IT DOWNSHIFTED AND PUH POW OVER IT WENT.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2014 Ram 3500 → · Every 3500 year → · How the figures are calculated →