CRUISE CONTROL OPERATION HAS BECOME ERRATIC WHILE TRUCK IS IN MOTION ON A HIGHWAY AT 55 -66 MPH.. STOPPED MAINTAINING SPEED BUT ALSO COULD NOT TURN OFF THE CRUISE CONTROL. TOOK A RANDOM SERIES OF BUTTON PUSHES AND BRAKING BEFORE IT FINALLY RESPONDED AND TURNED OFF. HAS SINCE WORKED CORRECTLY AT TIMES, AND FAILED TO MAINTAIN SPEED AT OTHER TIMES.
2014 Ram 3500 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
TIRE PRESSURE SENSOR STOPPED WORKING ON LEFT FRONT WHEEL. ERROR MESSAGE TO HAVE SENSOR SYSTEM SERVICED APPEARS AT STARTUP. FAILURE OCCURRED ON SECONDARY STREETS AT BEGINNING OF TRIP, TOWING 5TH WHEEL. STOPPED AND CHECKED TIRE PRESSURE TO SEE IF TIRE WAS FAILING. PRESSURE WAS NORMAL. NO PSI DISPLAYED ON CONSOLE FOR LEFT FRONT. OTHER SENSORS REPORTING NORMALLY.
I LOCKED IN CRUISE CONTROL AT 45MPH, ENGINE WENT TOTALLY WIDE OPEN, I WANTED TO LET IT GO TO SEE HOW FAST IT WOULD GET TO BUT A CAR WAS PULLING OUT OF WOODLAND WAY.LESS THAN 5 SECONDS I WAS AT 85MPH. I HAD TO BRAKE HARD TO BRING IT BACK DOWN BEFORE THE INTERSECTION. NOW THE TOTAL STEERING WHEEL IS DEAD.NO HORN OR OTHER CONTROLS. QUALITY SHOP SAY'S 500.00 TO REPAIR. ALSO EARLIER TOTAL SHUT DOWN.WRECKER HAUL TO QUALITY 150.00. QUALITY SAID BATTERIES LOW VOLTAGE AT ONLY APPOX. 38000 MILES. 380.00 FOR TWO MOPAR BATTERIES. I'M STILL USING BOTH BATTERIES AT OUR EQUIPTMENT RENTAL BUSINESS. I TOLD QUALITY ABOUT CRUISE CONTROL AND THEY REPLACED SWITCH BUT ALWAYS SAID COULD NOT DUPLICATE THE PROBLEMS. IS THIS A SAFETY RECALL OR NOT? I REALLY DON'T WANT TO PUT 500.00 0N A NEW WATCH SPRING JUST TO SMOKE IT AGAIN!! THANK YOU (XXXX) THIS HAPPENED OVER A YEAR OR TWO AGO. I KEPT DRIVING AS IT WAS. BILL COPIES ARE IN TRUCK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
WHILE DRIVING THE CHECK ENGINE LIGHT COMES ON AND THE TRANSMISSION GOES INTO LOW GEAR AND INTO "LIMP MODE". THIS ISSUE HAS OCCURRED MULTIPLE TIMES AND THE DEALERSHIP HAS CHARGED ME TO TRY AND CORRECT THIS ISSUE BY INSTALLING A NEW FUSE BOX OR TIPM BOARD AND REPROGRAMMING IT. STILL THE ISSUE IS NOT FIXED.
TL* THE CONTACT OWNS A 2014 RAM 3500. WHILE THE VEHICLE WAS IN REVERSE, A POP SOUND OCCURRED UNDER THE FRONT OF THE VEHICLE AND THE CONTACT LOST CONTROL OF THE STEERING. THE CONTACT NOTICED THAT THE STEERING ROD WAS DETACHED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS LATER TAKEN TO SOUTHLAND DODGE CHRYSLER JEEP RAM FIAT (LOCATED AT 6161 W PARK AVE, HOUMA, LA 70364, (985) 303-1589) WHERE IT WAS DIAGNOSED THAT THE STEERING ROD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 58393140. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
FUEL IS LEAKING FROM THE FUEL FILTER HOUSING CONNECTOR ON THE DRIVERS SIDE OF THE VEHICLE. RECALL EXISTS FOR THIS CONDITION BUT MY VEHICLE IS NOT INCLUDED IN THE RECALL BUT HAS THE SAME ISSUES.
TL* THE CONTACT OWNS A 2014 RAM 3500. WHILE DRIVING 60 MPH, THE CONTACT LOST CONTROL OF THE STEERING AND CAUSED THE VEHICLE TO BE REAR ENDED BY ANOTHER VEHICLE. IN TURN, THE OTHER VEHICLE WAS ALSO REAR ENDED BY A THIRD VEHICLE. THE CONTACT WAS ABLE TO PARK THE VEHICLE ON THE RIGHT SIDE OF THE ROAD. THE AIR BAGS DID NOT DEPLOY. THE REAR OF THE VEHICLE WAS DAMAGED. THE CONTACT WAS NOT INJURED; HOWEVER, FIVE REAR PASSENGERS IN THE OTHER TWO VEHICLES WERE INJURED AND RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO DEMONTROND CHRYSLER DODGE JEEP RAM (LOCATED AT 888 I-45, CONROE, TX 77304, (936) 249-1038) WERE IT WAS DIAGNOSED THAT THE FRONT TRACK FRAME BRACKETS NEEDED TO BE REPLACED IN RELATION TO NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000. THE VIN WAS INVALID.
I HAVE RECEIVED RECALL NOTICE CONCERNING THE DRAG LINK. THE RECALL SAYS THAT THIS DEFECTIVE PART COULD CAUSE AN CRASH. I HAVE CALLED CHRYSLER WHO SAYS THAT THERE IS AT THIS TIME NO FIX. I CALLED SEVERAL DEALERSHIPS AND ONE SAID THERE IS NO FIX AND THE OTHER STATES THAT THE FIX IS TO WELD THE PART. WELDING THIS PART DOES NOT ALLOW ME TO HAVE TO REPLACE THE TIE ROD ENDS EACH TIME TO ADJUST THE FRONT END ALIGNMENT. IT MAY BE THAT THIS VEHICLE WAS SOLD TO ME KNOWING THAT THERE WAS A PROBLEM SINCE THE RECALLS WERE FOR PREVIOUS YEARS. CHRYSLER SAYS THEY ARE ONLY FIXING THE 2017 AND 2018 YEARS. I HAVE A 2014 3500 AND A 2015 3500. WE INSPECTED AND FOUND THE NUT TO BE VERY LOOSE. YOUR WEBSITE SAYS THAT THERE IS A FIX OF REPLACING THE DRAG LINK. CHRYSLER DISAGREES. WHO'S RIGHT?
TL* THE CONTACT OWNS A 2014 RAM 3500. WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT PASSENGER SIDE RIM FRACTURED AND CAUSED THE VEHICLE TO CRASH INTO A DITCH. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DAMAGED OR TOWED. AAA WAS CALLED TO THE SCENE AND CHANGED THE TIRE. THE VEHICLE WAS TAKEN TO CHARLIE'S DODGE CHRYSLER JEEP RAM (419-893-0241, LOCATED AT 725 ILLINOIS AVE, MAUMEE, OH 43537) WHERE THE TECHNICIAN TOOK PICTURES OF THE TIRE AND RIM. THE DEALER STATED THAT THE PICTURES WOULD BE PRESENTED TO THE REPRESENTATIVE WHO HANDLED SUCH FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROMISED TO CALL THE CONTACT BACK. THE CONTACT WAS NOT CALLED BACK. THE CONTACT REPLACED THE WHEELS. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
TAKATA RECALL AFTER WE REPLACED THE FUEL PUMP THE TRUCK STILL DIDN'T PERFORM LIKE IT SHOULD HAVE FOR A 2 YEAR OLD DUALLY WITH LESS THAN 100,000 MILES ON IT. AROUND 1 YEAR AGO, WE WERE DRIVING AND SUDDENLY WERE ABLE TO SMELL AN EXTREMELY FOUL SMELL COMING FROM UNDER THE DASHBOARD, UPON FURTHER EXAMINATION WE DISCOVERED THAT THE ANTI FREEZE WAS LEAKING FROM SOMEWHERE AND ENTERING THE PASSENGER FLOOR BOARD. AFTER THIS OCCURRED IT SEEMED AS IF THE TRUCK ITSELF JUST STARTED TO FALL APART. BOTH BATTERIES HAVE HAD TO BE REPLACED COUNTLESS TIMES AS WELL. THE RADIO AND A/C DO NOT WORK AND THE HEATER DOESN'T COME CLOSE TO GETTING HOT.
TRUCK WEARS RIGHT FRONT , OUTSIDE TREAD OFF OF TIRE. [ THE FIRST 2 INCHES ON OUTSIDE OF TIRE TREAD OFF IN LESS THAN 5000 MILES]
SMELLED BURNING WIRE(S) WHILE EXITING INTERSTATE. AT BOTTOM OF RAMP ENGINE QUIT. HAD LIGHTS ETC AND ENGINE WOULD CRANK BUT NOT START. TRUCK WAS TOWED TO DEALER - SCAN INDICATED LIFT PUMP BAD. REPLACED UNDER WARRANTY. REPLACEMENT PUMP FAILED SHORTLY AFTER INSTALL WHILE TESTING. TECH FOUND BURN AND SHORTED WIRES IN HARNESS BEHIND LEFT FRONT WHEEL WELL. TECH SPLICED DAMAGED WIRES AND TEST WITH ANOTHER PUMP. HOWEVER ON FURTHER TESTING FOUND THE SHORTS DAMAGED THE BCM(BODY CONTROL MODULE) WHICH RELATED IN FUEL GUAGE NOT WORKING. REPLACED BCM. WARRANTY WOULD NOT COVER REPAIR TO WIRE HARNESS OR BCM. ALL SEEMED TO BE WORKING WHILE TRAVELING BACK HOME HOWEVER THE BACKUP GUIDE LINES FOR BACKUP CAMERA DO NOT APPEAR NOW. NOT SURE IF IT IS HARNESS OR BCM.
TL* THE CONTACT OWNS A 2014 RAM 3500. WHEN THE VEHICLE WAS PLACED IN PARK, IT DID NOT SHUT OFF AND "VEHICLE WAS NOT IN PARK" APPEARED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO MARTIN CHRYSLER, DODGE, JEEP & RAM (262-878-1226, LOCATED AT 1422 MAIN ST, UNION GROVE, WI 53182), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED AND SENT A REPRESENTATIVE TO INVESTIGATE THE FAILURE. THE CONTACT WAS INFORMED THAT NOTHING COULD BE DONE TO ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.
I HAVE HAD THIS TRUCK INSPECTED SEVERAL TIMES DUE TO THE STEERING BRACKET WELD FAILURES AS PER THE RECALLS. I WAS RECENTLY AT THE METROPLEX DODGE ON DENTON DR. BY LOVE FILED AIRPORT IN DALLAS AND ON MY WAY HOME I HEARD A RUBBING NOISE COMING FROM THE FRONT PASSENGER SIDE WHEEL I NOTICED THE WHEEL WELL COVER WAS LOOSE AND WAS RUBBING AGAINST THE TIRE. UPON FURTHER INSPECTION I NOTICED THE WELDS ON THE SPRING PERCH BRACKET WHICH IS WELDED ON THE FRAM RAILS HAD BROKEN OFF AND AND PUSHED THE PLASTIC WHEEL COVER OFF. THE SPRING PERCH BENT UPWARD AND THE SPRING IS ABOUT TO COME OFF. HAD THE SPRING PERCH BRACKET BROKEN OFF FROM THE REMAINING WELD WOULDN OF CAUSED A ROLL OVER. ONE OF THE RECALLS MENTIONED SOME STEERING COMPONENTS MAY HAVE WELDS WITH INSUFFICIENT FUSION WHICH CAUSES THE WELDS TO BREAK RIGHT OFF. THIS HAS HAPPENED ON MY TRUCK. I WAS VERY LUCKY I NOTICED THE WELD BREAK AND STOPPED USING THE TRUCK. THIS ADDITIONAL FAILURE HAS TO MENTIONED ON ANY FUTURE RECALLS TO PREVENT FUTURE ACCIDENTS.
SCR SYSTEM HAS FAILED TWICE WITH ONLY 75700 MILES ON. NEEDING FULL REPLACEMENT OF THE SCR SYSTEM. SYMPTOMS INCLUDE CONSTANT EXHAUST REGENERATION AND ENGINE FAULT CODES ON OBD.
TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO FUNCTION WHEN HAULING A TRAILER, WHICH CAUSED THE VEHICLE TO SWITCH INTO LIMP MODE. THE INDEPENDENT MECHANIC REPLACED THE SOLENOID PACK AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM ANY POWER TRAIN RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
THE TRUCK HAS 74,000 MILES AND THE LEFT FRONT WHEEL BEARING HUB OR UNIT BEARING FAILED. LUCKILY, WE NOTICED IT MADE AN ODD NOISE AFTER EXITING OFF THE INTERSTATE. IF IT HAD FAILED WHILE WE WERE AT HIGHWAY SPEED, WE WOULD HAVE BEEN INVOLVED IN A MAJOR ACCIDENT. THERE IS NO WAY TO GREASE THIS PART AND NO WARNING OF WHEN THIS FAILURE COULD OCCUR. LOSS OF STEERING AND BRAKING ALSO OCCURS.
TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WHEEL BEARING FRACTURED WITHOUT WARNING. THE VEHICLE WAS TOWED TO BOERNE DODGE CHRYSLER JEEP RAM (30300 I-10, BOERNE, TX 78006, (830) 443-9153 AND (830) 443-9432) WHO REPLACED THE FRONT PASSENGER WHEEL BEARING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 173,198.
TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V821000 (POWER TRAIN), 17V562000 (ENGINE AND ENGINE COOLING), AND 17V541000 (STEERING). THE DEALER (TEXAS DODGE, 7800 I-40 FRONTAGE RD, AMARILLO, TX 79106, 806-353-6343) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
VEHICLE WINDSHIELD WIPERS MALFUNCTIONED AND WILL NOT TURN OFF, KILLS VEHICLE BATTERY. WIPERS DO NOT FUNCTION WITH FUSE REMOVED TO PREVENT BATTERY FROM DRAINING, AND WINDSHIELD FROM BEING DAMAGED, CANNOT SAFELY DRIVE VEHICLE IN RAIN. TRUCK IS NOW NOT SAFE TO DRIVE, CANNOT OBTAIN INSPECTION STICKER, AND RAM CANNOT PROVIDE A REPLACEMENT PART TO FIX THE VEHICLE. PART HAS BEEN ON BACK ORDER FOR 3 MONTHS AND WILL NOT PROVIDE A RENTAL. I AM BEING FORCED BY RAM TO DRIVE A VEHICLE, WITH MY FAMILY, THAT IS NOT SAFE, AND ILLEGALLY BECAUSE I CANNOT OBTAIN AN INSPECTION STICKER AND MY REGISTRATION WILL BE REVOKED SOON. TRUCK WAS NEVER REPAIRED AND DEALER (ARTIOLI DODGE/RAM) CLOSED REPAIR ORDER WITHOUT COMPLETING THE REPAIR.
TL* THE CONTACT OWNS A 2014 RAM 3500. WHILE DRIVING AT UNKNOWN SPEEDS IN THE DRIVE GEAR, THE GEAR SHIFTER SWITCHED INTO NEUTRAL WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE AND IT WORKED NORMALLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (K & M DODGE RAM, 4100 PLAINFIELD AVE NE, GRAND RAPIDS, MI 49525, 616-363-7520) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED AND THE PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 284,000.
OUR 2014 DODGE RAM 3500 HAS ABOUT 45000 MILES ON IT. ABOUT 3-4 WEEKS AGO WE NOTICED A CLICKY/POPPY SOUND COMING FROM THE FRONT END. WE PARKED THE VEHICLE AND CALLED THE DEALERSHIP TO GET IT IN. THE APPOINTMENT WE HAD WAS FOR AUGUST 15TH. YOU COULD HAVE KNOCKED US OVER WITH A FEATHER WHEN WE GOT A CALL FROM THEM TELLING US THE FRAME WAS CRACKED AND WE HAD TO HAVE HIT SOMETHING VERY HARD TO DO THIS. I CAN TELL YOU THE ONLY POSSIBLE THING WE CAN THINK OF IS A BAD POTHOLE THAT WAS HIT AT LIKE 10MPH AND EVEN THAT I FIND FAR FETCHED TO HAVE CAUSED A CRACKED FRAME. THIS IS SUPPOSE TO BE A HEAVY DUTY TRUCK AND TO BE TOLD IT HAS A CRACKED FRAME AND WE CAN'T PINPOINT THE EVENT THAT CAUSED IT. WE PURCHASED THIS TRUCK NEW SO WE ARE THE ONLY OWNERS, ANY IMPROVEMENTS TO THE TRUCK WERE DONE AT THIS DEALERSHIP. THE BODY SHOP AT THE DEALERSHIP IS TELLING US THAT LIFTS AND DODGES DO NOT MIX YET I DO NOT RECALL EVER SEEING ANY WARNINGS OR BEING TOLD THIS. I AM VERY CONCERNED THAT A HEAVY DUTY TRUCK COULD HAVE THIS TYPE OF DAMAGE AND WE HAVE TO REALLY THINK HARD OF SOME EVENT THAT COULD HAVE CAUSED THIS. AGAIN, WE DO NOT HAVE AN EXACT DATE BECAUSE WHEN THE NOISE STARTED THERE WAS NOT A SIGNIFICANT EVENT AT THAT TIME. NOISE STARTED AROUND THE 26TH OF JULY. *DT*JB
VIBRATION THAT STARTS AT 68 TO 73 MPH. REPLACED ALL TIRES-HAD BALANCED 3 TIMES-SWAPPED WHEELS AROUND. STILL A VIBRATION IN THE REAR OF TRUCK.CHECKED REAR SPRINGS , DRIVE SHAFT SEEM OK. THIS TRUCK HAS HAD A VIBRATION SINCE I BOUGHT IT, 4 YEARS OLD WITH 112,000 MILES I THOUGHT IT WAS JUST THE MIX MATCHED TIRES THAT WERE ON THE TRUCK.
ON JULY 27, 2018, THE ENGINE LIGHT AND MESSAGE APPEARED DURING A TRIP BACK FROM FREDERICKSBURG, VA, STATING 'SERVICE DEF SYSTEM. SEE DEALER'. WE STOPPED AT THE NEAREST AUTOZONE TO USE THE CODE READER. CODES P202E AND P207F APPEARED. THE NEXT DAY JULY 28, 2018 WHILE DRIVING, THE VEHICLE DISPLAYED A NEW MESSAGE. '5 MPH MAX SPEED IN 140 MI SERVICE DEF SYSTEM SEE DEALER'.
AT 65 MPH OR MORE, WHEN ANY DEVIATION IN ROAD OCCURS TRUCK WILL BOUNCE ALL OVER ROAD AND WILL BE UNABLE TO CONTROL UNTIL SPEED IS LOWERED TO 35 MPH . DEATH WOBBLE. THIS HAS HAPPENED SEVERAL TIMES.
TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (SMOLICH MOTORS, 1865 NE HWY 20, BEND, OREGON 97701) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
LARGEST AND MOST COSTLY HAS BEEN THE "DEATH WOBBLE", HAVE TO HAVE AN ALIGNMENT EVERY 3 MONTHS, HAD TO ADD A STABILIZER BAR TO SOMEWHAT CONTROL THE SITUATION BUT NOT FIXED IT, THIS HAS BEEN GOING ON SINCE 2016, HAPPENS IF VEHICLE HITS ANY KIND OF BUMP OR RUT AT MORE THAN 10MPH, ALSO HAVING ISSUES WITH WARNINGS TO HAVE THINGS SERVICED AND INSTRUMENT SCREEN CONTROLLING ITSELF OR NOT COMING ON, WHILE RUNNING OR IN MOTION FOR ALL OF THESE, HAS HAD MULTIPLE RECALLS,
TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (TATE BRANCH DODGE CHRYSLER JEEP RAM, 4123 N LOVINGTON HWY, HOBBS, NM 88240) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
KEY OCCASIONALLY WILL NOT BE RELEASED WHEN AUTO TRANSMISSION COLUMN SHIFT IS PLACED IN PARK AND ENGINE IS TURNED OFF
TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED A LOCAL DEALER (RED RIVER DODGE CHRYSLER JEEP, 1060 HEBER SPRING RD, HEBER SPRINGS, AR 72543) AND WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
DIE CASTING FOR SHIFT LEVER INSIDE COLUMN BROKE. PART APPEARS TO BE MONKEY METAL AKA POT METAL. BREAK OCCURRED SHIFTING OUT OF PARK TO DRIVE AT AN INTERSECTION. IT WAS STUCK IN PARK AND HAD TO BE TOWED.
THERE WAS A RECALL ON THE TRACK BAR BRACKET IN 2016. THE DEALERSHIP DID NOT FIX IT THEN WHEN WE THOUGHT THEY DID, AND CLEARED IT OUT OF THE RECALL SYSTEM AS IF IT WAS FIXED. THE BRACKET BROKE IN 2018 AND THE DEALERSHIP REFUSES TO FIX IT BECAUSE THE TRUCK HAS AN AFTERMARKET LIFT. CHRYSLER WILL NOT HELP EITHER DUE TO THE LIFT. WE BOUGHT THE TRUCK THIS WAY, AND HAVE NO WAY TO TAKE THE LIFT OFF AS THEY ARE REQUESTING. WE WANT THE RECALLED PART FIXED. THE TRUCK HAS HAD A DEATH WOBBLE SINCE WE PURCHASED IT DUE TO THIS BRACKET. WHEN IT WAS STILL DOING IT AFTER WE TOOK IT TO THE DEALERSHIP IN 2016, WE CONTACTED THEM AND THEY TOLD US THEY DIDN'T KNOW WHY IT WOULD STILL BE DOING IT. AFTER IT BROKE WHILE WE WERE DRIVING ON THE HIGHWAY, WE REALIZED THE ORIGINAL BRACKET WAS STILL ON THE TRUCK. WHEN WE CALLED THE DEALERSHIP THEY ADMITTED TO ONLY DOING A VISUAL INSPECTION AND NOT CHANGING THE BRACKET IN 2016. WE TOOK IT BACK TO THEM AND THEY ARE NOW REFUSING TO FIX IT BECAUSE OF THE LIFT. THE LIFT DIDN'T CAUSE THE PROBLEM, AND THEY SHOULD FIX A FACTORY RECALL REGARDLESS OF AFTERMARKET PARTS.
TL* THE CONTACT OWNS A 2014 RAM 3500. WHILE THE VEHICLE WAS AT THE DEALER (COLORADO SPRINGS DODGE, 7455 AUSTIN BLUFFS PKWY, COLORADO SPRINGS, CO 80923) FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT THE BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. DURING THE TEST DRIVE, THE BRAKE LINE RUPTURED. IT WAS DIAGNOSED THAT THE BRAKE LINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED.THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: [XXX]. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 50,577. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
VEHICLE AT HI-WAY SPEEDS WILL BEGIN TO SHAKE THE STEERING WHEEL AND THE ENTIRE VEHICLE VIOLENTLY UNTIL THE VEHICLE IS SLOWED SUFFICIENTLY TO BRING IT BACK UNDER CONTROL. I HAVE ALSO NOTICED AN INCREASE IN STEERING WHEEL PLAY LEFT AND RIGHT. THIS VEHICLE CURRENTLY HAS 94,000 MILES ON IT AND HAS NEVER BEEN USED OFF ROAD. ALL HI-WAY MILES TOWING A FIFTH WHEEL .
TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO BE SHIFTED OUT OF PARK WHILE NOT BEING OPERATED. THE VEHICLE ROLLED DOWN A HILL AND THE CONTACT WAS ABLE TO MANUALLY STOP THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WOODHOUSE CHRYSLER DODGE JEEP RAM (2171 US-30, BLAIR, NE) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT THERE WAS NO DATE AS TO WHEN THE PARTS WOULD BE AVAILABLE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ON MORE THAN A DOZEN OCCASIONS, WHILE AT A RED LIGHT, FOOT ON THE BRAKE PEDAL, THE TRUCK HAS LERCHED FORWARD AND THEN SHUTOFF. ON OTHER OCCASIONS, WHILE SITTING AT A RED LIGHT, IT WILL IDLE ROUGH FOR ABOUT 2 SECONDS, THE RPM WILL JUMP 200-300RPM, BUT NOT ENOUGH TO CAUSE THE TRUCK TO MOVE, AND THEN SHUT OFF. IF I CAN REACT QUICK ENOUGH AND PUT IT IN NEUTRAL, IT WILL STAY RUNNING
RECALL T51 I'M DEEPLY CONCERNED THAT ITS BEEN TWO MONTHS SINCE I RECEIVED A LETTER FROM THE NHTSA IN REFERENCE TO A RECALL # ( T51 ) THAT MY TRUCK NEEDS TO GET DONE, TO AVOID A POTENTIAL RISK THAT COULD LEAD TO INJURY OR EVEN DEATH, FOR ME THE DRIVER, OR ANY PASSENGER. NHTSA STATED ON THAT LETTER, THAT A REPAIR MUST BE DONE BY THE MANUFACTURER, AS SOON AS POSSIBLE, TO AVOID POSSIBLE TRAGEDY. IT'S BEEN TWO MONTHS THAT I HAVE BEEN CALLING CONSISTENTLY AND VERY WORRIED ABOUT THIS ISSUE, TO MY CLOSEST RAM DEALERSHIP, IN LAS VEGAS, NEVADA. UNFORTUNATELLY EVERY TIME I CALL, THEY TELL ME THAT I HAVE TO WAIT UNTIL THE PARTS ARE AVAILABLE. I CALL THE MANUFACTURER AND THEY TOLD ME THA SAME, THAT THE PARTS ARE NOT AVAILABLE. SO I'M WRITING TO EXPRESS MY GREAT CONCERN THAT, BOTH THE DEALERSHIP AND THE MANUFACTURER ARE NOT TAKING THIS ISSUE SERIOUSLY ENOUGH, BECAUSE THEY EVEN TOLD ME, THAT IF I'M NOT EXPERIENCING ANY PROBLEMS ON MY CAR, I SHOULD NOT WORRY. I GUESS THAT I HAVE TO WAIT UNTIL THERE IS A FATALITY TO START WORRYING ABOUT IT. I HAVE TO SAY THAT SINCE I RECEIVED THE FIRST LETTER FROM NHTSA REGARDING THIS ISSUE BACK IN NOVEMBER 2017, IT'S BEEN 2 MONTHS THAT I FEEL THAT I'M DRIVING IN A CONSTANT FEAR. THE PARTS THAT NEEDS TO BE REPLACED, IS A WATER PUMP ON THE ENGINE, AND FOR THE DEALERSHIP AND THE MANUFACTURER TO TELL US AFTER 2 MONTHS, THAT THEY DON'T HAVE THE PART AVAILABLE, IS A TOTAL LACK OF RESPECT TOWARDS EVERY DRIVER AFFECTED. IT IS A LONG TIME THAT ALL PEOPLE AFFECTED ARE
WHILE DRIVING, HEARD LOUD POP. LOST STEERING AND BREAKING ABILITY. MY HUSBAND NOTICE THE WATER PUMP HAD BLOWN AND THE BELT WAS SHREDDED. DODGE SAID THE WATER PUMP WAS ON RECALL. THEY REPLACED IT WITH ANOTHER RECALLED WATER PUMP AND REFUSED TO REPLACE THE BELT AND ANY FLUIDS ALTHOUGH THEY WERE A RESULT OF THE PUMP. CONCERNED THAT THIS WILL HAPPEN AGAIN AND CAUSE WRECK.
CRACK INSIDE WHEEL APPROXIMATE TO VALVE STEM CAUSING LIW AIR PRESSURE. HAD I NOT CAUGHT IT IN TIME THIS COULD HAVE BEEN CATASTROPHIC. HALF A MILLION OF THESE TRUCKS ARE SOLD EVERY YEAR, WHICH EQUALS 3 MILLION MORE IF THESE MEXICAN STEEL RIMS ON THE ROAD WHICH THE SAME POTENTIAL!!! AND THE CHEAPLY CONSTRUCTED RIMS ARE MOUNTED IN A LESS THAN SUFFICIENT SUSPENSION SYSTEM.
RIGHT STEER WHEEL SPLIT, ALLOWING AIR TO ESCAPE CREATING A SEVERER PULL TO THE RIGHT. THANKFULLY, THE WHEEL DID NOT COME COMPLETELY APART OR THIS COULD HAVE BEEN CATASTROPHIC, AS I DRIVE NATIONWIDE.
MY HUSBAND RECEIVED A RECALL FOR A WATER PUMP FAILURE THAT MAY RESULT IN ENGTINE FIRE OR RISK OF INJURY TO OCCUPANTS AND WAS ALSO INFORMED THEIR IS NO REMEDY FOR THIS CONDITION SERVICE IS CURRENTLY NOT AVAILABLE. DOES THIS MEAN RAM WELL BE RESPONSIBLE OF ANY INJURY THAT MAY OCCUR. A RECALL FOR A DANGEROUS CONDITION BUT NO FIX AVAILABLE
WATER PUMP SEIZED UP AND CAUSED BELT TO BREAK LEAVING NO POWER BRAKES OR STEERING WHILE TRAVELING DOWN THE INTERSTATE!! I GOT THE RECALL FOR THE WATER PUMP BUT CAUSING A FIRE LIKE THE RECALL SAYS DOES NOT DESCRIBE THE SERIOUSNOUS OFF THIS DEFECT! IS THE ONE THEY REPLACED IT WITH IN JUNE OF 2016 GOING TO DO THE SAME THING???
ORDERED AND PURCHASED OUR 2014 DODGE RAM WORK TRUCK IN MARCH OF 2014. IN 3 1/2 YEARS THIS TRUCK HAS BEEN HAS BEEN IN DEALER SHOP FOR (4) RECALLS AND MULTIPLE STEERING, ALIGNMENT, AND SUSPENSION ISSUES. WHEN DRIVING DOWN THE ROAD, STEERING WOULD CEASE TO RESPOND, CREATING A DANGEROUS SITUATION WHEN DRIVING. HAPPENED TWICE IN 2 WEEKS.
SUSPENSION IS INSUFFICIENT FOR WEIGHT OF ENGINE CREATING A DANGEROUS STEERING SITUATION WHILE IN MOTION ON ANY SURFACE ON OR OFF ROAD, STRAIGHT AHEAD OR TURNING. CUMMINGS 6.7L ENGINE IS TWICE THE WEIGHT OF THE HEMI ENGINE NORMALLY MOUNTED ON THIS 1500 RAM SUSPENSION SYSTEM
ENGINE CODE U05A5 DEALER SAYS IT IS NOT COVERED UNDER THE RECALL FOR THE 15'S. I BOUGHT NEW SO THIS WOULD BE MY COST.
I HAVE EXPERIENCED A CATASTROPHIC FAILURE OF THE RUBBER PORTION OF THE FAN SHROUD ON MY 2014 RAM 3500 WITH THE 6.7 CUMMINS DIESEL ENGINE. WHILE TOWING MY 5TH WHEEL UP A GRADE, THE FAN CLUTCH WAS ENGAGED AND THE TRUCK DOWN-SHIFTED. A SHORT TIME LATER I HAD A STRONG VIBRATION AND NOISE COMING FROM THE FRONT OF THE TRUCK. THE NOISE WENT AWAY, AND THEN THE SAME THING HAPPENED ONE MORE TIME. I TOOK THE TRUCK TO MY LOCAL DEALER FOR INSPECTION, AND FOUND THAT THE BOTTOM PORTION OF THE RUBBER-LIKE FAN SHROUD WAS TORN APART AS THE RESULT OF CONTACT WITH THE ENGINE COOLING FAN. THIS IS AN INTERNALLY WELL-KNOWN ISSUE WITH CHRYSLER/FIAT/RAM AS REFERENCED BY THEIR STAR CASE #S1307000002. THEY HAVE REFUSED TO FIX IT UNDER ANY SORT OF FACTORY WARRANTY, EVEN THOUGH IT IS A KNOWN ISSUE AND EVEN ACKNOWLEDGED THAT IT MAY HAVE BEEN INSTALLED INCORRECTLY AT THE FACTORY (WHICH IS STATED IN THEIR STAR CASE). A QUICK SEARCH ONLINE HAS SHOWN THIS AS A WIDESPREAD ISSUE, WITH SOME FARING MUCH WORSE DESTRUCTION AND DAMAGE THAN MYSELF. THE MANUFACTURER NEEDS TO BE HELD RESPONSIBLE, AND A TRUE FIX NEEDS TO BE IMPLEMENTED BEFORE SOMEONE GETS HURT!
THE TRUCK HAS THE "DEAD PEDAL" ISSUE. IF STOPPED AT A LIGHT AND YOU GO TO TAKE OFF THERE IS ABOUT A 3-5 SECOND DELAY BEFORE YOU GET POWER TO MOVE FORWARD. ALSO, IF YOU ARE DRIVING AND LET OFF THE GAS PEDAL AND THEN HAVE TO PRESS THE GAS PEDAL TO GO AGAIN THERE IS A LONG DELAY THERE AS WELL. THIS IS A SERIOUS SAFETY CONCERN WHEN TRYING TO MERGE ONTO A HIGHWAY OR PASS A SLOW VEHICLE. THERE HAVE BEEN MANY THAT HAVE FILED THIS COMPLAINT, WHEN DOES SOMETHING ACTUALLY START TO GET FIXED?
EXPERIENCED ACCELERATION LAG OR DEAD PEDAL AS OTHERS REFER TO IT. IN AN INTERSECTION READY TO TURN, PLENTY OF TIME TO CROSS TO THE LEFT BEFORE ONCOMING TRAFFIC. START TO TURN STEP ON THE GAS AND NOTHING FOR 2 A 3 SECONDS. ABOUT HAD A HEART ATTACK RIGHT THERE. ONCOMING TRAFFIC SLAMS ON THEIR BRAKES, LAYS ON HORN AND GESTURES AT ME WITH THEIR MIDDLE DIGIT AS MY TRUCK FINALLY ACCELERATES OUT OF THE WAY.
AFTER RECALL FOR TRACK BAR WELDS WAS REPAIRED THE FRONT DIFF COVER AND A BOLT CONTACT THE INSTALLED BRACKET CAUSING THE FRONT DIFF COVER TO PEAL AND ROLL AWAY FROM HOUSING. IN MOTION
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2014 Ram 3500 → · Every 3500 year → · How the figures are calculated →