2018 Ram 2500 complaints

Antilock braking system has failed and the alarm continually goes on and off while going down the highway. The dealership has told me the parts to repair this issue are unavailable. This is the second time this occured. The first was at about 40,000 miles and now the second was at 80,000 miles. I have significant concerns with operating the vehicle with the system turning on and off but Ram has yet to provide a solution. Doing some research this appears to be a common problem that everyone with 2500 and 3500 Rams between 2012 and 2018 are experiencing.

Anti-Lock Brake System Failure The following dates for the repairs are as follows: December 05, 2019 1440 miles 5 days out of service April 19, 2021 12662 miles 4 days out of service March 06, 2023 21405 miles 6 days out of service (part backordered/not repaired As of March 06, 2023, the repair of the Anti -Lock brake system on the above mentioned vehicle is at three times and over fifteen days out of service. I am the registered owner and purchased the vehicle from AutoNation Chrysler/Dodge/Ram dealership located at 136 01 Pines Blvd, Pembroke Pines, Fl 33027

Anti Lock Brake light is on. Truck was taken in with only 13,445 miles on it. Was told it needed an ABS Pump Motor Control. Was also told after speaking to mechanics at two other Ram dealers that it would also need the module besides needing the pump. I was told it would be 5 hours labor at $150.00 per hour plus parts. after researching this problem I have come to find that a large number of 2018 Ram 2500 pickup trucks have this issue. Seems like it should be considered for recall. Thanks, Randy Rigatti

The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the ABS warning light illuminated. Additionally, on several occasions while depressing the brake pedal, the ABS system failed to activate as needed. The vehicle was taken to the local dealer who diagnosed that the ABS Hydraulic system and ABS sensor were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted. The contact referenced NHTSA Action Number: PE22012. The failure mileage was 45,000. The VIN was not available.

2018 RAM 2500 - JULY 2022 - TRUCK MILEAGE @ 48000 MILES THE ABS AND TRACTION CONTROL LIGHT BEGAN FLASHING WITH AN ALERT TONE BEGAN GOING ON AND OFF WHILE DRIVING DOWN THE ROAD. I TOOK THE TRUCK TO DODGE DEALERSHIP TO RESOLVE THE ISSUE THE DEALERSHIP INFORMED ME THAT THE "ABS MODULE" WAS MALFUNCTIONING. I WAS GIVEN A PRICE FOR THE REPAIR AND WHEN I ASKED THEM TO PROCEED, I WAS TOLD THE PART WAS NOT AVAILABLE ANY WHERE IN NORTH AMERICA. I WAS TOLD THEY WOULD HAVE REPLACEMENT IN DECEMBER 2022. I CHECKED BACK IN JANUARY 2023 AND WAS TOLD IT WOULD BE MID-MARCH 2023 BEFORE THEY WOULD ARRIVE. I CHECKED THE FIRST OF APRIL 2023 AND NOW AM BEING TOLD NONE ARE EXPECTED UNTIL AUGUST 2023. SO IT WILL BE OVER A YEAR BEFORE I CAN GET THE ANTI-LOCK BRAKES AND TRACTION CONTROL WORKING PROPERLY ON THE 3/4 TON TRUCK. WHILE I CAN DRIVE IT, IT IS NOT NEARLY AS SAFE WITHOUT THESE KEY SAFETY FEATURES NOT WORKING OR WORKING ONLY INTERMITTENTLY. THERE IS ALSO THE CONSTANT SOUND OF THE ALERT TONE AS THE SYSTEM CYCLES ALMOST NON-STOP BETWEEN WORKING AND NOT WORKING. IT DOES NOT SEEM THAT DODGE/RAM IS TAKING THIS SAFETY CONCERN SERIOUSLY AND HAVE OFFERED NO SOLUTIONS TO RESOLVE THIS KNOWN ISSUE. THANK YOU!

The contact owns a 2018 Ram 2500. The contact stated that while the vehicle was at the dealer for maintenance, the dealer informed him that the "Service ABS" and "Service Electronic Braking System" messages were displayed. The dealer informed the contact that the hydraulic control unit and ABS module needed to be replaced; however, the parts for the repair were on backorder. Additionally, the contact stated that while driving at various speeds, the messages were displayed intermittently, and caused the Adaptive Cruise Control mode to deactivate. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 82,000.

ABS and traction control failed causing me to lose control on an icy road. I was able to regain control without hitting anything or having an accident but now I get an intermittent ABS control module service warning. When this appears the antilock brakes, the cruise control and traction control do not work. Once the light goes off all systems return to normal operation. It is intermittent and unpredictable. Parts are on National back order, I do not think replacing all of these parts is the issue. As dealers like to do… they just replace the whole system without identifying what the issue is. I do not think I should have to pay for replacing parts that are working properly. FCA needs to recall all of these systems and replace them at their expense!

The contact owns a 2018 Ram 2500. The contact stated while driving approximately 10 MPH in inclement weather, the contact slammed on the brakes and the front wheels locked up, and the vehicle slid. The contact also stated that the ABS and traction control warning lights had remained illuminated for approximately a month prior to the failure. The contact related the failure to an open investigation NHTSA Action Number: PE22012 (Service Brakes, Hydraulics). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

ABS & Traction Light flicker on & off randomly at no specific duraction. I cannot predict when lamps will come on, also cruise control is disabled when lamps light up. I understand this has been an on-going issue for Ram.

C0020-01 "ABS Pump Motor Control-General Electrical Failure" is a trouble code found on the truck I just bought. That seems to be a common occurrence per Ram/Cummins forums. The truck is from a salvage auction, so I cannot say exactly what took place or about personal injury.

My truck was purchased new by me in January of 2019. At approximately 47,000 miles my ABS system failed and I payed to replace the ABS pump/module per manufacturer recommendation. Now in January of 2023 at approximately 95,000 miles the same part has failed on the truck. The ABS system does not function properly causing a substantial safety risk. In addition, I have been told that the part required for repair (ABS pump/module) is out of stock and is not able to be ordered until August of 2023 at which time i will be required to pay out of pocket for the repair. Not only is the time frame for the repair part unacceptable. It is also unacceptable that a quality part has not been supplied. ABS pump/module is not a wear item that should be replaced in such a short timespan.

Dec 1, 2022, Service dept. at Local RAM dealer in Binghamton, NY, diagnosed and concluded that the vehicle requires a new abs hydraulic control unit. PN: 68143491AB was ordered (Order # 1201BP) At that time, Parts were listed as being on Backorder and unavailable until mid January, 2023. ?? Mid January 2023, Part still unavailable, New estimate of part availability was mid March 2023. ??? Mid March 2023, I'm now being told parts will not be available until mid August 2023 ??? At this point, it will be over 9 months to correct this issue.

I have had the ABS hydraulic module replaced several times by Firkins Automotive, now with the same Faulty Hydraulic module failing once again. The dealer had told me after the 2nd time this was replaced it was “junk” parts and there was no permanent repair. When this goes bad you lose all ABS function and traction control causing braking to be unstable and truck to have no traction control. On the dash is the ABS light, traction light and BRAKE light illuminated all the time with warning chimes.

ABS module and traction control starting going off while driving. I took the car to the dealer but refused to fix it despite being under warranty at the time. The ABS and traction control lights go on/off suddenly and my cruise control shuts down and I loose ABS braking which is CRITICAL. this can cause an accident and I am not the only one with this issue. 2019+ Rams have already been recalled for the same issue. I need to get fixed ASAP, I HAVE CHILDREN IN THE CAR WITH ME! Issue keeps getting worse and lights come on more and more frequent, so most of my driving is without proper brakes.

"Electronic Braking Service Required" message and ABS and Skid control light turn on in the instrument cluster and Service ABS come on. The warnings will go off and then re appear over and over. The repair part is not available. It affects other components such as the cruse control.

The ABS module has to be replaced!

My father and I were in a collision we were struck head on by another car at a estimated 45-50 mph and not one single air bag deployed and cause my farther to seek medical attention.

Service ABS and electrical brake system failure lights come on randomly and repeatedly. This also disengages the cruise control when it happens. Sometimes the warning light stays on for a few minutes, other times it flashes on and off and dings each time. This is a very common issue for this year of Ram truck from people that I know and from the research I have done. At my previous employer, we had 2 other rams the same year with the same issue. The ABS system will not work with this problem - I was driving and my vehicle skid due to there not being ABS. I have tried on multiple occasions since my truck had about 85k miles on it to get this problem repair. The dealerships all told me they dont have the parts for a repair

The ABS/HCU (Hydraulic Control Unit) failed again. This will be the 3rd HCU installed in my vehicle. The previous repair was completed 10 days ago. I have an open case with Stellantis, since the parts are on extreme backorder (3+ Months). My safety is at risk, because when this component fails, it directly impacts the ABS Brakes, Traction Control, Cruise Control, Parking Assistance, etc. The dealer has confirmed the issue. I am unsure what diagnostics the dealer has performed on the failed part. There are multiple warning lamps associate with BRAKE, ABS, Traction Control, Cruise Control, Parking Assist, Service Electronic Breaking System, etc.

Service Electronic Breaking System Light came on March 25, 2023. took truck to Ram dealership March 30th and was told the ABS Pump is going out so breaks won’t work correctly if I have to stop quickly. The replacement won’t be available until August 2023. Called another Ram dealership and was told it’s an engineering problem they are working on. Either way it’s a problem having a truck I can’t safely drive for 5 months due to the breaks not functioning properly. This should be a recall, my truck has 62,000 miles on it. It is going to cost $1360.00 to fix it in August.

Abs And Traction Control Light comes on and Chimes go off. you lose ABS and Traction Control and Cruse control , This is a know issue with 2018 Ram 2500 . Parts are hard to come by and are very expensive to repair , This safety concern and should be a Ram Recall . I have not taken it to the dealer yet but since it is out of warranty by time , I cant afford the high cost of the repair

The HCU has failed on my truck. This was diagnosed by my local dealer on 26 Oct 2022. I was told this is a known issue with my 2018 Ram 2500. The part has been on a national backorder since the diagnosis was completed. It is now 29 March, and my truck is still not repaired due to the part not being available. In my opinion, based on my own research, this should be a national recall on all of the 2018 Ram 2500 and the manufacturer should be required to cover the full costs of the repairs.

I am affected by issue under investigation with NHTSA Action Number: PE22012. When driving the vehicle traction control and ABS system will turn off unexpectedly and intermittently.

The contact owns a 2018 Ram 2500. The contact stated while driving 65 MPH, the messages "ABS Braking" and "Speed Control Sensor" were displayed. Additionally, the message "See Your Dealer" was displayed the following day. The vehicle was taken to the dealer, where it was diagnosed that the ABS module and the ABS pump needed to be replaced; however, the parts were not available. The dealer advised the contact that the vehicle was unsafe to drive, and the contact had stopped driving the vehicle. The contact stated that the parts had been on backorder for 9 months. The manufacturer was notified of the failure, and a case was opened; however, the manufacturer had not followed up with the contact. The failure mileage was approximately 58,000.

When driving our 2018 RAM 2500 diesel pickup the message on the dash instrument panel intermittently flashes the message "Service Electronic Brake System." then the ABS and traction control symbols light up on the dash. The RAM dealer diagnosed the problem to the Hydraulic Control Unit (HCU) and said it needs to be replaced. The dealer also said until this is fixed the trailer electronic brakes, truck ABS, traction control and cruise control will not work. Please see the RAM dealer attached diagnosis. The dealer also said they can't order the part until 8/16/2023, the part is currently back ordered because so may RAM pickups have the same problem. So I have a very expensive truck that I can't safely use for what I bought it for, to haul a heavy trailer that has electronic brakes controlled by the vehicle.

Warning messages: Service Antilock Brake System and Service Electronic Braking System. Started at 36,400 miles coming on intermittently then shortly thereafter constantly. Had to remove a fuse to stop consistent chiming noise. Use the engine brake now as the regular brake alone seems sluggish. We no longer have cruise control and it effects the MPG using the engine brake.

Service lights for ABS and traction control systems constantly going on and off during vehicle use, these system failures disable cruise control systems. Truck is at dealer and they have said it needs new hydraulic control unit and ABS parts totaling over $2000 in parts alone, without an idea of when the parts will be available. This seems to be a common failure as I have read many posts of other Ram owners with the same issues.

Anti-Lock Brake system intermittently goes in and out, multiple times per trip. Constant warning chimes are distracting, random disengagement of cruise control without warning, and locking up of brakes. System is not operational and dangerous to operate on the roadway

In December of 2022 my abs light came on. Took truck to dealership to diagnose the problem. I was informed that it was the abs module or abs pump. I was told to replace both parts because the code it’s reporting there is no way to determine which part is bad. Ram has the parts back ordered until August. there is a definite difference the way the truck handles especially with a trailer. The tuck also handles terrible in adverse conditions as the traction control is rendered useless when the abs light is on.

I have a 2018 ram diesel 4x4 tradesman .around 19,000 miles my service antilock brake system light comes on and off and Abs , traction control. Took it where I bought it and of course the parts was out of warranty so they told me they don’t know if and when my parts will ever come in. But if they do it’s going to cost me 1500 $ and change to fix it. I think for the money I paid for my truck it should have a working brake system in place and should not fail with 19,000 miles on it for no good reason. So this is the million dollar question do I drive this potentially dangerous vehicle? Will it stop? Will traction control work? I paid a lot of money for a truck that I can’t even buy parts for if I wanted to fix it. So keep in mind the safety stuff on this truck is designed to work with the weight of the truck and all the torque it has. Oh yea if you’re brave you could buy used ones on e- bay for $150 dollars. What a joke! Sorry for rambling on. Just how important are brakes? I think dodge should do the right thing and fix these issue’s because it’s their product that is failing. I guess I have to drive a potentially dangerous vehicle. Stay safe.

Once during my warranty period on my truck I had a failure wit the electronic braking system and the dealership replaced the Hydraulic control unit. Two years later the same unit has failed again along with Anti-lock module. The replacement parts are are on backorder till August die to high demand related to failures on these units.

The contact owns a 2018 Ram 2500. The contact stated that while driving approximately 50 - 55 MPH and towing a travel trailer, the ABS, traction control, and control module failure warning lights illuminated. Additionally, the brake pedal became spongy, with the rear brakes failing to operate properly. The contact took the vehicle to the dealer who replaced the hydraulic brake control module at 3,000 miles. The contact stated that the failure recurred at approximately 7,000 miles. The contact disconnected the trailer and the warning lights remained illuminated. The vehicle was taken to the dealer who diagnosed that the electronic control module and the hydraulic braking system failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 3,000.

ABS, cruise control, stabilitrack and traction control do not function. Constantly ding on and off. HCU/ABS module replaced around 10,000 miles, already out again at 20,000 miles. Part unavailable, eta keeps getting pushed back. Vehicle is not safe to drive. $50,000 yard art.

I revered my truck up a slight incline in reverse in 4 wheel drive. After I stopped in reverse I removed my vehicle out of 4 wheel drive back into 2 wheel drive. I put the transmission in park and removed my key. I unloaded items from the back of the truck. During this period the truck began to move forward down the incline building up speed as it went. It struck a tree stump and came to rest there. No one was in the vehicle and I confirmed when I got in it was still in the parked position. It appears the vehicle never engaged the transmission to the parked position.

ABS and Traction control lights on for a know issue involving the HCU (Hydraulic Control Unit) and ABS Module. My 3/4 ton truck has no ABS and no Traction control and I live in Michigan! It is dangerous and RAM has no answers for me as the parts are on back order and no real estimate of when they are available. This is frustrating to say the least. Especially when a quick internet search will show that 1000's upon 1000's of RAM owners are having the same issue. If this is a known problem, why is RAM not fixing it? Why did they continue to produce these trucks with a known safety issue? I ha e filed a case with RAM Cares and nothing is being done. I have been a faithful RAM/Dodge customer my whole life and I don't think RAM will be my next truck. This unresolved and potentially dangerous known issue has taken my loyalty away. This must get resolved! I have been fighting to try and get this fixed since September of 2022!!!! It is now March of 2023!!! I was unable to use my 2018 truck to drive in Michigan winter because it is unsafe to drive. If I get in an accident with my truck, with RAM knowing I have an issue and will not fix it, are they responsible for injury/loss of life/property damage??? My lawyer sure thinks so.

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated intermittently. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,000. The contact noted that the failure mileage was less than 24,000. The mechanic informed the contact that the ABS module and the hydraulic control unit need to be replaced but the parts are on back order. The vehicle has not been repaired.

My "Service Electronic Braking System" and "Service Anti-lock Braking System" Lights and alarm has been going off constantly. I have checked with a local diesel repair shop in my hometown and the owner is saying there was a 6 month back order on the "Hydraulic Control Unit" part and all the while my brakes aren't functioning like they should and my truck inspection is now past due.

Constant ABS and ESC failure. truck experiences constant ABS failure. Warning for ABS and Electronic Stability control continually flashes and sends audible alarm when vehicle is operating, multiple times per MINUTE (sometime 20+ times per MINUTE). Vehicle was taken to dealer. Upon arrival at dealer was already aware of the issue and stated this was a known and common problem and that ABS module and HCU would need to be replaced, PRIOR to any diagnostic work being completed. Dealer completed diagnostic work and confirmed ABS module and HCU was defective and needed to be replaced at customer cost as Chrysler/Dodge/Ram refused to voluntarily cover/recall this part even though it was widespread known issue. However dealer stated that parts were on National back order and they had a long wait list. Dealer could not give timeframe but stated it would be 6+ months, that was over 1 yr ago. Part still shows as back order. My research has confirmed dealer statement that this is common wide spread issue for this make/model/yr due to defective parts. Any assistance possible would be appreciated at Ram continues to drivers at risk everyday by failing to voluntarily recall part or even make parts available so repair can be completed

I am filing a complaint because my 2018 Ram 2500 has been in the shop waiting for the ABS hydraulic unit since January. I don't understand why there are so many people in need of this part, I am a cattle rancher and I need my truck to haul my cattle to livestock shows. I was told by my service repairman that it would be April then they called back and said August. This is totally unacceptable!!

The ABS system is malfunctioning due to bad abs modules that most 2017 and 2018 ram trucks had issues with. This is causing the truck to have no abs or traction control.

I keep getting an intermittent error code on my vehicle C0020 - ABS Pump Motor Control. General Electric Failure After doing some research on the internet it appears that there are a lot of 2017 & 2018 Ram 2500 owners with the same issue

This complaint is based on the repeated failure of the vehicle's ABS/Traction control system and the lack of a repair solution from Ram. The failure starts as an infrequent (once per trip or so) fault and immediate clear of the ABS system with an audible alarm and dashboard message. Over the course of a few hundred miles the problem worsens to the point where it it faulting as often as every 1-1/2 to 2 seconds. (It is like driving with the seatbelt warning going off). Sometimes it will stay faulted or cleared for several seconds to minutes at a time. In the beginning of the failure process it seemed to go away once the engine got fully warm, after about 10 minutes of driving. This problem was diagnosed and repaired at a diesel specialty garage with replacement of the ABS Control Module and Electric Stability Control Unit. Reprogramming was performed by a Ram Technician. After about 7000 miles the problem returned, following the same failure pattern. The same shop inspected and and repaired a loose connector, another known deficiency in the system. However, this didn't fix the issue. The alarm started before I moved the vehicle (after paying for the repair). At that point I was told that there was no solution, and in fact there were four other trucks there with the same issue. The parts are under warranty but I am left paying for labor to install equipment that seems will fail fairly shortly. And I am left with a completely unreliable ABS system. The failure doesnt seem depend

The abs traction control lights keep coming on device abs service electric brakes I pull a camper afraid I may loose my brakes and no parts available

In November of 2019 our ABS & ESB Warning lights keep coming on and off (code C0020.01 ABS pump motor control general electrical failure). The dealer replaced P/N 68347098AB & 68143491 an this resolved the problem. In November of 2022 the same ABS & ESB Warning lights started coming on (same code C0020.01 ABS pump motor control general electrical failure). I have been told this is a known problem with our Vehicle, and that the parts are hard to come by. Why has this issued not been resolved? We tow a Travel Trailer, and this cannot continue to happen. How can this be resolved quickly?

The ABS and Traction Control lights constantly blink on and off while driving, causing cruise control to shut off and an audible ding inside the cab, every time the lights flash. I am concerned that since the ABS module is malfunctioning, that the brakes may lock up or not engage when they are supposed to, and I will not have anti lock feature if I happen to need it. Aside from the annoyance of the dinging constantly, and the cruise control disengaging, I feel this is or will become a serious hazard. I have read that RAM has had several ABS related issues, and I don't understand why this is not recalled yet.

Abs and traction control flashes on and off intermediate. Took to dodge dealer in New Boston, TX. Needs new HCU but is on national back order. When this happens the cruise control doesn't work and wheels will lock up if I hit the brakes to hard to stop.

The HCU is went out and Mopar has a stop order on parts

Service anti-lock brake system and service electronic braking system lights flashing on and off while driving. While these lights are flashing the traction control is disabled. One instance I was driving down a hill and the service lights began to flash. As I was applying the brakes, the brake pedal locked up. This instance did not result in a crash. I have brought my 2018 ram 2500 to a local dealership that said my ABS hydraulic power unit needed to be replaced but they cannot replace it as there are five similar vehicles on the lot that are currently waiting on the same part. I brought my vehicle to a local diesel shop that also informed me the same thing.

The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the message "Service ABS" was randomly displayed. During the failure, the cruise control was erroneously deactivated without driver input. The vehicle was taken to the local dealer who diagnosed that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 47,000.

1) Brake Anti-Lock Control Unit (Three times. (9/17/19 (5000 miles), 11/12/21 (21,527 Miles), 3/20/23, 33,000 miles). 2) Traction Control fails, Anti-Lock Brake System fails, and Speed control if engaged kicks off! All which could lead to ineffective braking, loss of control and inadvertent speed control disengagement. 3) Yes. Cameron JCDR dealership, Cameron, Texas, Mac Haik JCDR dealership, Temple, Texas. 4) Not at this time. A case has been started through Ram. Case # 85736004 5) Yes. All messages appeared at various times prior to me getting the vehicle to the dealerships for maintenance.