2019 Ram 1500 complaints

DRIVERS SIDE SEAT BELT STITCHING CAME UNDONE. WHEN SEAT BELT WAS PUT ON AND TIGHTENED DOWN SEAT BELT CAME THRO BOTTOM ATTACHMENT POINT. TOOK VEHICLE TO LANDMARK DODGE WAS INFORMED BY SERVICE TECH THERE THAT THERE WAS NOTHING THEY COULD DO, DUE TO TRUCK BEING OVER 36,000 MILE WARRANTY. *TR

STARTED THE VEHICLE LAST NIGHT AND GOT AN ALERT THAT THE POWER STEERING WAS UNAVAILABLE. POWER STEERING IS NOT WORKING. THE CAR WAS STATIONARY. *TR

SPEEDOMETER AND ENTIRE INSTRUMENT CLUSTER STOPPED WORKING, WIPERS STARTED WORKING, TRANSMISSION WOULD NOT SHIFT. MESSAGE ON CLUSTER STATED TO GET WHERE YOU'RE GOING AND DON'T TURN ENGINE OFF OR IT MAY NOT RESTART. DRIVEABILITY WAS GREATLY REDUCED, POWER STEERING SEEMED TO BE LESS EFFECTIVE. ERROR AND WARNING MESSAGES FROM ALL THE ELECTRONIC MODULES FLASHED ON THE DRIVER DISPLAY IN SEQUENCE. DEALER STARR MOTORS OF SUFFOLK, VIRGINIA INDICATED THAT WITHOUT AN ACTIVE CONDITION THEY CANNOT TROUBLESHOOT AND REPAIR SO THEY SENT US BACK OUT ON THE ROAD WITH THIS VEHICLE. ERROR CODE U1817 IS DISPLAYED AS A NON-ACTIVE HISTORICAL DIAGNOSTIC TROUBLE CODE. HITTING A BUMP IN THE ROAD SEEMED TO TRIGGER MOMENTARY RETURN OF CLUSTER FUNCTIONALITY, WITH A RETURN TO NON-FUNCTIONALITY SHORTLY THEREAFTER.

WHILE DRIVING SLOWING DOWN TO MAKE A LEFT TURN TURN COMPLETELY TURNED OFF. WHILE STILL IN DRIVE WAS ABLE TO GET TO THE SIDE OFF THE ROAD EVERYTHING WAS STILL ON A.C. SHUT OFF BUT POWER WAS STILL ON.

AFTER REMOTE STARTING THE CAR FOR A FEW MINUTES, I GOT IN THE TRUCK AND HIT THE START/STOP BUTTON AND REVERSED OUT OF MY DRIVEWAY. AS I BACKED OUT ON TO THE STREET, THE ENGINE SHUT OFF AND THE CAR SHIFTED ITSELF BACK TO PARK. I STARTED IT AGAIN AND AFTER A COUPLE OF SECONDS, THE CAR TURNED ITSELF OFF AGAIN. THIS HAPPENED ABOUT 10 TIMES. FINALLY IT STAYED ON AND I DROVE 6 MILES TO WORK. WHEN I GOT TO WORK, I HIT THE START/STOP BUTTON TO TURN IT OFF AND IT WOULD NOT TURN OFF. AFTER A COUPLE OF MINUTES, THE CAR TURNED OFF BY ITSELF. I STARTED IT AGAIN AND IT TURNED OFF AFTER A COUPLE SECONDS. AFTER A COUPLE MORE TIMES IT FINALLY IT STAYED ON FOR LONGER THAN A FEW SECONDS BUT WOULD NOT TURN OFF WITH THE START STOP BUTTON. I HAD IT TOWED TO THE DEALERSHIP. *TR

CRUISE CONTROL BUTTON ON STEERING WHEEL SOMETIMES WONT TURN THE CRUISE ON ESPECIALLY WHEN ITS COOLER OUTSIDE AND WHEN FIRST TURNING TRUCK ON YOU HAVE TO PUSH THE BUTTON LIKE TIME TIMES FOR IT TO REGISTER IT WHILE DRIVING. *TR

EVERY DAY WHEN DRIVING THE TRUCK FOR THE FIRST TIME. TRUCK HAS SAT FOR MORE THAN 5 HOURS AND IS COOL (70 DEGREES) AS I LEAVE MY COMMUNITY DRIIVING 25 MPH, I STOP AT THE FIRST STOP SIGN. DURING SLOWING DOWN TO A STOP THE TRANSMISSION DOWNSHIFTS AND SURGES FORWARD. MANY TIMES DURING THIS SURGE THE TRANSMISSION GOES INTO NEUTRAL AND THE SCREEN INSTRUCTS ME TO SHIFT INTO PARK AND THEN BACK IN TO DRIVE. IT MAKES IT DANGEROUS IF THERE IS TRAFFIC BEHIND ME. THE TRUCK ALWAYS SURGES WHEN STOPPING AND POPS OUT OF GEAR AT LEAST TWICE A WEEK. DEALERSHIP SAID THEY ADDRESSED BY UPDATING DRIVE TRAIN SOFTWARE . SINCE REPAIR IT HAS HAPPENED AGAIN AND DEALER INSISTS THEY CAN'T REPLICATE. I HAVE PROVIDED A VIDEO SHOWING THE TRUCK POPPING OUT OF GEAR AT A STOP SIGH. THE SITE WILL NOT ALLOW ME TO UPLOAD THE VIDEO BUT I CAN PROVIDE IF REQUESTED.

STARTED WITH TELLING ME MY TIRE WAS FLAT. I PULLED OVER ON THE SIDE OF THE HIGHWAY WHICH IS DANGEROUS AND THE TIRE WAS FULL OF AIR. THEN TOLD ME ELCECTROIC BRAKES NEEDED TO BE SERVICED. NOT TOO LONG AFTER THAT IT KEPT TELLING ME THE FOUR WHEEL DRIVE IS NOT WORKING. I HAVE NEVER PUT THE TRUCK IN FOUR WHEEL DRIVE. ALSO THE ABS SERVICE LIGHT WAS FLASHING. TOOK IT BACK TO DEALERSHIP 4 DAYS AFTER I BOUGHT IT AND THEY TOOK IT INTO THEIR SHOP AND 'FIXED' IT IN A FEW MINUTES. VERY NEXT DAY EVERYTHING STARTED AGAIN. TOOK IT BACK TO DEALERSHIP AND THEY HAVE KEPT IT OVER THE WEEKEND. WHEN I CALLED THEM AT LUNCH ON FRIDAY TELLING THEM I WAS BRINGING IT BACK THEY ASKED ME TO WAIT TIL NEXT WEEK TO BRING IT. THIS IS THEIR SECOND CHANCE TO GET IT RIGHT. IT HAS BEEN A NIGHTMARE. I BOUGHT A TRUCK BECAUSE I HAVE A SMALL FARM AND I NEED IT TO FEED AND WATER MY ANIMALS. THEY HAVE HAD TO GO WITHOUT WATER ONE DAY BECAUSE I HAVEN'T HAD MY TRUCK 3 OUT OF THE FIRST EIGHT DAYS AFTER BUYING IT. ALSO THEY DIDN'T WANT TO GIVE ME A RECEIPT FROM WHEN I BROUGHT IT THE FIRST TIME UNTIL I HAD TOLD THEM I HAD ALREADY CALLED THE AG OFFICE.

THE CONTACT OWNS JUST BOUGHT A RAM 1500 CLASSIC BIGHORN DRIVING IT HOME FROM DEALERSHIP ON INTERSTATE 91 IN SPRINGFIELD MA. GOING ABOUT 65 MILES AN HOUR WHEN DRIVESHAFT FELL OUT OF TRUCK ONTO HIGHWAY ALMOST CAUSING AN ACCIDENT.*DT*DT*TP*DT CONSUMER STATED BECAUSE TRUCK WAS STILL UNDER WARRANTY REPAIR WAS FREE OF CHARGE.*JB*JB

ON THREE SEPARATE OCCASIONS THE VEHICLE POWER STEERING STOPPED WORKING. ONE EVENT WAS WHILE DRIVING THE VEHICLE AT HIGHWAY APPROVED SPEED ON THE INTERSTATE WHEN THE VEHICLE'S POWER STEERING STOPPED OPERATING SUDDENLY IN HEAVY TRAFFIC ON A CURVE. THE VEHICLE WAS EXTREMELY DIFFICULT TO MANUALLY STEER TO A SAFE LOCATION IN TRAFFIC. NEXT TWO EVENTS HAPPENED AT THE START OF THE DAY SHORTLY AFTER STARTING THE VEHICLE'S ENGINE. A MESSAGE IS DISPLAYED ON THE PANEL "SERVICE POWER STEERING". THERE IS NO POWER STEERING FUNCTIONING WHEN THIS ERROR IS DISPLAYED. WITH EACH EVENT THE NEARBY SERVICE CENTER FOR THE MANUFACTURER HAS NEEDED TO KEEP THE VEHICLE MULTIPLE DAYS TO WORK WITH THE MANUFACTURER ON A SOLUTION. ON ANOTHER ISSUE THE VEHICLE WAS UNABLE TO DRIVE FORWARD OR REVERSE ON FIRST DELIVERY (WITHIN 100 MILES) AND AGAIN AROUND 2500 MILES. THE TRANSMISSION WOULD NOT GO INTO GEAR AND NEEDED THE SERVICE CENTER TO REPROGRAM THE TRANSMISSION TO MAKE IT WORK.

MY WINDSHIELD HAS BEEN REPLACED 4 TIMES IN THE LAST YEAR. IT IS DUE TO BE REPLACED AGAIN. IT APPEARS TO HAVE STRESS FRACTURES. I HAD A VERY SMALL PEA SIZED PEBBLE HIT IS AND IT CAUSED A CRACK THAT LOOKED AS THOUGH IT WAS GOING TO COME THROUGH THE WINDSHIELD.

I WAS IN A MAJOR MOTOR VEHICLE ACCIDENT IN WHERE I FELL ASLEEP BEHIND THE WHEEL. AS A RESULT I SWERVED RIGHT, COLLIDED WITH 20-30 FT OF GUARD RAIL AND ROLLED AT LEAST 2 TIMES. I DON'T REMEMBER A THING SINCE I RECEIVED A MAJOR CONCUSSION FROM SLAMMING MY HEAD INTO THE STEERING WHEEL AT IMPACT. HAD MY AIRBAGS WORKED, I WOULDN'T HAVE A MASSIVE SCAR ON MY FOREHEAD, I WOULD BE ABLE TO DEFEND MYSELF IN COURT BECAUSE I MAY HAVE MEMORY OF THE ACCIDENT. NEITHER FRONT AIRBAG DEPLOYED, THE REST OF THE TRUCK AIRBAGS DEPLOYED, INCLUDING THE REAR PASSENGER AIRBAG

LIFTER TICKING

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE CONTACT MADE A LEFT TURN HOWEVER, THE STEERING WHEEL FAILED TO RETURN TO THE CENTER. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE TYSON CHRYSLER DODGE JEEP RAM 1 SW FRONTAGE RD, JOLIET, IL 60404, (815) 741-5530), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE GROUND TERMINALS NEEDED TO BE TIGHTENED. THE GROUND TERMINALS WERE TIGHTENED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS NOT A KNOWN ISSUE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING WOULD CEASED WITHOUT WARNING WHILE TURNING THE STEERING WHEEL TO THE LEFT. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO RELEASE THE STEERING WHEEL TO OPERATE THE VEHICLE AS DESIGNED. THE VEHICLE WAS TAKEN TO FERNELIUS CHRYSLER DODGE JEEP RAM LOCATED AT (11283 N STRAITS HWY, CHEBOYGAN, MI 49721) TWICE HOWEVER, THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS 6,931.

LEAK IN CEILING HEAD LINER WET AND DISCOLORING RADIO SCREEN DIED TWICE. HAS SHIFTING PROBLEM FROM 1ST TO SECOND SOMETIMES WANT MY OLD TRUCK BACK PLEASE

FIRST, WHILE DRIVING, THE VEHICLE SEEMED TO SLIP OUT OF GEAR. THE NEXT DAY I DROVE APPROXIMATELY 15 MILES TO WORK AND WHILE TRYING TO PARK THE VEHICLE AUTOMATICALLY SHIFTS TO PARK (P). THEN WHILE TRYING TO ENGAGE THE VEHICLE IN DRIVE (D) OR REVERSE (R) THE AUTO PARK SYSTEM IS ACTIVATED AND THE CAR IS UNABLE TO MOVE. I SUSPECT IT IS A FAULTY TRANSMISSION PROBLEM. 2019 RAM 1500 WAS PURCHASED NEW (WITH 28 MILES) ON 23 OCTOBER 2019.

I WAS DRIVING ON I94 EASTBOUND HIGHWAY, I PRESSED THE BRAKE PEDAL TO SLOW DOWN FOR TRAFFIC THEN ACCELERATED AND THE TRUCK ACCELERATED AT FULL DOWNPOWER. I LIFTED MY FOOT OFF THE ACCELERATOR, BUT THE PEDAL STAYED ON THE FLOOR AND THE TRUCK KEPT ACCELERATING. I GOT UP TO 105MPH IN NO TIME AT ALL, THEN PRESSING ON THE BRAKES AS HARD AS I POSSIBLY COULD SO I DIDN'T HIT THE VEHICLES IN FRONT OF ME. THIS SLOWED ME DOWN TO ABOUT 60MPH SLOWING THE TRUCK DOWN ENOUGH TO MOVE FROM THE FAR LEFT LANE TO THE FAR RIGHT SHOULDER, WITH THE TRUCK STILL AT 5K PLUS RPMS, I THEN WAS ABLE TO PUT THE TRUCK IN NEUTRAL USING THE SHIFTER KNOB. THE VEHICLE THEN DISPLAYED THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ON THE DASHBOARD. DURING THIS WHOLE TIME THE ACCELERATOR WAS ON THE FLOOR AND THE TRUCK WAS TRYING TO OUT POWER THE BRAKES. I THEN POWERED OFF THE VEHICLE ENTIRELY. I WAS THEN ATTEMPTING TO RESTART THE VEHICLE TO GET MYSELF OFF THE UNSAFE SHOULDER OF THE HIGHWAY AND THE THROTTLE WAS STILL STUCK TO THE FLOOR AND WAS TICKING WITH ERROR CODES READING ON THE DASHBOARD. I THEN TURNED THE KEY BACK TO THE OFF POSITION AND HAD TO WAIT OVER A MINUTE IN ORDER FOR THE TRUCK TO START SO I COULD GET OFF OF THE UNSAFE SHOULDER. THIS IS A HUGE CONCERN AND I HAVE STOCK FLOOR MATS IN MY VEHICLE. COMPONENT THAT FAILED WAS THE ELECTRONIC THROTTLE CONTROL SYSTEM. TOOK TO CHRYSLER DEALER STATED NOTHING WRONG WITH VEHICLE. I HAVE VIDEO PROOF!*DT*JB

GETTING READY TO MAKE A LEFT TURN INTO MY DRIVEWAY, WHEN THE STEERING WHEEL WOULDN'T TURN AND A "POWER STEERING UNAVILABLE//SERVICE REQUIRED " MESSAGE POPPED UP ON THE DASH DISPLAY. I AM VERY FORTUNATE THE IT DIDN'T HAPPEN ON A BUSY ROAD. I WAS ABLE TO GET IT INTO THE DRIVEWAY ,BUT THE "POWER STEERING UNAVAILABLE/SERVICE REQUIRED" LIGHT WILL NOT GO AWAY. ALL OF THE PREVIOUS RECALLS HAVE BEEN PERFORMED. DUE TO A PREVIOUS WRECK,THERE IS NO WARRANTY ON THIS TRUCK, BECAUSE OF A RECONSTRUCTED TITLE.THIS TRUCK WAS REPAIRED WITH 1492 MILES ON IT AND NOW HAS 4347 MILES.

WHEN DRIVING ABOVE 40 MPH THE STEERING STICKS. IT HAPPEMS WHILE DRIVING INTO AND OUT OF TURNS. THE STEERING GRABS/STICKS AND HAS TO BE FORCED TO CORRECT. EXTREMELY DANGEROUS ON OUR 2 LANE ROADS IN HAWAII. ALL OF MY REQUIRED RECALLS HAVE BEEN CORRECTED. THIS IS A NEW ISSUE. I HAVE BEEN NOTICING THIS ISSUE SINCE JUNE 2019.

WHILE STOPPED AT A RED LIGHT VEHICLE STARTED ACCELERATING WHILE BREAK PEDDLE WAS ENGAGED. VEHICLE CONTINUE ACCELERATING WITH HEAVY BREAK PADDLE APPLICATION. ACCELERATION CONTINUED TO THE POINT OF TIRE SCREECHING AND SMOKING MOVING VEHICLE INTO INTERSECTION. VEHICLE WAS STOPPED BY SHIFTING INTO NEUTRAL AND SHUTTING OFF VEHICLE. VEHICLE WOULD NOT RESTART TILL THIRD ATTEMPT. VEHICLE WAS THEN MOVED TO SAFE LOCATION AND TOWED TO DEALER. VEHICLE HAS BEEN IN SHOP FOR 6 DAYS WITH NO RESOLUTION. INCIDENT OCCURRED IN A DOWNTOWN LOCATION WITH HEAVY VEHICLE, PEDESTRIAN, AND BICYCLE TRAFFIC. HAD IT BEEN AS LESS EXPERIENCED OR LESS ATTENTIVE DRIVE THIS INCIDENT COULD HAVE PROVED FATAL. I WILL NOT BE DRIVING THIS VEHICLE UNTIL ISSUE IS IDENTIFIED AND A SOLUTION PROVIDED. VEHICLE IS TWO MONTHS OLD WITH LESS THAN 5000 MILES.*DT CONSUMER STATED DEALERSHIP COULD NOT FIND ANY PROBLEMS WITH THE VEHICLE.*JB *JS

1) ENGINE SHUT OFF WHILE DRIVING 70 MILES PER HOUR 2) NOB SHIFTER SET ON DRIVE BUT DOES NOT DRIVE UNTIL IT FEELS LIKE SO, MAY TAKE A MINUTE OR TWO AND VEHICLE LUNCHES 3)KEYS DO NOT OPEN, LOCK, OR TURN VEHICLE ON 4) BACK UP SENSOR'S GO OFF AND VEHICLE AUTO BRAKES WITH NOTHING BEHIND OR IN FRONT OF IT 5) REAR CAMERA WILL TURN ON AND WILL NEVER SHUT OFF EVEN AFTER 2 HOURS OF DRIVING ON THE FREEWAY 6) TIRE PRESSURE SENSOR NOT WORKING, ALL FOUR

AFTER TAKING POSSESSION OF OUR NEW 2019 RAM TRUCK I BEGAN TO DRIVE HOME. AS SOON AS I CAME INTO A LEFT HAND TURN THE STEERING STUCK IN THE 10 OR 11 O'CLOCK POSITION WHEN TRYING TO RETURN TO CENTER. I ALMOST CRASHED INTO ONCOMING VEHICLES. I RETURNED THE TRUCK TO THE DEALERSHIP IMMEDIATELY AND THEY SAID THE STEERING WAS FIXED. WHEN I PICKED IT UP THE SECOND TIME THE STEERING WAS STILL DEFECTIVE. VERY DANGEROUS. I ALMOST GOT INTO AN ACCIDENT SEVERAL TIMES ON THE WAY HOME FOR THE SECOND TIME. THE THREAT OF OVERCOMPENSATION IS A MAJOR CONCERN ALSO.

FRONT DRIVER SIDE MOTOR MOUNT LOOSE; CAUSES ENGINE TO SHAKE

REAR POWER SLIDING WINDOW DEVELOPS CRACKS AT THE TOP ON BOTH SIDES OF THE CENTER GLASS. WINDOW LEAKS INTO CAB WHEN MOISTURE IS PRESENT OUTSIDE THE VEHICLE SUCH AS SNOW, RAIN OR CAR WASH. I AM TRYING TO GET RAM/FCA TO FIX ISSUE BUT THEY ARE NOT CALLING ME BACK. MANY 2019 RAM TRUCKS ARE HAVING THIS ISSUE.

IN OCTOBER 2019, THE UCONNECT SYSTEM IN MY 2019 RAM 1500 BEGAN TO MALFUNCTION. IT STARTED WITH GPS COORDINATES BEING MISALIGNED TO MY CURRENT LOCATION, BUT QUICKLY PROGRESSED TO MALFUNCTIONING IN ALL ASPECTS OF THE SYSTEM. ON DECEMBER 30, 2019, THE ENTIRE SYSTEM FAILED, RENDERING A BLACK SCREEN AND NO ABILITY TO CONTROL THE CRITICAL FUNCTIONS IN THE VEHICLE (MAINTENANCE, LIGHTING, CLIMATE, OR SAFETY CAMERAS). WITHOUT THE UCONNECT SYSTEM, IT IS IMPOSSIBLE TO MODIFY ANY OF THE SETTING FOR THE VEHICLE.

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE LOST POWER STEERING WHICH MADE IT DIFFICULT TO MANEUVER THE VEHICLE. THE CONTACT STATED THAT EXTRA EFFORT WAS REQUIRED TO MANEUVER THE VEHICLE. THE CONTACT STATED THAT A MESSAGE STATING POWER STEERING UNAVAILABLE; SERVICE REQUIRED, WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO HALL CHRYSLER RAM LOCATED AT (3152 VIRGINIA BEACH BLVD, VIRGINIA BEACH VA) HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. AFTER RETRIEVING THE VEHICLE, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,666.

POWER STEERING WENT OUT TWICE AND THE DEALERSHIP CAN'T FIND THE ISSUE WHEN THE VEHICLE GETS TO THE DEALERSHIP. IT'S GOING OUT IN THE HIGHWAY AND THE ROADWAY

I PULLED IN TO GET GAS SHUT VEHICLE OFF AND PUMPED GAS GOT BACK IN VEHICLE STARTED IT UP PUT VEHICLE IN DRIVE AND IT GOT REALLY LOUD AND STARTED SHIFTING BAD

I OWN A 2019 RAM 1500 4X2 BIG HORN CURRENTLY WITH 9600 MILES. THIS HAS BEEN AN ONGOING ISSUE SINCE THE TRUCK WAS NEW AND I SEE THAT OTHER RAM OWNERS HAVE HAD A SIMILAR PROBLEM. WHEN TRAVELING AT SPEEDS BETWEEN 40-55 AND IN A LEFT HAND CURVE WITH THE WHEEL BETWEEN 10 & 11 O'CLOCK, THE STEERING WHEEL SEEMS TO CATCH AND NOT RETURN TO CENTER WITHOUT FORCING IT. WHEN THE CORRECTION IS MADE IT MAKES THE TRUCK JERK AND FEEL UNSTABLE AS IT COMES OUT OF THE CURVE.

THE GEAR SHIFTING MECHANISM/TRANSMISSION IS FAULTY. I PLACE MY TRUCK INTO PARK UPON COMING TO A STOP, AND MY TRUCK ROLLS AWAY WITH ME IN IT. THIS HAPPENS INTERMITTENTLY, AND COULD NOT BE REPEATED AT THE DEALER WHEN I TOOK IT IN FOR SERVICE. I WAS TOLD TO BUY A WHEEL CHOCK TO USE TO KEEP IT FROM ROLLING AWAY.*DT*JB

MY VEHICLE HAS BEEN IN SERVICE FOR OVER 6 MONTHS. THEY ARE UNABLE TO FIGURE OUT WHAT IS WRONG. MY RAM CONSTANLY MAKES A BANGING NOISE WHILE DRIVING. THEY CHANGED THE ENTIRE FRONT END AND THE NOISE CONTINUES. ALSO HAVE A MILDUE SMELL AND PICTURES OF WATER LEAKING DOWN THE INSIDE OF THE WINDSHIELD. OPENED A CASE WITH FCA THEY REFUSE TO BUY THE TRUCK BACK

WHEN SLOWING DOWN FROM A HIGHER SPEED TO COASTING (LET OFF GAS LET SLOW DOWN), I HAVE A HARSH VIBRATION/NOISE COMING FROM THE REAR END, TO THE POINT IT SHAKES THE SEATS, CONSOLE, AND EVEN THE DOOR PANELS. THE VIBRATION DOES NOT LAST BUT A COUPLE OF SECONDS AT A TIME USUALLY A SPEED OR TWO. TOOK TO THE DEALER THEY REPLACED THE VIBRATION ACTUATORS ON THE VEHICLE (NO CHANGE) , REPLACED THE CARRIER IN THE REAR DIFF (NO CHANGE) TOOK BACK TO DEALER BUT HAVE BEEN BEING BLOWN OFF. THE VIBRATION CAN HAPPEN ON ANY STREET AT ANY TIME, WHEN EVER IT FEELS LIKE DOING IT. NO ONE AT MY DEALER SEEMS TO KNOW HOW TO FIX IT SO THEY KEEP SAYING CAN NOT DUPLICATE IT WHEN MULTIPLE HAVE DUPLICATED IT. I HAVE AUDIO FILES BUT CAN NOT ATTACH THEM TO THIS PAGE

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE VIDEO SCREEN ON THE CONSOLE WENT BLANK AND THE CONTACT WAS UNABLE TO ACCESS SEVERAL SETTINGS INCLUDING THE DEFROSTER. THE MANUFACTURER STATED THAT THE ISSUE WOULD BE ADDRESSED DURING THE FOURTH QUARTER OF 2019 WHICH WAS STILL PENDING. THE VEHICLE WAS TAKEN TO (COBLESKILL CHRYSLER DODGE JEEP RAM 5709 2444, NY-7, COBLESKILL, NY 12043 (518) 234-4000) BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 7,500. *DT*JB

I PULLED INTO A CAR WASH BAY AT A CAR WASH IN MERCERSBURG PA I HAND WASHED THE EXTERIOR ONLY. WHEN FINISHED I STARTED MY TRUCK AND THE ENGINE RACED LIKE FULL THROTTLE. I TURNED IT OF IMMEDIATELY. I LET IT SET A FEW MINUTES TRIED STARTING IT AGAIN IT DID THE SAME THING FULL THROTTLE. I TURNED IT OFF IMMEDIATELY. CALLED SHIVELY MOTORS IN CHAMBERSBURG, PA FOR HELP AND ASSISTANCE. THEY GAVE ME A NUMBER FOR A TOW COMPANY THEY TOWED MY 2019 RAM 1500 4WD TRUCK TO THAT DEALERSHIP. IT IS JANUARY 28, 2020. THE VEHICLE WAS STATIONARY INSIDE A CAR WASH BAY. I HAD NOT HAD ANY ISSUES LIKE THIS BEFORE, FIRST TIME. IT SCARED ME.

WHILE DRIVING TRUCK AT LOW SPEED, POWER STEERING STOPPED WORKING, MAKING IT DIFFICULT TO STEER. WITHIN A MINUTE, THE POWER STEERING RANDOMLY BEGAN WORKING AGAIN. OVER CORRECTION AT THIS POINT COULD HAVE CAUSED A SERIOUS CRASH. CALLED DEALERSHIP AND WAS TOLD TO ACTIVATE ASSIST BUTTON TO HAVE TRUCK TOWED BECAUSE IT IS NOT SAFE TO DRIVE. TRUCK WAS TOWED TO DEALERSHIP FOR SERVICE. WAS TOLD THERE WAS A RECALL FOR THIS ISSUE--LOOSE GROUND WIRE IN FRONT DRIVER FENDER AREA. WAS TOLD ISSUE WAS FIXED. PICKED UP TRUCK. WITHIN WEEKS, LOSS OF POWER STEERING RECURRED WHILE DRIVING AT 35-40 MPH, THEN ABRUPTLY RESUMED IN ABOUT A MINUTE. AGAIN, OVERCORRECTION AT THIS POINT COULD HAVE RESULTED IN SERIOUS CRASH. MY TRUCK HAS SINCE BEEN IN THE SERVICE DEPARTMENT AT THE DEALERSHIP AND IT HAS BEEN OVER 2 MONTHS! THIS QUALIFIES IT AS A LEMON IN ACCORDANCE WITH MY STATE'S LEMON LAW. I'M TOLD THEY ARE NOT ABLE TO REPRODUCE ISSUE AND SO WARRANTY WILL NOT ALLOW THEM TO WORK ON FIXING IT. FILED COMPLAINT WITH FCA AND A CASE WAS OPENED BUT HAVE BEEN BOUNCED AROUND TO SEVERAL CASE MANAGERS AND CURRENTLY NO ONE IS RETURNING MY INQUIRIES. I HAVE REQUESTED A FULL BUY BACK. FEELS LIKE A SMOKESCREEN WITH NOTHING BUT DELAYS AND EXCUSES. THE DEALERSHIP HAS BEEN OUTSTANDING, BUT AT THE MOMENT I HAVE LOST FAITH IN FCA AND THE RAM BRAND.

2019 RAM WITH 12" SCREEN DEVELOPED ELECTRICAL ISSUES WITH 5100 MILES. THE SCREEN AND OTHER ELECTRICAL ITEMS WILL WORK FINE IN THE ACCESSORY MODE BUT AS SOON AS YOU START THE VEHICLE THE SCREEN GOES BLACK AND A LOT OF ELECTRICAL ISSUES BEGIN. THE DEFROSTER GOES ON HIGH, THE SEAT DOES NOT AUTOMATICALLY GO FORWARD, THE FRONT WINDOWS DO NOT WORK AND THE BLIND SPOT SENSOR WILL NOT WORK. WITH SCREEN OUT YOU HAVE NO BACKUP CAMERA AND LOSING THE BLIND SPOT ALSO CAUSES SERIOUS RISK OF AN ACCIDENT. FIRST DEALER THE TRUCK WAS TAKEN TO COULD NOT SOLVE THE PROBLEM. I HAVE AN APPOINTMENT WITH ANOTHER DEALER AND HOPE THAT THEY CAN RESOLVE THESE ISSUES. I NOTICED ONLINE THEY HAVE A PROBLEM WITH THE UNCONNECT AND SIRIUS RADIO BUT I DON'T KNOW IF THIS IS ASSOCIATED WITH MY PROBLEM.

MY LEFT REAR LED TURN SIGNAL. WARNING LIGHT ON MY DASH CAME ON. I INVESTIGATED THE PROBLEM AND THOUGHT I WOULD TRY TO REPAIR THE TAIL LIGHT. I COULDN'T FIX IT DUE TO TOO MUCH ELECTRONICS INVOLVED SO I RE ASSEMBLED THE TAIL LIGHT AND MADE AN APPOINTMENT TO SEE MY DEALER. I TOOK THE TRUCK IN AND WAS TOLD THE WARRANTY WAS VOIDED BECAUSE I TOOK IT APART TO SEE IF I COULD REPAIR THE LIGHT. THEY WOULD NOT REPLACE IT. THE REASON I AM WRITING IS THAT THE TAILLIGHT FAILED. WHY? IT WAS NEVER INVESTIGATED, ONLY TOLD ME I WAS NOT ALLOWED TO BE REPAIRED UNDER WARRANTY. I WOULD HAVE TO PAY. HOWEVER IF THE LIGHT FAILED ON MY TRUCK, WHY? DID IT FAIL BECAUSE OF OTHER THINGS WRONG., IS IT A SAFETY ISSUE I SAY YES. PLEASE LET ME KNOW WHAT YOU THINK OR ADVISE. THE TAIL LIGHT IS BRAND NEW AND I THINK AN INVESTIGATION INTO TAIL LIGHT FAILURE AS TO WHY MINE FAILED? THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THIS INCIDENT HAS BECOME MORE PREVALENT. IT BEGAN ABOUT TWO MONTHS AGO AS WHAT I THOUGHT WAS SOMETHING STUCK IN THE GROOVES OF THE TIRES. BUT AS IT BEGAN TO OCCUR MORE AND MORE REGULARLY I FELT IT WAS TIME TO TRY AND GET SOME HELP WITH THE PROBLEM. WHILE IN MOTION, WHEN I REMOVE MY FOOT FROM THE GAS PEDAL AND IT IS NOT PRESSED AND TRUCK BEGINS DECELERATING, AT APPROXIMATELY 45 TO 50 MILES PER HOUR A DRONE/HUM WILL BEGIN WITHIN THE CAB OF THE TRUCK. IF I DO NOT PRESS THE GAS PEDAL OR ROLL DOWN WINDOWS THE DRONE/HUM WILL GET LOUDER AND MORE PRONOUNCED. IF IT IS NOT ELIMINATED, THE DRONE/HUM WILL INCREASE IN DECIBELS AND ACTUALLY BECOME PHYSICALLY FELT WITHIN THE TRUCK. SINCE THE SOUND ALMOST SEEMS TO RESONATE FROM THE SPEAKERS, I HAVE TRIED UNPLUGGING THE ANC (ACTIVE NOISE CANCELLATION) DEVICE UNDER THE DRIVER'S SEAT. WHILE THIS DOES STOP THE RADIO SPEAKERS FROM PLAYING ANY MUSIC, IT DOES ALSO SEEM TO PREVENT THE DRONE/HUM FROM OCCURRING. THE TRUCK WAS PURCHASED IN EARLY JUNE OF 2019 AND CURRENTLY HAS ABOUT 12,500 MILES ON IT. THERE HAS BEEN NO CUSTOMIZATION OR ALTERATION OF ANYTHING ON THE VEHICLE.

THE REAR CENTER BRAKE LIGHT APPARENTLY LEAKS INTO THE CABIN. THIS IS A COMMON 1500 2019 PROBLEM. IT LEAKS INTO THE CEILING SURROUNDING AIR BAGS AND OTHER ELECTRONICS. HOW IS THIS NOT ALREADY RECALLED? IT LEAKS CONSTANTLY SO HOW CAN ONE TELL WHEN IT OCCURS?

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE BRAKES MADE A SQUEAKING NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE ISSUE OCCURRED PRIMARILY WHEN THE VEHICLE WAS IN REVERSE AND WHENEVER IT RAINED, SNOWED, OR ANY CONDITION THAT CAUSED THE GROUND TO BE WET. THE CONTACT HAD TO APPLY EXCESSIVE PRESSURE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT CALLED ANTIOCH CHRYSLER DODGE JEEP (LOCATED AT 105 RT 173, ANTIOCH, IL 60002, 847-787-7016), BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

12' SCREEN GOES BLACK.I FREQUENTLY AND RANDOMLY. SOMETIMES TURNING IGNITION OFF RESET THE SCREEN, SOMETIMES IT DOES NOT. THEM A FEW MINUTES OR HOUR LATER THE SCREEN TURNS ON. I AM ABLE TO ADJUST SOME OF THE HEAT AND FAN SETTINGS WITH THE SCREEN BLACK. ANY OTHER CONTROLS OF VEHICLE FUNCTIONS OR SELECTIONS ARE 'INOP.' THIS CONDITION OCCURS WHEN THE VEHICLE IS STATIONARY, AT START-UP. THE CONDITION HAS OCCURRED 3 TIME WHEN IN MOTION ON ANY STREET OR HIGHWAY (SPEED)

MY VEHICLE WAS IN THE SHOP FOR REPAIRS. THE WINDSHIELD WAS DAMAGED IN THE ACCIDENT. BECAUSE THE WINDSHIELD WAS ON NATIONAL BACK ORDER THE REPAIRS TOOK WAY LONGER THEN IT WAS SUPPOSED TO. I AM NOW OUT $701.28 THAT I HAD TO PAY FOR A RENTAL CAR. I AM LOOKING FOR SOME SORT OF REIMBURSEMENT.

ON 12/10/19 THE DRIVER WAS DRIVING A 2019 DODGE RAM 1500 WHEN THE ACCELERATOR GOT STUCK AND HE COULD NOT SLOW DOWN. THE DRIVER TRIED PRESSING THE ACCELERATOR TO RELEASE IT BUT THIS DID NOT WORK. THE DRIVER THEN TRIED TO PRESS ON THE BRAKES BUT THE VEHICLE WAS ACCELERATOR FASTER THAN IT COULD STOP. THE DRIVER THAN RAN HEAD FIRST INTO A PARKING GARAGE WALL TOTALING THE DODGE RAM. ALL AIRBAGS WERE DEPLOYED AND THERE WAS MAJOR FRONT END DAMAGE. *DT NO POLICE REPORT DUE TO PRIVATE PROPERTY. THERE IS A REPORT THROUGH TOWNE PARK AND HILTON LOCATED AT 401 NORTH HIGH ST. COLUMBUS, OH 43215 *JB*DT*JB

WHEN DRIVING SPEEDS ARE IN EXCESS OF 70 MPH STEERING WHEEL DOES NOT RETURN TO CENTER WHEN STEERING ON THE FREEWAY.

VEHICLE HAS ADJUSTABLE HEIGHT GAS PEDAL AND FACTORY FLOOR MATS PROPERLY INSTALLED. AFTER NEAR-MISS ACCIDENT I FOUND THE GAS PEDAL STUCK DOWN ON A VERTICAL RIB OF THE FLOOR MAT. PICTURES ATTACHED. WHEN PEDAL HEIGHT IS ADJUSTED FULL UP OR FULL DOWN IT CAN NOT REACH FLOOR MAT. WHEN ADJUSTED MID RANGE THOUGH, THE PEDAL CAN REACH THE FLOOR MAT AND STICK TO THE TOP OF THE FAR RIGHT HAND RIB. I WAS PULLING AWAY FROM A 4-WAY STOP GOING STRAIGHT WHEN THE 395HP VEHICLE MAINTAINED VIOLENT ACCELERATION. PRESSING THE BRAKE I BELIEVE STOPPED THE VIOLENT ACCELERATION OR DECREASED IT SIGNIFICANTLY. I NEEDED TO TOUCH THE PEDAL AGAIN TO GET TO A SAFE PLACE AND AGAIN JUST TOUCHING IT CAUSED VIOLENT ACCELERATION. REGAINED CONTROL OF THE VEHICLE AND PULLED OVER AND FOUND THE PEDAL STUCK TO THE TOP OF THE RIB. WAS A FEW BLOCKS FROM WHERE I PURCHASED THE VEHICLE A FEW DAYS BEFORE. THEIR RESOLUTION WAS TO CONFISCATE MY FLOOR MAT AND FOR ME TO GO TO A PARTS STORE TO BUY A NEW ONE FOR MY $45,000 VEHICLE. SEE ALSO ODI 11288197. *DSY*DT*DT*JB*DT *TP CONSUMER STATED HAVE A LOT OF CONTROLS BACKGROUND AND IMMEDIATELY ASSUMED THE BRAKING CUT BACK ON THE POWER AND WAS VERY SURE WHEN IT TOOK OFF AGAIN. CONSUMER ACROSSED THE INTERSECTION AND HAD ENOUGH SPEED TO MAKE IT TO A SAFE PLACE TO PULL OVER. PULLING UP THE PEDAL WAS NOT A VIABLE OPTION. CONSUMER FORGOT TO DETERMINE IF THE ENGINE BUTTON SHUTS OFF THE ENGINE IMMEDIATELY AT SPEED. *JB *DT*JB *TR*DT*DT*JB*DT*JB*DT *TP*JB*DT*JB*DT*JB

VEHICLE HAS ADJUSTABLE HEIGHT GAS PEDAL AND FACTORY FLOOR MATS PROPERLY INSTALLED. AFTER NEAR-MISS ACCIDENT I FOUND THE GAS PEDAL STUCK DOWN ON A VERTICAL RIB OF THE FLOOR MAT. PICTURES ATTACHED. WHEN PEDAL HEIGHT IS ADJUSTED FULL UP OR FULL DOWN IT CAN NOT REACH FLOOR MAT. WHEN ADJUSTED MID RANGE THOUGH, THE PEDAL CAN REACH THE FLOOR MAT AND STICK TO THE TOP OF THE FAR RIGHT HAND RIB. I WAS PULLING AWAY FROM A 4-WAY STOP GOING STRAIGHT WHEN THE 395HP VEHICLE MAINTAINED VIOLENT ACCELERATION. PRESSING THE BRAKE I BELIEVE STOPPED THE VIOLENT ACCELERATION OR DECREASED IT SIGNIFICANTLY. I NEEDED TO TOUCH THE PEDAL AGAIN TO GET TO A SAFE PLACE AND AGAIN JUST TOUCHING IT CAUSED VIOLENT ACCELERATION. REGAINED CONTROL OF THE VEHICLE AND PULLED OVER AND FOUND THE PEDAL STUCK TO THE TOP OF THE RIB. WAS A FEW BLOCKS FROM WHERE I PURCHASED THE VEHICLE A FEW DAYS BEFORE. THEIR RESOLUTION WAS TO CONFISCATE MY FLOOR MAT AND FOR ME TO GO TO A PARTS STORE TO BUY A NEW ONE FOR MY $45,000 VEHICLE.

I BOUGHT A 2019 DODGE RAM LARAMIE FROM CITY DODGE IN NJ. EVERY TIME I PUT THE TRUCK IN REVERSE, THE TRUCK GRINDS TO A HALT. IN STREETS, DRIVEWAY AND PARKING LOTS. I RETURNED IT TO DEALER FOR INSPECTION ON 11.12.19. THEY HAD THE VEHICLE FOR A FEW DAYS. WHEN IT WAS RETURNED TO ME. THE SERVICE DEPT. SAID THEY COULDN'T FIND ANYTHING WRONG, DIAGNOSTICS WAS GOOD. THEIR SERVICE MANAGER EXPERIENCED THE PROBLEM YET I WAS TOLD ITS OK. LATER THAT SAY AFTER GETTING IT BACK 11/18/19. MY WIFE DROVE THE VEHICLE AND IT REPEATED A DIFFERENT DEFECT (THE TRUCK SHUT DOWN) WHILE BACKING UP TO DRIVEWAY PLUS 2 TIMES AFTER THAT. I THEN RETURNED IT BACK TO DODGE 11/21/19 AND EXPLAINED WHAT HAPPENED. THEY THEN HAD THE VEHICLE FOR A WEEK. THE SERVICE TECH THEN COULDN'T EXPLAIN WHAT'S WRONG THEN ASKED ME TO "MAYBE TURN OFF THE SAFETY SENSORS" . I THEN GOT IT BACK ON 12/2/19. THEY SAID THEY REPLACED THE PARK ASSIST MODULE. NOT SURE IF THEY TESTED THE VEHICLE AFTER. LATER THAT EVENING WHILE BACKING UP IT HAPPENED AGAIN. THE THIRD TIME. I WENT BACK TO TELL THEM IT HAPPENED AGAIN. THE SERVICE MANAGER TOLD ME HE S NOT SURE AND "THEIR CHASING GHOSTS". I SAID THEN WHY DID YOU REPLACE A SAFETY FEATURE IF YOU DON'T KNOW WHAT'S WRONG. THE OTHER SERVICE GUY SAID A SIMILAR INCIDENT HAPPENED TO ANOTHER CUSTOMER. AT THIS POINT I DON'T WANT THIS VEHICLE. I FEEL UNSAFE DRIVING THIS VEHICLE. I STILL HAVEN'T HEARD FROM THE DEALER IN 6 DAYS SO I WANTED TO REPORT THIS SO IT DOESN'T HAPPEN TO SOMEONE ELSE

ON 11-21-19 TRAVELING AT 6:00 A.M. IN THE DARK, PUSHED THE WIPER ARM TO TURN ON MY HIGH BEAMS, THE INFORMATION SCREEN FLASHED "HIGH BEAMS DISABLED" THEY HAVE NOT WORKED SINCE. VEHICLE WAS IN MOTION. I HAVE TRIED TURNING FOG LIGHTS OFF, THIS MADE NO DIFFERENCE.

I PURCHASED A 2019 DODGE RAM 1500 I HAVE BEEN LOOKING AT THIS VEHICLE FOR A VERY LONG TIME EXCITED I FINALLY MADE MY PURCHASE. THIS DEALERSHIP I WENT TO SALES REP WAS AMAZING TOOK CARE OF ME MADE SURE I GOT EVERYTHING I WANTED. AS SOON AS I WENT TO SIGN PAPER WORK I NOTICED RIGHT AWAY THE PAPERWORK DID NOT HAVE THE CORRECT NAME OR ADDRESS ON IT I POINTED IT OUT TO THE FINANCE MANAGER ?[XXX]? TOLD HIM THIS IS NOT ME AND THIS IS NOT MY ADDRESS AND HE SAID HE WOULD FIX IT IF I GAVE HIM THE CORRECT NAME AND ADDRESS SO I DID SIGNED MY PAPERWORK AND TOOK OFF. 3 WEEKS LATER I GET A CALL FROM MY FATHER THAT MY PLATES AND REG CAME TO HIS HOUSE AND THE TRUCK IS REGISTERED IN HIS NAME AND HIS ADDRESS IS ON THE PAPERWORK. SO GO TO THE DEALERSHIP AND LET THEM NO WHAT THE ISSUE IS AND NO ONE HAS HELPED ME I HAVE BEEN SENT TO SALES REPS I SET WITH 4 DIFFERENT FINANCE MANAGERS AND ALSO DEALT WITH THE DMV PAPERWORK LADY AT THE DEALERSHIP AND STILL NO FIX EVERY PERSON I TALK TO SENDS ME TO SOMEONE ELSE AND NO ONE SEEMS TO BE ABLE TO FIX MY ISSUE THAT THE DEALERSHIP CAUSED. THEN I GET A CALL FROM [XXX] THE FINANCE MANAGER AND TELLS ME I HAVE TO CALL CHRYSLER CAPITOL AND I HAVE TO FIX THE PROBLEM THAT THEY HAVE CAUSED AND I HAVE TO DO WHAT I HAVE TO DO TO FIX IT. I HAVE NOT GOT A CALL FROM ANY GM OR MANAGER I HAVE BEEN LEAVING MESSAGES AND NOTHING I DON?T KNOW HOW MUCH MORE UNPROFESSIONAL THIS DEALERSHIP CAN BE IT?S BEEN 3 MONTHS AND MY OWN VEHICLE IS NOT REGISTERED TO ME THAT I BOUGHT AND PAID