2019 Ram 1500 complaints

REAR WINDOW SEAL HAS CRACKS. REAR WINDOW/3RD BRAKE LIGHT LEAKS WATER INTO THE CAB. MIRRORS FOLD BUT WHEN UNFOLDING THEY POP AND KEEP TRYING TO OPEN EVEN THOUGH THEY ARE ALL THE WAY OUT ALREADY. THESE ALL HAPPENED WITHOUT INCIDENT.

REAR WINDOW IS LEAKING WATER AT 31,000 MILES IT HAPPENS WHEN I WASH THE TRUCK OR WHEN IT RAINS

REAR WINDOW HAS DEVELOPED CRACKS IN THE UPPER FRAME ALLOWING WATER IN THE CAB. THIS ALLOWS WATER TO COME IN CONTACT WITH THE ELECTRONIC SYSTEMS ON THE REAR WALL. WHICH HAVE A POSSIBILITY TO SHORT THE SYSTEM AND POSSIBLY CAUSE AN ACCIDENT.

OK WE NEED A RECALL NOW THIS IS RIDICULOUS! GIVE US A RECALL ON THE REAR WINDOW BECAUSE ALL IT DOES IS CRACK AND LEAK, I AM SICK AND TIRED OF BRINGING MY TRUCK TO THE DEALER FOR THIS PROBLEM AND IM SURE EVERYONE ELSE IS TOO SO PLEASE DO US A FAVOR HERE. SECOND THE MANIFOLD BOLTS BREAKING/CRACKING, SERIOUSLY! THAT NEEDS TO BE ADDRESSED IMMEDIATELY AS WELL, THATS ALL WE ASK FOR IS FOR THESE TWO RECALLS.

DRIVER SIDE WIPER MOTOR NOT IN GAUGING PROPERLY, NOT WORKING AT TIMES OR ONLY WIPING THE WINDSHIELD HALF WAY. THIS PROBLEM HAPPENS IN BOTH STATIONARY AND IN MOTION.

LOCATION: STATE HWY 55, BUFFALO, MN, INTERSECTION WITH CENTRAL AVENUE DESCRIPTION OF THE ISSUE: WHILE STOPPING AT THE RED LIGHT AND APPLYING THE BRAKE, THE TRUCK EXPERIENCED A SUDDEN ACCELERATION BURST. EVEN THOUGH THE BRAKE WAS FULLY APPLIED, THE ENGINE WAS ACCELERATING ON ITS OWN AND PUSHING THE TRUCK. AT LOW SPEED (<5MPH) AND WITH THE BRAKE FULLY APPLIED, THE TRUCK HIT A STOPPED MINIVAN IN FRONT OF ME AND CONTINUE PUSHING IT TOWARDS THE INTERSECTION IN BURSTS AS I WAS DEPRESSING THE BRAKE PEDAL. AFTER A FEW (THREE OR SO) BRAKE PUSH AND RELEASE ATTEMPTS, ACCELERATION STOPPED AND THE TRUCK (AND THE MINIVAN) CAME TO A FULL STOP. THE TRUCK PUSHED THE MINIVAN FOR SEVERAL FEET. THERE IS SIGNIFICANT DAMAGE TO A TRUCK SINCE THE MINIVAN HAD A BICYCLE RACK INSTALLED. EXCEPT FOR THE DAMAGED BICYCLE RACK, THERE IS NO OBSERVABLE DAMAGE ON THE MINIVAN. AFTER THE TRUCK CAME TO A FULL STOP, THE TRACTION CONTROL LIGHT WAS ON AND BLINKING FOR A SHORT PERIOD OF TIME, THEN IT ON. THE FRONT PARK ASSIST LIGHT WAS ALSO ON. I WAS ABLE TO DRIVE THE TRUCK TO CLOSES THE SAFE PARKING LOCATION. I COULD NOT RECREATE BRAKING RELATED ACCELERATION. POTENTIAL CAUSE: A WEB SEARCH SHOWED SEVERAL REPORTS OF SUDDEN ACCELERATION BURSTS WHILE APPLYING THE BRAKE WERE REPORTED ON DODGE / RAM VEHICLES, INCLUDING RAM 1500. THE DESCRIPTION OF THE PROBLEMS WAS ALMOST IDENTICAL TO THIS CASE. SAFETY CONCERN: IF I DID NOT DEPRESS THE BRAKE SEVERAL TIMES WHICH IN MY OPINION STOPPED ACCELERATION, THE TRUCK MAY HAVE PUSHED

BACK UP CAMERA HAS GONE OUT. REPEATEDLY WHILE IN REVERSE; ALSO AUXILIARY AND CHARGER STOP WORKING

REAR WINDOW FRAME IS CRACKED AND LEAKING WATER INTO THE CAB AS WELL AS WHERE THE REAR AIRBAG WIRING. THIS WAS NOTICED IN A STATIONARY POSITION.

WATER (RAIN,CAR WASH, ETC) IS LEAKING THROUGH THE REAR POWER SLIDING WINDOW AND INTO THE VEHICLE AND DAMAGING THE INTERIOR (HEADLINER, SEATS). THIS IS A KNOWN ISSUE BY RAM/FCA AND THEY HAVE NOT RECALLED THEM YET. THIS CAN BE A SAFETY ISSUE WHEN DRIVING. I'M ALSO CONCERNED THAT IF WATER SITS INSIDE OF THE LINER CAN IT CAUSE MOLD TO FORM? ALSO CAN IT SHORT OUT ANY ELECTRICAL TO THE WINDOW? WHEN I NOTICED IT HAPPEN TO ME THE VEHICLE WAS PARKED.

REAR WINDOW PLASTIC CRACKED/LEAKING WHEN RAINING OR GOING THROUGH A CAR WASH. DEALER FIXED 3RD BRAKE LIGHT AND RESEALED ANTENNA BUT WINDOW STILL LEAKING HEADLINER AND SEATS GET SOAKING WET I HAVE A VIDEO OF THIS HAPPENING BUT IT WON'T LET ME UPLOAD IT

REAR WINDOW HAS BEGAN TO CRACK FROM THE INSIDE AND A LOT OF WATER COMES IN TO THE REAR. MY SEATS GET WET AND ALSO THE CARPET OF THE TRUCK. STARTING TO SMELL AND MIGHT HAVE MOLD. THE HEADLINER ALSO GETS WATER. MY CONCERN IS THAT IT MAY BUILD UP MOLD THROUGHOUT TIME. FCA IS UNWILLING TO REPLACE THE WINDOW OUTSIDE OF THE BUMPER TO BUMPER WARRANTY EVEN THOUGH THIS IS A MAJOR ISSUE FOR THE 5TH GENERATION RAM AND THERE ARE MANY OTHERS THAT HAVE COME ACROSS THIS ISSUE. THEY HAVE ALSO KNOWLEDGE OF THIS AND HAVE SENT OUT A LETTER TO THEIR SERVICE TEAMS (SEE PICTURE). THE WATER CAN COME IN WHEN LEFT OUTSIDE DURING A RAIN STORM OR SIMPLY GOING THRU THE CAR WASH. ANY WATER THAT HITS THE ROOF OF THE TRUCK AND GOES TO THE BACK WILL EVENTUALLY MAKE IT THROUGH THE REAR WINDOW CRACK AND INSIDE THE TRUCK.

THIRD BRAKE LIGHT REAR WINDOW LEAK AND PLASTIC BLACK TRIM IS CRACKED ON BOTH SIDES. CAUSING WATER DAMAGE TO THE BACKSIDE OF MY SEATS AND I DON'T WANT ANY ELECTRICAL TO GET SHORTED OUT BY THE WATER DAMAGE. IT'S BEEN DECLINED FOR WARRANTY REPAIR AT PLYMOUTH DODGE DEALERSHIP. HAVE MANY OTHER FRIENDS WITH THE SAME ISSUES AND HAD HIM WARRANTEE FIXED BY DEALER.

AS WITH AN OVERWHELMING AMOUNT OF OTHER RAM TRUCKS, MY REAR SLIDING WINDOW FRAME HAS CRACKED. THIS CAUSES WATER TO LEAK IN THROUGH THE CRACK WHEN IT RAINS. THE WATER LEAKING IN CAN DAMAGE THE HEADLINER AND COULD CAUSE AN ELECTRICAL SHORT IN THE REAR OF THE TRUCK. AN UPDATED WINDOW WITH A METAL FRAME WOULD BE MUCH BETTER THAN THE OEM ONE AND PROBABLY FIX THE ISSUE EVERYONE IS HAVING.

COMPLETE LOSS OF POWER STEERING ASSIST WHILE DRIVING ON LOCAL STREET / IN LIGHT TRAFFIC. POWER STEERING UNAVAILABLE / SERVICE REQUIRED WARNING APPEARED ON DASH. WAS ABLE TO CONTROL TRUCK AND GET TO NEAREST DEALERSHIP.

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED WHILE DRIVING 65 MPH, THE FORWARD COLLISION AUTOMATIC BRAKING ACTIVATED. THE CONTACT STATED THE ABS AND FORWARD COLLISION WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER CHRYSLER JEEP DODGE RAM OF WARWICK (185 NY-94, WARWICK, NY 10990 (845) 986-2021) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

I WAS IN THE LEFT TURN LANE WAITING TO TURN WHEN I WAS STRUCK BY ANOTHER CAR AT ABOUT 40 MPH. HIS AIR BAGS WERE DEPLOYED BUT MY AIRBAGS DID NOT DEPLOY. I WAS HIT AND HAD DAMAGE IN THE FRONT CENTER TO THE DRIVERS SIDE FRONT CLIP, EVEN MY DOOR WAS A LITTLE HARD TO OPEN.

ON 11/20/20 MY RAM TRUCK WAS HIT ON THE RIGHT FRONT CORNER AND TOTALED. WE WERE AT A STOP LIGHT AND JUST STARTED TO COMPLETE A LEFT HAND TURN ON A CITY STREET WHEN THE OTHER DRIVER RAN A RED LIGHT, HE WAS ISSUED A CITATION FOR RUNNING A RED LIGHT, AND WAS "PROBABLY" SPEEDING. WE WERE IN A 35MPH ZONE. THE AIR BAGS FAILED TO DEPLOY. I CONTACTED CHRYSLER AND THIS IS PART OF THEIR CONCLUSION. "THE CONCLUSION OF THE INVESTIGATION IS THAT THE RATE OF DECELERATION NECESSARY TO ACTIVATE THE AIR BAG SYSTEM WAS NOT PRESENT DURING THIS ACCIDENT. A INFORMATION REGARDING THE AIR BAG SYSTEM MAY BE FOUND IN YOUR OWNER'S MANUAL. FOR ADDITIONAL FACTS, YOU MAY ALSO WANT TO VISIT NHTSA WEBSITE: HTTPS://WWW.NHTSA.GOV/EQUIPMENT/AIR-BAGS. IN OTHER WORDS ANY TIME YOU ARE HIT AND DON'T HAVE ADVANCE WARNING WHERE YOU CAN TAKE YOUR FOOT OFF THE ACCELERATOR THE AIR BAGS WILL NOT DEPLOY BECAUSE YOU CAN'T DECELERATE. IF YOU DON'T SEE THE ACCIDENT ABOUT TO HAPPEN, WHY WOULD YOU TAKE YOUR FOOT OFF THE ACCELERATOR AND SLOW DOWN??. THIS CONCLUSION MAKES NO SENSE AND LOOKS TO BE AN EASY OUT TO TRY AND AVOID ANY PERCEIVED PROBLEM WITH THEIR AIR BAG DEPLOYMENT SYSTEM. THANK YOU*DT*JB*DT*JB*DT*JB

THE TRUCK HAS BEEN INTERMITTENTLY EXPERIENCING LOSS OF POWER STEERING. THIS SITUATION HAS BEEN HAPPENING AFTER I STOP THE TRUCK. HAS HAPPENED 2 TIMES NOW. MAKES IT EXTREMELY DANGEROUS TO DRIVE AND OR MANEUVER TO GET TO A SAFETY SPOT. ALSO WHEN THIS HAPPENS, IT LOSES LANE, DEPARTURE ADAPTIVE CRUISE CONTROL, ASSISTED BRAKING & MOST ELECTRONIC SAFETY FEATURES.

INSTRUMENT CLUSTER FAILS TO COME ON RANDOMLY. BEGIN DRIVING WITH THE CLUSTER NOT WORKING, SOMETIMES IT WILL FINALLY COME ON WITH NO NOTICE OR TURN OFF WITHOUT WARNING

FOR THE SECOND TIME IN 3 MONTHS, WHILE I WAS DRIVING DOWN THE HIGHWAY ALL MY DASH LIGHTS JUST CAME ON AND MY TRUCK STARTED TO ACCELERATE ON ITS OWN EVEN WITH BOTH FEET OFF BOTH PEDALS. TRACTION LIGHT, ABS LIGHT, PARKING LIGHT, THROTTLE SENSOR LIGHT, AND CHECK ENGINE LIGHT ALL STAY ON. (HAVE PICTURE AND VIDEO) PASSENGER SIDE HEADLIGHT ALSO STOPPED WORKING. TOOK TO RAM DEALERSHIP OCTOBER I BELIEVE AND THEY SAID PCM NEEDED AN UPDATE AND THEY DID THAT. ALSO REPLACED WHOLE PASSENGER HEADLIGHT HOUSING. WELL YESTERDAY DECEMBER 15TH SAME THING HAPPENED AND I ALMOST GOT INTO A WRECK. LIGHTS CAME ON SO I WENT TO BRAKE AND PULL OVER, NOTHING HAPPENED. TRUCK ACTUALLY ACCELERATED ON ITS OWN FROM 40MPH TO 60MPH. TOOK TO DEALERSHIP FIRST THING THIS MORNING AND THEY SAID THEY HAVE NO RECORD OF FIXING ANY OF THESE ISSUES... WANTED ME TO LEAVE MY TRUCK FOR AN UNKNOWN AMOUNT OF TIME AND BUT THEY COULDN'T GET ME A LOANER OR ANYTHING TO GET ME TO WORK. SAID THERE WAS NOTHING THEY CAN DO UNTIL I HAVE TIME TO LEAVE IT, PRETTY [XXX] SO NOW IM DRIVING AN UNSAFE TRUCK ON THE HIGHWAY TO AND FROM WORK. KIDS AND WIFE ALSO DRIVE/RIDE IN THIS TRUCK. (IT WONT LET ME UPLOAD THE VIDEO) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY 2019 RAM FUEL FILLER NECK CAUSES ANY GAS PUMP NOZZLE I USE TO BECOME STUCK AND MAKES REFUELING TAKE MUCH LONGER THAN IT SHOULD. THE GAS PUMP NOZZLE CONTINUOUSLY TURNS OFF NOT ALLOWING ME TO FILL MY GAS TANK. THE FILLER NECK'S DESIGN SEEMS TO TRIGGER THE GAS PUMPS' AUTOMATIC SHUTOFF WHEN THE TANK ISN'T FULL YET. SOMETIMES THE PUMP SHUTS OFF EVERY FEW SECONDS, FORCING ME TO FILL MY TRUCKS' TANK OUNCES AT A TIME.

THE BACKUP CAMERA DISPLAYS BLACK. IT WILL NOT TURN ON WHEN IN REVERSE OR ON DISPLAY.

WHEN TURNING TO THE RIGHT THE FRONT LEFT WHEEL MAKES A GRINDING NOISE SIMILAR TO ABS ACTIVATION CAUSING TURN RESISTANCE AND "UNDERSTEER" NEARLY RESULTING IN SEVERAL COLLISIONS. WHEN REPAIR WAS ATTEMPTED RAM REPORTED THEY WERE AWARE OF THE ISSUE, BUT HAVE NO REPAIR. THIS RESULTS IN AN UNSAFE VEHICLE TO DRIVE AS THE UNDERSTEER COULD READILY RESULT IN A COLLISION.

TRAVELING AROUND 35-40 MPH I WAS APPROACHING A STOPPED LIGHT. I EASED OFF THE GAS AND WHEN THE GAS PEDAL NO LONGER "ENGAGED" THE TRANSMISSION THE COMPUTER/SOFTWARE DISENGAGED THE TRANSMISSION WITHOUT MY DOING. NO ERROR WAS DISPLAYED AND THE KNOB STILL SHOWED AS IN THE DRIVE POSITION. AS I PRESSED THE GAS PEDAL THE RPMS ROSE BUT BECAUSE THE TRANSMISSION WAS IN NEUTRAL IT ONLY REVVED THE ENGINE. I HAD TO PULL OVER, MANUALLY PLACE THE KNOB INTO PARK, THEN WAIT A FEW SECONDS THEN BACK INTO DRIVE. THE TRUCK RESUMED NORMALLY AFTER THAT. THIS IS NOT THE FIRST TIME THE TRANSMISSION DISENGAGED ITSELF INTO NEUTRAL OR INTO A LOWER GEAR. I DID NOT TRY TO FORCE THE TRUCK INTO NEUTRAL WHILE IT WAS MOVING. THE TRUCK WAS IN MOTION ON A CITY STREET. THE MOST IMPORTANT THING TO NOTE WAS THE POSITION OF THE GAS PEDAL I HAD JUST EASED OFF OF IT SLIGHTLY INTENDING THE TRUCK TO SLOW DOWN. LAST YEAR I HAD THE TRUCK SERVICED FOR THE RECALLS. TODAY 12/8/2020 WITH 7900 MILES ON THE TRUCK I PLACED THE TRUCK INTO SERVICE FOR THEM TO ASCERTAIN THE PROBLEM.

WHEN TURNING TO THE RIGHT AT LOW SPEEDS (< 45MPH) THE VEHICLE'S LEFT FRONT WHEEL MAKES A GRINDING NOISE SIMILAR TO WHEN ABS KICKS IN. THE VEHICLE RESISTS THE TURN AND HAS RESULTED IN NEAR LOSS OF CONTROL MULTIPLE TIMES. DEALER CANNOT FIX THE ISSUE AND HAS BEEN INFORMED BY RAM THAT THIS IS A KNOWN ISSUE WITH NO FIX. THIS ISSUE STARTED SHORTLY AFTER PURCHASE AND HAS CONTINUED TO WORSEN OVER TIME. FROM RESEARCH PERFORMED IT IS CLEAR THAT THIS IS A WELL KNOWN ISSUE WITH NO RESOLUTION AVAILABLE AND NO ACTION HAS BEEN TAKEN BY THE MANUFACTURER RESULTING IN A SERIOUS SAFETY ISSUE FOR THOSE OWNING THIS VEHICLE.

VEHICLE IS LEAKING WATER THROUGH MY BACK WINDOW SEAL, CAB BRAKE LIGHT AND IT HAS DESTROYED MY HEADLINER. WHEN IT RAINS OR WAKING MY TRUCK IT LEAKS EVERY TIME WHEN STATIONARY OR MOVING.

FOR THE PAST MONTH MY TRUCK IS UNABLE TO GET MORE THAN 1/2 A GALLON OF GAS WHEN REFUELING. I BROUGHT IT INTO THE DEALERSHIP AND THEY LOOKED THE TRUCK OVER AND ADVISED THEY COULDN'T FIND AN ISSUE. TOLD ME TO BRING THE TRUCK TO A GAS STATION WITH A LONGER NOZZLE. I WAS ALSO ADVISED THEY WOULD REACH OUT TO RAM FOR ANOTHER SOLUTION. NO FOLLOW UP STILL HAVING ISSUES AT MULTIPLE LOCATIONS, FUEL ALSO SPILLS OUT OF THE TANK WHEN THE NOZZLE STOPS WORKING.

WHILE DRIVING MY STEERING LOCKED UP AND I HAD A NOTIFICATION ON MY DASH CLUSTER THAT SAID POWER STEERING WAS TEMPORARILY UNAVAILABLE AND REQUIRED SERVICE. IT TOOK ME ABOUT AN HOUR TO GET THE TRUCK TO WHERE I COULD MOVE IT. IF I WOULD HAVE BEEN DRIVING FAST, THIS COULD HAVE REALLY HURT OR KILLED SOMEONE.

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE WINDOW WAS LEAKING WATER INTO THE HEADLINER AND ALSO NEARBY THE AIR BAG SYMBOL. THE VEHICLE WAS TAKEN TO LESTER GLENN CHRYSLER DODGE JEEP RAM FIAT (1199 NJ-37 W, TOMS RIVER, NJ 08755) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO A MANUFACTURING DEFECT WITH THE REAR WINDOW. AN APPOINTMENT WAS SCHEDULED FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,800.

MY WIFE DROVE THE TRUCK HOME ON A SATURDAY WITH NO ISSUE. I WARMED THE TRUCK WITH THE REMOTE START THE FOLLOWING MONDAY AND WHEN I ENTERED AND STARTED IT TO DRIVE, WAS UNABLE TO. THE INFOTAINMENT CENTER INFORMED ME THAT THE POWER STEERING WAS INOPERABLE. SHUT OFF AND RESTARTED WITH THE SAME RESULT. 1 YEAR OLD AND 8,000 MILES AND CANNOT DRIVE IT! HAVE TO WAIT A WEEK TO GET IT IN TO LOCAL DEALER FOR A LOOK AND NOT SURE IT CAN BE DRIVEN. MAY NEED TO BE TOWED IN!. VEHICLE WAS STATIONARY AT THE TIME.*DT *TR

TL* THE CONTACT OWNS A 2019 RAM 1500 EQUIPPED WITH THE GOODYEAR TIRES, TIRE LINE: WRANGLER SR-A: TIRE SIZE: P275/60/R20, DOT NUMBER: M6YNID1R3819. THE CONTACT STATED THAT WHILE HIS NEPHEW WAS DRIVING AT AN UNDISCLOSED SPEED, THE REAR DRIVER'S SIDE TIRE EXPLODED. THE CONTACT PULLED OFF OF THE ROADWAY AND THE VEHICLE WAS TOWED TO STEVENS CREEK CHRYSLER JEEP DODGE RAM (4100 STEVENS CREEK BLVD, SAN JOSE, CA 95129, (408) 809-3886. THE DEALER ORDERED A REPLACEMENT TIRE AND THE TIRE WAS REPLACED. THE VEHICLE WAS PICKED UP AND WHILE DRIVING 55 MPH ON THE HIGHWAY, THE FAILURE RECURRED ON THE DRIVER'S SIDE FRONT TIRE. THE VEHICLE WAS PULLED OFF OF THE ROADWAY AND TOWED BACK TO THE RESIDENCE. THE VEHICLE WAS NOT YET TAKEN BACK TO THE DEALER AND THE TIRE WAS NOT YET REPLACED. NEITHER THE TIRE NOR THE VEHICLE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 14,500.

MULTIPLE INSTANCES, WHEN USING CRUISE CONTROL SWITCHES BECOMES INACTIVE, WILL NOT POWER ON AND SOMETIMES WILL NOT CANCEL SETTING FORCING ME TO TAP THE BRAKES TO DISENGAGE. ON ONE OCCASION WHEN USING THE SET BUTTON IT REVERTED BACK TO A PREVIOUS HIGHER SPEED AND STARTED UNINTENDED ACCELERATION, I WAS ABLE TO CANCEL BY TAPPING THE BRAKES.

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT TOOK HIS VEHICLE TO HARRY BROWN'S CHRYSLER DODGE JEEP RAM(1747 GRANT ST NW, FARIBAULT, MN 55021) FOR A ROUTINE MAINTENANCE CHECK AND UNBENOUNCED TO HIM HIS VEHICLE WAS SERVICED FOR NHTSA CAMPAIGN NUMBER: 20V513000(VEHICLE SPEED CONTROL). UPON RETURN OF THE VEHICLE, THE CONTACT STATED THAT THERE WERE HOLES IN THE DRIVER SIDE FLOOR MAT. THE DEALER WAS MADE AWARE OF THE ISSUE AND REFERRED HIM THE THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THE CONTACT WAS INFORMED THAT THIS WAS THE REMEDY TO THE RECALL WAS APPROVED BY THE NHTSA. THE CONTACT STATED THAT THE REMEDY EXPOSED THE FLOOR MATS TO OUTSIDE ELEMENTS WHICH CAN CAUSE THE MATS TO BECOME EASILY STAINED. THE CONTACT HAD YET TO EXPERIENCE THE FAILURE.

TODAY 11-19-2020 DODGE RAM 1500 VIN#[XXX] IS THE 5TH TIME THAT SHIFTS ON TO NEUTRAL WHEN ON DRIVE POSITION. TOOK IT BACK TO DEMONTROND CHRYSLER/DODGE IN CONROE TEXAS WHERE I BOUGHT THE TRUCK DEALER KEPT THE TRUCK FOR 2 DAYS TO FIND THE PROBLEM [XXX] DIDN'T FIND ANY CODES OR ISSUES THEY RELEASED THE TRUCK BACK TO ME. I FEEL VERY UNSAFE ABOUT THIS TRUCK AFTER TODAY 11.19.2020 WITH MY WIFE AFTER PICKING UP KIDS FROM SCHOOL ALMOST GOT HIT AT INTERSECTION WHEN TRUCK SHIFTED TO NEUTRAL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2019 RAM 1500 BIGHORN STOPPED AT STOP SIGN AND THEN TRUCK WOULD NOT ACCELERATE, THE "D" LIGHT ON SHIFTER KNOB WAS BLINKING AND DASH MESSAGE SAID TO PUT THE SHIFTER INTO DRIVE. I PUT THE SHIFTER INTO PARK AND ROLLED BACK TO DRIVE AND THE TRUCK WAS NORMAL.

STEERING- POPPING/ GRINDING NOISE WHEN TURNING TO THE RIGHT. SLOW TURNS IN TOWN AND TURNS ON HIGHWAY RAMPS. HAVE TAKEN TRUCK TO DEALERSHIP WITH NO RESOLUTION TWICE. ELECTRICAL- BACKUP CAMERA STAYS ON AFTER PUTTING VEHICLE IN DRIVE. COMPUTER-RADIO-PHONE RESETS ITSELF EVERY COUPLE OF WEEKS SINCE I BOUGHT THE TRUCK WITH NO FIX.

I PURCHASED A 2019 RAM 1500 IN JUNE OF 2019. IN OCTOBER OF 2020 I GOT INTO THE TRUCK AS I HAVE DONE FOR OVER A YEAR AND STARTED IT UP. AS I PUT IT IN DRIVE AND BEGIN TO TAKE MY FOOT OFF THE BRAKE, THE TRUCK WOULD AUTO-SHIFT INTO PARK AND CUT THE ENGINE OFF. THIS CONTINUED TO HAPPEN OVER AND OVER AGAIN AS I KEPT TRYING TO PUT THE TRUCK IN DRIVE AND GO INTO MOTION. IT EVEN DID IT WHILE TRYING TO PUT IT IN REVERSE. I LMADE SURE ALL DOORS WERE SHUT, SEAT BELT ON, NO E-BRAKE AND NOTHING WAS LIT UP ON DASH. THE TRUCK SIMPLY WOULD NOT ENGAGE INTO DRIVE AND IT WAS NOT USER ERROR. I HAD RAM ROAD SIDE ASSISTANCE TOW THE VEHICLE TO A LOCAL CERTIFIED DEALER WITH RAM TECHNICIANS. THIS WAS ON 10/16/20 AND THE TRUCK WAS IN THE CARE OF THE RAM DEALER UNTIL 10/19/20. THEY INFORMED ME THAT THEY COULD NOT REPLICATE ISSUE I EXPERIENCED. I THEN TOOK BACK POSSESSION OF THE TRUCK. ON 11/12/2020 I DROVE ABOUT A MILE FROM MY RESIDENCE PUT THE TRUCK IN PARK WHILE RUNNING INTO A STORE. I DROVE THE TRUCK ABOUT 900 FEET AND THE TRUCK AUTO SHIFTED TO PARK WHILE I WAS AT SPEEDS OF 30MPH. THE ENIGINE CUT OFF AND THE TRUCK HAD TO COME TO A COMPLETE STOP BEFORE I WAS ABLE TO TURN IT BACK ON AS IF I WOULD IF THE TRUCK WAS STOPPED. I PULLED OVER AND BEGAN DRIVING AGAIN FOR SEVERAL HUNDRED FEET. AGAIN THE TRUCK SHIFTED TO PARK ON ITS OWN WHILE DRIVING SPEEDS OF 30MPH. THIS HAPPENED TWO MORE TIMES BEFORE BEING ABLE TO RETURN TO MY RESIDENCE AND CALL FOR A TOW. THE CAR WAS TOWED TO THE SAME DEALER AND IN THEIR NOT

CARS STEERING STICKS TO THE LEFT WHEN TURNING LEFT. ALSO, ELECTRICAL SYSTEM ACTS UP AT TIMES. MIRRORS START TO TINT, HAZARDS GO ON AND CAN'T TURN OFF, HORN BEEPS RANDOMLY, AND SIDE VEHICLE ALERT COMES ON WHEN NO VEHICLE IS THERE.

THE CHECK ENGINE LIGHT HAS BEEN ON SEVERAL TIMES. I'VE DROPPED MY TRUCK OFF AT CROWN DODGE OF FAYETTEVILLE AND WAS TOLD ON TWO SEPARATE OCCASIONS THAT'S EVERYTHING WAS TAKEN CARE OF. TODAY 1 NOVEMBER 2020, I'VE PURCHASED A BRAND NEW $200 DURALAST PLATINUM BATTERY AND IT'S STILL BEING DRAINED BY SOME UNKNOWN ISSUE. I RECEIVED SOME HELP OUTSIDE OF THE DEALERSHIP AND RECEIVED THE ERROR CODE P1DR3. I TOLD TOLD THAT WAS A DEALERSHIP CODE AND I WOULD HAVE TO RETURN THE VEHICLE TO GET IT RESOLVED. THIS WILL BE THE THIRD TIME IN A MONTHS TIME I WOULD HAVE TO BE WITHOUT MY VEHICLE. THE FIRST TIME THIS IS HAPPENED I WAS DRIVING 40-45 MPH AND THE TRUCK COMPLETELY SHUT OFF!

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER FAILED INTERMITTENTLY. THE CONTACT WAS UNABLE TO VIEW THE TIRE PRESSURE, THE OIL PRESSURE, THE COOLING TEMPERATURE INFORMATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE INSPECTED. THE MECHANIC INSPECTED SOME UNKNOWN WIRES, CLEANED THE WIRES BUT, WAS UNABLE TO LOCATE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE WARRANTY HAD EXPIRED. THE APPROXIMATE FAILURE MILEAGE WAS 29,900. *DT *TR

THIS MORNING 10/23/20 AT 0530 I WAS DRIVING OUT OF MY DRIVE WAY WHICH IS 128 FEET LONG. MAKING A RIGHT TURN ON TO THE STREET AND MY POWER STEERING LOCKED UP. CODE ON THE DASH SAYS "POWER STEERING SERVICE DUE SOON". I COULD NOT TURN LEFT OR RIGHT. I HAD TO MUSCLE THE STEERING AND REVERSE THE TRUCK BACK TO MY HOUSE. MY 2019 RAM HAS AROUND 14,000 MILES. I'M SURE GLAD I WAS NOT ON A SIDE STREET OR THE FREEWAY. IT COULD OF BEEN A BAD SITUATION.

TRUCK AIR BAGS DID NOT DEPLOY UNDER A SIDE IMPACT BY AN OTHER PICK UP TRUCK. THIS HAPPEN WHEN MAKING A COMPLETE STOP INDICATED BY A STOP SIGN IN THE CITY STREET. THE CAR WAS IN DRIVE WAITING FOR TRAFIC TO CLEAR TO PROCEED CROSSING THE STREET. WHEN AN ACCIDENT HAPPEN JUST IN FRONT, AND ONE OF THE CARS INVOLVED CRASH ON MY TRUCK. THE IMPACT MOVE THE TRUCK TOWARD THE SIDE WALK AND STOPING AT THE CURB.

WHILE DRIVING MULTIPLE DASHBOARD WARNINGS APPEARED AND THE POWER STEERING ABRUPTLY FAILED. BROUGHT INTO DEALER FOR DIAGNOSIS AND REPAIR. I WAS INFORMED BY THE DEALER THE PROBLEMS WERE CORRECTED, THESE ISSUES WERE APPARENTLY CASED BY BAD GROUND CONNECTIONS, AS PER DEALER. FOUR DAYS LATER I AGAIN HAD THE SAME PROBLEMS.

I HAVE AN OPEN RECALL ON MY VEHICLE. I TOOK IT TO MY LOCAL DEALER, BOULDER RAM, AND THEY REFUSED TO SERVICE MY VEHICLE BECAUSE I DID NOT PURCHASE IT FROM THEM. SHOULDN'T ANY AUTHORIZED DEALER BE REQUIRED TO REPAIR A VEHICLE WITH AN OPEN RECALL? I HAVE A CALL INTO FCA BUT THEY HAVE YET TO RESPOND.

I HAVE A 2019 RAM 1500 I BOUGHT LAST YEAR THAT NOW HAS 20,000 MILES. WITHIN 5,000 MILES, I NOTICED BRAKE NOISE ISSUES AND TOOK THE VEHICLE TO THE LOCAL DEALERSHIP IN COLORADO SPRINGS, CO (I BOUGHT THE TRUCK IN LEESBURG, VA). THEY TOLD ME EVERYTHING FROM BAD BRAKE PADS TO ROTORS TO MOUNTS - AFTER I REFUSED TO ACCEPT THEIR CLAIM OF NOT BEING ABLE TO FIND ANYTHING. AFTER TAKING IT IN APPROXIMATELY 6 OR 7 TIMES, THEY FINALLY CHANGED MOUNTING ASSEMBLIES, AND THE NOISE WENT AWAY. HOWEVER, I STARTED GETTING A VIBRATION BETWEEN 45 AND 60 MILES AN HOUR. I TOOK IT IN AGAIN, AND THEY SAID MY TIRES NEEDED TO BE REBALANCED, ROTATED, AND THEY SUSPECTED THEY HAD UNUSUAL WEAR SOMEWHERE. OF COURSE, THE PERSON TELLING ME THIS PROCEEDED TO SHOW ME MY TIRES AND NOTICED THEY WERE ALMOST LIKE NEW. HE SAID THEY FIXED IT TO THE POINT IT WOULD ONLY VIBRATE BETWEEN 75 AND 80 MILES. SINCE THEN, THE VIBRATION STILL PRESENTS ITSELF BETWEEN 45 MILES AND UP & NOW MY BRAKES ARE SQUEALING AGAIN.

AFTER A 350 MILE TRIP I PARKED THE TRUCK IN THE DRIVEWAY THE NEXT DAY IT WAS DEAD. THIS HAS HAPPENED 3 SEPARATE TIMES. THE DEALER HAS HAD IT FOR TWO WEEKS THIS TIME, 5 DAYS THE FIRST TIME AND 5 DAYS THE SECOND TIME. RAM IS DOING NOTHING TO SOLVE THE ISSUE. PLEASE HELP.

STEERING MAKE LOUD NOISE WHEN TURNING STATIONARY AND MOVING AND VIBRATES STEERING WHEEL. I HAVE TAKEN TO DEALER 3 TIMES AND THEY CONFIRMED PROBLEM. STATED THEY ARE WAITING ON RAM TO GET FIX. IT HAS BEEN OVER 5 MONTHS AND ENGINEERING DOES NOT COME UP WITH FIX. I HAVE COMPLAINED TO NATIONAL RAM TO NO HELP.

1ST PROBLEM....STEERING COLUMN RATTLES LOUDLY IN-BETWEEN 45 AND 60 MPH AND AT SPEEDS BELOW 10MPH. TRUCKS FRONT END GRINDS WHEN MAKING SLOW SPEED RIGHT HAND TURNS. ALSO TRUCK LURCHES, GRINDS AND RATTLES THE ENTIRE FRONT END SLOWING DOWN OR BACKING UP AT SLOW SPEEDS....THIS HAPPENS WHEN BRAKES ARE NOT BEING APPLIED. SOMETIMES WHEN I DRIVE THE TRUCK THE STEERING WHEEL STAYS OFF CENTER TO THE RIGHT AND PULLS VERY HARD TO THE RIGHT. CHRYSLER SAYS IT POSSIBLE THE ELECTRONIC POWER STEERING RACK BUT THEY DONT HAVE A FIX. GETS WORSE ALMOST EVERY DAY. 2ND PROBLEM....I HAVE NOTICED THE TRUCK HAS MARKS WHERE THE KNUCKLE AND THE LOWER CONTROL ARM ARE HITTING EACH OTHER. I UNDERSTAND THE NEED FOR STEERING STOPS BUT THESE ARE NOT STEERING STOP HITS. THESE PARTS ARE STRUCTURAL PARTS OF THE TRUCK THAT ARE NOT SUPPOSED TO HIT. BOTH SIDES ARE DOING THIS AND I DO NOT FEEL THE TRUCK IS SAFE WITH THIS ISSUE AND IT HAS CAUSED STRESSED AREAS ON THE FRONT END OF THE TRUCK. THIS COULD CAUSE PARTS TO FAIL AND HAVE SERIOUS CONSEQUENCES AT ANY SPEED THE TRUCK IS GOING IF THEY DECIDE TO FAIL. MY TRUCK HAS BEEN TO THE DEALERSHIP 4 TIMES AND WAS JUST DROPPED OFF AGAIN TODAY. THEY SAID THEY MAY HAVE TO REPLACE THE PARTS THAT ARE HITTING...BUT THEY ARE THE SAME PARTS AND IT WILL DO THE SAME EXACT THING AGAIN. THEY GAVE ME A 2019 RAM TO DRIVE AS A LOANER AND THIS TRUCK DOESNT HAVE THE AIR SUSPENSION LIKE MINE DOES. I INSPECTED UNDER THE TRUCK AND FOUND THE SAME EXACT ISSUE ON THIS TRUCK. I BELIEVE CHRYSLER HAS

TLA* THE CONTACT OWNED A 2019 RAM 1500 CLASSIC ST QUAD CAB. THE CONTACT STATED THAT WHILE DRIVING AT 62 MPH AND TOWING A CAMPER TRAILER, THE VEHICLE SHUT OFF WHILE SWITCHING LANES WITHOUT WARNING. AS THE VEHICLE SHUT OFF, THE VEHICLE PROCEEDED TO DRIFT TOWARDS THE RIGHT OF THE HIGHWAY AND HIT THE HIGHWAY SHOULDER. THE VEHICLE THEN FLIPPED OVER ON ITS HEAD AND THE CAMPER FLIPPED OVER ON ITS LEFT SIDE. THE FRONT AND PASSENGER AIR BAGS DID NOT DEPLOY UPON IMPACT. FELLOW MOTORIST WHO WITNESSED THE ACCIDENT ASSISTED THE CONTACT AND BROKE THE FRONT PASSENGER SIDE GLASS AND REMOVED THE CONTACT AND HER FATHER FROM THE VEHICLE. THE AUTHORITIES ARRIVED AT THE SCENE AND THE CONTACT AND THE PASSENGER WERE TREATED BY THE PARAMEDICS AT THE SCENE BUT DID NOT GO TO THE HOSPITAL. A POLICE REPORT WAS FILED. BOTH THE TRAILER AND THE VEHICLE WERE TOTALED AND TOWED TO AN INDEPENDENT TOW YARD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND AN INSPECTION ON THE VEHICLE WAS PERFORMED. THE CONTACT RECEIVED AN EDR REPORT FROM THE MANUFACTURER BUT NO STATEMENT WAS GIVEN AS TO WHAT WAS THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,093.*DAD*DAD*JB*JB*LN *TR

LOST POWER STEERING WHILE DRIVING TWICE. FIRST TIME WAS 9/11/2020 DEALER SAID A TRANSMISSION CONTROL MODULE NEEDED TO BE UPDATED. HAPPENED AGAIN JUST TODAY 9/27/2020. HAPPENED WHILE WE WERE ON THE HIGHWAY.