2019 Ram 1500 complaints

The Dodge Ram that I had just suddenly stop and not restart. Had it towed to the Ram dealership. Belt tension broke. That's what the dealership said.

Steering wheel is getting stuck at 10 o’clock and 2 o’clock positions causing the wheel to not return to center without force drastically increasing the possibility to crash.

The contact owns a 2019 Ram 1500. The contact stated while driving 50-55 MPH, the message "Service Shifter" was displayed, and the vehicle shifted into neutral independently. The contact veered to the side of the roadway. The contact stated that she turned off and restarted the vehicle, and the vehicle responded as needed. The vehicle was taken to the dealer to be diagnosed and it was determined that the shift knob wiring had failed; however, the vehicle was not repaired. The contact stated that the failure reoccurred while driving from a complete stop. The dealer was contacted and advised the contact to take the vehicle in for a diagnostic test. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 58,000.

My vehicle stalls on me and shuts off while driving. Brought it to the dealership at Quinn motors Gloucester, VA where I get all my oil changes done. They couldn't duplicate it. But it happens a couple times a month. I'll have to pull off as it's stalled. Turn it completly off then back on. Sometimes it starts back up and sometimes I have to wait a minute or two. I have blocked traffic numerous times because of these incidents happen at idle in drive at stop lights or stop signs. I have also recently had my dash go completely blank on me. No codes pop for either one of these events. Any help or advice would be great.

My power steering stopped working when I was driving on a highway. My safety was put at risk when suddenly it was very difficult and almost impossible to control the direction of travel of my truck. The problem was confirmed by Tomball Dodge in Tomball, Texas. The gear-rack and pinion was inspected by Tomball Dodge and they determined that it needed to be replaced. The charge for the repair was approximately $4,000.00 which included a mandatory wheel alignment. I received various warning lamps and messages in November of 2022 when the mileage was a little over 14,000 but if I turned off the engine and restarted it there would be no message or warning lamp on the dash. I called Auto Nation where I purchased the truck to try and make an appointment and they advised they were extremely busy and it would take at least 5-7 days to diagnose the problem. They said it sounded like a software issue and was not anything requiring immediate attention.

I BOUGHT A 2109 RAM BIG HORN MAY 2020 NEW. SEPTEMBER 2022 WARNING SYSTEM SHOWED THE SHIFTER NEEDED SERVICE. TOOK IT IN TO SERVICE DEPARTMENT OF DEALERSHIP. IT TOOK THREE WEEKS TO GET IT BACK. THE NEXT MORNING THE TRUCK WOULD NOT START. HAD IT TOWED BACK TO DEALERSHIP. FOUR WEEKS PASSED AND WAS TOLD IT WAS READY. DROVE IT HOME AND PARKED INDRIVEWAY. THE NEXT MORNING WOULD NOT START. THEY KEPT THE TRUCK FOR TWO MONTHS AND CALLED TO PICK IT UP. THENEXT MORNINGIT WAS DEAD AGAIN. SENT IT BACK. THEY KEPT IT FOR THREE MONTHS. THEY BROUGHT IT BACK ANDSAID THEY DON'TKNOWWHAT IS WRONG WITH IT. I CHARGED THE BATTERY AND TOOK IT FOR TEST RUN AND THE DASH MESSAGE SYSTEM STARTED FLASHING MESSAGES THAT THIS WAS BROKE, THE TIRES WERE FLAT, SERVICE LIGHT FLASHED ON AND OFF, THE ENGINE SPUTTERED THEN RAN AGAIN. ALL MOST DID'T MAKE IT HOME. LAST TIME I DROVE IT. DEALERSHIP WILL NOT FIX.

The contact owns a 2019 Ram 1500. The contact stated that while driving at unknown speeds, the vehicle slipped out of gear and slipped into neutral(N). While making a turn, the engine revved and the vehicle lost motive power. The contact stated that the vehicle was uncontrollable. The contact was able to coast off the roadway. The gear selector indicator light was blinking. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 45,000.

Power steering has gone out twice while driving making it extremely hard to turn. A light comes on stating that "power steering is unavailable". I see that the same year, make and model has a recall for this, but my VIN does not. I have not taken to a dealer do to the expense that may occur.

My 2019 Ram truck has less than 41,900 miles on it.I drove it Thursday morning, but then was stranded.The vehicle wouldn’t unlock, lock, or start. Upon entering using the manual key, the vehicle wouldn’t recognize my key fob. My second key fob would not work either. I called a locksmith to see if he could reset the computer, but he couldn’t. So I called a tow truck. After giving them $100, the dealer couldn’t look at it for several days. Meanwhile I’m stranded without a vehicle. Luckily not in the remote wilderness. My truck sat for a week.The dealer called and said the RF Hub was bad. The RF Hub controls everything from the key fobs, ignition, alarm, brakes, door locks, all electronics, etc. $605 now paid to the dealer for them to replace this RF Hub that is mounted on the back wall of the cab under the rear window. Had this been in the middle of winter, or when I was at high altitude in the mountains last fall it could be a life or death situation.Being locked out and unable to move a vehicle, being stranded is dangerous. Particularly with health issues. What the dealer didn’t do is correct the problem.The back window frame on these Rams breaks and then leaks water into the cab.The leak shorts out the electrical equipment behind the rear seat.Thankfully it didn’t start a fire. A google search of the issue finds hundreds of complaints about the rear windows in these trucks. Imagine a young mother with little children out on the road when the vehicle leaks enough to fry the R

There is a design flaw with the block geometry, which leads to a condition where the rollers on the Lifters do not receive proper lubrication, eventually cease, and wear out the Cam. This happened to me on Sunday, June 4, 2023, while I was pulling out of a busy intersection, had a misfire, lost significant power, and slimly avoided a major car accident. The cost of the repair is still being evaluated; however, it will likely be measured in thousands. The safety issue is the real concern. RAM knows about this problem, continues to do nothing about it, and would not budge when I asked for assistance with this repair.

This is a known issue with the hemi motor. Dodge, still to this day, have not done a recall. My truck had 80,000 miles when the exhaust manifolds bolts were broken off due to warping. Dealership for whatever reason only replaced the gasket and the bolts but I have to go back again for the same exact reason. They will probably replace the manifolds this time.

The contact owns a 2019 Ram 1500. The contact stated he was unable to start the vehicle. The contact stated that he was able to jumpstart the vehicle. The contact stated while depressing the accelerator pedal, the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 48,000.

Display in my gauge cluster on my 2019 ram 1500 is intermittent going in and out and lately is completely blank. Without the display I can not use the gauges, see if my tires are low, see how close I am to thing both forward and reverse with the park sense, low fuel light, cannot see the cruise control basically if there's a problem I can't see it because the display does not work I also cannot see current miles on the vehicle without the display.

This is a second report to NHTSA for power steering issues. Three separate times, the power steering cut out between speeds of 30 - 45 MPH making it difficult to turn and change lanes.

The vehicle has worn out mechanical components and shakes at highways speeds and the wheels bearing/balljoints are so bad the vehicle swerves all over the road and is nearly impossible to keep under control. I visited the dealer service center and asked for it to be repaired. They answered my call after a week and said they have found nothing severely wrong with the truck and it is ready to be picked up. This is a danger to all drivers on the road also to my girlfriend and I. This is unprofessional and criminal.

Truck had check engine light and sever loss of power Intermittently. Brought to dealer to have it checked. Dealer said they cannot clear the code or fix the issue as the recall in effect does not have the parts out to fix. Recall z46 has been in effect since June of 22 and there is still no solution. I called manufacturer to ask about it and they all they said was quote "I'm sorry there's nothing we can do about it".

The contact owns a 2019 Ram 1500. The contact stated that on two separate occasions while driving at undisclosed speeds, the service power steering warning light illuminated. The vehicle was taken to the dealer however, the cause of the failure could not be determined. The contact stated that the service power steering warning light was illuminated. The contact stated that on another occasion while driving at an undisclosed speed, the steering wheel started to shake and abruptly jerked. As a result, the vehicle became uncontrollable. The contact was able to regain control of the vehicle. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that vehicle lost electrical grounding, causing the power steering assist to short circuit. The contact was informed that the rack and pinion and gear assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline, but no further assistance was provided. The failure mileage was approximately 74,000.

Water leak intrusion from rear lights over back window causing electrical issue with back side windows working properly. The windows role down when raining. Water also runs inside the vehicle and collects under the rear seating causing dampness and a Mildew smell.

This issue has not occurred to me yet, but I have seen many instances in my research of the issue of where the issue has occurred. I believe it should be looked at seriously because of the risks. The rear back window has a defect that allows a crack in the plastic frame of the window to allow water in from the outside of the truck. The water intrusion itself is not a safety issue, but the damage it can cause to the RF Module system that is mounted behind the back seat of the vehicle is a safety issue. If the leak becomes severe enough it can cause the module to short out or completely go out. This module controls the keyless start system. If the system were to short out while driving it could result in the vehicle turning off and the driver losing control of the electrical systems in the vehicle. RAM will only cover the replacement of the window under warranty, but many owner's don't even know of the issue. I didn't until I noticed the water all over my seats. RAM also only replaces the window with an exact replacement that will allow for the issue to reoccur.

Problem began October 2022. Digital instrument cluster went completely out. My personal safety is a failure to obtain information that illuminates from this panel. I took the vehicle to the dealership I bought it from and they tried a software update and it failed. I was then told the cluster needs to be replaced. Trying to be consistent with my maintenance and not knowing the milage hinders the proper upkeep of my vehicle. My vehicle is available for inspection.

Exhaust manifold is cracked, and broken exhaust bolts.

The contact owns a 2019 Ram 1500. The contact stated that the passenger side dashboard had started to delaminate; over time, the delamination began to spread to the driver side. The contact stated that a crack had formed over passenger side dashboard and expressed concern that the delamination may cause the air bags to not deploy in the event of a crash. The dealer noticed the failure on his last visit and an appointment was made to inspect the failure The manufacturer was notified of the failure and he was given a case number. The vehicle had yet to be repaired. The failure mileage was approximately 40,000.

The truck intermittently comes out of gear when braking. A bell rings and a message is displayed on the dash instructing the driver to shift the truck into park and then select desired gear. The dealership cannot replicate the problem and has not been able to fix the problem. The truck has been in and out of the dealership for the past year and the problem still exists. I have an active lemon law claim with Ram. They denied the claim stating it is a warrantee matter, but they cannot fix it. I have a call into the Department of Consumer Affairs to initiate the arbitration process. My family and I are afraid to drive the truck due to the safety issue.

The contact owns a 2019 Ram 1500. The contact stated that while driving at slower speeds and attempting to accelerate, the transmission would erroneously shift to neutral with the message "Shift to park(P) and back to drive(D)" was displayed. After shifting to the park and back to the drive, the vehicle operated normally. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 32,000.

Trim cracks around rear window, allowing rain to come inside while driving, this creates a mist that is detrimental to driver safety. Water gets onto inside of windshield and in the drivers face. Needs to be addressed before someone gets blinded by the rain mist and unable to see safely.

The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds and turning, the vehicle lost power steering functionality. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The contact stated while driving out of the driveway and attempting to make a right turn, the vehicle lost power steering functionality, causing the contact to drive into a small ditch. There was no injury sustained. The contact stated that the failure reoccurred while attempting to make a left turn in a parking lot, nearly causing a crash. The contact used physical strength to steer the vehicle. The contact followed up with the manufacturer and was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 66,000.

Fuel pump failure resulted in the loss of propulsion on the Highway.

The contact owned a 2019 RAM 1500. The contact stated that while her son was driving at an undisclosed speed and due to an unknown cause, he caused the vehicle to swerve and then crash into a pole. No warning lights were illuminated. The air bags had failed to deploy, and the contact's son had not sustained injuries. A police report was filed. The vehicle was towed to a tow yard and deemed totaled. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.

The contact owns a 2019 Ram 1500. The contact stated that upon starting the vehicle, an abnormal ticking sound was coming from the engine. The contact stated that over time, the ticking sound became louder, with the check engine warning light illuminated. The vehicle was taken to a dealer and the contact was informed that the cam shaft intake, the cylinder head, the valve cover gasket, and several other unknown parts inside the engine needed to be replaced. The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 103,000.

Power steering cut in and out while driving and changing lanes making it difficult to steer. While attempting to force the wheel to steer properly, power steering re-engaged causing truck to jerk.

Parking sensors will activate at random times when nothing is around or in proximity.

The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. The check engine and voltage warning lights were illuminated. The vehicle was taken to an independent mechanic who informed him that the eTorque system was not charging the battery as designed. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was informed that the vehicle was not covered under warranty. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 71,000.

2019 Ram Ecodiesel 3.0. I was Driving back to work on Easter Sunday 2023 after visiting family. It was a 5 hour trip, I was halfway through when the engine started making a loud banging sound. I pulled over & the engine died and would not turn over. I am sure the engine threw a rod, two other driver stopped & asked if everything was ok because they could hear the engine noise from their cars when it happened. There were no check engine lights or messages before or during the engine failing. I had to get a tow truck & tow it to the nearest dealer. It has been at the dealer for 2 weeks, they still have not diagnosed a problem but said if it is the engine it is on backorder & they don't know when it will be fixed & they refuse to give me a loaner. The truck is still under powertrain warranty. Where is my consumer protection? It is beyond frustrating to pay big money for something & not have what you paid for. I bought the truck for reliable transportation & Ram refuses to give me another vehicle. I am still having to pay insurance & car tag fees for my truck while I wait for an answer from the dealer, I have no idea if they will warranty it or when the truck will be repaired. On a separate note there is also an open fuel pump recall on my truck that is close to a year old with no ETA on a fix. I did not purchase a vehicle with plans to never have the recall fixed, I had one RAM dealer in Laurel, MS tell me it was an unrepairable recall & they were not even interested in purchasi

Inside the truck I have located a crack in the rear window. The crack is in both sides of the sliding rear window and now leaks. I’m sure overtime this can damage in the interior which may damage seats and or the body of the vehicle. My vehicle is out of warrants and apparently they won’t cover this. Major defect, websites easily accessible with the same issue I have encountered.

MY VEHICLE IS A 2019 RAM 1500 LARAMIE WHICH DEVELOPED A TICKING SOUND ON THE PASSENGER SIDE OF THE ENGINE. AFTER DOING MY RESEARCH, THIS SEEMS TO BE A COMMON PROBLEM WITH THE RAM HEMI ENGINE ON BOTH THE DRIVER AND PASSENGER SIDES. THERE ARE MANY OWNERS STATING THAT THIS IS DUE TO THE ENGINE MANIFOLD OR BOLTS AND SOMETIMES BOTH CRACKING FROM WARPING OF THE MANIFOLD. AFTER INSPECTION, THE MANIFOLD AND BOLTS ARE BOTH CRACKED AND NEED TO BE REPLACED. THIS SEEMS TO BE MORE THAN COMMON AND AN ONGOING ISSUE WITH THIS VEHICLE AND CHRYSLER NEEDS TO ADDRESS THIS.

The radio system Uconnect the backup camera screen freezes in position causing confusion while backing up. My truck has 22,000 miles on it they say it's not covered under warranty and they cannot fix the problem the screen is also delaminating on the radio which causes function of the controls to network and very distracting while driving down the road. Difficulty changing radio stations and the system automatically changes and does things for you it even tries to call SOS for you for no reason at all.

Vehicle purchased from new, and serviced appropriately. 4/18/2023, started vehicle in am and drove 30 minutes. Stopped and parked, and vehicle failed to turn off when using start/stop button. Unable to shut vehicle down. Drove to dealer 30 minutes away, and tested where start/stop button jammed/inoperable. Danger associated that vehicle is unable to be shut down in any way if button is stuck (possible defective manufacturing), and vehicle is unable to be stalled to shut vehicle down. Vehicle must have battery disconnected or run out of fuel in order to stop in these circumstances.

To my knowledge this is a very common issue with the 5.7L Hemi. My 2019 Ram 1500 Classic bighorn that currently sits at just over 51,000 miles has notorious Hemi tic. I have done my research and have found over 75 people that have had the same issue. I have heard that it is due to too many hrs of idle time but I have read and seen many videos showing that the underlying cause is due to faulty lifters, cams and also the horrible MDS. I have noticed that Ram went to the engine management system that shuts the truck off when you come to a complete stop instead of the MDS that shuts down several of the cylinders when at a consistent speed. I would like for something to be done not only for me but other customers that like the Ram trucks! This has not been diagnosed by dealership but I have worked on vehicles my entire life and have done my fair share of research on this subject! Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

ON SEVERAL OCCASIONS WHILE DRIVING MY DODGE RAM PICKUP AFTER ABOUT 39 MINUTES OF DRIVING THE POWER STEERING WARNING LIGHT WOULD COME ON AND THE POWER STEERING WOULD FAIL MAKING IT ALMOST IMPOSSIBLE TO STEER. A VERY DANGEROUS SITUATION TO BE PUT IN. i TOOK IT TO MY DODGE RAM DEALERSHIP WHERE I PURCHASED IT NEW AND THE DIAGNOSTIC CODE EPS-U1601 CONFIRMED A FAILED ELECTRONIC POWER STEERING UNIT. THE DEALER REPLACED THE UNIT AT A COST OF 3275 DOLLARS . THIS DESPITE THE FACT THAT FIAT CHYSLER OF AMERICA ISSUED A SAFETY RECALL VB8/NHTSA 19V-812 FOR THIS VERY VEHICLE YEAR AND MODEL AND THE HUNDREDS OF COMPLAINTS ON VARIOUS WEBSITES FOR THIS VERY ISSUE. YET FCA AND THE NHTSA CLAIM IT DOESNT APPLY TO MY VIN, AMAZING! THERE IS A REAL ISSUE HERE THAT NEEDS TO BE ADDRESSED AND NOT GIVEN THE RUN-A-ROUND LIKE I HAVE.

The rear glass develops a leaks after a year or two due to the glass sealant failing and water freezing in the crevices and cracking the plastic frame attached to the glass. This causes water to enter the cabin in a rain and wet the carpet. The leak if unnoticed, causes mold to develop on the carpet/headliner, which is a safety/health issue.

I bought a 2019 Ram July of 2022 - I drove it home and pick up my dad to drive my old truck back (didn’t trade it in), as I was pulling up to the dealership, I experienced a huge safety issue with the truck continuing to accelerate after multiple alarms were flashing on my dash - service electronic stable control, service electronic throttle control, parking break - along with others. I pulled it into the dealership and the salesman who sold me the truck just happened to be outside - pulled up and told him I wasn’t shutting this off until we get something hooked up to it to see what the issue is.. they hooked it up and it threw a code for Traction control (I believe). They ended up keeping the truck for a week - then they said they replace a relay and the found a pinched wire…. So this happened at 32,000 miles.. Now almost a year later, the exact same thing happened tonight on Easter while I had my entire family in my truck! Went over a couple bumps on a rough corner of a road about 30 foot from a stop sign. My dash lit up like a Christmas tree with multiple alarms popping up and the truck continued to accelerate through the stop sign! I ended up getting the truck stopped in the middle of the intersection after I realized what just happened, luckily there was no one in front of me or at any of the stop signs as I went through! I was only 2 miles from mg house, so I took it slow, but the truck continued to accelerate each time I took my foot off the break! It was like hitting

While driving service power steering light came on and lost power steering. Parked car restarted light when out. Later tried to go in drive and same thing happened and won’t go out at this time. Truck is virtually underivable without power steering.

System - 5 months after I purchased my vehicle, my 12 inch screen went black. Safety - Because the screen is black, I cannot use the back-up camera. I cannot see behind the truck. This is a major safety issue for me. Dealer - I have taken my vehicle to Fitzgerald Auto Mall in Lexington Park, Maryland and Waldorf Ram in Waldorf, Maryland a total of 6 times. The service center at Waldorf Ram tried several solutions (hard resets, replaced screen, etc.). The problem returned within 2 days. Inspection - The vehicle has been inspected by two dealerships. Warnings - There were no warnings prior to the screen going blank. This is a serious safety issue. If I can't see what's behind me while backing up, I could potentially hit something or someone. That can result in a serious crash or injury. The same issue has been happening with Ford Explorers recently. Ford issue a recall in January 2023 due to low visibility and risk of crash.

Electrical System - Instrument Panel. The instrument cluster does not properly illuminate driver warnings. There is a current recall V83. My vehicle has this exact issue, but my VIN manufacture date did not fall within the recall manufacture dates, but it should have. Chrysler wants me to take the vehicle to a dealer for diagnosis, and pay almost $200.00 for it, to confirm that the instrument panel does not light up. Should not be necessary. There are no safety warnings being displayed because the display was what was recalled.

Occasionally when I am driving whether it be slowing down at a light, stopped at a light the car will display shift car to P to drive and automatically shift itself into to P. It is very scary.I have a 2 year old daughter I am worried it will get worse and when I am driving one day it will just stop when I’m driving and someone will hit me. I have taken the truck to the dealership and they had ran updates and had said that was it when it did not in fact fix the issue at all. This is issue had started about a year ago I have less then 30000 miles on the truck. I really wish we would be heard and the problem could be fixed before someone is seriously hurt. I have read others threads and sites where it is happening to other truck owners and they take the vehicle in and the dealership tries multiple things to fix it and it has not resolved the issue.

My ABS Brake Module failed with no warning until after failure. All dash warning lights illuminated after failure rear brakes locked up and would not release causing me to be stranded and requiring a tow service. Dealership confirmed failed ABS module and is currently being repaired but not covered by manufacturer resulting in out of pocket cost to myself. Truck has 57,408 miles on it.

The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds, the steering wheel seized. The contact stated that the vehicle lost power steering functionality intermittently. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included. The manufacturer was not contacted. The failure mileage was approximately 61,300.

While decelerating and still in motion, the vehicle drops out of drive, unable to accelerate, and a warning appears on the display cluster to shift the vehicle into park and then back to drive.

Power folding mirrors have failed and will not stay extended at highway speeds. At speed the drivers side mirror is very loose and flops around and will fold in against the drivers side window. When this happens the driver can no longer see behind him and must pull over to manually extend the mirror into the proper position. I have researched this online and it is common problem to this year, make and model. The dealership says the mirrors have just "worn out" and want $1600 to replace them, with no guarantee the new mirrors won't eventually have the same issue. The issue there is plastic gearing in the power fold mechanism that fails. This should not happen with a 4 year old vehicle that is garaged, and never abused.

Problem refueling. nozzle/pump keeps shutting off after every 3-5 seconds causing gas to splash back. Truck was fine until 2022 problem getting worse.