2019 Ram 1500 complaints

The contact owns a 2019 Ram 1500. The contact stated that while the vehicle was parked, he attempted to turn the steering wheel; however, the steering wheel was locked. There was no warning light illuminated. The vehicle was towed to the residence. The dealer was notified of the failure and informed the contact that a fee would be charged for a diagnostic test and repair because the failure was not covered under warranty, and the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 107,000. The contact stated that they that have no complaints and the defect is not on their vehicle.

The contact owns a 2019 Ram 1500. The contact stated while making a turn, the vehicle accelerated very quickly after the brake pedal was released. Several warning lights were illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty accelerator pedal position sensor. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the parts for the repair was currently on back order. The failure mileage was approximately 45,144.

The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

While at a stop waiting to turn truck would not move. Saw a message on dashboard “ shift into park and select desired gear. This has happened more than once. Later that day I lost all power. Engine shutdown, no power steering or brakes. Message stated “ Place into park and restart engine “. Truck is hard to start.No accident either time. Dealer is an hour away. Afraid to drive it to have it checked. Ram blogs show I’m not the only one with this happening. Will someone get hurt? If I lived in a more populated area I would say yes. Someone will. A family with children would be hard to deal with.

Sometimes it shifts into neutral while vehicle is in operation, on its own. Sometimes when cold (not reached normal operating temperature, the transmission sticks in fourth gear while down shifting. I can feel and hear the downshift from 4th to first while I am decelerating. This causes the transmission to jump into neutral. The "DANGER" is when the transmission jumps into neutral while I am in the intersection or about to merge onto a busy roadway. I have to come to a complete stop (in an intersection or merge lane), shift the truck into park, then to drive. I have taken my truck to the dealer four times since 2019 regarding this matter. The dealer claims there are no codes, unable to recreate scenario, hence no repair made.

There is an issue with putting gas into this truck. Seems there is a defect in the filler tube which Ram will not at this point recognize

Electrical system failed. A new battery was installed 1 month ago and on 10/28/23, I went to start the truck and it hesitated but started up then I lost power and it would not start again. I had it jumped and the service auto start/stop light, check engine and battery light came on. I pulled out from work and the engine hesitated. After proceeding over an overpass, I went to make a left hand turn onto the highway and a message came up indicating the power steering system had failed, the emergency brake came on and I again experienced a loss of power. I was able to get it to the side of the road on the on ramp where it shut down completely and had to be towed. Due to the loss of power steering, I was almost hit by an oncoming vehicle headed in the opposite direction. The engine also hesitated after starting, the RPM's were spiking to 4K every few seconds and it was producing a clicking sound before my initial departure. The vehicle was towed to Moyer Ram in Lebanon, PA pending an evaluation. In the past, this vehicle was in the shop 4 times for almost getting me in an accident as the vehicle would lose speed and the RPM's would spike and slow the vehicle down to less than 30 miles per hour. This happened several times and despite a dispute pursuant to the lemon laws and multiple videos showing what was happening, they ruled against replacing the vehicle. At one point on a local interstate, while traveling over 65mph's, it was like it slipped into neutral, I lost speed rapidly

While parking the tailgate opens, when I closed it and tried to open it the electronic tailgate handle would not unlock to open 10/25/2023. When parked overnight tailgate opens 10/25/2023. While driving on Interstate the tailgate opens and I almost caused an multiple car accident, I parked at idle closed tailgate tried to reopen and it would not unlock, I drove off and it dropped again 10/26/2023. At Chapman Chrysler Dodge Jeep 89014, I parked in the service drive informing the service advisor something is wrong with my tailgate, and it dropped in-front of the advisor, he closed it and tried to open it and it wouldn’t open, while he was making my appointment it dropped again 10/27/2023. I have contacted the FCA Recall Spoke to Delroy he said my vehicle wasn’t part of the recall, and with 23,534.5 miles it was out of base warranty, he said I have power train coverage, gave me a Case # [XXX] he told me to cancel my 7:00am appointment 10/28/2023 and wait for a correlating response so I didn’t have to pay. I explain to him my vehicle is doing exactly what the Recall has outlined. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Driving in normal conditions and front sunroof panel just exploded.

Dash instrument cluster digital screen malfunction. While driving the other day I noted a lag with the digital screen in the instrument cluster. Thought nothing of it at first attempted to see if fuse was bad or if it needed to be updated. Nothing was found. Today while on my drive into work I have noticed the screen is getting worse, lag is increasing and now the brightness of the screen is low. Attempted to adjust brightness with knob and nothing. I am afraid that if the digital screen the displays any warning lights, mileage, fuel level, and safety devices goes out. I will not be able to correct/remedy the problem. Which could result in a possible fire or crash due to a system failure.

Electric power steering service causing safety issues due to no power steering! Lost power steering on highway during rush hour and dealer won't cover it. Out of warranty.

The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated while driving at slower speeds with a trailer attached to the vehicle, the vehicle shut off as several warning lights appeared on the instrument panel. Due to the failure, the vehicle was towed to the dealer where the contact was informed that the part for the high-pressure fuel pump was not available for another two months. Once the fuel pump was finally replaced, the dealer informed the contact that contamination was found in the fuel system which rendered the repair ineffective. The contact was given an estimate for the repair. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000. VIN tool confirms parts not available.

The contact owns a 2019 Ram 1500. The contact stated while driving 65 MPH, the steering wheel locked up. The instrument panel also turned off inadvertently. The vehicle became unresponsive, causing the contact to drive off road. The contact was able to get the vehicle started after removing and replacing. There was no warning light illuminated. The vehicle was taken to a dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 400.

The contact owns a 2019 Ram 1500. The contact stated while driving approximately 65 MPH, the vehicle stalled. The contact stated that the check engine warning light was illuminated. The contact was able to restart the vehicle and drove to a dealer. The dealer diagnosed the vehicle and determined that the battery needed to be replaced. The vehicle had been repaired. The contact stated that she was not confident that the failure was related to the battery. The manufacturer had not been informed of the failure. The failure mileage was approximately 111,000.

The component lights came on advising they cannot be used along with a check engine light. I took it to the dealership, which I have the Mopar lifetime warranty. They hooked it up to the computer and charged 800 dollars for a software update and said it is not covered under warranty unless its a safety issue. All of these systems are safety items installed in the vehicle which I rely upon. It is a safety issue when not in use because of a software update that one must pay for.

I have had my issue for years. When ever I put the gear on Reverse, the image produced from the camera on the door liftgate latch tailgate handle on the screen flickers. So I don't get a solid feed at times. This caused me to back up into a poll in a parking lot. As a result, my rear bumper got a dent from the impact. Years earlier I had taken my truck over to the dodge service department at my local dealership where they did some type of reset to try to fix that issue but that did not fix it. I continued having that issue and to make things worse, it turns out that the service department has no record of my truck going in for that. I've fought over this with the service department but they don't want to take ownership of my problem. So now my rear bumper has a dent as a result from the flickering.

Left rear shock absorber reservoir broke and fell from the vehicle. It appears the weldment is defective. Had this happened while traveling at highspeed the reservoir tank could have caused serious damage, injury or death. The uploaded picture shows the left shock above with the missing reservoir tank. The right shock has the mfg information.

Driver side door lock no longer auto locks or opens.

I have an oil cooler leak, a radiator leaking coolant , transmission running high. I have 110k miles on my truck and do routine maintenance. I’m worried about an engine fire or cracked block soon.

Failure point - Cracked back glass frame and gasket which allowed water to leak into the cab and onto the radio frequency module causing it to corrode. When raining the vehicle started on its own while I was sitting inside it. While driving to the mechanic the vehicle wouldn’t shift out of first gear. While driving multiple service systems lights came on along with service airbag system warning. The issue was confirmed by the dealership. The dealership replaced the failed parts along with the third break light for no apparent reason. There was never a mention of there being issue with it. Warning lamps were on however the lamps wouldn’t stay on due to the electrical issue.

The contact owns 2019 Ram 1500. The contact stated that on numerous occasions while refueling the vehicle, the fuel overflowed from the filler neck. The contact then stated that water had leaked into the fuel tank. The check engine warning light illuminated. A message displayed on the instrument panel “catastrophic failure to the vehicle if failed to stop”. The vehicle was inspected by an independent mechanic using an OBD code reader and retrieved codes: P0300, P0456, P0455 and P1DF3 and diagnosed that the fuel pump failed and needed to be replaced. The vehicle was repaired. An undisclosed dealer was notified of the failure and the contact was informed that the vehicle was not covered under warranty. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

The exhaust manifold bolts have broken three times on my 2019 Ram 1500, LImited, 5.7L causing the O2 sensor to apparently trim the fuel out differently than when it does not leak, likely causing the truck to operate outside of the emission requirement. This has been an issue for many years for all owners, some dealers provide warranty repair and other do not. The diesel engine option for this same truck has a recall on the exhaust manifold, but not the gas engine. Please read the forums about this problem to see that nearly all of these trucks have this problem, causing a significant concern with "legal" emissions.

Rear view camera glitches on occasion. When it does, I receive a solid blue screen or the video image is dark and distorted with red and green pixelation.

When turning to left vehicle will say power steering unavailable and stop working intermittently and the rear end howls.

While driving down the highway i received a message in my dash that my power steering was no longer available. I was in a slight curve (not too bad). The steering was instantly hard to move the wheel. It was not too alarming. Then the warning went away and the power steering resumed immediately. Then the pressure that i was using was too much and my truck started swerving until i could regain control of it. Now the power steering is going in and out almost every time i drive it. While the whole thing is dangerous the most worrisome part is the fact that the power steering returns when i am turning causing a jerk to the vehicle depending on what curve i am in at the time.

The contact owns a 2019 Ram 1500. The contact stated that the power steering assist failed to operate while starting the vehicle. The "Power Steering Unavailable - Service Required" message was displayed on the instrument panel. The dealer and the manufacturer were notified of the failure but offered no assistance. Upon investigation, the contact discovered NHTSA Campaign Number: 19V812000 (Steering) which was linked to the failure. The vehicle was not repaired. The failure mileage was approximately 35,000.

My Ram Rebel 1500 is once again in the shop for repair of broken manifold bolts. They have had my vehicle for 4 days now on this repair and multiple days on the previous broken manifold bolt repair. This is a continual problem with Ram 1500’s. I asked if they could put a better bolt in and they said no because the warranty covers certain bolts. So, I said I can expect this to happen again and only hope it is still under warranty? And the answer was basically, yes. The first time the bolts broke the mileage was around 40,000 i believe. The second time it is 51,000.

Water pump failure at 70,xxx miles, caused coolant to spray throughout the engine bay which will cause premature rusting and/failure of other components.

Good morning, I am the proud owner of a 2019 Dodge Ram 1500 Hybrid, which is one of 4 I have owned over the majority of decade. While I obviously have put my trust in Ram for a really long time, that trust has been being betrayed since I have owned this one. In the last 6-months alone, my Ram has been down awaiting one spare part or another. Parts that Ram recognized as a problem shortly after the 2019 Hybrid 1500 was released and made several mid-model-year engineering changes, but never issued a recall, and because those replacement parts like the New Alternator Harness, are only just now being released with most having a 6-12 week lead time. The Alternator Harness being one of the parts that my Ram has been waiting on now for more than a month. That said, if that had of been the only problem, there’s a strong probability that I wouldn’t have mentioned it! With this being the 3rd time in 2023 and another on late 2022, and not having the new (used) Ram I just bought and pay $850 a month for (not including insurance), and it with it seeming to be more of a systemic issue, with literally thousands of people dealing with similar issues on their 2019 and it’s something that needs to be addressed, as even if it wasn’t thousands, but only hundreds, or even 1-person having these issues, if Ram saw these as significant enough issues, that they felt it necessary to re-engineer them, then Ram’s customers shouldn’t be stuck paying out their hard earned money, for vehicle that should ha

The exhaust manifold bolts have broken allowing the exhaust to escape into the engine compartment which allows these fumes to be pulled into the fresh air inlet into the cab of the truck. it has been inspected by Cole Chrysler in Marshall Michigan. their reply was it is happening on many of their trucks and cars with the Hemi engine and the cost to repair it is $1200.00 and is not covered under any warranty or recall, and said it is not a safety issue. I have made calls to Chrysler and have had zero cooperation in trying to resolve this issue. I am [XXX] and never in all my years of owning cars have ever seen an exhaust manifold bolt break under normal driving conditions. These are breaking one by one, there are 8 broken bolts now, the truck is louder and more fumes are escaping now. this is dangerous to the health to anyone who is having the same issue and can't afford to throw away $1200 on $20 worth of bad bolts. Thank you for taking the time to read this and please help all of us who are having this issue INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Every time I turn on my truck my steering wheel locks out for 15-20 minutes not allowing me to turn my tires. After waiting for the “service power steering” warning sign goes away it’ll then unlock allowing me to drive.

The instrument cluster will no longer light up allowing safety information to be seen. There was a recall (V83 or 19V556000) issued to a very small select number of vehicles. It appears that this is a known/common problem and the limited recall was issued intentionally to avoid fixing all affected vehicles. Information such as tire pressure, digital speedometer, CURRENT MILEAGE, and other important safety information is not visible.

Power steering went out while attempting to back up.

Due to a known but unaddressed defect in the steep-angled fuel filler neck, it’s almost impossible to fill my tank with gas because the defect causes the gas pump to stop the flow of gasoline every few seconds. Also, the gas pump handle can sometimes become stuck while trying to refill the truck. This cause a very dangerous situation in trying to remove the stuck handle due to the possibility of creating a spark which could ignite the gasoline vapors from trying to forcefully dislodge the pump handle. The NHTSA, to my knowledge, has not requested the manufacturer to initiate a recall to replace the defective part. This problem has been widely discussed online in different forums. My truck has been at the dealership all week and the service department just called me saying I need to order a new fuel tank at the cost of $1925.00!

4WD electrical issue. Ram knows it’s a computer issue, but bandaids it every time until it happens again. Basically, the internal computer thinks it can’t use 4WD and only lets you use 2WD.

Electronics failed while driving at 70 mph all dashboard electronics failed and all warning lights lit up. Speedometer reading went to zero while driving. Brought to Acadiana Dodge Lafayette LA. They said they found a loose nut on starter and said battery was weak (false). Changed battery and charged $382.83 for services. Drove for about35 minutes and did it again. No change. Dodge needs to repair this. I have heard multiple complaints about this, so surprising no recall notice??? I have a video of dash while driving…

Trucks guage cluster LCD display information center located behind the steering wheel, does not illuminate, and or work at all anymore. I cannot see warnings, issues with the truck, cautions, information, mileage, use the safety systems included with the truck, use automatic park assist, and know if the air bag system is functioning correctly. Anything that the screen is required for cannot be used, safety systems included. I cannot monitor vehicle temperatures, vehicle hours, or trip miles.. The analog guages work, but that is all. This is a huge safety issue and this should not be an issue. Current mileage is 57,589. The vehicle has been inspected by a certified ram dealer and they have told me I must replace the cluster since i am out of warrenty. The issue the ram dealer recognized as 'cluster internally failed' and must be completely replaced since the cluster is one unit, and the electronics are internal. There has been an individual recall issued for ONLY ONE 5th Generation 2019 Ram Limitied in regaurds to the cluster failure back in 2019. Ram cares says I am not covered. Why mine is not covered does not make sense to me. This is absolutely a safety concern, this is absolutely a danger not having access to any safety systems or information about the vehicle/truck, tire pressure, engine and trans temp, and everything mentioned above.

Had bot exhaust manifolds replaced with under 44k miles first manifold cracked under 20k miles. Ram will only honor these repairs until 60k 5 years. Everyone I know has had theirs crack this is obviously a design or casting problem . It will likely happen again . Why is this company not held to fix these issues under initial owner after the warranty. especially if it is a known issue.

Exhaust manifold bolts broken on both banks and warped manifolds because of inferior product, common on all 5.7 hemi, exhaust gases get in the cab of truck at times, Dodge is aware and elects to do nothing about it after getting my 70000 dollars, complete bullshit, look on any ram forum and you will see

The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. VIN tool confirms parts not available. The contact stated on 1/15/24 the engine blew up (hole in engine) and axles broke while driving on the freeway. The vehicle was towed to the dealer to fix and they will not cover it.

Was driving, hit a moderate sized pothole and lost all power steering. Steering became extremely stiff and hard to turn. Was almost impossible to make turns to get out of the roadways. Vehicle had 42000 miles on it at the time of the incident. Steering rack needed to be replaced. Power steering rack should not fail under normal use conditions, especially when hitting said pothole did not damage any other suspension components, nor knock it out of alignment.

Rear window assembly is leaking water into the interior when it rains or going through car wash.

I had my oil changed and my OIL Pan is rusting out which would be critical when driving and could cause engine harm. I was told that my Warranty just ran out on 8/30/23. However i only have 42,500 miles on the truck. I Have owned over 20 vehicles in my lifetime and i have never had any issue with an oil pan rusting out.... I thought it was aluminum but obviously not.

Unsure to what's causing the issue, dealership will look at it but feel it is a customer issue not a truck issue however among further investigation this seems to be a common issue amongst these model trucks, I have spoken with other people who have experience the same issues as well as researched it online where many people have also experienced the issue. The seatbelt light alongside the airbag light will come on intermently saying that the passenger side seat belt is unbuckled and it is in fact not. I have spoken with individuals who have gone to the dealership for this issue and they have found it to be a wiring issue.

Power steering was intermittent. And had to be towed to the dealership. There was an internal short in the power rack found. Similar to the recall on around 150,000 of the same year male and model.

Rear window leak

Truck shifts into park “ lost power “ Sometimes it shifts into neutral. Always on its own, while I was driving.

Excessive play in steering, especially during turns, truck tends to slightly drift

Vehicle would not shift out of first gear. Turned off vehicle and turned back on, still would not shift out of first gear. Our safety was at risk because we could not drive the minimum speed limit. We have not been able to get into a mechanic yet, we pulled it over at a shop nearby and they are booked out so we are waiting inspection and without our vehicle, but wanted to report the issue as we have seen online that many people have had the exact same issue and they also report that it is hard to replicate, that it is random when this issue occurs. Police witnessed our inability to drive fast. Based off of how many people I have seen have complained about this issue online I would hope a recall would be made as this is clearly a malfunction of this vehicle and a safety issue. The vehicle is undriveable and we do regular maintenance checks for this vehicle. This issue just came out of the blue. There was a light that came on at the time of the issue that said "service trailer break" and "service electrical stability control", we have not tried to turn it on since we had to leave it at the shop.

Driving at speed around a curve and lost all power steering without warning. Almost put car in ditch because the steering wheel was yank out of my hands when power steering was lost.