2018 Ram 1500 complaints

The contact owns a 2018 Ram 1500. The contact stated that on multiple occasions while shifted in reverse, the rearview camera displayed a blue or distorted screen. The contact stated that an un-named dealer was notified of the failure and informed the contact to not take the vehicle in to be diagnosed since the VIN was not included in a recall. The contact was advised to call the NHTSA Hotline. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,000.

Recall on high pressure fuel pump is causing truck to keep struggling during driving , and sudden stop at street few times

Electric Power Steering failure with no cause. Power steering failed while driving on the highway.

I bought this vehicle around 2 years ago from a local dealer. A week or so after purchase, I heard a small rattling sound at start up and a continuous ticking sound whle running. My sales rep said "that is normal, mine does it too and its nothing to worry about." 5 days ago, the sound at start was way louder than after purchase and lasted a bit longer. My extensive research, including talking to a Dodge service tech, it is broken bolts in the manifold due to excessive heat and warping of the manifold. Apparently this issue has been going on for years and has affected many Dodge/Ram owners. My vehicle is 3 months past its 5 year warranty and now I am left holding the bag to repair something that should be covered under a recall. This "ticking" and "rattling" sound is actually an exhaust leak and is potentially deathly dangerous to anyone occupying a vehicle (while its running) with this issue. Current possible cost for replacement of parts would be around $750 per side. Plus, with the install of all new parts, this even would occur again, at some point, resulting in getting it repaired again, and again, and again. I think, as do many others, that the Mopar company shouldbe liable for these repairs with a permanent fix so it doesnt continue happening.

The top third of the U Connect 8.4 screen is delaminating causing distracting information to appear on screen. Keeps asking if I want to adjust the clock. Also makes random radio station changes and picks random GPS points while driving.

The infotainment system randomly starts changing stations rapidly. After resetting the system by disconnecting the battery, it now has the "would you like to change your clock settings" dialogue box pop up and no matter what you do, it pops right back up and you cannot control anything. I believe this is dangerous as it is distracting, and more importantly, there are many systems in this vehicle controlled by the touch screen. The HVAC control buttons are limited and when the touch screen is acting up, you only have limited choices which can be distracting in cool and damp weather when you need to keep you windows clear.

The contact owns a 2018 Ram 1500. The contact stated while his vehicle was being jump started, several attempts were needed to start the vehicle. The contact stated that he noticed that the back-up camera, the radio, and cell phone connections were not functional. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 49,000.

The 8inch screen is delaminating as a result the backup camera is not operating correctly. This is a safety issue. When the vehicle is turned on there are continuous phantom icons pressed. 911 has been called numerous times due to this problem. I do see this as being a widespread issue as the delaminating issue is common on 2018 models.

I was hit on the drivers the pillar immediately hit my head shoulder arm and ribs hard and side curtain airbags never deployed and the other vehicle all theirs deployed

VEHICLE HAS 47000 MILES DASHBOARD WARNING LIGHTS FOR ANTI LOCK BRAKING SYSTEM, TRACTION CONTROL, AND PRIMARY BRAKE WARNING LIGHT ARE ALL ILLUMINATED. ABS NOT FUNCTIONING NOR IS TRACTION CONTROL. RESEARCH INDICATES THEY SHARE THE SAME CIRCUT. RESEARCH ALSO SHOWS NHTSA HAS OPEN INVESTIGATION INTO RAM 2500 & 3500 PICKUPS WITH THE SAME ISSUE. FURTHER INVESTIGATION SHOWS CLAIMS THAT DEALERSHIPS ARE REPLACING THE FAILED PARTS WITH IDENTICAL, UNIMPROOVED PARTS THAT ARE ALSO FAILING. THIS IS A MAJOR SAFETY ISSUE AND ALSO A MAJOR EXPENSE. VEHICLE IS AVAILABLE FOR INSPECTION. SYSTEM FAILED IN A CONGESTED TRAFFIC SITUATION THAT NEARLY RESULTED IN REAREND COLLISION. THE VEHICLE HAS NOT YET BEEN LOOKED AT BY THE DEALER OR ANYONE ELSE. WARNING LIGHTS THAT ARE ON MOST LIKELY CAME ON DURING THE FIRST "HARD STOP" AS RESULT OF BRAKING ACTIONS OF VEHICLES IN FRONT.

When fueling the pump handle gets stuck in the tank and also cuts the pump handle off several times during the fueling process. This problem has not been checked out. The exhaust manifolds are tapping. This will not pass our state inspection. This was found after my state inspection by an independent service center. No warning lights, but can smell a bit of exhaust fumes when starting. The uconnect system is delaminating causing the system to malfunction. While driving the screen changes, changes radio stations, volume, makes phone calls including 911, turns heated seats and heated steering on, it adjusts the temperature from hot to cold, cold to hot and the degree setting. You can not shut the uconnect system off once it starts. Spoke to the Ram dealership and they said this is a common problem and very pricey to fix. Saftey issue being 1. dialing 911 while driving. 2. sudden volume adjustments causing distractions,

There is a common well known problem with the Ram trucks that have the Hemi Engine. The passenger side cast iron exhaust manifold will warp and break the steel bolts off the aluminum head. This creates a hazardous exhaust leak where fumes are entering the cab. Also in states that require a state safety inspection it will fail because of the leak. It is a manufacturer safety defect and should be repaired by the manufacturer and not have the customer foot the bill for a bad design.

While driving the steering will lock up and not move at all at random times. I decided not to drive it anymore because I have a young daughter and was stuck at a left turning light for almost 20 minutes unable to move because my wheel wouldnt turn. Luckily it was at night and there was little traffic. I was told it is the rack and pinion that needs replaced. Its been a Recall for many RAM pickups from 2002-2020 but my vin # doesnt show any Recall but thats a Big coincidence to me.

The contact owns a 2018 Ram 1500. The contact stated that the vehicle failed to start. The system failed to go through regeneration. The contact stated that the EGR cooler and radiator were leaking. The check engine warning light was illuminated. Additionally, the service electronic control message was displayed. The vehicle was taken to the local dealer where it was diagnosed that there was a crack in the EGR cooler, and that the cooler was leaking. The contact stated that the exhaust was stuck and clogged. Additionally, the fuel filter was clogged. The turbo boost sensor also had malfunctioned. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling). The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 115,000.

The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The problem is with the whole DEF System in the truck. for the last 6 months I can't go a week or less without getting some kind of code. Every time it effects the electronic throttle control and the truck goes into limp mode, I can be going 70 mph and it drops down to 30-40 mph no matter where I am at. I have almost been rear ended several times. I fix that code and a week later another code pops up and we do it all over again. I think I may have gone 2 weeks without a problem in the last 6 months. This time it is the DPF and DEF system, and here we go back into limp mode. I have had it to the dealer last week for issues which they couldn't figure out but thought that reprogramming would fix. So I leave to go out of state to work and here we go again less than 100 miles from home. Exhaust filter is full with no regen for over 400 miles. Now I'm stuck out of state with this problem. I think this really needs to be addressed because after all of my research this seems to be a normal problem.

Tailgate on truck will randomly open, including while driving. This can cause debris in the bed to become unsecure and fall out of the back. I have had this happen several times in the past. Most recently it fell while I had my trailer on cause damage to the tailgate which will now need replacing.

Exhaust manifold leak

The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The touchscreen for the UConnect and all on board systems (ac/heat, audio controls, back up camera, clock, phone and device interface, etc.) is delaminating. This began at about 53,000 miles and has worsened (currently at about 56,000) to the point that it creates phantom button pushes. This presents a safety hazard as it can change radio and volume settings, cause repetitive, unpredictable menus to populate(clock settings), make unintended phone calls, and change other settings that present a distraction to the driver. Once the problem begins, it cannot be stopped without powering the vehicle off and the monitor cannot be powered off as the phantom commands rewake the screen. This is a well known, well documented problem that is due to a design and manufacture defect that is expensive to replace. Please issue a recall!

The active grill shutters and related wiring components are defective. The check engine light came on around 52000 and issued a code for U11E9- “replace active grill shutter.” I replaced it with a brand new part and the CEL remains on. Further investigation into similar instances in online forums suggest problems with the design of the wiring harness and pigtail that connects to the PCM. Many other consumers have reported this problem and were unable to resolve using the associated code, requiring further, expensive electrical repairs.

Ram 1500 interiors are damaged and destroyed when water intrudes into the cabs, a problem Fiat Chrysler allegedly knows about. The water leaks allegedly cause electronics to short-circuit which damages the rear airbags and propellant. And the water leaks cause mold and mildew which sickens occupants and makes the Ram 1500 trucks health hazards. In addition to the rear airbags, the Ram 1500 water leaks can allegedly cause problems with the "push-to-start ignition system, locks, windows, headlights, taillights, interior lights, windshield wipers, climate control, infotainment system and navigation, and back up camera." Ram 1500 drivers should allegedly expect failures of the headlights and tail lights, issues with starting the trucks, turn signal and brake light failures, faulty backup cameras and infotainment system problems. The Ram 1500 water leak lawsuit further claims drivers can lose the windshield wipers and the ability to lock or unlock the trucks. Fiat Chrysler has allegedly known about the Ram 1500 water leak problem since 2016 but actively concealed the alleged defects. TSBs - TSB S2023000024, TSB 23-016-21 titled, “Water Leaks At Sliding Backlite.

2018 Ram 1500 8.5 inch U-Connect center screen that shows the back-up camera video is delaminating. This causes the back-up camera to become non-functional when the delamination progresses to the point of rendering the screen unusable.

I received a bubble in my Uconnect infotainment system. After researching this appears to be a major problem. I was advised by my service dealership, Lithia Ram in Santa Rosa, that the bubble will spread across the screen and eventually uncontrollably turn the radio up and down as well as the heater and A/C. This is completely unsafe as it will distract the driver constantly and make matters unsafe to drive. This appears to be a major flaw with these infotainment systems.

The contact owns a 2018 Ram 1500. The contact stated that the U-Connect Command Center, touchscreen navigation, and settings were inoperable. The contact stated that the stereo face plate was delaminated. The contact stated that the screen experienced random phantom touches. The stereo was randomly tuning up loudly and failed to turn off. The vehicle was undrivable. The driver had to restart the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer and diagnosed and determined that the screen needed to be replaced. The vehicle was not repaired but informed the contact about disconnecting a fuse. The manufacturer was contacted and provided the contact with a case number, but no additional assistance was provided. The approximate failure mileage was 56,000. The VIN was not available.

2018 DODGE RAM 1500. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM SAFETY RECALL.

The touch screen goes on and off all by itself changing the stations on its own to changing the heat in the car.

When the emergency brake is set or engage and the dis engage the brake warning light stay on. when a full stop is the it chime and stay solid red at the dash board. this a defective manufacturer issue. +/-80,000 miles.

This vehicle experienced a Diesel EGR Cooler failure, for which there is an open recall by FCA under VB1/NHTSA 19V-757. Repairs were completed at the shop where it had been taken for diagnostics, and subsequently I submitted a reimbursement request to FCA following all guidelines and submitting all documents requested. However, FCA is refusing to honor the recall reimbursement request. They state their reasons below: 1) Vehicle is out of warranty. (Warranty status should have no bearing on a recall repair) 2) Parts replaced are not covered under the recall. (Parts replaced were specifically covered under recall VB1) 3) Repairs were not completed at a dealership. (The reimbursement process was created specifically for repairs completed at other repair centers) The above reasons stated by FCA are not valid, but FCA continues to deny reimbursement. FCA should honor their recall repair commitment and process. This incident leads me to believe FCA is actively engaged in falsely denying reimbursements to customers and their compliance with NHTSA recall oversight should be investigated.

I was traveling 48 miles per hour when another vehicle pulled in front of me. I was able to apply the brakes and collision was at 18 miles per hour. The police estimate other vehicle traveling 16 miles per hour. Air bags deployed in other vehicle not in my truck causing passenger to sustain head injury both myself and wife sustained injuries to upper torsos

California has a rubber boot on their gas pumps to capture gas emissions - this forces a full insertion of the nozzle or the gas pump into the Dodge ram fuel filler neck when pumping gas the gas nozzle became lodged into the filler neck - I was unable to remove the gas pump from the filler neck - had to use screw driver to remove which resulted in the plastic housing of the filler neck to break This is dangerous and now could allow gas overflow from the broken housing -

The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I'm trying to have my daytime running lights enabled for my vehicle, which is a simple request that is done by sending a code to my vehicle. This is a safety feature that can be quickly enabled and I'm having trouble finding a dealership that will enable this, guarantee the work, and get me safely back on the road without charging me $500 for a few minutes of work.

Electric Power Steering (EPS) failure. If this had happened while driving there would have been no way to control truck. The dash read "Power Steering Unavailable Service Required". Dealer tested truck and said EPS unit would need replaced at a cost of $2,345 for just the part and would be at least 45 before they could get the part. This truck only has 55k miles on it.

The 8.4" UConnect Screen has a bubble along the whole top of the screen due to delamination. This causes the stations to randomly jump from station to station and if you make a phone call with the connected phone, after you hang up, it will start calling random people. You can disconnect the battery and leave it disconnected for a few minutes, but it starts back within a day. Upon Google search, there are multiple issues with this same problem with this screen along all lines of Dodge and Chrysler products.

Cruise control fails to engage/Disengage

The radio/camera screen is delaminating causing a bubble on the top of the screen. The bubble is causing the touch screen to randomly activate to different systems without being touched. If the rear view camara is activated when backing up it turns off and on causing a dangerous situation. The screen also constantly switches to different systems while operating the vehicle causing a major distraction.

I took my truck to the dealer Early 2022 for the recall. they couldn't help due to the shortage on the parts. I kept going every month because my truck was stalling. they kept telling me to leave them my email address and they will contact me when they get the parts for the recall. on August 30. I was driving on the freeway. I lost power. my truck couldn't go over 30 then declined to 25 then to 20mph. My truck start heating up really fast. I pulled a side and tow it to the dealer. Dealer stated that my crankshaft was cracked. I truly believe it cracked due to the recall. My high Presure fuel pump was defective and it cause my truck to overheat and crack the engine. I need Help. I ordered another engine which cost me $13,000.00 without the Instulation, now I have to wait till the dealer get an engine and they will charge me the instulation on top it which it will probably end up costing me near to $20,000 This happen all because of Dodge defective part from the recall

I was in an accident, I hit a bale of hay doing 65 mph that a local farmer lost off the back of his feed truck. My air bags DID NOT deploy. I never had any warning lights on my dash warning me to service air bags. Thankfully I wasn’t severely injured and walked away with no more then a sore and bruised body and shaken up nerves.

Hello. We have a RAM 1500 serial # 1C6RR7MT1JS204636 , the UConnect radio screen is doing some delamination about 1/3 of the screen from top. At 1st no big deal but since about 2 weeks it changes radio station by itself and for the past 3 days it keeps calling people non stop , I almost rear ended someone today trying to stop the calls . I know my truck is not under warranty anymore but I feel there's a big safety issue for me and my wife right now. This radio is a tool for us ( GPS is the most important feature on it ) . We got very scared my wife and I today. Don't know if I'm the only one having this problem but we'll really appreciate if FCA can take care of us.

The dash command center for the vehicle failed and has become delaminated and cannot be programmed for any functions such as hands free, defrosting, heating, clock, navigation, voice command or any other related necessary safety features. The windshield sweats and frosts over on the inside at temperatures below freezing with no way to defrost without command controls. The vehicle was taken to the dealership and the problem documented but nothing was offered other than replace command center at owners expense. There were no warnings of anything going wrong.

Have read other complaints of similar problems. The problem started with our 2018 Dodge Ram 1500 several weeks ago with the navigation system changing screens to points of interest, then yesterday everything messed up. Upon starting the truck the touch screen seems to work fine for about five minutes, then it starts jumping around from one screen to another. It randomly tries to route a destination, the radio changes stations, tries to call phone numbers, and the climate controls jump all over the place. No heat, no air, and most alarming is that the defroster does not work. The problem persists while sitting still and driving. There may be other problems, but the touch screen does not respond. All this is very distracting and dangerous.

The engine seized, lost power and braking control while traveling on the freeway at approximately 70 mph during morning rush hour traffic. I had to merge into the ditch and ride it to a stop to avoid collisions on a busy freeway. Immediately called a tow truck to tow the vehicle to the dodge dealership closest to me to assess the problem. During the assessment the mechanic noted a seized motor due to the timing chain skiping and adjusting when the valve opens and closes, thus sending a valve through a piston and destoying the engine. Dodge has known about this issue with the 3.0 ecodiesel and all that they suggest is to sell it and buy a different truck. There are plenty of testimonials found if searched for, some that did not have as safe of an ending as i. The only warning light that was displayed was the 'check engine' light for the recall of the high pressure fuel pump. Thus truck has been scheduled for moths to have the recall replaced. The part is not available, I was ensured it was safe to drive until the part was available. I even called crystler ram to request the part, and they stated this part is not available at the time.

Exhaust Manifold Leak. Clicking noise when engine is started.

When I start and operate the vehicle, the radio display prompts me with a question, "Do you want to adjust the clock? YES NO". Then it disappears. Then it reappears. I cannot select an option, and I cannot reset the radio to solve the problem (instructions from RAM). It is a serious driving distraction - It happens whether the vehicle is parked or moving. When I press the button to turn off the display to escape the distraction nothing happens. When I research this issue online I see how common the problem is. RAM directs owners to replace the entire radio at a cost of thousands of dollars but the radios are back-ordered due to the number of radios affected.

The (touch screen display) keeps asking me to change the clock settings while driving causing me to lose my navigation screen and I need to constantly (reach over to push the no button over and over). Dodge is aware of this problem. This is a safety issue since I rely on the navigation system, and it keeps interrupting me while driving. If I ignore the message, I have nothing else available to control many functions of the screen and navigation system.

The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact then stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. Additionally, the contact stated that on multiple occasions while attempting to start the vehicle, the engine failed to turn over. The contact stated that a message appeared indicating an electronic fuel pressure failure. The vehicle was towed to the dealer where it was diagnosed that the EGR cooler, EGR valve, and exhaust manifold needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and offered to cover half of the cost, but the contact declined. The failure mileage was approximately 77,000.

The UConnect is malfunctioning, and my vehicle is available for inspect upon request. However I have many videos of the issue. It is exhibiting a “phantom touch” where it will click on buttons and change settings. My life was in danger when it would turn my windshield defrost on and off/change the temperature causing the windshield to fog up. It completely binds me while driving and I have to attempt to pull over and manually wipe the windshield. It is also constantly pressing the SOS button and calling 911, and I have to explain to the dispatcher that it is not an emergency/my truck is calling them (it’s a federal crime to call 911 repeatedly without an emergency). It has been confirmed by public forums and by another known customer. I am having it confirmed by the dealership today. The item has been inspected by those in the vehicle and getting inspected by the dealer. There is no lights or error code associated with the issue.

U-Connect, navigation, back up camera, screen, ac/heat controls, phone, radio, wipers, seat vents/heat all effected....navigation will not stop navigating when canceling route, back up camera stayed on over 3 hrs while I was driving which lit up everything behind me, phone when connected calls random numbers when I'm not even trying to make calls, radio jumps from station to station with out being touched. Wipers periodically come on by themselves when not raining and not turned to come on, a constant cluck when radio is jumping from station to station. Seat controls just decide when the want to heat/cool seats on their own. This should be a safety recall as trying to keep the phone from dialing 911 and other numbers you must take your eyes off the road, the back up camera remaining on consistently is dangerous as well. Dealer says about 1500 to change it out.. Recall this system please!!

The contact owned a 2018 Ram 1500. The contact stated that while driving at approximately 55 MPH, the vehicle crashed head-on with a Ford Focus. There were no warning lights illuminated. The driver sustained injuries to his lower back, neck, and head, and medical attention was provided. The passenger seat occupant sustained injuries to her chest, lower back, and head. The air bags did not deploy. A police report was filed. There was no reported fire. The vehicle was towed to a towing lot and then to a body shop. The contact called the local dealer but the vehicle was not diagnosed or repaired. The vehicle was deemed a total loss. The manufacturer was contacted and sent an investigator to evaluate the vehicle and reported that while driving at 55 mph there was not enough G-force for air bag deployment. The failure mileage was approximately 59,000.