2018 Ram 1500 complaints

I bought my ram 1500 in January 2019 brand new from the Sahara Dodge in Las Vegas. I have been up to date on my services and have brought the vehicle in to a Dodge dealership if i ever had an issue. It currently has approx 78k miles on it. ON [XXX] I was driving on the freeway going approximate 65MPH and my truck started shaking really bad. While it was shaking I started to see oil spraying from my engine. As I was trying to slow down my truck just shut off in a travel lane and NHP troopers had to push me out of oncoming traffic… thankfully no one was Injured. I had the vehicle towed to desert 215 superstore dealership located at 8030 Rafael Rivera Way, Las Vegas, NV 89113. The service advisor did not call for several days, so I contacted the manager Derek Davis. Derek advised me that my crankshaft had snapped in half, causing a piston rod to snap, which poked a hole through my engine. I need an entire new engine. I do have a recall on my vehicle 66A (reference the crankshaft sensor) which i tried to get repaired but I was told to wait by the prestidge Dodge dealership in Las Vegas because i had two recalls on my vehicle and they had to order the parts. This power train failure is directly related to the recall I had with the crankshaft sensor. With several weeks of me calling for updates, the service advisor asked me to provide service records to provide to “corporate” to see if they will cover the repairs. On 7/23/24, service advisor James Cruz called and told me that they

The contact owns a 2018 Ram 1500. The contact stated while driving at undisclosed speeds, there was an abnormal ticking sound coming from the vehicle. The contact stated that while the vehicle was inside the garage, the contact noticed an abnormal exhaust odor. After inspecting the vehicle, the contact became aware that the exhaust manifold bolts were fractured. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the manifold and bolts needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 98,000.

The contact owns a 2018 Ram 1500. The contact stated that while driving at various speeds and turning the steering wheel to the left or the right, the power steering functionality was inoperable. The contact needed to use both hands to turn the steering wheel. The steering wheel would continuously turn in the opposite direction. The steering wheel was extremely difficult to turn. The service power steering message was displayed. The contact viewed a video regarding the lower steering shaft u joint. The contact used a tester and checked the fuses. The contact called the local dealer and was informed that a diagnostic test was needed and that the repair would be an out-of-pocket expense. Additionally, the contact was informed that the vehicle was out of warranty and there was no recall associated with the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The approximate failure mileage was 99,899.

While driving down the highway I lost my power stearing. The power stearing keep going in and out from 10 mph to 50 all speeds.

On 07/11/2024 while driving my 2018 RAM Ecodiesel at highway speeds, a warning light came on that said "Service Power Steering" and my electronic power steering (EPS) completely stopped working. This caused an extremely unsafe situation as I was traveling at roughly 65mph in moderate traffic and had to perform an evasive maneuver to keep from colliding with the vehicle next to me and pull my vehicle to the side of the road. I have an appointment with a local RAM dealer today 07/15/2024. Vehicle available for inspection upon request.

The contact owns a 2018 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Ram 1500. The contact stated while driving at various speeds, the vehicle made an abnormal sound. The vehicle was taken to the local dealer, where it was diagnosed that the exhaust manifolds were leaking due to fractured exhaust bolts. The dealer replaced the two exhaust manifold gaskets and bolts. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 99,000.

Sudden and complete loss of the electric power steering system. As I was entering a corner the steering wheel felt like it was almost locked, Incredibly hard to steer and barely managed to stay on the road. Had I been going any faster I could have been seriously injured or crashed into other drivers. Unable to fix vehicle as well, the steering rack is unservicable and on national backorder.

Uconnect screen is delaminating and causing phone calls and radio channel spontaneous changing as well as affecting maps while driving.

The contact owns a 2018 Ram 1500. The contact stated that while in reverse(R), he observed a loud noise emanating from the engine compartment. Additionally, the steering wheel failed to move as needed. The vehicle was towed to a dealer where it was diagnosed and determined that that the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 23,000.

The contact owns a 2018 Ram 1500. The contact stated that when the fuel pump was on the high setting, fuel was spilling. While on the lower setting, an abnormal clicking sound was detected. There were no warning lights illuminated. The contact called the local dealer, who informed him about a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 59,000.

I have been having issues with my EGR, Dealership states there is a leak and ordered parts for repair that will cost me $2000 in repairs when parts come in. The engine light comes on almost every month and I loose power until I take it back into the dealership and they clear the code and state that they are still waiting on the parts to repair, Ordered parts should be delivered in October 2024. I have checked and this has been a recalled part previously and apparently repaired before I purchased the truck. My concern is with the loss of power when the engine light comes on and has been diagnosed that this is due to the EGR leak that it could cause an accident.

The contact owns a 2018 Ram 1500. The contact stated that on several occasions while the vehicle was turned on and while driving at various speeds, the infotainment screen randomly moved to another screen inadvertently without being touched. The vehicle was taken to a dealer where it was diagnosed that the radio needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 56,800.

Been trying since Feb 2024 to get my truck fixed but I call dealer and they take my name and never call bacl

The contact owns a 2018 Ram 1500. The contact stated that while reversing, the back-up camera intermittently malfunctioned and displayed a black screen, causing a visibility hazard to the driver. The cause of the failure was not yet determined. The local dealer and manufacturer were notified but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V398000 (Back Over Prevention). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 40,000.

NA

My EGR has failed. There was a recall for the exact part in 2020 and a new EGR was installed in April of 2020 required by the recall. My new EGR now has a fatigue crack in it and the new part needs to be replaced. When I inquired about a replacement, I was told that a replacement would have to be covered by me and not the dealership or Stallantis. I respectfully disagree. Why replace a part under suspicion of failure and potential hazard and still have the same problem with the new part. I would argue that the problem remains and it needs to be corrected.

The uconnect/multimedia system sporadically and unpredictably goes haywire while driving; changing vehicle settings, making noises, and rapidly switching screens or even dialing 911! This is distraction and a nuisance while driving which takes a drivers attention from where it should be. Please investigate as I've heard it is a widespread problem with the 4C NAV system.

I bought a 2018 Ram 1500 and every time I would go to the gas pump It Gets air bound and doesn't fill up it takes 20 minutes to fill up my tank they put a new gas tank a new neck and everything else and it still does it

I choose "other" because you don't have their uconnect system listed as an option. I few years ago the radio began channel channels randomly every once in a while. This would usually stop once the vehicle was shut off and then restarted. It was so infrequent that it wasn't that big a deal. Then it started happening more frequently and I went online to the Ram forums and found that tons of people were reporting the same issue. I found out from these forums that the touch screen was delaminating. Sure enough, I could see that on my screen at the top. I had seen it before but I just thought it was a cosmetic flaw and I didn't connect it to the random radio changing. That delamination is now half way down my screen. If it was just the radio changing channels I wouldn't be contacting you. However, during the past 2 weeks the uconnect system is randomly showing my back up camera, turning my heated seats on, and randomly calling people listed in my phone contacts. More troubling is that it has called 911 on five different occasions. I have been able to cancel 2 of them, but the other 3 would not cancel even when I hit the cancel button on the screen. This is the safety issue.....my attention is being taken away from driving and trying to stop 911 calls from being randomly made. I have found no option to disable the uconnect system so I have to deal with this every time I am driving now. The vehicle has less than 50,000 miles on it. If this was a unique situation I would accept that

I bought this Dodge truck in 2018 from a certified Dodge Dealership in California. On March [XXX] this year around [XXX] I was driving on the freeway when experienced an engine stall, had to move the vehicle to the shoulder and almost got hit by a semi-truck. Got the car towed to the nearest Dodge dealership where the car was later inspected by a certified service advisor. He stated that the reason for the engine stall was a rod bearing failure. After looking it up on NHTSA's website, I found out that there were 2 open safety recall for this truck which Dodge has failed to notify me about and get it fixed. One of the open safety recall is: 664- LOSS OF CRANKSHAFT POS. Although a failure in the crankshaft position can usually not directly cause damage to the rod bearing, If there is a failure in the crankshaft position sensor, this can lead to synchronization problems in the engine and If these conditions are severe enough and persist for an extended period, they can eventually lead to engine damage, including damage to the rod bearings. I've contacted Dodge directly and they refused to provide any assistance for this matter and closed the case alleging that the truck is past its warranty and there is nothing they can do about it. The cost of repair is over $33k which I absolutely cannot afford to pay. Insurance company won't cover it either because it was a 'mechanical breakdown'. Upon talking to the California Department of Consumer Affairs, they advised me to contact the NH

Abs and traction control lights on and stop working

Magnetic tone wheel. Driving on the interstate and the truck stalled and would not restart. Had to get it towed.

Occasionally after driving 15-30 minutes my dash gives me a quick "auto park brake disengaged" notification and my speedometer goes to 0 while I'm driving, then everything goes back to normal. (Event happens approximately every 3rd to 5th time I drive the vehicle) An additional event has occurred after driving a while my entire dash and screen will blackout as well. I've researched the internet and found that numerous people have the same issue or similar. I've gone to Dealerships and get no help whatsoever, they act like I'm wasting there time and basically ignore me, they said since I can't make the issue happen they can't look at it. I've read the same responses across the internet by other 2018 Ram 1500 owners, it's obvious we don't have a voice to this safety concern. Please look into this matter before someone gets hurt. I've owned the truck for approximately 2 months, I bought it from a dealership, the truck is in excellent condition with no major repairs. Definitely an electrical/computer issue.

In June of 2023, I was driving home and the vehicle became unresponsive, but still powered on. I was able to steer it partially to the side of the road. The gas pedal was unresponsive, all electrical was unresponsive and it also would not turn off. I called my husband, when he arrived about 20 minutes later we were finally able to turn off the truck, but electrical was still unresponsive so the windows would not roll up. I had just gotten off the freeway, about a mile, and was lucky to be in a residential area or I would have been unable to drive on the freeway. This is a major safely issue and I also had my 9 year old daughter in the truck with me. No warning messages or any symptoms prior to the problem/failure. We called and had it towed to our local trusted mechanic, Gray's Tire and Auto. It took about a month for Gray's to figure out the problem. They were also in conversations with the local RAM Dealer who did not know how to fix the problem. It ended up being recall [XXX] that was the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

U connect screen delaminating, and screen has gone blank.

The vehicle turns on and off by itself and the radio and ac also started to turn on and switched between hi and low and the radio stations kept switching stations the power lock window buttons in times worked other times it would be stuck and didn't work. The key fob was switched to a new key fob however the problem persist the vehicle came to a sudden stop and shut off in the middle of the highway while driving causing all the electrical system in the vehicle to activate the alarm going off the anti lock brake on and the vehicle lights and vehicle turning on and off. I am concern with my safety and the public safety as this vehicle shut off while I was driving this could have cause a major accident if I were driving at regular high speed in the highway this could have caused total lost of control of the vehicle I had to get it towed to the dealer for service. The dealer fails to conduct a proper electrical diagnosis on the vehicle stating the issue is the key fob which was switch for a new one however this happen same day the key fob was switched which means the key fob was not the issue there is a major electrical issue that needs investigation this vehicle should be off the road or salvage no warning lights prior or after the incident the date it started which was on March 13,2024 the car was brought to service and released on April 3, 2024 and after changing key fob the problem continues and on April 4th the vehicle shut off while driving without warning. The dealer who s

My radio screen started delaminating.My radio keeps switching by itself without touching screen.

The contact owns a 2018 Ram 1500. The contact stated that the vehicle was taken to a dealer to be repaired under an unknown NHTSA Campaign Number. The contact stated that the vehicle was involved in a collision with the previous owner and was deemed salvaged. A dealer was contacted. The vehicle was not diagnosed or repaired. It was unknown if the manufacturer was contacted. The failure mileage was 60,000. No further information was available.

The rack and pinion steering system has to be replaced on this 2018 Dodge Ram 1500 truck for the second time with less than 80,000 miles on the truck. The steering is very loose and it is hard to keep the truck from weaving while traveling down the highway which makes it very unsafe to drive at high speeds. There are numerous complaints about this issue on these trucks, and there is a recall on other heavy duty Dodge trucks but not this model but there should be a recall. This part will cost over $3,000 to replace, that's over $6,000 dollars for this truck in less that 80,000 miles and 6 years old. This is totally unacceptable for a truck this costly. Dodge Must do something to resolve this issue once and for all. Thank you for your attention to this potentially deadly issue, it will be just a matter of time before numerous accidents will happen because it is unaffordable to fix this problem every 3 years. The part is warrantied for only 2 years but the failure starts happening after that time frame and continues to get worse. My family members wont even drive this truck because of it being so unstable on the road. Please seriously consider this matter as a priority as there are so many of these trucks on the road. Something has to be done very soon. Thank you.

Why? since 2022 have I been getting Safety recall notices concerning the HPFP (high pressure fuel pump) on my Ram truck and the dealer says there are no parts available to do the repairs. I have been to 3 dealers since 2022 and all three say the same thing, FCA/Stellantis/Dodge doesn't have the parts. The most recent recall came on [XXX]. Recall notice [XXX] I called Douglas Jeep Dodge Ram in Venice, Florida and was told they can't help me. As of now the Truck has no issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I have been getting regular mailings from Fiat Chrysler warning about the safety danger regarding the High pressure fuel pump for almost 2 years now. When I contact the dealer I am assured they will fix it when the fuel pump "grenades", but as long as the truck is running I shouldn't expect anything to be done. I have no fewer than three notices for the fuel pump and at least two for the "loss of crankshaft position" with no indications that anything will be done soon. Doing the math it looks like I can expect to be driving a safety hazard around for at least another 3-4 years and trying to sell it, like this, is unlikely. It may be a voluntary recall but it is a reflection of involuntary repairs and the fact I continue to get notices from Fiat Chrysler about how important this is shows that they are only going through the motions of safety and customer service.

The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

See attached complaint letter

Recall was issued on June 9, 2022. As of today, 3/18/2024, this recall has not been fixed. Dealer claims: "Waiting for parts". Recall letter states: "Fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle to crash without prior warning". Great! Good to know! And they can't fix it! What can you do to help me and many others with this issue? Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I bought my vehicle 10 months ago the Ram 1500 rebel 2018 without knowing its suspensions issues when the cold weather started my air suspension issues started I wen to the dealer they couldn’t do anything about the price to fix is to much to pay at once out pocket for something much rams rebels go through in this case mine the worst part when I did the oil change and alignment the dealer stated that my suspension was to low to do an alignment I have to fix it first and then do the alignment and now if I don’t fix it I have to drive my car unsafely trough the road when honestly I think is something the manufacturer should fix or give me a discount for it’s manufacturer defect that all rams rebel go trough my front suspension is very low and that’s stoping me to get my alignment i never mistreated my car or even press the air suspension button to lower it it just happened when the cold weather started I think is something the manufacture could help me with or at least give me a discount or recall on the vehicle thank you.

The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The check engine, throttle control, and other unknown warning lights were illuminated. The vehicle was able to be restarted but went into Limp Mode. The vehicle was taken to the dealer, and the contact was informed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The failure mileage was approximately 120,000. Parts distribution disconnect.

While driving I heard a noise from the engine there were no warning lights on then I heard a bang and a warning light for the electronic service of the throttle light came on the truck I was driving was on the highway and the truck slowed right down I was barely able to get it off the next exit and was told by the dearlship a rod blew through my engine Block

The contact owns a 2018 Ram 1500. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact noticed a loud popping sound and the vehicle jerked. The vehicle was driven to the place of employment. At the end of the workday, while the contact was driving and approaching a stop sign, the brake pedal was depressed, and the contact heard two loud bangs. Additionally, the vehicle jerked abnormally. The vehicle was driven to the residence. The contact parked the vehicle, and the vehicle was turned off. However, the vehicle rolled backwards. The parking brake was engaged to prevent the vehicle from rolling backwards. The vehicle was towed to an independent mechanic where it was diagnosed with rear differential failure and the front axle and full rear differential needed to be replaced. The vehicle was not repaired. The contact was informed of an unknown NHTSA recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,605.

This is a big problem for a lot of vehicles. These trucks don’t fuel well causing fuel to spill out of filler neck on ground or in my case all over me.

Truck has zero warning lights, zero visible issues, nothing is "wrong" with the truck. However, the truck runs horribly. It is terrifying to drive. Anything over 35mph is scary. It drives like the back wheels are about to come out from under it. The truck violently shakes. Sometimes it accelerates, sometimes not, randomly downshift, random upshifts, random power loss, randomly the breaks stop working. The radio has became such a problem that not only can I not use the radio, i cant use the navigation, back up camera, the apps, climate control, settings, nothing in the control unit. Cant even update it because it wont stay on one screen long enough, nothing. The unit bounces around from one tab to another. Its confusing the trucks computer system and has reset itself while on a lift getting serviced. The transmission is running hot, the cooling fans don't know if they should be on or off because the radio unit changes all the controls so quickly. The volts on the dash are always at or about 3/4 of the way up and continuously bounce because of the system always changing. I have 52 transmission codes because the system is so confused but no one will touch it because its an 8 speed and not serviceable. And all the components are working.... they just do not work together. There has been several recalls for this make and model but all for the diesel, I believe it goes further then just that.

I filed previously. The truck just lost power, I was on highway fastin fast lane. Lost power had to cross 3 lanes of high speed traffic. Dangerous. The tone wheel broke. I had to get towed to repair shop 3/8/23, mileage 38171. No parts available till 4/21/23. No rental car? Stranded. NHTSA issued recall. I tried several times to get reimbursed for repairs $1,168.90. I just get the run around. It still needs software update. Then there is an outstanding recall X46, no repair options. Nothing available. I don’t trust Dodge.

I have an ongoing issue with my Ram pick up, granted it's not a safety issue but an known issue by Chrysler. My issue is with the radio delaminating. Again it's a known issue so well know that when I described the issue the tech behind the desk called out a diagnosis without even going into the vehicle. My truck was purchased used in Michigan but was originally purchased new in Canada so when I went to address the issue the US FCA Chrysler stated it's not their problem it needs to be addressed with FCA Canada. I contacted FCA Canada and was told it's not their responsibility I need to contact the US FCA Chrysler because I am not a Canadian resident. Again, I contacted US FCA Chrysler and was told they could not help me. This is a known issue, I don't care where the vehicle was first sold I just want my vehicle fixed. This issue has been proven to be in both markets, why will nobody take responsibility and do whats right for the customer.

Our ABS Traction control light as well as the emergency brake light are illuminated at all times. Along with the traction control. The message states to service braking system - service trailer braking system with an audible ongoing chime. Dealership won’t fix this stating dodge will not sell them the necessary part because it is a faulty part. This is a safety issue. We live in Wyoming where we get an incredible amount of snow. After researching this issue it has become apparent we are not in a minority - there seems to be dodge owners across the county experiencing this exact issue to no avail. No recalls for this very prevalent issue. I have filed a case with dodge cares and I have had no contact.

Exhaust manifold bolts are breaking, warping my manifold and creating exhaust leak. Its been confirmed by a service center.

Started experiencing a misfire shaking on my ram 1500, took it to the shop for a cylinder 5 misfire, the truck has 67,xxx miles, they're saying it was cylinder 5 lifter failure, apparently also camshaft. From what I've read online this is a reoccurring problem, why would someone want to pay 30k+ for a truck or car that won't last more than 70k miles... now the dealership says they don't know how much money its gonna cost and the camshaft is back ordered..

When trying to fill my tank with gas, the pump would automatically shut off. In order to fill my tank, I would have to pump the gas very slowly. This takes 15 minutes or more to fill my take. I checked to see if there were any recalls, however, there were 0 recalls. There were no warning lamps or other indicators associated with this problem.

The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacture won't bother to find fix for recall 22v-406 for 1 and 1/2 years