2018 Ram 1500 complaints

Subject: Ongoing Power Steering Malfunction – Safety Concern I am writing to report a recurring and now potentially permanent issue with the power steering system in my vehicle. The problem began approximately 2 to 2.5 years ago. Initially, it was intermittent — the power steering would occasionally fail at low speeds, then resume normal operation. During these incidents, the dashboard would display a warning message: “Service Power Steering.” Over time, the issue has become more frequent, and in some cases, the failure occurs immediately upon startup, before the vehicle has even been driven. I first brought the vehicle to a local repair shop, where I was advised that the power steering unit might need to be replaced. They also mentioned that the problem could be related to a known defect involving contaminated components. However, after checking the serial number, I confirmed that my vehicle is not included in the current recall for this make and model. Next, I took the vehicle to a Ram Chrysler dealership. They were unable to replicate the issue during their inspection and advised me to bring the vehicle back on a tow truck if the problem occurred again. Since then, the issue has returned multiple times. I was previously able to temporarily clear the fault by disconnecting and reconnecting the battery terminals, but that method is no longer effective. The failure now appears to be persistent and ongoing. This is a serious safety concern. A sudden loss of power steering — wh

Subject: Formal Complaint – 2018 Ram 1500 EcoDiesel Engine Failure at 11,900 Miles To Whom It May Concern at National Highway Traffic Safety Administration (NHTSA), I am filing a formal complaint regarding a major mechanical failure in my 2018 Ram 1500 EcoDiesel. Despite all scheduled maintenance being performed and documented, the engine failed at just 11,900 miles — a clear indication of a serious defect or flaw in manufacturing. Vehicle Information: - Year/Make/Model: 2018 Ram 1500 EcoDiesel - VIN: [XXX] - Dealer: Elk Grove Dodge - Mileage at Failure: 11,900 miles I have researched and documented similar cases involving this engine model, pointing to a larger, systemic issue that warrants investigation. This premature engine failure poses a significant safety risk, especially if it were to occur while driving at highway speeds or in traffic. I am requesting a formal safety defect investigation and consideration for recall. What I Am Requesting: - Investigation into systemic engine issues affecting 2018 Ram 1500 EcoDiesel vehicles - Manufacturer accountability for premature failures under warranty - Consumer assistance in repair, buyback, or replacement under applicable laws or enforcement programs I am providing this documentation in the interest of resolving this matter through the proper regulatory channels. I respectfully request follow-up contact regarding next steps or findings. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have a 2018 RAM 1500 that keeps flashing for the code for the ABS module. This malfunction has completely disabled the ABS system. My mechanic feels that this is a genuine safety hazard and the module needs to be replaced. RAM says the parts have been on back order for over a year. I'm on several different RAM/DOGE message boards and there are plenty of trucks that are having this issue and are told the same that the part is on back order for over a year. Please hold RAM/DODGE accountable for this obvious defect. Thank you for your time.

The contact owns a 2018 Ram 1500. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable. There was no warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was taken to an independent mechanic, where it was diagnosed that the power steering module had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 80,000.

Since purchasing my 2018 Dodge Ram brand new, I have experienced consistent issues while refueling. From day one, the fuel pump at gas stations would shut off multiple times during a fill-up, even when the tank was far from full. Initially, I believed this was an issue with individual gas stations or pumps. However, the problem has progressively worsened over time. At this point, the fuel pump shuts off more than 50 times during a single refueling attempt. It has become extremely difficult to fill the tank properly, and I have no reliable way of knowing when the tank is full. This issue frequently results in gasoline overflowing and spilling onto the ground, posing a serious safety hazard to myself and others, as well as an environmental concern. It also causes unnecessary fuel waste and stress during every refueling. After some research, I have learned that this issue may be related to the vapor canister or fuel system design, which has reportedly affected other Ram truck owners as well. I am filing this complaint to formally report the defect, urge investigation, and ensure Chrysler/Stellantis is held accountable for a resolution. This is a significant safety and environmental issue that should not be ignored.

The front fuel tank strap fell off and tank is now hanging. When looking at strap, I noticed the frame mount that holds strap was corroded/rusted and had snapped, causing strap to let go. This was a recall back in 2009-2012 on this same vehicle. This should be looked at ASAP and recalled. This is a safety issue. Thankfully I found this before tank dropped out while driving.

The uconnect 8.4 radio screen started delaminating. The delamination caused the screen to randomly turn things on/off, call random people including the emergency number, radio switching channels and changing volume, park assist warning buzzer to stop working, back-up camera ceased working and numerous other symptoms. Any, or all of these symptoms, will distract a driver to the point where an accident could occur. This has not only happened to me but thousands of other owners who own uconnect radios in their vehicles. The company, in my case FCA, has ignored this problem and has refused to repair or replace the radio. Clearly this is a faulty part that needs to be replaced before someone gets seriously injured or killed.

Steering Gear Rack - Steering control rapidly diminished over a short amount of time. Initially was okay but steering began to intermittently stick and wouldn’t self-center. Issue became nearly full-time within a month. Got to the point that it required a ‘tug’ to re-center. Took to a shop to additionally find that the boot clamps had broke themselves loose, causing the boots to separate and freely slide around. Driver seat airbag - service airbag system (?) warning on dash. Loose/bad connector in center console according to a mechanic leading to potential airbag deployment failure. Both of these issues are reportedly exceedingly common among RAMs, with steering gear racks extending as far back as 2013, and the airbag situation commonly effecting at least the ‘18 models. Additionally, Rear axle (passenger-side) - Shop discovered at the same time a seal had failed causing axle lubricant to spray onto hub causing extreme risk to breaking system due to the spray. Potentially lead to corrosion of caliper and caused advanced rusting resulting in wheel not spinning freely/easily. Driver side works as should. Warranty refused coverage of steering gear rack due to ‘improper installation’, as they claim, due to boots having separated from their respective mount points and loose clamps. Dates and mileage are rough estimates at time of on-set.

The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was unavailable. The contact stated while driving on the freeway and over a bridge at an undisclosed speed, the vehicle stalled. The contact stated that several dealers were contacted, and the contact was informed that the parts to repair the vehicle were no longer available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The backup camera periodically makfunctions. I have dealth with a dealer concerning this problem and was told this year model has not been recalled.

The infotainment screen on my ram 1500 is delaminating causing it to ghost press functions. This is resulting it starting and stopping music, phone calls, voice prompts, backup camera, mirror dimmer, etc. it has started doing this in the last month. It distracts the driver because the screen requires constant attention and can’t be turned off.

THE U CONNECT SCREEN KEEPS ASKING TO UPDATE THE CLOCK WHEN THE CLOCK IS ACCURATE, LOCKS OUT ALL OTHER FUNCTIONS UNTIL I HIT THE X, THEN ALL GOES AWAY, THEN THE MESSAGE RETURNS.

The contact owns a 2018 Ram 1500. The contact stated while driving at an undisclosed speed, the brake, traction control, and ABS warning lights illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the ABS module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 64,137. VIN tool confirms parts not available.

ABS control module is out with under 50k miles on it. Dealers in the area mention it's a common issue with this model and shared that the 2500 models have the same issue and had a recall issued.

Steering is going in and out, mechanic thinks it's our module that should be part of this major recall.

High pressure fuel pump failure while driving. This vehicle shows potential recall for this part but for some reason my vehicle is not listed in the system for this recall. I have a 2018 ecodiesel with the 3.0

My ABS and anti swerve systems have gone bad are not operational. There has been a class action lawsuit against the manufacturer for the 2500 & 3500. My local dealer in Melbourne Fl has said the module has been on back order for some time now! No clue if anything can be done but I don't feel safe driving in the rain, which it does most days here.

The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

While driving through a hard rain and some standing water (which was totally unavoidable)one afternoon, I began having Electric power steering problems. It stared off with grinding noises for a couple days and on the day i took it to be checked is when I loss all power steering with EPS warning light engaged. After searching for the part continuously, through manufacturers and auto parts dealers, I was told countless times that it was on national back order. So, weeks passed with no luck and finally found one from a used auto parts which cost me 1k plus labor. About 2 months later, almost same scenario all over again. Loss power steering while driving. Now im back in the same situation again but this time different mechanic has one on order for me but a new steering rack which is now costing me $3000 for parts labor programing and wheel alignment which is needed after replacing rack. Now the insurance adjuster is telling me that from his research this is a huge ongoing problem with RAM trucks. Since 2018 when I got my truck i haven't had any issues until now twice within two months with this EPS rack.Ram needs this fixed immediately. It is a major safety hazard, inconvenience, and a big financial burden that insurance won't cover

Recall Z46 for the High Pressure Fuel Rail. Truck has been down for a month and was told today my truck is still not fixed and they have no clue when the parts will be coming in for the to get my truck done.

Failure of ABS control module with loss of traction control. After researching this issue shortly after having the ABS control module fail on my vehicle I found numerous posts about a faulty ABS module and hydraulic control module ending in part AA. This appears to be a widespread issue with the Ram 1500 pickups warranting a recall.

The contact owns a 2018 Ram 1500. The contact stated that occasionally while driving at undisclosed speeds, the ABS and traction control warning lights illuminated. The vehicle was taken to a local dealer; however, the cause of the failure was unidentified. The vehicle was not repaired. In addition, the contact related the failure to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the VIN was not included, and the parts for the repair was not available. Another local dealer, Rainbow Chrysler Dodge Jeep (301 River Highland Blvd, Covington, LA 70433) was contacted about the repair; however, parts were not available. The manufacturer was made aware of the failure. The failure mileage was approximately 25,000.

The vehicle started rattling currently its not starting i almost crashed a car in front of me, the truck is in jordan am not in the usa and the dodge local dealership refused to do the recalls stating that there is no support for diesel rams they even refused to provide the parts or the software… If this truck is not supported world wide why did they allowed its exportation kindly help me with this

Unconnect / head unit malfuctions in a way that makes driving unsafe. Climate control is unusable, gps malfuctions, radio stations change, phone calls people, mutes/unmutes, hangs up. AC/Heat alternates and turns on and off on it's own. It's incredibly distracting.

Engine failed at 142,000 miles. No prior indications or warning lights. Cam roller failed on cylinder #7 intake causing rod to throw through head cover, and valve to drop into cylinder #7 piston which damaged piston and disable engine. I have been advised that this was caused by the Variable Displacement mode the engine goes into when not under load, for better fuel economy. I have also been advised that this issue is not uncommon for these 5.7 Hemi engines which are advertised to last 200,000 to 300,000 miles. I had to replace engine and loss of use for 4 weeks. Not happy with Chrysler/Ram/Stellantis. I feel mislead/cheated.

The contact owns a 2018 Ram 1500. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the crankshaft position sensor tone wheel. The contact was informed that the crankshaft position sensor tone wheel had delaminated. No warning lights were illuminated. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling); but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 160,000.

Had the High flow fuel pump Changed and less than 400 miles had a catastrophic failure. Had to pay for a tow was told nothing is under warranty, even though it was caused all by a faulty fuel pump and caused other issues and was told by Stalantis that they do not cover calamity damage had to pay for PCM and injectors. My truck is still not fixed. My engine light is still on, brought it to three dealerships and nobody can figure it out. Also the deaf system is not functioning properly and had it replaced a 20,000 and at 70,000.

Subject: Request for Warranty Coverage Review – Fuel Tank Filling Issue / TSB 14-005-25 I am writing this too you to requesting assistance regarding a persistent issue with my 2018 RAM 1500 SLT (VIN: [XXX] ), which is having difficulty when refueling. The fuel nozzle consistently shuts off prematurely, and in many cases, will not activate the automatic shut-off mechanism. I often have to stand at the pump and manually control the nozzle to refuel the vehicle. As a result, the tank sometimes overfills, spilling gasoline down the side of the truck and onto the ground — posing a serious safety and environmental hazard, including the risk of fire. My mechanic informed me that this issue is covered under Technical Service Bulletin (TSB) 14-005-25, dated February 20, 2025, which states that certain RAM 1500 models—including mine—may have a manufacturing defect requiring fuel tank replacement. According to the TSB, this issue affects vehicles with the 5.7L V8 HEMI engine and either a 26 or 32-gallon fuel tank, built on or before March 16, 2020. My vehicle matches these criteria exactly. However, when I took the vehicle to my local Dodge dealership, they informed me that the repair would not be covered under warranty, without providing a clear explanation. Given that this issue is acknowledged by RAM as a manufacturing defect and involves a potential safety hazard, I am seeking clarification and assistance in resolving the issue as suggested by the TSB guidance for known issue. Any h

So my power steering is going in and out while I’m driving, making it very hard to steer and keep control of the vehicle. I’m reporting this issue. Because I feel like it’s a safety problem.

The antilock brake light and traction control light is on. also check trailer brake message comes on the vehicle display. I brought it to the dealer and there is no fix for the problem. There were 12 codes related to this issue and the speedometer goes to zero occasionally.

The steering gear failed making steering inconsistent and very difficult as well as dangerous. The issue is not covered under the extended warranty, so FCA gave me a quote of $4100 to fix the issue.

ABS CONTROL PUMP STOP WORKING DUE TO SEIZED ELECTRIC MOTOR BRUSHES ON CARRIERS. NO INCIDENTS HAPPENED BUT IT IS A COMMON FAIL ON THIS YEAR MODEL TRUCKS THAT CAN LEAD TO AN ACCIDENT. AT THE BEGINNING START DOING IT INTERMITTENLY WHILE DRIVING IT TO THE POINT WHERE IT COMPLTELY STOP WORKING AT ALL. DISABLING ABS, TRACTION CONTROL AND TRAILER BRAKE SYSTEM.

While driving the power steering indicator light came on, after 1 mile the power steering stopped working.

On Arpril 4 2025, after dropping off my kids at daycare I was turning left at a 6 lane intersection and the power steering completely failed while turning. This rendered the truck inoperable and nearly caused a collision and stopped right before ending in a ditch. I turned the truck off and then restarted and the power steering started to operate again. I took the truck to the shop and in route the power steering went out again. I was told at the shop and the dealership this is a known concern, but due to my VIN number it does not fall under the recall that has been issued over the power steering failures. I was never notified of this issue prior to 4/4/2025 .

Power steering

The abs keeps randomly disabling and then coming back on. When this happens, the cruise control is canceled which causes a sudden change in speed unexpectedly. Also, the 4x4 gets disabled. I believe the issue is this: hydraulic control unit can malfunction, impacting ABS, electronic stability control, and traction control performance software issue in the Anti-lock Brake System (ABS) control module that can disable the Electronic Stability Control (ESC) system, potentially increasing the risk of a crash.

The contact owns a 2018 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 22V406000 (FUEL SYSTEM, DIESEL) and 23V411000 (ENGINE AND ENGINE COOLING); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The vehicle hesitated before functioning normally. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.

The engine seized up at 52,517 miles on February 28, 2025. It was making loud noises on the freeway and was losing significant power. We exited the freeway trying to get to a safe location and the engine froze. I had the engine replaced and the check engine light came on after 40 miles!

The contact owns a 2018 RAM 1500. The contact stated that while driving at an undisclosed speed, the vehicle stalled and lost motive power. The throttle control warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer and was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were on backorder. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was 82,000. Parts distribution disconnect.

While being driven, the ecodiesel engine had a faulty ball bearing that malfunctioned inside the engine. This ball bearing then shot through the middle of the engine and out the bottom of the engine. The service technician at our local dealership inspected the engine and compared this to a "bullet under too much pressure due to a fault within the engine." He then said we "were lucky the ball bearing hadn't shot upwards through the floorboards." Not only could we have been at risk, other passing vehicles could have been shot with the ball bearing; this event could have led to wrecks and possible fatalities. The engine was completely destroyed by this defective ball bearing and cannot be rebuilt. No lights or messages appeared after the ball bearing shot through, even though the oil began draining instantly. The truck was pulled over and turned off before all the oil drained to prevent damage to the engine, which was already destroyed without us knowing.

Electric Power steering failure

The contact owns a 2018 Ram 1500. The contact stated that while driving at various speeds, there was an abnormal ticking sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to two separate independent mechanics who both stated that the exhaust manifold was warped due to a fractured bolt. The contact was informed that the exhaust manifold needed to be replaced. The manufacturer was notified of the failure and was informed that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 77,000.

This is my 2nd complaint...Uconnect never did return my call as they promised they would....now our Uconnect is so bad it makes driving a safety concern. After starting our Ram the Uconnect keeps trying to call a number ....we have no idea what number it is but it continues dialing....we can not turn it off so if we need to drive this vehicle this is what we have to put up with....very distracting...I see many complaints on this website but nothing is being done....we get nowhere with Uconnect even though we have called numerous times...we can not access any of the features from this radio/Uconnect device...cameras...non functioning on the screen....what will it take before someone does something to make the manufactures respond.....as long as NHTSA does nothing....then Uconnect will feel embolden to also do nothing....PLEASE THIS NEEDS TO BE ADDRESSED ..

The electronic trailer brake system, anti-lock braking system, and electronics traction control system lights activate upon driving the vehicle. The cruise control is disabled when these warning lights come on as well. I've been informed by an ASE certified mechanic that the abs control module needs replacement. I've learned this is a known issue for my and similar Ram trucks and that Stellantis has the part on back order while it is in "engineering review". If my traction control, anti-lock brake system, and electronic trailer braking system is affected by a failed abs control module and it is a known issue across many vehicles and the part is in "engineering review" I belief this should be covered by Ram under a recall.

My 2018 Ram Limited 1500 ABS control Module has FAILED at 72045 miles; Dealer tried to order new one and dealer told me that NONE are available and he was told to call back March 20 and they would let him know if any available; Dealer was unable to get a new ABS module AND dealer was not able to put me on a list when new and IF new module comes available; This is a very UNSAFE condition in rainey Houston Tx; I went to brake servicer and he ordered me a remanufactured module; Brake company was unable to install remanufactured because it would NOT accept my VIN during programming;; I think all Ram's need to have a SAFETY recall on this Abs MODULE Problem ! I noticed the ABS module has been recalled on the deisal RAM's

I was driving in a curve when the power steering went out and it took everything I had to keep from have a serious accident with my young grand daughter in the car. It happened immediately without any warning. If I was going much faster it would have been catastrophic Now the steering only works sporadically. Very dangerous and as it turns extremely expensive to repair. It sounds like this might be a very common problem but they are not offering a recall, which doesn't seem right

Our radio in our 2018 Dodge ram has delaminated and it makes it now a safety issue...the cameras and other things are no longer available making it more and more a car we can not drive safely...we have contacted UCONNECT and done everything they have asked us to do...and EVERYTIME we call them back we get a different answer...first they were going to escalate the issue to get it fixed...then when called back...it was no we will not fix it...out of warranty they say this time...I am on the phone with them as I write this...each person has such broken English it is next to impossible to understand them.....as this is a widespread problem and others have had this corrected and some of us have not..why has this not become a recall as it is a safety problem...the dealer has confirmed the problem and gave an 1166.74 dollar figure to fix it at the time of 12-02-24...this problem started in early 2024 but would come and go to the point we are in now...totally not working...Mary from Uconnect ram division said a person named Viplove will call me within 1 day...I am not holding out hope as they never call back...so we never get it fixed leaving us an unsafe vehicle...THIS REALLY NEEDS TO BE ADDRESSED....what does it takes to get an issue put into a recall to fix safety issues....a death need to happen...that is way to long..it is now making loud sounds to the point driving is not an option....if you look this issue up on the internet you will see plenty of people complaining about this

The contact owns a 2018 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The contact stated that the steering wheel had seized. The vehicle was towed to the dealer where it was diagnosed with coolant intrusion into the engine, which caused engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 186,000.

We purchased the RAM in September 2024. 5 times since our purchase, while filling the gas tank the pump nozzle has gotten stuck and extremely hard to remove from the gas tank. This last incident was on 2/9/25, prompting us to take the truck into Dodge where it is currently waiting to be looked at. This is a serious issue that needs to be addressed and corrected as vehicles are very expensive to have these types of defects. It took 3 grown men to remove the nozzle from the tank.

Traveling on highway, heard noise coming from the engine. I was close to an off ramp and got off the highway. In the process of getting on the off ramp alarms went off. Turned on the flashers, came to a stop partially on the shoulder. Turned off the vehicle, turned it back on and it started right up. Turned to head into town to get some place safe to check the issue and all the alarms went off again. Put the car into neutral and coasted down the road to a local restaurant parking lot. Once safely parked, I opened the hood and my engine was on fire. I ran to the window of the restaurant to get a fire extinguisher and was able to put out the fire quickly. I contacted my insurance carrier and went through the process of repairing the truck. One body shop got it back up and running. Another shop fixed the cosmetic issues. However insurance would only fix the damage from the fire, not the cause of the fire. The truck has been throwing a code stating the EGR Cooler is not functioning properly. Stellantis sent out an independent investigator, however he wasn't allowed to look at the pictures that the body shop took after the incident. Since the truck was put back together and the cosmetic damage was repaired, he couldn't tell the cause of the fire. This EGR Cooler was supposed to be replaced during the recall (NHTSA Campaign # 19V757000), however I don't believe it was. Currently mine is cracked and supposedly the parts are on backorder. So there may need to be a recall to the recal