2017 Ram 1500 complaints

My daughter and I was parked eating our lunch. When we pulled out onto the busy highway, the power steering completely went out making it impossible to turn. Barely avoided a crash.

The contact owns a 2017 Ram 1500. The contact stated while driving 45-50 MPH, the vehicle started shuddering violently and was pulling to the left and to the right. The contact was able to pull to the side of the road. The vehicle was taken to an independent mechanic, where it was diagnosed that the front lower control arms had detached and the front subframe was fractured. The vehicle was not repaired. An unknown dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The manufacturer was not notified of the failure. The failure mileage was approximately 200,000.

Power steering stop work and takes extreme force to turn it. Almost drove off a t-intersection when came time to turn with no warning.

Out driving and power steering stopped working making it very difficult to turn the steering wheel especially on slow turns. Having it in the repair shop tomorrow to see what issues and cost to fix.

The contact owns a 2017 Ram 1500. The contact stated that on several occasions while driving at various speeds, the check engine warning light illuminated, and the vehicle stalled. The vehicle was steered to the side of the road each time and the battery was disconnected and reconnected. The vehicle was then taken to a dealer, where it was diagnosed on several occasions that several unknown parts needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 45,000.

Was driving stopped at stop sign. went to turn left and message popped up stating " service power steering" truck lost power steering had to break and reverse due to almost hitting pole and not being able to turn left. put truck in park. turned truck off turned truck back on and power steering message still was there. no prior warnings prior to driving truck. no other issues prior to power steering failure. My safety was at risk where I could of crashed vehicle into pole. my husband called dealer and is awaiting a call back. As of 4/16 no call back yet. Vehicle is sitting in driveway now due to not being able to drive safely with it with power steering loss.

My power steering started to get "sticky points" and then today I lost all power steering. After a Google search I checked the fuses and both were fine. But it seems to be a issue with this generation of trucks. And I saw that they're looking into the problem and may issue a recall in the future

I was driving down the road at 30 mph and my steering wheel seized, I got a check steering alarm on my dash.

Am writing to bring to your attention a serious safety concern regarding my RAM 1500 2017 VIN [XXX] . I am deeply troubled to report that the side airbag in my vehicle has ruptured without any road accident or collision. Oman [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The power steering is intermittently getting very difficult control. There seems to be "tight spots " turning right and left. This issue is getting progressively worse. I have not lost control of the vehicle yet but it is getting worse and I rely on this vehicle for transportation to and from work

The ABS module on my vehicle is causing warning lights on my dashboard. I ran an analysis and it says the ABS Electronic module is bad. I have tried to obtain a replacement module and have been unable to locate one. The part number is 68295368AB. Two Dodge dealers have told me the part is under engineering review and they cannot even order the module until May 15, 2024 if then. What is a consumer supposed to do? Drive a possibly unsafe vehicle because Dodge is "reviewing" an obviously frequently failing part? That would seem to place a lot of potentially dangerous vehicles on the road. The part seems to have been produced without any kind of gasket around the edge of the unit, and it is housed next to the front wheel well, where dust and dirt would be present. I have no choice other than to drive this vehicle as is, because I have no other transportation available. I plan to bring this to news media for consumer awareness.

I was driving on a highway on a rainy day when I felt a small vibration in the front end of my truck. Suddenly, the service electric steering system light comes on my dash and I can't hardly turn the steering wheel. I lost all power steering in my truck, occasionally it would try to turn on while trying to drive it home, then the service steering light would come on and jerk the steering wheel in my hand, which is very hard to hold on to and I'm a big guy. If this were to happen to a smaller person, I'm not sure how they would be able to keep from going in the ditch or worse, rolling the truck. This I was told by a ram dealership is due to a faulty rack and pinion steering system, which is a $2800 fix. I'm honestly glad it wasn't my wife or kids driving the truck, this could have been way worse!

Approximately [XXX] the ABS and traction control warning lights came on. I took it to the Ram dealer in Benton AR. They informed me the ABS control module would need replacing and was on back order for approximately 12 months. As a result I do not have ABS or cruise control. In my research I’ve learned that other issue have been reported with this problem including loss of 4 wheel drive. The dealership (Campbell) requires full payment of $700 before ordering the part! I can still drive the truck but I’m not comfortable especially in bad weather. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ram 1500. The contact stated while driving at approximately 10 MPH, the vehicle began to make an abnormal sound. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the fuel tank was detaching. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000.

While driving to work this morning the power steering went out with no warning. I was driving on the highway and the steering wheel started jerking and then became very stiff. Had I been in a curve when this happened I could have easily gone off the road or into oncoming traffic. I was able to slow down and limp my truck to work. I am on shift for 24 hours so I have not been able to have a mechanic look at it yet but I have done a lot of research today and multiple people have had very similar problems. There was even a recall on the 2016 ram 1500 for the exact same problem. When I began investigating my own vehicle I checked all associated fuses which were good. I also checked to make sure power was getting to the electronic power steering module plug and determined that it was. While I was under the truck checking I discovered that the rack and pinion had already been replaced. This is a very serious safety issue that is apparently happening in multiple vehicles, multiple times. This component and my truck are available for inspection as long as I have them.

The electronic power steering (EPS) failed 8 months ago. It started with intermittent failure while driving. Complete failure occurred within 1 week of the problem starting making steering very difficult. I had God's Speed Automotive in Colorado City, Texas look at it and the rack and pinion require replacement. There are no recalls on this model but there are many recalls with similar models.

At 125,000 miles my truck developed a Hemi Tick. Now upon research it is said it is normal, however I don't3 see how such a thing is normal when the possibility of your engine going from running to not running. There have been things stated to try and I have tried them all yet the tick still remains and has actually gotten worse. This vehicle is my main means of transportation to and from. Being a senior it is very difficult for me or my wife to travel to doctors appointments that are very critical to our existence. So what is left? The manufacturer says this is normal but it is not a normal thing for your engine to suddenly quit especially when you maintain regular service on it. This is going on with to many owners and to say it normal is just a way to get away with fixing the issue. Something needs to be done about this issue as so many folks are and have put in tremendous amounts of money in their vehicles to have to turn around and spend another 7500 or so into getting it going again because, "this is normal."

Vehicle has begun having intermittent Electronic Power Assist failure. There are no warning lights indicating a failure. It happens when making either right or left hand turns and can be felt at slow speeds. You have to be ready for the intermittent failure on these type turns as you have manually force the steering to com back to a neutral position. This is the same failure recalled on other Ram trucks just not mine. 2017 Model Year 1500 Crew Cab. VB9/NHTSA 19E-077 Dealer estimated $5000 for repairs basically replacing the entire steering mechanism, how can this not be a serious failure.

Rear axle pinion gear broke causing lack of motion could cause me to wreck or get hit

The contact owns a 2017 Ram 1500. The contact stated that after making an abrupt stop, several abnormal popping sounds began to emit from the vehicle without warning. The vehicle then failed to accelerate upon the depression of the accelerator pedal. Due to the failure, the vehicle was initially towed to the residence and then towed to a dealer. The dealer informed the contact that the rear axle needed to be replaced. The contact disagreed with the diagnostic and had the vehicle towed back home. Upon investigation, the contact discovered NHTSA Campaign Number: 17V198000 (Power Train) which the contact linked to the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was 100,000.

On [XXX], I received a "SERVICE ELECTRONIC BRAKING SYSTEM" error on my 2017 Ram 1500 and then "CHECK ENGINE" light came on. I did not drive the truck after that except to bring it to my dealer at first available appointment on [XXX]. I brought the truck to my dealer for repair and after system inspection was told the ABS module and HCU (hydraulic control unit) are faulty and need replacement. The parts are on backorder and not expected for months. This seems to be a known problem with the Ram 1500, 2500, and 3500 trucks. I am told I can operate the truck at my own risk without the repair. I live in Iowa with winter snow and should not have to be concerned with braking issues which put myself and my family at risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ram 1500. The contact stated while driving approximately 60 MPH he observed that a symbol of a steering wheel with an exclamation point appeared. The contact felt the steering wheel had become very hard to turn. The contact pulled off of the road and turned the vehicle off and on several times, however, the power steering functionality did not reengage. The contact drove the vehicle to a dealer who diagnosed the vehicle and determined the rack and pinon gears and electric power steering gears needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 19E077000 (Steering). The failure mileage was approximately 119,000.

I have water leaking out of both front grip airbags. My warranty started in 2019 as I bought the vehicle new from the dealer. They said this is not covered under the warranty. It is a safety issue and I believe it should be covered.

WAS ON MY WAY TO WORK ON WET ROADS RAINED THE NIGHT BEFORE AND WAS RAINING THAT MORNING, I ROUNDED THE LAST CURVED ON A 30 MPH ROAD AND I WAS ONLY DOING BETWEEN 25 TO 28 I STARTED SLIDING AND TURNED MY WHEEL LEFT HANDED SO HARD THAT IT BROKE THE MULTI FUNCTION SWITCH AND HIT HEAD ON INTO A TREE IT LIFTED THE REAR OF MY TRUCK UP AND SLAMMED IT BACK DOWN I HAD 300 LBS OF SAND RATCHET STRAPPED WITH 2 RACHET STRAPS THE SAND BAGS ARE NOW AT THE CAB PART OF THE BED. NO MESSAGE LIGHTS OF ANY KIND WERE ON THE DASH PRIOR TO THIS ACCIDENT AND MY FRONT AIRBAGS DID NOT DEPLOY. I WOULD LIKE TO KNOW HOW THAT'S POSSIBLE WITH HITTING A FIRM OBJECT AT 25 MPH TO 28 MPH. THE INSURANCE COMPANY IS INVOLVED WITH THE ACCIDENT AND THE TRUCKS WAS TOWED TO A BODY SHOP BUT NO WORK HAS BEEN PERFORM ON IT AS OF YET BECAUSE I REQUESTED THE AIRBAGS BE INVESTIGATED.

The contact owns a 2017 Ram 1500. The contact stated that after pulling out of the driveway and making a turn, the steering wheel failed to return to the center. There was no warning light illuminated. The contact stated that the failure had been recurring while turning. The contact stated that it was increasingly more difficult to turn the steering wheel back to center manually. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 82,000.

The engine intermittently shuts down while running or at idle. This has happened over three months, starting with a two-second (twice) shutdown and restart on its own. In two later shutdowns (two months apart) I needed to restart the engine. The dealer has had the truck for 5 days without finding the problem.

The contact owns a 2017 Ram 1500. The contact stated that while driving at various speeds up to 40 MPH and turning, the steering wheel was loose. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and opened a case. The failure mileage was approximately 121,000.

The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 75 MPH, the vehicle stalled. The contact stated that the "engine" symbol illuminated, and the vehicle was able to coast to the side of the road. The contact was unable to restart the vehicle after numerous attempts and had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the High-Pressure Fuel Pump had failed, but the dealer did not have the parts available to repair the vehicle. The vehicle was not repaired. The failure mileage was approximately 55,000. Parts distribution disconnect.

Dealers have failed to repair the recalls on my vehicle. Have been told by multiple dealers in the area that remedy is not available.With no information to when there will be a remedy. As Ram website says same thing. One recall has been open almost 2 years. Not only is this unsafe, I am paying on a vehicle that isn’t repaired yet.

A recall was received in June, 2022, regarding High Pressure Fuel Pump failing prematurely. “Fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle to crash without prior warning.”No remedy was available. Today I received another recall notice for the same issue which said to schedule my free repair. I called my dealership at Winter Haven Dodge and was told they were only allowed to order 1 part per month and they had 15 vehicles ahead of me and he will schedule my repair on my turn. I feel that15 months is an unreasonable length of time to wait since I have been waiting for resolution of this matter since June, 2022.

Fuel Sensor Failure, check engine light comes on, causes to gas gauge to read empty and will disable mileage and remote start. 57,000 miles.

While driving the electric power steering failed . light came on an lost power to the steering wheel . could have been killed because, it impossible to steer

This recall applies to 2013-2019 Ram 1500 trucks equipped with electronic power steering (EPS). Some EPS gear assemblies may have been built with a contaminated circuit card assembly that may short circuit. "Fiat Chrysler has issued a recall for nearly 165,000 Ram trucks due to a potential issue with the steering column control module. According to Ram's estimates, about 142,150 trucks are likely to have this defect. The steering column control module is a critical component of the vehicle's steering system." Ram 1500 Power Steering Failure Investigation The automaker and their supplier investigated the issue, concluding that the failures were due to contamination of the part's control circuit board, which could cause an electrical short circuit and lead to partial or complete failure of the electrical power steering.

I was going maybe 25mph on wet gravel. I had just put the truck into part time 4x4 because it was starting to snow. With no warming maybe 4 min after part time was activated I got a warning ding and service power steering light and the truck wouldn't turn. I nearly lost control on the snow. Again no warning, it happened all at one and I was unable to control the vehicle. I stopped for maybe 5 min and turned the truck off... when I restarted it the steering worked long enough to turn around on the one way road before the steering once again went out.. no warning just couldn't turn and the light on the dash came on simultaneously. I limped down the mountain at about 10 mph with no power steering. I once again after 30 min or so shut the truck off. Once again when it restarted the power steering works as it should. I'm scared to drive it because it gives no warning before the steering wheele becomes almost impossible to turn. It has since worked on my last two short trips but for how long. And how fast will I be moving the next time it stops working.

Lost power steering while driving .. caused me to go off road.. no injuries or damage .. steering rack and pinion needed to be replaced

My RAM 1500 Pickup has a NHTSA recall 23V-411 that I never received that is a loss of crank shaft signal and causes engine to stall and loss of power. This happened to my vehicle while I was in the passing lane overtaking another car. It was a very dangerous situation as I had to try and navigate to the shoulder as other cars were now passing me on the right. When I did manage to get to the shoulder of a narrow two lane hi-way, my vehicle would not start. I had to call for a tow truck and wait in a very dangerous location for the tow truck to come for over an hour. I was never notified by RAM of this recall and they are also not covering the cost of the part that was involved with the recall as well. This is a very serious situation as there has already been a class action lawsuit against RAM that was successful for this same part and there are still a lot of cars out there that have not been repaired. I am going to have to pay $2500 out of pocket to fix a problem that RAM has known about for a long time and has a recall (FCA Recall 66A and 73A) for.

While turning found Electronic Power Steering became very hard to turn right or left. Driving on highway fine no warning lights but steering became extremely hard on hard turns. Took to garage they analyzed saying battery and IBS sensor should be rep,aced along*with rack steering at a cost over $ 5000.00. So I climb under my truck to check out what they were saying. There wasn’t the corrosion described connections all look good. I went back to garage an had battery changed, greatly improved steering still a little stick no and then when turning. Next I’ll reset IBS sensor and hope this resolves completely. The no warning of failure will definitely cause accidents, lucky it was me driving and not my wife.

ELECTRIC POWER STEERING MALFUNCTION OR FAILER. WHEN TURNING CAN FEEL LIKE STEERING IS STICKING, DOESNT RECOVER AND SEEMS TO REQUIRE ALOT MORE TO TURN WHEEL AND BRING IT BACK TO STRAIGHTEN OUT. IT WAS CHECKED AT A LOCAL SERVICE STATION. NO INSPECTION HAS BEEN DONE TO E.S.P BY ANYONE ELSE YET. HAD A CHECK ENGINE LIGHT ON PRIOR TO ISSUE BUT IT WAS FOR AMBIENT TEMP SENSOR. WHICH WAS FIXED. UNKNOWN ON WHEN ISSUE FIRST APPEARED BUT APPROX. 2 TO 3 WEEKS AGO.

To whom it may concern , on 1/8/24 . I was driving on the highway . I lost totaled power of the steering . steering wouldn't turn over . luckily I was able to move to the side . no one got injured but the panic and scariness in making a fatal accident and injuring my family .I had to get the truck towed to my house . I barely had a chance to take it to get inspected 2/12/24. On there inspection they found the power steering rack electric has failed , and needs to be replace . done by victory dodge Kansas City . My truck didn't give any warning / messages until after issue happen . The dealership quote is $3,700 to get it repaired , the issue is I don't have that amount of money at this moment .Ive tried looking for this part at different auto parts and they don't have none available at this moment . What em I supposed to do next ?

The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Rack and pinion unit locked up and the tires immediately locked all the way to the right Along with the steering wheel locking up, Part not available for inspection. Has already been replaced. I could have injured or killed myself or another person because I could not steer, only able to apply brakes. The component was inspected and replaced by an independent service. No other inspections were done. No warning of any kind.

The contact owns a 2017 Ram 1500. The contact stated that while driving 15–35 MPH and going around a corner, the steering wheel became inoperable intermittently, then resumed normal functionality. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The contact stated that the failure was related to TSB: 13289 (Steering). The failure mileage was approximately 88,700. The contact specified the serial number of my steering rack that needs to be looked into for safety reasons. SN# TIC0377C4076.

The air ride suspension system failed after a stretch of below-freezing temperatures, the front end was lowered and the rear end elevated. The vehicle had 91k miles on it and required a new compressor and valve block.

Drove home from work and stopped the vehicle, put it in park to check the mail. When I returned the vehicle to drive the steering locked up and "service power steering" light came on the dash. I drove into the yard a bit because the steering wheel was incredibly difficult to turn. I thought I was going to break something with how much force I had to use to get the vehicle to steer into the garage. This is a recalled issue on other Ram gen 4 trucks and should be one for this one as well. I can only imagine if it had locked up with my 6 year old son in the vehicle on the highway or something.

Driver seatbelt not working properly not locking like the way it should, I’m afraid to have an accident and not being protected.. really concerned about it. Thanks!

In January 2024, my 2017 Dodge 1500 leaked a large amount of oil in a short period of time. If it had gone unnoticed, this could have led to engine failure while driving. The truck has 61,000 miles on it. I took it to my local Dodge dealership for diagnosis. When I explained the problem to the Assistant Service Manager, he said; "I'll bet I know what it is... the oil cooler. It's not uncommon". In fact, it WAS the oil cooler. Specifically, the gaskets in these trucks degrade, fail, and oil quickly leaks out. I "Googled" this issue online and found that there are MANY complaints regarding this exact issue from all over the country. Many of the trucks, like mine, had relatively low mileage. In order to make the repair, the mechanic must remove the intake manifold to access the oil cooler. As the gasket is incorporated into the cooler, the entire unit must be replaced. The cost for this repair was $1324. In further discussion with the Assistant Manager, he noted again that this is not an uncommon problem and has been a problem since about 2010. The cause is inferior (plastic) parts. He said that Dodge has done nothing to rectify the issue. They have not upgraded the part, offered to fix defective oil coolers, or done a recall since they don't consider it a "safety" issue. He referred me to Dodge's "Customer Care" number but also added that he didn't think it would do much good. On January 23, 2024, I called Dodge Customer Care. The representative said he would forward my complai

The contact owns a 2017 Ram 1500. The contact stated after pulling to the side of the roadway to allow a Fire truck to go by, the vehicle experienced rough idling. There was no warning light illuminated. The contact stated that the failure had been recurring while the vehicle was idling. The vehicle was taken to the dealer, to be diagnosed. The dealer determined that the engine needed to be replaced; however, the part was not available. The vehicle was not repaired. The manufacturer was not notified of the failure. Additionally, the contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 120,700. VIN tool confirms parts not available.

While driving, the truck started shuttering and as I was able to stop where I was, the D light was flashing and the truck died. It would not start, it would not let me put it in N to be able to try and get off the road.

While driving on the highway my Power Steering Service light came on the dashboard and I loss my power steering. Vehicle was extremely had to steer, almost got into an accident with the vehicle on the right lane which also had to steer away from my truck. almost caused a chain accident on the highway. I took it to a dodge dealership for service and they diagnosed that the Electronic Power Steering module was not working and replaced the rack and pinion; it cost me closed to $4,000. After 4 days in the shop, I drove my truck away from the dealer and parked it for the weekend. On Sunday I decided to go to the supermarket, no issues driving to the market. As I am getting ready to leave the parking lot of the market back to my house, the Power Steering Service light came back on. Nothing in the dashboard warned me in advance that the power steering was not working properly or it was about to go out.

My steering recently locked up on me while turning left with oncoming traffic, I slid (snow) onto the shoulder to avoid traffic, almost causing an accident. There were no warnings at that time. After a few moments it freed up and I was able to continue. Then, a couple days later, the power steering warning came on and there was no longer any steering assist. I continued a couple miles to get off of the main road. Then it locked up again while turning right, again, almost causing an accident. I had to brake hard to prevent hitting the cars in the other lane, and almost got rear-ended by cars trying to turn behind me. I blocked the intersection for over an hour waiting for a tow truck, but was eventually able to get it to the shoulder. The vehicle has been towed to the dealership.