Sudden loss of power steering first occurred in early 2025. Truck was towed to nearby auto shop and it was deemed that the eps system had failed. Geico deemed I was not at fault and that it was likely due to moisture getting in the system. The steering rack and pinion was replaced with insurance and then in January 2026, the same issue occurred again despite not throwing any previous check engine light codes.
2017 Ram 1500 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →
ABS,BRAKE Warning lights on. Brakes locked up during emergency stop which resulted in loss of steering control. Cleared ABS code and it immediately reappears. Appears ABS Module is defective. When I called dealership to order ABS module was told not available due to engineering hold. I know other year Ram models have active recall on same issue and component.
Electric Power Steering failed
The ABS / check trailer brakes warning lights started coming on and staying on. Took it to the dealer to get it taken care of and they were no help. They said the ABS module was failing but the replacement part for that has been on back order forever. They said it was okay to drive that I just wouldn't have the antilock brake system. Clearly a safety issue that it appears Ram has no interest in fixing.
In November 2025, while traveling at highway speeds, the High-Pressure Fuel Pump (HPFP)—the very component installed to satisfy the Z46 recall—suffered a catastrophic failure. This resulted in an immediate loss of fuel pressure, smoke, and a total engine stall. The failure caused a loss of power steering and braking assistance, creating a severe safety hazard on an active interstate.The vehicle has been at the RAM dealership for over one month waiting on parts for repair.
Loss of EPS, no the vehicle has not been inspected yet, no prior symptoms . drove vehicle to store and parked in parking lot, when returned to vehicle, no power steering with warning lamps
EGR Cooler cracked @ 58,000 miles resulting in a disabled truck that has to be towed to the nearest dealership 20 miles away and 1 1/2 hours from our home two days before Christmas 2025. Thankfully my family was ok and the engine did not catch fire. The original EGR cooler was replaced by the manufacture under a recall at the end of 2020 @ 28,000 miles.
The electronic power steering rack failed. We have had consistent temperatures near 0°f, with highs rarely above freezing for the past couple weeks. The motor and circuit panel for the steering rack built up enough water to freeze solid and completely lock the steering, luckily in the yard so I didn't have to go get my wife from work. But I've had to sideline my work both to work on it, and so my wife can take my truck to her job as this is her truck. I thawed the unit and re sealed the seam by the motor, as well as the cover over the circuit panel. Some part of it appears to have shorted out as it won't work now that it's been thawed, and is giving a message on the dash to service power steering. No prior issues, or warnings that something was failing. Glad it didn't fail last week when my wife and one year old daughter were on the road visiting family hours away. I can barely afford to buy a vehicle any more, never mind take one to a dealer or other shop for repairs. Plus I'm an hour from any of them, and at least 2 weeks wait to get in. I did try to get an answer from a couple of them. I do all my own repairs. I just can't fathom how putting sensitive electrical components underneath a 4wd truck and relying on a half hearted dab of silicone to seal them against the elements is a good idea. What was wrong with good old hydraulic power steering. I'm waiting for a cost and timeframe to get a replacement currently.
The contact owns a 2017 Ram 1500. The contact stated that while having an annual winter inspection completed on the vehicle, the contact was informed that the fuel strap was extremely corroded. The dealer informed the contact that the VIN was not included in NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline). The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 89,643.
I am reporting a critical safety failure involving my 2017 Ram 1500 with approximately 89,000 miles. The component that failed was the fuel‑tank support system, specifically the frame section that holds the fuel‑tank brackets and strap. The frame in that area had completely rusted through, causing the fuel tank to drop and hang dangerously close to the ground. The failed components are still on the vehicle and are available for inspection upon request. This failure created a severe safety hazard. A partially detached fuel tank poses an immediate risk of fuel leakage, fire, or complete separation of the tank while driving, endangering both myself and other motorists. The issue has been confirmed by an independent, certified mechanic. They advised that the corrosion was so extensive that the frame would need to be disassembled to attempt any repair, which they were unable to perform. At this time, the vehicle has not been inspected by the manufacturer, police, insurance representatives, or any other official entity beyond the independent mechanic. There were no warning lamps, messages, unusual noises, or other symptoms prior to the failure. The problem became apparent only when I visually noticed the fuel tank hanging lower than normal. Given the seriousness of this defect and the potential for catastrophic failure, I am requesting immediate review and guidance on next steps.
The contact owns a 2017 Ram 1500. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with ABS module failure. The vehicle was repaired. Additionally, the contact stated that upon starting the vehicle recently, the vehicle failed to move after several attempts. The contact used a vehicle scanner and retrieved a DTC code related to the interlock safety switch solenoid. The dealer and the manufacturer were not notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 80,000.
Steering goes in and out, stability control keeps acting up and light stays on, and service braking. Contacted RAM dealership, and was told that the recall was already completed before I owned it. It seems odd that the same symptoms are showing up again. I can’t drive the truck safely. The steering locks up and hard to turn. The anti-lock brakes are activated when using brakes.
My rear airbag suspension consistently looses air pressure and drops to the lowest setting. The dealer is unable to find a cause of the issue. It is a safety issue because I use the truck to pull a camper and if I loose the rear air suspension while towing, I would loose stability and possible cause an accident. There are no warning lights that there is a problem with anything and the diagnostics performed by the dealer show no failure codes.
The Electronic Power Steering system failed on my Ram 1500 and it became extremely difficult to steer the truck. It created a very unsafe condition to drive the vehicle and Stellantis doesn't cover this VIN in the existing safety recall for this steering system on other Ram trucks.
As I was driving onto the highway, my battery low voltage indicator came on and shortly after my power steering failed. I had this issue earlier this year in April 2025 and replaced the old battery with a new one but after this incident, I don’t think it’s the battery anymore. I believe it’s the Electric Power Steering system.
DTC P0336 crankcase position sensor A circuit range/performance code truck lost power for several seconds at 50mph in traffic almost causing a collision, then power returned causing fast acceleration almost lost control of vehicle. truck is now in limp mode. there is a recall for DTC P0336 is a known defective reluctor wheel problem on Ran eco-diesel trucks made between 2014-2018. I have a 2017 model which was purchased june 2018. Ram dealership says my vin is not included in recall though my model and year is.
The contact owned a 2017 Ram 1500. The contact stated that while driving at 40 MPH, the vehicle independently accelerated. The message “Service Electronic Throttle Body” warning light was illuminated. An independent mechanic was contacted. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the throttle body needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 82,000.
ABS module failure, dealer has tried to reprogram computer but didn’t work. They also tried to send out to rebuild the ABS module and it couldn’t be rebuilt. Dodge has no part to replace as of yet because this part was made vin specific. Brake traction control, trailer brakes and cruise control do not work. I have had this issue over a year now.
I was driving the vehicle and suddenly the power steering became difficult to steer. It has happened to me on several occasions often in situations where an accident could have been caused with my family in tow.
The electronic power steering system failed Without warning. The truck became very difficult to steer and put my family in danger. I took the truck to a garage and the mechanic confirmed that it was the electronic power steering. There were absolutely no warnings at all before it failed.
While driving on the highway at 70 MPH on cruise control the ABS and Traction Control lights came on and the cruise control stopped working. There was a warning message to have the ABS system serviced. This happened again two days later. The lights did not come on after restarting the truck. I took it into the dealer and the codes were C0020-1C and C0020-16. The shop said the ABS pump and ABS control module need to be replaced. The control module has been out of stock for 3 years according to the parts department. Reconditioning is an option but the chip to fix the module is no longer available. This one dealer has close to 20 trucks waiting for this part. The 2017 and 2018 Ram 2500, 3500, 4500, and 5500 were recalled for the ABS, but not the 1500. From my research it seems like the same parts were involved in that recall. I have been in contact with Ram Customer Service and they are attempting to find a part, which I appreciate, but they admit that many are looking for the part and some have been waiting years. They tell me there was an issue with the original manufacturer and they had to redesign and remanufacture the part. It seems to me that this was a defective part and similar parts to this were involved in a recall of other models by the same manufacturer. I am willing to pay for the repair just to have a reliable and safe vehicle, but I would think a defective brake part should be involved in a recall. The other problem is the lack of available parts for multiple year
My truck doesn’t display a light and the steering doesn’t work. I can’t move the wheel. I have not had inspection done yet as I need to find a way to tow it.
Was traveling at least 45mph. Car pulled out in front of me. Had impact on passenger front side of my truck.
The contact owns a 2017 Ram 1500. The contact stated that while driving at 65 MPH, the contact became aware that the transmission was shuddering. No warning lights were illuminated. The contact stated that while attempting to drive the vehicle to the shoulder of the road, the contact noticed a large piece of detached metal flying, which was part of the drive shaft. The contact stated that the transmission was severely shuddering. The contact proceeded to drive the vehicle to the shoulder of the road and saw another large piece of metal flying, which was another part of the drive shaft that had detached from the vehicle. The contact stated that the rear wheels locked up, and the shuddering was persistent. The vehicle was driven to the shoulder of the road. The contact and the passenger, who was seated in the front passenger's seat, exited the vehicle. The passenger noticed smoke coming from the vehicle ,but there was no fire. AAA was contacted, and the vehicle was towed to an independent mechanic where a diagnostic test was performed. The contact was informed that the rear differential, rear axle, transfer case, and other unknown parts needed to be replaced. The contact referenced NHTSA Campaign Number: 17V198000 (Power Train); however, the VIN was not included in the recall. The dealer was made aware of the failure. The contact was advised to contact the manufacturer to report the failure. The manufacturer was made aware of the failure, and a case was filed. The contact was i
My 2017 Ram 1500 suffered a complete failure of the electronic power steering (EPS). The truck became unsafe to drive — steering assist cut out suddenly, and warning lights appeared. A professional mechanic removed the rack-and-pinion and found it completely filled with water and mud, despite no external damage. This is a sealed electronic unit — contamination like this points directly to a manufacturing defect. FCA issued Recall S19 (NHTSA 16V-167) for this same EPS failure in 2015–2016 models, yet they refuse to help because my VIN isn’t “covered.” This is unacceptable. Same part, same failure, same safety risk. The truck only has 63k miles, and an active NHTSA investigation (2023) and recent class actions (2024–2025) confirm this is a widespread problem. I’m asking NHTSA to push for a full recall expansion and hold FCA accountable. This is a serious safety issue with real consequences. My steering wheel completely locked up while I was driving with my 5 year old daughter in the truck on Christmas Day no less. It could have been much worse.
Power steering completely lost power and couldn’t control the truck, almost got into a collision
The contact owns a 2017 Ram 1500. The contact stated that while driving 80 MPH, the power steering assist failed to operate as needed without warning. Due to the failure, the contact used excessive force to steer the vehicle. Additionally, the contact stated that the failure occurred while starting the vehicle after the vehicle had not been driven for more than a day. The vehicle was initially taken to an independent mechanic, where the vehicle was diagnosed with a defective steering column shaft. The contact stated that the steering column shaft would be sprayed with lubricant, which would temporarily correct the failure; however, the failure returned after consistent driving. The vehicle was taken to a dealer, where the contact was provided an estimate for a diagnostic test. The manufacturer was also notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 100,000.
Loss of power steering in cold temperatures with electronic power steering.
My 2017 Ram 1500 is experiencing a critical failure of the ABS control module, resulting in persistent brake system warning lights, ABS warning, and electronic stability control (ESC) warning on the dashboard. This failure disables the anti-lock braking system, traction control, and cruise control, posing a significant safety risk, especially in adverse conditions where ABS is essential to prevent wheel lockup. The dashboard warning lights are constantly illuminated, creating distraction and driver fatigue. The dealership diagnosed the issue as a faulty ABS control module but informed me the part is on indefinite backorder with no estimated availability. They provided no interim solution, leaving me to drive an unsafe vehicle without ABS or cruise control, critical for long-distance highway travel. The absence of ABS increases the risk of skidding or loss of control during emergency braking, particularly on wet or slippery surfaces. The disabled ESC further compromises vehicle stability. This failure at 125,000 miles on a well-maintained vehicle is unacceptable and appears to be a widespread issue, as numerous 2015-2018 Ram 1500 owners report identical problems online and in forums. This defect warrants an immediate NHTSA investigation and recall, as it mirrors issues in 2017-2018 Ram HD models already under recall for similar ABS/HCU failures. I should not be forced to drive an unsafe vehicle indefinitely or pay out-of-pocket ($500-$2,000 per dealership estimate) for a manuf
I have a bad ABS Module. Due to this, I dont not have ABS, traction control, or cruise control. I have been trying to get one for years, since roughly 2021... Again, I do not have ABS or tractions control, which are federally mandated to have. I have been told that the chips on this module is bad and that nothing that can be done. This is just wrong, and is a major safety concern on the road that I would hold the dealer liable for. Safety is a major concern here if I have to brake abruptly, or it is raining without traction control I fear for myself and others lives are at risk ... There were no warning, the light indicators just went off and started flashing... I feel this needs to be fixed asap, and I just recently learned that I could reach out here in hopes to find a resolution. If it cant be fixed, then I believe the dealer should have to buy the vehicle back as they are federally mandated to provide ABS and traction control on vehicles. Thank you for your time.
Emergency brake does not hold vehicle when parked. Had dealership look at brake system and everything is fine. When emergency brake is applied, I can drive off not realizing the brake is on until an alarm sounds that I am driving with it engaged. This has been ongoing for years. I checked multiple forums on this problem and I am not the only one that has asked about the particular problem.
The anti lock brakes warning light is illuminated and dealership has no repair parts to fix the defect resulting in an unsafe condition. this also results in an inability to operate the cruise control function of the automobile . The condition has existed for over one year with no ability to obtain the needed repair parts to remedy the situation. obviously RAM/DODGE has no interest in resolving this issue without the intervention of some regulatory authority.
The bracket connecting the fuel tank strap to the frame has broken and left fuel tank unsupported. Extreme fire hazard is fuel tank becomes disconnected or leaking
Egr coolant system leaking
The anti lock brakes warning light is illuminated and dealership has no repair parts to fix the defect resulting in an unsafe condition. this also results in an inability to operate the cruise control function of the automobile . The condition has existed for over one year with no ability to obtain the needed repair parts to remedy the situation. obviously Stellantis has no interest in resolving this issue without the intervention of some regulatory authority.
DASH POPPED UP TIRE TRACATION NOT WORKING, TOOK TO DEALER AFTER I SCANNED. BRAKE MODULE IS BAD AND WAS TOLD COULD NOT DRIVE UNTIL REPLACED, DUE POSSIBLE LOSS OF CONTROL. ABS BRAKE MODULE PN#68295368AC NEEDS REPLACING. THE DEALER AT THE TIME SAID THE PART WAS BACK ORDERED WITH 5 WAITING FOR OVER 2-3 MONTHS. THAT WAS AUGUST 5TH. I HAVE CHECKED WITH DEALER EVERY WEEK SINCE, ON THE PART AND STILL NO PARTS AND THEY ARE UNSURE OF WHEN THEY WILL RECIEVE THEM. THIS IS MY MAIN SOURCE OF TRANSPROATION AND I CANNOT DRIVE DUE TO POSSIBLE BRAKE FAILURE. I HAVE CALLED OTHER DEALERS AND BEING TOLD THE SAME THING.
What component or system failed or malfunctioned: Electronic/ABS-Anti-Lock Braking System, and is it available for inspection upon request? YES. How was your safety or the safety of others put at risk? When the light comes on, brakes shake and when on a wet/slippery surface, pushing down on brake pedal, feels like there's no brakes and it's hitting metal. There's been a recall for other 2017-2018 RAM models for the defective Hydraulic Control Unit (HCU) that can cause failures in the anti-lock braking (ABS), electronic stability control (ESC), and traction control systems and this seems to be the same issue. It's a Dodge RAM 1500 5.7L Hemi and only has 17,200 miles on it, seems odd to have this issue and not be included in the recall. Has the problem been reproduced or confirmed by a dealer or independent service center? NO Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, warning lights show: 1. ABS with a circle around it, 2. a car with 2 wavy tire tracks behind it and a message stating: "Service Electronic Braking System" and "4 Wheel Drive Disabled" light has been going on and off for a couple years
VIN [XXX] Recall “66A Loss of Crankshaft position”. Why is this recall only a software update and does not fix the issue causing the recall? The faulty part is the Tone Wheel and the delamination of the magnetic material on the wheel. The software update just allows the car to drive faster, (40mph) to get it to the dealer for the $2k plus repair. Daimler Chrysler or Fiat, who makes the EcoDiesel engine should be required to pay for this repair. The safety issue is still present. Driving 40mph at 4200rpm on the freeway is a safety concern. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2017 Ram 1500. The contact stated that while the vehicle was at the dealer for routine maintenance, the contact was informed that the drive pinion seal of the rear differential was leaking, and an unknown bolt was bent. The contact stated that while driving at various speeds, the oil pressure warning light illuminated, and the TPMS warning light illuminated. The contact was unsure what repairs needed to be performed. The dealer advised the contact to stop driving the vehicle. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The contact related the failure to that NHTSA Campaign Number: 17V198000 (Power Train); however, the VIN was not included. The failure mileage was approximately 159,000.
The drive shaft and both sides of the front half shaft are bad creating damage to front tires. Mechanic said it seems to be a big problem arrising with Rams that shouldn't be going bad.
I am writing to formally express my concern and disappointment regarding the unavailability of Mopar part #68295368AC, the ABS Control Module for the 2017 Ram 1500 Big Horn. As a result, both the anti-lock braking system (ABS) and cruise control are inoperative. This creates a serious hazard: without a functioning ABS, the risk of skidding and collisions increases significantly. In some cases, owners have reported vehicles rendered undriveable due to locked brakes caused by this failure. On [XXX], I brought my vehicle to Arrigo Chrysler Dodge Jeep Ram of Fort Pierce, Florida for scheduled 70,000-mile service. During intake, I showed the service advisor the illuminated ABS warning lights on my dashboard (see attached photos). Using On-Board Diagnostic Scanner (OBD service dongle), the advisor confirmed an active error code for internal ABS module failure. The service team performed the routine oil change and provided me a Multi-Point Inspection report. However, the report reflected all “green” results and contained no notation regarding the ABS failure, despite the confirmed error. After leaving the dealership and reviewing the documentation, I immediately returned. At that time, the advisor reconnected the diagnostic tool, again confirmed ABS Module Internal Failure, and explained the part was unavailable nationwide with no timeline for restock. I specifically requested to purchase the ABS module replacement for a total amount of $811.58 so this part would be noted in my serv
Unknown. We have owned this vehicle for almost 3 years now and we have had to replace 2 sensors, the cruise control will intermittently no disengage when buttons are pushed or brake pushed, replaced the full pump, sometimes it will lose all power going down the road, HD to replace the fuse box because it was getting and started to melt, it will try to start and will just keep cranking until you slam on the gas, and the rear window leaks every time it rains. We have paid for everything out of pocket and we are still having all these problems and the mechanics can not figure out the problem,but are guessing it the fuel pump or fuel injectors.
The contact owns a 2017 Ram 1500. The contact stated that while driving on the highway at 65 MPH, there was an abnormal rattling sound coming from inside the cabin of the vehicle. There was no warning light illuminated. The contact pulled over to inspect the vehicle and became aware that the fuel tank strap had detached from the corroded fuel tank strap bracket. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer informed the contact that the VIN was not under recall. The manufacturer was notified of the failure. The approximate failure mileage was 80,332.
ADDENDUM TO COMPLAINT #11679643, SUBMITTED ELECTRONICALLY TO NHTSA ON 8/10/2025 10:10:09 AAAM - ADDENDUM READS AS FOLLOWS: ON 08/16/2025 WENT TO VINELAND DODGE CHRYSLER JEEP RAM DEALERSHIP LOCATED AT 899 S. DELSEA DRIVE, VINELAND NJ 08360. PHONE (856) 794-9700 AND SPOKE WITH MARTHA THE MANAGER. MARTHA HAD ONE OF HER TECHS SCAN VEHICLE FOR FREE AFTER PRESENTING HER WITH MY COMPLAINT FORM. TEST CAME BACK CONFIRMING ABS BRAKE MODULE DEFECTIVE / FAILED TEST. BECAUSE MY VIN DOES NOT SHOW ON ANY RECALL LIST I WAS PROVIDED A QUOTE # [XXX] IN WHICH PART #68295368AC ABS BRAKE MODULE WILL COST $483.00 PLUS A $75.00 CORE CHARGE. LABOR TO REPLACE WAS WRITTEN IN RED INK AS $285.00 TO REMOVE AND REPLACE THE ABS MODULE PLUS REPROGRAM TO VEHICLE. IN RECEIVING THE QUOTE I AGREED TO PURCHASE AS I NEED MY VEHICLE TO DRIVE FAMILY AND FOR WORK. MANAGER GOES TO PARTS DEPARTMENT AND GIVES THE QUOTE TO PARTS COUNTER REP EXPLAINING TO PLACE ORDER AND PROVIDE INFO BACK TO HER SO THAT SHE CAN EXPEDITE. RECEIVED BILL AND PAID A TOTAL OF $612.82 FOR PARTS, CORE CHARGE, TAXES, AND CONVIENENCE FEE FOR USING MY CREDIT CARD. NOTE THIS CHARGE DOES NOT INCLUDE THE $285.00 LABOR FEE TO INSTALL AND PROGRAM MODULE ( WILL BE BILLED AT TIME OF SERVICE.) WHEN I GET THE PAID INVOICE BACK I AM TOLD THE PART IS BACKORDERED DUE TO A RECALL, AND THAT THE PART MAY NOT BE AVAILABLE FOR AT LEAST 45 DAYS. ONLY WAY TO GUARANTEE BEING A RECIPIENT OF THE PART WITH MANAGER PLACING EXPEDITE REQUEST WAS TO PREPAY AS I WAS TOLD. IN
ON FRIDAY JUNE 13, 2025 ABS AND TRACTION CONTROL LIGHTS ELLUMINATED AND WOULD STAY ON MOMENTARILY THEN TURN OFF. ON AUG082025 THE ABS AND TRACTION CONTROL LIGHTS ELLUMINATED AND STAYED LIT. ON AUG102025 DROVE TO AUTOZONE BUENA NJ AND HAD THEM SCAN MY VEHICLE USING THEIR FIXFINDER OBDII SCAN TOOL AND APPLICATION. CHECK ENGINE PASSED, ABS FAILED, EMMISSION READY, SERVICE INTERVAL PASS. THERE FIXFINDER APPLICATION INDICATED THAT FOR ABS THE SOLUTION WOULD BE TO REPLACE THE ABS CONTROL MODULE. NO OTHER PARTS LISTED. ATTACHED IS COPY OF REPORT.
Anti-lock Brake Module Internal Electronic Failure. Currently, impossible to replace part due to backorder. Mopar needs to include 2017 Ram 1500 in their ABS Recall for 2019+ models.
Ram 1500 Exhaust Manifold Exhaust in passenger cabinet causing sore throat, headache and asthma exacerbation. Loud ticking sound when starting and acceleration.
Driving and powersteering takes over or quits working and makes it dangerous turning. Electric powersteering switch/sensor failure making the truck uncontrollable while taking a turn
Odometer Fraud. The contact purchased a 2017 RAM 1500 from a private seller. The contact stated that the sales advertisement and the odometer indicated that the mileage was 89,400. In addition, the contact was informed that the vehicle had been in one previous accident. The contact purchased the Carfax report, which indicated that on December 26, 2024, the vehicle received a transfer case replacement, and the mileage was reported at 181,000. The contact stated for confirmation of the information, the contact purchased a second car fax report, which shared the same information. The contact stated that the seller declined contact.
The contact owns a 2017 Ram 1500. The contact stated while driving at various speeds, the vehicle lost power steering functionality. There was no warning light illuminated. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall related to the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 66,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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