Page 17 of 18 · complaints 801–850 of 884

2017 Ram 1500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Tires
Filed Sep 3, 201812,350 milesUT

I HAVE A DODGE 2017 1500 SERIES PICKUP. IT IS EQUIPPED WITH GOODYEAR WRANGLER SR-A P275/60R20 TIRES. AFTER RETURNING FROM A TRIP I NOTICED THE LEFT REAR TIRE HAD AN AIR LEAK. I TOOK IT TO A TIRE REPAIR SHOP AND THEY REMOVED THE TIRE FROM THE VEHICLE. IT HAD VERY UNUSUAL WEAR INDICATING THE TIRE HAD A BULGE AND THEN SUFFERED A TINY HOLE IN THE TIRE. UPON REMOVAL AND INSPECTION, THE TIRE HAD SPLIT ACROSS THE TREAD ON THE INTERIOR OF THE TIRE APPROXIMATELY 6 INCHES LONG. A REVIEW OF THE NHTSA COMPLAINTS INDICATES THAT THIS SAME SCENARIO OCCURRED ON SEVERAL OCCASIONS WITH THE SAME TYPE OF VEHICLE AND THE SAME TIRE.

Air BagsCrash
Filed Aug 29, 201837,000 milesNY

AIR BAGS DIDN'T DEPLOY ON 2017 RAM 1500. TRUCK IS TOTALED WITH FRONT END AND FRONT CORNER PANEL DAMAGE, BODY DAMAGE ON ALL SIDES OF VEHICLE. HIT STEERING WHEEL WITH HEAD CAUSING AIR BAG COVER TO POP OFF SLIGHTLY.

Engine
Filed Aug 28, 201815,500 milesVA

THIS INVOLVES A 2017 RAM ECODIESEL WITH 15,500 MILES. THE ECO DIESEL STARTED TO MAKE A RATTLING SOUND AS I WAS DRIVING STRAIGHT AT INTERSTATE SPEED AND THEN A LOUD BANG. I LOST ALL POWER TO THE TRUCK AS THE ENGINE CUT OFF WHILE I WAS ON THE HIGHWAY. IT WAS A VERY DANGEROUS SITUATION AS I WAS IN THE MIDDLE LANE AND HAD TO GET OVER TO THE SIDE WITH OUT POWER AND BRAKES. THE DEALERSHIP HAS STATED IT WAS A CAM ISSUE AND THAT THEY WOULD NEED TO TAKE THE CAB OFF THE TRUCK TO DIAGNOSE THE ENGINE. ALL I CAN SAY IS THE TRUCK ONLY HAS 15,500 MILES ON IT AND THIS WAS A SERIOUS SAFETY ISSUE FOR MYSELF AND MY FAMILY THAT WAS ON BOARD. I DID SOME RESEARCH ON LINE AND THERE SEEMS TO BE NUMEROUS EXAMPLES OF EARLY ENGINE FAILURE IN BOTH GRAND CHEROKEES AND RAM TRUCKS. RAM IS STILL AT THE DEALERSHIP BEING EVALUATED. *TT *TR CONSUMER STATED HE REPLACED THE ENTIRE ENGINE AND WAS WITHOUT THE VEHICLE FOR 34 DAYS, UPDATED 10/11/18*JB *DT*JB

Structure › Body
Filed Aug 22, 201819,572 milesOH

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE TAILGATE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED AT CHARLIE'S DODGE CHRYSLER JEEP RAM (725 ILLINOIS AVE, MAUMEE, OH 43537, (419) 893-0241). THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE TAILGATE WARNING INDICATOR ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,572.

Electrical System
Filed Aug 21, 20181,900 milesCA

TRUCK WITH 3.0L DIESEL ENGINE. VEHICLE HAS TWICE (DURING FIRST 6,000 MILES) SHOWN ERROR MESSAGE "SERVICE ELECTRONIC THROTTLE CONTROL" AND TRUCK HAS BEEN DISABLED. FIRST TIME WAS DRIVING ON MOUNTAIN HIGHWAY WITH HEAVY COMMUTE TRAFFIC WHEN TRUCK COULD NOT MAINTAIN ANY SPEED AND STRUGGLED GET TRUCK SAFELY OFF ROAD. WITH MULTIPLE OCCURENCES WITH BRAND NEW VEHICLE IT IS A SAFETY ISSUE.

Fuel/Propulsion System
Filed Aug 18, 2018101,000 milesND

THE FUEL LEVEL SENSOR FOR THE PAST APPROXIMATELY 10,000 MILES INTERMITTENTLY QUITS READING THE FUEL LEVEL. THE FUEL LEVEL GAUGE IN THE DASH CLUSTER DROPS TO EMPTY, REGARDLESS OF THE ACTUAL FUEL LEVEL. THE MESSAGE 'FUEL SENSOR FAILURE' APPEARS ON THE DASH CLUSTER. SOMETIMES IT STAY FOR A FEW SECONDS, AND OTHER TIMES IT STAYS FOR A FEW MINUTES. THEN IT RETURNS TO WORKING ORDER AND GIVES AN ACCURATE READING OF THE FUEL LEVEL. OTHER TIMES THE CHECK ENGINE LIGHT COMES ON, AND I HAVE TO CLEAR THE CHECK ENGINE LIGHT WITH A CODE READER. CODE READER STATES CODE P0463 FUEL LEVEL SENSOR. THIS CODE APPEARS WITHOUT THE FUEL GAUGE CHANGING.

Engine
Filed Aug 14, 201823,000 milesLA

IN MOTION, THE ENGINE SEAMS TO LOOSE POWER WHEN THE TRANSMISSION KICKS DOWN TO PASSING GEAR FOR A SHORT TIME THEN IT PICKS UP POWER. FEELS ALMOST LIKE IT TAKES TIME FOR THE TIMING TO CATCH UP...... CAN YOU HELP? IT ALSO DOES IT ON TAKE OFF AS WELL

Power Train
Filed Aug 11, 201818,190 milesNV

LAST WEEK ON MY WAY HOME FROM A LONG DAY OF WORK I WAS DRIVING ON I15 IN LAS VEGAS NV. AS I WAS DRIVING ROUGHLY AROUND 75MPH I STARTED TO HEAR A CLICKING NOISE THEN I HEARD A LOUDER BANG LIKE SOMETHING BROKE, THE GAS PEDAL WOULD NOT WORK SO I STARTED TO SLOW DOWN AND PULL TO THE SIDE. WHEN I CAME TO A COMPLETE STOP THE TRUCK WOULD NOT GO INTO PARKING I TURNED OFF THE TRUCK AND IT IT CONTINUES TO ROLL SO I PRESSED THE EMERGENCY BREAK. I GOT OUT TO SEE WHAT WAS WRONG AND MY DRIVE SHAFT WAS BROKEN IN HALF. THE NEXT MORNING THE TRUCK WAS TOWED TO A RAM DEALER AND THE ISSUE WAS BUT I WAS TOLD THAT IT WOULD HAPPEND AGAIN BECAUSE THAT IS A COMMON ISSUED WITH RAM 1500 SINGLE CABS WITH 3:92 GEARS AND 8 SPEED TRANSMISSION. IF RAM AND CHRYSLER ARE WELL AWARE OF THIS PROBLEM WHY NOT FIXED IT. I'M SCARED THAT IT WILL HAPPEN AGAIN AS I WAS TOLD AND AT THAT TIME I WILL NOT HAVE FACTORY WARRANTY AND WILL COST ME A LOT OF MONEY IN ORDER TO FIX A PROBLEM THAT SHOULD HAVE BEEN FIXED BY THE AUTOMAKERS

Fuel/Propulsion System
Filed Aug 7, 201836,250 milesGA

MY RAM 1500 JUST ROLLED OVER THE 36K FACTORY WARRANTY AND MY TRANSMISSION LIGHT CAM AND MY FUEL LEVER INDICATOR FAILED. I AM AFRAID THAT THE TRUCK WILL SHUT OFF WHEN THE FUEL LEVER DROPS TO E BUT I KNOW THERE IS FUEL IN THE TRUCK. ALSO WHEN MY TRANSMISSION LIGHT COMES ON THE ECO FUEL SYSTEM DOES NOT WORK ANY MORE. NO MESSAGES APPEAR ON MY MESSAGE PANEL. WHEN THE FUEL SENSOR FAILURE HAPPENS I AM DRIVING ON THE HIGHWAY AND I JUST MADE A LEFT TURN. I HAVE ALSO HAVE ISSUES WITH MY RADIO TURNING ITS SELF OFF OR ADJUSTING THE VOLUME BY ITS SELF.. I HAVE ALSO EXPERIENCED MY DIGITAL ODOMETER READING TO JUST DISAPPEAR AT RANDOM TIMES. MY TRANSMISSION LIGHT COMES ON RANDOMLY. IT IS SAD THAT I BOUGHT A NEW TRUCK WITH 12 MILES ON IT AND NOW I HAVE ALL THESE PROBLEMS. I JUST DON'T TRUST THE TRUCK AND DON'T FEEL LIKE IT IS SAFE TO DRIVE. THE RADIO ISSUE HAPPENED THE NEXT DAY AFTER I PURCHASED THE TRUCK...I AM SO SICK OF THIS

Electrical System
Filed Aug 6, 2018ID

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) WAS RECEIVED IN JUNE OF 2018. THE LOCAL DEALER (LARRY H. MILLER CHRYSLER JEEP DODGE RAM BOISE, 222 AUTO DR., BOISE, ID) INFORMED THE CONTACT THAT THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Structure › Body
Filed Aug 2, 201827,000 milesMI

THE TAILGATE ON MY RAM HAS OPENED TWICE WHILE VEHICLE WAS IN MOTION. ONCE WHILE I WAS PULLING A SMALL TRAILER. THE TAILGATE FELL OPEN HITTING THE TRAILER JACK CAUSING DAMAGE TO THE TAILGATE. THIS IS A LEASE VEHICLE AND I WILL BE HELD RESPONSIBLE FOR THAT DAMAGE. BOTH TIMES I WAS PARKED AND HAD JUST STARTED TO LEAVE.

Vehicle Speed ControlCrash1 injured
Filed Jul 31, 201812,000 milesGA

THE CRUISE CONTROL TURNED ITSELF ON, WHILE TRYING TO TURN IT OFF THE GAS ACCELERATED AND I WAS UNABLE TO DISENGAGE THE CRUISE CONTROL. I WAS UNABLE TO CONTROL THE SPEED AS IT KEPT RISING, CAUSING ME TO GO INTO THE DITCH STRIKING A 6 FT CULVERT TILE AND FLIPPING MY VEHICLE. *DSY *TR

Tires › Sidewall
Filed Jul 24, 2018TX

TL* THE CONTACT OWNS A 2017 RAM 1500 EQUIPPED WITH GOODYEAR WRANGLER TIRES, SIZE: 225/75R16. UPON INSPECTION, THE CONTACT NOTICED THAT BOTH FRONT TIRES HAD SIDEWALL DAMAGE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT TIRE FACILITY WHERE IT WAS DETERMINED THAT THE VEHICLE WAS EQUIPPED WITH INCORRECT TIRES. THE FACILITY DECLINED TO SERVICE THE TIRES. THE MANUFACTURER INFORMED THE CONTACT THAT THE DEALERS WERE INSTRUCTED NOT TO INSTALL THOSE TIRES ON THE VEHICLE. THE MANUFACTURER ALSO INFORMED THE CONTACT THAT THEY WOULD NOT ASSUME RESPONSIBILITY FOR REPLACING THE TIRES DUE TO A NON-FACTORY DEALER INSTALLING THE TIRES. UPON CONTACTING AN UNKNOWN DEALER, THE CONTACT WAS INFORMED THAT GOODYEAR HAD APPROVED THE TIRE INSTALLATION. THE TIRE FAILURE MILEAGE WAS 20,300. THE VEHICLE FAILURE MILEAGE WAS UNKNOWN.

Structure › BodyCrash
Filed Jul 13, 201838,000 milesFL

"TAKATA RECALL" ON MY TRUCK, THE TAILGATE WILL RANDOMLY OPEN WHEN DRIVING DOWN THE ROAD. I HAVE HAD MY LAWN MOWER FLY OUT INTO THE ROAD ON THE INTERSTATE DUE TO THIS ISSUE. THIS IS A HUGE SAFETY ISSUE. I HAVE DONE MY RESEARCH AND I SEE THERE ARE A LOT OF OTHER PEOPLE WHO ARE HAVING THIS ISSUE. I HAVE EMAILED RAM AND MOPAR WITH NO RESPONSE. THEY WANT $350 TO FIX THIS AT THE DEALERSHIP. MY TRUCK IS A 2017 I SHOULD NOT HAVE TO PAY TO REPLACE A PART THAT IS A SAFETY ISSUE. THIS SHOULD BE A RECALLED ISSUE. ANYTHING YOU COULD DO TO HELP WOULD BE GREATLY APPRECIATED.

Unknown or Other
Filed Jul 13, 201818,000 milesPA

TAILGATE RANDOMLY DROPS BY ITSELF. HAPPENS WHEN YOU LOCK THE TRUCK. IT DOES NOT HAPPEN ALL OF THE TIME. CAN HAPPEN WHEN VEHICLE IS IN MOTION. TAILGATE LOCK MECHANISM IS MISSING A TAB THAT ALLOWS A PLASTIC PIECE THAT CONTROLS THE TAILGATE LOCK TO TRAVEL TO FAR THUS UN-LATCHING THE TAILGATE

Electrical System
Filed Jul 12, 201811,400 milesIL

SOMETIMES THE TRUCK WON'T RECOGNIZE THE KEY FOBS. TRUCK INSTRUMENT PANEL WILL CONTINUE TO DISPLAY KEY FOB HAS LEFT THE VECHILE AND THE CHIME CONTINUE TO SOUND EVEN THO I HAVE THE KEY FOB IN MY POSSESSION. I CAN PUT THE VECHILE IN GEAR AND DRIVE BUT INSTRUMENT PANEL WILL CONTINUE TO DISPLAY KEY FOB HAS LEFT THE VECHILE AND THE CHIME WON'T STOP SOUNDING. (I HAVE VIDEOS AND PICTURES OF THIS ISSUE) . ALSO WHEN I USED THE SPEED CONTROL AT A STEADY SPEED AND THAN USE THE CRUISE CONTROL TO REDUCE THE SPEED WHEN I COME TO A COMPLETE STOP AND PRESS THE GAS PEDAL AGAIN THE TRANSMISSION SHIFT DIFFERENTLY. THE TRANSMISSION DELAY SHIFTING ENGAGEMENT . (THERE WAS A RECALL ON MY VECHILE FOR THE CRUISE CONTROL AND AT THE MOMENT MY TRUCK IS IN THE DEALER GETTING THE RECALL DONE , TRANSMISSION SHIFTING PROBLEM LOOKED AT AND GETTING THE KEY FOB ELECTRICAL PROBLEM FIX. DEALER TECH IS TRYING TO FIX THE PROBLEM . A REQUEST WAS MADE TO CORPORATE ENGINEERS FOR ASSISTANTS FIXING THE PROBLEM. DEALER AND ENGINEERS ARE WORKING TOGETHER TRYING TO FIGURED THE KEY FOB PROBLEM.VECHICLE MILEAGE APPROXIMATELY 11400.

Unknown or Other
Filed Jul 3, 2018CA

THERE IS ONE RECALL FOUND ON THE RECORDS AND IT STATES THAT REPAIR IS REQUIRED BY A DEALER. WILL THIS BE TAKEN CARE OF PRIOR TO ME LOOKING AT THE CAR?

Fuel/Propulsion System
Filed Jun 30, 20186,500 milesMT

THE TRUCK HAS A LACK OF ACCELERATION. WHEN YOU PRESS DOWN THE THROTTLE IT TAKES 5 SECONDS OR MORE FOR IT TO RESPOND CAUSING A MAJOR SAFETY CONCERN. SO MUCH THAT YOU CANNOT CROSS TRAFFIC AND OR ACCELERATE UP THE HILL WHERE IT DECLINES IN SPEED. I LIVE IN THE NORTHWEST IN COLDER CLIMATES WAS SNOW AND I LOSE ACCELERATION AND TRACTION WHEN GOING UP HILLS. I HAVE BEEN IN NUMEROUS CLOSE CALLS. IT HAS BEEN TO THE DEALERSHIP 3 * AND CHRYSLER SAYS IT OPERATES ON DESIGN BECAUSE IT IS NOT THROWING ANY CODES FOR THEM TO READ. I WANT TO KNOW WHERE A 5 SECOND DELAY IN ACCELERATION IS SAFE? I PURCHASED THE VEHICLE OCTOBER 31ST 2017 1ST COMPLAINT AND TIME TO THE DEALERSHIP WAS IN DECEMBER AND THAT CONTINUES TO GET WORSE THE TRUCK ONLY HAS 6500 MILES ON IT.

Unknown or Other
Filed Jun 26, 2018CA

VEHICLE LOW FUEL LIGHT COME ON WHEN THE VEHICLE HAS SUBSTANTIAL AMOUNT OF FUEL IN TANK. TANK IS 32 GALLONS AND THE LOW FUEL LIGHT ACTIVATES AS IF IT HAD A STANDARD 26 GALLON TANK. THIS PROBLEM HAS BEEN ONGOING SINCE I PURCHASED THE VEHICLE IN EARLY 2017 I HAVE REPORTED IT TO FCA SEVERAL TIMES AND BEEN TOLD A SOFTWARE UPDATE WOULD FIX IT. EACH TIME THEY SAY THE UPDATE WILL BE COMING IN A FEW MONTHS BUT IT HAS NEVER HAPPENED. THIS IS NOT A SAFETY ISSUE AS FAR AS POSSIBLE LIFE THREATENING, BUT IT IS A PROBLEM THAT SHOULD HAVE BEEN FIXED BY NOW.

Unknown or Other
Filed Jun 15, 2018NY

WHEN DRIVING MY DOGE RAM 1500 TAIL GATE COMES DOWN BY IT SELF HAVE TAKEN TO DEALERS TWIC HAPPEITE AND THEY SAY THEY CANT FIND ANY THING WRONG WITH IT

Structure › Body
Filed Jun 13, 201822,315 milesNC

THE TAILGATE LATCH FAILS AND TAILGATE FALLS DOWN IN THE OPEN POSITION. VERY UNSAFE IF BED IS LOADED. ALSO COULD GET DAMAGED IF HAULING A TRAILER OR CAMPER. THIS HAPPENS AFTER THE AUTOMATIC DOOR LOCK ENGAGES AFTER 5 TO 15 MPH. THIS HAPPENS DAILY WHILE IN MOTION.

Unknown or OtherCrash
Filed Jun 12, 20187,000 milesCA

I HAD A AXEL FIXED UNFORTUNATELY THEY BLAME IT ON MY USED OF MY VEHICLE WHICH I TAKE IT TO THE RANCHO WHERE IS MUD AND RAIN COUPLE DAYS. THEY SAY THAT I WOULDNT BE WARRANTY BUT THAT THEY CAN FIX IT IF I PAY OFF POCKET. I ASKED THEM IF I DID I'LL BE UNDER WARRANTY STILL THEY SAY YES. COMES DOWN THAT MY DIFFERENTIAL GIVES OUT ON ME. THEY SAID THAT THE OLD IDEALERSHIP I TOOK FOR THE AXEL HAD FLAGGED IT WITH A POWER TRAIN RESTRICTIONS. I ASKED THEM WHAT THEY MEANT BY THAT THEY SAID THEY TOOK OF MY WARRANTY. SO AS WE SPEAK TRUCK IS GETTING TRANSFER TO ANOTHER SHOP TO GET IT FIX WITH DODGE PARTS. I SEE ONLINE THAT THE DIFFERENTIALS ON 1500 HAVE A RECALL IN MY YEAR.

TiresCrash
Filed Jun 11, 20184,256 milesPR

TL* THE CONTACT RENTED A 2017 RAM 1500 EQUIPPED WITH GOODYEAR WRANGLER ST(P) TIRES, SIZE P275/60/R20 (NA). WHILE DRIVING 35 MPH, THE FRONT AND REAR DRIVER'S SIDE TIRES BLEW OUT, CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE CAME TO A STOP WHEN THE VEHICLE CRASHED INTO A CEMENT PARTITION IN THE ROAD. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN BACK TO THE RENTAL FACILITY. THE DIAGNOSIS AND REPAIR DETAILS WERE NOT DISCLOSED. THE DOT NUMBER AND TIRE FAILURE MILEAGE WERE NOT AVAILABLE. THE VEHICLE FAILURE MILEAGE WAS 4,256.

Unknown or Other
Filed May 28, 201811,000 milesNY

WHEN PARKING AT A HILL YOU DRIVE AWAY AND THE TAILGATE OPENS UP. THEN AS I'M GETTING OUT OF MY DRIVEWAY WHICH IS NOT ON A HILL IT DID THE SAME THING. IT OPENS AND CAUSES IT TO SLAM DOWN.

Power Train
Filed May 27, 2018TX

THE VEHICLE JUMPS (BUMPS) WHEN COMING TO A COMPLETE STOP AND THE VEHICLES TRANSMISSION IS IN DRIVE MODE. IT DOES THIS ALSO WHEN RELEASING THE BRAKE FROM A COMPLETE STOP WITH THE TRANSMISSION IS IN DRIVE. THIS HAPPENS WHEN STOPPING OR TAKING OFF FROM STOP LIGHTS OR STOP SIGNS OR IN GENERAL STOPS OR DRIVING OFF. I DON'T WANT IT TO BE AN INCIDENT IN THE FUTURE. I DON'T WANT IT TO GET WORST AND CAUSE AN INCIDENT BY RUNNING INTO A VEHICLE IN FRONT OF ME OR A PEDESTRIAN.

Unknown or Other
Filed May 26, 201838,855 milesTX

ON RANDOM OCCASIONS THE TAIL GATE WILL FALL OPEN WHILE THE VEHICLE IS IN OPERATION. I HAVE SPOKEN WITH OTHER RAMM OWNERS AND THE PROBLEM SEEMS TO EFFECT THE 2017 AND 2018 RAM TRUCKS. I HAVE INSPECTED AND INVESTIGATED THE POTENTIAL PROBLEM...I DO NOT SEE AN IMMEDIATE PROBLEM, THERE ARE SEVERAL ONLINE BLOGS AND DISCUSSION THREADS OF THIS PROBLEM. I BELIEVE THIS TO BE A SAFETY ISSUE THAT THE MANUFACTURER SHOULD WORK TO RESOLVE AND OFFER A SOLUTION TO ALL OWNERS. I AM RELUCTANT TO HAUL ITEM IN THE BED OF MY TRUCK DUE TO THIS DEFECT AS THE RISK OF SOMETHING FALLING OUT AND POTENTIALLY INJURING ANOTHER MOTORIST. I DID PURCHASE THIS VEHICLE USED WITH SEVERAL MILES ALREADY ON THE VEHICLE , I SUPPOSE THAT THE PREVIOUS OWNER HAD THE PROBLEM BUT WAS UNCERTIAN OF HOW TO RESOLVE THE PROBLEM.

Electrical System
Filed May 13, 201816,000 milesFL

WHILE DRIVING THE RADIO (U CONNECT) KEEPS SHUTTING OFF AND LOSING SIGNAL

Structure › Body
Filed May 9, 201844,000 milesAL

THE TAILGATE WILL OPEN AT RANDOM INTERVALS (4 TIMES IN THE PAST 2 WEEKS) WHILE THE VEHICLE IS IN MOTION. THE SOURCE OF THE ISSUE IS THE LOCK ACTUATOR ON THE TAILGATE HANDLE.

Tires
Filed Apr 30, 20185,700 milesNY

THIS COMPLAINT IS FOR THE GOODYEAR TIRES THAT CAME ON MY 2017 DODGE RAM 1500. TIRE IS GOODYEAR WRANGLER SA-R. TIRE SIZE IS 275/60R20. I WAS DRIVING THROUGH PA ON THE WAY TO NY DRIVING A LITTLE OVER THE POSTED SPEED LIMIT (70MPH) WHEN THE FRONT DRIVERS SIDE TIRE BLEW OUT WITH NO WARNING. ONLY 5700 MILES ARE ONE THESE TIRES AND I WAS ABOUT 3 HOURS INTO A 6 HOUR DRIVE WITH CLEAR AND COOL WEATHER CONDITIONS. THERE WAS NO ALERT FROM TIRE PRESSURE SENSOR STATING THEY AIR WAS LOW. THERE WAS A LOUD BANG AND IT PULLED HARD TO THE LEFT INTO THE LEFT LANE... THANKFULLY NO OTHER VEHICLES WHERE IN THAT LANE. AT THAT SPEED IT COULD'VE EASILY BEEN A CRASH WITH FATALITIES. I'VE SEEN SIMILAR COMPLAINTS ABOUT THIS SAME TIRE DOING THE SAME THING BUT GOODYEAR WON'T DO ANYTHING UNLESS THEY GET A CERTAIN AMOUNT OF COMPLAINTS ABOUT THIS. THIS SHOULD NOT HAPPEN AT 5700 MILES UNLESS AN OBJECT WAS STRUCK WHICH IS NOT THE CASE.

Air BagsCrash3 injured
Filed Apr 20, 201870,000 milesMT

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 65 MPH, THE VEHICLE VEERED TO THE RIGHT WITHOUT WARNING. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND STRUCK A GUARDRAIL. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIRE DETACHED COMPLETELY AND THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED MINOR INJURIES AND BRUISING. THE FRONT AND REAR PASSENGERS SUSTAINED MINOR BRUISING THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

Vehicle Speed Control
Filed Apr 9, 2018300 milesMN

WHEN USING THE CRUISE CONTROL BETWEEN 30 AND 45 MPH, WHEN RESUMING THE VEHICLE WILL GAIN UP TO 10MPH OVER THE SET SPEED AND THE RPMS WILL SIT AT 4K UNTIL CRUISE CONTROL IS DISENGAGED. THIS OCCURS ON INCLINES, DECLINES AND FLAT SURFACES. THIS HAS BEEN CONFIRMED BY TWO DEALERSHIPS ON THIS VEHICLE. ONE DEALERSHIP CONFIRMED IT ON OTHER 2017 RAM 1500S WITH 3.6L ENGINE. FCA US LLC STATES THAT THIS IS "AS DESIGNED".

Power Train
Filed Apr 9, 201814,000 milesNY

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE STATIONARY, THE VEHICLE ROLLED BACKWARDS IN THE PARK POSITION. THE FAILURE RECURRED ON ANOTHER OCCASION. THE VEHICLE WAS TAKEN TO FAYETTEVILLE DODGE IN FAYETTEVILLE, NEW YORK 13066, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT WAS ABLE TO RECORD THE FAILURE ON VIDEO AND SUBMITTED THE VIDEOS TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.

Fuel/Propulsion System
Filed Apr 8, 201810,000 milesAL

COLD START ENGINE EXHAUST TEMPERATURE TOO LOW

Structure › Body
Filed Apr 8, 2018IL

BOUGHT A BRAND NEW RAM 1500 CREW CAB SPORT NIGHT ESPECIAL EDITION. AT 3,332 MILES THE ENTIRE TRUCK WAS REPAINTED DUE TO RUST COMING THROUGH THE PAINT AND PAINT DEFECT BUBBLES UNDER PAINT AND DIRT , FRONT BUMPER PLATE BRACKET FIX DUE TO HOLES BEEN DRILLED TO BIG, AND FRONT PASSANGER SIDE LIGHT WAS ALIAGNED WITH THE BODY SINCE THERE WAS A GAP AND NOT INSTALLED CORRECTLY. I TOOKED MY TRUCK BACK TO THE DEALER TO PAINT 6 BOLTS THAT WEREN'T PAINTED AND TO REPLACE THE DRIVER SIDE( MOPAR CHRYSLER RAM ) STEP BAR DUE TO GETTING RUSTED . THIS HAPPENED AT 5,894 MILES . NOW AT 6,700 MILES I WILL BE TAKING MY TRUCK BACK TO THE DEALER DUE TO RUST SHOWING ON BOLTS AND REAR BUMPER.

Air BagsCrash1 injured
Filed Apr 5, 201819,000 milesSC

ON MARCH 2, 2018, AS I WAS STOPPED ON A HIGHWAY FOR A CAR IN FRONT OF ME STOPPED, WITH HIS BLINKER ON AND WAITING TO TURN IN A DRIVEWAY, I WAS REAR-ENDED BY SOMEONE DOING APPROX. 50 TO 55 MPH. ON IMPACT, MY DRIVER'S SEAT BROKE CAUSING ME TO LAY FLAT, RIPPING MY GRIP OFF THE STEERING WHEEL AND THEN GOING INTO ON COMING TRAFFIC WHICH CAUSED ME TO HEAD ON COLLIDE WITH A CHEV. AVALANCHE TOTALING ALL THREE VEHICLES. I INJURED MY NECK, LOWER AND MIDDLE BACK. ALSO, BRUISED MY SHOULDER, RIBS AND UPPER ARM. I HAVE TWO CONCERNS. I BELIEVE THERE SHOULD BE BETTER TESTING OF REAR-END COLLISIONS. I BELIEVE IF MY SEAT WOULD NOT HAVE BROKE, I WOULD HAVE STAYED IN CONTROL OF MY VEHICLE POSSIBLY PREVENTING MY TRUCK GOING INTO ONCOMING TRAFFIC. ALSO, MY BACK AND NECK WOULD NOT HAVE RECEIVED AS MUCH WHIPPING MOTION CAUSING MY INJURIES. MY SECOND CONCERN IS THE AIRBAGS NOT DEPLOYING IN THE HEAD ON COLLISION. THE AVALANCHE'S AIRBAGS DEPLOYED BUT MINE DID NOT. I WROTE CHRYSLER AN EMAIL REPORTING THE INCIDENT AND MY CONCERNS. THEY APPOINTED BOSCH EAA TO INVESTIGATE IT THE INCIDENT AND INSPECT MY TOTALED TRUCK AND REVIEW THE DATA FROM MY VEHICLE'S COMPUTER. BOSCH HAS TOLD ME THEY SENT THE INVESTIGATION REPORT TO CHRYSLER TO REVIEW AND THEY WILL RESPOND TO ME WITHIN THE NEXT TWO WEEKS. I BELIEVE MORE STRICTER TESTING SHOULD BE DONE AND SEATS SHOULD BE IMPROVED TO AVOIDED SEATS BREAKING IN COLLISIONS CAUSING INJURY AND DEATH TO FRONT AND REAR PASSENGERS. THESE ARE THE REFERENCE NUMBERS TO MY CASE WITH

Latches/Locks/Linkages › Doors › Latch
Filed Apr 3, 201833,462 milesSC

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE TAILGATE UNLATCHED AND DROPPED INDEPENDENTLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO STATELINE CHRYSLER JEEP DODGE RAM (LOCATED AT 800 GOLD RD, FORT MILL, SC) WHERE IT WAS DIAGNOSED THAT THE LATCHES NEEDED TO BE LUBRICATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 33,462.

Structure › Body
Filed Mar 14, 20181,000 milesCT

WHEN UNDER ACCELERATION IN ANY GEAR, FROM 2000 TO 2500 RPM THERE IS A BUZZY FEELING VIBRATION IN THE FLOOR, GAS PEDAL AND STEERING WHEEL. TAKEN VEHICLE TO 2 SEPARATE DEALERS WHO CLAIM "NORMAL CHARACTERISTIC", HOWEVER THIS ISSUE DID NOT START OCCURING UNTIL THE VEHICLE HAD ABOUT 1000 MILES ON IT.

Exterior Lighting
Filed Mar 9, 20189,000 milesMN

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE LOW BEAM HEADLIGHTS ILLUMINATED VERY DIMLY. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO STATED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

Service BrakesCrash
Filed Feb 22, 20184,000 milesME

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN A DRIVEWAY ON A SLIGHT INCLINE WITH THE PARKING BRAKE ENGAGED, THE VEHICLE ROLLED BACKWARDS AND STRUCK A TREE. THE VEHICLE WAS NOT TAKEN TO THE DEALER; HOWEVER, SOUTHERN MAINE MOTORS IN SACO, MAINE WAS CONTACTED BY PHONE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

Structure › Body
Filed Feb 22, 201814,000 milesOH

MY TAILGATE ON MY PICK-UP FALLS OPEN RANDOMLY. SUPPOSEDLY THE LOCK MECHANISM HAS A TAB THAT IS PRONE TO BREAK OFF WHEN THE TAILGATE LOCKS AUTOMATICALLY WITH THE DOOR LOCKS. THIS CAUSES THE MECHANISM TO ENGAGE TO OPEN AND THE TAILGATE FALLS OPEN RANDOMLY. THIS COULD BE CATASTROPHIC IF I AM HAULING SOMETHING ON THE HIGHWAY AND THE TAILGATE FLIES OPEN SPILLING THE LOAD ON THE HIGHWAY. SHOULD BE A RECALL FOR SAFETY.

Vehicle Speed Control
Filed Feb 7, 201892,003 milesTN

TL* THE CONTACT OWNS A 2017 RAM 1500. WHEN THE TEMPERATURE WAS BELOW 30 DEGREES, THE RPMS INCREASED TO APPROXIMATELY 1,100 WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RUSSELL BARNETT FORD (4055 TULLAHOMA HWY, WINCHESTER, TN 37398) WHERE IT WAS DIAGNOSED THAT THE FLASH SYSTEM NEEDED TO BE RESET AND THE THROTTLE BODY NEEDED TO BE REPLACED. ADDITIONALLY, THE DEALER INSTALLED AN AMBIENT TEMPERATURE SENSOR. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: [XXX]. THE CONTACT WAS REFERRED TO A RESOLUTION TEAM. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 92,003. *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Power Train › Automatic Transmission
Filed Feb 7, 20182,600 milesIN

MY TRUCK ROLLED 6 FOOT BACKWARDS IN MY DRIVEWAY. THE VEHICLE HAD BEEN PARKED AT 9 PM THE PREVIOUS EVENING AND AT 10:56 THE TRUCK BEGAN TO ROLL IT TOOK ALMOST A MINUTE AND ROLLED APPROXIMATELY 6 FEET IN REVERSE. THE TRUCK WAS IN PARK LOCKED AND EMPTY. I HAVE A VIDEO FROM MY HOME SECURITY CAMERAS SHOWING THIS. THE RESPONSE I GOT BACK FROM MY DEALER SAID THAT I SHOULD BE SURE TO APPLY THE PARKING BRAKE.

Power Train
Filed Feb 2, 20182,400 milesNY

VEHICLE HAS HAD 4 COMPLETE SET OF TIRES, PLUS 2.... VEHICLE STARTS SHAKING AND WOBBLE WHILE DRIVING AT 68-72MPH. RAM REFUSES TO LOOK INTO THIS. SOMETHING I THINK IN DRIVE LINE OR REAR CAUSING ALL THESE PROBLEM. SOMETHING IS CAUSING TIRE DAMAGE..OUT OF ROUND AND RADIAL RUN OUT. SHAKING AND WOBBLE HAVE NEVER STOP WITH ALL THESE TIRES AND BALANCES. I HAVE ALL RO'S IF WANTED

Electrical System
Filed Feb 1, 201810,000 milesNY

VEHICLES REVERSE PARKING ASSIST SENSOR FAILED CREATING A BACKING HAZARD. WHILE BACKING ALMOST HIT SOMEONE. DEALER STATED SENSORS NEEDED TO BE WIPED CLEAN. THE PARKING ASSIST FRONT AND BACK FAIL IN FREEZING WEATHER WHEN MOISTURE GETS IN THEM. THEY WERE TOTALLY CLEAN AND JUST USE THIS AS EXCUSE. ALSO KEY FOB AND KEYLESS START FAILED. ALL FAILURES WERE CAPTURED ON VIDEO AND DEALER STATES UNABLE TO DUPLICATE CONCERN.

Air BagsCrash
Filed Jan 29, 201832,000 milesMI

ON 1/29/18 AT 6:30 AM I WAS IN A HEAD ON COLLISION WITH AN 18 WHEEL SEMI TRUCK AND MY AIR BAGS FAILED TO DEPLOY. THIS OCCURRED ON INTERSTATE I75 NORTHBOUND NEAR EXIT 98. IN MOTION . MSP REPORT NUMBER 21-1259-18. THE FRONT END OF MY TRUCK WAS HIT VERY HARD. *TT *CN

Power Train
Filed Jan 29, 20183,200 milesFL

I SENT A COMPLAINT TO YOU ON MY VEHICLE LAST YEAR IN THE SUMMER ABOUT THE TRANSMISSION ELECTRONIC SHIFTER JUMPING OUT OF DRIVE AND GOING INTO REVERSE WHILE MOTIONLESS RESULTING IN AN ACCIDENT. I TOOK THE VEHICLE TO THE DEALER AND THEY SAID "NO PROBLEMS". I HAVE SINCE EXPERIENCED SEVERAL INCIDENTS OF THE SHIFTER JUMPING OUT OF DRIVE AND ALSO NOT MOVING, JUST REVVING WHEN YOU PUT IT IN DRIVE UNLESS YOU RESIFT. I HOPE I CAN REMEMBER NOT TO TRUST THE SHIFTER OTHERWISE IT COULD RESULT IN FURTHER DAMAGER, BODILY INJURY OR EVEN DEATH. WHEN IT FIRST HAPPENED TO ME, HAD I NOT HAVE JUMPED BACK IN THE TRUCK AFTER I HAD SHIFTED IT TO PARK AND GOT OUT, I WOULD HAVE BEEN KNOCKED DOWN BY THE DOOR AND RUN OVER BY THE FRONT WHEELS. AGAIN I JUST WANT TO STATE THAT THE JUMPING OUT OF PARK HAPPENED SEVERAL TIMES BEFORE AND AFTER THE INCIDENT. I HAVE REPORTED IT TO THE DEALER, AS I SAID AND I HAVE THE INFO ON A RO. WHEN I REPORTED IT TO DODGE THERE WERE A LITTLE EVASIVE WHEN I ASKED ABOUT RAM TRUCKS HAVING A RECALL, THE REPRESENTATIVE JUST SAID "THE RECALLS ARE VIN SPECIFIC AND THERE ARE NO RECALLS ON THAT VIN". I WAS TOLD TO GO TO A DEALER TO HAVE IT CHECKED.

Electrical System
Filed Jan 25, 201815,000 milesVA

2017 RAM 1500 - VEHICLE'S ELECTRONIC CONTROLLED LOCKING TAILGATE FAILS TO SECURE WHEN VEHICLE IS PUT IN MOTION ALLOWING TAILGATE TO FALL OPEN WHILE VEHICLE IS IN MOTION. VEHICLE WAS PURCHASED WITH 14K MILES AND CURRENTLY HAS 23K MILES. TAILGATE HAS FALLEN ON 9 OCCASIONS IN THE 6 MONTHS/9K MILES I HAVE OWNED THE VEHICLE. ALSO POTENTIAL TO OCCUR WHILE VEHICLE IS PARKED. FIAT-CHRYSLER WAS CONTACTED ON 24 JANUARY 2018 AND AFFIRMED THEY HAVE NO TECHNICAL SERVICE BULLETINS (TSBS) OR RECALLS ON THIS ISSUE TO DATE. HOWEVER, INTERNET RESEARCH REVEALED "NUMEROUS" COMPLAINTS IN FORUMS AND VIDEOS ON THIS OCCURRING ON 2013 - 2017 MODELS. SOME COMPLAINANTS INDICATE DEALERSHIPS NOT AWARE OR UNABLE TO DEDUCE CAUSE. FURTHER INTERNET RESEARCH INDICATES A FAULTY TAILGATE ACTUATOR ASSEMBLY, (A METAL TAB ON ASSEMBLY WHICH SERVES AS A LEVER-STOP WHICH ALLOWS TAILGATE TO SECURE IS BREAKING OFF OF ASSEMBLY PLATE AND PREVENTING FULL ENGAGEMENT OF THE LOCKING MECHANISM BETWEEN TAILGATE AND BED). SOME COMPLAINTS REVIEWED ONLINE INDICATE DEALERS REPLACED LOCKING TAILGATE ACTUATOR ASSEMBLY (IN APPLICABLE CASES, UNDER MFR WARRANTY) AND THE MATTER WAS RESOLVED. PROBLEM CREATES POTENTIAL FOR LOSING CARGO WHILE IN MOTION, FALLING TAILGATE STRIKING A PERSON, CAUSING STRUCTURAL DAMAGE, OR, BEING SUCH A VOLATILE OCCURRENCE DUE TO WEIGHT OF TAILGATE, ALARMING AN UNSUSPECTING DRIVER DIVERTING ATTENTION, CAUSING PANIC AND POSSIBLE ACCIDENT. FIAT-CHRYSLER CUSTOMER SERVICE REP RECOMMENDED ON 25 JANUARY 2018, THAT I,

Air BagsCrash1 injured
Filed Jan 19, 201814,000 milesNY

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE DRIVER BLACKED OUT WHILE DRIVING APPROXIMATELY 45 MPH AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000. *BF *TR

Power Train
Filed Jan 4, 20185,000 milesFL

EVERY TIME I DRIVE ON A LONG TRIP AND TRY TO PASS SOME ONE THE REAR END FEELS LIKE IT IS GOING TO FALL OFF AND I LOOS POWER AND THE TRANS MAKES A LOUND NOISE AND FEELS LIKE IT IS GOING TO BREAK OFF I PAID A LOT OF MONEY FOR THIS TRUCK NO CODES COME UP BUT THERE IS A IUUSE PLEASE HELP ME.

Air BagsCrash3 injured
Filed Jan 1, 20181,050 milesAZ

HEAD ON COLLISION WITH BOTH CARS IN MOTION. OTHER VEHICLE (LEXUS SEDAN) RAN RED LIGHT AT 20 MPH ON CITY STREET AND TURNED INTO INTERSECTION, CAUSING HEAD ON COLLISION WITH DODGE RAM TRUCK TRAVELING AT 30 MPH. AIR BAGS DID NOT DEPLOY IN DODGE RAM AND DRIVER AND PASSENGER HIT DASHBOARD. INJURIES RESULTED. AIR BAGS DID DEPLOY IN LEXUS. BOTH VEHICLES DAMAGED TOO BADLY TO BE DRIVEN AND REQUIRED TOWING. ## VIN PASSED ## DODGE RAM 1500 2017 ##

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2017 Ram 1500 → · Every 1500 year → · How the figures are calculated →