Page 16 of 18 · complaints 751–800 of 884

2017 Ram 1500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Air BagsCrash2 injured
Filed Apr 22, 201955,000 milesIN

ON A 2 LANE RURAL ROAD OUR FRONT HIT THE SIDE OF ANOTHER VEHICLE THAT PULLED OUT IN FRONT OF US. THE AIRBAGS DID NOT DEPLOY. MY SPEED WAS BETWEEN 30-40 MPH AT POINT OF IMPACT.

Structure › BodyCrash1 injured
Filed Apr 17, 201940,000 milesNC

I WAS INVOLVED IN A WRECK BACK ON FEB 20TH OF 2019.THAT IMPACTED THE LOWER REAR C-POST OF MY TRUCK. JUST LAST WEEK AS THE BODY SHOP WAS BEGINNING PREPARATIONS TO REPLACE THE COMPLETE SIDE OF MY 2017 RAM 1500. WHEN THEY CUT OFF THE A/B-POSTS THEY NOTICED THE TRUCK HAD SURFACE RUST IN THE INNER STRUCTURE OF BOTH. RUST THAT SHOULD NOT BE IN THERE. THE C-POST AND ROCKER PANELS WERE COATED ON THE INSIDE BUT NOT THE OTHER TWO. I HAVE TAKEN PICTURES ALTHOUGH THEY ARE NOT AS GOOD AS ACTUALLY LOOKING AT THE ISSUE IN PERSON. THEY ARE REPLACING THAT BUT MAKES ME CONCERNED ABOUT OTHER RAMS AND HONESTLY THE OTHER SIDE OF MY TRUCK. A LOT OF THINGS CAN RUST ON A TRUCK AND YOU WOULD STILL BE CONSIDERED SAFE. THE A/B-POST IS NOT ON THAT LIST IN MY OPINION.

Unknown or Other1 injured
Filed Apr 17, 201930,700 milesTN

24 HOURS AFTER PURCHASE (200 MILES DRIVEN) A CHEMICAL ODOR AND IRRITANT FILLS THE CANE, MY 6 YEAR OLD STATED THE AIR HAS PEPPER IN IT. THE ISSUE WORSENED WHEN OPERATING THE HEAT/AC FUNCTION CAUSING EYES TO BURN, HEADACHE AND DISORIENTATION. MANY OWNERS ON PUBLIC FORUM HAVE NOTED SAME ISSUE AND COMMONLY MENTION THE CAUSE TO BE A REACTION OF FAULTY MANUFACTURED COOLANT HOSE BEING DISSOLVED BY THE COOLANT. CHRYSLER AND DEALERS HAVE BEEN NOTIFIED AS CONTINUOUS EXPOSURE OF TOXIC FUMES GREATLY INCREASES RISK OF CRASH. NO RESOLUTION HAS BEEN PROVIDED TO MY KNOWLEDGE.

Fuel/Propulsion System
Filed Apr 9, 201945,000 milesOK

I CAN HAVE A FULL TANK OF GAS AND IT WILL SAY LOW GAS AND THE GAS LIGHT WILL COME ON SOMETIMES THE CHECK ENGINE LIGHT WILL COME ON AND READ FUEL SENSOR ERROR

Structure › Body › Tailgate
Filed Apr 8, 2019LA

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE TAILGATE FAILED TO STAY UP AND KEPT COMING DOWN WITHOUT WARNING. THE DEALER (RIVERLAND CHRYSLER DODGE JEEP RAM, 601 BELLE TERRE BLVD, LAPLACE, LA 70068, (985) 466-1068) WAS NOTIFIED BEFORE A WARRANTY CAMPAIGN WAS PROVIDED. THE DEALER REPLACED THE TAILGATE ACTUATOR. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Air BagsCrash1 injured
Filed Apr 3, 201948,000 milesNV

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 20 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE CHEST AND NECK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW FACILITY LOT. WHILE THE VEHICLE WAS AT THE LOT, IT WAS INSPECTED BY REPRESENTATIVES FROM FCA. THE RESULTS OF THE INSPECTION WERE NOT COMPLETED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS SCHEDULED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

Visibility/Wiper
Filed Mar 25, 2019TX

I HAVE AN EXCESS NUMBER OF WINDSHIELD ROCK CHIPS

Engine
Filed Mar 19, 201929,650 milesPA

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE VEHICLE WAS PARKED, THERE WAS A KNOCKING NOISE COMING FROM THE FRONT PASSENGER SIDE OF THE MOTOR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS LATER TAKEN TO SUSQUEHANNA CHRYSLER DODGE JEEP RAM (LOCATED AT 950 HELLAM ST, WRIGHTSVILLE, PA 17368, (717) 401-4005) WHERE IT WAS DIAGNOSED THAT THE LIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,650.

Service BrakesCrash
Filed Mar 4, 201940,000 milesNY

TRUCK ROLLED DOWN A SLIGHT INCLINE 20-30 FEET WHILE IN PARK DRIVER NOT IN VEHICLE AND STRUCK ANOTHER CAR BEHIND IT. VEHICLE STATIONARY, IN FRONT OF 58 PARKER BLVD MONSEY NY 10952. DRIVER AND PASSENGER OF OTHER VEHICLE WITNESSED EVENT. VEHICLE WAS IN PARK AND OFF KEY OUT OF IGNITION OCCURRENCE 03/03/19 830-845 PM. TRUCK SUSTAINED BUMPER DAMAGE CAR SUSTAINED DAMAGE TO THE HOOD.

Visibility/Wiper
Filed Mar 4, 201919,250 milesWI

SUNROOF HAS EXCESSIVE LEAKING. IT SEEMS TO BE DRAINING HOWEVER UNDER PRESSURE OF CAR WASH DROPLETS MAKE IT INTO CABIN OF TRUCK. REAR PASSANGER AND DRIVER SIDE ARE WHERE WATER FLOW IS COMING FROM AND IT SEEMS LIKE SEAL ISN'T TIGHT. VEHICLE HAS BEEN TESTED IN CAR WASH IT'S CURRENTLY WINTER AND WE DON'T HAVE THE ABILITY TO TEST WHAT WOULD HAPPEN DURING RAIN. ALSO HAPPENED ON A FLAT SURFACE STATIONARY

Suspension
Filed Mar 4, 201924,000 milesWI

IN TEMPS BELOW ZERO AIR SUSPENSION FAILS

Suspension
Filed Feb 28, 201916,000 milesND

AIR SUSPENSION FAILURE. WHEN THE TEMPERATURE IS BELOW ZERO DEGREES FAHRENHEIT , THE AIR SUSPENSION FAILS AND SITS ALL THE WAY DOWN ON THE BUMP STOPS, OR LEANS TO THE LEFT DRAMATICALLY. IT STAYS THAT WAY UNTIL THE DEALERSHIP CAN TAKE IT IN, WHICH CAN BE WEEKS.

Structure
Filed Feb 28, 201926,320 milesIL

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT REAR SEATS WERE DRENCHED WITH WATER, WHICH CAUSED A FOUL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO MULTIPLE UNKNOWN INDEPENDENT MECHANICS WHERE THE CONTACT WAS INFORMED THAT THE SEAL ON THE THIRD BRAKE LIGHT WAS FRACTURED AND NEEDED TO BE REPLACED. THE FAILURE CAUSED WATER TO ENTER THE VEHICLE. AFTER THE VEHICLE WAS REPAIRED, THE "REAR BRAKE LIGHT OUT" AND "KEY FOB LEFT THE VEHICLE" WARNING MESSAGES ILLUMINATED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE THIRD BRAKE LIGHT WAS INOPERABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 26,320.

Air BagsCrash
Filed Feb 20, 201917,500 milesNY

INVOLVED IN A MAJOR FRONT END COLLISION. AIRBAGS SEAT BELTS DID NOT DEPLOY. AS PER CERTIFIED AUTO REPAIR SHOP, AIR BAG SENSORS NOT OPERATIONAL.

Visibility/Wiper
Filed Feb 15, 201912,000 milesOH

TL* THE CONTACT OWNS A 2017 RAM 1500. WHEN THE CONTACT ATTEMPTED TO ROLL DOWN THE DRIVER SIDE WINDOW, IT DERAILED AND CAME OFF TRACK. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED DURING ICY WEATHER. THE VEHICLE WAS TAKEN TO DAVE DENNIS CHRYSLER JEEP DODGE RAM (4232 COLONEL GLENN HWY, DAYTON, OH 45431) WHERE THEY REPLACED THE CLIPS ON THE WINDOW ON FOUR DIFFERENT OCCASIONS. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000. *TT*JB

Power Train
Filed Feb 13, 201921,000 milesPA

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE ENGINE WAS TURNED OFF AND THE TRANSMISSION WAS IN THE PARK POSITION, THE VEHICLE ROLLED BACKWARDS DOWN THE DRIVEWAY. IN ADDITION, WHILE OPERATING THE VEHICLE, THE TRANSMISSION ERRONEOUSLY SWITCHED FROM DRIVE INTO PARK, ALTHOUGH THE GEAR SHIFTER REMAINED IN THE DRIVE POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. COURTESY CHRYSLER (2225 E. LINCOLN HWY, COATESVILLE, PA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 21,000.

Suspension
Filed Feb 11, 201910,000 milesTX

AIR SUSPENSION WILL STOP WORKING CAUSING THE TRUCK TO RIDE DIRECTLY ON THE FRAME. ALSO, THE FRONT WILL DEFLATE WHILE THE BACK IS STILL INFLATED. ANY TIME THIS HAPPENS THE FUSE FOR THE AIR SUSPENSION IS BLOWN. HAS HAPPENED ON NUMEROUS OCCASIONS SINCE PURCHASING THE TRUCK. OCCURS WHILE VEHICLE IS PARKED AND NOT IN OPERATION.

Electrical System
Filed Feb 8, 201915,000 milesND

TAKATA RECALL. IN THE WINTER MONTHS THERE ARE A HOST OF ELECTRICAL PROBLEMS. AT TIMES, THE RADIO WILL NOT TUTN OFF AFTER I SHUT OFF THE VEHICLE. THE ONLY FIX WAS YO DISCONNECT THE BATTERY. THE BACKUP CAMERA GOES COMPLETELY GREEN ALSO. THE AIR SUSPENSION FAILS SEVERAL TIMES PER WEEK DURING THE WINTER MONTHS AS WELL. I HAVE IT PARKED OUTSIDE ALL THE TIME.

Unknown or Other
Filed Feb 3, 201917,000 milesNC

DURING HEAVY RAIN THE BACK DRIVER SIDE WELL (UNDERNEATH REAR SEAT-STORAGE AREA) FILLS WITH WATER. I HAVE AN APPOINTMENT TOMORROW TO DIAGNOSIS THE ISSUE. I BELIEVE THIS IS A PROBLEM WITH THE REAR WINDOW DRAIN HOLES BEING PLUGGED BUT NOT CERTAIN. ONLY A YEAR OLD AND SURPRISED THIS OCCURRED. CHECKED YOUTUBE AND FOUND THIS ISSUE WITH OLDER MODELS OF RAM TRUCKS. ITS TAKEN A ACT OF CONGRESS TO GET DEALER TO SCHEDULE A FIX FOR THIS PROBLEM. WENT TO LOCAL DEALER AND THEY TRIED TO REDIRECT TO A WATER SPECIALIST LOCALLY. THEY WERE AVOIDING THE WARRANTY OR JUST PLAIN LAZY. COME ON DODGE YOU CAN DO BETTER. I HAVE NOTICED THIS FROM THE TRUCK BEING PARKED IN FRONT OF MY HOME. I NOW PLACE TOWELS TO CAPTURE WATER ON RAINY DAYS.

Structure › Body
Filed Feb 2, 2019UT

TRIED TO GET RECALLS REPAIRED TOLD NO LOANER DONT DRIVE TRUCK...NO WAY TO GO TO WORK

Air BagsCrash1 injured
Filed Jan 30, 201920,000 milesAL

DRIVING AT 35 MPH AND HIT BY A CAR TRYING TO PASS MY TRUCK. RAM TRUCK HIT A TREE HEAD ON ROLLED OVER ON DRIVERS SIDE AND FLIPPED TO ROOF. NO AIRBAGS DEPLOYED. *DSY

Engine
Filed Jan 29, 201980,000 milesNC

THE LIFTERS IN MY 3.6 LITER RAM 1500 ARE BAD AT 80000 MILES. THIS IS THE SAME PROBLEM REPORTED WITH THIS ENGINE IN 2011-2013 DODGE VEHICLES. DODGE KNOWS THIS IS STILL A PROBLEM BECAUSE THEY LOWERED THE POWERTRAIN WARRANTY FROM 100000 MILES TO 60000 MILES. THEY HAVE NOT FIXED THE ISSUES WITH THE 3.6 LITER ENGINE. THEY NEED TO BE INVESTIGATED AND MADE TO MAKE APPROPRIATE REPAIRS.

Power TrainCrash
Filed Jan 27, 20197,888 milesKS

5 DAYS AFTER HAVING THE TRUCK IN FOR REGULAR MAINTENANCE AND RECALLS... I TOOK THE TRUCK THROUGH AN AUTOMATED CAR WASH. I HAVE TAKEN IT TO THIS SAME CAR WASH SEVERAL TIMES. I PUT THE TRUCK IN NEUTRAL, AS INSTRUCTED BY THE ATTENDANT. AT THE END OF THE WASH, WHEN THE GREEN LIGHT CAME ON, I PUT IT INTO DRIVE. IT DID NOT MOVE. I TRIED MANY TIMES, BUT WITHOUT SUCCESS. FINALLY THE MANAGER CAME TO HELP ME, AND HE TOO WITNESSED THAT IT WOULD NOT MOVE. WE PUT IT INTO PARK, AND THEN INTO DRIVE, TWO MORE TIMES BEFORE IT FINALLY JERKED FORWARD. IN THE MEANTIME, I WAS HIT BY THE TRUCK BEHIND ME, AND SET OFF A CHAIN OF 5 VEHICLES COLLIDING. THE GEAR DIAL SAID I WAS IN DRIVE EACH TIME, BUT CLEARLY, I WAS NOT. I AM TAKING IT BACK TO THE DEALERSHIP FIRST THING IN THE MORNING.

Structure › BodyCrash
Filed Jan 25, 201917,000 milesFL

I WAS REAR ENDED ON NOV 3RD 2018. THE COLLISION CENTER WHERE MY XAR IS BEING FIXED HAS PUT THE ORDER IN FOR A BRAND NEW BOX ASSEMBLY DIRECTLY FROM DODGE AMD ITS BEEN ALMOST TWO MONTHS AND THERE IS NO PART AVAILABLE. I HAVE BEEN INCURRING COST FOR RENTALS AS MY TRUCK IS STILL IN THE SHOP WITH NO END IN SIGHT.

Power Train
Filed Jan 22, 201915,000 milesFL

WHILE AT THE BOAT RAMP, PULLING A BOAT OUT OF THE WATER. THE TRUCK WAS ON AN INCLINE. THE BOAT WAS ABOUT 1200 - 1500 POUNDS TOTAL. THE TRUCK WAS IN PARK, PARKING BRAKE ENGAGED. SITTING IN THE CAB WITH THE SEAT BELT ON AND THE DOOR AJAR, PLACING THE TRANSMISSION IN DRIVE, AFTER THE TRANSMISSION ENGAGED I INCREASED THE RPM SLIGHTLY WITH THE GAS PEDAL AND THEN RELEASED THE PARKING BRAKE. THIS HAS ALWAYS BEEN THE NORMAL PROCEDURE THAT PREVENTS THE RIG FROM ROLLING BACKWARD. WHEN I DID THIS AND ADDED MORE THROTTLE THE TRUCK STARTED TO MOVE FORWARD BUT THEN QUICKLY DISENGAGED FROM PARK TO N, THE TRUCK STARTED TO ROLL BACKWARDS AND THE RPM INCREASED. I WAS ABLE TO APPLY THE BRAKE AND STOP. THIS REPEATED SEVERAL TIMES. THE INSTRUMENT CLUSTER FLASHED A WARNING THAT THE TRUCK WAS NOT IN PARK. I BELIEVE THERE IS A FLAW IN THE AUTO PARK FEATURE. IT IS REPEATABLE. INCLINE, DOOR AJAR, BELT ON, FROM PARK TO DRIVE. ON FLAT GROUND I CAN NOT DUPLICATE.

Air BagsCrash1 killed
Filed Jan 15, 201915,000 milesOH

VEHICLE WAS BEING OPERATED AT NORMAL HIGHWAY SPEED, WHEN IT RAN OFF THE RIGHT SIDE OF THE ROAD AND UP AN EMBANKMENT. THE VEHICLE WHEN AIRBORNE, BEFORE LANDING AND SLIDING ACROSS AN INTERSECTING ROAD. THE VEHICLE THEN STRUCK A GROUP OF TREES. THE CRASH RESULTED IN THE DEATH OF THE DRIVER. THE DRIVER WAS BELIEVED TO BE UNRESTRAINED. THE VEHICLE SUFFERED SIGNIFICANT DAMAGE TO THE RIGHT FRONT CORNER. THE AIRBAGS WERE NOT DEPLOYED AND A DOWNLOAD OF THE ACM REVELED IT RECORDED AN EVENT BUT NO CRASH OR PRE-CRASH INFORMATION. * DSY *DT *DT*JB

Air BagsCrash2 injured
Filed Jan 7, 201956,000 milesCA

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 65 MPH, THE CONTACT STRUCK THE MEDIAN ON THE FRONT DRIVER'S SIDE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT'S HUSBAND SUSTAINED WHIPLASH AND THE CONTACT SUSTAINED UPPER CHEST PAIN. MEDICAL ATTENTION WAS REQUIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000. THE VIN WAS NOT AVAILABLE.

Seat BeltsCrash1 injured
Filed Jan 3, 201940,000 milesIN

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 50 MPH IN INCLEMENT WEATHER, THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE SLID OFF THE ROAD INTO SOME TREES AND THEN CRASHED HEAD ON INTO A TREE. NONE OF THE AIR BAGS DEPLOYED AND THE SEAT BELT FAILED TO RESTRAIN. THE CONTACT SUSTAINED WHIPLASH AND PAINS TO THE NECK, BACK, CHEST, LUNGS, AND HIP, WHICH REQUIRED MEDICAL ATTENTION. THE DEALER WAS NOT CONTACTED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCATION CHOSEN BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Power Train
Filed Jan 2, 20194,200 milesGA

TL* THE CONTACT OWNS A 2017 RAM 1500. WHEN THE CONTACT ATTEMPTED TO CHECK THE TRANSMISSION FLUID, THERE WAS NO DIPSTICK PRESENT. THE CONTACT STATED THAT THE TRANSMISSION HESITATED WHEN SWITCHING FROM TWO TO FOUR WHEEL DRIVE. THE GEAR WOULD SHIFT ROUGHLY INTO ANOTHER GEAR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 4,200. THE VIN WAS UNKNOWN.

Air BagsCrashFire10 injured
Filed Dec 30, 201859,672 milesTX

I WAS TRAVELING ON AN INTERSTATE HIGHWAY WHEN I CAME UPON AN ACCIDENT INVOLVING MULTIPLE VEHICLES. I TOOK EVASIVE ACTION AND WAS ABLE TO STOP COMPLETELY AVOIDING THE VEHICLES INVOLVED, AND JUST BEHIND ONE VEHICLE THAT WAS PARTIALLY BLOCKING THE RIGHT LANE. I WAS STRUCK FROM BEHIND WHICH CAUSED THE DRIVERS SEAT TO GO INTO A RECLINING POSITION. MY TRUCK WAS PROPELLED FORWARD WITH ME IN A RECLINING POSITION. I FELT A SECONDARY IMPACT, WHICH DAMAGED THE FRONT OF MY VEHICLE. BECAUSE I WAS IN A RECLINING POSITION, I WAS UNABLE TO CONTROL OR DIRECT MY VEHICLE. NONE OF THE AIRBAGS IN MY VEHICLE DEPLOYED. I SOMEHOW PULLED MYSELF ERECT AND EVENTUALLY CAME TO A STOP ON THE INSIDE GRASSY MEDIAN OF THE HIGHWAY.

Air BagsCrash1 injured
Filed Dec 22, 201836,000 milesKY

MY TRUCK WAS INVOLVED IN A HEAD ON COLLISION WITH A GUARD RAIL WHILE TRAVELLING 55 MPH ON KY 210. NONE OF THE TRUCKS AIRBAGS DEPLOYED. THE RIGHT FRONT TIRE INCLUDING THE ROCKER ARM SNAPPED OFF THE VEHICLE. THIS CAUSED THE TRUCK TO SLIDE ACROSS THE ROAD HITTING THE OTHER GUARD RAIL. THE TRUCK THEN SLID BACK ACROSS THE ROAD AND WAS NEARLY TIPPING OVER WHEN IT STRUCK THE FIRST GUARD RAIL. THE TRUCK CAME TO REST ON TOP OF THE GUARD RAIL BEFORE TIPPING OVER. I DID RECEIVE INJURIES WHICH MAY NOT HAVE OCCURRED IF THE AIR BAGS HAD DEPLOYED. THE ACCIDENT PROBABLY WOULD NOT HAVE BEEN SEVERE IF THE TIRE HAD NOT CAME OFF CAUSING THE TRUCK TO SPIN HIT THE GUARD RAIL ON THE OTHER SIDE OF THE ROAD.

Fuel/Propulsion System1 injured
Filed Dec 21, 201833,000 milesCA

GAS STATION FUEL FILLER NOZZLE GETS STUCK IN VEHICLE FUEL FILLER NECK. THIS HAPPENS REPEATEDLY AND AT DIFFERENT STATIONS. NO VISIBLE VEHICLE FAULTS. ATTEMPTS TO REMOVE FILLER NOZZLE HAS CAUSED CUTS TO HANDS AND SPILLED FUEL.IT SOMETIMES TAKES SEVERAL MINUTES TO FREE FUEL FILLER WITHOUT DAMAGING VEHICLE. MUST DEFEAT VAPOR RECOVERY BY COLLAPSING RUBBER BOOT IN ORDER TO FUEL VEHICLE. DEALER NOT INTERESTED .VEHICLE WAS STATIONARY PARKED AT GAS PUMPS FOR REFUELING. *DSY

Fuel/Propulsion System
Filed Dec 11, 201838,000 milesAK

MY 2017 RAM 1500 QUAD CAB HAS A FUEL SENSOR FAIL. I LOOKED IT UP AND APPARENTLY MANY PEOPLE HAVE THIS ISSUE WITH RAM TRUCKS.

Fuel/Propulsion System
Filed Dec 10, 201815,000 milesCA

THE GAS PUMP NOZZLES NO LONGER WORK WHEN FILLING UP THE TANK. IT SEEMS THAT THEY DO NOT LIKE THE ANGLE OF THE FILL NECK ON THE TRUCK. THEY SHUT OFF AFTER ONLY ABOUT 1/2 GALLON IS USED INTO THE TANK.

Engine
Filed Dec 9, 201817,000 milesMI

ENGINE NOISE WHEN STARTING AFTER SITTING OVERNIGHT

Electrical System
Filed Nov 29, 201814,900 milesRI

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING THE VEHICLE, THE CONTACT WAS MADE AWARE THAT THE HEADLIGHTS AND REAR PASSENGER SIDE TAIL LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO ELMWOOD CHRYSLER DODGE JEEP RAM (LOCATED AT 625 TAUNTON AVE, EAST PROVIDENCE, RI 02914, (410) 438-0400) WHERE IT WAS DIAGNOSED THAT THE BOLTS OF THE REAR AND FRONT PASSENGER SIDE HEADLIGHT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN BACK NUMEROUS TIMES TO THE SAME DEALER. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND HAD IT TOWED TO PRIORITY CHRYSLER DODGE JEEP RAM OF SALISBURY (LOCATED AT 158 ELM ST, SALISBURY, MA 01952, (978) 961-3300) WHERE IT WAS DIAGNOSED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 57196259. THE APPROXIMATE FAILURE MILEAGE WAS 14,900.

Unknown or Other
Filed Nov 21, 2018CA

GOT LETTER FROM FCA ( FIAT CHRYSLER AUTOMOBILES) REGARDING RECALL. BUT NHSTA WEBSITE NOT SHOWING ANY RECALL. I AM BEEN CHECKING SINCE LAST 2 MONTHS. RECALL REGARDING ORC. THE OCCUPANT RESTRAINT CONTROL.

Steering
Filed Nov 16, 20187,985 milesNJ

POWER STEERING EPS HAS FAILED. THE CAR LOST THE POWER STEERING.

Electrical SystemCrash
Filed Nov 12, 201832,000 milesTX

DODGE RAM ELECTRONIC GEAR SHIFTER. THE VEHICLE WAS PARKED AND THE ENGINE WAS LEFT RUNNING ON A CITY STREET. OUR DRIVER GOT OFF THE VEHICLE TO CLOSE THE GARAGE DOOR. ON RETURN TO THE VEHICLE THE VEHICLE WAS ROLLING BACK. THE DOOR WAS LEFT OPEN WHEN GETTING OFF VEHICLE TO CLOSE THE GARAGE. THE DOOR HIT THE FIRST CAR ON ITS WAY ROLLING BACK AND BENT THE DOOR ALL THE WAY TO THE OTHER SIDE. THE VEHICLE THEN ROLLED BACK AND HIT THE LAST VEHICLE. THIS JUST HAPPENED 11/12/18 THE OWNER OF THE VEHICLE DIDN'T WANT TO INVOLVE THE POLICE SINCE THE NEIGHBOR KNEW WHERE DRIVER LIVED

Unknown or Other
Filed Nov 11, 201818,000 milesGA

TAILGATE CLOSED. PULLED OUT OF DRIVEWAY AND TAILGATE DROPPED WHILE VEHICLE WAS IN MOTION CAUSING DAMAGE

Unknown or Other
Filed Nov 8, 201811,000 milesCA

FUEL PUMP GETTING STUCK AT GAS STATIONS. YESTERDAY IT TOOK AN EMBARRASSING 20 MINUTES, BROKEN FUEL HOUSING AND SMASHED FINGER TO PULL THE PUMP OUT. HAS HAPPENED SEVERAL TIMES OVER THE 6 MONTHS I HAVE OWNED THIS TRUCK.

Electrical System
Filed Oct 31, 201830,000 milesLA

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT ON MULTIPLE OCCASIONS WHILE DRIVING THE VEHICLE WOULD SUDDENLY SHUT OFF WITHOUT WARNING. THE VEHICLE COULD BE RESTARTED AFTER REMOVING THE IGNITION KEY AND RE-INSERTING IT. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER THOMPSON DODGE (2158 WASHINGTON RD. THOMSON, GA) WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

Air BagsCrash1 injured
Filed Oct 24, 20188,500 milesNY

SWERVED TO AVOID DEER IN ROAD. HIT A TREE HEAD ON AT APPROX 50MPH. AIRBAGS NEVER DEPLOYED. CAR REPORTED AIRBAG FAULT ON DISPLAY IMMEDIATELY AFTER ACCIDENT. SHERIFF AND EMS BOTH FELT AIRBAGS SHOULD HAVE DEPLOYED. *DT *JB *DT *JB

Power TrainCrash
Filed Oct 17, 201827,000 milesCA

I WAS PARKED ON AN UNPAVED FLAT CAMPGROUND ROAD.TRUCK WOULD NOT GO FROM PARK TO REVERSE, SO AFTER WARNING LIGHTS ON DASH ADVISED TO RETURN TO PARK, I FOLLOWED INSTRUCTIONS. THEN AGAIN TRIED REVERSE AND THE TRUCK JUMPED INTO DRIVE CAUSING IT TO GO INTO A SMALL POND. AFTER WHICH THE VEHICLE WOULD NO LONGER CHANGE INTO ANY GEAR. THIS VEHICLE HAS HAD MULTIPLE RECALLS AND WE HAVE TAKEN IT IN TWICE FOR THE TRANSMISSION RECALL ONLY TO BE TOLD NOTHING WAS WRONG.

Steering
Filed Oct 11, 201815,000 milesIA

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 20 MPH, THE VEHICLE LOST STEERING POWER ABILITY AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO USE EXCESSIVE STRENGTH TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO CAPPER CHRYSLER DODGE JEEP RAM, INC. (1738 E WASHINGTON ST, WASHINGTON, IA 52353, (319) 653-3340) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE.

Vehicle Speed ControlCrash1 injured
Filed Oct 9, 201833,000 milesTN

RETURNING FROM A TRIP TO MI BACK TO MY RESIDENCE IN TN. AS I MADE A TURN INTO MY SUBDIVISION I STARTED TO ACCELERATE TO MY NEXT TURN WHEN I EXPERIENCED A SUDDEN ACCELERATION OF MY VEHICLE. I HAD BEEN USING THE VEHICLES CRUISE CONTROL AS MUCH AS POSSIBLE DURING THE 10 HOUR DRIVE HOME SO IT FELT FAMILIAR, LIKE THE CRUISE CONTROL WAS TRYING TO ACCELERATE MY VEHICLE. AS THE VEHICLE WAS ACCELERATING AND I WAS STEERING THE THROUGH THE CURVES IN THE ROAD I HAD REMOVED MY FOOT FROM THE GAS PEDAL AND TRIED HITTING THE CRUISE CONTROL OFF BUTTON SEVERAL TIMES. THIS HAD NO EFFECT IN STOPPING OR SLOWING THE ACCELERATION. THE TOTAL DISTANCE FROM MY TURN INTO THE SUBDIVISION TO THE END OF THE ROAD OR NEXT INTERSECTION WAS ROUGHLY 250-300 YARDS ALL DOWNHILL SO WE PICKED UP SPEED QUICKLY. BY THE TIME I REALIZED I COULD NOT EFFECT OR SLOW DOWN THE ACCELERATION BY SHUTTING OFF THE CRUISE CONTROL MY NEXT THOUGHT WAS TO HIT THE BRAKES BUT WE HAD RUN OUT OF ROAD. AT THIS POINT I CHOSE A DIRECTION WHERE I SAW NO HOUSES OR LARGE TREES. WE HIT AN AREA WHERE IT SLOPED UP ABOUT 30 DEGREES THEN FLATTENED OUT THEN SLOPED UP AGAIN COMING CLOSER TO OTHER HOUSES. I'M GUESSING WE WERE TRAVELING ABOUT 50-55 MPH WHEN I WENT OFF THE ROAD. WE FINALLY CAME TO A STOP AFTER HITTING BOTH SLOPES AND THE CLOSEST HOUSES BACK YARD DECK AND THEN INTO A TREE. I HAD MY FAMILY IN THE VEHICLE WITH ME; MY WIFE, TWO SONS AND DAUGHTER. ONE OF MY SONS WAS TAKEN TO THE HOSPITAL VIA AMBULANCE FOR BACK PAIN AND A CUT ABOVE HIS EYE

Air BagsCrash1 injured
Filed Sep 27, 201823,000 milesMI

TL* THE CONTACT OWNED A 2017 RAM 1500. WHILE DRIVING APPROXIMATELY 70 MPH AND APPROACHING A CURVE, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A SECOND VEHICLE AND A RETENTION WALL BEFORE STOPPING IN A DITCH. THE VEHICLE WAS DESTROYED, BUT THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED FROM THE SCENE. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED AN INJURED LEFT SHOULDER, WHICH REQUIRED MEDICAL TREATMENT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED INTERMITTENT JERKING PRIOR TO THE CRASH. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 23,000.

Air Bags
Filed Sep 24, 201821,000 milesGA

#1. WITH 21K MI. THE SERVICE AIRBAG SYSTEM CAME ON.IT IT STAYED ON FOR 5-7 SEC AND WENT OFF. IT WAS INTERMITTENT AT FIRST BUT NOW IT HAS BEEN DOING THE SAME 2 OR 3 TIMES PER MINUTE. #2 THE TAILGATE LATCH MALFUNCTIONS AT TIMES AND THE TAILGATE FALLS BY ITSELF. IT HAS DONE THIS WHILE DRIVING AND SITTING STATIONARY AFTER LOCKING IT WITH THE KEY FOB. #3 BOTH FRONT WINDOWS ARE EQUIPPED WITH AN AUTO UP FEATURE. THIS FEATURE HAS COME AND HOME IN BOTH FRONT WINDOWS. AT THE TIME IT WORKS BUT IT HAPPENS IRREGULARLY. #4 THE TRANSMISSION DOESN'T SHIFT WELL AFTER COASTING AS IN ON THE HIGHWAY. IT ALMOST SEEMS TO BOG DOWN AND I HAVE TO PUT SOME WEIGHT ON THE ACCELERATOR TO GET IT TO RESPOND. NO CODES HAVE BEEN THROWN FOR THE TRANSMISSION SO FAR. #5 THE KNOB ON THE FAR LEFT DRIVERS VENT FELL OFF.

Vehicle Speed Control › Cruise Control
Filed Sep 20, 20187,843 milesGA

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 72 MPH, THE CRUISE CONTROL FAILED TO ENGAGE. THE VEHICLE WAS TAKEN TO PEACOCK CHRYSLER JEEP DODGE RAM FIAT (265 DRIVERS WAY A, HARDEEVILLE, SC 29927, 843-418-4159) FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,843.

Air BagsCrash
Filed Sep 9, 201822,000 milesMI

THE CRUISE CONTROL ACCELERATED AT A HUGE RATE PAST THE DESIRED SPEED RESULTING IN A HYDRO PLANE WHICH CAUSED ALL SIDES OF THE VEHICLE TO IMPACT HOWEVER ONLY PASSENGER BAGS DEPLOYED NOT A SINGLE DRIVER BAG. *DT*JB

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2017 Ram 1500 → · Every 1500 year → · How the figures are calculated →