Page 14 of 18 · complaints 651–700 of 884

2017 Ram 1500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Structure › Body
Filed May 14, 202013,000 milesCA

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE INDEPENDENTLY MOVED TO THE LEFT, WHICH CAUSED THE LOAD IN THE REAR TO SHIFT. THE VEHICLE WAS TAKEN TO SCOTT ROBINSON CHRYSLER DODGE JEEP RAM LOCATED AT 20900 HAWTHORNE BLVD, TORRANCE, CA 90503, WHERE THE CONTACT WAS REFERRED TO A BODY SHOP FOR ASSISTANCE. THE VEHICLE WAS TAKEN TO AN AUTO BODY SHOP FOR REPAIRS WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000.*DT*JB

Power Train
Filed May 12, 2020TX

I HAVE A 2017 DODGE RAM 1500 LONG STAR WITH 61000 MILES WHEN I COME TO A COMPLETE STOP THE TRUCK JUMPS A LITTLE BEFORE OR AFTER IT VARIES LIKE IF SOMETHING IS LOOSE IN THE BED OF THE TRUCK I'VE DONE MY RESEARCH AND A LOT OF DEALERSHIPS HAVE REPLACE TRANSMISSIONS AND THE CUSTOMERS ARE STILL HAVING THE SAME PROBLEM I BELIEVE IT IS THE DRIVE SHAFT PLEASE LOOK INTO THIS THANK YOU VERY MUCH [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air BagsCrash
Filed May 11, 202034,000 milesMA

COASTED OUT OF A CAR WASH; ENGINE ON, TRANSMISSION IN NEUTRAL. AFTER EXITING THE WASH, I APPLIED THE BRAKES AND SHIFTED FROM NEUTRAL INTO DRIVE. THE TRUCK ACCELERATED OUT OF CONTROL AND WOULD NOT BRAKE. I WAS ABLE TO AVOID PEDESTRIANS, GAS PUMPS, AND THE STORE ENTRANCE. I WAS FORCED TO CRASH THE VEHICLE AGAINST A BUILDING TO GET IT TO STOP. THE TRUCK WAS TOTALED WITH HEAVY FRONT END DAMAGE; HOWEVER, THE AIR BAGS DID NOT DEPLOY. WHEN I RETURNED HOME, THERE AS AN EMAIL FROM THE VEHICLE'S ONBOARD HEALTH MONITORING SYSTEM SAYING THAT AN ISSUE WAS DETECTED WITH THE AIR BAGS, WHICH MAY NOT DEPLOY. THE EMAIL WAS ISSUED AT THE TIME OF THE ACCIDENT.*DT*JB*DT*JB*DT*JB *TR

Steering
Filed May 7, 202072,000 milesSC

THE WOBBLE OF DEATH WHEN VEHICLE IN MOTION AFTER TURNING FROM SMOKE RD ONTO WIRE RD IN DORCHESTER ,SC 29437. *TR

Engine
Filed May 7, 202067,000 milesTX

THIS IS A KNOWN RECURRING ISSUE ON DODGE RAMS. ON THE RIGHT SIDE OF THE MOTOR THE BOLTS HOLDING THE EXHAUST MANIFOLD TO THE HEAD SNAP OFF AND CREATE AN EXHAUST LEAK. THIS IS A SAFETY ISSUE DUE TO POSSIBLE ASPHYXIATION! I CALLED IN TO REGISTER A COMPLAINT AND I DON'T THINK IT WAS CODED AS A SAFETY ISSUE! DODGE CONTINUES TO IGNORE THE PROBLEM AND MAKE CONSUMERS PAY. THIS STARTED 5-6 YEARS AGO WHEN THEY DOWNSIZED THE BOLT. *TR

Engine and Engine Cooling
Filed May 7, 2020AZ

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V036000 (POWER TRAIN) AND 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. CHAPMAN DODGE CHRYSLER JEEP RAM (3800 N 89 TH ST, SCOTTSDALE, AZ 85251) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed May 6, 202019,500 milesOR

I WAS PULLING OUT INTO FAST ONCOMING HIGHWAY CROSS TRAFFIC WHEN I LOST ALL ACCELERATING POWER. TRAFFIC HAD TO SWERVE AROUND ME AND I NARROWLY AVOIDED BEING STRUCK MULTIPLE TIMES BEFORE I COULD GET OFF TO THE SIDE OF THE ROAD. THERE HAD BEEN NO PRIOR WARNINGS OF THIS FAILURE. AT THE DEALERSHIP I WAS TOLD THE CONTROL MODULE FOR THE ACCELERATOR HAD FAILED AND THEY HAD TO REPROGRAM IT. BEING THAT I COULD HAVE BEEN KILLED, I FELT THIS FAILURE SHOULD BE REPORTED TO YOU. *TR

Engine
Filed Apr 29, 202067,453 milesTX

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE ABNORMAL SOUND CAME FROM THE EXHAUST MANIFOLD. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,453.

Engine
Filed Apr 25, 202024,500 milesWA

WE HAVE A RECALL FROM LAST YEAR THAT THEY SAY THEY HAVE NO IDEA WHEN OR IF IT WILL OR CAN BE FIXED ON OUR 2017 RAM 1500 ECO DIESEL DUE TO THE SAFETY HAZARD (FIRE/EXPLOSION) OF THIS RECALL AND THAT THEY HAVE HAD PLENTY OF TIME TO FIX IT, WE ASKED FOR A LOANER VEHICLE UNTIL OURS COULD BE FIXED. THE DEALER REFUSED. SINCE IT'S BEEN AT LEAST 6 MONTHS WITH NO REPAIR IN SIGHT, WE DECIDED TO TRADE IT IN ON A NEW RAM. THE DEALER OFFERED US $12,000 LESS THAN WE STILL OWE ON THE RECALLED RAM DUE TO THE RECALL THAT CAN'T BE FIXED! WE ARE STUCK PAYING FOR A DANGEROUS LEMON AND BELIEVE THEY SHOULD BE MADE TO BUY IT BACK FOR WHAT WE STILL OWE. PLEASE HELP!!

Fuel/Propulsion System
Filed Apr 15, 202012,000 milesMS

FUEL SENSOR FAILURE: AS SOON AS THE FUEL LEVEL IN THE TANK GOES BELOW HALF TANK WHILE DRIVING, THE SENSOR FAILS AND SHOWS NO FUEL IN THE TANK. DRIVER HAS NO ACCURATE IDEA OF THE CORRECT FUEL AMOUNT UNTIL YOU REFILL THE TANK TO ABOVE THE HALF TANK LEVEL. THERE IS A RECALL THAT EXIST FOR OTHER MODELS OF 2017 DODGE RAM 1500 TRUCKS. (RECALL # 17V434000). MY VEHICLE DID NOT HAVE THE RECALL LISTED UNDER ITS CRITERIA. AN ATTEMPT WAS MADE TO GET THIS RECALL APPLIED TO MY VEHICLE AT A LOCAL DEALERSHIP. HOWEVER, THE SERVICE MANAGER WOULD NOT, OR COULD NOT, FIX THIS PROBLEM ON MY VEHICLE WITHOUT AN APPLIED RECALL. THIS VEHICLE WAS PURCHASED NOV 26TH, 2017. THE 1ST OCCURRENCE OF THIS MALFUNCTION WAS IN JUNE 2018. *TR

Suspension
Filed Apr 9, 202054,000 milesCA

MY TRUCK HAS HAD AIR-SUSPENSION PROBLEMS SINCE I PURCHASED IT BACK IN 2017. THE AIR SUSPENSION WILL COMPLETELY BOTTOM OUT THE TRUCK WHICH MAKES DRIVING UNSAFE ON THE HIGHWAY. IT TAKES ME TWICE AS LONG TO BREAK WHEN THIS HAPPENS AND IF I HIT A BUMP ON THE FREEWAY IT WILL MAKE EVERYBODY INSIDE THE TRUCK JOLT.

Engine
Filed Apr 1, 202058,000 milesKY

MY TRUCK, 2017 RAM 1500 ECODESIEL, HAS BEEN LOOSING COOLANT AND I LOCATED THE RECALL ON THE EGR COOLER, NHTSA RECALL 19V-757. ON 3/31/2020, I CONTACTED GLOCKNER DODGE DEALER IN ASHLAND KY. THEY TOLD ME THE RECALL WAS A COMPUTER FLASH UPDATE AND THEY WOULD NOT REPLACE THE EGR COOLER. I THEN CONTACTED FCA US, RECALL DEPARTMENT AFTER I SPOKE TO THE DEALERSHIP. TOLD HER THE ISSUE I WAS HAVING AND WAS TOLD, IF I WAS HAVING EGR COOLER ISSUES THE DEALERSHIP COULD REPAIR AND/OR REPLACE IN ACCORDANCE WITH THE RECALL. THEN SHE TOLD ME TO GET MY TRUCK TO A DEALERSHIP TO HAVE THEM LOOK AT IT. I CONTACTED PURE COUNTRY DEALERSHIP IN GRAYSON KY. I TOOK MY TRUCK TO THEM ON 4/1/2020 AT 0900. END RESULT, RECEIPT SHOWS NO EXTERNAL LEAKS FOUND BUT MAY BE RELATED TO RECALL. HOWEVER, I'M TOLD THAT A REPLACEMENT PART IS NOT AVAILABLE. I CONTACTED FCA US, RECALL DEPARTMENT AGAIN. NOW I'M TOLD THAT THERE IS NO REPLACEMENT PART AVAILABLE AND THEY DON'T KNOW WHY THE PREVIOUS REP TOLD ME THAT THE DEALERSHIP COULD FIX IT. THEY SAY MY CLAIM IS SUBMITTED TO A SPECIALIST FOR REVIEW. MY FCA US CLAIM NUMBER IS76030552. 1) WHY HAVE A RECALL IF IT CANNOT BE FIXED? 2) IT HAS BEEN APPROXIMATELY 6 MONTHS SINCE THE RECALL WAS ISSUES, AND STILL NO VIABLE SOLUTION TO THE PROBLEM? 3) FCA US ADMITS THAT VEHICLE FIRE CAN OCCUR DUE TO EGR DEFECT. SO I'M DRIVING AROUND, WHAT A TIME BOMB. 4) WHO IS RESPONSIBLE IF A FIRE WOULD OCCUR AND MY CHILDREN ARE INJURED? 5) APPARENTLY, FCA US SOLD VEHICLES TO US CUSTOMERS THAT THEY C

WheelsCrash
Filed Mar 31, 202046,000 milesTX

DRIVING DOWN THE ROAD AND MY DRIVER SIDE BACK WHEEL JUST BROKE OFF, CAUSING ME TO WRECK MY TRUCK INTO ANOTHER VEHICLE AND TOTALED MY TRUCK.*DT*JB*DT VEHICLE WAS TOWED TO ABBY'S TOWING.*JB*DT*JB

Unknown or Other
Filed Mar 20, 202016,000 milesTN

I HAVE THE ECODIESEL. THEY ARE PRONE TO CATCHING ON FIRE, EVEN WHEN PARKED. I EMAILED RAM AND ASKED IF IT WAS SAFE TO PARK MY TRUCK IN A GARAGE ATTACHED TO THE HOUSE. THEY WOULD NOT TELL ME THAT IT IS SAFE, TOLD ME TO USE MY OWN JUDGEMENT. THE FAILURE RATE FOR THESE ENGINES IS RIDICULOUSLY HIGH. ARE YOU DOING ANYTHING ABOUT THIS?

Air BagsCrashFire2 injured
Filed Mar 18, 202072,000 milesAR

TL* THE CONTACT OWNED A 2017 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, ATTEMPTING TO PASS ANOTHER VEHICLE, ANOTHER VEHICLE TURNED IN FRONT OF HER AND SHE CLIPPED THAT VEHICLE AS A RESULT HER VEHICLE FLIPPED OVER. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT STATED SHE LOST CONSCIOUSNESS ONCE SHE CRASHED INTO THE OTHER VEHICLE BUT CAME TO IN ORDER TO REMOVE HER SEAT BELT AND ATTEMPTED TO EXIT THE VEHICLE. THE CONTACT STATED THAT A PASSERBY ATTEMPTED TO BREAK THE CAB WINDOWS BUT FAILED. THE CONTACT STATED THAT THE INTERIOR CAUGHT ON FIRE AS WILL AS THE AIR BAGS. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE AFTER SOME TIME. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK BACK AND KNEE AS SHE WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE DRIVER OF THE UNKNOWN VEHICLE HAD NO REPORTED INJURIES HOWEVER MEDICAL ATTENTION WAS PROVIDED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. THE VIN WAS NOT AVAILABLE.

Engine
Filed Mar 18, 2020VA

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AFTER CONTACTING THE DEALER BOYD CHRYSLER/JEEP LOCATED AT 1123 E. ATLANTIC ST. SOUTH HILL, VA AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Engine
Filed Mar 10, 2020NH

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER BOB MARIANO CJDR LOCATED AT (146 MANCHESTER ST, CONCORD, NH 03301 (603) 556-8616) AND BONNEVILLE AND SON CHRYSLER DODGE JEEP RAM LOCATED AT (625 HOOKSETT RD, MANCHESTER, NH 03104 (877) 227-1827) WHO STATED THAT THE REMEDY PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Engine
Filed Mar 6, 202029,543 milesCA

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 35 MPH, THE AIR CONDITIONER WAS INOPERABLE. THE CONTACT STATED THE TEMPERATURE GAUGE WAS RISING AND WAS NOT AWARE IF ANY WARNING LIGHT WERE ILLUMINATED. THE VEHICLE WAS PARKED AT A NEAR GAS STATION. THE HOOD WAS OPENED AND SAW STEAM EXITING THE RADIATOR AND ANTIFREEZE LEAKING. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HER RESIDENCE AND THEN AFTER 3 DAYS TOWED TO LOCAL DEALER ANDERSON CHRYSLER DODGE JEEP RAM LOCATED AT 3920 AZ-95, LAKE HAVASU CITY, AZ 86404, WHERE IT WAS DIAGNOSED WITH NEEDING ERG COOLER TO BE REPLACED. THE CONTACT WAS INFORMED THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE PERSISTED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE AND FILED A COMPLAINT. THE CONTACT STATED THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE PART WAS NOT AVAILABLE FOR THE REPAIR. PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS 29,543.*DT*JB

Fuel/Propulsion System
Filed Mar 5, 202052,000 milesCA

I LIVE IN CA AND AFTER FUELING 2017 RAM REBEL THE FUEL NOZZLES HAS GOTTEN STUCK MULTIPLE TIMES, I CANT EVEN STICK THE NOZZLE HALF WAYS TO FUEL BECAUSE THEN IT CLICKS AND STOPS FUELING. MY GIRLFRIEND CANT BORROW THE TRUCK IN FEAR THAT IF SHE TRIES TO PUMP GAS IT WILL GET STUCK ON HER TOO. IT REALLY SHOULDN'T BE THIS MUCH OF A HASSLE TO PUMP GAS. THIS ALWAYS HAPPENS WHEN I AM TRYING TO PUMP GAS.

Structure › Body
Filed Feb 23, 202022,000 milesTX

LEFT FRONT TIRE BLEW OUT AND DAMAGED FENDER AND INNER LINER. I WAS TRAVELING ON HWY 57 IN SOUTH TEXAS AT ABOUT 75 MPH. TIRE GAVE NO WARNING THAT THERE WAS A PROBLEM. WAS LUCKY THERE WAS NO ONE BESIDE ME OR COMING IN MY DIRECTION WHEN IT HAPPENED.

Engine
Filed Feb 22, 2020420 milesID

THIS VEHICLE HAS TERRIBLE PEDAL LAG. WHEN I PRESS THE ACCELERATOR, THERE IS A 2-6 SECOND LAG RESPONSE TO ACCELERATE. WHILE MOVING FORWARD AND PRESSING THE ACCELERATOR, WHEN THE LAG CATCHES UP TO THE ACCELERATOR IT'S LIKE IT KICKS INTO HIGH GEAR (JERKS) AND ADVANCES. TAKING OFF FROM A STOPPED POSITION IS THE WORSE BECAUSE IT'S FRIGHTING - YOU DON'T KNOW HOW LONG THE LAG WILL TAKE TO RECOVER. WHEN IN MOTION AT HIGHWAY SPEED AND ACCELERATING TO PASS SOMEONE, THE LAG DOES THE SAME THING. IT HAPPENS ALL THE TIME, UNLESS YOU ACCELERATE VERY SLOWLY, AND KEEP YOUR SPEED SLOW. I'VE DRIVEN THIS TRUCK FOR 13 MONTHS NOW. THE DEALER SAID THE PROBLEM WILL GO AWAY AS YOU DRIVE IT ..WELL, IT HASN'T.

Suspension
Filed Feb 13, 202090,000 milesMN

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS IN COLDER TEMPERATURES THE AIR RIDE SUSPENSION FAILED TO OPERATE AS INTENDED. THE CONTACT STATED THAT THE FAILURE WAS MORE PREVALENT WITH TEMPERATURE AT 10 DEGREES AND BELOW. THE VEHICLE WAS TAKEN TO (LOCKWOOD MOTORS LOCATED AT 1310 E COLLEGE DR, MARSHALL, MN 56258) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE AIR SUSPENSION PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Fuel/Propulsion System
Filed Feb 8, 202050,350 milesNV

FUEL PUMP AND FUEL TANK GAUGE ARE ONE ASSEMBLY. SYSTEM FAILED AT 50K MILES. DEALER INDICATED THIS IS A KNOWN PROBLEM AND ENTIRE ASSEMBLY MUST BE CHANGED AT A COST OF $1200. RAM WILL NOT COVER UNDER WARRANTY. I CONTACTED CHRYSLER/RAM SUPPORT AND THEY SAID THEY WOULD NOT BE ABLE TO ASSIST.

Fuel/Propulsion System
Filed Feb 7, 2020429,201 milesCA

WITH A FULL FUEL TANK EVERYTHING IS GOOD. BETWEEN 3/4 AND 1/2 TANK THE FUEL GAUGE GOES TO EMPTY, OUT OF GAS LIGHT BLINKS AND FUEL SENSOR FAIL LIGHT COMES ON. 5 MINUTES LATER GAUGE IS BACK TO 3/4 TANK AND FUEL SENSOR FAIL ENGINE WARNING STILL ON. MADE A FEW STOPS AND ENGINE FAIL LIGHT GOES OFF. THEN IT ALL STARTS OVER AND OVER.FUEL SENSOR FAIL AND GAUGE GOES TO EMPTY.ONLY 429201 MILES. DANGEROUS DEFECT. COMMON COMPLAINT

Structure › Body
Filed Feb 7, 202052,000 milesFL

TAILGATE KEEPS OPENING WHILE DRIVING

Fuel/Propulsion System
Filed Feb 4, 2020CA

NOTICE VB!/NHTSA 19V-757 RECEIVED DECEMBER 2019. ADVISED TODAY BY FCA FIX NOT AVAILABLE UNTIL APRIL 2020 EARLIEST. FAILURE OF RECALLED PART, DIESEL EGR COOLER, MAY RESULT IN ENGINE FIRE. UNACCEPTABLE THAT REPLACEMENT PART IS NOT IMMEDIATELY AVAILABLE! I HAVE REDUCED DRIVING THIS VEHICLE DUE TO UNCERTAINTY.

Engine
Filed Feb 3, 2020GA

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (ENGINE) AND 20V036000(POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE HAD NOT EXPERIENCED THE FAILURE. VIN TOOL CONFIRMS THE PARTS WERE NOT AVAILABLE.

Engine
Filed Jan 27, 202039,850 milesFL

TL* THE CONSUMER OWNS A 2017 RAM 1500. THE CONSUMER STATED THAT THEY HAD RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONSUMER STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GARBER AUTOMALL LOCATED AT 3360 US-17, GREEN COVE SPRINGS, FL 32043 (904) 264-2442 WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE ISSUE BUT NO FURTHER ASSISTANCE WAS TAKEN. THE CONSUMER EXPERIENCED A FAILURE AFTER DRIVING AT VARIOUS SPEEDS THAT 1 GALLON OF OIL WAS BEGIN USED WITHIN 400 MILES OF DRIVING. THE VEHICLE WAS SEEN AT THE SAME DEALER AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 39,850. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN *AS

Fuel/Propulsion System
Filed Jan 24, 202030,000 milesTX

THE FUEL QUANTITY INDICATOR IS DEFECTIVE. ONE THE TANK IS HALF FULL THE GAGE GOES TO ZERO AND THE LOW FUEL WARNING LIGHT ILLIMINATES, ALSO THE FUEL SYSTEM FAILURE LIGHT COMES ON

Engine
Filed Jan 21, 202083,000 milesTX

TL* THE CONTACT OWNS A 2017 DODGE RAM 1500. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE LOST FORWARD MOMENTUM. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS TAKEN TO GREENVILLE CHRYSLER JEEP DODGE LOCATED AT (5401 INTERSTATE HWY 30, GREENVILLE, TX 75402, (903) 454-0283) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE CONTACT WAS ALSO INFORMED THAT THE COOLANT RESERVOIR WAS LOW ON COOLANT. THE CONTACT WAS INFORMED BY THE DEALER THAT THE VEHICLE SHOULD NOT BE DRIVEN DUE TO A POSSIBLE FIRE RISK WITHOUT WARNING.. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

EngineFire
Filed Jan 21, 202044,022 milesTX

WHILE DRIVING DOWN HIGHWAY, CHECK ENGINE LIGHT AND ELECTRONIC THROTTLE CONTROL SERVICE LIGHT DISPLAYED. EXITED HIGHWAY, DROVE 1-2 MILES MORE AND ENGINE WAS SMOKING WITH SMOKE ENTERING THE CABIN. EXITED THE TRUCK AT A SAFE LOCATION. USED HOOD RELEASE IN CABIN BUT DID NOT OPEN HOOD BECAUSE I SAW FLAMES THROUGH GRILLE. USED FIRE EXTINGUISHER BUT IT JUST SLOWED THE FIRE DID NOT PUT IT OUT. FIRE CONSUMED THE ENGINE AND HOOD. THE FIRE DEPARTMENT CAME AND PUT OUT FIRE. * (RECALL RELATED INCIDENT) TS

Structure › Body › Door
Filed Jan 16, 2020MI

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT UPON ATTEMPTING TO OPEN THE REAR TAILGATE DOOR, THE DOOR FAILED TO UNLATCH. THE CONTACT THEN STATED THAT WHEN SHE WAS REVERSING OUT OF A PARKING LOT, THE BACK UP CAMERA WAS POINTED AT THE GROUND. UPON FURTHER INSPECTION, THE CONTACT BECAME AWARE THAT THE TAILGATE DOOR OPENED INDEPENDENTLY WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE CONTACT CALLED FOX NEGAUNEE CHRYSLER DODGE JEEP RAM 701 US-41, NEGAUNEE, MI 49866 AND MADE AN APPOINTMENT TO HAVE THE VEHICLE SERVICED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Suspension
Filed Jan 15, 202085,000 milesND

THE AIR SUSPENSION ON MY 2017 RAM 1500 HAS MALFUNCTIONED. IT WILL GO FROM WORKING GOOD, TO NO SUSPENSION AT ANY TIME WITH NO WARNING. THEN THE DRIVERS SIDE WILL HAVE NO SUSPENSION, AND THE PASSENGER SIDE WILL JACK UP TO OFF ROAD 2. AGAIN, WITHOUT ANY WARNING OR ME DOING ANYTHING TO PROMPT IT. MAKES THE TRUCK VERY SQUIRRELY TO DRIVE.

Power Train
Filed Jan 13, 202055,000 milesFL

VEHICLE BEGAN INTERMITTENTLY "POPPING" OR "JERKING" WHILE DRIVING AND WOULD HAVE GEAR ISSUES SUCH AS APPEARING TO REMAIN IN 1ST GEAR OR WOULD FAIL TO GO INTO REVERSE. THE POPPING INTO A LOWER GEAR WOULD HAPPEN WHILE THE VEHICLE WAS MOVING AND THUS CAUSED AN IMMEDIATE TRAFFIC SLOWDOWN AND POTENTIAL ACCIDENT SITUATION. ALSO, THE VEHICLE WOULD FAIL TO REVERSE AT TIME AND WOULD ONLY REMEDY ITSELF AFTER TURNING THE VEHICLE OFF AND THEN BACK ON. THE CHECK ENGINE LIGHT WOULD INTERMITTENTLY COME ON AND OFF AND ALMOST A YEAR AGO, I WAS ADVISED BY THE DEALER (TALLAHASSEE DODGE) THAT THERE WAS A GEAR RATIO ISSUE. HOWEVER, WHEN I RECEIVED THE VEHICLE I WAS TOLD THAT ANOTHER SENSOR HAD A LEAK AND THERE WAS NO INDICATION OF A TRANSMISSION ISSUE (AT 55K MILES). NOW, THE VEHICLE HAS BEEN HAVING THE SAME INTERMITTENT ISSUES AND I HAVE RETURNED IT TO THE DEALER FOR REPAIR, NOW THE DEALER STATES THE VEHICLE IS OUT OF WARRANTY AND THE ISSUE IS AN INTERNAL TRANSMISSION PROBLEM THAT NEEDS TO HAVE A NEW TRANSMISSION INSTALLED.

Engine
Filed Jan 2, 202013,500 milesAK

EGR HAS A PROBLEM. WHICH MAY CAUSE A FIRE AND MOPAR DOESN'T HAVE A FIX FOR IT . THEY DON'T KNOW WHEN THEY WILL. I WANT TO TRADE IT FOR A GAS POWERED INSTEAD OF THE DIESEL AND THEY WILL NOT TAKE IT ON TRADE. IF THEY WOULD THEY WON'T GIVE ME ANY WHERE CLOSE TO WHAT THE PICKUP WOULD BE VALUED. IT SEEMS THAT THE PROBLEM IS THEIR PROBLEM AND THEY SHOULD NOT PENALIZE THEIR OWN CUSTOMERS. IT IS REALLY NOT SAFE TO DRIVE IT IF IT HAS THE SYMPTOMS IT HAS AS TO FIRE. IT IS A ON GOING PROBLEM AS THEY DIDN'T TELL ME WHEN I PURCHASED THE VEHICLE. SOUNDS LIKE BOEING???

EngineFire
Filed Dec 31, 2019AR

2017 DODGE RAM. CONSUMER WRITES IN REGARDS TO FIRE HAZARD RECALL. *LD *JS

Unknown or Other
Filed Dec 24, 201947,000 milesAL

POOR FUEL MILEAGE POOR PERFORMANCE

Service Brakes
Filed Dec 21, 201937,600 milesNJ

SUDDEN LOSE OF FRONT AIR SUSPENSION WHILE HIGHWAY DRIVING, NEGATIVELY EFFECTED THE VEHICLES STABILITY, STEERING, AND ABILITY TO STOP. TRUCK IS CURRENTLY AT DEALER. ONLY EXPLANATION GIVEN IS IT MIGHT BE BECAUSE ITS COLD OUTSIDE (WHICH HAS BEEN KNOWN TO HAPPEN IN WINTER).

Engine
Filed Dec 2, 201939,500 milesOR

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO FOUND FAILURE CODES: P0402 AND P20EE. THE FAILURE RECURRED AND THE CONTACT WAS INFORMED TO CALL THE DEALER. THE CONTACT WAS UNAWARE OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO WILSON MOTORS (541-286-7610, LOCATED AT 425 N W BUCHANAN, CORVALLIS, OR 97330-6253), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 39,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 30, 201928,000 milesPA

EVERY 5 OR 10 MILES THE AIRBAG WARNING LIGHT ACTIVATES ON THE DASHBOARD. THE WARNING LIGHT DOES NOT ACTIVATE WHILE THE VEHICLE IS NOT IN MOTION HOWEVER IF IT IS ACTIVATED AND THEN THE VEHICLES PUT INTO PARK SHUT OFF AND RESTARTED THE WARNING LIGHT WILL REMAIN ON FOR ANYWHERE FROM ONE MILE TO A HUNDRED MILES THEN SHUT OFF AND ANOTHER 5 OR 10 MILES LATER TURN BACK ON

Fuel/Propulsion System
Filed Nov 26, 201961,000 milesWI

CHECK ENGINE LIGHT COMES ON AND FUEL GAUGE DROPS TO EMPTY. LIGHT WILL GO OFF WHEN TANK IS FULL AND COMES ON AT 3/4. CODE READS FUEL SENSOR INPUT LEVEL HIGH VOLTAGE.

Engine
Filed Nov 21, 201912,500 milesNM

WHEN THE ENGINE IS COLD, ACCELERATION FROM A STOP IS ALMOST NON EXISTENT FOR ROUGHLY 3-4 SECONDS. PULLING OUT IN TO NORMAL TRAFFIC IS DANGEROUS AS THE VEHICLE DOES NOT PERFORM ANYWHERE NEAR THE WAY IT DOES ONCE WARMED UP. MY SERVICING DEALER AND CHRYSLER CORPORATE TOLD ME THAT THERE IS A ISSUE WITH EXCESSIVE EMISSIONS FROM MY 2017 RAM 1500 ECODIESEL WHEN COLD WHICH REQUIRED THEM TO INHIBIT FUEL FLOW TO THE ENGINE UNTIL THE ENGINE REACHED A TEMPERATURE OF 157 DEGREES. THIS IS A SERIOUS SAFETY CONCERN AS THE TRUCK SEEMS TO IGNORE THE DRIVERS DESIRE TO ACCELERATE. I'VE COME CLOSE TO BEING REAR-ENDED ON MORE THAN ONE OCCASION BECAUSE THE TRUCK WOULD NOT ACCELERATE AT MORE THAN WHAT SEEMS TO BE AN IDOL FOR SEVERAL SECONDS. I'VE OWNED THIS TRUCK FOR ABOUT 1.5 YEARS AND STILL THERE IS NO SOLUTION TO CORRECT THIS PROBLEM. IT IS MY HOPE THAT FEDERAL ACTION WILL SPUR A SOLUTION TO THIS PROBLEM.

Electrical System
Filed Nov 20, 201935,000 milesMO

ON NOVEMBER 9, 2019, AT APPROXIMATELY 12:PM, I WAS AT MY AREA'S ATM, SITTING STILL, WHEN ALL OF A SUDDEN THE TRUCK JUST TURNED OFF, WITHOUT WARNING AND I HAD TO GET IT TOWED HOME BY MY AAA SERVICE

Engine
Filed Nov 20, 201930,000 milesNV

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE VEHICLE WAS STATIONARY, IT FAILED TO ACCELERATE IMMEDIATELY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. TOWBIN DODGE (275 AUTO MALL DR, HENDERSON, NV) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

EngineFire2 injured
Filed Nov 13, 201943,539 milesAL

TL* THE CONTACT OWNED A 2017 RAM 1500. WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE MADE AN ABNORMAL REVVING NOISE AND BEGAN TO SLOW DOWN. THE CONTACT ALSO STATED THAT THE THROTTLE SENSOR WARNING INDICATOR BEGAN TO FLASH INTERMITTENTLY. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, CHECKED UNDER THE HOOD, AND NOTICED FLAMES COMING FROM THE ENGINE COMPARTMENT. THE CONTACT CALLED 911 AND THE POLICE AND FIRE DEPARTMENTS ARRIVED ON THE SCENE. THE FIRE WAS EXTINGUISHED. POLICE REPORT NUMBER: AL0630200 AND FIRE REPORT NUMBER: 0001218 WERE FILED AT THE SCENE. THE VEHICLE WAS DESTROYED AND TOWED TO A JUNK YARD. CARLOCK CHRYSLER DODGE JEEP RAM OF TUSCALOOSA (550 SKYLAND BLVD E, TUSCALOOSA, AL 35405, 205-759-4421) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED AN EMAIL FOR NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING), WHICH WAS ASSOCIATED WITH HIS VEHICLE AFTER THE FIRE OCCURRED. THE FAILURE MILEAGE WAS 43,539. *DT*JB

Vehicle Speed Control
Filed Nov 5, 201927,000 milesMO

DESPITE RECALL U61/NHTSA 18V-332 BEING COMPLETED ON MY PICKUP- ON 7/23/2018 I WAS SOUTHBOUND ON INTERSTATE 29 BETWEEN ST.JOSEPH AND KANSAS CITY MO THE MORNING OF OCTOBER 31, 2019. WE HAD SNOW, FREEZING PRECIPITATION, ETC THE EVE BEFORE AND DRIVING WAS TENUOUS AT BEST. WITH MY CRUISE CONTROL SET AT APPROXIMATELY 55 MILES PER HOUR TRAFFIC BEGAN TO SUDDENLY SLOW DUE TO NUMEROUS SLIDE OFFS AND ACCIDENTS. I TAPPED MY BRAKE TO SLOW AND DISENGAGE THE CRUISE CONTROL- AND THE IMMEDIATE RESPONSE WAS FOR THE ENGINE TO REV AND INCREASE RPM,S TO MAINTAIN SPEED. CONSTANT ATTEMPTS TO BRAKE AND OVER RIDE WERE UNSUCCESSFUL. I DEEMED IT IMPOSSIBLE FOR THE BRAKES TO STOP MY VEHICLE! A RED WARNING LIGHT "BRAKE" APPEARED ON THE DASH ALONG WITH A FEW LINES OF MESSAGE WHICH I COULD NOT READ DUE TO KEEPING MY EYES ON THE ROAD. I SOMEHOW MANAGED THE THOUGHT PROCESS OF TURNING THE GEAR SHIFT KNOB TO THE NEUTRAL POSITION AND WAS JUST BARELY ABLE TO GET STOPPED BEFORE SMASHING INTO THE VEHICLE'S IN FRONT OF ME. THE DEALER WHO SUPPOSEDLY PERFORMED MY RECALL OF REPROGRAMMING THE POWERTRAIN CONTROL MODULE IS TRI STATE DODGE IN MARYVILLE MO 64468. THEY SCHEDULED AN APPOINTMENT TO HOOK MY TRUCK TO THE COMPUTER TO TRY AND DETERMINE WHAT HPPENED ON 11/7/2019

EngineFire
Filed Nov 5, 201920,000 milesKY

I HAVE A 2017 RAM 1500 ECODIESEL. I WAS DRIVING DOWN THE HIGHWAY AT 70MPH WHEN THE VEHICLE SUDDENLY STARTING MAKING A CRAZY NOISE THEN BEGIN TO LOOSE POWER, I STEERED THE TRUCK ONTO THE SHOULDER WHERE IMMEDIATELY WHITE SMOKE STARTING BELLOWING FROM UNDERNEATH THE FRONT AND SIDES OF THE ENGINE COMPARTMENT I OPENED THE HOOD BUT NO FLAMES WERE VISIBLE AND IT EVENTUALLY WENT OUT. I HAD THE VEHICLE TOWED TO THE NEAREST DEALER AND THREE WEEKS LATER THEY NOW TELL ME THAT THE PROBLEM IS THE EGR COOLER LEAKING WHICH APPARENTLY IS A KNOWN AND DANGEROUS PROBLEM.

Air BagsCrash2 injured
Filed Oct 30, 201945,000 milesNC

MY SECOND FRONT IMPACT WITH MY TRUCK. FIRST ONE WAS 10K DAMAGE IMPACT WAS 50 MPH, THEN A FEW MONTHS LATER MY AIRBAG LIGHT CAME ON. RAM SAYS CLOCK SPRING NEEDS REPLACED, I PAY THEM TO REPLACE IT. 2 WEEKS LATER ANOTHER FRONTAL IMPACT AT 45MPH, AIRBAGS DIDN'T DEPLOY NOR THE SEAT BELTS LOCK UP. MY 12 YO DAUGHTER HITS THE DASH AND NOW HAS A CONCUSSION. I END UP WITH A DISC ISSUE AND PINCHED NERVES IN MY NECK. FUNNY HOW I PAY IT GET A SYSTEM FIXED AND NOW NOTHING WORKS. CALLED DEALER TALKED TO MELODY, SHE SAID SERVICE MANAGER WOULD CALL BACK, NEVER HAS. I'M CONSIDERING FILING A LAW SUIT AGAINST RAM AND PARTS SUPPLIER.

Fuel/Propulsion System
Filed Oct 25, 201940,350 milesIL

I FILLED UP MY VEHICLE WITH FUEL ON TUESDAY. I WAS DRIVING DOWN THE HIGHWAY THURSDAY WHEN ALL THE SUDDEN THE FUEL LIGHT CAME ON ALONG WITH A MESSAGE. THEN I NOTICED MY FUEL GAUGE READ EMPTY. I KNOW IT WASN'T EMPTY BECAUSE I FILLED UP 2 DAYS EARLIER. I WENT THROUGH THE NOTIFICATION TABS AND WENT TO MESSAGES AND WHEN I OPENED THE MESSAGE IT READ, "FUEL SENSOR FAIL" ABOUT 5 MINUTES LATER THE CHECK ENGINE LIGHT CAME ON AND BOTH LIGHTS STAYED ON. FUEL GAUGE STILL READS EMPTY. THE TRUCK ONLY HAS 40350 MILES ON IT AND SEAMS TO BE TOO SOON FOR ANYTHING LIKE THIS TO HAPPEN.

Fuel/Propulsion System
Filed Oct 25, 201952,000 milesNY

FUEL SENSOR FAILURE ON TWO DIFFERENT OCCASIONS. ONE WAS REPLACED (FUEL RAIL PRESSURE SENSOR) AND THE OTHER HAS NOT BEEN YET DUE TO THE VERY HIGH PRICE OF THE REPAIR ($800 - $1000). FUEL GAUGE READS FULL AND THEN SUDDENLY DROPS TO EMPTY. I HAVE BEEN ADVISED THAT THIS IS A COMMON PROBLEM.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2017 Ram 1500 → · Every 1500 year → · How the figures are calculated →