Page 13 of 18 · complaints 601–650 of 884

2017 Ram 1500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Electrical System
Filed Mar 2, 202132,500 milesIA

FUEL PUMP MODULE ASSEMBLY FAILURE. HAS BEEN FAILING OVER PAST 3 MONTHS, NOW TOTALLY OFF. UNABLE TO KNOW AMOUNT OF FUEL IN TANK. HAVE BEEN TOLD BY THE DEALER IT IS A COMMON PROBLEM WITH THIS TRUCK AND A SAFETY CONCERN. VEHICLE HAS LESS THAN 36,000 MILES ON IT. RAM SHOULD ISSUE RECALL AS POTENTIAL FOR STRANDED VEHICLE IS GREAT.

Structure › Body
Filed Feb 11, 202136,000 milesVA

THERE IS A WATER LEAK THAT IS SEEN COMING IN AT THE DRIVER'S A-PILLAR AND AT THE CENTER OVERHEAD CONSOLE.

Electrical System
Filed Jan 31, 202138,000 milesPA

AFTER SITTING OVERNIGHT, THE TRUCK WOULDN'T START. AFTER CHARGING 12 HOURS IT STARTS BUT WILL NOT RESTART AFTER SHUTTING DOWN. OBD P1DF3 CODE. RESEARCH SHOWS MANY OF THE SAME COMPLAINT. JUST PURCHASED 6 MONTHS AGO.

Fuel/Propulsion System
Filed Jan 30, 202153,200 milesPA

MY TRUCKS FUEL GAUGE SENSOR IS READING EMPTY EVEN THOUGH I HAVE A FULL TANK. CODE P0463 . IT IS FROM A FAULTY PART/ FLOAT ON THE FUEL PUMP. THIS IS A HUGE PROBLEM IN MANY RAM 1500 MODELS AND NEEDS TO BE RECALLED. TRUCK STALLED AND THANKFULLY RESTARTED. I WAS BACKING OUT OF A PARKING SPOT WHEN THIS OCCURRED. THE DEALERSHIP KNOWS THE ISSUES IN THE RAMS BUT WANTS ME TO PAY FOR THIS SAFETY ISSUE. HAVE OTHERS REPORTED THIS ISSUE?

Unknown or Other
Filed Jan 28, 202136,500 milesCO

MY 2017 DODGE RAM IS HAVING STARTING PROBLEMS IN THE MORNING ONLY. IT TAKES ABOUT 15 TO 20 MINUTES TO START. I DON'T HAVE REMOTE START, IT IS NOT THE FOB, I BELIEVE IT'S THE ( WIN MODULE ) HAS I HAVE LOOKED UP ON SOME RAM CHAT SITES. MY TRUCK ONLY HAS 37K ON IT AND WARRANTY JUST EXPIRED IN SEPTEMBER...GO FIGURE!

Unknown or Other
Filed Jan 26, 202132,000 milesMI

WHILE DRIVING DOWN THE ROAD THE DRIVERS SIDE WINDOW FELL INTO THE BOTTOM OF THE DOOR WITHOUT ANY WARNING OR SIGNS OF AN EXISTING PROBLEM. REACTING TO THIS CAUSED ME TO SWERVE INTO THE ONCOMING LANE,LUCKILY THERE WAS NO VEHICLE CLOSE ENOUGH TO ME THAT I COULDN'T RETURN TO MY OWN LANE WITHOUT INCIDENT, FROM INTERNET SEARCHES THIS APPEARS TO BE A SERIOUS PROBLEM REPORTED BY THOUSANDS OF PEOPLE, AND THEY ALL SAY THAT DODGE HAS NO SOLUTION TO THE PROBLEM. I BELIEVE IT WILL ONLY BE A MATTER OF TIME BEFORE SERIOUS INJURY OR POSSIBLY DEATH MAY OCCUR, I AM NOW PREPARED FOR THIS TO POSSIBLY HAPPEN AND WILL NOT BE CAUGHT OFF GUARD AGAIN HOPEFULLY.

Air BagsCrash1 injured
Filed Jan 21, 202160,000 milesCA

WAS INVLOVED IN AN FRONT END ACCIDENT ON THE FREEWAY GOING 40+MPH AND THE SEATBELT FAILED WITH NO AIRBAG DEPLOYED. I ENDED UP HITTING THE DASH AND HIT MY HEAD ON THE WINDSHIELD.

Fuel/Propulsion System
Filed Jan 7, 202152,500 milesAZ

CHECK ENGINE LIGHT AND FUEL SENSOR WARNING AND LOSS OF GAS GAUGE - WHILE ACCELERATING WITH LOSS OF POWER. - DURING THIS IT IS HARD TO FUEL THE VEHICLE.

Fuel/Propulsion System
Filed Dec 29, 202037,000 milesFL

CHECK ENGINE LIGHT AND FUEL SENSOR WARNING AND LOSS OF GAS GAUGE WHILE ACCELERATING WITH LOSS OF POWER. DURING THIS IT IS HARD TO FUEL THE VEHICLE.

Power Train
Filed Dec 21, 202015 milesFL

VEHICLE BEGINS SHAKING BETWEEN 68-73 MPH ON SEVERAL DIFFERENT HIGHWAYS. I WANTED TO MAKE SURE IT WAS NOT ROAD CONDITIONS. THE STEERING WHEEL DOESN'T SHAKE BUT THE VEHICLE VIBRATES. MAY BE COMING FROM THE REAR OF THE VEHICLE. REPLACED ALL FOUR TIRES WITH BRAND NEW AND HAD THEM BALANCED, HAD THE VEHICLE ALIGNED. SAME PROBLEM OCCURS. THIS SEEMS TO BE A COMMON ISSUE. VEHICLE HAS 34,212 MILES. HAD TIRES REBALANCED AFTER 150 MILES OF USE. ISSUE DID NOT GO AWAY.

Engine
Filed Dec 14, 2020CA

THIS RELATES TO VB1/NHTSA 19V-757. I WAS ADVISED OF THIS RECALL MONTHS AGO BY RAM, AND REPEATEDLY SO, EACH TIME BEING TOLD TO PROMPTLY CONTACT RAM AND/OR DEALER TO HANDLE THIS "IMPORTANT SAFETY RECALL" AND THAT IT WAS "EXTREMELY IMPORTANT TO TAKE STEPS NOW TO REPAIR YOUR VEHICLE TO ENSURE THE SAFETY OF YOU AND YOUR PASSENGERS." I CONTACTED LOCAL DEALER MULTIPLE TIMES OVER THE PAST MONTHS (GOING BACK WELL INTO SUMMER IF NOT PRIOR) AND WAS ADVISED THAT PARTS WERE NOT YET AVAILABLE. I CALLED ABOUT TWO WEEKS AGO TO TRY AGAIN AS MY REGISTRATION IS DUE AND IN CALIFORNIA THERE IS REQUIREMENT TO SHOW THIS TYPE OF RECALL IS FIXED IN ORDER TO REREGISTER. I SET UP APPOINTMENT (THROUGH RAM AND CONFIRMED WITH DEALER) AND WAS JUST ADVISED THAT PART IS STILL NOT AVAILABLE. IT IS EVIDENT THAT RAM (FCA) IS NOT TAKING THIS RECALL SERIOUSLY OR AT LEAST NOT SERIOUSLY ENOUGH AND IS APPARENTLY CONTENT WITH ENDANGERING ME, MY FAMILY AND MY PASSENGERS, IF IN FACT THIS RECALL IS FOR A SAFETY-RELATED CONDITION. CAN YOU DO SOMETHING TO SEE THAT THIS IS BEING DILIGENTLY PURSUED?

Engine
Filed Dec 9, 2020VA

TRYING TO OBTAIN A FIX FOR THE SAFETY RECALL REGARDING THE DIESEL EGR COOLER VB1 FROM OCTOBER 2019 THAT HAS TAKEN WAY TOO LONG. I HAVE MADE MULTIPLE ATTEMPTS TO CONTACT MULTIPLE RAM DEALERSHIPS AND THE THERE IS A WAIT LIST FOR THE PART. MEANWHILE I CONTINUE TO DRIVE A TRUCK THAT HAS THE POTENTIAL RISK OF FIRE TO THE OCCUPANTS IN MY TRUCK OR MY HOME. THIS IS UNACCEPTABLE AND I ASK THAT THE NTMVSA PUSH RAM TO MAKE THIS PART AVAILABLE IMMEDIATELY OR HAVE THEM RECALL THE TRUCK ENTIRELY.

Electrical System
Filed Dec 5, 2020PR

THE ENGINE THE LIFTERS SOUND AND CANCEL THE CYLINDERS AND THE RADIO DOES NOT TURN ON AND DOES NOT WORK, THE AIR CONDITIONING, WINDOWS, LIGHTS ETC

Engine and Engine Cooling
Filed Dec 3, 202038,000 milesOR

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE RADIATOR WAS LEAKING. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THE COOLANT LEVEL WAS DRAINED QUICKLY. THE VEHICLE WAS TAKEN TO GRESHAM CHRYSLER DODGE JEEP RAM (855 NE BURNSIDE RD, GRESHAM, OR 97030, (503) 743-0444) WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THERE WAS A RADIATOR LEAK. THE VEHICLE WAS TAKEN TO RON TONKIN CHRYSLER JEEP DODGE RAM FIAT (16800 SE MCLOUGHLIN BLVD, MILWAUKIE, OR 97267, (503) 258-5800) FOR A COOLANT FAN REPLACEMENT AND DIAGNOSED THERE WAS A SLOW RADIATOR LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 38,000.

Trailer Hitches
Filed Nov 24, 2020WI

2017 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO CLASS IV HITCH DETACHING FROM VEHICLE. *LD THE CONSUMER STATED A BOLT BROKE CAUSING THE HITCH TO DISLODGE FROM THE TRUCK. THE CONSUMER STATED THE RECEIVER APPEARED TO NOT HAVE BEEN PROPERLY ASSEMBLED TO THE FRAME. *JS

Fuel/Propulsion System
Filed Nov 13, 202040 milesCA

HAVING ISSUES WHEN PUMPING GAS, THE GAS PUMP STOPS WHEN FUELING THE ENTIRE TIME DUE TO THE FUELING FILLER NECK. IF PLACING THE FUEL HANDLE PROPERLY IT LOCKS ONTO THE FUEL NECK FILLER AND DOESNT LET FUMES EXIT AND CHOKES UP. BEYOND DIFFICULT TO TAKE OFF AND TO PUMP FUEL.

Service Brakes
Filed Nov 10, 202029,189 milesPA

THE VEHICLE WAS BOUGHT NEW BY ME, AND ONLY USED FOR PERSONAL USE ON PUBLIC ROADS. THE TRUCK HAS NOT BEEN USED FOR WORK NOR USED IN DIRT ETC. THE BRAKES AND EVERYTHING ELSE ON THE VEHICLE ARE THE ORIGINAL COMPONENTS THAT CAME WITH THE VEHICLE WHEN NEW. THE BRAKE PADS ON THE VEHICLE AT ONLY 29,000 MILES ARE "CRUMBLING" (THOSE WERE THE WORDS FROM THE DODGE/RAM DEALERSHIP SERVICE DEPT), AND THE OUTER EDGES OF THE FRONT BRAKE ROTORS ARE FLAKING APART. THE DEALERSHIP SAID THEY SEE THIS A LOT WITH RAM TRUCKS, AND SOME THAT ARE ONLY A YEAR OLD WITH LOW MILEAGE. THE DEALER SERVICE DEPT SAID CHRYSLER KNOWS ABOUT THIS, BUT WON'T DO ANYTHING. THE DEALERSHIP SAID THE BRAKES ARE DANGEROUS AND THE VEHICLES WITH THIS PROBLEM CANNOT BE DRIVEN SAFELY, SO THE BRAKES (PADS AND ROTORS) MUST BE REPLACED. THE DEALER TOLD ME TO CALL CHRYSLER AT 800-992-1997. THE CHRYSLER "CUSTOMER CARE" PEOPLE REFUSED TO ACKNOWLEDGE THAT THEY KNOW ABOUT THIS PROBLEM, BUT THEY SAID THAT THEY KNOW THAT THEIR BRAKES DON'T LAST LONG, WHICH IS WHY THEY ONLY PROVIDE A WARRANTY OF 12-MONTHS/12,000 MILES, DESPITE THE ADVERTISED 36-MONTH "BUMPER-TO-BUMPER" WARRANTY. THIS PROBLEM WITH THE BRAKES IS DUE TO VERY LOW QUALITY MATERIALS, AND IS A MAJOR SAFETY HAZARD FOR ANYONE WITH A RAM TRUCK, AS WELL AS A SAFETY HAZARD TO THE GENERAL PUBLIC WHO COULD BE INJURED BY RAM TRUCKS THAT HAVE THESE BRAKES. CHRYSLER (RAM) IS KNOWINGLY PUTTING VEHICLES ON THE ROADS WITH UNSAFE BRAKE COMPONENTS. BRAKES ARE THE MOST IMPORTANT SAFETY ITEMS O

Structure › BodyFire3 injured
Filed Oct 30, 202032,000 milesFL

PICS SHOULD TELL. CAN'T SEND MANY. BATTERY FUMES, MOLD

Unknown or Other
Filed Oct 30, 202058,000 milesTX

BROKE EXHAUST MANIFOLD WARPING CAUSING MANIFOLD BOLT TO BRAKE.

Steering
Filed Oct 27, 202087,000 milesMS

WHILE DRIVING MY 2017 DODGE RAM 1500 TRUCK THE POWER STEERING STOPPED WORKING WHICH CAUSED ME TO NEARLY RUN OFF THE ROAD DURING AN ATTEMPTED TURN. THE POWER STEERING HAS SINCE BEEN INTERMITTENTLY CUTTING IN AND OUT WHICH MAKES IT VERY DIFFICULT TO STEER, ESPECIALLY AT SLOWER SPEEDS. I WAS DRIVING ON CITY STREETS WHEN THIS HAPPENED.

Fuel/Propulsion System
Filed Oct 22, 202059,000 milesSC

THE RAM DEALERSHIP HAS REFUSED TO FIX MY VEHICLE FOR SAFETY RECALL 19V-757

Engine
Filed Oct 20, 2020107,504 milesGA

I BOUGHT THIS TRUCK AND BROUGHT IT HOME AND WAS GOING THROUGH EVERYTHING AND FOUND OUT THAT THE OIL DIDNT EVEN REACH THE DIPSTICK AND IT TOOK 4 QUARTS TO FILL IT UP. I THEN CHECKED EVERYTHING ELSE AND MADE SURE IT WAS FINE. I DROVE THE TRUCK FOR THE NEXT 3 DAYS ON AND OFF THE INTERSTATE AND HIGHWAY DRIVING. I WAS ATTEMPTING TO GO TO MY DR.S OFFICE IN CARTERSVILLE, GA. AND I WAS GOING ABOUT 55 MPH DOWN THE ROAD AND SUDDENLY THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE LIMPED ITS WAY TO A PARKING LOT TO WHICH I SHUT IT OFF AND THEN STARTED IT BACK UP AND IT SEEMED GOOD ENOUGH TO GET IT TO THE DEALERSHIP THERE AND THEY PULLED CODES AND SAID THAT THE OIL PUMP ISNT GETTING ENOUGH OIL AND IT WAS LESS THAN A QUART. IT USED UP 4 QUARTS IN THAT TIME. I CANT TRUST THIS TO GOTO TENNESSEE WITH THIS GOING ON. DOES ANYONE ELSE HAVE THIS PROBLEM? THIS IS PISS POOR ENGINEERING ON THE PART OF FCA TO BUILD A ENGINE THAT USES THAT MUCH OIL AND AT $9 A QUART ILL BE BROKE BEFORE THE END OF THE MONTH

Fuel/Propulsion System
Filed Oct 16, 2020SC

I HAVE A 2017 RAM 1500 ECO DIESEL. I HAVE RECEIVED A RECALL ON IT FOR THE DIESEL EGR COOLER. I BROUGHT THE VEHICLE IN ONCE AND AFTER A COMPUTER CHECK WITH THE SERVICE DEPARTMENT, THEY SAID THAT IT DID NOT NEED TO BE REPLACED. CHRYSLER SENT ME MORE RECALL NOTICES THAT SAID I NEEDED TO GET IT REPAIRED. I SPOKE WITH CHRYSLER AND TOLD THEM THAT I HAD IT CHECKED AND THEY INFORMED ME THAT I DID NEED TO HAVE THE RECALL FIXED. I SCHEDULED ANOTHER APPOINTMENT FOR OCT 16 TO GET IT FIXED. AFTER MY TRUCK WAS AT THE DEALERSHIP ALL DAY, I DECIDED TO CALL AND GET THE STATUS ON THE REPAIR ONLY TO BE INFORMED THAT THE SERVICE DEPARTMENT WAS NOT GOING TO REPAIR IT BECAUSE THERE WAS NO CHECK ENGINE LIGHT OR LEAK. I FOUND THIS ODD FOR A SAFETY RECALL, SO I CHECKED WITH CHRYSLER AGAIN AND READ THE RECALL INSTRUCTIONS. THE INSTRUCTIONS CLEARLY STATE THAT THE RECALL IS TO BE FIXED AND THE ONLY REASON TO CHECK FOR A LIGHT OR A LEAK IS TO SEE IF THE MANIFOLD IS BAD ALSO. IM NOT SURE WHY ANY SAFETY RECALL WOULD NOT BE FIXED ASAP, ESPECIALLY WHEN THE RECALL SAYS TO GET IT FIXED IMMEDIATELY..

Engine and Engine Cooling
Filed Oct 14, 2020CA

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THOMPSONS CHRYSLER DODGE JEEP RAM (126 FORNI RD, PLACERVILLE, CA 95667) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

EngineFire
Filed Oct 12, 202038,500 milesCA

WHY DRIVING MY 2017 ECODIESEL TRUCK WITH 38,500 MILES ON IT, ON HIGHWAY 80 ABOUT 55 TO 60 MILES PER HOUR MY TRUCK LOST POWER. MY WIFE NOTICE SMOKE COMING FROM THE BACK PASSENGER SIDE TIRE THATS THE SAME PLACE MY EXHUAST TAIL PIPE IS ON THIS TRUCK,MY FIRST THOUGHT WAS I OVER HEATED WHEN I LOST POWER BUT THAT WAS NOT THE CASE MY TEMP WAS 208 DEGREES. THE TRUCK WAS STILL RUNNING BUT WITH NO POWER I MANAGED TO GET IT OVER THE BRIDGE PUT THE TRUCK IN NEUTRAL AND COASTED TO THE STOP LIGHT AT THE END OF THE OFF RAMP,WHEN WE STOP AT THE LIGHT SMOKE WAS COMING OUT FROM UNDERNEATH THE HOOD AMASSING THE TRUCK STILL RUNNING I PUT THOUGH THE ENTER SECTION PULLED OVER SHUT THE TRUCK OFF EVERYONE GOT OUT OF THE TRUCK SMOKE POURING OUT FROM UNDER THE HOOD AND FENDER WELLS, CALLED 911. THE TRUCK IS A TOTAL LOSE. WITH FCA HAVING A RECALL ON THE EGR COOLER AN NO FIX THIS IS A PROBLEM. IN THE RECALL IT STATES IF THE EGR COOLER FAILS IT COULD CAUSE A FIRE.

Exterior Lighting
Filed Oct 1, 2020217,000 milesMI

DRIVING DOWN A ROAD AT 55MPH AND HEADLIGHTS WENT OUT AND COULD NOT SEE ANYTHING FOR SEVERAL SECONDS AS IT WAS NIGHT TIME AND IT WAS PITCH BLACK. FRANTICALLY TRIED ALL THE LIGHT OPTIONS AND TURNED THE LIGHT KNOB ALL THE WAY TO THE RIGHT AND HAD SOME LIGHT JUST IN TIME TO SLAM MY BRAKES TO NOT HIT A DEER. MADE IT HOME AND CHECKED THE LIGHTS. HIGH BEAMS WORKED BUT BOTH LOW BEAMS DID NOT. REPLACED BULBS AND STILL DIDN'T WORK. LOOKED FOR A FUSE/RELAY BUT DOESN'T SEEM TO HAVE ONE. AUTO SENSING AND LOW BEAM DOES NOT WORK, SHOULD BE A SAFETY RECALL ON TIPM OR WHATEVER DEVICE IS MALFUNCTIONING.

Steering
Filed Sep 29, 202030,000 milesVA

WHILE DRIVING ON PAVED SURFACE APPROACHING A RIGHT TURN AT 20 MPH I EXPERIENCED SUDDEN LOSS OF POWER STEERING.THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN NEARLY CAUSING AN ACCIDENT. .THE DASH INFORMATION CENTER WAS TELLING ME NOT TO SHUT DOWN THE VEHICLE.AFTER PLACING THE TRUCK IN PARK THE ADVISORY LIGHTS WENT OUT THE RED POWER STEERING LIGHT REMAINED ON

Fuel System, Gasoline
Filed Sep 25, 202044,000 milesNH

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. ADDITIONALLY, THE FUEL GAUGE DISPLAYED AN INACCURATE FUEL LEVEL. THE CONTACT STATED THAT WITH A FULL FUEL TANK, THE FUEL GAUGE INDICATED AN EMPTY FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP SENSOR WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER FOSS MOTORS LOCATED AT 133 PORTSMOUTH AVE, EXETER, NH 03833, AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

Power Train
Filed Sep 15, 202032,000 milesNV

UNCOMMON VEHICLE VIBRATIONS FELT WHILE IDLING. WHILE DRIVING, VEHICLE SHAKES AT ALL SPEEDS AND BECOMES MORE PRONOUNCED THE FASTER THE VELOCITY. AFTER HAVING ROUTINE MAINTENANCE PERFORMED AT CHAPMAN LAS VEGAS VEHICLE WAS RETURNED TO ME. WHEN I TOOK POSSESSION AND STARTED THE VEHICLE AT CHAPMAN LAS VEGAS IT MISFIRED (UNCONTROLLABLY SHAKING) AND THE CHECK ENGINE LIGHT TURNED ON. DEALER ENDED UP KEEPING VEHICLE ANOTHER DAY TO INSPECT MISFIRE/CHECK ENGINE LIGHT ISSUE. ACCORDING TO CHAPMAN LAS VEGAS THEY COULD NOT IDENTIFY THE REASON FOR THE MISFIRE/CHECK ENGINE LIGHT AND HAD ME PICK UP THE VEHICLE THE NEXT DAY. EVER SINCE THAT INCIDENT THE VEHICLE HAS BECOME UNSTABLE AND CONSTANTLY SHAKES. I WAS ADVISE BY CHAPMAN LAS VEGAS TO "CONTINUE DRIVING THE VEHICLE UNTIL ENGINE LIGHT COMES ON" AS THEY CAN'T FIGURE OUT THE PROBLEM FOR THE CONTINUED SHAKING. THIS HAS BEEN GOING ON FOR A FEW WEEKS NOW. I DO NOT FEEL SAFE CONTINUING TO DRIVE A DEFECTIVE VEHICLE. I'M NOW STARTING TO FEEL AND HEAR RATTLING SOUNDS WHILE MAKING TURNS. NOT SURE IF ITS AT ALL CONNECTED BUT AGAIN THE VEHICLE DOES NOT FEEL SAFE. SPOKE WITH SERVICE DEPARTMENT AGENT TODAY AND WILL BE DROPPING THE VEHICLE OFF AGAIN. ON TOP OF THE SHAKING NOW THE REAR VIEW CAMERA IS NOT WORKING PROPERLY. IVE TAKEN VIDEOS OF THE REARVIEW CAMERA ISSUES. UNFORTUNATELY I CAN'T VIDEO THE VIBRATING VEHICLE. ON 9/14/2020 AT APPROXIMATELY 9:30 AM AN EMPLOYEE OF CHAPMAN LAS VEGAS (MECHANIC MARK) DID A DRIVE ALONG WITH ME SO THAT HE COULD ASSES THE

Engine
Filed Sep 9, 202025,000 milesCA

I OWN SUBJECT 2017 RAM ED TRUCK. OCT 25, 2019, FCA ISSUED A NEW SAFETY RECALL ADVANCE COMMUNICATION RE THE ECO DIESEL VB1 RECALL MATTER. DECEMBER 2019, I RECEIVED MY FIRST COMMUNICATION FROM FCA ON VB1. MAY 2020 I RECEIVED A SECOND LETTER ON VB1, IMPLORING ME TO TAKE MY TRUCK A DEALER AND OBTAIN THE REPAIR.I HAVE BEEN IN CONTACT WITH SEVERAL DEALERS TO OBTAIN THE REPAIRS,AND THEY ADVISED ME THAT THEY DO NOT HAVE PARTS AVAILABLE TO DO THE REPAIR. MOST RECENT DEALER CONTACT WAS LATE JULY, 2020. I HAVE NOT RECEIVED ANY NOTICE FROM FCA, AS PROMISED THAT THE REMEDY IS AVAILABLE. FCA HAS PUT ME IN A POSITION OF RISKING AN ENGINE FIRE EVERY TIME I USE THE TRUCK, I CAN NOT SELL THE TRUCK TO A DEALER DUE TO THE OUTSTANDING RECALL, AND AM AT RISK OF CAL DMV DECLINING THE LICENSE PLATE RENEWAL IN DECEMBER THIS YEAR. THIS UNREASONABLY SLOW RESPONSE BY FCA TO THIS SERIOUS ISSUE IS IMMORAL AND UNCONSIONABLE. PLEASE DEMAND IMMEDIATE ACTION OF FCA TO PROVIDE ALL THE PARTS TO THEIR DEALER NETWORK TO FIX THIS PROBLEM. I AM USING THIS TRUCK NLY WHEN ABSOLUTELY NECESSARY, AND AM BLOCKED FROM SELLING THE TRUCK.

Air BagsCrash1 injured
Filed Sep 8, 202072,000 milesIN

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE CRASHED INTO ANOTHER VEHICLE DUE TO THE OTHER VEHICLE JUMPING IN FRONT OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT MENTIONED THAT THERE WAS A PASSENGER IN THE VEHICLE THAT WAS PREGNANT. THE CONTACT SUSTAINED HEAD INJURIES THAT NEEDED MEDICAL ATTENTION AND WAS UNAWARE OF THE OTHER DRIVER INJURIES. THE VEHICLE WAS TOWED TO A TOW LOT. THE DEALER NOR THE MANUFACTURER WERE INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. *LN*JB

Unknown or Other
Filed Sep 2, 202055,000 milesTX

VEHICLE IS 18 MONTHS OLD AND THE A/C HAS GONE OUT. THIS VEHICLE IS EQUIPED WITH THE NEW FREON THAT IS VERRRRRRRY EXPENSIVE AND IS VERY DANGEROUS TO HANDLE. HAD 2 ESTIMATES DONE FOR 3500.00 EACH.

Service Brakes
Filed Sep 2, 202010,000 milesTX

WHILE DRIVING VEHICLE WHEN COMING TO A STOP AT SPEEDS OF 15-65 MPH. THE STEERING WHEEL SHAKES AND IT SEEMS AS IF THE TRUCK DOESN'T WANT TO STOP. I WAS TOLD THIS IS DUE TO THE ROTORS WARPING. IF THIS HAPPENS TO A DODGE / RAM PICKUPS THEY SHOULD PROBABLY UPGRADE THE DISCS AND PADS FOR BETTER STOPPING AND STABILIZING.

Engine
Filed Aug 25, 2020MN

I HAVE RECEIVED 2 SAFETY RECALL LETTERS CONCERNING THE DIESEL EGR COOLER ON MY 2017 RAM 1500. I HAVE CALLED MULTIPLE DEALERS AND THEY ALL HAVE THE SAME ANSWER. WE CAN'T SCHEDULE ANY REPAIR BECAUSE WE ARE NOT ABLE TO ORDER THE PART. IN A CONVERSATION WITH FCA RECALL ASSISTANCE THEY ACKNOWLEDGE THAT THE DEALERS ARE RESTRICTED ON THE NUMBER OF PARTS THEY CAN ORDER. THIS IS NOT A NEW RECALL AND FCAS LACK OF RESPONDING OVER THE COURSE OF 6 MONTHS IS JUST PLAIN WRONG. WHY ISSUE A RECALL IF THEY CAN'T AND WON'T PROVIDE THE PARTS? NO HELP GIVEN BY THE FCA ASSISTANCE STAFF. "WE CAN'T DO ANYTHING"

Steering
Filed Aug 19, 202014,100 milesNC

INTERMITTENT LOSS OF POWER STEERING. TWO OCURRANCES 3 MONTHS APART. LOW SPEED RIGHT TURN AT 20MPH, DASH ERROR LIGHT (LOSS OF COMM WITH POWER STEERRING) AND NO POWER STEERING. STOP, SHUT ENGINE DOWN AND RESTART RESTORES POWER STEERING. SECOND OCCURANCE (14 AUG 2020), SAME ERROR WHILE PERFORMING LEFT TURN AT ABOUT 25 MPH. SHUT ENGINE, AND RESTART RESTORES POWER STEERING. IN BOTH INSTANCES, MANUAL NON ASSISTED STEERING STILL FUNCTIONAL. ALL DRIVING WHILE IN CITY, STARTING FROM INTERSECTION.

Power Train
Filed Aug 13, 2020NV

2017 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO PARTS BEING UNAVAILABLE FOR VEHICLE REPAIR. *LD *JS

Electrical System
Filed Aug 4, 202060,000 milesCO

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 65 MPH AND DRIVING OVER A BUMP IN THE ROADWAY, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED AND THE WINDSHIELD WASHER ACTIVATED INDEPENDENTLY. THE VEHICLE WAS PULLED OVER AND RESTARTED AND RESUMED NORMAL OPERATION. THE CONTACT STATED THAT THE FAILURE RECURRED 3 TIMES. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Vehicle Speed Control
Filed Jul 27, 202017,000 milesCA

CRUISE CONTROL WON'T TURN ON AND BUTTONS RELATED TO CRUISE CONTROL ARE UNRESPONSIVE. LAST TIME IT DID WORK ABOUT A MONTH AGO THE CRUISE CONTROL WOULDN'T TURN OFF WITH THE STEERING WHEEL BUTTON, HAD TO HIT THE BRAKES. VEHICLE HAD ALL RECALLS DONE, THERE WAS ONE RELATED TO THE CRUISE CONTROL. FIXED ONE THING NOW ALL THESE OTHER THINGS ARE HAPPENING. THAT'S MY ONLY COMPLAINT, THERE DEFINITELY NEEDS TO BE ANOTHER RECALL FOR THIS.

Electrical System
Filed Jul 23, 202051,000 milesWI

DSD

Vehicle Speed Control
Filed Jul 22, 202018,500 milesMN

CRUISE CONTROL SYSTEM DISENGAGING DURING FREEWAY OPERATION. WHEN ATTEMPTING TO RE-ENABLE CRUISE CONTROL SYSTEM, VEHICLE SHOWS CRUISE CONTROL SYSTEM STILL ACTIVE. CRUISE CONTROL SYSTEM MUST BE DEACTIVATED TO RE-ENABLE CRUISE CONTROL. THE SLOWING FORCE WAS SO NOTICEABLE, IT ALMOST FELT LIKE THE TRUCK WAS APPLYING BRAKES, OR TRANS BRAKE. THIS ISSUE HAS OCCURRED 3-4 TIMES WITHING THE PAST WEEK.

Engine and Engine Cooling
Filed Jul 22, 2020WA

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED THE WILDER CHRYSLER JEEP DODGE RAM DEALER LOCATED AT 53 JETTA WAY, PORT ANGELES, WA 98362, AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Engine and Engine Cooling
Filed Jul 20, 2020KY

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER DAVID TAYLOR CHRYSLER-DODGE-JEEP-RAM-FIAT (2052 US-641, MURRAY, KY 42071) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Steering
Filed Jul 19, 202059,500 milesRI

ELECTRIC POWER STEERING FAILURE. OVER A PERIOD OF 2-3 WEEKS POWER STEERING HAS BECOME MORE AND MORE INOPERABLE AND REQUIRES VERY MUCH EFFORT TO STEER. DEALER SUGGESTION IS TO COMPLETELY REPLACE RACK & PINION MODULE AT HIGH COST - EST $2200. REPAIR MUST BE DONE TO MAKE THIS VEHICLE SAFE TO DRIVE. THIS PROBLEM SEEMS IDENTICAL TO THE DESCRIPTION OF THE RECENT (16 DEC 2019) VB8 CHRYSLER RECALL FOR 2019 RAM 1500 TRUCKS.

Engine
Filed Jul 15, 202057,000 milesIN

JUNE 1ST, WAS DRIVING ON THE HIGHWAY AT APPROX. 65MPH, THE TRUCK STARTED TO MAKE A LOUD NOISE, REVED REAL HIGH, THEN LOST ALL POWER AND LOW OIL PRESSURE MESSAGE CAME ON. AT THE TIME OF THE INCIDENT THE TRUCK HAD AROUND 57,000 MILES ON IT. TRUCK WAS DEAD ON THE SIDE OF THE HIGHWAY. IT WAS TOWED TO GRIEGER'S RAM (VALPARAISO,IN) WHERE IS START FOR OVER A MONTH WITHOUT BEING LOOKED AT AND NO RENTAL WAS OFFERED. THE VEHICLE WAS THEN TOWED TO DAVID TAYLOR'S RAM (MICHIGAN CITY,IN) WHERE IT WAS LOOKED AT WITHIN A FEW DAYS. THEY DEEMED THAT IT NEEDED A NEW ENGINE DUE TO INTERNAL ENGINE FAILURE. THE NEW ENGINE HAS BEEN ORDERED BUT WILL NOT BE HERE UNTIL AT LEAST SEPTEMBER.

Steering
Filed Jul 10, 202047,999 milesTX

FAILURE OF ELECTRIC POWER ASSIST STEERING AT HIGHWAY SPEEDS IN HEAVY TRAFFIC. UNABLE TO PROPERLY CONTROL VEHICLE.

Engine and Engine CoolingFire
Filed Jul 9, 202058,000 milesWI

TL* THE CONTACT OWNS 2017 RAM 1500. THE CONTACT RECEIVED RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER:19V757000 (ENGINE AND ENGINE COOLING). HOWEVER, THE PARTS TO DO THE REPAIR WERE AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER LYNCH CHEVROLET OF MUKWONAGO (280 E WOLF RUN, MUKWONAGO, WI 53149) WAS CONTACTED AND STATED THE PARTS WERE ON BACKORDER FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT SEVERAL MONTHS AFTER HE RECEIVED THE RECALL NOTIFICATION, THE VEHICLE STALLED WHILE DRIVING AT AN UNKNOWN SPEED. THE CONTACT WAS ABLE TO PULL TO THE SIDE OF THE ROAD AND TURN THE VEHICLE OFF. AN UPON OPENING THE HOOD THE CONTACT NOTICED FLAMES AROUND THE ENGINE CORDS AND WIRE. THE CONTACT STATED HE WAS ABLE TO EXTINGUISH THE FIRE HIMSELF WITH WATER. THE VEHICLE WAS TOWED TO LYNCH CHEVROLET OF MUKWONAGO FOR DIAGNOSTIC TESTING AND REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000. PART DISTRIBUTION DISCONNECT.

Structure › BodyCrash
Filed Jul 8, 202023,000 milesIL

WHEN BACKING INTO GARAGE ON 5/24/20 RAM 1500 QUAD CAB STEERING LOCKED IN ONE POSITION AND VEHICLE ACCELERATOR WENT TO THE FLOOR. VEHICLE ACCELERATED QUICKLY BACKWARDS INTO MY GARAGE WALL AND DAMAGED THE GARAGE WALL, GARAGE DOOR, AND VEHICLE. I WAS ABLE TO STOP THE VEHICLE PRIOR TO IT HITTING THE BACK OF THE GARAGE AND GOING INTO MY HOUSE. THE VEHICLE STEERING WAS STILL LOCKED AND THE VEHICLE WOULD NOT GO BACK INTO GEAR. HAD THE VEHICLE TOWED TO THE DEALERSHIP.

EngineFire
Filed Jun 27, 202080,000 milesMN

VEHICLE ENGINE CAUGHT FIRE AND LOST POWER BEFORE. *TR

Visibility › Windshield
Filed Jun 17, 202020,000 milesMO

TL* THE CONTACT OWNS A 2017 RAM 1500. THE STATED THAT THERE WAS A WHITE LINE RUNNING DOWN THE WINDSHIELD MAKING IT DIFFICULT TO VIEW THE ROAD WHILE DRIVING. THE CONTACT STATED THAT THE WHILE LINE LOOKED LIKE A WATER STREAM RUNNING DOWN THE WINDSHIELD. THE SUN STATED THAT THE SUN REFLECT ON THE WINDSHIELD WHICH IMPAIRED HIS VIEW WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. THE VIN WAS NOT AVAILABLE.

Engine and Engine Cooling
Filed Jun 4, 2020MI

TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. MY CHRYSLER DODGE JEEP RAM FIAT (4650 E PICKARD RD, MT PLEASANT, MI 48858) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2017 Ram 1500 → · Every 1500 year → · How the figures are calculated →