2016 Ram 1500 complaints

The contact owns a 2016 Ram 1500. The contact stated that while driving approximately 70-75 MPH, the vehicle stalled. The vehicle was coasted to the side of the road. The contact stated that the vehicle restarted; however, the failure reoccurred while driving, and the vehicle was coasted to the side of the road. No warning light was illuminated. The vehicle was first towed to a dealer, who denied service. The vehicle was then towed to another dealer, where metal shavings were found throughout the fuel system. The dealer cleaned the fuel tank and replaced the remaining fuel system components under NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the vehicle failed to start. The dealer stated that the Diesel Particulate Filter (DPF) was full and needed to be replaced. The contact stated that the instrument panel displayed that the DPF was 70 percent full, which contradicted the statement from the dealer. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 240,000.

Failed abs module prevents use of abs braking system causing wheels to lock up under hard braking. Collision almost occurred as result of wheels locking due to failed abs module and Stellantid does not have a replacement part available. Also prevent proper use of cruise control, stability/traction control and braking. Have been advised by dealerships in DeLand fl and Daytona beach fl that the part is on indefinite back order.

The ABS light on my dashboard came on approximately one year ago. After researching the issue, I discovered there are numerous complaints about the ABS module failing on my 2016 Ram 1500 and similar models. The replacement part is unavailable (on long-term backorder or discontinued), leaving me without functional anti-lock brakes, traction control, and electronic stability control. This makes the vehicle unsafe to drive, especially on wet roads. I have been avoiding driving in bad weather as much as possible, but the truck needs immediate attention to repair this safety issue. I have already checked for open recalls using my VIN, and none apply. Please investigate this widespread defect for a potential recall or remedy.

Dodge Ram has know about issues with Antilock Braking System (ABS) for 2016-2018 RAM 1500's for several years, going back to as far as 2022 and RAM (Stellantis) has acknowledged wide spread issues by 2023. Ram (Stellantis) has pulled the original OEM ABS module from the marktet entirely and have basically done nothing to provide a solution to the customer. There proprietary does not allow the vehicle to go into gear and the vehicle basically becomes a $30,000 boat anchor. There are approximately 2,409 RAM dealerships in the US and approximately 2,364 Dodge dealerships in the US. I have call dealerships in NC, VA, NY, and even FL and all have told me that the part is on back order and that each dealership has any where from 20 to 30 back orders for this part. Based on that, there could be 95,000+ to 143,000+ vehicles on the road with unsafe ABS systems and RAM is doing nothing about it. RAM has had a had a few other issues with ABS module with a recall of over 1.2 Million RAM 1500's from 2019, 2021-2024 and a second for 317,000 RAM 2500, 3500, 4500 and 5500 for ABS issues. With that said, how is the state of North Carolina or even the United States allowing RAM trucks to even be on the road if that many are unsafe and RAM, after knowing about issues for years still allowed to sell RAM trucks.

The contact owns a 2016 RAM 1500. The contact stated that while driving at an undisclosed speed, the ABS, traction control, and several unknown warning lights illuminated, and the failure was persistent. Additionally, while attempting to shift into drive(D), the gear shifter failed to shift into drive(D) as intended. The vehicle was towed to the residence. The dealer was made aware of the failure, and the contact was informed that the parts were unavailable. The vehicle was not diagnosed or repaired. The contact stated that the failure was common. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was 96,000.

The vehicle was previously repaired under Recall Z46, but the replacement remedy pump suffered the exact same catastrophic internal failure. The vehicle has now been stranded at Orange Coast Ram for over 30 days under Work Order 156725. RAM Corporate Case Management (Case 96867451) is actively refusing to authorize the subsequent recall repair, explicitly stating in writing that corporate has 'no internal channels to obtain approvals,' effectively denying the legally mandated federal safety remedy.

The contact owns a 2016 Ram 1500. The contact stated that the brake, ABS, and the traction control warning lights were illuminated, and the cruise control was inoperable. The vehicle was taken to an independent mechanic, where it was diagnosed and it was determined that the ABS module had failed and needed to be replaced. The dealer was contacted for parts and informed that the part was on back order. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 82,000.

The contact owns a 2016 Ram 1500. The contact stated that the vehicle was experiencing ABS module failure for approximately two years. The contact stated that the failure could cause the wheels to lock up while driving. The dealer was contacted, and the contact was informed that the parts needed to repair the vehicle had been on back order for 4 years. The vehicle was not repaired. The manufacturer was made aware of failure, and the contact was referred to the dealer for assistance. The failure mileage was approximately 97,200.

Vehicle was in a front end collision and the air bags never deployed. Approximate speed 40-45 mph

The contact owns a 2016 Ram 1500. The contact stated that the speedometer remained at 0 MPH and failed to accurately display the speed of the vehicle. The ABS, traction control, and cruise control features were disabled. The vehicle was taken to the dealer to be diagnosed, and it was determined that the ABS module had failed and needed to be replaced. The parts were on back order and the dealer estimated that it might take 10 months to a year for parts to become available. The vehicle was taken to another dealer, JTs Chrysler Dodge Jeep RAM of Lexington (4838 Sunset Blvd, Lexington, SC 29072); and confirmed that parts were still on backorder. The manufacturer was notified of the issue, and confirmed that parts were not yet available, and further assistance could not be provided. The failure mileage was approximately 115,000.

ABS Module failure causing multiple warning lights on my dashboard. My truck no longer has working ABS or cruise control because of it. Took it to a Ram dealer and they said they do not have the part available to fix it because it is being “re-engineered.” That was almost 2 years ago. They had to recall this part in the newer generation Rams and I’m assuming it’s probably the same part that is in my truck. The answer I got from the dealer was “don’t follow to closely now” basically saying I’m shit out of luck. I know many others who have this issue and have had no support from Ram whatsoever. This is a known widespread issue in my generation of RAM trucks and this is absolutely a safety issue. My brakes have locked up twice in braking situations since this went bad. They need to acknowledge that this is a problem like they did in their newer trucks and fix it. I know many would even pay to fix it at this point but there are not even parts available to get it done.

ABS light has come one. There are no anti lock brakes or cruise control. This is a safety concern. There needs to be a recall and parts available to repair. I've been waiting for over 4 months and no part or timing for a part

2016 RAM 1500 pickup truck has several warning to include check engine light, ABS light, traction control light, ABS Brake service require, 4x4 service required, electronic throttle control and brake light comes on and vehicle no longer has anti-lock brake or traction control capability. Issue has been on going for several months with numerous calls to dealer for the replacement of the ABS control module who eventually transferred me to RAM corporate for further escalation of the issue of no parts in system to fix problem. I have called additional dealers in New York, Virginia, Florida and they have all told me that they have outstanding orders in the 30+ range for vehicles with the same issue. Based on what I have found online and in discussions with those dealerships, if you extrapolate those numbers over more then 4,700 Ram or Dodge dealerships in the United states, there are potentially over 100,000 RAM 1500's on the roads today that have the potential of a major Anti-Lock Brake System (ABS) issue or failure. From what I found out from talking with dealerships and Ram Corporate, they have not been addressing the issue very much in regards to having replacement parts for a issue they have know about for years. In fact, RAM/Dodge have had issues with there RAM 2500/3500 series where FCA issued a recall for certain 2017–2018 Ram 2500/3500 trucks (NHTSA campaign #24V896000, recall #C4B). I have a order number and FCA case number is that is required for additional information.

Service Power Steering alerted. Power steering is out. Took truck to shop, shop recommended I take to dealership for a recall that was issued for EPS recall. Believe my truck just so happens to have been built some months outside the window the manufacturer claims were impacted vehicles. Awfully suspicious. I have not yet taken vehicle to dealership but wanted to document this consumer report as soon as I could.

Electronic power steering failure. Not complete shut down, but intermittent. Heavy steering feel when cornering at very low or highway speeds. No return to center. Notchy/sticky steering feel. No eps warning light. No electronic failure ie fuse, relay, control. Works fine today, cuts out tomorrow.

While driving the electric steering modular let go, making it difficult to steer. It’s currently at my mechanics not drivable. Just strange that this lets go on my vehicle as the recall happens and I was told it doesn’t effect my vehicle!

Intermittent abs brake light on return trip in June 2025 diagnosed as a bad abs module. Dealer did not have any stated on back order, now almost a year later as of 5/20/26 Jim Browne Chrysler still states module on back order. And as you know there are no aftermarket parts for replacement. With this issue it keeps other functions of the truck from working. This has been way too long for the government to allow this company to treat us this way.

The ABS Module in my truck went out also causing no speedometer readings. The dealership at Dodge confirmed it needs to be replaced as well as a failing fuel pump. They have had my truck since April 7th 2026. Today as of writing is May 22nd. They keep moving my estimated date for part arrival constantly. Two months and I am still out of my vehicle. Being handicapped and my wheelchair lift is attached to the truck that I need to be able to use to goto my doctor's visits and appointments. They keep stonewalling me and now they said they ordered it from another source but getting the same information but want me to pay the difference from the warranty willingness to pay. Just a total nightmare here.

The contact owns a 2015 Dodge Ram. The contact stated that while driving approximately 55 mph the power steering. The dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 79,800.

The contact owns a 2016 RAM 1500 The contact stated while driving 55 MPH, occupied with her husband in the vehicle they could hear a knocking and shatter noise coming from the engine. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified on the failure, and they informed her they will give her cash value for the vehicle and they can run a report until warranty in cancel. The approximate failure mileage was 161,292.

The contact owns a 2016 RAM 1500. The contact stated while the contact's husband was driving at 75 MPH, the engine seized. In addition, several warning lights illuminated. The contact stated that the vehicle was seized in the middle of a busy highway. The contact stated while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to the dealer where it was diagnosed with a delaminated tone wheel. The contact was informed that the tone wheel needed to be replaced. The vehicle was not repaired. The contact received a recall notification, NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling). The contact was informed that the repair was not covered under the recall. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 125,000.

The vehicle was driving down the highway at highway speed when it began to shut down. This put myself & other drivers at serious risk as I had to navigate several lanes of traffic with a dead vehicle. When I took it to the dealer, the dealer stated that the vehicle crankshaft position magnetic tone sensor had broken off and was no longer sending the tones to the crank shaft position sensor. The vehicle has a 66A recall on it where it mentions a 73A recall which states for certain vehicles the tone wheel can be replaced. But for some reason our vehicle and vin number is not included. The 66A recall makes a statement about having a software update but we were never given an information about this recall prior to having this issue.

The complaint was filed on behalf of the customer. The contact stated while the customer was driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The vehicle was uncontrollable. The customer's vehicle drove on a sidewalk. The vehicle was towed to the independent mechanic where it was diagnosed with a failed electronic power steering module. In addition, the contact stated that the electronic steering module was filled with water. The contact stated that the electronic power steering module needed to be replaced. The vehicle was in the process of being repaired. The dealer was made aware of the failure. The contact was informed that the recall, NHTSA Campaign Number: 16V167000 (Steering) was performed on the VIN two years ago. In addition, the contact was informed that the repair was not covered under warranty. The contact, who is the independent mechanic, stated that the recall repair was not performed properly. In addition, the contact stated that the electronic power steering module seal was partially sealed during the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,667.

The contact owns a 2016 RAM 1500. The contact stated while driving the vehicle at an undisclosed speed, the Electric Power Steering (EPS) system is leaking fluid, which is causing the vehicle to be inoperable by losing power of steering. The vehicle was seen by a mechanic where it was diagnosed to having a failing rack and pinion. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 67,000.

I had my ABS module (6829538AC) go out which makes my truck pretty much not drive able. The part is on nation wide back order with no ETA. Stellantis Is leave all customers all customers in limbo on what to do with their vehicles.

The fuel sensor on the truck has been in a failure place for years. It has a full tank, but it keeps reflecting zero gas and it doesn’t wanna pass emissions either it really is a poorly constructive fuel system. It makes you concerned and makes the Buyer spend an extreme amount of money to repair a flimsy piece of plastic. I don’t know why this isn’t a recall. I had to have a bunch of things repaired trying to troubleshoot it, but I’ve never paid the full price to repair the fuel sensor. what the actual problem was discovered…

I am writing to report a Failed Recall Remedy under 49 U.S. Code § 30120 regarding the Z46 high-pressure fuel pump safety recall on my vehicle. The dealership accepted the vehicle in its current state, performed the safety recall, and certified the vehicle as safe. However, the engine suffered a catastrophic failure 250 miles later due to the exact system addressed in the recall. I was previously told that nothing could be done, which is unacceptable as federal law requires a safety defect to be remedied at no cost. The dealership did not follow the recall instructions and just put a new hpfp in a contaminated fuel system.

Has electric steering that becomes hard to steer. Dodge claims my particular vehicle has no recall.

While driving my 2016 RAM 1500 Eco diesel, the vehicle suddenly lost power and would not accelerate beyond 40 mph. The malfunction occurred while driving under normal road conditions and created a safety concern because the truck was unable to maintain normal traffic speed. Prior to failure, a warning light appeared on the dashboard related to emissions/exhaust system. The truck entered into a reduce power/limp mode and became difficult to operate in traffic. The truck has been at the Folsom Lake Dodge dealership since March 22, 2026 awaiting a replacement part related to a recall/manufacturer issue. I was informed the part may be available around May 22, 2026.

My 2016 RAM 1500 has had an issue with the Anti-lock Brakes since August 2025 that is under the manufacturer extended warranty. I am the original owner. The ABS module and other sensors have been replaced and the problem persist. In the last few weeks, the traction control light energizes intermittently (flashes) and the engine loses power-does not stall out, but does not accelerate. The light goes out and normal operations resume. A few seconds after the light extinguishes, the Service Anti-Lock Brake warning comes on. If I have my family in the truck and enter a highway and loose power, I could be at fault for causing a wreck and injury my family. As a professional engineer, I would like to have this concern investigated before someone loses their life or cause injury to someone. The local dealership replaced the part after 4 months on back order but the problem did not go away. They then replaced other parts and the problem persists. Another ABS module is on order with a 6 month backlog. I feel unsafe but need my truck for work and family! How do I get this evaluated properly as the dealer does think it is happening!

Within 24 hours of buying the vehicle back in February, the truck has not run red Lightning bulbs, electronic throttle control system Lights all started coming on that system was replaced by a certified mechanic. The system then did it again, literally, 1 day later. Now I'm not certain about the new part, which has been discontinued. It's some sort of pigtail off of that. And again the wiring pigtail or whatever it is called. I am uncertain is defective in has been discontinued. I'm into the truck for over $10000, including the purchase price. It has not run 1 day since But after the incident, my mechanic did the car fax on it. The odometer had been rolled back over 100000 miles or replaced whatever the situation, the car facts did not match up with the actual truck information that was sold to me contacted the individual and sold me the truck. He has ghost meat, will not return. Calls will not give me back. The money will not even answer my calls. Any longer longer only through the national highway transportation safety association did I find out that this could be defective parts possibly covered by the manufacturer. So again , i'm not sure where I stand on this uncertain i have contacted several state and federal government agencies. That's how I ended up here, trying to go through the process of getting this taken care of but I got the Attorney General national highway, safety transportation board involved along with the state police, I guess here in Massachusetts have a

Abs module failure. Same as other later model years with same issue.

I own a 2016 Ram 1500 EcoDiesel, VIN [XXX] . The vehicle has been in and out of Rydell Jeep & Ram dealership over 3 times in the last few months for fuel pump issues. It has been at the dealership for over a month total (in and out). Each time I have had to pay for towing and rental cars. I have not been reimbursed for any rental or towing costs. On April 11, 2026, immediately after picking up the truck from the dealership (where it had just been serviced for a previous fuel pump issue), the vehicle suddenly lost all power while I was driving on the freeway and would not restart. It was towed back to Rydell. On April 23, 2026 at 9:30 AM, Bruce (service advisor) and Mike (mechanic) at Rydell verbally admitted to me that their original diagnosis was wrong. They had initially said a gear inside the engine that turns the CP4 fuel pump had come loose or failed. They now admit that diagnosis was incorrect, but they refuse to provide that admission in writing. They are now trying to charge me for the repair. I believe the actual root cause is that the CP4 high-pressure fuel pump seized internally. That seizure would have placed extreme resistance on the engine's drive gear for the pump, causing the gear or its retaining bolt to fail as a secondary consequence. The pump seizure is a known safety defect in these EcoDiesel vehicles. Because the dealership has admitted the original diagnosis was wrong, and because this failure happened immediately after fuel pump-related service, I am r

The vehicle turned off on the freeway and qould lnt start right after it came out from the dealership for a fuel pump cp4 installation recall, they said they misdiagnosed the issue with the truck on 4/23/26 930am from Bruce service advisor and mike the mechanic at rydell with my fuel pump off the truck. They said the gear that turns the fuel pump may have come loose That gear that turns the fuel pump does not turn, they showrd me. Also im thinking that the fuel pump seized and caused this issue. Why would the inner gear not work after yhis situatio

The Eps light keeps randomly coming on. And goes off. The steering gets stiff and heavy randomly. When a mechanic looks at it everything is working fine like it should but once I get the truck back it will act up again randomly. Also Alpha warranty will not help fixing the issue.

I just bought this 2016 Dodge Ram 1500 (VIN: 1C6RR7LT4GS299154) in June of 2025, and in December 2025, the ABS Control Module quit working causing my truck to be stuck in park. I had it towed to Grayling Car Care in Grayling Michigan (a licensed Dodge repair facility) who confirmed that the ABS Control Module was indeed the cause of my issues. I looked up the issue and found an active recall for that exact part for 2017 models and newer, but since my 2016 VIN wasn't listed in the recall because of the manufactured year, now I have been without a vehicle for 4 months and I am currently fighting with a dealership, my extended warranty company, and the repair shop(Grayling Car Care) trying to get this issue covered. The part on my truck that is currently waiting to be repaired is the exact same part number as the part number listed on the active recall. My extended warranty company doesn't want to cover the repairs since its a manufacture's defect/ issue, and the dealership won't cover it since the vehicle isn't currently covered by the recall. I know I am not alone in this, I live in a small town and all the repair shops in town (2 smaller repair shops and 2 dealerships) are all starting to have more Dodge Ram 1500's showing up daily with the same issues. 3 new trucks arrived at the same shop I took mine to in the last week alone. Can someone please help us with getting our vehicles fixed since we all have the same issues and the exact same parts as the one listed on the active

During a routine oil change test drive, a code for Crankshaft Loss of Position appeared on my truck and as a result, the autoshop I took it to (a Kerry's Car Care) recommended that I do not drive it. This is an active Recall from the FCA from the NHTSA (Safety Recall W68 / NHTSA 20V-475 Loss of Crankshaft Position), but Dodge is insisting the recall was repaired (66A/NHTSA 23V-411) but only an update to the software as issued, without replacing the actual faulty part, the tone wheel. This problem was discovered and inspected by the Kerry Car Care, but I anticipate that Dodge Chrysler will deny the repair, even though it is a safety recall issued by the FCA. There were no signs of failure prior to the test drive done at Kerry's.

I originally brought my vehicle into Mac Haik Dodge in April 2025 for issues with my Air Suspension and 4-Wheel drive control modules displaying on the dashboard of my vehicle. I was advised by Mac Haik's Service department in April 2025 that they were unable to replicate or address the issues with my vehicle after having my vehicle for the 2 days. On 12/29/2025 my vehicle once again displayed the same exact issues that were being shown on my dashboard of the vehicle and I brought my vehicle to the Mac Haik Dodge to have these issues addressed. I was advised by Mac Haik's Service department that one DTCM module would need to be ordered to correct the service Air suspension and Service 4-Wheel drive control modules. After the one DTCM module was ordered and repaired I was advised that an additional module would need to be ordered to address the Air suspension features of my vehicle. Mac Haik ordered the 2nd module and repaired my vehicle. My vehicle was recently picked up on 01/20/2026 after a month's long repair process of my vehicle being at Mac Haik Dodge to have these 2 repairs completed. What I do not understand is why Mac Haik was not able to address or repair these concerning issues in April 2025. I ended up paying $1,801.00 for these costly repairs to get my vehicle's issues repaired. Moreonever, during the time my vehicle was at Mac Haik Dodge I missed several days of work due to only having 1 primary vehicle to drive as a means of transportation. I was not offered an

The contact owns a 2016 Ram 1500. The contact stated that occasionally, while driving at slower speeds, the vehicle failed to exceed 40 MPH with the accelerator pedal depressed. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that a coolant flush was needed, the brake lights, and a camshaft sensor needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The manufacturer was made aware of the failure. The failure mileage was approximately 145,000.

Frame is rusted out and front gas tank strap came out and gas tank came down

I have 2016 ram 1500 p/u and tailgate has problem opening up and/or opening on its own. This problem ended up sending me to the hospital in an ambulance with a concussion, fractured pelvic bone and 4 broken ribs.

I have a 2016 Ram 1500 p/u and it will let me shut key off without it being all the way in park and then it just rolls, rolled backward out of my driveway ran into parked car. I am able to shift the transmission without pushing the brake pedal without a key in the ignition and when the vehicle is running causing it to stick in the open position and i can shift out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

ABS light, traction control and brake light are on. Took to shop, said ABS control module is suspect. Took to dealer said it is a known problem, part is unavailable, continue driving as is.

Power steering is intermittently working. It happens at different speeds. It makes it very difficult to steer and power steering will engage after executing a turn which will jerk the vehicle and wheel.

ABS module broken and wheels spin when accelarating. This is not safe to drive

Around 80k miles the ABS module went bad giving a C-2200-49 code and displaying the traction control light, abs light and red brake light illuminated. A new module is estimated at 6 months wait time, mine was ordered in September 2025 and just arrived in April 2026, my vehicle could not pass state inspection until the issue was fixed.

Was driving on the road while it was raining outside. As I turned a corner my power steering suddenly dropped out mid turn. Was able to fight to get of the road. It was accompanied with a service power steering system light on my dash. I shut the vehicle off and restarted it. It drove fine for a short bit and again loss power steering. The power steering light came on along with service electronic brake system, service trailer brake system, and my traction control light on the dash also came on. I managed to get to my destination without power steering. I have no recalls on my truck for this. I did have 2 codes when I was able to communicate with the module being U0155 and C2128. Most likely caused by water getting into a connector and shorting out.

ABS module has failed and there is no end in sight on the backorder, so many owners have the same issues so finding a part is almost impossible, there is a current lawsuit going on for the newer model rams because of similar issues so I guess they are focused on trying to fix those so there are no resources to get trucks like mine repaired. Nobody knows when or if ever we will have replacement parts. How can they have so many vehicles with the same issue and not recall or at least make the part available so we can fix? 2016 Ram 1500 Lone Star edition

The contact owns a 2016 Ram 1500. The contact stated that while driving at undisclosed speeds, the steering wheel became difficult to turn. The contact stated that the failure was intermittent but occurred while driving in a straight line or turning left or right. There was no warning light illuminated. The contact had not taken the vehicle to a local dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and associated the failure with NHTSA Campaign Number: 16V167000 (Steering). The manufacturer was not informed of the failure. The failure mileage was approximately 69,000.

The contact owned a 2016 Dodge Ram 1500. The contact’s husband stated that while driving at approximately 30 mph, the steering wheel became inoperable and the vehicle unexpectedly veered to the left with no warning lights illuminated. Due to the failure, the contact’s husband collided with a car carrier vehicle. The contact’s husband suffered multiple injuries and was transported to a local emergency room. The contact 's husband suffered injuries included a contusion to the nose, a head injury, broken ribs, and damage to his lower teeth. The contact’s husband also had lower broken teeth that required surgical removal. The contact’s husband stated that the airbags did deploy during the crash. A police report was filed. The vehicle was towed from the scene and deemed totaled by the towing company. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000. The VIN and License plate were not available.