THE ISSUES HAVE BEEN WITH THE TRUCK'S CRUISE CONTROL. INITIALLY IT WOULD SHUT OFF WHEN THE '+' BUTTON WAS PRESSED 2X RAPIDLY OR WOULD NOT OPERATE AT ALL. IT WOULD RESUME FUNCTIONING WHEN I WOULD PULL OVER AND RESTART THE TRUCK. THE ISSUES HOWEVER HAS ESCALATED TO A SERIOUS SAFETY ISSUES. ON THE MORNING OF 7/28/2014, THE CRUISE CONTROL WOULD NOT SHUT OFF OR DISARM. I COULD CANCEL AND/OR PRESS THE BRAKE PEDAL TO SLOW DOWN, BUT THE SYSTEM WOULD NOT DISARM OR TURN OFF. A VISIT TO THE DEALER VERIFIED THE ISSUE AND A 2014 MODEL WAS TAKEN FOR A TEST DRIVE AND IT DID NOT REPLICATE SAME ISSUE. HAVING THE CRUISE CONTROL UNEXPECTEDLY DISENGAGE OR HAVE IT NOT DISARM IS A SERIOUS TRAFFIC AND SAFETY HAZARD. THE EXACT SAME BEHAVIOR IS DOCUMENTED IN THIS YOUTUBE VIDEO AND IS NOT AN UNKNOWN OCCURRENCE TO THE MANUFACTURER. HTTPS://WWW.YOUTUBE.COM/WATCH?V=AFC4Y2GRQZO. *TR
2013 Ram 1500 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT THE TIRES WERE CUPPING. THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT THE TIE ROD WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED ACCORDING TO A MANUFACTURER RECALL FOR THE AIR BAGS. AFTER THE REPAIR WAS PERFORMED, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS ON THREE SEPARATE OCCASIONS. THE CONTACT WAS INFORMED THAT THE AIR BAG SENSOR AND WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V287000 (ELECTRONIC STABILITY CONTROL). WHEN THE CONTACT ARRIVED AT THE DEALER, HE WAS INFORMED THAT HE DID NOT HAVE AN APPOINTMENT. THE DEALER STATED THAT A LOANER VEHICLE WOULD NOT BE PROVIDED IF THE VEHICLE WAS SERVICED. THE CONTACT STATED THAT THE SALES CONTRACT STATED OTHERWISE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 19,185.
LOW ENGINE OIL WARNING LIGHT, OIL FILTER LEAKING OIL, LEAKED AT 2500 MILES, 6,000 MILES, 8,000 MILES, 11,000 MILES. *JS
ENGINE DIED AT FREEWAY SPEEDS , ,TAKEN TO DEALERSHIP 3 TIMES, FINALLY GOT IT BACK , WHILE DRIVING ON MY WAY HOME IT DIED AGAIN , COULD NOT STOP UNTIL I HIT CEMENT CULVERT FOR WATER RUN OFF, DAMAGING FRONT BUMPER, HAD IT TOWED TO DEALERSHIP WHERE IT SITS NOW. THE ENGINE KEEPS SHUTTING DOWN WITHOUT WARNING WHILE DRIVING ON CALIFORNIA FREEWAYS, BIG SAFETY ISSUE. *TR
I AM PROVIDING A FOLLOW-UP ON MY 2013 DODGE RAM. BOTH CHRYSLER AND THE DEALER HAVE WORKED ON MY TRUCK NUMEROUS TIMES TO KEEP THE TRUCK PANEL LIGHTS FROM COMING ON. I AM STILL LOSING MY BRAKES AND POWER STEERING. ALL THE LIGHTS ON THE CLUSTER PANEL CONTINUE TO KEEP GOING ON WHICH IS JUST ABOUT EVERY DAY NOW. I HAVE FINALLY PARKED THE TRUCK AND PLAN TO SEE IF WE CAN AFFORD A THIRD VEHICLE. THE PROBLEMS ARE ALMOST A YEAR OLD AND I AM CONVINCED CHRYSLER IS UNABLE TO REPAIR THE VEHICLE. I AM CONVINCED THAT IT WILL ONLY BE A MATTER OF TIME BEFORE I CRASH AS I NEVER GET A WARNING WHEN THE BRAKES OR THE POWER STEERING WILL FAIL. THE DEALER AND CHRYSLER ARE NOW VERY INVOLVED, WHICH I APPRECIATE BUT SO FAR THEY HAVE NOT BEEN ABLE TO REPAIR THE VEHICLE. I HAS BEEN CLOSE TO A YEAR AND I AM BRINGING THE VEHICLE BACK TO THE DEALER. I HOPE THEY SOMEDAY REPAIR THE TRUCK AS IT REALLY IS A GREAT VEHICLE. *TR
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED. THE CONTACT ALSO MENTIONED THAT THE VISIBILITY WAS VERY POOR WHEN THE LOW BEAM HEAD LIGHT WERE ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,500.
WHEN TRAVELING WITH THE CRUISE CONTROL ON, SET OR NOT, SOME TIMES WHEN PRESSING THE RESUME BUTTON, THE CRUISE CONTROL SHUTS OFF COMPLETELY. REQUIRING YOU TO GET YOUR FOOT ON THE GAS FAST. THIS CAN BE A PROBLEM WHEN NAVIGATING TRAFFIC, AND USING THE CRUISE TO BUMP UP THE SPEED A COUPLE ON MPH, AND INSTEAD YOU JUST LOST SOME, AND THE GUY BEHIND YOU THINKS YOU ARE A JERK FOR PULLING IN THE PASSING LANE AND SLOWING DOWN. THAT IS IF HE NOTICES AND DON'T RUN IN TO YOU FIRST. OR YOU SETTLE BACK INTO TRAFFIC HIT THE RESUME, TAKE YOUR FOOT OFF THE PEDAL, AND THEN REALIZE YOU ARE SLOWING DOWN VERY FAST. I DON'T KNOW HOW OFTEN THIS HAS HAPPENED BUT I WOULD GUESS OVER 100 TIME SO FAR. AT FIRST I THOUGHT I WAS INADVERTENTLY HITTING THE OFF BUTTON, THEN I SAW MY THUMB WAS NOW WHERE NEAR THE OFF BUTTON WHEN IT HAPPENED. IT HAS BEEN DOING THIS FROM NEW. *TR
INSTRUMENT CLUSTER FAILURE WHILE DRIVING. INSTRUMENT CLUSTER SHUTS DOWN WHILE DRIVING AND INSTRUMENT CLUSTER FAILS WHILE DRIVING. INSTRUMENT CLUSTER SO FAR HAS REBOOTED AND RETURNED TO WORKING CONDITION BUT SO FAR CLUSTER HAS FAILED AROUND 20+ TIMES WHILE DRIVING. UNKNOWN IF INSTRUMENT CLUSTER WILL RESUME FUNCTIONING AFTER FAILURE UNTIL IT DOES RESTART. DEALER UNABLE TO DIAGNOSE PROBLEM WITH INSTRUMENT CLUSTER MAKING VEHICLE UNSAFE TO DRIVE DUE TO POSSIBLE INSTRUMENT CLUSTER FAILURE. UNKNOWN IF THIS IS A HARDWARE PROBLEM, SOFTWARE PROBLEM OR ELECTRICAL PROBLEM. NUMEROUS TRIPS TO DEALERSHIP AND SPEAKING WITH RAM CUSTOMER SERVICE HAS FAILED TO RESOLVE ISSUE . *TR
I WAS PARKED AND THE TRUCK DIDN'T START BACK UP. TRUCK WAS LESS THAN 2 WEEKS OLD WHEN THIS HAPPENED. THE STEERING WHEEL WAS LOCKED. TURNED OUT NOT TO BE THE BATTERY WHICH WAS THE FIRST GUESS. THE DEALER SAID IT HAD SOMETHING TO DO WITH THE ANTI-THEFT SYSTEM THAT WAS INSTALLED AND THEN TAKEN OUT WHEN I PURCHASED THE TRUCK. THIS HAPPENED IN OCTOBER 2013 AND I'VE BEEN DRIVING IT UNTIL TODAY 7/1/14. THE SAME THING HAPPENED THIS MORNING. THE TRUCK LEFT ME STRANDED AT A GAS STATION. WAITING FOR ANOTHER DIAGNOSIS. *TR
I HAD PROBLEMS PRIOR TO APRIL 2014 BUT I AM JUST USING A TIME FRAME WHEN CHRYSLER GOT INVOLVED. IN 2013 AND 2014 MY DODGE RAM WOULD HAVE THE CLUSTER PANEL COME ON WITH AIR BAG SERVICE NEEDED FIRST AND THEN THE REMAINING LIGHTS WOULD COME ON TO INCLUDE ENGINE LIGHT WHILE SIMULTANEOUSLY THE WINDSHIELD WIPERS WOULD COME ON. WHEN I TOOK IT IN TO THE DEALER THEY TRIED TO REPAIR THE PROBLEM TO INCLUDE RESETTING THE COMPUTER. OVER TIME I WOULD LOSE MY POWER STEERING AND POWER BRAKES. FORTUNATELY I WAS GOING INTO A PARKING AREA WHEN I LOST THE POWER BRAKES OTHERWISE I'M SURE I WOULD HAVE CRASHED SINCE I DID NOT EXPECT THE CHANGE. AS OF LATE THE TRUCK WILL NOT START OR THE RADIO WON'T GO OFF. CHRYSLER HAS REALLY DONE NOTHING TO RESOLVE THIS PROBLEM AND MAYBE I WILL NEED TO CRASH FIRST BEFORE SOMETHING IS DONE OR RUN OVER SOMEONE WHEN I LOSE MY BRAKES. THIS IS A PROBLEM SINCE I PURCHASED THE TRUCK. THE TRUCK IS DANGEROUS TO DRIVE SINCE I NEVER KNOW WHEN THE ELECTRONICS WILL QUIT ON ME. OVER THE LAST 10 DAYS THE TRUCK WOULDN'T START AT ALL TWO (2) TIMES AND ALL THE LIGHTS AND WINDSHIELD WIPERS HAVE COME ON AT LEAST THREE (3) TIMES. I HAVE NOT LOST MY BRAKES LATELY, BUT THAT IS JUST A MATTER OF TIME. I WANT TO MAKE THIS PUBLIC BECAUSE I KNOW I WILL BE HELD RESPONSIBLE IF SOMETHING HAPPENS, AND IT WILL. I HAVE NEVER HAD A VEHICLE DO THIS AND I'M JUST AFRAID SOMEONE WILL BE KILLED IF I SHOULD LOSE MY BRAKES AND STEERING WHILE ON THE HIGHWAY. CHRYSLER CAN BE PROACTIVE OR REACTIVE. I THINK T
TL * THE CONTACT OWNS A 2013 DODGE RAM 1500 EQUIPPED WITH GOODYEAR WRANGLER TIRES, SIZE P265/70R/17. THE CONTACT STATED THAT WHILE DRIVING 5 MPH ON A GRAVEL ROAD, THE FRONT DRIVER SIDE TIRE BECAME PUNCTURED BY ONE OF THE ROCKS CAUSING IT TO DEFLATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FAILURE OCCURRED AS A RESULT OF THE TIRES NOT BEING RATED AS TRUCK TIRES, WHICH CAUSED THEM TO EASILY BECOME PUNCTURED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRES WERE NOT REPLACED. NEITHER THE VIN NOR THE DOT NUMBER WAS AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 4,800.
WHILE DRIVING, THE FRONT DRIVER SEAT WILL AUTOMATICALLY ADJUST, (MOVE BACK AND FORTH) SOMETIMES. ALSO, IT SHOWS MEMORY SYSTEM NOT AVAILABLE WHILE NOT IN PARK. SOMETIMES, THE RADIO VOLUME WILL NOT TURN DOWN, NOR CHANNEL CHANGE WILL NOT WORK. THE RADIO CHANNELS WOULD CHANGE ON THEIR OWN. THIS INCLUDES SATELLITE, RADIO, OR PHONE PLUGGED IN. SOMETIMES, WHEN YOU TRY TO TURN THE A/C FAN SPEED UP IT WON'T GO. YOU HAVE TO DO IT SEVERAL TIMES. TIRE PRESSURE SOMETIMES SHOWS LOW FOR ONE OR MORE TIRES BUT WHEN TIRES ARE TESTED THEY ARE ALL THE SAME PRESSURE. SEEMS SOMETHING IS WRONG WITH THE ELECTRICAL SYSTEM WITH THE TRUCK. I WORRY SOMETHING MAY HAPPEN WHILE DRIVING. TRUCK WOULD NOT RAISE AND LOWER. MESSAGE ON THE CONSOLE BUT WHEN I TOOK IT IN THEY SAID THERE WAS NOTHING WRONG AND IT DID NOT STORE THE ERROR. ONCE THE ERROR CLEARED UP THERE WAS NO RECORD OF IT STORING THE ERROR. *JS
I WAS SITTING IN MY TRUCK IN FRONT OF A CONVENIENCE STORE FOR 20-30 MINUTES WITH THE ENGINE RUNNING WHILE I CAUGHT UP MY TEXTS AND CALLS. WHEN I GOT READY TO LEAVE I PUT MY FOOT ON THE BRAKE AND PUT THE VEHICLE IN REVERSE. I GLANCED MY MIRRORS AND LOOKED OVER MY RIGHT SHOULDER AND STARTED TO EASE MY FOOT OFF OF THE BRAKE AS I'VE DONE MANY TIMES IN THE PAST. THE NEXT THING I KNOW, I'M MOVING FORWARD AS IF I HAD STOMPED ON THE ACCELERATOR AND I CRASHED THROUGH THE FRAMING AND GLASS OF THE STORE FRONT. AS I WAS PENETRATING THE STRUCTURE OF THE STORE I TRIED TO PUT THE VEHICLE INTO PARK AND I WAS PUSHING ON THE BRAKES. THEN THE TRUCK REVERSES AND I REALIZE I'M HEADED TOWARDS THE GAS PUMP AND POSSIBLY OTHER CUSTOMERS. ALL THIS TIME I WAS PUSHING ON THE BRAKE AND I WOULD LET OFF AND HOLD THEM AGAIN. THE ENGINE WAS REVVING AT WHAT SOUNDED TO BE THE MAXIMUM THEN IT WOULD DROP FOR JUST A BIT AND REV AGAIN. WHEN I WAS HEADED FOR THE GAS PUMPS AFTER LEAVING THE BUILDING I PULLED THE VEHICLE SHIFTER DOWN TO DRIVE BECAUSE IT WOULDN'T GO INTO PARK AND I WAS IN SUCH A STATE OF PANIC I HADN'T THOUGHT TO TURN OFF THE IGNITION. I WAS HOLDING ON FOR DEAR LIFE TO THE STEERING WHEEL AND LETTING GO OF IT JUST DIDN'T OCCUR TO ME. AFTER PUTTING THE VEHICLE INTO DRIVE AND RUNNING INTO THE BUILDING FOR THE SECOND TIME, THE ENGINE DROPPED BACK TO AN IDLE AND I PUT IT INTO REVERSE AND SLOWLY BACKED OUT OF THE DAMAGED STOREFRONT, PUT THE TRUCK INTO PARK AND SHUT IT OFF.I THOUGHT ABOUT IT AFTER IT WAS OVE
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE RPM'S INCREASED TO 1100 AS THERE WAS A VIBRATION IN THE TRANSMISSION. THE FAILURE CONTINUOUSLY OCCURRED OVER A PERIOD OF EIGHT MONTHS HOWEVER, THE DEALER WAS NOT ABLE TO DIAGNOSE THE FAILURE EACH TIME THE VEHICLE WAS TAKEN FOR DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
I ACCIDENTALLY ROLLED INTO A CYCLONE FENCE. I KNEW I COULDN'T HAVE DONE DAMAGE AT SUCH A LOW SPEED. BUT I DID CHECK THE FENCE AND NO DAMAGE. WHEN I CHECKED MY VEHICLE THERE WAS A DENT IN THE FASCIA FROM THE FENCE WIRE. THIS IS WHEN I NOTICED THE BUMPER WAS FLUSH WITH THE FASCIA FRONT AND SIDES. WHAT GOOD IS A BUMPER THAT DOESN'T PROTECT THE BODY PANELS? THIS COULD BE AN EXPENSIVE REPAIR EVEN AT 5 MPH, OR A EYE SORE FOR A NEW EXPENSIVE VEHICLE.
WHILE ACCELERATING THE THROTTLE GOES ALL THE WAY TO THE FLOOR AND ACCELERATES ON ITS OWN. IT STICKS, AND WILL NOT SLOW DOWN THE ONLY WAY TO STOP THE VEHICLE IS TO TURN IT OFF OR TAKE OUT OF GEAR WHICH REVS THE MOTOR. *TR
ACCELERATING FROM STOP LIGHT AND AT 35 MPH A LOUD EXPLOSION WAS HEARD FROM THE PASSENGER DASH AREA. I THOUGHT I SAW SOME POWDERY DUST AFTERWARD. TOOK THE TRUCK TO THE DEALERSHIP AND EXPLAINED WHAT HAPPENED. THEY DID A DRB COMPUTER TEST AND ROAD TEST. NOTHING FOUND. ALSO THERE WERE NO DASH WARNING LIGHTS. WHEN IT HAPPENED MY FIRST THOUGHT WAS THE AIR BAG CHARGE WENT OFF, BUT WHY DIDN'T THE BAG COME OUT.
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE REAR AXLE FAILED AND THE VEHICLE BECAME UNCONTROLLABLE, CAUSING THE CONTACT TO CRASH INTO A DIVIDER. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND WAS TOWED TO SALVAGE YARD. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
THE ELECTRONIC INSTRUMENT PANEL HAS REBOOTED (I.E.-SHUT DOWN AND RESTARTED) ON 7 SEPARATE OCCASIONS AND COUNTING. THIS OCCURS WHILE DRIVING AND DOES NOT SEEM TO BE RELATED TO ANY SPECIFIC DRIVING CIRCUMSTANCE SUCH AS SPEED, ACCELERATION, ETC. IT APPEARS ARBITRARY. MY CONCERN IS THAT IT WILL SHUT DOWN SOMETHING MECHANICAL THAT IT CONTROLS WHEN I AM DRIVING WHICH COULD LEAD TO A CATASTROPHIC EVENT. I REPORTED IT TO THE DEALER ALREADY ON MY LAST SERVICE AND THEY 'RESET THE COMPUTER'. IT HAS HAPPENED 3 TIMES IN THE LAST 2 WEEKS AND THESE ARE THE TIMES THAT I AM AWARE OF. I AM BRINGING THE CAR IN FOR SERVICE AND HAVE DOCUMENTED THE DATE SAND TIMES THE LAST 3 EVENTS HAVE OCCURRED HOPING THIS WILL HELP IN THE DIAGNOSIS. *TR
WHILE DRIVING MY DOG STEPPED ON THE WINDOW BUTTON WHICH I THOUGHT WAS IN THE LOCK POSITION AND THE WINDOW OPENED. I NOW KNOW THE WINDOW IN THE FRONT DOES NOT LOCK, BUT THIS CERTAINLY DISTRACTED ME THE ROAD PUTTING ME IN A DANGEROUS SITUATION. I NOW KEEP HIM IN THE BACK BUT IT IS STILL A PROBLEM WHEN KIDS ARE IN THE CAR AND I HAVE TO LOOK TWO WAYS AT THE SAME TIME. *TR
THE VEHICLE WILL SHUTDOWN WITHOUT NOTICE, THE ENGINE WILL SHUT OFF AND WILL NOT RESTART. THE ELECTRONIC DASH WILL GO BLACK WHICH SHOWS WHAT GEAR THE VEHICLE IS IN. SO SHIFTING TO NEUTRAL TO RESTART THE VEHICLE CAN BE DIFFICULT SINCE NO INDICATION IS GIVEN OF WHAT GEAR. ALL POWER TO THE STEERING AND BRAKES ARE NO LONGER AVAILABLE. THE VEHICLES COMPUTER DOES SOME SORT OF RESET AFTER SEVERAL SECONDS BUT ANY ATTEMPTS TO RESTART THE VEHICLE FAIL TILL THE RESET IS COMPLETE. TAKEN TO THE DEALER SEVERAL TIMES AND ALSO NOTIFIED CHRYSLER WHICH THERE ATTEMPTED RESOLUTIONS WERE ONLY GUESS AND DOES NOT RESOLVE THE SHUTDOWNS. CHRYSLER AND SERVICE TECH'S HAVE STATED THEY HAVE NOT HEARD OF THE ISSUE YET ANOTHER CUSTOMER IN FOR SERVICE SAME TIME AS MYSELF WITH A JEEP COMPLAINED OF THE SAME ISSUE THAT I HAD SEEN WITH MY RAM. IT APPEARS THIS IS BIGGER ISSUE THAN JUST A SINGLE VEHICLE. THIS LINK SHOWS WHAT OCCURS WHEN THE VEHICLE SHUTDOWN OCCURS HTTPS://WWW.YOUTUBE.COM/WATCH?V=IYH9VQEHYIQ
SEVERE SHAKING AT HIGHWAYS SPEED,APPEARED TO BE A WHEEL OR ENGINE PROBLEM SO PARKED THE VEHICLE AND MADE APPOINTMENT TO DEALER, REVEALED THAT THE ONE STRAP HOLDING THE FUEL TANK WAS OFF AND THE OTHER WAS SO LOOSE AS TO MAKE THE TANK ERRATICALLY WITH A CHANCE OF FALLING OFF. INCREDIBLE THAT A PERSON SPENDS ALMOST $60,000 AND YOU GET A VEHICLE WHICH CAN POTENTIALLY CREATE A HAZARD SUCH AS THIS! WHAT ELSE IS COMING? *TR
THE 8.4" MULTI-DISPLAY TERMINAL (MDT) BECAME INOPERABLE AND I WAS UNABLE TO CONTROL HEAT/AC/DEFROSTER OR VIEW THE BACK UP CAMERA WHICH CREATED AN UNSAFE CONDITION WHILE BACKING THE VEHICLE. MY TRUCK HAS BEEN RETURNED TO THE DEALER SEVERAL TIMES TO HAVE THE COMPUTER UPDATED, RE-FLASHED AND UNTIMELY REPLACED. I'VE HAD TO TAKE OFF FROM WORK SEVERAL TIMES TO BRING THIS VEHICLE IN AND LOST TIME. ON 4/2/14, I BROUGHT MY VEHICLE IN FOR A ROUTINE OIL CHANGE AND WHEN I LEFT THE MDT BECAME INOPERABLE AGAIN AND IS COMPLETELY UNUSABLE. *TR
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE INSTRUMENT CLUSTER FAILED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CENTER STACK CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 22,500.
WHEN THE VEHICLE DRIVES AT THE SPEEDS BETWEEN 30 TO 40 MPH THE VEHICLE IS SLUGGISH. I'M WORRIED IN A PARTICULAR SITUATION WHEN I MAY NEED THE GET AND GO THIS ISSUE COULD COMPROMISE MY LIFE OR SOMEONE ELSE'S LIFE. I'VE BROUGHT IT 2 SEPARATE DODGE DEALER AND THE SERVICE DEPT. SAYS THE COMPUTER MODULE IS GOING FROM 4 TO 8 CYLINDER. THIS DELAY COULD BE A SAFETY ISSUE AND NEEDS TO BE ADDRESSED.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
INSTRUMENT CLUSTER FAILURE WHILE DRIVING. INSTRUMENT CLUSTER SHUTS DOWN WHILE DRIVING AND INSTRUMENT CLUSTER FAILS WHILE DRIVING. INSTRUMENT CLUSTER SO FAR HAS REBOOTED AND RETURNED TO WORKING CONDITION BUT SO FAR CLUSTER HAS FAILED AROUND 20+ TIMES WHILE DRIVING. UNKNOWN IF INSTRUMENT CLUSTER WILL RESUME FUNCTIONING AFTER FAILURE UNTIL IT DOES RESTART. SECONDARY CONDITION TO ENTERTAINMENT CLUSTER MULTIPLE FAILURE. ENTERTAINMENT CONSOLE CLUSTER REPLACED DUE TO MULTIPLE FAILURE OF TOUCH SCREEN SYSTEM. THIS FAILED TO RESOLVE THE INSTRUMENT CLUSTER PROBLEM DESPITE DEALERSHIP ASSURANCES THAT IT WOULD. INSTRUMENT CLUSTER BEING REPLACED NOW ON TRUCK. TRUCK 10 MONTHS OLD - MULTIPLE ENTERTAINMENT CONSOLE FAILURES & INSTRUMENT CLUSTER FAILURES. DEALER UNABLE TO DIAGNOSE PROBLEM WITH INSTRUMENT CLUSTER MAKING VEHICLE UNSAFE TO DRIVE DUE TO POSSIBLE INSTRUMENT CLUSTER FAILURE. UNKNOWN IF THIS IS A HARDWARE PROBLEM, SOFTWARE PROBLEM OR ELECTRICAL PROBLEM. NUMEROUS TRIPS TO DEALERSHIP AND SPEAKING WITH RAM CUSTOMER SERVICE HAS FAILED TO RESOLVE ISSUE. *TR
FRONT CALIPERS RANDOMLY STARTED LEAKING FLUID. *TR
A FEW WEEKS EARLIER I HEARD A HORRIBLE GRINDING NOISE FROM MY TRANSMISSION WHILE DRIVING AT 30-35 MPH. I TOOK IT INTO THE DEALER AND THEY COULD NOT DUPLICATE THE PROBLEM AND INSPECTED MY VEHICLE STATING THAT THERE WERE NO LEAKS, FLUID WAS FINE AND TRANSMISSION WAS IN GOOD SHAPE. I THEN GOT MY VEHICLE BACK AFTER 18 BUSINESS DAYS IN THE SHOP AND I HEARD THE GRINDING AGAIN (950 MILES LATER). I GOT UNDER MY TRUCK TO LOOK AND FOUND THAT MY HYDRAULIC COOLER LINES WERE LEAKING AND MY TRANSMISSION LOOKED LIKE IT HAD 200,000 MILES ON IT. THIS IS VERY STRANGE BECAUSE I HAVE NO DOCUMENTED WORK ON MY TRANSMISSION AND IT WENT 19793 MILES WITH NO LEAKS AND RANDOMLY STARTED TO LEAK?? *TR
FOUND A HOLE IN MY STOCK MUFFLER. IT APPEARS THAT A SPOT WELD BROKE OR THE MUFFLER RUSTED THROUGH. AS A RESULT OF THE HOLE CO WILL LEAK OUT UNDER MY VEHICLE BED THEN WILL EVENTUALLY FILL MY CAB UP IF THE VEHICLE IS RUNNING IN THE PARKED POSITION. *TR
AFTER COMING TO SLOWER SPEEDS (45 MPH) FROM HIGHWAYS SPEEDS (75) MY VEHICLE WAS DRIVING BY ITSELF WITHOUT MY FOOT ON THE GAS. THIS HAS HAPPENED MULTIPLE TIMES AND IT KEEPS A CONSTANT SPEED OF 35 MPH. THE FURTHEST I HAVE DRIVEN LIKE THIS IS 2.5 MILES. *TR
AFTER A WEEKEND OF CAMPING I LOADED UP THE TRUCK AND WAS ON MY WAY HOME DOING APPROX 45-55 MPH. I STOP AT A RED LIGHT AND AS SOON AS I GET A GREEN I PROCEED TO ACCELERATE EXCEPT I HAVE NO ACCELERATION. I LOOKED DOWN AND SEE "SERVICE THROTTLE CONTROL". MY VEHICLE HAS NOW ENTERED LIMP MODE LEAVING ME TO DRIVE 120 MILES HOME ON THE INTERSTATE AT 15-25 MPH WITH VERY LIMITED ACCELERATION IF ANY. ALSO 3 WEEKS BEFORE THIS I HAD SPARATIC ACCELERATION AT STOPLIGHTS ALMOST AS IF MY TRUCK WANTED TO JUMP INTO THE BACK SEAT OF THE CAR AHEAD OF ME. I DID NOT THINK TOO MUCH OF THIS AS IT ONLY HAPPENED A HAND FULL A TIME AND THOUGHT IT TO BE FUEL IN THE LINES BUT NOW THAT IVE DONE MY RESEARCH I NKOW THIS TO BE THE ISSUE. THIS IS A VERY UNSAFE CONDITION AND NEEDS ANSWERS.
I FEEL THAT THE HEADLIGHTS (HALOGEN) ON MY 2013 RAM 1500 SLT ARE INADEQUATE TO DRIVE THE TRUCK SAFELY. THE LOW BEAMS ARE TOO DIM AND YELLOWISH TO SEE DOWN THE ROAD. I HAVE HAD MANY VEHICLES IN MY 35+ YEARS OF DRIVING AND THESE ARE THE WORST HEADLIGHTS OF ANY CAR OR TRUCK I HAVE EVER SEEN OR EXPERIENCED. I HAVE SEEN OTHER 2013 RAM TRUCKS WITH SIMILAR HEADLIGHTS WITH THE SAME DIMNESS AND YELLOWISH LIGHTING. I FIND MYSELF OVER USING THE HIGH BEAMS SIMPLY BECAUSE THE LOW BEAMS FAIL TO DO THE JOB. OTHERS HAVE HAD TO HAVE COMPLAINED ABOUT THIS, RAM NEEDS TO TAKE ACTION TO CORRECT THIS PROBLEM BEFORE SOMETHING BAD HAPPENS. ANOTHER PROBLEM WITH THESE TRUCKS IS THAT THERE IS A APPROXIMATE 1 SECOND DELAY WHEN USING THE HORN TO WARN OTHER DRIVERS. TAKE THAT 1 SECOND DELAY WHILE DRIVING AT 30...40...50 MPH AND IT MAGNIFIES THE DANGER. *TR
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT THERE WAS A STRONG SULFUR ODOR EMITTED FROM THE ENGINE HOUSES THE ODOR EMITTED INSIDE THE CAB AND BECAME STRONGER WHEN THE HEATING OR COOLING SYSTEM WAS ON. THE DEALER ADVISED THERE WAS NOT YET A REPAIR FOR THE FAILURE. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE HOSES WERE NOT REPLACED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 6,000. *TR
I PURCHASED A NEW 2013 RAM 1500 IN NOVEMBER OF 2013. AFTER APPROXIMATELY 2,500 MILES I STARTED EXPERIENCING A STRONG (PROPANE / PETROLEUM TYPE OF SMELL) ODOR COMING THROUGH THE VENTS AND OUTSIDE THE FRONT OF THE TRUCK. THIS HAS CAUSED ME (AND MY FAMILY) TO EXPERIENCE HEADACHES AND NAUSEA AFTER DRIVING / RIDING IN THE VEHICLE. MY DEALERSHIP CONTACTED STAR FOR A SOLUTION, BUT STAR DID NOT RESPOND. FINALLY THE DEALERSHIP INSTRUCTED ME TO BRING IT IN TO INVESTIGATE FURTHER. THE DEALERSHIP FLUSHED THE COOLANT SYSTEM NUMEROUS TIMES AND INFORMED ME THAT THEY HAD NEVER SEEN / SMELLED ANYTHING LIKE THAT BEFORE, AND THAT TWO OF THEIR TECHNICIANS ACQUIRED HEADACHES FROM THE SMELL. THE DEALERSHIP INFORMED ME THAT THE SMELL WAS DEFINITELY COMING FROM THE COOLING SYSTEM, BUT DIDN'T NOT WHAT IT WAS OR WHAT WAS CAUSING IT. UNFORTUNATELY IT DOESN'T APPEAR THAT THE COOLANT FLUSH RESOLVED THE ISSUE AS IT STILL SMELLS. SUBSEQUENTLY, I CONTACTED RAM CUSTOMER SUPPORT AND EXPLAINED THE PROBLEM TO THEM. THEY CONTACTED THE DEALERSHIP TO CONFIRM AND PROVIDED ME WITH A CASE NUMBER. THEY INFORMED ME THAT SOMEONE WOULD CONTACT ME WITHIN A COUPLE OF DAYS.MY MAIN CONCERN IS RELATED TO THE TOXICITY OF THIS SMELL. WHAT IS CAUSING IT AND ARE THE VAPORS HARMFUL? IF THIS SMELL IS CAUSING HEADACHES AND NAUSEA, WHAT TYPE OF SHORT OR POTENTIALLY LONG-TERM HEALTH EFFECTS DOES THIS PRESENT? MEANWHILE, I?M STILL DRIVING THE TRUCK BECAUSE I HAVE NOTHING ELSE TO DRIVE. MY SECONDARY CONCERN IS RELATED TO THE DISPOSITION
HEADLIGHTS (STANDARD) ARE INADEQUATE. CAN NOT SEE WITH LOW BEAMS UNLESS IT IS TOTALLY BLACK OUT AND THERE ARE NOT ANY OTHER SOURCES OF LIGHT CLOSE. THE ONLY WAY I KNOW MY LIGHTS ARE ON WHEN IN TOWN IS BECAUSE OF THE GREEN LIGHT ON DASH. I CAME UP UPON ANOTHER TRUCK RECENTLY THAT WAS GOING SLOWER THAN I WAS AND HE HAD HIS BLINKERS GOING BECAUSE HE COULD NOT SEE WITH HIS LIGHTS EITHER (I PULLED INTO GAS STATION BEHIND HIM AND ASKED). IT WAS ANOTHER RAM 1500. THEY ARE SO UNDERPOWERED SOMEONE IS GONNA BE IN AN ACCIDENT. ALREADY TOOK IT TO DEALER FOR READJUSTMENT, DID NOT HELP. *TR
ONE DAY I WAS BACKING OUT OF A PARKING SPACE AND WHEN I TURNED THE SHIFT KNOB ON MY 8-SPEED AUTO TRANSMISSION V-6 FROM "REVERSE" TO "DRIVE" THE GEAR WOULD NOT ENGAGE. WHEN I APPLIED MY FOOT TO THE ACCELERATOR THE RPM'S INCREASED AS IF I WERE IN NEUTRAL. DURING THIS OCCURRENCE THE "D" ON THE SHIFT KNOB WAS BLINKING. AFTER TURNING THE KNOB BACK TO PARK AND THEN BACK TO DRIVE THE TRANSMISSION ENGAGED AND I WAS ABLE TO PULL AWAY AND DRIVE NORMALLY. ON A DIFFERENT DAY ABOUT 2 WEEKS LATER I NOTICED THAT WHILE IN "DRIVE" AND TRAVELING BETWEEN 15MPH AND 30MPH MY TRANSMISSION SEEMED TO BE IN THE WRONG GEAR. I WOULD APPLY THE ACCELERATOR AND THE RPM'S WOULD INCREASE UPWARDS TO 2500 - 3500RPMS WHICH SHOULD NOT BE HAPPENING AT SUCH LOW SPEEDS. MY TRUCK THEN BEGAN TO SHUTTER AS IT WAS TRYING TO FIND THE RIGHT GEAR. THIS TRUCK IS A 2013 WITH LESS THAN 1000 MILES ON IT. I HAVE READ A SIMILAR POST ON THIS NHTSA WEBSITE ABOUT THIS SAME VEHICLE. I HAVE ALSO READ AN ARTICLE POSTED ON MOTORTREND.COM THAT REFERENCES A TRANSMISSION RECALL FOR VARIOUS 2013 CHRYSLER VEHICLES' INCLUDING THE RAM 1500 WITH 8-SPEED AUTOMATICS AND A SIX-CYLINDER ENGINE. STRANGELY, WHEN I LOOK UP RECALL NOTICES FOR THIS VEHICLE THERE IS NO RECALL ALERT FOR THIS PROBLEM. *TR
I WAS BACKING OUT OF PARKING SPACE AT THE BANK. WIPERS CAME ON AND ALL GAUGES STARTED FLASHING. SHUT TRUCK OFF AND WOULD NOT RESTART. I VIDEOED IT. I HAD TAKEN IT IN TO DEALER ON 2/15/14 FOR SERVICE AND TOLD THE MANAGER THAT I HAD 2 OCCASIONS WHERE MY GAUGES HAD FLASHED AND WENT COMPLETELY DARK AND I RESTARTED IT AND THEY CAME BACK ON. FIRST PROBLEMS NOTED WERE AROUND 5K MILES, MY WIFE WAS DRIVING IT AND TOOK IT TO VACUUM IT OUT AT THE CARWASH. AFTER SHE WAS FINISHED, SHE STARTED IT AND WENT TO PUT IT INTO GEAR AND IT WOULD NOT GO. HOWEVER THIS TIME IT WAS HAULED OFF ON A ROLL BACK COMPLETELY DEAD. SPENT A LOT ON MONEY ON BIG RED AND IT MAKES ME SICK TO KNOW THERE ARE ISSUES NO ONE INFORMED ME OF. *TR
01/08/14. UPON START UP IT WAS STUCK IN 4TH GEAR. WOULD NOT COME OUT OF 4TH GEAR. IT SET AN ENGINE LIGHT. DEALER DID A "FLASH UPDATE" ON 01/09/14. WAS FINE UNTIL 02/11/14 AND DID IT AGAIN,(WOULD NOT COME OUT OF 4TH GEAR). THIS TIME, SHUTTING IT OFF AND RESTARTING IT (TWICE) RESET IT AND IT CAME OUT OF 4TH GEAR. *TR
TL - THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, HE ATTEMPTED TO ENGAGED THE BRAKES BUT THE CALIPERS LOCKED CAUSING THE VEHICLE TO GO INTO ON COMING TRAFFIC. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES. THE TECHNICIAN DIAGNOSED THAT THE CALIPERS, ROTORS, BRAKE PADS WERE REPLACED. THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,260 AND THE CURRENT MILEAGE WAS 19,790. PM
DRIVING VEHICLE ON PAVED ROADWAY TRAVELING APPX 30 MPH. VEHICLE BURST INTO FLAMES. WITNESS SAID FLAMES SHOT OUT BOTH SIDES OF THE VEHICLE FROM UNDER THE BODY. LARGE AMOUNT OF SMOKE WAS AROUND THE VEHICLE AS I PULLED OFF THE ROAD. A QUICK GLANCE AT THE INSTRUMENT PANEL SHOWED EVERYTHING APPEARED NORMAL AND NO WARNING LIGHTS. SMOKE IN CAB AND FLAMES CAME UP THROUGH THE DASH AS I EXITED THE VEHICLE. EXTENSIVE DAMAGE TO THE INTERIOR INCLUDING THE WINDSHIELD BUSTING OUT FROM THE HEAT. TOOK FIRE DEPARTMENT 3 ATTEMPTS TO EXTINGUISH THE FLAMES. AFTER FLOODING THE INTERIOR AND DASH CAVITY (THROUGH THE HOLE BURNED THROUGH THE DASH) OF THE VEHICLE 2 TIMES, THE FIRE CONTINUED. AT THAT TIME THE FIRE DEPARTMENT DISCONNECTED THE BATTERY AND FLOODED THE INTERIOR AND DASH AREA A 3RD TIME WHICH FINALLY EXTINGUISHED THE FIRE. THE ONLY INJURY WAS SMOKE INHALATION AND RESULTING SORE THROAT SUFFERED BY ME, THE ONLY OCCUPANT OF THE VEHICLE. THIS VEHICLE WAS LESS THAN 6 MONTHS OLD AND I HAD NO PRIOR PROBLEMS WITH THE VEHICLE. VEHICLE WAS TOWED TO THE DEALER (NYLE MAXWELL DODGE, AUSTIN TX) ON THE MORNING OF THE FIRE (12/19/2013) AND WHILE CHRYSLER HAS ACKNOWLEDGED LIABILITY THEY HAVE NOT SETTLE WITH ME ON MY LOSS AS OF THIS DATE (01/23/2014). THE VEHICLE WAS DEEMED A COMPLETE LOSS BY BOTH MY INSURANCE COMPANY INVESTIGATOR (STATE FARM) AND THE CHRYSLER INVESTIGATOR. *TR
DRIVING TRUCK IN TOWN APPROX 35 - 40 MPH. CAN GIVE EXACT DETAIL / LOCATION. VEHICLE TRANSMISSION IN "DRIVE". VEHICLE HAS CENTER CONSUL. AS VEHICLE WAS CLIMBING GRADUAL HILL, TRANSMISSION AUTOMATICALLY DOWNSHIFTED. VEHICLE IMMEDIATELY WENT TO FULL THROTTLE UNCONTROLLABLY. ENGINE RPM JUMPED TO 6K - 7K. VEHICLE SPEED STILL INCREASING. STEPPED ON GAS PEDAL SEVERAL TIMES THINKING IT WAS STUCK WITH NO EFFECT - RPM REMAINED CONSTANT. THEN PUT BOTH FEET ON BRAKE PEDAL - RPM REMAINED CONSTANT. THEN SHIFTED TRANSMISSION INTO NEUTRAL POSITION. CHECK ETC / RED LIGHTNING BOLT MESSAGE NOW ON IN MESSAGE CENTER LOCATED BETWEEN TACH & SPEEDOMETER. RPM'S NOW AT A CONSTANT 4K WITH VEHICLE IN NEUTRAL AND COASTING. NO PLACE TO TURN OFF WITHOUT BLOCKING TRAFFIC. STOPPED AT LIGHTED INTERSECTION - VEHICLE STILL AT 4K RPM. SHIFTED BACK INTO "DRIVE", TIRES CHIRPED AND TRUCK LUNGED FORWARD STILL AT 4K RPM. PARKED VEHICLE IN SAFE PLACE ADJACENT TO GAS STATION AND SHUT OFF - TRANSMISSION STILL EITHER IN GEAR OR NEUTRAL. ENGINE OFF - SHIFTED INTO "PARK". WAITED 3-4 MINUTES AND ATTEMPTED TO RESTART VEHICLE. ENGINE ICON, ECT ICON AND RED STEERING WHEEL WITH EXPLANATION POINT ICON WHERE ALL ON. VEHICLE CRANKED, BUT ACTED LIKE NO FUEL / SPARK AND WOULD NOT START. VEHICLE TOWED TO DEALERSHIP ON FLATBED. NO WORD BACK FROM DEALER YET. MILEAGE 5,443 - MOSTLY HIGHWAY. NOTE: NO FLOOR MATS JUST FACTORY RUG AND CRUISE CONTROL WAS NOT "ON" OR IN USE IN ANY WAY. ONLY MODIFICATIONS TO VEHICLE ARE THE ADDITION OF A SPRAY
VEHICLE DIDN'T START, WE WERE STRANDED MILES FROM HOME IT SHOWED "WRONG KEY FOB" ON THE SCREEN, STEERING & TRANSMISSION LOCKED UP, TOWED TO NEAREST DEALER THEY REPROGRAMMED THE ORIGINAL KEY IT DIDN'T WORK, PROGRAMMED A NEW KEY DIDN'T WORK EITHER ORDERED RECEIVER MODULE DIDN'T WORK EITHER, PROGRAMMED A THIRD KEY & SOMEHOW STARTED. REPAIR WAS COVERED UNDER WARRANTY. SEARCHED ON THE INTERNET & FOUND MULTIPLE CASES, SOME SAY THAT THEY HAD SAME PROBLEM IN MORE THAN ONE OCCASION. WE WERE NOT IN DANGER AT ANY TIME, BUT IF THIS INCIDENT OCCURS UNDER COLD WEATHER CONDITIONS OR IN AN UNSAFE LOCATION THE STORY COULD BE VERY DIFFERENT. *TR
WHEN USING THE HEATER OR AIR CONDITIONER A TOXIC SMELL FILLS THE CAB CAUSING METALLIC TASTE AND OCCUPANTS TO HAVE A HEADACHE. THE FACTORY SAYS THAT THEY ARE AWARE OF THE PROBLEM AND HAVE EVEN APPLIED A STAR CASE NUMBER [XXX] WITH A RELEASE DATE OF 10/24/2013. THEY SAY THAT THE ISSUE IS BOTHERSOME BUT HAS NO EFFECT ON DURABILITY OR LONGEVITY OF THE COOLING SYSTEM. THIS IS NOT MY CONCERN. MY CONCERN IS, THIS TOXIC SMELL CAUSING LONG TERM HEALTH PROBLEMS OR CANCER? I HAVE READ MANY FORUMS ON THE SUBJECT SOME DATING BACK TO MARCH 2013. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
MY RAM 1500 MANUFACTURED 2013 STOPPED SUDDENLY AND REFUSED TO START UP AGAIN WITH ALL ELECTRICAL EQUIPMENT BEEN WORKING REGULARLY. THIS IS THE SECOND TIME HAPPENED TO ME AFTER TWO WEEKS ONLY. THE PROBLEM HAS BEEN REPORTED IMMEDIATELY TO MY CLOSEST AGENT. THE FIRST REPORT DIDN'T DIAGNOSE ANY DEFECT ON THE TRUCK. I CONSIDER THIS INCIDENT AS A VERY HIGH AND CRITICAL SAFETY ISSUE. *TR
I WAS RETURNING HOME FROM A SHORT TRIP ON THE INTERSTATE AND I HAD JUST MADE A TURN ON THE STREET WE LIVE ON WHEN I HEARD A DING SOUND. MY WIFE AND I NOTICED THAT THERE WAS A MESSAGE ON THE DISPLAY THAT SHOWED, "SERVICE ELECTRONIC THROTTLE CONTROL". IT STAYED ON ONLY A SECOND AND DISAPPEARED. I DIDN'T REALLY NOTICE ANY EFFECT TO THE DRIVING CAPABILITY, BUT THIS IS THE FIRST TIME THAT MESSAGE HAS APPEARED AND I NOTICE THAT THERE ARE TWO SIMILAR COMPLAINTS POSTED HERE ABOUT THE SAME MESSAGE. I THINK I'LL GO TO THE DEALERSHIP AND AT LEAST LET THEM KNOW ABOUT IT AND SEE WHAT THEY DO. I HAD BEEN USING MY CRUISE CONTROL ON THE WAY BACK FROM MY TRIP WHICH I NORMALLY DO USE AND I NOTE THAT IN AT LEAST ONE OF THE OTHER COMPLAINTS THE PERSON WAS USING THEIRS TOO. AT THE TIME OF THE MESSAGE I WASN'T USING CRUISE BUT LIKE I SAID, I HAD BEEN. *TR
WHEN WE PURCHASED THE RAM 1500/V6 ENGINE PICKUP TRUCK NEW IN APRIL 2013, JOHNSON DODGE, BUDD LAKE, NJ, IT DID NOT HESITATE AND RAN WELL. OVER THE NEXT THREE MONTHS IT SLOWLY DEVELOPED AN SIGNIFICANT, ONE SECOND PLUS, HESITATION WHEN ACCELERATING FROM A DEAD STOP. THE SERVICE MANAGER [XXX] AT JOHNSON DODGE TEST DROVE AND AGREED THERE WAS A HESITATION BUT COULDN'T/CAN'T FIX/ADJUST IT DO TO EVERYTHING BEING CONTROLLED BY COMPUTER MODULES. HE SAID, "UNTIL THEY, (RAM ENGINEERS), RELEASE A SOFTWARE FIX/UPDATE OR TECH BULLETIN, THERE WAS NOTHING HE/THEY COULD DO." THIS HESITATION IS SO SEVERE IT REQUIRES THE DRIVER TO ANTICIPATE THE DELAY AND THAN PRE-PRESS THE ACCELERATOR WHEN CROSSING A STREET IN HEAVY TRAFFIC OR OTHER SITUATION REQUIRING TIMELY ACCELERATOR RESPONSE. I BELIEVE THIS HESITATION AND LACK OF DEALER CORRECTION CREATES A VERY DANGEROUS DRIVING REQUIREMENT OF ME AND ANY OTHER DRIVER OF THESE PICKUP TRUCKS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
VEHICLE DASHBOARD IS BEGINNING TO BREAK INTO PIECES. THIS PARTICULAR MAKE AND MODEL HAS A HISTORY OF THE DASHBOARD BREAKING COMPLETELY APART, EXPOSING EVERY ELEMENT OF THE DASHBOARD THAT IS DESIGNED TO BE COVERED. INCLUDING SOME ELEMENTS OF THE AIR BAG SYSTEM. IT IS NOT ONLY A DANGER TO HAVE LOOSE, SHARP SHARDS OF PLASTIC FLYING AROUND IN THE PASSENGER CABIN, BUT IT HAS COMPLETELY DESTROYED THE RESALE AND MARKETABILITY OF THE VEHICLE. DODGE AND OR RAM HAS A RESPONSIBILITY TO THE CONSUMER TO MAKE GOOD ON THE ORIGINAL INVESTMENT MADE TOWARDS THE PURCHASE OF THIS VEHICLE. . *TR
2013 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO BED OF VEHICLE IS SPLITTING ON BOTH ENDS. *SMD
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2013 Ram 1500 → · Every 1500 year → · How the figures are calculated →