Page 23 of 26 · complaints 1,101–1,150 of 1,281

2013 Ram 1500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Electrical System
Filed Feb 13, 2016FL

FIRST PROBLEM. AFTER LOCKING TRUCK THE INSTRUMENT PANEL LIGHTS AND GAUGES CONTINUE TO FLASH AND GAUGES FLICKER. THIS GOES ON FOR ABOUT 10 MINS OR SO. DEALER CANT FIND PROBLEM. SECOND PROBLEM IS TRANSMISSION. WHEN COMING TO A STOP AND THE TRUCK HAS STOPPED MOVING YOU GET A BUMP FROM TRANSMISSION. ONCE AGAIN DEALER NO HELP. BEEN GOING ON FOR 2 YRS.

Unknown or Other
Filed Feb 2, 2016PA

HELLO I FIND IT VERY DISTURBING AND I FEEL IM BEING EXTORTED BY THIS MANUFACTURER. WHO INSTALLED IN THEIR OWN WORDS A GAS SAVING AND SAFETY FEATURE THAT I PAID FOR IN MY $40,000+ TRUCK AND THEN SEND ME LETTERS TELLING ME TO PAY $595 TO TURN IT ON. I FEEL IF THEY ARE GOING TO INSTALL SAFETY FEATURES IN THEIR VEHICLES THEY SHOULD BE USED. NEXT THEY WILL BE CHARGING US TO USE OUR SEATBELTS AND CHARGE US TO ACTIVATE OUR AIRBAGS.

Electrical System
Filed Jan 26, 201650,000 milesFL

THE ELECTRICAL INSTRUMENT PANEL JUST GOES OUT FOR NO REASON CAUSING ALL GAUGES TO BE USELESS FOR A FEW SECONDS. THIS HAS HAPPENED MORE AND MORE. DEALER HAS NO INFORMATION OR REMEDY. COULD CAUSE ACCIDENTS OR EVEN WORSE IF NOT CORRECTED. THIS HAPPENS DRIVING ON ALL ROADS. THE LAST TIME WAS 1/26/16 EARLY MORNING.

Wheels
Filed Jan 25, 201638,500 milesMI

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE THE VEHICLE WAS PARKED ON AN INCLINE IN THE DRIVEWAY, IT BEGAN TO ROLL BACK. THE REAR DRIVER SIDE TIRE ROTATED WHILE THE VEHICLE WAS ROLLING BACK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED. THE TECHNICIAN STATED THAT WHEN THE VEHICLE WAS IN PARK, ONLY ONE OF THE WHEELS WOULD LOCK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,500. UPDATED 03/16/16*LJ *CN

Electrical System
Filed Jan 8, 201640,125 milesNC

TRUCK SHUT OFF WHILE DRIVING ON THE INTERSTATE. THERE WAS A MESSAGE ON THE DASH STATING "WRONG KEY FOB". I HAD AN OCCASION WHEN I FIRST GOT THE TRUCK WHERE THE IGNITION KEY WAS NO LONGER RECONIZED AND WOULD NOT START THE TRUCK. AT THIS TIME, THE TRUCK WAS STILL UNDER THE FACTORY WARRANTY AND A NEW KEY WAS GIVEN TO ME SO I HAD TWO WORKING IGNITION KEYS. I WAS A LITTLE UNEASY OF ONLY HAVING ONE KEY ON ME AND FOR THE NEXT SEVERAL MONTHS, ALWAYS HAD A SPARE IGNITION KEY ON ME. WHILE DRIVING LAST WEEK, THE TRUCK SHUT OFF, FLASHED THE WRONG KEY FOB MESSAGE, AND I PULLED TO THE SIDE OF THE INTERSTATE. I TRIED USING MY SPARE KEY, AND THE TRUCK STARTED RIGHT UP AND DROVE NORMALLY. THE ORIGINAL KEY I WAS USING NO LONGER WORKS, AND I WILL HAVE TO GO TO THE DEALER TO PURCHASE A NEW ONE. THE DEALER TELLS ME THIS IS NOT UNCOMMON AND THAT THEY HAVE TO PROGRAM NEW KEYS EVERYDAY. THERE IS AN OBVIOUS FAULT WITH THE SENTRY SYSTEM THEY ARE USING AND I HOPE THEY CAN ISSUE A RECALL BEFORE SOMEONE IS KILLED.

Tires
Filed Jan 4, 201671,520 milesAR

TL* THE CONTACT OWNS A 2013 RAM 1500 EQUIPPED WITH GOODYEAR TIRES, TIRE LINE: WRANGLE, TIRE SIZE: 275/60R/20 N/A. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, A LOUD SOUND EMITTED FROM THE REAR OF THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE TIRE HAD BLOWN OUT. THE CONTACT MENTIONED THAT AFTER INSTALLING THE SPARE TIRE AND REVERSING OUT OF THE RESIDENTIAL GARAGE, THE FRONT DRIVER SIDE TIRE BLEW OUT CAUSING DAMAGE TO THE FENDER. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRES WERE NOT REPLACED. THE DOT NUMBER WAS NOT AVAILABLE. THE VEHICLE FAILURE MILEAGE WAS 71,520 AND THE TIRE FAILURE MILEAGE WAS UNKNOWN.

Vehicle Speed Control
Filed Dec 11, 20153,000 milesMA

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. UPDATED 02/04/16*LJ SEE ALSO ODI 10806974. *DSY UPDATED 5/9/18*JB *CN

Structure › Body
Filed Dec 4, 201525,000 milesFL

TL* THE CONTACT OWNS A 2013 RAM 1500. WHEN THE CONTACT ENTERED THE VEHICLE, THERE WAS CONDENSATION COVERING THE INSIDE OF THE FRONT WINDSHIELD. THE CONTACT RESEARCHED AND FOUND INFORMATION STATING THAT WATER WAS ENTERING THE VEHICLE FROM THE THIRD BRAKE LIGHT. UPON FURTHER INVESTIGATION, THE CONTACT DISCOVERED SIX INCHES OF STANDING WATER UNDERNEATH THE REAR SEAT AND THE SMELL OF MOLD INSIDE THE VEHICLE. IN ADDITION, THE THIRD BRAKE LIGHT BULB WAS SHATTERED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. UPDATED 02/12/16*LJ THE VEHICLE WAS REPAIRED. *JS

Unknown or Other
Filed Dec 2, 2015SC

I WAS DRIVING DOWN THE ROAD IN MY TRUCK WHEN ALL THE LIGHTS ON THE INSTRUMENT PANEL WENT OFF AND REST ITSELF. THIS HAS HAPPEN SEVERAL TIMES NOW AT DIFFERENT SPEEDS. I CALLED THE DEALERSHIP AND ASKED THEM HAVE THEY HEAR ANY OTHER OWNERS SAY IT HAPPEN TO THEM. THEY AT LIKE I WAS SPEAKING A DIFFERENT LANGUAGE. THEY SAID THEY WOULDN'T BE ABLE TO CHECK IT UNLESS IT HAPPENS WHEN THEY HAVE IT. ONLY PROBLEM WITH THAT IS IT HAPPENS RANDOMLY.

Fuel/Propulsion System
Filed Nov 21, 2015OR

I HAVE HAD AN ENGINE LIGHT ON FOR QUIT SOME TIME AND I TOOK IT TO THE DEALER, THEY SAID IT WAS A FUEL CAP. AFTER LEAVING THERE A FEW DAYS LATER, SAME THING. BUT THEN I NOTICED FUELING IT UP TOOK 15 TO 20 MINUTES. SO I TOOK IT BACK I ANDROID THEM ABOUT THE LIGHT AND THE FUELING PROBLEM. AFTER HOURS OF SEARCHING I GET A CALL SAYING THAT MY FILTER LAYING IN THE FRAME OF THE TRUCK WAS PLUGGED. WHICH SUCKED MY FUEL TANK DOWN LIKE A PANCAKE. I ALSO NOTICED THAT INSTEAD OF THE FUEL CAP BREATHING OUT ITWASSUCKING IN, PULLING ALL KINDS OF DUST INTO THE TANK. I WAS NEVER TOLD ABOUT THIS FILTER WHEN I PURCHASED THE VEHICLE BRAND NEW FROM THE DEALER. I HAVE FOUND NO LITERATURE ON THIS EITHER. I BOUGHT THE EXTENDED WARRANTY ON TRUCK AND IT IS NOT COVERED. WHAT CAN I DO?

Electrical System
Filed Nov 13, 201515,000 milesWI

CENTER INSTRUMENT PANEL KEEP GOING OUT I HAD IT HAD THE DEALERSHIP 5 TIMES, HEADLIGHTS ON DRIVER SIDE GO OUT AND AFTER THE NEW CHIP WAS PUT INTO UCONNECT THAT FLICKERS

Electrical System
Filed Nov 10, 20151,200 milesTX

WHEN USING THE HORN DRIVING OR STATIONARY, THERE IS A SIGNIFICANT DELAY FROM DEPRESSING THE STEERING WHEEL CENTER AND THE HORN SOUNDING. THE DELAY RENDERS THE HORN RELATIVELY USELESS FOR TIMELY WARNING TO OTHER VEHICLES. THIS HAS RESULTED IN MULTIPLE CLOSE CALLS. HORNS ARE MEANT AS WARNING DEVICES, SECONDS COUNT AT SPEED AND THIS DELAY IS AN EXTREME SAFETY ISSUE.

Electrical SystemFire
Filed Nov 10, 201547,000 milesLA

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. WHILE REPAIRING THE VEHICLE ACCORDING TO NHTSA CAMPAIGN NUMBER: 15V461000 (EQUIPMENT) WITH THE USB INSERTED, THE MESSAGE BOARD WENT BLANK AND FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RADIO HAD BURNED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

Air Bags
Filed Nov 6, 2015CA

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V460000 (AIR BAGS, SEAT BELTS), 15V459000 (AIR BAGS), AND 15V461000 (EQUIPMENT). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air BagsCrash4 injured
Filed Nov 5, 20156,000 milesOH

I WAS INVOLVED IN A FRONT END CRASH IMPACT SPEED AT ABOUT 35-40 MPH AND AIRBAGS DID NOT DEPLOY. TH CRASH OCCURRED ON A BUSINESS/RESIDENTIAL ROADWAY.

Air BagsCrash2 injured
Filed Nov 5, 201541,000 milesOR

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 50-55 MPH DURING INCLEMENT WEATHER CONDITIONS, THE CONTACT ACCELERATED TO 65 MPH AND THE VEHICLE SPUN OUT OF CONTROL. THE VEHICLE FLIPPED OVER LANDING ONCE ON THE PASSENGER SIDE AND THEN CONTINUED TO FLIP OVER ONTO THE DRIVER SIDE, CAUSING THE TAILGATE TO FRACTURE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED NECK AND BACK PAINS INCLUDING ABRASIONS ON THE LEGS THAT REQUIRED MEDICAL ATTENTION. THE FRONT PASSENGER SUSTAINED LACERATIONS TO THE HEAD THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS), BUT THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 12/30/15*LJ *TR*DT THE CONSUMER PROVIDED PHOTOS. *TR

Unknown or OtherCrash
Filed Oct 30, 201521,800 milesMD

ON 10/6/2015, I HAD MY NEPHEW IN MY TRUCK WHILE I WAS INSTALLING HIS CAR SEAT. THE CAR WAS NOT RUNNING, THE KEYS WERE IN MY POCKET. AS I WAS INSTALLING THE CARSEAT , HE WAS ABLE TO PULL MY SHIFTER OUT OF PARK CAUSING THE VEHICLE TO ROLL BACKWARDS DOWN THE STREET. AS I JUMPED INTO PASSENGER SIDE TO REACH THE BRAKE, THE FRONT PASSENGER DOOR HIT A BRICK MAILBOX AND CAUSED DAMAGE TO THE DOOR AND FRONT PASSENGER SIDE FENDER. THE BRAKE SHIFT INTERLOCK THAT SHOULD KEEP THIS FROM HAPPENING IS NOT FUNCTIONING IN MY VEHICLE, AFTER THE VEHICLE WAS STOPPED FROM ROLLING, I GOT BACK IN TO SEE WHAT HAPPENED AND I CAN CLEARLY MOVE MY SHIFTEROUT OF PARK AND INTO REVERSE, NEUTRAL AND DRIVE WITH THE TRUCK TURNED OFF AND WITHOUT DEPRESSING THE BRAKE.

Electrical System
Filed Oct 30, 201532,000 milesTX

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. WHILE DRIVING AT 60 MPH, THE INSTRUMENT PANEL AND RADIO FAILED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE ALSO PERIODICALLY WOULD NOT START. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED AND REPAIRED. THE DETAILS OF THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.

Electrical System
Filed Oct 29, 2015TX

2013 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO NUMEROUS FAULTS WITH THE ON-BOARD COMPUTER. *SMD THE DEALER PERFORMED SEVERAL UPGRADES WITH NO SUCCESS. THE CONSUMER STATED THE FAULTS INCLUDED THE POWER ASSIST BRAKING SYSTEM NOT WORKING, THE POWER STEERING DID NOT ENGAGE, MAKING STEERING IMPOSSIBLE. SEVERAL TIMES THE DOOR WOULD NOT LOCK FROM THE INSIDE WHILE THE VEHICLE WAS PARKED, ON SEVERAL OCCASIONS THE VEHICLE WOULD NOT START AND ON ONE OCCASION, THE DOOR WOULD NOT UNLOCK. ALSO, NUMEROUS TIMES THE DISPLAY CONSOLE WOULD NOT ILLUMINATE. THE HEAD LIGHTS FAILED TO TURN ON IN AUTOMATIC MODE, AND THE BACK UP DISPLAY DID NOT ILLUMINATE. THE CONSUMER STATED THE FAILURES WERE RANDOM. *JB

Air Bags
Filed Oct 23, 2015FL

DEALER SAYS THEY CANT GET PARTS TO FIX AIRBAG RECALL....UPDATED 12/03/15 *BF

Engine
Filed Oct 21, 20155,000 milesPR

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE TEMPERATURE INCREASED WITHOUT WARNING. ON TWO OCCASIONS, THE VEHICLE STALLED DUE TO THE ENGINE OVERHEATING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS PERFORMING UP TO SPECIFICATIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000.

Air Bags
Filed Oct 20, 2015NY

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V460000 (AIR BAGS, SEAT BELTS) AND 15V459000 (AIR BAGS); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Suspension
Filed Oct 16, 201518,000 milesGA

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE VEERED TO THE LEFT. THE FAILURE OCCURRED WHEN DRIVING OVER 45 MPH. THE VEHICLE WAS TAKEN TO THE DEALER AND INDEPENDENT MECHANIC ON NUMEROUS OCCASIONS. A FRONT WHEEL ALIGNMENT WAS PERFORMED TWICE. IN ADDITION, THE FRONT SET OF TIRES WERE REPLACED FOUR TIMES DUE TO THE FAILURE. THE FAILURE PERSISTED AFTER THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

Air Bags
Filed Oct 15, 2015MD

TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. .....UPDATED 02/10/16 *BF *JS

Service Brakes
Filed Oct 13, 201555,000 milesOH

THE SAFETY BRAKE ISN'T ALWAYS HOLDING. ALSO THE LIGHT WHICH SAYS THE BRAKE IS ON WON'T GO OFF UNTIL YOU KEEP PLAYING WITH PARKING RELEASE OVER AND OVER. THERE IS A RECALL, BUT THEY SAID MY VIN IS NOT ON THE RECALL LIST EVEN THOUGH IT IS THE SAME YEAR AND MODEL.

Electronic Stability Control (esc)
Filed Oct 8, 201539,200 milesGA

THE VEHICLE START WITH THE REMOTE BUT WHEN THE KEY WAS PUT IN AND TURNED TO RUN. THE DASH SAID TURN KEY TO RUN. AS THE KEY WAS ALREADY IN THE RUN POSITION I WIGGLED THE SHIFTER AND IT TURNED OFF. THE DASH STATED REMOTE WAS DISABLED AND TO RESET START VEHICLE. I TRIED TO RESTART THE TRUCK BUT IT WOULD NOT START. THE TRUCK PARKED WAS IN MY DRIVE WAY AT THE TIME. I BELIEVE THE FAULT IS THE TOTAL INTEGRATED POWER MODULE (TIPM).

Air Bags
Filed Oct 6, 2015AZ

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER SCHEDULED AN APPOINTMENT. WHEN THE CONTACT ARRIVED, HE WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE WHICH WAS UNREASONABLE DUE TO THE CONTACT TRAVELING OVER 100 MILES TO GET TO THE DEALER. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Oct 5, 2015GA

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. AFTER THE VEHICLE WAS SERVICED UNDER A MANUFACTURER'S RECALL FOR THE AIR BAGS, THERE WAS AN ABNORMAL NOISE COMING FROM THE AREA OF THE DASHBOARD NEAR THE AIR BAGS. THE FAILURE OCCURRED WHILE THE VEHICLE ON OR OFF. THE CONTACTED ALSO INDICATED THAT WHILE THE GEAR WAS IN DRIVE, THE GEAR RANDOMLY SWITCHED OVER TO NEUTRAL WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Air Bags
Filed Oct 2, 2015AL

NO ACCIDENT YET, IF THIS IS HOT RECALL WHY AM I HAVING TO WAIT 6 MONTHS BEFORE THE DEALER CAN CHECK MY VEHICLE OR REPAIR IT.

Air Bags
Filed Sep 29, 2015NV

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Sep 22, 2015NY

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V460000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Sep 18, 2015TX

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V460000 (AIR BAGS, SEAT BELTS) HOWEVER, THE DEALER STATED THAT THE PART NEEDED TO PERFORM THE REPAIR WOULD NOT BE AVAILABLE UNTIL APRIL OF 2016. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Sep 16, 201517,322 milesWY

15SEP15, I DROPPED OFF MY TRUCK AT FREMONT MOTORS OF CASPER WY THIS MORNING JUST AFTER 0730 TO GET THREE RECALLS FIXED. I CALLED THE DEALERSHIP AT 1224 TO GET A STATUS UPDATE AND TALKED TO KAYLE WHO TOLD ME THAT THE PERSON IN CHARGE OF MY WORK ORDER WAS ON A TEST DRIVE WITH A CUSTOMER AND TOOK MY INFORMATION FOR THAT PERSON TO CALL ME BACK WHEN HE GETS BACK FROM THE TEST DRIVE AND WAS NOT ABLE TO GET ANY INFORMATION ON MY VEHICLE FOR ME. AT 1231 I RECEIVED A CALL BACK FROM THE GUY HANDLING MY RECALL AND SAID THAT MY TRUCK WAS DONE AND IN THE WASH BAY AND HE WOULD CALL ME BACK WHEN HE HAD THE PAPERWORK FINISHED AND TO SET UP SOMEONE TO COME TO PICK ME UP. CALLED FREMONT AT 1310 TO SCHEDULE PICK UP FOR MY TRUCK AND WAS TOLD THAT THE DRIVER WAS OUT AND THE DISPATCHER WOULD GET A HOLD OF HIM TO COME PICK ME UP. GOT A CALL FROM FREMONT SAYING THE REPAIRS WERE FINISHED AND READY AND I WOULD BE PICKED UP. I ASKED IF THERE WERE ANY CHARGES AND THERE ARE NOT HOWEVER RECALL #R36 WAS UNABLE TO BE CONDUCTED BECAUSE PARTS ARE NOT AVAILABLE, EVEN THOUGH ON THE MOPAR SITE IT SAYS PARTS ARE AVAILABLE. I DID GET A CALL FROM THE DRIVER AND WAS PICKED UP AND GOT MY TRUCK BACK. THE PEOPLE WERE NICE AND THEY WASHED THE OUTSIDE OF MY TRUCK. STILL HAVE TO COMPLETE RECALL R36. ALSO TOOK MY TRUCK IN TO HAVE A FLAT TIRE FIXED AND THEY COULD NOT FIX IT EVEN THOUGH THE PUNCTURE WAS IN THE TREAD. THEY ADMITTED TO HAVING A ?NEW? GUY AND TRIED SEVERAL TIMES TO FIX THE PROBLEM, ALTHOUGH THE PLUG SEEMED ONLY

Air Bags
Filed Sep 16, 201553,000 milesWI

WHILE DRIVING DOWN THE ROAD BOTH DRIVER AND PASSENGER FRONT AND REAR SIDE CURTAIN AIRBAGS DEPLOYED ALONG WITH THE SEAT AIR BAGS AND SEAT BELTS LOCKED

Exterior Lighting › Headlights
Filed Sep 14, 201521,000 milesNY

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE HEADLIGHTS AND THE INSTRUMENT PANEL FAILED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCATION WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.

Air BagsCrash1 injured
Filed Sep 3, 201530,000 milesSC

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. WHILE STOPPED, THE PRECEDING VEHICLE REVERSED INTO THE CONTACT'S VEHICLE. THE CONTACT MENTIONED THAT THE SEAT BELT DID NOT RESTRAIN AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED HEAD AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

Electrical System
Filed Sep 2, 201571,000 milesNJ

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AND THE STEERING TURNED TOWARDS THE RIGHT. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.

EngineFire
Filed Aug 27, 201522,000 milesMA

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. WHILE DRIVING 20 MPH, THE CHECK ENGINE LIGHT AND AN UNKNOWN WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT STATED THE VEHICLE OVERHEATED AND SMOKE APPEARED FROM THE FRONT BEFORE BECOMING ENGULFED IN FLAMES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000. *CN

Steering
Filed Aug 27, 201523,000 milesCA

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STARTED TO SWERVE FROM LEFT TO RIGHT WHICH MADE THE VEHICLE DIFFICULT TO CONTROL. THE FAILURE RECURRED NUMEROUSLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC ALIGNED THE FRONT END, BUT THE FAILURE RECURRED. THE MECHANIC STATED THAT THE SPRINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.

Electrical System
Filed Aug 19, 201517,000 milesMD

WHILE DRIVING THE RADIO AND ALL DASH ELECTRICAL COMPONENTS SHUT OFF FOR APPROX 10-20 SECONDS AND THEN APPARENTLY REBOOT. THE TRUCK DOES NOT LOSE POWER. THIS HAPPENED SINCE PURCHASE AND HAS BEEN FLASH DRIVE UPDATED APPROX 4 TIMES AND 2 NEW RADIO/COMPUTERS REPLACED. DEALERSHIP HAS NO IDEA AS TO WHY OR WHAT CAUSES THIS.

Wheels
Filed Aug 18, 201523,285 milesPA

GOOD YEAR WRANGLER SR-A TIRES ON MY RAM 1500. I HAD A BLOW OUT OF THE DRIVERS REAR TIRE WHILE DRIVING AT HIGHWAY SPEED. CALLED GOODYEAR AND THEY WANT ME TO HAVE THE TIRE INSPECTED. THIS IS THE SECOND TIRE THAT BLEW OUT IN THE PAST 5 MONTHS. THE LATEST TIME IT WAS THE DRIVERS FRONT TIRE THAT BLEW OUT AND CONTROL WAS LOST CAUSING ME TO STRIKE ANOTHER VEHICLE. I CALLED GOODYEAR WHO TOLD ME THERE WAS A RECALL ON THIS MODEL TIRE BUT NOT IN MY SIZE. THEY REQUESTED I SEND THE TIRE BACK TO THEM FOR INSPECTION WHICH I DID BUT THEY CLAIMED THE TIRE WAS LOST AND GAVE ME A GOOD FAITH CHECK TO COVER MY INSURANCE DEDUCTIBLE. WHEN I CALLED GOODYEAR AFTER YESTERDAY'S INCIDENT THEY TOLD ME THEY CAN CHECK THE REMAINING TIRES THAT ARE ON MY TRUCK BUT THEY MAY NOT REPLACE THEM TILL THEY BLOW OUT. I EXPRESSED MY CONCERNS WITH SAFETY BEING AN ISSUE AND THEY APOLOGIZED THAT I GET THAT WAY AND TOLD ME THEY WILL TRY AND DO THEIR BEST. I FEEL SINCE TWO OF THE FOUR TIRES BLEW OUT THEY SHOULD REPLACE ALL OF THEM AND ADMIT THERE'S A PROBLEM WITH THAT TIRE AND ADD IT TO THE RECALL.

Structure › BodyCrash2 injured
Filed Aug 17, 201535,000 milesIN

RECENTLY I WAS INVOLVED IN A CAR ACCIDENT WITH MY 2013 DODGE RAM 1500. I WAS STRUCT BY A CAR AT APPROXIMATELY 35 MPH AND HIT DIRECTLY ON THE DRIVERS SIDE,(T-BONED) THE TRUCK IS EQUIPPED WITH SIDE AIR BAGS AND FRONT AIR BAGS,WHICH NEVER DEPLOYED. THE ACCIDENT BROUGHT EXTENSIVE DAMAGES TO THE TRUCK AND INJURIES TO MY WIFE AND I. I REPORTED THE NON DEPLOYMENT TO DODGE IN WHICH CASE A SPECIAL INSPECTOR WAS SENT OUT TO THOMAS DODGE WHERE HE RAN DIAGNOSTICS OF THE AIRBAGS COMPUTER. NO FAULT SIGNALS WERE FOUND. DODGE RESPONSE TO THE INVESTIGATION WAS ! IMPACT WAS NOT SUFFICIENT TO MERIT AIR BAG DEPLOYMENT!. DEPARTMENT OF TRANSPORTATION SAFETY SAYS THE BAG IS INFLATED AT A CERTAIN CRASH THRESHOLD, USUALLY CORRESPONDING TO A SPEED OF THE IMPACTING VEHICLE OF MORE THAN 15-20 KM/H. DODGE REFUSED TO ACT ON IT SO THE QUESTION SHOULD BE TO MYSELF, DODGE RAM OWNERS AND PERSPECTIVE BUYERS,,,WILL MY AIRBAGS DEPLOY WHEN I NEED THEM TO??? BE WARE.

Electrical System
Filed Aug 16, 20158,200 milesCT

ATTEMPTED TO START MY RAM 1500, AFTER TURNING THE KEY THE MESSAGE SCREEN READ WRONG KEY FOB. MY TRUCK DOES NOT UTILIZE A FOB. THE TRUCK WAS STUCK IN PARK AND NEEDED TO BE TOWED TO A DEALERSHIP. DID SOME RESEARCH ONLINE SEEMS THIS IS A COMMON PROBLEM WITH 2013 RAM 1500S AND CAN BE A RECURRING ISSUE.

Engine
Filed Aug 14, 201525,000 milesAR

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE HESITATED BEFORE MOVING FORWARD. IN ADDITION, THE CONTACT STATED THAT THERE WAS WATER LEAKING FROM UNDERNEATH THE DASH BOARD TO THE FLOOR AROUND THE DRIVER'S SIDE AND SPREADING TO THE FRONT PASSENGER'S SIDE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO MULTIPLE DEALERS, WHO DIAGNOSED THAT SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

Electrical System
Filed Aug 12, 201520,000 milesTX

WHEN DRIVING MY TRUCK AT ANY SPEED EVEN A STOP THE CLUSTER WILL RESET. RADIO, AC & TRUCK ALL STILL WORK, ONLY THE CLUSTER WILL RESTART. I HAVE BEEN TAKING MY TRUCK TO DEALERSHIP AND THEY FIND NOTHING WRONG WITH IT. THEY HAVE DONE A FEW UPDATES BUT THIS WILL NOT FIX THE PROBLEM.

Structure › BodyCrash
Filed Aug 12, 201530,200 milesOK

I REAR ENDED A SEMI THAT WAS PARKED ON THE SIDE OF THE ROAD. I WAS GOING APPROXIMATELY 51 MILES PER HOUR. NO AIRBAG'S DEPLOYED, BUT THE FRONT OF MY VEHICLE WAS DESTROYED.

Electrical System
Filed Aug 9, 201514,500 milesCA

CENTER DASH CLUSTER REBOOTS WHILE DRIVING. VEHICLE KEEPS RUNNING WHILE CLUSTER RECYCLES. IT HAS OCCURRED DOZENS OF TIMES SINCE I PURCHASED THE VEHICLE. IT OCCURS AT MULTIPLE SPEEDS AND SOMETIMES WHEN I AM SITTING AT A STOP LIGHT. NOW THE AUTO DOOR LOCKS ARE INTERMITTENTLY WORKING ON ALL OF THE DOORS. HAVE TO MANUALLY LOCK 3 OF 4 DOORS.

Power Train
Filed Aug 4, 201520,000 milesLA

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE IN PARK, THE DRIVER EXITED THE VEHICLE. MOMENTS LATER, THE VEHICLE ERRONEOUSLY DROVE FORWARD. THE FRONT PASSENGER HAD TO TURN THE IGNITION KEY IN ORDER TO SHUT THE VEHICLE OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

Electrical System
Filed Aug 4, 201534,000 milesNC

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE VEHICLE STALLED AND VARIOUS WARNING INDICATORS ILLUMINATED. THE VEHICLE HAD TO BE JUMPSTARTED; HOWEVER, THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE VEHICLE OPERATED ABNORMALLY. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

Engine
Filed Aug 3, 201547,000 milesNV

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A LEAKAGE IN THE RADIATOR COOLING SYSTEM. IN ADDITION, ABOVE THE ACCELERATOR PEDAL, THE CONTACT STATED WATER LEAKED ONTO HER FOOT. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL SMELL COMING FROM THE AIR CONDITIONING UNIT. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Ram 1500 → · Every 1500 year → · How the figures are calculated →