2013 DODGE RAM 1500 TRADESMAN CAUGHT ON FIRE WHEN I WAS DRIVING IT. *TR
2013 Ram 1500 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
CHECK ENGINE CAME ON, TOOK IT TO GET IT TESTED AND THE CODE WAS FOR CYLINDER #3 MISFIRE. CHECKED AND REPLACED SPARK PLUGS AND COIL PACK, ALONG WITH TESTING THE FUEL INJECTORS, ALSO GOOD. PERFORMED COMPRESSION TEST, FAILED AT 85 PSI. REMOVED DRIVERS CYLINDER HEAD ASSEMBLY. REMOVED LIFTERS AND FOUND CYLINDER #3 INTAKE LIFTER COLLAPSED AND BOTTOM ROLLER LOCKED UP. THE FAILED LIFTER CAUSED THE CAM SHAFT LOBE TO BE SHAVED DOWN. WITH NO CAM LOBE, THE VALVE CANNOT OPEN TO ALLOW AIR IN THE CYLINDER, CAUSING LOW COMPRESSION AND MISFIRE. THE TRUCK IS A A DODGE RAM 1500, 2013. WITH 116,000. THIS SHOULD NOT HAVE HAPPENED TO A TRUCK WITH THIS LOW OF MILAGE. THIS PART WAS FOUND TO BE DEFECTIVE ON DODGES PART. ESTIMATED COST $4000.
PURCHASED TRUCK CERTIFIED USED IN OCT 2015. SINCE THEN, I HAVE HAD APPROXIMATELY 9 INSTANCES OF MY INSTRUMENT PANEL (OR CLUSTER) COMPLETELY SHUTTING OFF WHILE I AM DRIVING. WHEN IT SHUTS OFF, THE SCREEN IN THE MIDDLE COMPLETELY GOES BLACK, THE RPMS AND SPEEDOMETER, AND OTHER GAUGES GO TO ZERO. AFTER A SECOND OR 2, EVERYTHING TURNS BACK ON AS IF I HAD JUST STARTED THE VEHICLE (RAM LOGO POPS UP, CHECK ENGINE LIGHT IS ON, OIL TEMP LIGHT IS ON, GAS LIGHT IS LIGHT ON, SEATBELT LIGHT IS ON, ECT). ALL GAUGES THEN GET BACK TO THEIR PREVIOUS READINGS, AS FAR AS I KNOW, JUST BEFORE THE RESET. EACH TIME THIS HAS OCCURRED, I HAVE BEEN TRAVELING ANYWHERE FROM 35-55 MPH ON A STRAIGHT ROAD. I HAVE TAKEN IT TO 2 DEALERSHIPS TO HAVE THEM LOOK AT IT WITH EACH TIME TELLING ME IF THEY CAN'T DUPLICATE THE PROBLEM, THERE IS NOTHING THEY CAN DO. ON A RECENT INCIDENT (9/27/16), IT HAPPENED ON THE WAY TO WORK, SO I BROUGHT IT IN THAT DAY, AS THE LAST DEALERSHIP INSTRUCTED ME TO. ONCE AGAIN, THEY COULDN'T PIN POINT THE PROBLEM, BUT HAD CONTACTED CHRYSLER TO SEE WHAT THEY WANTED THEM TO DO. CHRYSLER HAD THEM DO A SOFTWARE UPDATE, AND A WEEK LATER I HAD IT HAPPEN AGAIN AT NIGHT (10/4/16), AND ONCE AGAIN THE NEXT MORNING (10/5/16). I AM HOPING THAT THIS ISSUE DOESN'T CAUSE A PROBLEM WITH THE POWER STEERING AND I JUST HAVEN'T EXPERIENCED THAT YET. PLEASE HELP!
UCONNECT UNIT WENT OUT, NO ERROR CODES IT WAS DEAD NO RADIO NO A/C CONTROLS. CHRYSLER REPLACED IT IN AUGUST 2016. WITHIN WEEKS ( SEPT. 17TH) I WAS ON I-59 HEADED OUT OF TOWN THE ENTIRE DASH WENT OUT, INSTRUMENTS RESET CAME BACK ON, 30 MINUTES LATER DASH WENT OUT AGAIN AND RESET, 20 MINUTES LATER DASH WENT OUT AGAIN. I TURNED AROUND AND HEADED BACK HOME IT WENT OUT 2 MORE TIMES. SPEED SEEMED TO NOT AFFECT IT AS I WAS AT DIFFERENT SPEEDS AND ALSO IN PARK WHEN IT WENT OUT. I HAVE OWNED THE VEHICLE FOR 3.5 YEARS AND NEVER HAD PROBLEMS UNTIL THE UCONNECT UNIT WENT OUT NOR DID THE A/C DRIP WATER ON MY FOOT AND GAS PEDAL WHICH IT HAS NOW BEEN DOING SINCE UCONNECT UNIT WAS REPAIRED NOW GAS PEDAL IS SLICK WITH WATER. I TOOK IT TO THE DEALERSHIP ON SEPT.19 AFTER CALLING CHRYSLER. DEALERSHIP FIRST SAID BCM WAS BAD WAITED TO SEE WHAT CHRYSLER WAS GOING TO DO. THEN I GET TOLD BY DEALERSHIP A WEEK LATER THAT IT IS INSTRUMENT CLUSTER. I TALKED TO CHRYSLER AND TOLD THEM MY CONCERN SOMETHING IS MAKING THE ELECTRICAL ACT UP AND DOING RESEARCH IT MAKES SENSE THAT IT COULD BE BCM SINCE BOTH UCONNECT AND INSTRUMENT PANEL ARE CONNECTED TO IT. I NOW SEE BY READING THIS SITE I AM NOT THE ONLY ONE WITH THIS DANGEROUS PROBLEM. CHRYSLER NEEDS TO FIND AND FIX THE PROBLEM. PARTS CHANGING I.E. THE UCONNECT UNIT AND NOW THE INSTRUMENT PANEL (AT MY EXPENSE), DOES NOT SOLVE THE PROBLEM AND NOW I AM LEERY ABOUT TRAVELING LONG DISTANCES BECAUSE NO ONE HAS 'FOUND' THE ISSUE CAUSING ALL THE ELECTRICAL PROBLEMS.
SIMILAR TO NHTSA ID NUMBER: 10898441 I HAVE ALSO EXPERIENCED AN INTERIOR DOME LIGHT FLICKERING AND ALSO THE DRIVERS POWER WINDOW DOOR LOCK SWITCHES STOPPED WORKING. I WAS LOCKED OUT OF THE VEHICLE AND IT WAS RUNNING WITH ALL DOORS LOCKED (BY ITSELF) AND WINDOWS WERE ROLLED UP. I HAD TO CALL ROADSIDE ASSISTANCE TO GET INTO THE VEHICLE. THE SWITCH CONTINUED TO ATTEMPT LOCKING OF THE DOOR BY CONSTANTLY CLICKING. WHICH I FOUND OUT THE NEXT MORNING WHEN THE BATTERY WAS DEAD. I FOUND OUT THIS VEHICLE WAS MADE FOR AND FIRST SOLD IN CANADA WHICH IF THAT WAS DISCLOSED TO ME I NEVER WOULD HAVE PURCHASED IT. THE DIGITAL SPEEDOMETER AND THE MECHANICAL SPEEDOMETER ARE NOT SHOWING THE SAME SPEEDS. AT 30MPH THE DIGITAL ONE SHOWS 32MPH BUT AT 70MPH THE DIGITAL SHOWS 75MPH. REPAIRS ATTEMPTED AT LITHIA CHRYSLER JEEP RENO NV UNSUCCESSFUL. WHEN THE DOOR LOCKS FAILED TO WORK THE TRUCK WAS STATIONARY AND THIS LOCKING ALSO OCCURRED WHILE THE VEHICLE WAS IN MOTION AT SLOW AND FAST SPEEDS, CITY AND HIGHWAY.
2013 RAM 1500. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION. *SMD SEE ALSO ODI 10809633. *DSY THE CONSUMER STATED THE VEHICLE SUDDENLY ACCELERATED UPON PUTTING THE VEHICLE IN DRIVE. THE VEHICLE ENDED UP IN BOULDERS THAT WERE NEAR THE CONSUMER'S HOME. UPDATED 07/18/2017 *JS
AC UNIT IS RANDOMLY NOT STARTING WHEN VEHICLE STARTS BUT WILL KICK IN ADTER DRIVING/RUNNING A LITTLE WHILE RANDOM TIMES AND DISTANCES. NO ENGINE CODE AND WHEN LOOKED AT CANT FIND A REASON
WHEN IN PARK AND TURNED OFF GOING TO START THE TRUCK IT WILL NOT START AND STATES THE TRUCK IS NOT IN PARK. IT WILL TAKE SEVERAL TIMES TRYING TO START GIGGLING THE GEAR KNOB TO GET THE TRUCK TO START. ITS RANDOM DOES NOT HAPPEN WITH ANY SET CIRCUMSTANCES SUCH AS USING AUTO START PRIOR TO STARTING WITH KEY. THIS HAS BEEN HAPPENING IN AND OFF FOR A YEAR WOTH MORE FREQUENT ISSUES. I TOOK INTO SHOP WHILE COVERED UNDER WARRENTY ABOUT 4 TIMES OR SO FOR THIS ISSUE THEY CLAIM THEY CANT FIND A PROBLEM AND CANT FIX UNLESS IT HAPPENS WHILE THEY HAVE THE VEHICLE. ALL REPAIRS DONE AT BEAMAN DODGE MURFREESBORO TN
THE TRUCK HIT A BANK AN FLIPPED OVER AN AIR BAGS NEVER COME OUT ON DRIVERS SIDE.
WIPERS ARE ON WITH TRUCK OFF HAD TO PULL FUSE.
AT STARTUP, HORN AND ALL ELECTRICAL BUTTONS ON THE LEFT SIDE OF THE STEERING WHEEL AND BACK OF THE STEERING WHEEL WERE INOPERATIVE. UNABLE TO MAKE HANDS FREE CALLS, BLOW HORN, OR CHANGE DRIVERS DISPLAY SCREENS. WILL THE STEERING WHEEL AIRBAG WORK? TRUCK WAS SENT TO DEALER FOR REPAIRS AND RETURNED NOT REPAIRED. IT'S GAONG BACK AGAIN. MILAGE 21,112, OWNED 36 MONTHS AND 3 WEEKS.
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE THE VEHICLE WAS PARKED, IT BEGAN TO ROLL AWAY. THE KEY WAS NOT INSIDE THE IGNITION WHEN THE FAILURE OCCURRED. THE VEHICLE COLLIDED INTO A LIGHT POLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,780.
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V461000 (EQUIPMENT); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V460000 AND 15V459000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I BOUGHT VEHICLE NEW IN 2013 AND THE PAINT IS BUBBLING ON HOOD ( RUSTING ) AND IT ALSO FAILED EMISSION TEST WHEN I WENT TO GET INSPECTION STICKER, I DON'T BELIEVE I'M ASKING TO MUCH THAT A VEHICLE 3 YEARS OLD NOT RUST AND PASS AN EMISSIONS TEST.
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED AND THE SERVICE ELECTRONIC ERROR MESSAGE ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED MINUTES LATER. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE DOME LIGHT FLICKERED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT NO FAILURE WAS FOUND. IN ADDITION, THE DOORS FAILED TO UNLOCK AND LOCK. THE CONTACT HAD TO USE THE KEY TO FUNCTION THE DOORS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. ...UPDATED 12/06/16 *BF THE CONSUMER STATED THE GAUGES WERE ACTING UP AGAIN, BUT DIDN'T LOSE POWER. *TR
TODAY WHILE DRIVING ON THE HIGHWAY AT 65 MPH, MY INSTRUMENT PANEL WENT COMPLETELY BLACK AND SPEEDOMETER WENT DOWN TO ZERO. MY TRUCK STAYED RUNNING AND DRIVING, BUT I COULD NOT READ THE SPEEDOMETER OR GAUGES OR OPERATE ANY TURN SIGNALS. THIS HAPPENED 5 TIMES ON MY 45 MINUTE TRIP. IT WAS VERY SCARY AS I WAS IN THE CENTER LANE IN HOUSTON, TX ON 610.
ON JULY 22ND WHEN LEAVING WORK, THE VEHICLE WAS DRIVEN OUT OF THE PARKING LOT AND TOOK TWO LEFT HAND TURNS AND A RIGHT HAND TURN ONTO A BUSY ROAD. THE TURN SIGNALS WERE WORKING INTERMITTINGLY THE LAST TIME THEY WERE USED. ONCE THE RIGHT HAND TURN WAS COMPLETED, AND BEGAN DRIVING DOWN THE ROAD, THE DRIVERS STEERING WHEEL AIRBAG DEPLOYED. ONCE THE VEHICLE CONTROL WAS REGAINED IT WAS PULLED OVER TO THE SIDE OF THE ROAD AND SHUT OFF. THE AIRBAG LOOKED TO HAVE BURN HOLE IN IT AND THERE WAS THE SMELL SIMILAR TO PLASTIC MELTING. THE KEY WAS TURNED BACK ON AND AT THAT TIME NO TURN SIGNALS WOULD WORK AND THE WIPERS WOULD NOT STOP OPERATING. ALTHOUGH THE AIRBAG DEPLOYED AND DIVERTED ATTENTION WHEN IT WENT OFF, IT DID NOT FULLY INFLATE EITHER. THE DEALERSHIP WAS CONTACTED AND THEY RECOMMENDED FILING A COMPLAINT WITH CHRYSLER. SINCE THE DEALER WAS ONLY A COUPLE MILES AWAY, THE VEHICLE WAS DRIVEN TO THEM. I CONTACTED CHRYSLER AND FILED A COMPLAINT. THEY ADVISED THAT THE DEALER IS NOT TO TOUCH IT UNTIL AN INVESTIGATOR CONTACTS THEM, AND THAT I WILL BE PROVIDED AN ALTERNATE SOURCE OF TRANSPORTATION. I CONTACTED CHRYSLER AND WAS ADVISED THERE WAS NOTHING THEY COULD DO AND IT WAS IN THE HANDS OF A DIFFERENT DEPARTMENT THAT I WAS NOT ALLOWED TO CONTACT. AFTER NUMEROUS REQUESTS TO SPEAK WITH A SUPERVISOR AND THE ALTERNATE DEPARTMENT, I WAS FINALLY CONTACTED BY MR. KON OF SPECIAL INVESTIGATIONS ON AUGUST 15TH. HE ADVISED THAT THERE WILL BE NO TRANSPORTATION PROVIDED UNLESS CHRYSLER DETERMINES TH
SHORTLY AFTER BUYING THIS PICKUP IT WOULD STALL, THE DASH HAD AN RED ELECTRICAL INDICATOR EXPOSED. THE POWER STEERING SHUT DOWN, THE BRAKES WERE NO LONGER POWER BRAKES.. THIS HAPPENED AT SPEEDS UP TO 45 MILES AN HOUR. NEVER HAPPENED AT HIGH SPEEDS. I LIVE & DRIVE ON MOUNTAIN HIGHWAYS, AND AT TIMES IT TOOK MY BREATH. I WOULD APPLY THE GAS PEDAL, IT WOULD EVENTUALLY BEGIN RUNNING AGAIN. NO MATTER THE TIME OF YEAR. IT WASN'T EVERY DAY, MAYBE GO ALONG 2-3 MONTHS NOT HAPPENS, BUT IT MIGHT HAPPEN EVERY DAY FOR A COUPLE OF DAYS. I TOOK THE PICKUP TO TOWN & COUNTRY DEALER IN ALAMOSA CO. TWICE, THEY WOULD DRIVE IT. THE EXPLAINED TO FIX IT, THEY WOULD NEED TO SEE IT HAPPEN. I DECIDED TO DRIVE IT. HOWEVER, TODAY I HAVE TO RELY ON OTHER PEOPLE TO DRIVE IT, AND I WORRY NOW ABOUT THERE SAFETY. I DECIDED TO TAKE A TRIP IN SEPTEMBER OF THIS YEAR, AND I HAVE A FRIEND DRIVING FOR ME. SO I DECIDED TO RESEARCH THE WEB ON THIS PROBLEM , FINDING THERE WERE SEVERAL CASES OF THIS HAPPENING TO DOGE PICKUPS. ONE FELLOW WAS DRIVING 80 MILES AN HOUR IN THE "FAST LANE", HIS STALLED. HE RECOMMENDED THAT IF YOU'VE HAD THIS HAPPEN TO NOTIFY YOUR STATE ATTORNEY GENERAL. I DID, THEY ASK I FILE IT WITH YOU. I'M NOT ANGRY WITH MY DEALER, OTHER THAN THE FACT THEY ASK ME TO NOTIFY CHRYSLER, AND I TOLD THE THEY SHOULD REPRESENT ME AS THEIR CUSTOMER WITH THE COMPANY. I'M 77 YEARS OLD, BEEN DRIVING OVER 60 YEARS. I'VE NEVER HURT ANOTHER PERSON IN A WRECK, BUT THIS PICKUP IS DANGEROUS. I COULD TRADE IT IN, BUT THAT I
DASH PANEL FLICKERS ON AND OFF WHEN RUNNING AND DRIVING. CONTACTED RAM DIRECTLY AND SAID NO RECALLS FOR MY TRUCK. THERE IS RECALLS FOR 2013 RAMS WITH THE SAME ISSUE BUT FOR TRUCKS BUILT 2 MONTHS LATER. THIS IS A SAFETY PROBLEM THAT COULD LEAD TO A CRASH.
TL* THE CONTACT OWNED A 2013 RAM 1500. WHILE DRIVING 70 MPH, THERE WAS AN UNKNOWN NOISE COMING FROM THE VEHICLE. THE CONTACT ATTEMPTED TO DECELERATE AND THE AIR BAGS DEPLOYED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A RESIDENTIAL FENCE. THE CONTACT SUSTAINED NECK, ARM, AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THE PASSENGER SUSTAINED HEAD, NECK, AND BACK INJURIES THAT ALSO REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A COLLISION LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000......UPDATED 07/26/16 *BF *JS
TL* THE CONTACT OWNS A 2013 RAM 1500. WHEN ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
2013 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO NO RESPONSE FROM DEALERSHIP IN REFERENCE TO STEERING WHEEL WIRING RECALL/AIR BAG NOTICE. *SMD THE CONSUMER REFERENCED RECALL # 15V459000. *JB
I WAS REAR ENDED AT A DEAD STOP. UPON IMPACT MY SEAT(DRIVERS) SLID ALL THE WAY BACK CAUSING ME TO NOT KEEP MY FOOT ON OR REACH THE BREAK CAUSING ME TO ROLL FORWARD AND HIT THE PERSON IN FRONT OF ME.
THE TWO FRONT DOME LIGHTS FLICKER AND HAVE DIMMED FROM THE ORIGINAL BRIGHTNESS AT PURCHASE DATE. I HAVE HAD THE MASTER SWITCH REPLACED AND FINALLY THE OVERHEAD DOME CONSOLE REPLACED AS IT WAS UNDER WARRANTY. THIS FIXED THE PROBLEM BRIEFLY, NOW BOTH LIGHTS ARE NOT ADEQUATE FOR USE AS THEY FLICKER AND ARE DIM.
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING APPROXIMATELY 75 MPH, THE CHECK ENGINE, ABS, AND ESC WARNING INDICATORS ILLUMINATED. IN ADDITION, THE SPEEDOMETER AND CRUISE CONTROL SEIZED AND THE VEHICLE LOST ACCELERATION. THE DEALER DIAGNOSED THE ABS MODULE FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V796000 (POWER TRAIN) AND 15V313000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING APPROXIMATELY 45 MPH, THE AIR CONDITIONING, RADIO, AND SPEEDOMETER SEIZED. THE INSTRUMENT PANEL LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
2013 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE CAN START WITHOUT REMOTE IGNITION KEY FOB. *SMD THE CONSUMER STATED WHEN THE KEY FOB WAS IN HIS POCKET, THE SLIGHTEST MOVEMENT OF HIS LEG, OR BENDING OVER, WOULD CAUSE THE ENGINE TO START. THE CONSUMER STATED IT WAS VERY DANGEROUS, AS CARBON MONOXIDE ENTERED THE GARAGE/HOUSE. *JB
OWNED TRUCK FOR APPROXIMATELY 2 YEARS WITH NO PROBLEMS OBSERVED. RECEIVED NOTICE OF 3 RECALLS 2 OF WHICH WERE RELATED TO AIR BAG ISSUES. WORK WAS PREFORMED BY DEALER I PURCHASED TRUCK. APPROXIMATELY 1 MONTH LATER AIR BAG LIGHT COMES ON. THIS IS THE FIRST TIME EVER A LIGHT CAME ON. DEALER EXAMINED FOUND DEFECTIVE PASSENGER AIR BAG. THEY REPLACED AT MY EXPENSE OF $600. ABOUT 1 MONTH LATER AN INTERMITTENT AIR BAG LIGHT COMES ON AND OFF. DEALER EXAMINED FOUND DEFECTIVE WIRE HARNESS FOR PASSENGER AIR BAG. FIXED AT MY EXPENSE OF $300.
DRIVER SIDE HIGH AND LOW BEAMS WON'T COME ON. REPLACED BULBS, HAVE TAKEN IT TO DEALER TWICE TO FIX. FIX LASTS 1 DAY. VERY DIFFICULT TO SEE WHEN DRIVING AT NIGHT. WORRIED THAT OTHER SIDE WILL GO OUT. ALL SIGNS POINT TO DEFECTIVE TIPM.
"TAKATA RECALL" I PURCHASED A CERTIFIED 2013 DODGE RAM 1500 ESPRESS ABOUT A YEAR AGO. THE DEALER PROMISED TO REPLACE ANYTHING THAT WENT WRONG WITH THE TRUCK WITHIN 3 MONTHS AND 3,000 MILES. I ALSO HAVE THE REMAINDER OF THE POWERTRAIN WARRANTY. AS SOON AS MY WIFE AND I DRIVE THE TRUCK OFF THE LOT, THE "SERVICE AIRBAG SYSTEM" LIGHT CAME ON THE DASH. I TURN AROUND AND GO BACK TO THE SALESMAN. HE SAYS HE'LL FIX IT BY RESETTING THE BATTERY. I TELL HIM THAT'S TEMPORARY UNTIL THE COMPUTER RELEARNS THE ISSUE. HE TELLS US IF IT DOES HE'LL TAKE CARE OF IT AND WE CAN HAVE IT SERVICED AT ANY DODGE DEALER. IT CAME ON ON THE 100 MILE DRIVE HOME. I TOOK IT IN TO A DEALER IN CHELSEA , MI. THEY COULDN'T FIND THE AIRBAG FAULT AS THE LIGHT MYSTERIOUSLY WENT OFF. ONE DAY AFTER PICKING UP THE TRUCK, THE AIRBAG LIGHT COMES BACK ON. I CALLED CHRYSLER CUSTOMER CARE AT THIS POINT TO TRY AND GET THIS RESOLVED. THEY GIVE ME A HARD TIME AND TELL ME I'LL HAVE TO PAY FOR THE FIX. I'VE CALLED THEM PROBABLY 15-20 TIMES TO GET THIS RESOLVED WITHOUT ME PAYING AN ARM AND A LEG FOR SOMETHING THEY SHOULD HAVE FIXED WHEN I BOUGHT THE TRUCK. I EVEN TOOK IT IN FOR A SEPERATE AIRBAG RECALL HOPING IT WOULD FIX IT. THE DEALER DIDN'T EVEN TELL ME WHAT THEY FIXED, INSTEAD THEY SAID IF I WANT THAT AIRBAG ISSUE FIXED THEY FIRST NEED TO DIAGNOSE IT TO THE TUNE OF $125.00 PLUS REPAIR COSTS. NEEDLESS TO SAY, MY "SERVICE AIRBAG SYSTEM" LIGHT HAS BEEN ON SINCE I BOUGHT THE TRUCK AND IS STILL ON UNTIL I SELL THE TRUCK I GUESS.
TL* THE CONTACT OWNS A 2013 RAM 1500. AFTER THE VEHICLE WAS STARTED, THE SERVICE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING BECAME DIFFICULT TO MANEUVER. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000. THE VIN WAS NOT AVAILABLE.
VEHICLE HAS SEVERE VIBRATION THAT STARTED AT APPROXIMATELY 22,000 MILES. VIBRATION HAS GOTTEN SO BAD THAT AT SPEEDS IN EXCESS OF 65 MPH IF YOU HIT A BUMP IN THE ROAD THE VEHICLE WILL SWITCH LANES ON IT'S ON AND YOU MUST SLAM ON THE BRAKES TO REGAIN CONTROL. I TOOK VEHICLE TO DEALERSHIP AND WAS TOLD THAT THE DRIVE SHAFT WAS WARPED AND NOT COVERED UNDER WARRANTY AS IT APPEARS SOMETHING HAD IMPACTED IT. I TOOK THE VEHICLE TO ANOTHER SHOP WHERE THEY INSPECTED THE DRIVE SHAFT AND STATED IT MAY BE WARPED BUT IT HAS NOT HAD AN IMPACT OF ANY TYPE. I TRIED TO RESOLVE THIS ISSUE WITH CHRYSLER MOTOR COMPANY AND THEY STATED THAT MY VEHICLE IS NO LONGER UNDER WARRANTY WHEN I HAVE ONLY HAD I PURCHASED IT NEW 30 MONTHS AGO AND IT ONLY HAD 25,600 MILES ON IT WHEN I TOOK IT IN UNDER MY 36 MONTH, 36,000 MILE WARRANTY. THEY ARE MORE THAN HAPPY TO FIX IT FOR A HUGE FEE, BUT NOT UNDER WARRANTY. I AM TO THE POINT TO WHERE I AM GOING TO TRADE THE VEHICLE IN, DO TO THE SAFETY CONCERNS AND I WILL NEVER PURCHASE ANOTHER CHRYSLER PRODUCT, NOR ENDORSE THE PURCHASE OF ONE. CUSTOMER SERVICE AND SATISFACTION IS NOT THEIR GOAL AND THEY COULD CARE LESS IF THEIR PRODUCT WAS TO KILL OR SERIOUSLY INJURE SOMEONE.
2013 RAM 1500 WITH 26,500 MILES ON IT, HAD FLAT TIRE AND FOR THE FIRST TIME EVER TRIED TO RELEASE THE SPARE TIRE. THE MECHANISM WOULD NOT RELEASE, HAD TO CRAWL UNDER THE JACKED UP VEHICLE AND MANUALLY TURN THE MECHANISM TO RELEASE SPARE. TOOK VEHICLE TO RAM DEALERSHIP WHERE THEY STATED THE MECHANISM WAS STRIPPED AND WAS NOT UNDER WARRANTY. THE VEHICLE IS STILL UNDER THE 3 YEAR, 36,000 MILE BUMPER TO BUMPER WARRANTY AND THEY ARE STATED THAT THIS IS NOT A DEFECT IT IS FROM MISUSE. THE RELEASE HAD NEVER BEEN USED PRIOR TO THIS INCIDENT AND FAILED. THEY WERE WILLING TO FIX IT FOR A LARGE FEE, BUT NOT UNDER WARRANTY. CONTACTED CHRYSLER AND WAS TOLD THAT THEY HAVE TO BACK THE DEALERSHIP ON THIS AND THAT THE REPAIR CANNOT BE MADE UNDER WARRANTY. POOR CUSTOMER SERVICE AND POOR CUSTOMER SATISFACTION AND COMPLETE DISREGARD TO CUSTOMER SAFETY. HAVING TO CRAWL UNDER A VEHICLE BESIDE THE ROAD WITH ONLY A FACTORY JACK TO RELEASE THE SPARE TIRE IS A MAJOR HAZARD.
ALL 4 DOOR HINGES HAVE EXCESSIVE RUST. CHRYSLER REFUSES TO CORRECT THE RUST ISSUE. RUST WILL EVENTUALLY CAUSE COMPLETE DETERIORATION OF THE DOOR HINGES. NOTICED THIS PROBLEM 3 MOS AFTER PURCHASE OF NEW RAM, BUT DEALERSHIP STATED THERE WAS NOTHING THEY COULD DO ABOUT IT.
WHILE DRIVING AT ANY SPEED ANYTIME DAY, INSTRUMENT PANEL TURNS OFF, ENGINE IS STILL RUNNING, GUAGES INOP, RADIO CUTS OUT, FAN, EVERYTHING ELECTRICAL. THEN A CHIME LIKE WHEN YOU FIRST STICK THE KEY IN AND TURN WITH OUT STARTING, THEN BACK TO NORMAL. STARTLING TO THE LEAST, OCCUPANTS PANICING.
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE OPERATING THE VEHICLE, AN EXHAUST LEAK WAS DISCOVERED. NO FURTHER INFORMATON WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER(S): 15V460000 (AIR BAGS) 15V459000 (STEERING). HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE HEADREST ANGLES SO FAR FORWARD IN THE FRONT SEATS THAT IT CAUSES NECK PAIN.
2013 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO RECALL NOTICES OCCUPANT RESTRAINTS CONTROL, AIRBAG DEPLOYMENT SYSTEM AND FUEL LEAK/FIRE AND REQUESTS DEALERSHIP TO PICK UP VEHICLE TO COMPLETE RECALLS.. *SMD
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE CRUISE CONTROL BECAME INOPERABLE. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SWITCH AND WIRING HARNESS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
THE STEERING WHEEL HAS A SHORT IN THE WIRING WHICH CAUSED THE CRUSE CONTROL, HORN, INFORMATION CENTER CONTROLS, VOICE RECOGNITION CONTROLS, TO STOP WORKING DEALER CLAIMS THAT THIS ISSUE IS NOT CURRENTLY UNDER ANY RECALL AND THAT ACCIDENTAL AIR BAG DEPLOYMENT SHOULD NOT BE AN ISSUE. I BELIEVE THIS TO BE A SAFETY ISSUE. ALSO FOUND WITH THIS ISSUE THAT THERE IS IN FACT RECALL FOR THIS VEHICLE ( NOT VIN SPECIFIC) FOR A SIMILAR ISSUE ( NOT THAT DESCRIPTIVE) WHICH CAN CAUSE INADVERTENT AIR BAG DEPLOYMENT DURING VEHICLE OPERATION.
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 30, THE INSTRUMENT PANEL BECAME INOPERABLE. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED INSTRUMENT CLUSTER MONITOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 47,500.
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING IN THE RAIN AT APPROXIMATELY 50 MPH, THE VEHICLE HYDROPLANED OVER A DITCH AND CRASHED INTO A HILL. THE AIR BAGS DID NOT DEPLOY. THE POLICE AND THE AMBULANCE WERE AT THE SCENE AND RESCUED THE CONTACT AND THE PASSENGER, BOTH OF WHOM SUSTAINED INJURIES REQUIRING MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.
TL* THE CONTACT OWNED A 2013 RAM 1500. WHILE DRIVING 45 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A COLLISION LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING AT LOW SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. ONCE THE VEHICLE REACHED A CERTAIN SPEED, THE VEHICLE JERKED FORWARD AND ACCELERATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. PARTS DISTRIBUTION DISCONNECT.
THE AUTOMATIC DOOR LOCKS WHEN REACHING A CERTAIN SPEED, THE DOOR LOCK REMOTE AND THE DOOR LOCK SWITCHES ON THE ARM RESTS WERE ONLY LOCKING THE PASSENGER DOOR. I CHANGED THE SETTING THROUGH THE RADIO FROM LIGHTS FLASH WHEN LOCKING TO NO FLASH AND ALL LOCKS LOCKED. EVEN BEFORE I MADE THE CHANGE THE REMOTE, THE ARMREST SWITCHES AND THE AUTOMATIC UNLOCK WOULD UNLOCK ALL LOCKS JUST FINE. THIS FAULT ONLY OCCURRED AFTER THE RADIO WAS FLASHED.
TAKATA RECALL: I WAS RECENTLY INVOLVED IN AN ACCIDENT IN WHICH MY DRIVER SIDE AIR BAG DID NOT DEPLOY WHEN IT SHOULD HAVE. THERE WAS SO MUCH IMPACT THAT THE PASSENGER SIDE FRONT AND REAR CURTAIN AIR BAGS DEPLOYED ON THE OTHER VEHICLE INVOLVED IN THE ACCIDENT. I WAS STOPPED AT A STOP SIGN PREPARING TO CROSS A VERY BUSY INTERSECTION. ONCE I DETERMINED IT WAS CLEAR I BEGAN TO ROLL AWAY FROM THE STOP SIGN WHEN SUDDENLY A SOUTH BOUND CAR ENTERED THE INTERSECTION WITHOUT IT'S LIGHTS ON AND COLLIDED WITH THE FRONT DRIVER'S SIDE OF MY VEHICLE. AT THE POINT OF IMPACT, THE SOUTH BOUND CAR WAS TRAVELING AT LEAST 45 MPH AND MY VEHICLE HAD MERELY ROLLED AWAY FROM THE STOP SIGN AND I SLAMMED ON MY BREAKS JUST PRIOR TO IMPACT. I WAS NOT TRAVELING MORE THAN 5 MPH WHEN THE VEHICLES COLLIDED. ONCE BOTH VEHICLES HAD COME TO A COMPLETE STOP I REALIZED I HAD STRUCK THE BACK OF MY HEAD ON THE DRIVER'S SIDE WINDOW EXTREMELY HARD BUT NO AIR BAG DEPLOYMENT HAD TAKEN PLACE. THERE WAS SO MUCH FORCE IN THE IMPACT THAT THE FRAME ON MY VEHICLE WAS BENT. THE OTHER DRIVER WAS CITED IN THE ACCIDENT ANY MY VEHICLE SUSTAINED $16,000 IN DAMAGE. I AM EXTREMELY FRUSTRATED THAT THE SIDE CURTAIN AIR BAGS DID NOT DEPLOY AND NOW I'M FACING THE FACT THAT I WILL HAVE TO CONTINUE TO DRIVE A REPAIRED VEHICLE THAT MAY OR MAY NOT PROVIDE ME WITH ALL THE SAFETY THAT I DEMAND MOVING FORWARD. I RESPECTFULLY ASK FOR YOUR ASSISTANCE IN HELPING ME HOLD THE MANUFACTURER LIABLE FOR MY SITUATION AND RECTIFYING THE SITUATION. HAD I R
HELLO I FIND IT VERY DISTURBING THAT A AMERICAN AUTO MAKER WHO IN THEIR OWN WORDS INSTALL A SAFETY FEATURE THAT ALSO SAVES GAS AND CUTS DOWN ON CO2 EMISSION WANT TO EXTORT $595 TO TURN IT ON. I PAID OVER $40,000 FOR THIS AMERICAN MADE TRUCK AND EXPECT ALL SAFETY INSTALLED FEATURES AIR BAGS,DEFROSTERS,SEAT BELTS ETC TO BE IN WORKING ORDER WITHOUT PAYING EXTRA AFTER I DRIVE OFF THE LOT. I HAVE RECEIVED SEVERAL LETTERS TRYING TO GET ME TO PAY TO TURN ON THE SAFETY AND GAS SAVING FEATURE. I WILL TRY TO DOWN LOAD ONE OF THE LETTERS THEY HAVE SENT.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2013 Ram 1500 → · Every 1500 year → · How the figures are calculated →