2002 R-Vision Trail-Lite

Defect. ON CERTAIN MOTOR HOMES AND TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.

Risk. AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.

Remedy. SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR R-VISION AT 574-268-2111.

WHILE PREPARING FOR A TRIP IN THE TRAILER, THE SMELL OF HOT ELECTRICAL WIRES WAS NOTED. UPON SEARCHING FOR THE SOURCE OF THE SMELL, A FIRE WAS NOTED ON A PLASTIC (PVC) PIPE. THE FIRE WAS EXTINGUISHED, THEN THE SOURCE OF THE HEAT WAS SEARCHED FOR. OTHER MATERIALS WERE BURNED ON THE UNDERSIDE OF THE TRAILER. AFTER MOVING SOME INSULATION AND OTHER MATERIALS AND SOOT, THE SOURCE OF THE FIRE WAS LOCATED. THE CABLE RUNNING FROM THE BATTERY TO THE POWER CENTER WAS INSTALLED BETWEEN THE STEEL FLOOR FRAME AND THE WOODEN WALL FRAME. APPARENTLY THE CABLE WAS PINCHED BETWEEN THE TWO FRAMES AND EVENTUALLY THE INSULATION WORE AWAY CAUSING AN ELECTRICAL SHORT. THE DAMAGE HAS NOT BEEN CORRECTED AS OF 9/1/2005. *NM

2002 TRAIL LITE B PLUS MOTORHOME SUFFERED FROM A DEFECTIVE GASOLINE FILLER HOSE. *MR THE CONSUMER WAS TOLD THAT THERE WAS A LEAK UNDER THE VEHICLE WHILE HE WAS REFUELING. THE LEAK WAS COMING FROM THE CENTER OF THE VEHICLE AND WAS NOT VISIBLE. IT WAS DETERMINED THAT THE GASOLINE FILLER HOSE WAS LEAKING DUE TO BEING IMPROPERLY INSTALLED. THE CONSUMER REQUESTED REIMBURSEMENT. *SC *JB