2001 R-Vision Trail-Lite

Defect. ON CERTAIN MOTOR HOMES AND TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.

Risk. AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.

Remedy. SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR R-VISION AT 574-268-2111.

THIS VEHICLE IS A MOTORHOME EQUIPPED WITH ONE ENTRY DOOR ON THE PASSENGER SIDE WITH NO OTHER ENTRY/EXIT WITHOUT CLIMBING OUT A WINDOW. THANK GOD IT WAS PARKED IN ITS GARAGE WHEN THE LOCKSET BROKE. NO ENTRY WAS POSSIBLE FROM THE OUTSIDE OR EXIT FROM THE INSIDE. I WAS ABLE TO BREAK A WINDOW LOCK AND GAIN ENTRY. THE DOOR COULD NOT BE OPENED FROM THE INSIDE, THE DOOR HANDLE JUST FLOPPED. AFTER SEVERAL HOURS OF CUTTING INTO THE LATCH ASSEMBLY (WITH TOOLS I WOULD NOT HAVE HAD WITH ME ON THE ROAD) I WAS FINALLY ABLE TO OPEN THE DOOR. THE FAILURE WAS A BROKEN POT METAL PULL ROD FROM THE HANDLE TO A SPRING LOADED STRIKER. I CONTACTED THE MFG. TRIMARK AND WAS TOLD THEY KNEW ABOUT THE PROBLEM,AND HAD NO PLANS ON CHANGING DESIGN OF THIS PART, BUT OFFERED NO REMEDY TO ME OTHER THAN SELL ME A NEW LOCK AT LIST PRICE ( THEY SELL NO "PARTS' TO REPAIR). I SHOPPED ON LINE AND REPLACED THE ASSEMBLY WITH THE SAME FAILURE PRONE LATCH/LOCK. I HAVE READ COUNTLESS STORIES ON THE MOTORHOME SITES WHERE PEOPLE HAVE BEEN LOCKED INSIDE THERE UNITS AND HAD TO CRAWL OUT WINDOWS OR BREAK SOMETHING TO EXIT. HAD THIS HAPPENED ON THE ROAD MY WIFE ( BRING HANDICAPPED) WOULD NOT BE ABLE TO EXIT THRU A WINDOW. THIS IS A TICKING TIME BOMB THAT COULD RESULT IN SERIOUS INJURY OR EVEN DEATH. I URGE YOU TO CONDUCT A RECALL ON THIS FAULTY PRODUCT. *TR

TL* THE CONTACT OWNS A 2001 R-VISION TRAIL LITE MOTOR HOME. THE CONTACT STATED THAT THE VEHICLE HAD A WORKHORSE CHASSIS THAT WAS BUILT BY WORKHORSE, BUT WAS LISTED AS A P32 CHASSIS. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 08V084000 (SERVICE BRAKES, HYDRAULIC) AND WOULD NOT BE REPAIRED. THE CONTACT STATED THAT THE CALIPERS ON THE VEHICLE BECAME STUCK AND BURNED, THE SAME FAILURE AS DESCRIBED IN THE RECALL. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 57,000.