2015 Prime Time Crusader

Routine

Owners filed 3 complaints about this vehicle with federal regulators, most often about the wheels. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Wheels2
000
Structure › Body1
000

1 safety recall

Part 573 reports
Equipment › Other › Labels16V237000
Filed Apr 22, 2016159 vehiclesForest River, Inc.

Defect. Forest River, Inc. (Forest River) is recalling certain model year 2015-2017 Prime Time Crusader trailers, model CSF370BHQ, manufactured August 26, 2014, to March 3, 2016. The Federal Placard on the affected trailers incorrectly indicates the Cargo Carrying Capacity (CCC) as 800-900 pounds, when the correct CCC is 2700 to 2800 pounds. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Risk. The vehicle operator does not have accurate information regarding the vehicle's Cargo Carrying Capacity as currently indicated on the Federal Placard.

Remedy. Forest River will notify owners, and dealers will install a corrected Federal Placard, free of charge. The recall began on June 15, 2016. Owners may contact Forest River customer service at 1-574-862-1025. Forest River's number for this recall is 49-04172016-0178.

What owners reported

Newest filings
Structure › Body
Filed Jul 18, 20181,800 milesUT

NOTICED THAT THE WALL BETWEEN KITCHEN SLIDE AND BEDROOM SLIDE WAS BOWED WAY OUT, AND THEN WE NOTICED THE FLOOR STARTED TO GET REAL SOFT, AND THE HOLDING TANKS LEAKED IN THE UNDER SIDE OF THE RV WE WOULDN'T OF NOTICED IF IT WASN'T FOR WATER DRIPPING FROM UNDER IT AND A REAL BUD SMELL INSIDE. A SHORT TIME LATER SENT EMAIL AND PICTURES TO MANUFACTURER. THE RV WAS SET UP AT THE TIME.

Wheels
Filed Feb 13, 20182,000 milesCO

5TH WHEEL TRAILER TIRE SPEC CALLS FOR ST235/80R16/E TIRES @ 80 PSI FOR A RATING OF 3520LBS/TIRE. TRAILER DELIVERED WITH ST225/75R15/D @ 80PSI FOR A RATING OF 2480 LBS/TIRE. IN ADDITION, ALUMINUM WHEELS SUPPLIED WITH WHEEL RATING OF ONLY 2150 LBS/EA. TRAILER GVWR 10121LBS. CONTACTED MANUFACTURER TO RESOLVE ISSUE. DOUBLE CHECKED FRAME AND TRAILER VIN NUMBERS FOR MISMATCH. TOOK PICTURES OF VIN NUMBERS, WHEEL/TIRES ON TRAILER AND SENT TO MANUFACTURER. TOOK COMPLAINT UP TO MANAGEMENT LEVEL ONLY TO RECEIVE RESPONSE OF "WE RESPECTFULLY DECLINE ANY ASSISTANCE WITH THIS CONCERN". THEY STATED TRAILER HAD CORRECT WHEELS AND TIRES WHEN IT LEFT THE FACTORY ACCORDING TO THEIR RECORDS TIRES SUPPLIED WITH TRAILER DO NOT MEET FACTORY SPECS, WHEELS SUPPLIED DO NOT EVEN MEET WEIGHT/INFLATION REQUIREMENTS FOR THE TIRES. I FEEL THIS SITUATION IS A DANGEROUS COMBINATION AND CANNOT SAFELY DRIVE VEHICLE UNTIL WHEELS AND TIRES ARE REPLACED. IF MANUFACTURER DID SUPPLY CORRECT WHEELS/TIRES, THE DEALER SELLING THE TRAILER MUST HAVE SWAPPED THEM OUT BUT NOBODY WILLING TO CONFRONT THE ISSUE. THIS SITUATION WAS ONLY DISCOVERED WHEN LOOKING TO REPLACE THE FACTORY RUBBER WITH QUALITY TIRES DUE TO MANY COMPLAINTS OF TIRE FAILURES WITH FACTORY RUBBER. WE PURCHASED THE TRAILER FROM THE ORIGINAL OWNER JULY 2017 WHO STATED WHEELS AND TIRES ARE ORIGINAL AND SUPPLIED PICTURE OF TRAILER HOOKED TO VEHICLE AS IT WAS PULLED OFF THE LOT AFTER PURCHASE (ORIG OWNER WILLING TO TESTIFY UNDER OATH IF NECESSARY). ALL OF THIS

Wheels
Filed Aug 18, 201612,000 milesOR

TL* THE CONTACT OWNS A 2015 (NA) PRIME TIME 3210 (NA) FIFTH WHEEL TRAILER. WHILE DRIVING 55 MPH, THE CONTACT NOTICED THAT THE TIRES WERE WORN OUT AT 12,000 MILES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AXLES WERE OUT OF ALIGNMENT AND THE WHEELS WERE NOT PARALLEL TO THE FRAME AND NEEDED TO BE REALIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. UPDATED 11/08/16*LJ

3 of 3 complaints, reproduced as filed.

Across model years

Worst on record: 2014
YearComplaintsRecallsFiresDeathsAssessment
20260100Routine
20230100Routine
20220500Routine
20211200Routine
20190100Routine
20180100Routine
20171210Routine
20163100Routine
2015 — this page3100Routine
20144100Routine
20133100Routine
20121000Routine

Compare every Crusader year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Apr 22, 2016. Source: NHTSA Office of Defects Investigation.