No owner complaints are on file for this vehicle. It has been recalled 3 times.
3 safety recalls
Part 573 reports
Steering › Linkages › Drag › Link › Connection18V928000
Filed Dec 21, 2018676 vehiclesPrevost Cars, Inc.
Defect. Prevost Cars, Inc (Prevost) is recalling certain 2000 XL-45 buses, 2000-2006 XL2-45 buses and 2007-2014 X3-45 buses. The draglink tube turnbuckle may fracture causing a loss of steering.
Risk. A complete loss of steering would increase the risk of a crash.
Remedy. Prevost has notified owners, and dealers will replace the draglink, free of charge. Prevost issued an interim notification to owners on February 13, 2019. The recall began June 3, 2019. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR19-04.
Steering › Column03V090000
Filed Mar 7, 20033,572 vehiclesPrevost Car, Incorporated
Defect. ON CERTAIN MOTOR COACHES AND MOTOR HOMES, THE STEERING COLUMNS MAY BE MISSING THE LOWER BOLT AND NUT. A REPLACEMENT BOLT AND NUT WAS INSTALLED TO CORRECT THIS SITUATION ON THE PRODUCTION LINE. IF A REPLACEMENT BOLT HAS BEEN USED AND NOT TIGHTENED PROPERLY, THE COLUMN MAY COME OUT OF THE INPUT SHAFT WHEN THE STEERING COLUMN ADJUSTMENT MECHANISM IS USED.
Risk. IN SUCH A CASE, A LOSS OF STEERING WOULD OCCUR.
Remedy. DEALERS WILL VERIFY THE SIZE OF THE BOLT AND NUT AND REPLACE THEM IF NEEDED. OWNER NOTIFICATION BEGAN APRIL 4, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT PREVOST AT 1-418-831-5432.
Engine and Engine Cooling › Cooling System00V342000
Filed Oct 25, 2000487 vehiclesPrevost Car, Incorporated
Defect. VEHICLE DESCRIPTION: TRANSIT COACHES. SOME COOLANT HEATERS MAY HAVE BEEN PROVIDED WITHOUT A COMBUSTION CHAMBER (BURNER TUBE). A FLAME WILL BE NOTICED EXITING THE EXHAUST PIPE AT THE BOTTOM OF THE UNIT.
Risk. DAMAGE TO THE HEATER AND THE VEHICLE IN WHICH IT IS INSTALLED IS POSSIBLE IF A COOLANT HEATER IS MISSING A COMBUSTION CHAMBER.
Remedy. DEALERS WILL INSPECT THE COOLANT HEATER FOR A COMBUSTION CHAMBER. IF A CHAMBER IS MISSING, ONE WILL BE ADDED.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 21, 2018. Source: NHTSA Office of Defects Investigation.