2015 Porsche Cayenne

Routine

Owners filed 13 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Exterior Lighting3
000
Engine3
000
Unknown or Other1
000
Structure › Body1
000
Power Train1
000
Fuel/Propulsion System1
000
Electrical System › Propulsion System › Cables › Fastener/Connector1
000
Electrical System1
000
Air Bags1
000

2 safety recalls

Part 573 reports
Service Brakes, Hydraulic › Pedals and Linkages16V169000
Filed Mar 23, 201688,300 vehiclesPorsche Cars North America, Inc.

Defect. Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2011-2016 Cayenne vehicles manufactured April 28, 2010, to January 11, 2016. The brake pedal pivot pin may be missing a circlip, allowing the pivot pin to move and the brake pedal to dislodge.

Risk. If the brake pedal dislodges, the driver may not be able to apply the brakes, increasing the risk of a crash.

Remedy. Porsche will notify owners, and dealers will inspect the brake pedal assembly circlip, installing any missing circlips, free of charge. The recall began on July 8, 2016. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AG02.

Suspension14V824000
Filed Dec 29, 20142 vehiclesPorsche Cars North America, Inc.

Defect. Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2015 Cayenne Diesel and Cayenne S vehicles manufactured November 26, 2014, to November 27, 2014. Due to a manufacturing error, the suspension alignment on the front and rear axles may not have been performed correctly and the screw connections of the camber, toe and caster may not have been tightened with the specified torque.

Risk. If the suspension alignment was incorrectly performed, vehicle handling could be reduced, increasing the risk of a crash.

Remedy. Porsche will notify owners, and dealers will perform a front and rear suspension alignment, and check the screw connections for the proper torque, retightening as necessary, free of charge. The manufacturer has not yet provided a notification date. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AF04.

What owners reported

Newest filings
Air Bags
Filed May 31, 2025KS

Air bag light on occupant not detected code, just like Porsche Mecan campaign AMA2

Exterior Lighting
Filed Dec 10, 2024KS

June 7-8, 2024 driving in rain, the #17- 25 amp headlight fuse blew, leaving my family and me stranded without headlights in the dark on I-70 highway. When headlights quit during this drive and it became Very Very dangerous! After getting the 2015 Cayenne home, I inspected both headlights. Driver's side headlight had a lot of moisture on the inside of lens. The passenger side headlight had about 1 cup of water inside headlight. Reading about Porsche Cayenne headlights leaking online, this issue should be a recall. I am going to take to dealership have them work on unrelated recall. I will ask them to inspect Cayenne. I can not drive this vehicle during inclimate weather or at night for an emergency or otherwise. I have been really busy at work and personally to take 60 miles to dealership. I have another vehicle I have been driving.

Unknown or Other
Filed Jun 20, 2024OR

Dealership is selling vehicle without disclosing recall information or correcting.

Exterior Lighting
Filed Mar 25, 2024MA

When I start the vehicle I get an error message that the rear lights are not working properly, but they are functioning well. This message is random and it can show up at anytime. I have contacted Porsche about this and they said that this is due to a faulty part that can be replaced, but requires 5000 USD. This problem was there when the vehicle was under warranty, but they never pursued or investigated it.

Exterior Lighting
Filed Feb 19, 2024TX

Headlight not working properly.

Electrical System
Filed Sep 7, 2021OH

On August 21 2021, I was out shopping. When I went out to return home, the car would not start. I could not jump start it or anything. I had it towed to the dealer. I found out from Porsche and dealership that my car was disabled by Porsche Connect. I do not have this service or pay for it. On Friday Sept 3, I was informed by Porsche customer service that it disabled my car because the original owner (in 2015) changed their phone number. So Porsche assumed stolen and shut down. I did not authorize this, I did not sign up for this service. They will not fix the car because they say it is out of warranty. Because I do not know the code to turn the car back on, they want to replace parts and say I have to get the Porsche Connect App. This is a known issue at Porsche because the dealer found a TSB on it. They are not taking responsibility for shutting down the car with out my permission. This is a safety issue depending on where I could have been.

Engine
Filed Aug 23, 2021CA

After the emissions recall was performed the vehicle has an issue that when turning a corner the engine will not produce any power and will not shift down in order to get the car to accelerate. You get no response from the throttle pedal unless you depress it fully to the floor and then the car will jerk and accelerate uncontrollably. This creates an unsafe condition when trying to pull out into traffic. I have almost been in an accident multiple times because of this with oncoming cars and with cars following me as they are trying to merge also and my vehicle will not accelerate. I have driven a vehicle identical to mine that has not had the emissions recall performed and it does not have this issue.

Electrical System › Propulsion System › Cables › Fastener/Connector
Filed Jun 14, 2021OH

The 2015 Porsche Cayenne e-Hybrid has a charging port for charging the electric drive battery. The electric plug does not disconnect from the vehicle. Based on the OBD-II software used for diagnosis Error Code - P0D9400 Error Description - High-voltage charger - charging-plug lock fault (00A93D)

Power Train
Filed Dec 18, 201850,800 milesMN

MY PORSCHE CAYENNE DIESEL HAS HAD THE PORSCHE DIESEL EMISSIONS SETTLEMENT PROGRAM "FIX" COMPLETED. SINCE THE "FIX" THE VEHICLE HAS BECOME DANGEROUS TO DRIVE IN CERTAIN SITUATIONS. WHEN MERGING, TURNING A SLOW SPEED CORNER OR ROLLING THROUGH A YIELD SIGN THERE IS A SIGNIFICANT LAG/DELAY FROM THE TIME THE THROTTLE INPUT HAPPENS AND A RESPONSE FROM THE MOTOR. THIS DELAY HAS BEEN AS LONG AS 2 SECONDS LEADING TO NUMEROUS NEAR MISSES. PORSCHE HAS INSISTED THE VEHICLE IS FINE AND REFUSES TO DO ANYTHING ABOUT IT. ON MAR 16, 2018, AT 04:28 PM, "(XXXX)(PCNA, CR_EXT)" <(XXXX)@PORSCHE.US> WROTE: GOOD AFTERNOON MR. (X), I AM SORRY TO LEARN OF YOUR DISSATISFACTION WITH YOUR VEHICLE. IN ACCORDANCE WITH THE EPA/CARB APPROVED EMISSIONS MODIFICATION, THE SHIFTING BEHAVIOR HAS BEEN ADJUSTED. ADDITIONALLY, THE ENHANCED AUTOMATIC ENGINE BRAKING FEATURE HAS BEEN REMOVED. WHEN YOU EXPERIENCE THE REDUCTION IN MPG NOTED BELOW, ARE YOU TOWING AT THAT TIME? BEST REGARDS, [XXX] CUSTOMER COMMITMENT SENIOR SPECIALIST US CENTRAL REGION AND CANADA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

Fuel/Propulsion System
Filed Nov 14, 201816,000 milesTX

AFTER LEAVING THE DEALERSHIP FROM RE-CALL REPAIRS, OUR CAR SHUT OFF ON US IN THE BUSY 5:00 PM AUSTIN TRAFFIC. IT WAS SCARY & DANGEROUS. PORSCHE EMPLOYEES STEVE & AMY HELPED US WITH TOWING TO THE DEALERSHIP AND PROVIDED A LOANER VEHICLE FOR MY HUSBAND & I TO TRAVEL BACK TO VICTORIA COUNTY WHILE OUR CAR GET SERVICED. I REACHED OUT TO ARIELLE VAUGHN, CUSTOMER EXPERIENCE MANAGER, BUT I STILL DON'T KNOW WHAT WENT WRONG OR WHAT IS GOING ON WITH OUR CAR.

Engine
Filed Jul 3, 20181 milesIL

PORSCHE CARS NORTH AMERICA AS PART OF THE EPA/CARB SETTLEMENT MODIFIED THE 2015 CAYENNE IN A MANNER TO COMPLY WITH THE ORIGINAL EMISSIONS REQUIREMENTS. THE MODIFICATION HAS SIGNIFICANTLY AFFECTED PERFORMANCE I SUCH A WAY THAT THE VEHICLE IS NOW DANGEROUS IN CERTAIN SITUATIONS. WHEN MERGING ONTO HIGHWAYS OR ATTEMPTING TO OVERTAKE THERE IS A SIGNIFICANT LACK OF RESPONSE TO THROTTLE INPUT LEADING TO NEAR MISSES BY OTHER VEHICLES. THIS HAS BECOME MORE PRONOUNCED AS THE MODIFICATIONS HAVE HAD TIME TO ADAPT OVER TIME. PORSCHE HAS CONTINUED TO DENY AN ISSUE AND STATES THE VEHICLE IS OPERATING AS DESIGNED AFTER THE MODIFICATION. THIS SUMS UP OUR EXPERIENCE WITH THIS VEHICLE, IT IS TO THE POINT THAT IT IS UNSAFE AND DANGEROUS TO DRIVE

Engine
Filed Jun 6, 201839,300 milesMN

PORSCHE CARS NORTH AMERICA AS PART OF THE EPA/CARB SETTLEMENT MODIFIED THE 2015 CAYENNE IN A MANNER TO COMPLY WITH THE ORIGINAL EMISSIONS REQUIREMENTS. THE MODIFICATION HAS SIGNIFICANTLY AFFECTED PERFORMANCE I SUCH A WAY THAT THE VEHICLE IS NOW DANGEROUS IN CERTAIN SITUATIONS. WHEN MERGING ONTO HIGHWAYS OR ATTEMPTING TO OVERTAKE THERE IS A SIGNIFICANT LACK OF RESPONSE TO THROTTLE INPUT LEADING TO NEAR MISSES BY OTHER VEHICLES. THIS HAS BECOME MORE PRONOUNCED AS THE MODIFICATIONS HAVE HAD TIME TO ADAPT OVER TIME. PORSCHE HAS CONTINUED TO DENY AN ISSUE AND STATES THE VEHICLE IS OPERATING AS DESIGNED AFTER THE MODIFICATION.

Structure › Body
Filed Oct 23, 2015921 milesNH

BOUGHT 2015 PORSCHE CAYENNE DIESEL SUV FROM PORSCHE OF NASHUA (NH) ON 10-8-2015. ON 10-19-2015 AT ODOMETER READING 921 MILES, TAILGATE OPENED WHILE DRIVING, SPILLING CONTENTS ONTO ROADWAY, OTHERS RAN OVER CONTENTS INCLUDING DIESEL FUEL COLD TEMPERATURE TREATMENT + FILLED 20 LB. CAPACITY PROPANE TANK, CHAINSAW. VERMONT STATE POLICE CASE 15B203588 INVESTIGATED THE INCIDENT. LOCATION WAS DERBY, VT AT INTERSECTION OF ROUTE 5 & COMMERCE WAY (PRIVATE ROAD). MANY CARS RAN OVER THE CONTENTS, EYEWITNESSES INCLUDED A MOTEL MANAGER WHO TOOK A CELL PHONE PHOTO OF A LATE MODEL CHEV. IMPALA WITH VT PLATES WHICH HAD CAPTURED A WRAPPED CHAINSAW WHICH WAS JAMMED AND DRAGGED UNDER CHEVROLET'S ENGINE AND FRONT BUMPER REGION. THE LP TANK FILLED WITH PROPANE WAS TAKEN BY A MOTORIST. LATER THAT EVENING, AFTER DARK, THE TAILGATE OPENED AGAIN, SPILLING CONTENTS ONTO LINDSAY AVENUE AND DARLING HILL RD. IN DERBY VERMONT. A US BORDER PATROL SUV CAME UPON THE SCENE AND CALLED VT STATE POLICE. THE BORDER PATROL DRIVER TRAVELLED DOWN LINDSAY RD. TO SEE THE EXTENT OF THE ITEMS AND RETURNED REPORTING ITEMS WERE ON THE ROAD FOR APPROXIMATELY 1/4 MILE TO WHERE IT TURNS ONTO ORRWOOD DRIVE. PHONE CALLS TO PORSCHE SELLING DEALER & PORSCHE OF AMERICA RESULTED IN DENIALS THAT ANY OTHER MALFUNCTIONS OF THIS NATURE TOOK PLACE WITH OTHER 2015 PORSCHE CAYENNE OWNERS. THERE WERE OTHER ELECTRICAL FAULTS THAT WERE ALSO TAKING PLACE THAT DAY INCLUDING FALSE WARNING OF DEFLATED TIRE, A WARNING THAT THE RIGHT REAR TAILLIGHT

13 of 13 complaints, reproduced as filed.

Across model years

Worst on record: 2014
YearComplaintsRecallsFiresDeathsAssessment
20263100Routine
20255200Routine
20245400Do not drive
20235100Routine
20223200Routine
202121500Routine
202024400Routine
201942600Routine
201813100Routine
201717200Routine
201640200Routine
2015 — this page13200Routine
201453310Routine
201340300Routine
201227400Routine
201130300Routine
20101200Routine
200915200Routine
200827300Routine
200641312Fatalities reported
200532410Routine
200438620Routine
20032200Routine

Compare every Cayenne year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Mar 23, 2016. Source: NHTSA Office of Defects Investigation.