Owners filed 2 complaints about this vehicle with federal regulators, most often about the power train › driveline › driveshaft. It has been recalled 2 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Power Train › Driveline › Driveshaft
1
0
0
0
Fuel System, Gasoline › Delivery
1
0
0
0
2 safety recalls
Part 573 reports
Exterior Lighting › Headlights22V656000
Filed Aug 30, 2022222,858 vehiclesPorsche Cars North America, Inc.
Defect. Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk. Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
Remedy. Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
Seat Belts04V593000
Filed Dec 15, 200431,000 vehiclesPorsche Cars North America, Inc.
Defect. CERTAIN PASSENGER CARS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." ALL THREE REAR SEAT POSITIONS AND THE FRONT PASSENGER POSITION ARE EQUIPPED WITH SEAT BELT RETRACTORS THAT HAVE A LOCKING FEATURE WHICH CONVERTS THE RETRACTOR FROM AN EMERGENCY LOCKING RETRACTOR (ELR) MODE TO AN AUTOMATIC LOCKING RETRACTOR (ALR) MODE FOR THE PURPOSES OF CHILD RESTRAINT INSTALLATION. THE BELT MAY DEACTIVATE THE ALR MODE WITH CERTAIN CHILD RESTRAINTS.
Risk. WHEN INVOLVED IN A CRASH, THE CHILD RESTRAINTS MAY NOT BE PROPERLY SECURED INCREASING THE RISK OF INJURY OR DEATH TO THE SEAT OCCUPANT.
Remedy. DEALERS WILL PERMANENTLY INSTALL A CLIP IN EITHER OF THE AFFECTED REAR OUTBOARD SEAT BELTS AND PROVIDE AN OWNER'S MANUAL INSERT. THE CLIPS WILL PREVENT UNWARRANTED CONVERSION FROM ALR TO ELR MODE WITH CHILD SEAT INSTALLATION. THE RECALL BEGAN MAY 17, 2005. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.
What owners reported
Newest filings
Fuel System, Gasoline › Delivery
Filed Jul 11, 2018NY
TL* THE CONTACT OWNS A 2003 PORSCHE CAYENNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PORSCHE ROCHESTER, 3955 W HENRIETTA RD, ROCHESTER, NY 14623, (585) 334-1600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Power Train › Driveline › Driveshaft
Filed Jan 25, 201249,350 milesNY
TL* THE CONTACT OWNS A 2003 PORSCHE CAYENNE. THE CONTACT STATED THE DRIVE SHAFT WOULD VIBRATE EXCESSIVELY WHEN DRIVING AT ANY SPEED. THE CONTACT STATED THE VIBRATION WENT FROM A PART TIME OCCURRENCE TO BEING A CONSISTENT OCCURRENCE. THE CONTACT BELIEVED THAT THE SUPPORT BEARING FAILED. THE CONTACT DISCOVERED THE SUPPORT BEARING WAS BEING HELD TOGETHER BY A PIECE OF RUBBER. THE FAILURE MILEAGE WAS 49,350 AND THE CURRENT MILEAGE IS 52,000. UPDATED 03/05/12*LJ THE CONSUMER STATED THE DRIVESHAFT FAILED PREMATURELY. UPDATED EVOQ 03/08/12 UPDATED EVOQ 04/12/12
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 30, 2022. Source: NHTSA Office of Defects Investigation.