Car Problem DataNHTSA records

2020 Porsche Cayenne S

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the power train. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Power Train1
000

1 safety recall

Part 573 reports
Air Bags › Sensor › Occupant Classification › Front Passenger21V318000
Filed May 5, 2021136 vehiclesPorsche Cars North America, Inc.

Defect. Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Cayenne GTS, Cayenne GTS Coupe, 2020-2021 Cayenne Coupe, Cayenne S Coupe, Cayenne E-Hybrid Coupe vehicles. The passenger seat back heating element was not installed and may impact the calibration of the Occupant Classification System.

Risk. The front passenger air bag may fail to deploy, increasing the risk of injury.

Remedy. Dealers will install a heating element, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB0.

What owners reported

Newest filings
Power Train
Filed Nov 19, 20211,100 milesMN

The contact owns a 2020 Porsche Cayenne S. The contact stated while driving approximately 10 MPH, there was a rough hard deceleration. The contact stated that the vehicle lurched forward causing the driver to apply the brakes. The check engine warning light was illuminated. The vehicle was taken to the local dealer where the contact was informed that there might be a possible software patch soon. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1,100.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2004
YearComplaintsRecallsFiresDeathsAssessment
20240100Routine
20210100Routine
2020 — this page1100Routine
20190100Routine
20150100Routine
20140100Routine
20130100Routine
20126210Routine
201117300Routine
20090100Routine
20085100Routine
20071000Routine
200613300Routine
200510400Routine
200448900Routine
20034900Routine

Compare every Cayenne S year →

Other Porsche models

All Porsche models →
Cayenne 497Taycan 271Macan 231Boxster 163911 137Panamera 114911 Turbo 79911 GT3 59911 Carrera 42Cayenne Turbo 41

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 5, 2021. Source: NHTSA Office of Defects Investigation.