2015 Porsche Cayenne S E-Hybrid

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the visibility/wiper. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Visibility/Wiper1
000

1 safety recall

Part 573 reports
Exterior Lighting › Headlights22V656000
Filed Aug 30, 2022222,858 vehiclesPorsche Cars North America, Inc.

Defect. Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk. Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.

Remedy. Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.

What owners reported

Newest filings
Visibility/Wiper
Filed Jan 10, 201829,000 milesWA

PANORAMIC GLASS ROOF SPONTANEOUSLY EXPLODED. WAS DRIVING ALONG A FAIRLY QUIET FREEWAY (BIG DISTANCE TO CAR IN FRONT AND NO CARS IN NEIGHBOURING LANE). ALL OF A SUDDEN LARGE BANG AND GLASS FELL DOWN ON THE 3 PASSENGERS IN THE BACK. MANY SMALL PIECES AND A FEW LARGE PIECES. PASSENGERS WERE CUT, BLOOD VISIBLE. KEPT FINDING GLASS IN OUR CLOTHES' POCKETS FEW DAYS FOLLOWING. EVEN AFTER REPAIR, FOUND A PIECE OF GLASS BY THE WINDOW THIS MORNING. FORTUNATELY LITTLE GLASS FEEL IN THE FRONT AND I WAS ABLE TO SAFELY PULL OVER A SPEAK TO PORSCHE. THEY TOLD ME IT WILL NEED TO COME INTO THE SHOP AND THEY WILL FIGURE OUT WHAT WENT WRONG. DESPITE BEING TOLD THIS WOULD BE COVERED UNDER WARRANTY ON THE PHONE (I ASKED MULTIPLE TIMES AND EVERYONE IN THE CAR KEPT TELLING ME TO), WHEN I WENT TO PICK UP THE CAR I WAS HIT WITH A BILL FOR PARTS AND LABOUR, RENTAL INSURANCE (THEY DID COVER THE BASE RENTAL PRICE). ALSO THEY ARE NOT SURE WHAT WENT WRONG, THEY SAY A ROCK HIT IT, BUT NONE OF US ARE ENTIRELY CONVINCED BY THIS.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2018
YearComplaintsRecallsFiresDeathsAssessment
20200100Routine
20181000Routine
20171000Routine
2015 — this page1100Routine

Compare every Cayenne S E-Hybrid year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Aug 30, 2022. Source: NHTSA Office of Defects Investigation.