Page 5 of 10 · complaints 201–250 of 454

2004 Pontiac Grand Prix complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Structure
Filed Feb 15, 201268,756 milesMO

WATER DEEP PUDDLE ON PASSENGER SIDE REAR FLOOR. FRONT PASSENGER SIDE FLOOR WET ALSO. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 6, 201290,000 milesSC

AT LOW SPEEDS THE ANTI-LOCK BRAKES COME ON AND AFFECT BRAKING. THIS ALSO HAPPENS WHEN BACKING UP. THIS HAS ALMOST CAUSED AT LEAST THREE ACCIDENTS!

Engine and Engine CoolingFire
Filed Jan 21, 2012126,000 milesKY

THE SPOUT WHERE YOU PUT OIL INTO THE ENGINE IS DIRECTLY OVER THE MANIFOLD, WHEN DRIVING THE OIL LOW LIGHT CAME ON SO WHEN PUTTING OIL INTO THE ENGINE SOME DRIPPED DOWN ONTO THE MANIFOLD CAUGHT FIRE IT IS THE 3800 V6 SERIES NON SUPERCHARGED, AFTER SPEAKING TO A LOCAL DEALER SHIP MOST MODELS HAVE A SPOUT THAT WHEN OIL IS SPILLED IT DIRECTS IT OVER THE MANIFOLD. MY VEHICLE DID NOT HAVE ONE LUCKILY MY VEHICLE WAS SAVED. *TR

Structure › Body
Filed Jan 13, 2012PR

DASH BOARD IS CRACKED ON RIGHT AND LEFT HAND SIDE NEAR FRONT WINDSHIELD. *TR

Service Brakes, Hydraulic
Filed Jan 13, 2012PR

HAS A CLUNKING NOISE DUE TO BUSHING WEAR IN THE BRAKE PEDAL ASSEMBLY. *TR

Steering
Filed Dec 23, 201175,927 milesNM

BACKED UP CAR OUT OF PARKING SPACE TRIED TO TURN THE STEERING WHEEL AND IT KEPT SPINNING AROUND COULD NOT TURN TIRES ON CAR AND STEERING WHEEL WAS LOOSE. HAD TO HAVE VEHICLE TOWED TO REPAIR SHOP THEY INFORMED ME THAT THE INTERMEDIATE SHAFT FELL OFF THE RACK AND PINION SHAFT. THEY TOLD ME THAT PERFORMANCE BUICK-PONTIAC-GMC OF SANTA FE HAD NOT INSTALLED A PREVIOUS INTERMEDIATE SHAFT CORRECTLY,THAT IT WAS NOT INSTALLED ALL THE WAY. THEY ALSO TOLD ME THE AIR BAG COIL WAS DAMAGED WHEN STEERING WAS HYPER-EXTENDED. *TR

Electrical System
Filed Oct 27, 2011OH

ABS ,TRACK LIGHT GAS CAP LIGHT START AND STALLS EVERY LIGHT NEVER STAYS RUNNING. FIXED EVERY LIGHT ON AND THEY WON'T CLEAR OFF ??? *TT

Air BagsCrash1 injured
Filed Oct 3, 2011122,000 milesKY

I FLIPPED MY PONTIAC GRAND PRIX A 2004 MODEL. I FLIPPED SEVERAL TIMES THE CAR ENDED UP RIGHT WITH THE FRONT END IN A ROCK WALL EVERYTHING ON THE CAR WAS SMASHED IN EXCEPT WHERE I WAS SITTING. THE AIR BAGS FAILED TO DEPLOY. *TR

Structure
Filed Jul 5, 2011130,000 milesIL

TL* THE CONTACT OWNS 2004 PONTIAC GRAND PRIX. THE CONTACT HEARD A CLICKING NOISE UNDERNEATH THE VEHICLE WHILE DRIVING 15 MPH. THE CLICKING WAS HEARD WHENEVER THE CONTACT WAS MAKING A LEFT OR RIGHT TURN. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHO NOTICED THE FRAME WAS CRACKED AND INFORMED THE CONTACT ABOUT A NHTSA CAMPAIGN NUMBER 04V299000 (STRUCTURE:FRAME AND MEMBERS). THE CONTACT CALLED THE MANUFACTURER REGARDING THE RECALL AND THE MANUFACTURER STATED DUE TO THE VIN THE VEHICLE WAS NOT A PART OF THE RECALL. THE CONTACT STATED THE CLICKING NOISE HAD BECOME LOUDER AND MORE CONSISTENT. THE CONTACT MADE AN APPOINTMENT TO TAKE THE VEHICLE THE DEALER. THE FAILURE WAS 130,000.

Visibility › Defroster/Defogger/Hvac System
Filed Jun 25, 2011113,000 milesMA

OUR 2004 PONTIAC GRAND PRIX HAS HAD TWO FAILURES OF THE HEATER MOTOR IN THREE YEARS. IN BOTH CASES NOXIOUS FUMES AND SMOKE CAME FROM THE DASHBOARD. I CONSIDER THIS A SAFETY ISSUE BECAUSE THE SIGHT OF SMOKE COMING FROM THE DASHBOARD WHILE ON A BUSY INTERSTATE (WE WERE) CAN RESULT IN GREAT ANXIETY. I'M AN ELECTRICAL ENGINEER AND MY MECHANIC LET ME SEE THE PARTS. THE SMOKE CAME FROM A RESISTOR THAT IS PART OF THE SPEED CONTROL FOR THE MOTOR. IT'S A VERY POOR DESIGN, WITH HEAT FINS TO DISSIPATE THE HEAT INTO THE HEATER/AC AIR FLOW. IF THE MOTOR STARTS TO DRAG, CURRENT GOES UP AND AIRFLOW GOES DOWN, WITH THE RESULT THAT THE RESISTOR HEATS UP TO THE POINT WHERE IT PUTS SMOKE INTO THE AIR STREAM. I CONSIDER THIS EXTREMELY POOR DESIGN, AND A POTENTIAL FIRE HAZARD. I'VE WRITTEN TO THE MANUFACTURER AND SUGGESTED A NEW DESIGN (I HATE HAVING TO RE-DESIGN THINGS DONE BY AMATEURS!). *TR

Service Brakes, Hydraulic
Filed Jun 8, 201184,000 milesVA

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ABS WOULD ENGAGE ABNORMALLY. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE TWO FRONT SENSOR HUBS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE VEHICLE WAS THEN TAKEN TO A LOCAL REPAIR SHOP WHO STATED THAT IT WAS PROBABLY AN ELECTRICAL SHORT COMING FROM THE ABS COMPUTER AND SENSOR THAT WAS CONNECTED TO THE WHEELS, AND WAS CAUSING THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO REFERRED HIM BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE 84,000 AND CURRENT MILEAGE WAS 94,000.

Service Brakes, Electric
Filed May 26, 2011120,000 milesIN

WHEN DRIVING AT LOW SPEEDS THERE APPEARS TO BE ABS ACTIVATING PROBLEMS. THE ABS IS ACTIVATING AT THE LOW SPEEDS. THE ISSUE IS MORE NOTICEABLE WHEN THE VEHICLE IS GOING OVER UNEVEN PAYMENT OR A BRICK ROAD THAT SHOULD NOT AFFECT ABS. *TR

Air Bags › FrontalCrash
Filed Apr 28, 201180,000 milesNJ

MY DAUGHTER WAS IN AN ACCIDENT HIT IN THE RIGHT FRONT AND THE AIRBAGS DID NOT DEPLOY. *TR

Wheels
Filed Apr 28, 201120,000 milesPA

THE CHROME PLATING ON THE RIMS OF MY 2004 PONTIAC GRAND PRIX GTP IS CORRODING. , THERE ARE MAY OTHER PEOPLE HAVING THE SAME PROBLEM WITH THESE WHEELS. THIS CORROSION IS CAUSING THE RIMS TO CONSTANTLY LOSE AIR LEADING TO UNSAFE DRIVING SITUATIONS WHICH COULD LEAD TO A CRASH. NOT NEW PROBLEM READ MORE: HTTP://WWW.FAQS.ORG/CAR/PONTIAC-GRAND-PRIX-2004/WHEELS/#IXZZ1KQSHX1XP. *TR

Engine and Engine Cooling › Cooling SystemFire
Filed Mar 2, 2011190,000 milesTN

MY HUSBAND AND I OWN A 2004 PONTIAC GRAND PRIX. WE HAD BEEN EXPERIENCING PROBLEMS WITH THE ELECTRONIC SYSTEM (TRACTION CONTROL/STS/ABS), THE LIGHTS CAME ON 2009. WE BOUGHT THE CAR IN 2008. WE HAD NOT BEING EXPERIENCING ANY OTHER PROBLEMS OTHER THAN THAT WE KNEW OF. MY HUSBAND DID SOME RESEARCH AND FOUND OUT THAT IT WAS A RECALL ON THE 2004S FOR THE TRACTION CONTROL MALFUNCTION; HOWEVER, HE WAS TOLD THAT WE HAD MISSED THE RECALL PERIOD AND SO WE HAD TO DEAL WITH THE PROBLEM OURSELVES. IN 2011, I WAS DRIVING MY SON AND I TO THE DOCTOR, ABOUT 30 MINUTES AWAY, WHEN WE GOT OUT THE CAR I SMELLED SOMETHING BURNING AND SAW SO SOME SMOKE BUT IT DIDN'T LOOK LIKE IT WAS COMING FROM MY CAR, IT LOOKED LIKE IT WAS COMING FROM OVER A WOODEN FENCE. SO I THOUGHT NOTHING ABOUT IT, (ESPECIALLY SINCE WE HAD NOT BEEN HAVING ANY PROBLEMS OTHER THAT THE ONE DESCRIBE ABOVE) SO I GOT MY SON AND WENT INTO THE DOCTORS OFFICE. WE WERE IN THERE FOR ABOUT 5 MINUTES, WHEN THE RECEPTIONIST INFORMED EVERYONE THAT IT WAS A CAR ON FIRE OUT IN THE PARKING LOT. I WENT OUTSIDE TO MOVE MY CAR SINCE I HAD REMEMBERED SMELLING SOMETHING BURNING WHEN I ARRIVED TO THE DOCTORS' OFFICE. WELL WHEN I GOT OUT BACK, THAT'S WHEN I REALIZED THAT IT WAS MY CAR THAT WAS ON FIRE. THE FIRE DEPARTMENT WAS CALLED.THEY PUT OUT THE FIRE WHICH HAD BY THAT TIME COMPLETELY BURNED UP THE ENGINE. THAT'S WHERE IT STARTED, UNDER THE HOOD. ONE OF THE FIREFIGHTERS ASKED ME HAD WE RECENTLY HAD ANY WORK DONE ON THE CAR. I TOLD HIM NO. ANYWAY, WE

Electrical System
Filed Feb 17, 201161,500 milesAZ

DRIVING 70 MPH ON THE FREEWAY. (PHOENIX TEMP. WAS IN THE LOW 70'S) LOST ALL ELECTRICAL POWER EXCEPT THE ENGINE. ENTIRE DASH, GAS, SPEED, OIL GAGE, TACH WENT TO 0. LOST HEAD LIGHTS, TURN SIGNALS. I DID NOT HAVE THE CRUISE ON AT ANY OF THESE TIMES, LIGHTS WERE ON AUTO. THIS LASTED FOR ABOUT 2 MIN, 5 MIN LATER IT HAPPENED AGAIN. I TOOK THE CAR TO THE GM DEALERSHIP, THEY KEPT IT FOR 5 DAYS, THEIR REPORT SAID THAT THEY FOUND NOTHING. ON JANUARY 26TH, IT HAPPENED AGAIN, LASTING 5 MIN. JANUARY 27TH, THE SAME. THE MOST RECENT FEBRUARY 14TH, 3 TIMES LAST 7 -8 MIN. ALL TIMES, LOST ALL ELECTRICAL POWER AND THE ENGINE CONTINUED TO RUN. MY CONCERN IS A POSSIBLE FIRE. CHECK THE INTERNET: ELECTRICAL SYSTEM 2004 GRAND PRIX, THERE ARE OTHER PEOPLE OUT THERE WITH THE SAME PROBLEM AND I CAN'T FIND A GM MECHANIC TO FIX THE PROBLEM. *TR

Air BagsCrash2 injured
Filed Feb 4, 2011147,000 milesTN

TL*THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 35 MPH THE CONTACT CRASHED INTO A METAL BRIDGE ABUTMENT. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE VEHICLE WAS DESTROYED. THE CONTACT AND PASSENGERS SUFFERED MINOR BRUISES. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.

Engine and Engine Cooling › Engine
Filed Jan 29, 201196,038 milesID

ON A 2004 PONTIAC GRAND PRIX GTP WITH A COMPETITION GROUP PACKAGE, THE VALVE COVER GASKETS HAVE FAILED. THIS CAUSES OIL TO LEAK ONTO THE MANIFOLD IN THE ENGINE COMPARTMENT AND ALLOWS IT TO BURN. THIS COULD IN TURN CAUSE A FIRE IN THE ENGINE. THIS SAME PROBLEM WAS RECALLED ON THE 1997-2003 MODELS, BUT HAS NOT INCLUDED THE 2004 MODEL. THE SAME PROBLEM STILL EXISTS AND MUST BE REMEDIED BEFORE FIRES ENSUE AND LIVES ARE LOST. ALSO, THE HEADLIGHTS "BOUNCE" OR "WOBBLE" WHILE DRIVING. THIS COULD CAUSE ISSUES WITH THE ABILITY TO SEE CLEARLY WHILE DRIVING AT NIGHT. *LN

Air BagsCrash
Filed Jan 4, 2011FL

MY CAR HAD OVER $5800 DAMAGE TO THE FRONT END YET THE AIR BAGS DID NOT DEPLOY.

Visibility
Filed Dec 30, 2010111,200 milesAZ

LEFT FRONT PASSENGER WINDOW WENT DOWN WITH OUT ANY WARNING AND DID NOT COME BACK UP, ANOTHER PIECE OF CRAP AND ANOTHER IDIOTIC PIECE OF ENGINEERING BY THE PONTIAC ENGINEERING DEPT. BROKEN CABLE ON THE POWER WINDOW SYSTEM LEADING TO TOTAL FAILURE AND HAVING TO REPLACE THE WHOLE ASSEMBLY. *TR

Vehicle Speed Control
Filed Nov 22, 2010SC

TL*-THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT WAS DRIVING APPROXIMATELY 35-40 MPH WHEN THE ACCELERATOR PEDAL WAS ENGAGED BUT THERE WAS NO POWER RESPONSE. THE ENGINE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS ABLE TO RESUME FOR A PERIOD OF FIVE MINUTES BEFORE THE FAILURE OCCURRED AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TRANSMISSION WAS FLUSHED. THE FAILURE CONTINUED AND THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC AND THEY INFORMED THE CONTACT THAT THE ACCELERATOR PEDAL ASSEMBLY WOULD NEED TO BE REPLACED. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 05V046000 (VEHICLE SPEED CONTROL: ACCELERATOR PEDAL); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Engine and Engine CoolingFire
Filed Sep 14, 2010KS

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT WAS TRAVELING 35 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT DISCOVERED THAT THE SPARK PLUGS, THE PLASTIC GUARD ATOP THE ENGINE AND THE FILLER TUBE TO ADD ENGINE OIL WERE ALL BURNED AND MELTED TOGETHER. THE CONTACT WAS INFORMED BY A LOCAL MECHANIC THAT THERE WAS A RECALL FOR THE FAILURE ON THE 2003 MODEL YEAR PONTIAC GRAND PRIX BUT NOT THE 2004 MODEL (NHTSA CAMPAIGN ID NUMBER: 09V116000- ENGINE AND ENGINE COOLING). THE CURRENT AND FAILURE MILEAGE WAS NOT AVAILABLE.

Structure › Frame and Members
Filed Sep 14, 2010130,000 milesIL

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT AN ABNORMAL CLUNKING SOUND WOULD COME FROM THE STEERING WHEEL WHEN ATTEMPTING A TURN IN EITHER DIRECTION AT ANY SPEED. THE DEALER ADVISED THAT THE FRONT SUB FRAME WOULD NEED REPLACING. THERE WERE NO PRIOR WARNINGS OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 130,000.

Visibility
Filed Aug 10, 201050,000 milesIL

HEADS UP DISPLAY ON 2004 GRAND PRIX FAILED DUE TO CONTROL SPRING BECOMING FREE DUE TO PREMATURE PART FAILURE OF THE PLASTIC ARM. THIS LEAVE A BLACKISH/GRAYISH SQUARE ON THE WINDSHIELD WHERE CREATES A DRIVING NUISANCE- WHERE THE HUD SHOULD BE. THIS PART FAILURE IS MENTIONED NUMEROUS TIMES ON THE INTERNET, THUS LEAVING THE OWNERS WITH A $600-700 REPAIR IN WHICH THERE ISN'T A NEW PART BUT INSTEAD A REBUILT ONE PUT IN. *TR

Electrical System
Filed May 11, 201056,235 milesTX

MANY PONTIAC GRAND PRIX OWNERS ARE HAVING PROBLEMS WITH THE FOLLOWING SENSORS. TRACTION CONTROL/STS/ABS LIGHTS COME ON INTERMITTENTLY OR STAY ON. AFTER DOING SOME RESEARCH THIS SEEMS TO BE A COMMON PROBLEM AND SERVICE DEALERS HAVE ACKNOWLEDGE THAT THIS IS A PROBLEM. HOW SAFE IS IT FOR OUR FAMILIES AND OURSELVES TO BE DRIVING CARS THAT DO THIS. *TR

Wheels
Filed Apr 5, 201038,000 milesMD

THE CHROME PLATING ON THE RIMS OF MY 2004 PONTIAC GRAND PRIX GTP IS CORRODING. UPON MY ONLINE RESEARCH, THERE ARE MAY OTHER PEOPLE HAVING THE SAME PROBLEM WITH THESE WHEELS. THIS CORROSION IS CAUSING THE RIMS TO CONSTANTLY LOSE AIR LEADING TO UNSAFE DRIVING SITUATIONS WHICH COULD LEAD TO A CRASH. *TR

Electrical SystemFire
Filed Apr 1, 2010113,000 milesGA

TL*THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT STATED THAT THE FIRE STARTED IN THE FRONT DRIVER SEAT. THE FIRE BURNED THE ENTIRE INSIDE OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE HAD A TEN MINUTE POWER DOWN BUT EVEN AFTER THE FIRE WAS EXTINGUISHED, THERE WAS STILL POWER MOVING TO THE WIRES UNDER THE SEAT. THE MANUFACTURER OFFERED TO PURCHASE THE VEHICLE FROM THE CONTACT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 113,000.

Wheels
Filed Mar 25, 201030,000 milesWI

THE CHROME IN MY RIMS IS BUBBLING AND CRACKING OFF. THIS IS A SAFETY ISSUE. MY TIRES ARE SLOWLY LOOSING AIR BECAUSE THEY CAN NOT GET A PROPER SEAL. REPLACING THE WHEEL OUT OF POCKET DOES NOT SEEM TO BE A PROPER OPTION. IT IS A MANUFACTURING DEFECT THAT I SEE ALL OVER THE LIST OF DEFECTS FOR MY MAKE AND MODEL.

Engine and Engine Cooling › Engine
Filed Mar 25, 201060,000 milesWI

I HAVE 2004 PONTIAC GRAND PRIX WITH A 3800 SERIES 3 ENGINE. I HAD TO GET MY INTAKE GASKETS AND MY VALVE COVERS REPLACED. IVE BEEN TOLD THAT THIS A IS A COMMON ISSUE REGARDING THIS ENGINE SO I WANTED TO REPORT IT. MAYBE IT WILL BE A RECALL SOMEDAY LIKE THE 2003 AND OLDER MODELS. THIS COULD HAVE POTENTIALLY BEEN A SERIOUS FIRE AND IS A SERIOUS FIRE ISSUE.

Service Brakes, Hydraulic
Filed Mar 12, 201040,000 milesIL

FRONT BRAKE PAD FELL OFF OF VEHICLE WITHOUT BEING WORN OUT. *TR

Steering
Filed Mar 12, 2010106,000 milesKY

I RECEIVED A RECALL NOTICE REGARDING RECALL FOR POWER STEERING FAILURE ON MY PONTIAC ON MARCH 3, 2010. ON MARCH 5, THE POWER STEERING WENT OUT ON MY VEHICLE. GM IS NOW STATING THAT MY VEHICLE IS NOT COVERED IN THIS RECALL THAT IT IS 2005 AND LATER. MINE GRAND PRIX IS 2004. *TR

Service Brakes, Hydraulic
Filed Mar 5, 201038,000 milesCT

SIGNIFICANT BRAKE CALIPER FLUID LEAK ON REAR DRIVER SIDE CALIPER. A NEW CALIPER WAS INSTALLED TO STOP FLUID LEAK. THIS WAS A PREVIOUSLY RECALLED ITEM FOR THE 2004 PONTIAC GRAND PRIX. MILEAGE WAS APPROX. 38,000 WHEN LEAK FIRST DETECTED. *TR

Steering
Filed Mar 5, 201050,000 milesOH

TL-*THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT WAS DRIVING OUT OF THE PARKING LOT AT APPROXIMATELY 2MPH AND THE STEERING WHEEL WOULD NOT TURN TO THE LEFT. THE WEATHER WAS SUNNY AND COLD, AND WAS NOT A FACTOR IN THE VEHICLE DEFECT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS AND TESTING. THE DEALER REPLACED THE POWER STEERING IN THE VEHICLE. THE POWER STEERING FAILED AGAIN DAYS AFTER THE VEHICLE WAS REPAIRED BY THE DEALER. THE DEALER REPLACED THE POWER STEERING AGAIN. THE CONTACT STATED THAT THE VEHICLE HAS BEEN OPERATING FINE SINCE DECEMBER 28, 2009. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE APPROXIMATE CURRENT MILEAGE WAS 62,000.

Seats › Front Assembly › Seat Heater/CoolerFire
Filed Feb 26, 2010GA

I OWN A 2004 PONTIAC GRAND PRIX THAT I PURCHASED BRAND NEW. THIS MORNING, I FOUND MY CAR WITH IT'S INTERIOR BURNED OUT. A FIRE STARTED UNDER MY SEAT ON THE DRIVERS SIDE AT THE ELECTRIC SEAT WIRING HARNESS BOX. MY CONCERN IS PONTIAC CUSTOMER SERVICE WANTS ME TO WAIT 2 DAYS, OR UNTIL NEXT TUESDAY BECAUSE IT IS A FRIDAY, FOR A RETURN PHONE CALL. MY LIFE DOES NOT STOP BECAUSE PONTIAC FEELS MY PROBLEM IS NOT WORTHY OF A QUICK SOLUTION EVEN THOUGH I AM SURE THERE ARE THOUSANDS OF PONTIAC GRAND PRIXS SITTING UNDER GARAGES THAT COULD CATCH ON FIRE JUST AS MINE DID AND POSSIBLE DESTROY HOMES OR LIVES. THE FIREMEN SAID THE FIRE WAS SO HOT THAT IT MELTED THE STEERING COLUMN AND MELTED OUT THE TOP INTERIOR AND THE FRAME AROUND THE SUNROOF. THEY TOLD ME I WAS FORTUNATE BECAUSE IF ANY OXYGEN WOULD HAVE GOTTEN INTO THE CAR IT WOULD HAVE COMPLETED BURNED THE CAR TO THE GROUND DESTROYING TWO OTHER VEHICLES AND A GARAGE. PONTIAC MAY NOT CONSIDER THIS A PRESSING MATTER BUT I DO. THIS IS A PROBLEM WITH THIS SEAT THAT PONTIAC, OR IT'S OWNERS, NEEDS TO DEAL WITH NOW BEFORE SOMEONE IS LESS FORTUNATE THAN I AND LOOSES A LIFE OR A CHILD'S LIFE. IF THIS HAPPENED TO ME, IT CAN HAPPEN TO ANYONE WITH THIS CAR. I KNOW THIS FIRE WAS CAUSED BY A SHORT IN THE WIRING OF MY SEAT, I KNOW THIS SEAT MAY NEED RECALLED AND PONTIAC PUSHES ME OFF LIKE I HAVE A FLAT TIRE. *TR

Air Bags › FrontalCrash1 injured
Filed Dec 16, 20099,000 milesKS

MY BROTHER WAS INVOLVED IN A VERY SERIOUS CAR ACCIDENT WITH MY CAR IN WHICH HE HIT ONE SIDE OF THE WALL AND THEN BOUNCED OFF AND HIT ANOTHER SIDE OF THE WALL ALL WITH THE AIRBAGS NOT DEPLOYING. THE CAR DAMAGE MAKES THE CAR APPEAR AS IF THERE WAS NO AIRBAG IN THE CAR BECAUSE THE WHOLE FRONT DASH WAS MOVED AND ON THE PASSENGER SIDE THERE IS A DENT IN THE DASH, APPEARING LIKE THERE WAS NO AIRBAG IN THE CAR. I HAVE BEEN IN CONTACT WITH GM REGARDING THE ISSUE HOWEVER THEY HAVE NOT BEEN HELPFUL AND WILL NOT PROVIDE ME ADEQUATE INFORMATION. *TR

Structure
Filed Dec 14, 2009MS

THE FRONT AND BACK FLOOR ON THE PASSENGER SIDE STAYS WET ALL THE TIME. WE HAVE BEEN UNABLE TO FIND OUT WHERE EXACTLY IT IS COMING FROM. WHEN IT RAINS IT WILL PUDDLE EVEN WORSE. THE CARPET IS GETTING SO WET THAT IT IS GOING TO ROTTEN IF THE PROBLEM IS NOT SOLVED. *TR

Engine and Engine Cooling › Engine
Filed Nov 29, 2009134,000 milesMN

CAR WOULD NOT STAY RUNNING, ABS AND TRAC CONTROL WOULD FAIL AND WORK WHEN IT WANTED, ELECTRICAL SYSTEM SENT OVER 40 MESSAGES TO DIC ON DASH, STARTED RUNNING ROUGH AND SMOKING FROM ENGINE, SOLD CAR, WOULD NOT RUN! *TR

Wheels
Filed Nov 28, 200930,000 milesTX

CORROSION OF WHEELS CAUSING TIRES NOT TO SEAL. RESULTING IN CONSTANT NEED TO ADD AIR TO TIRES, IMPROPER INFLATION, AND PRE-MATURE WEAR OF TIRES. DEALERSHIP UNWILLING TO WARRANTY OR REPLACE WHEELS. *TR

Engine and Engine Cooling
Filed Nov 19, 200990,000 milesIL

PASSENGER CABIN BLOWER MOTOR INOPERATIVE OR INTERMITTENT, BLOWER SPEED MAY DROP OR BLOWER CONTINUES TO RUN AFTER KEY OFF. I FEEL THIS MAY LEAD TO A FIRE. REPAIR BULLETIN CAN BE FOUND AT HTTP://WW2.JUSTANSWER.COM/UPLOADS/ADVAUTOCA/2008-12-10_042534_BLOWER_MOTOR.PDF SOME CUSTOMERS MAY COMMENT ON AN INOPERATIVE OR IMPENITENT HEATING, VENTILATION AND AIR CONDITIONING (BV AC) BLOWER MOTOR. OTHERS MAY COMMENT THAT THE BLOWER MOTOR SPEED MAY MOMENTARILY DROP OR THAT THE BLOWER MOTOR CONTINUES TO RUN AFTER THE KEY IS TURNED OFF CAUSE THIS CONDITION MAY BE CAUSED BY A VOLTAGE SPIKE FROM THE WIPER MOTOR. THE VOLTAGE SPIKE MAY CAUSE A LOGIC LOCK UP IN THE BLOWER MOTOR CONTROL MODULE THAT MAY BE EITHER MOMENTARY OR PENNANENT. TECHNICIANS ARE TO INSTALL A CAPACITOR, PIN 25073556, AT THE BLOWER MOTOR CONTROL MODULE CONNECTOR USING THE FOLLOWING PROCEDURE: I. DISCONNECT THE NEGATIVE CABLE FROM THE BATTERY. 2. REMOVE THE RIGHT CLOSEOUTLINSULATOR PANEL. REFER TO THE CLOSEOUTLLNSULATOR PANEL REPLACEMENT-RIGHT PROCEDURE IN THE INSTRUMENT PANEL, GAUGES AND CONSOLE SECTION OF SL 3. DISCONNECT THE WIRE HARNESS CONNECTOR TO THE BLOWER MOTOR CONTROL MODULE. 4. INSTALL A CAPACITOR, PIN 25073556, INTO THE BLOWER MOTOR CONTROL MODULE CONNECTOR USING THE FOLLOWING STEPS. REFER TO THE ILLUSTRATION ABOVE TO LOCATE THE POSITIVE AND NEGATIVE LEADS OF THE CAPACITOR. STRIP A SHORT LENGTH OF INSULATION FROM THE RED WIRE IN CAVITY C, CIRCUIT 442, OF THE BLOWER MOTOR CONTROL MODULE CONNECTOR USING A SPLICE CLIP

Structure › Body
Filed Nov 17, 200991,000 milesWI

WHEN IT RAINS THE FLOOR BOARD IN THE FRONT AND BACK ON THE PASSENGER SIDE GETS SOAKED. I CAN NOT FIGURE OUT WHERE IT IS COMING FROM AS THE CEILING IS NOT WET. IT ONLY OCCURS ON THE PASSENGER SIDE. IT IS NOT JUST DAMP BUT COMPLETELY SOAKED WITH SOME STANDING WATER. *TR

Engine and Engine Cooling › Engine
Filed Nov 9, 200920,000 milesNE

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHEN DRIVING THE ENGINE WOULD OVER-HEAT. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY AND A MECHANIC CONCLUDED THAT THE ENGINE MOUNTS NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 20000.

Structure › Body
Filed Oct 28, 200983,000 milesNJ

AFTER A RAIN, BOTH THE FRONT AND REAR PASSENGER SIDE FLOORS ARE SOAKED WITH WATER. THE RAISED PORTION UNDER THE SEAT REMAINS DRY. THE CEILING AREA AROUND THE MOON ROOF IS COMPLETELY DRY. THE CARPETING LEADING DOWN TO THE FLOOR (CONSOLE COVERING, AREA BELOW THE DOORS, AREA UNDER THE DASH) ARE ALL DRY. ONLY THE LOWEST PORTION OF THE FLOOR IS WET, AND IT IS COMPLETELY SOAKED. IT LEADS ME TO BELIEVE THE WATER ENTERS FROM EITHER AT THE BASE OF THE WINDSHIELD WHERE THE PLASTIC COWL IS SEPARATED FROM THE GLASS, OR IN THE ROOF-BODY SEAM ON TOP OF THE ROOF WHERE THE FORWARD EDGE OF THE ROOF MEETS THE TOP OF THE DOOR JAM. I HAVE NOT TAKEN IT INTO THE DEALER YET, BUT PLAN TO. IN THE MEANTIME, I SHOP-VAC'D THE WATER OUT AS BEST I COULD AND KEEP IT IN THE GARAGE. I'M CONCERNED BECAUSE THERE ARE ELECTRICAL CABLES UNDER THE FRONT CARPET AND THEY ARE WET. *TR

Electrical System
Filed Oct 20, 2009143,000 milesOH

WHEN ONSTAR SERVICE IS DISABLED CAUSES THE THROTTLE MODULE TO REDUCE POWER TO THE ENGINE. IT LASTS FOR A FEW MINUTES THEN NORMAL POWER IS RESTORED. *TR

Engine and Engine Cooling › Engine
Filed Oct 14, 200951,000 milesFL

2004 PONTIAC GRAND PRIX VEHICLE EQUIPPED WITH A 3.8L SUPERCHARGED V-6 ENGINE. ENGINE OIL LEAK FROM THE FRONT VALVE COVER CAN CAUSE FIRE. TOOK THE VEHICLE TO PONTIAC AND WAS TOLD THAT IT WAS ONLY COVERED UNDER 97' TO 03' CARS BECAUSE OF CHANGE IN THE VALVE GASKET ON THE 04'. YET IT WAS THE SAME PROBLEM. I HAD JUST COMPLETED HAVING THE TRANSMISSION REBUILT AND A NEW RADIATOR AT 49,000 MILES AT THE DEALERSHIP. *TR

Visibility › Power Window Devices and Controls
Filed Jul 12, 2009109,000 milesAZ

POWER WINDOWS GO DOWN BY THEM SHELF'S AND WILL NOT COME BACK UP, / FAILURE IN THE POWER WINDOW MOTOR MECHANISM. *TR

Engine and Engine CoolingFire
Filed Jul 7, 2009100,000 milesIL

ON JULY 7 2009 I WAS DRIVING MY 2004 PONTIAC GRAND PRIX GTP. THROUGH OUT THE DAY THE CAR SEEM FINE, I EVEN WASHED IT. I TOOK MY FRIEND HOME AND CAME DIRECTLY RIGHT BACK HOME. A LITTLE WHILE AFTER FLAMES WERE COMING FROM UNDER MY HOOD. I IMMEDIATELY CALL 91 AND ABOUT 10 MINUTES LATER THEY CAME AND PUT IT OUT. *TR

Engine and Engine Cooling
Filed Jun 15, 2009WI

I BOUGHT A 2004 PONTIAC GRAND PRIX GT2 AND I HAVE HAD A =FEW PROBLEMS WITH IT THAT APPEAR TO BE QUITE COMMON THE PROBLEMS ARE BELOW *GO THROUGH 1QUART OF OIL APPROX EVERY 1000 MILES *TROUBLE STARTING WHEN IT HAS ALREADY BEEN WARMED UP. IE AFTER I DRIVE AROUND TOWN AND GO INTO A STORE I COME OUT AND TRY TO START AND IT DIES RIGHT AWAY. IT CAN TAKE UP TO 6 TRIES TO GET IT STARTED. I USUALLY HAVE TO PRESS THE GAS TO GET IT GOING. *HEADLAMPS BOUNCE *BLOWER MOTOR KEEPS BLOWING EVEN WHEN THE CAR IS SHUT OFF. AFTER RESEARCH I HAVE NOTICED THAT THESE PROBLEMS ARE ALL VERY COMMON IN THE 2004 PONTIAC GRAND PRIX. I DO NOT THINK ITS RIGHT THAT PONTIAC HAS NOT TAKEN RESPONSIBILITY FOR THIS. I BOUGHT MY CAR ABOUT 3 MONTHS AGO, I PAID $11,000 FOR A CAR THAT IS BURNING OIL LIKE CRAZY AND OBVIOUSLY HAS A BAD MOTOR. I THINK PONTIAC SHOULD BE HELD RESPONSIBLE. *TR

Steering
Filed May 26, 200960,420 milesPA

I HAVE A 2004 PONTIAC GRAND PRIX. WHEN I TURN MY STEERING WHEEL, I HEAR A CLICKING NOISE. I AM TAKING MY CAR TO THE GARAGE FOR THE SECOND TIME. I HAD THE SAME PROBLEM OVER A YEAR AGO. I WAS TOLD IT IS THE TORQUE IN THE BOLTS. THE DEALERSHIP IS ACTING DUMB AND ACTING LIKE THEY NEVER HEARD OF THIS PROBLEM, UNTIL I TOLD THEM THAT THEY FIXED IT THE FIRST TIME. I DO NOT WANT TO TAKE MY CAR TO THE GARAGE EVERY YEAR FOR THIS PROBLEM. I WAS ALSO CHARGED A FEE FOR THIS RECALL. WHY SHOULD I HAVE TO PAY FOR THIS? NOW I WILL NOT HAVE A CAR FOR ATLEAST TWO DAYS BECAUSE OF THIS. GM WAS NO HELP. I WILL NEVER BUY ANOTHER GM CAR. *TR

Wheels
Filed Apr 28, 2009PA

2004 GRAND PRIX WITH THE PEELING CHROME RIMS. THE ONE IS SO BAD THE TIRE LOSES 10LBS OF AIR A WEEK. A LOT OF INFORMATION OUT THERE ON THE WEB ABOUT THIS, BUT GM DOESN'T SEEM TO CARE. HOW MANY OTHERS HAVE THIS PROBLEM THAT ARE NOT REPORTING IT? I WILL MAKE SURE NOT TO BUY ANOTHER GM MODEL FOR MY NEXT VEHICLE. MY CAR ALSO HAS THE SHAKING HEADLIGHTS, BUT SINCE THE DEALER COULD NOT TELL ME ABOUT IT, I FOUND OUT ABOUT IT AFTER MY CERTIFIED WARRANTY WAS OVER, I WILL NOT BUY THEIR FIX FOR THEIR ERROR. *TR

Steering
Filed Apr 15, 200975,000 milesFL

MY SON PURCHASED THE PONTIAC GRAND PRIX FOR ME TO SAFELY DRIVE TO AND FROM WORK; HOWEVER THE STEERING FAILED YESTERDAY, WITH THE CAR NOT BEING ABLE TO TURN TO THE LEFT; ALMOST RESULTING IN AN ACCIDENT AND INJURY. I SEE FROM OTHER COMPLAINTS THAT THIS SEEMS TO BE A COMMON PROBLEM WITH THIS PARTICULAR GM CAR. THEY SHOULD RECALL THEM OR WE SHOULD CONSIDER A COLLECTIVE CLASS ACTION SUIT SINCE THIS IS A SERIOUS DEFECT THAT COULD RESULT IN A CRITICAL OR FATAL ACCIDENT. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2004 Pontiac Grand Prix → · Every Grand Prix year → · How the figures are calculated →