Page 7 of 10 · complaints 301–350 of 499

1998 Pontiac Grand Prix complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →

Air Bags
Filed Apr 15, 2002KY

SRS AIR BAG LIGHT IS ILLUMINATED, CONSUMER WAS INFORMED THAT THE AIR BAG WIRING HARNESS NEEDS REPLACED, CONSUMER STATES THERE IS A TSB FOR THIS PROBLEM. *SLC

Steering › Hydraulic Power Assist › Pump
Filed Apr 10, 2002MD

STEERING BINDS WHEN TURNING LEFT, DEALER SAID POWER STEERING PUMP BAD, REPLACED PUMP PROBLEM CONTINUED. TOOK VEHICLE TO TWO OTHER REPAIR FACILITIES AND CAR WAS FOUND TO HAVE BAD STEERING RACK. PART NOT AVAILABLE FOR TWO WEEKS. RESEARCHED ISSUE AND FOUND NHTSA INVESTIGATING 1997 MODEL FOR SAME ISSUE. SAME PART ON 1997 AND 1998 MODELS?*AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Apr 7, 2002MI

WHILE DRIVING ON THE OHIO TURNPIKE, IN HEAVY TRAFFIC, THE CAR SUDDENLY LOST ALL POWER. I MANAGED TO MANEUVER THE CAR TO THE SIDE OF THE HIGHWAY. WHEN I ATTEMPTED TO RESTART THE VEHICLE, IT WOULD TURNOVER, BUT THEN IMMEDIATELY LOSE ALL POWER. WE HAD THE CAR TOWED TO A GARAGE. THE PROBLEM WAS A FAILED FUEL PUMP RESISTOR, WHICH WAS CORRODED DUE TO ITS LOCATION AS DESIGNED (IN THE PASSENGER-SIDE WHEEL WELL). APPARENTLY, IN CANADA, OWNERS HAVE BEEN CONTACTED BY GM AND OFFERED A FREE RETROFIT TO THE FIREWALL. I BELIEVE IT IS A REGIONAL RECALL. SHOULDN'T GM DO THE SAME IN THE STATES, I.E. AT LEAST STATES THAT EXHIBIT SIMILAR WEATHER PATTERNS? THE LOSS OF POWER AT HIGH SPEEDS SEEMS TO BE A SAFETY CONCERN. LESS EXPERIENCED DRIVERS MAY NOT BE ABLE TO AVOID ACCIDENTS AT HIGHER SPEEDS.. *AK

Visibility › Power Window Devices and Controls
Filed Apr 2, 2002AZ

THE PROBLEM WITH THIS CAR IS THAT THE POWER WINDOW REGULATORS HAVE FAILED IN EACH OF THE FOUR WINDOWS AT LEAST ONCE AND IN TWO OF THE WINDOWS A MINIMUM OF TWO TIMES EACH. WHEN THIS HAPPENS THE WINDOW FALLS INTO THE DOOR AND CANNOT BE EITHER RAISED OR LOWERED. IN EFFECT YOU WALK OUT TO YOUR CAR IN THE MORNING AND THE WINDOW IS DOWN. EACH OCCURRENCE COST $550 TO REPAIR. APPARENTLY, ACCORDING TO THE DEALER SERVICE WRITER THIS IS A VERY COMMON PROBLEM ON GRAND PRIXS. THERE SHOULD BE A RECALL FOR THIS PROBLEM AS IT IS BOTH A SAFETY ISSUE AND UNFAIR EXPENSE ISSUE. I'LL BE HAPPY TO DISCUSS THIS WITH ANYBODY FROM NHTSA AS I HAVE COMPLETE DOCUMENTATION OF THE PROBLEM. *AK

Steering › Rack and Pinion
Filed Apr 1, 2002NJ

DEALERSHIP/SERVICE DEPT HAVING PROBLEMS LOCATING THE CORRECT PART - CAR HAS BEEN IN FOR SERVICE FOR OVER 2 WEEKS. NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Exterior Lighting › Headlights
Filed Mar 18, 2002AL

LENSES ON HEADLIGHTS KEEP FALLING OFF, CAUSING HEADLIGHT LAMP TO FAIL.*AK *JB

Exterior Lighting › Headlights
Filed Mar 8, 2002MI

HEADLIGHT LENSES ARE FALLING OFF WHILE DRIVING, AND CAUSING LOSS OF HEADLIGHT OPERATION. DEALER / MANUFACTURER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Visibility › Windshield Wiper/Washer
Filed Mar 8, 2002MI

WINDSHIELD WIPER CAM HAD TO BE REPLACED ON FOUR SEPARATE OCCASIONS BECAUSE WIPERS WOULD STOP OPERATING WHILE RUNNING. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Visibility › Defroster/Defogger/Hvac System
Filed Mar 1, 2002OK

WATER ENTERING THROUGH COWL VENTILLATION EVAPORATOR BOX TO FLOOR DAMAGING AIR BAGS/ AIR BAG LIGHT NOW STAYS ILLUMINATED AT ALL TIMES.*AK

Electrical System › Ignition
Filed Feb 27, 2002SC

CAR HAD COMPLETE POWER FAILURE AFTER MAKING A TURN EITHER RIGHT OR LEFT. HAD NO LIGHTS, IGNITION OR POWER STEERING OR BRAKES. WAS ABLE TO PUT CAR IN NEUTRAL AND RESTART ENGINE. *AK

Exterior Lighting › Headlights
Filed Feb 26, 2002MI

DEALER SAYS THERE HAVE BEEN MANY REPLACEMENTS OF THE SAME PROBLEM SO I WOULD LIKE TO KNOW WHY THERE IS NO RECALL ON IT UP TO THIS POINT. I FEEL I SHOULD NOT HAVE TO PAY TO REPLACE AN OBVIOUS DEFECT.NO SAFETY DEFECT LISTED. *AK

Exterior Lighting › Headlights
Filed Feb 21, 2002TX

THERE IS ALOT OF CONDENSATION THAT BUILDS IN LENSES OF HEADLIGHTS WHICH CAUSES POOR VISION WHEN CONSUMER TRIES TO TRAVEL AT NIGHT.*AK

Exterior Lighting › Headlights
Filed Feb 15, 2002MS

I PURCHASED A 1998 PONTIAC GRAND PRIX GTP FROM VAN-TROW OLDSMOBILE IN NOV 1998. RECENTLY, I NOTICED THAT MY RIGHT HEADLIGHT LENS WAS MISSING FROM MY HEADLIGHT ASSEMBLY WHICH CAUSED MY HEADLIGHT BULB TO BLOW. UPON CLOSER INSPECTION, I NOTICED THAT THE LEFT HEADLIGHT LENS WAS ALSO SEPARATING FROM THE HEADLIGHT ASSEMBLY. THE GLUE OR SILICON OR WHATEVER BONDED THE PLASTIC LENS TO THE ASSEMBLY WAS ROTTEN. I CONTACTED VAN-TROW OLDSMOBILE TO INQUIRE AS TO WHETHER THIS WAS A RECALL PROBLEM. THEY SAID THERE WAS NO RECALL ON THE HEADLIGHTS. THEY SAID THAT I WOULD HAVE TO PURCHASE TWO WHOLE NEW HEADLIGHT ASSEMBLIES AT A COST OF $260 EACH. I CONTACTED THE PONTIAC WEBSITE AND ASKED THEM WHY MY HEADLIGHT LENS WOULD SEPARATE FROM MY HEADLIGHT ASSEMBLIES LIKE THIS. THEY SAID THAT THIS WAS DUE TO THE MILAGE (93,000) AND THAT THIS WAS NOT A DEFECT AND NOT COVERED UNDER WARRANTY. I AM TRYING TO FIND OUT IF THIS PROBLEM HAS OCCURED WITH OTHER GRAND PRIXS. IT SEEMS UNLIKELY THAT THIS SHOULD HAPPEN TO A CAR THAT IS ONLY FOUR YEARS OLD. I WOULD WELCOME ANY INPUT ON HOW TO PROCEED WITH THIS PROBLEM. THANK YOU VERY MUCH FOR YOUR ADVICE. SINCERELY, [XXX] AND [XXX].*AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Air Bags › FrontalCrash
Filed Feb 11, 2002MI

WHILE DRIVING 40MPH WAS INVOLVED IN A COLLISION, AND AIRBAGS FAILED TO DEPLOY.*AK

Visibility › Power Window Devices and Controls
Filed Feb 11, 2002AZ

CONSUMER STATED THAT ALL FOUR POWER WINDOWS ARE NOT WORKING PROPERLY, WILL NOT GO UP OR DOWN. CONSUMER IS CONCERNED ABOUT THE SAFETY. *YD

Steering › Rack and Pinion
Filed Feb 5, 2002MN

WHILE DRIVING APPROXIMATELY 20 MPH AND MAKING A NINETY-DEGREE LEFT TURN THE STEERING WHEEL LOCKED UP AND DRIVER WAS UNABLE TO CONTROL DIRECTION OF VEHICLE, CONSUMER WAS ABLE TO STOP VEHICLE IN THE LAWN IN FRONT OF AN OFFICE BUILDING, AN INDEPENDENT MECHANIC DIAGNOSED THAT RACK AND PINION GEARS FAILED AND HAD TO BE REPLACED. *AK *JG

Exterior Lighting › Headlights
Filed Feb 1, 2002CA

WHILE DRIVING HEADLIGHT LENS FELL OFF VEHICLE, EXPOSING THE LIGHT, WHICH HAD SHATTERED. PLEASE PROVIDE ANY FURTER INFORMATION.*AK

Exterior Lighting › Headlights
Filed Feb 1, 2002CA

WHILE DRIVING HEADLIGHT LENS FELL OFF VEHICLE, EXPOSING THE LIGHT, WHICH HAD SHATTERED.PLEAS EPROVIDE FURTHER INFORMATION. *AK

Exterior Lighting › Headlights
Filed Jan 31, 2002OH

THE LEFT AND RIGHT HEADLIGHT COVERS HAD FALLEN OFF WITHIN DAYS OF EACH OTHER, BOTH TIMES IT HAD BEEN RAINING THIS MADE THE HEADLIGHTS FAIL PRE-MATURE. I RECOVERED THE LEFT LENS AND AS OF NOW IS STAYING ON, I CONTACTED A DEALER ABOUT THE PROBLEM AND WAS TOLD TO BUY A NEW LENS THERE IS NO RECALL! AFTER DOING RESEARCH I HAVE FOUND THIS LENS PROBLEM TO BE WIDE SPREAD THERE SHOULD BE A RECALL IN EFFECT FOR THE DEFECTIVE PARTS AND DAMAGE CAUSED. (HEADLIGHTS,WIRES,ECT. *AK

Exterior Lighting › Headlights
Filed Jan 28, 2002CT

CONSUMER WENT TO GET IN VEHICLE AND NOTICED ONE OF THE HEADLIGHTS FELL OUT. CONTACTED DEALER. *AK *SLC

Steering
Filed Jan 18, 2002NJ

WHILE DRIVING STEERING LOCKS UP AND MAKES A POPPING NOISE. STEERING RACK AND PINION HAS BEEN REPLACED. HOWEVER, IT DID NOT SOLVE THE PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Steering › Rack and Pinion
Filed Jan 11, 2002NY

STEERING RACK AND PINION FAILED. TOWED TO DEALER, AND INFORMED BY MECHANIC THAT RACK AND PINION WAS BINDING, CAUSING INOPERABLE STEERING. PLEASE PROVIDE FURTHER DETAILS.*AK

Steering › Rack and Pinion
Filed Jan 9, 2002MD

STEERING LOCKED AS I WAS PULLING INTO A PARKING SPACE. VEHICLE HAD TO BE TOWED TO A GARAGE. ENTIRE RACK AND PINION UNIT REPLACED. I SAW A NEWSPAPER ARTICLE STATING THAT YOUR AGENCY WAS INVESTIGATING PONTIAC GRAND PRIXS THAT HAD THIS PROBLEM. COST OF REPLACEMENT - $825.

Exterior Lighting › Headlights
Filed Dec 27, 2001NY

CONSUMER STATED THE DRIVERS SIDE HEADLIGHT FEEL OUT, CONSUMER HAS CONTACTED DEALER. *AK *SLC

Suspension › Front › Springs › Torsion Bar
Filed Dec 13, 2001PA

TORSION BAR RUSTED UNDER BRACKET, NEARLY SNAPPED IN TWO. WHEEL WAS HELD TO FRAME ONLY BY STRUT. TWO MECHANICS TOLD ME THEY "HAVE NEVER SEEN ANYTHING LIKE THIS IN THEIR CAREER AS A MECHANIC" BOTH WITH OVER 20 YEARS EXPERIENCE. GM SAYS ITS NORMAL WEAR AND TEAR. MY MECHANICS BELIEVE IT WAS INFERIOR PART THAT IS EXPECTED TO HOLD THE WHEEL TO THE FRAME. *AK

Fuel System, Gasoline › Carburetor System
Filed Dec 7, 2001CA

COOLANT SYSTEM IS USING A LOT OF COOLANT. MANIFOLD INTAKE HAS A LEAK THAT IS LEAKING OUT THE COOLANT.*AK

Exterior Lighting › Headlights
Filed Dec 1, 2001WI

I WAS DRIVING ON A HIGHWAY WHEN THE DRIVER'S SIDE HEADLIGHT COVER FLEW OFF. I WAS LUCKY TO HAVE BEEN DRIVING DURING DAYLIGHT HOURS BECAUSE IF THE HEADLIGHTS HAD GONE OUT AT NIGHT I WOULD HAVE BEEN DRIVING ON AN UNLIT COUNTRY HIGHWAY WITH NO WAY TO SEE. WHEN I CONTACTED TWO AUTO BODY SHOPS IN THE AREA, I WAS TOLD THEY HAD HAD 2-3 COMPLAINTS OF THE SAME PROBLEM HAPENING WITH PONTIAC VEHICLES. THERE APPEARS TO BE A PROBLEM THE SEALANT NOT SEALING PROPERLY AND THE COVER FLIES OFF WITH NO WARNING. THE PASSENGER SIDE HEADLIGHT HAS CONDENSATION IN THE INSIDE AND I FEAR THE SAME THING WILL HAPPEN AGAIN AND I MAY NOT BE SO LUCKY TO BE DRIVING DURING THE DAY. I CONTATCED GM AND THEY REFUSE TO PAY FOR HEADLAMP-STATING THEY ARE NOT AWARE OF PROBLEM. I EXPLAINED I HAVE HEARD OF 2-3 INCIDENTS IN LESS THAN MONTH IN A TOWN WITH A POPULATION OF 8,000. THEY SAID IT WASN'T THEIR PROBLEM AND I HAD A PROBLEM BECAUSE I DID NOT PURCHASE MY CAR FROM AN AUTHORIZERED DEALER & THE WARANTY EXPIRED 3 MONTHS EARLIER. I JUST WANT THE GM TO PAY FOR THE HEADLAMP & REPLACE THE OTHER ONE. I DON'T BELIEVE THAT IS TOO MUCH TO ASK CONSIDERING THE CASUALITIES THAT COULD HAPPEN IF MY HEADLIGHTS GO OUT WHILE I AM DRIVING IN THE DARK. THANK YOU.

Air Bags
Filed Nov 27, 2001MO

AIRBAG LIGHT IS ILLUMINATED ON THE DASHBOARD. CONSUMER HAS CONTACTED DEALER, DEALER STATED THAT AIRBAG MAY NOT DEPLOY IN A FRONTAL COLLISION. PLEASE PROVIDE FURTHER DETAILS.*AK

Exterior Lighting › Headlights
Filed Oct 29, 2001MI

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Suspension › Multiple Axle
Filed Sep 29, 2001TN

THE FRONT AND REAR ELECTRIC WINDOW MOTORS ARE BURNT OUT ON PASSENGER SIDE. I'VE HAD THE RIGHT WHEEL BEARING HUB REPLACED BECAUSE IT WAS DEFECTIVE AND STILL HAVE THE SAME PROBLEM. MOISTURE IN THE LEFT HEADLIGHT ASSEMBLY. LED READ-OUT ON AM/FM/CD RADIO DOESN'T WORK AT ALL TIMES. SQUEAKING MOTOR ON HEATER BLOWER.

Visibility › Power Window Devices and Controls
Filed Sep 15, 2001FL

THIS CAR IS ONLY 3 YEARS OLD AND TWO OF THE FOUR WINDOW MOTORS ARE NOT WORKING ALREADY. I DID CONTACT THE LOCAL DEALERS PART DEPT AND WAS TOLD I HAD TO BUY THE MOTOR AND REGULATOR TOGETHER @ A COST TO ME OF OVER 3 HUNDRED DOLLARS PER WINDOW. I LOOKED FOR USED MOTORS BUT AS SOON AS THEY GET ONE IT'S GOBBLED UP BY SOMEONE WAITING FOR IT.

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 7, 2001NJ

ON TWO OCCASIONS 3.8 V6 ENGINE SHUT OFF WHILE TRAVELING AT HIGHWAY SPEED OF 65 MPH. VEHICLE WAS TAKEN TO DEALER ON TWO OCCASIONS, AND WAS UNABLE TO DUPLICATE PROBLEM. *AK THE FUEL PUMP FUSE IS BLOWING, BUT DEALER DOES NOT KNOW WHAT IS CAUSING THE FUSE TO BLOW AND THEREFORE CAN NOT FIX THIS PROBLEM.

Visibility › Power Window Devices and Controls
Filed Aug 21, 2001MD

I'VE HAD THE DRIVER SIDE POWER WINDOW MOTOR BREAK 3 TIMES NOW. ORIGINALLY IT HAPPENED IN SEPTEMBER 98. ONCE THEY REPLACED THE MOTOR IT BROKE AGAIN WITHIN A WEEK. NOW IN DECEMBER 2000 THE MOTOR HAS DIED AGAIN (AND OF COURSE IT IS NOW OUT OF WARRANTY). I'VE SEEN OTHER PEOPLE LIST THE SAME PROBLEM IN THE COMPLAINTS DATABASE AND ON WWW.GRANDPRIX.NET IT IS A GRAND PRIX OWNERS GROUP WEB PAGE WITH LISTED PROBLEM. I REALLY BELIEVE THEY HAVE A DEFECTIVE PART IN THE POWER WINDOW MOTORS. I'VE NEVER HAD A POWER WINDOW MOTOR BREAK ON ANY OTHER CAR I'VE OWNED.

Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Aug 19, 2001NC

08/21/2000, WE HAD THE SYATEM FLUSHED OUT AT THE DEALER, WITHIN TWO WEEKS WE HAD TO REPLACE THE HEATER CORE. THERE WAS AN OILY BUILD UP IN THE WATER, AND THE SERVICE MANGER ([XXX]) SAID IT WAS A CHEMICAL REACTION BETWEEN THE COOLANT AND ENGINE BLOCK. NOW WE'RE HAVING TO REPLACE ANOTHER HEATER CORE. ABOUT FOUR MONTHS OR LONGER, I HAD WRITTEN NHTSA ABOUT THIS, AND AS OF TODAY(08/19/2001), I HAVEN'T HEARD ANYTHING FROM THEM. WE CAN'T AFFORD TO KEEP PUTTING HATER CORES IN THIS CAR EVERY FOUR TO SIX MONTHS. THE SERVICE MANGER ALSO SAID THAT IT WAS CAUSING THE COOLANT TO RUST. I WOULD LIKE SOMEONE TO HELP US WITH THIS MATTER. YOU CAN CONTACT ME THIS WEEK AT HOME ([XXX]) OR [XXX] AT WORK ([XXX]). THE CAR IS ALSO LISTED IN HER NAME TOO.*AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Equipment › Appliance › Air Conditioner
Filed Aug 8, 2001WA

AIR CONDITIONER ODOR DUE TO WATER REMAINING IN AIRBOX FERMENTING , 4 YEARS LATER NO SOLUTION ALTHOUGH REPAIR SHOP SAYS THEY REPLACED EVAPORATOR CORE THEY DID NOT,, ADVISED ME TO TURN ON FAN FOR 5 MINUTES AFTER USING AIR CONDITIONER, HARDLY REASONABLE TO DO, SIT IN CAR FOR 5 MINUTES BEFORE LEAVING, THEY DID SPRAY SOME KIND OF FUNGICIDAL INTO AIRBOX ONCE AND HAVE SINCE BEEN THINKING ABOUT WHAT TO DO.*AK

Air Bags › FrontalCrash1 injured
Filed Jul 27, 2001NC

I WAS STOPPED IN TRAFFIC WHEN STRUCK FROM BEHIND BY A CAR TRAVELING WELL IN EXCESS OF THE 35 MPH LIMIT WHO NEVER TOUCHED HIS BRAKES. UPON IMPACT I WAS DRIVEN INTO A TRUCK STOPPED ABOUT 7 FEET IN FRONT OF ME. MY CAR WAS DECLARED TOTALED BY HIS INSURANCE COMPANY WITH MAJOR DAMAGE TO THE FRONT AND REAR. NEITHER OF MY AIR BAGS DEPLOYED. I SUSTAINED A LEFT SHOULDER/ARM AND LEFT SIDE NECK INJURY WHICH I STARTED TREATMENT ON THE NEXT DAY. TREATMENT HAS HOPEFULLY COMPLETED AS OF SURGERY ON 7/16/2001 TO REMOVE DICS, REPAIR VERTEBRAE, AND PLACE A TITAINUM PLATE IN MY NECK EXCEPT OF COURSE 6-8 WEEKS OF RECOVERY FROM THE SURGERY. IN ADDITION TO MEDICAL COST, I , DUE TO THIS ACCIDENT HAVE BEEN NOT ALLOWED TO WORK FOR ALL BUT ABOUT 6 WEEKS IN THE 7 MONTHS SINCE THE ACCIDENT AND OF COURSE THE 6-8 WEEKS LEFT. I FEEL HAD THE AIR BAGS DEPLOYED I WOULD HAVE NOT RECEIVED ANY OF THE INJURIES I SUFFERED. WHEN THIS FAILURE WAS ADDRESSED TO THE PONTIAC DEALER IT WAS STATED THAT EVIDENTLY THE IMPACT WAS NOT ENOUGH; THAT I DOUBT BASED ON TEST I HAVE SEEN AND THE DAMAGE TO MY CAR.*AK

Exterior Lighting › Headlights
Filed Jul 24, 2001WI

PLASTIC COVER THAT PROTECTS HEADLIGHT LENS COMPLETELY FELL OFF, EXPOSING THE BULBS. PLEASE GIVE ANY FURTHER DETAILS. *AK

Exterior Lighting › Headlights
Filed Jul 17, 2001IN

DAY AFTER PURCHASE, POINTED OUT TO DEALER EXCESSIVE CONDENSATION IN HEADLAMPS. TOLD THIS WAS NORMAL. 1-1/2 MONTHS AGO DRIVER'S SIDE LENS FELL OFF AND BULB EXPLODED DUE TO RAIN ENTERING LAMP FIXTURE. PURCHASED ENTIRE NEW ASSEMBLY AND REPLACED MYSELF. THIS PAST WEEDEND, THE PASSENGER SIDE LENS HAS FALLEN OFF. RESEARCH INDICATES THIS IS A COMMON PROBLEM. SO COMMON THE DEALERSHIP IS ON A WAITING LIST FOR REPLACEMENT OF THE ASSEMBLY. THIS IS CLEARLY A MANUFACTURER DEFECT.*AK

Exterior Lighting › Headlights
Filed Jul 6, 2001VA

THE GLUE THAT HOLDS THE LENS TO THE LIGHT DETERIORATED ALLOWING CONDENSATION TO ACCUMULATE INSIDE THE LENS, THEREFORE CAUSING THE CHROME TO FLAKE, GM WILL NOT PROVIDE ANY SUPPORT TO THE CONSUMER. NLM

Exterior Lighting › Headlights
Filed Jul 4, 2001MI

I HAD THE LEFT HEADLAMP COVER FALL OFF IN DECEMBER 2000, WHICH CAUSED THE HEADLIGHT TO BURN OUT. THE DEALER CLAIMED THAT WARRENTY WOULD NOT COVER, SO I HAD TO PAY $110.00. IN JUNE, THE RIGHT COVER FELL OFF AND I REFUSED TO PAY. THE DEALER PAID FOR THE 2ND INCIDENT, SINCE I PAID FOR THE FIRST AND SPECIFICALLY REQUESTED THEM TO EXAMINE THE RIGHT COVER. IN MAY, THE BOTTOM MOLDING ON THE RIGHT SIDE, FRONT AND BACK DOORS CAME LOOSE, WHICH WOULD NOT ALLOW THE BACK DOOR TO OPEN. THE "GRAND PRIX GT" LETTERING ON THE LEFT SIDE ALSO FELL OFF. AFTER COMPLAINNG TO THE DEALER, THEY FIXED THE GRAND PRIX LETTERING FOR FREE AND SPLIT THE COST OF THE DOOR MOLDING WITH ME. I FEEL THAT PONTIAC MUST BE USING A POOR ADHESIVE.*AK

Exterior Lighting › Tail Lights
Filed Jun 22, 2001MI

GLUE THAT IS USED TO KEEP TAIL LIGHT COVER ON TAILLIGHT ASSEMBLY IS NOT SUFFICIENT, ALLOWING WATER AND MOISTURE TO GET INSIDE HOUSING UNIT, AND CAUSING HEADLIGHTS AND TURN SIGNALS/ BLINKERS TO COMPLETELY MALFUNCTION. PLEASE GIVE ANY FURTHER DETAILS. *AK

Electrical System › Wiring › Fuses and Circuit Breakers
Filed Jun 21, 2001MI

HEADLIGHT COVERS HAVE FALLEN OFF VEHICLE TWICE, EXPOSING WIRES, AND RESULTING IN AN ELECTRICAL SHORT. DEALER HAS REPLACED HEADLIGHT TWICE. PLEASE PROVIDE ADDITIONAL INFORMATION. *AK

Suspension › Rear
Filed Jun 18, 2001TX

THERE WAS A NOISE IN RIGHT REAR OF VEHICLE. REAR TRAILING ARMS HIT ON BOTTOM OF VEHICLE ON DRIVER'S SIDE AND PASSENGER'S SIDE WHICH WAS WORSE ON PASSENGER'S SIDE. CONSUMER CONTACTED DEALER, DEALER STATED WILL NOT FIX VEHICLE UNDER WARRANTY BECAUSE CAR HAS BEEN TOWED AND BEEN IN DITCHES. BUT CONSUMER STATED VEHICLE HAS NOT BEEN TOWED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

Exterior Lighting › Headlights
Filed Jun 4, 2001MI

WITHIN 2 WEEKS, BOTH HEADLIGHT COVERS FELL OFF OF VEHICLE, RESULTING IN LOSS OF HEADLAMP LIGHTS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

Exterior Lighting › Headlights
Filed May 31, 2001IN

PLASTIC SHIELD FOR LENS CAP IN HEADLIGHT ASSEMBLY HAS UNGLUED ITSELF FROM BULB, CAUSING BULB TO BURN OUT. CONSUMER MUST PURCHASE A COMPLETE HEADLIGHT ASSEMBLY INSTEAD OFF REPLACING PLASTIC SHIELD. CONSUMER HAS ORIGINAL PART. *AK *JB

Fuel System, Gasoline › Carburetor System
Filed May 31, 2001NJ

THE VEHICLE DEVELOPED AN ANTIFREEZE ODOR DURING 2000. ON SEVERAL TRIPS TO THE DEALER, NO PROBLEM WAS FOUND. THE LAST TRIP TO THE DEALER, JUST BEFORE THE WARRANTY EXPIRED, IS WHEN THE PROBLEM WAS DOCUMENTED (12/26/2000, 15,930 MILES) THE DEALER INDICATES NO LEAK FOUND. WE HAD THE CAR SERVICED AT A LOCAL NON-DEALER FACILITY, AND THEY INDICATED THAT THEY BELIEVED THE INTAKE MANIFOLD GASKET WAS THE CAUSE OF THE MINOR LEAK AND ANTIFREEZE SMELL. THE DEALERSHIP NOW INDICATES THAT THE "EXPANSION PLUG" ON THE ENGINE IS FAULTY, AND REFUSES TO ADDRESS THIS AS A WARRANTY ISSUE (THEY WILL PAY FOR PARTS BUT THE TOTAL LABOR BILL IS IN EXCESS OF $600, WITH PARTS UNLIKELY TO AMOUNT TO A FRACTION THE LABOR COSTS). THE PONTIAC CUSTOMER RELATIONS DEPARTMENT REFUSES TO INTERVENE. YOUR SITE INDICATES A SERVICE BULLETIN -- SERVICE BULLETIN NUMBER: 010601007, BULLETIN SEQUENCE NUMBER: 191, DATE OF BULLETIN: 0102 , NHTSA ITEM NUMBER: SB619176 , SOME OWNERS MAY COMMENT ON ENGINE COOLANT CONSUMPTION, OR AN ENGINE COOLANT LEAK NEAR OR UNDER THE THROTTLE BODY AREA OFTHE UPPER INTAKE MANIFOLD. *TT. CAN YOU INTERVENE AS THIS IS AN IDENTIFIED PRODUCT ISSUE?

Exterior Lighting › Headlights
Filed May 31, 2001VA

RE: HTTP://WWW.GRANDPRIX.NET/ -- THE HEADLAMP LENS COVER OF 1997 AND 1998 MODELS IS A HIGH-FAILURE ITEM. LOSS OF LENS IN WET WEATHER WILL CAUSE IMMEDIATE HEADLAMP FAILURE. THIS SHOULD BE A RECALL. THESE LENSES LEAK CHRONICALLY, RESULTING IN REFLECTOR CORROSION AND REDUCED ILLUMINATION.*AK

Exterior Lighting › Headlights
Filed May 24, 2001FL

BOTH HEADLAMP COVERS HAVE FALLEN OFF DURING OPERATION OF VEHICLE. DEALERSHIP STATED THAT GLUE WHICH PASTED THE COVERS TO VEHICLE WAS NOT EFFECTIVE WHEN CONDENSATION ENTERED HEADLIGHTS. *AK SERVICE DEPARTMENT STATED PONTIAC WAS AWARE OF THE PROBLEM, BUT WERE NOT GOING TO DO ANYTHING ABOUT IT. *SLC

Tires
Filed May 15, 2001FL

TIRES (2) FAILED SUDDENLY WITH BELT FAILURE, MUCH TIRE SHAKE, IN WELL MAINTAINED OEM TIRES ON CAR. INVESTIGATION SHOWS CATASTROPHIC BELT FAILURE, AND/OR BELT SHIFT. *AK (DOT NUMBER: M6X0BMWR TIRESIZE: P225 60R16)

Engine and Engine Cooling › Engine › Gasoline
Filed Apr 30, 2001NJ

ON AT LEAST 5 OR 6 SEPARATE OCCASIONS THIS CAR STALLS WHEN I AM LEAVING A STAND STILL POSITION. IT HAS NOT HAPPENED FOR QUITE A FEW MONTHS, BUT IT HAPPENED AGAIN TODAY, AND MY WIFE IS PREGNANT AND WHEN WE HAVE THE BABY THIS CAR IS SUPPOSED TO BE HERS BUT I FEAR THAT IF SHE WERE DRIVING WITH THE BABY IN THE CAR AND WENT TO PULL OUT ONTO A HIGHWAY, OR A SIDE STREET AND A CAR COMING AT HER COULD NOT STOP IN TIME FOR HER TO GET THE CAR RESTARTED IT COULD BE A REAL PROBLEM. I ALSO AM AWARE THAT OTHER DRIVERS HAVE COMPLAINED ABOUT THE SAME THING AT A WEBSITE DEVOTED TO THIS CAR. POINT YOUR BROWSER TO: HTTP://WWW.GRANDPRIX.NET/?CLKD=IWM AND CHECK OUT THE SECTION MARKED "UNDER THE HOOD". THE ONE MARKED "ENGINE SHUT DOWN WHILE DRIVING." BY TIMOTHY JOHNSON IS THE EXACT SAME PROBLEM I AM EXPERIENCEING. THERE IS A DASHBOARD LIGHT MARKED "TCS OFF" WHICH TURNS ITSELF ON, AND CANNOT BE SHUT OFF. TCS STANDS FOR TRACTION CONTROLL SYSTEM. THE ONLY WAY TO GET THE LIGHT TO SHUT OFF IS TO TURN THE CAR OFF. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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