TRANSMISSION SLIPPING. MR THE TRANSMISSION WAS FIRST REPLACED AT 22,748 MILES. 8,000 MILES THE TRANSMISSION HAD TO BE REPLACED AGAIN. THE THIRD TRANSMISSION IS NOW HAVING PROBLEMS. *JB
1997 Pontiac Grand Prix complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →
I RECEIVED A RECALL NOTICE ON MY 1997 PONTIAC GRAND PRIX (CAMPAIGN ID 02V286000) REGARDING THE RACK AND PINION STEERING. AT THE END OF DECEMBER, 2002, I STARTED EXPERIENCING THE PROBLEM DESCRIBED IN THE RECALL NOTICE. HOWEVER, PRIOR TO MY RECEIVING THE RECALL NOTICE, I TOOK MY CAR INTO THE PONTIAC DEALER BECAUSE I WAS HAVING DIFFICULTY MAKING LEFT TURNS. AT THAT TIME, I WAS TOLD THE GEAR BOX ASSEMBLY NEEDED TO BE REPLACED. I OPTED TO GET A SECOND OPINION, AND IN THE MEANTIME I WENT TO THE NHTSA WEBSITE AND DISCOVERED THE RECALL. I RECEIVED MY RECALL NOTICE MID-FEBRUARY BUT HAD TO WAIT SEVERAL WEEKS TO GET INTO THE DEALER DUE TO THE NUMBER OF PEOPLE ALREADY SCHEDULED WITH THIS RECALL PROBLEM. MY CAR IS AT THE DEALER'S RIGHT NOW (3-25-03) AND I'M BEING TOLD THAT SINCE THE BEARING IS NOT DAMAGED, THEY CAN'T REPLACE THE GEAR BOX ASSEMBLY UNDER THE RECALL. I WAS TOLD THAT EARLY ON, THEY WERE REPLACING GEAR BOX ASSEMBLIES TO CORRECT THE STEERING PROBLEM EVEN THOUGH THE BEARING WASN'T BAD, BUT WHEN THEY SENT THEM TO THE MANUFACTURER FOR REIMBURSEMENT, THEY WERE TOLD THAT SINCE THE BEARING WASN'T BAD THEY SHOULD NOT HAVE REPLACED THE GEAR BOX, AND THEREFORE WEREN'T REIMBURSED. NEEDLESS TO SAY, ALL THEY ARE DOING NOW IS REPLACING THE BEARING, WHETHER OR NOT IT'S DAMAGED WHICH THEY HAVE DONE TO MY CAR. BOTTOM LINE, I STILL HAVE THE SAME PROBLEM WITH DIFFICULTY MAKING LEFT TURNS, BUT BECAUSE MY BEARING WASN'T DAMAGED, IF I WANT IT FIXED, IT WILL BE AT MY EXPENSE. I'M EXTREMELY UNHAPPY T
I HAVE VERY RECENTLY HAD TO PURCHASE TWO VERY EXPENSIVE "HEADLIGHT CAPSULES" AS THE PLASTIC COVER OF THE HEADLIGHT FELL OFF THE VEHICLE WITHOUT ANY OUTSIDE FORCE BEING APPLIED. BOTH HEADLIGHT COVERS FELL OFF THE CAR WITHIN WEEKS OF EACH OTHER. I BELIEVE THE PART - AND MORE SPECIFICALLY THE GLUE HOLDING THE COVER ON - IS DEFECTIVE. I WOULD LLIKE MY $226.09 REIMBURSED FOR THE PARTS AND LABOR REQUIRED TO FIX THE CAR. I COULD UNDERSTAND IF ONE COVER FELL OFF, I MIGHT THEN BE ABLE TO ATTRIBUTE THIS TO A DEFECT (1 IN 10,000 OR 1 IN 100,000), BUT FOR BOTH TO FALL OFF IN A MATTER OF WEEKS - THAT IS UNACCEPTABLE. AGAIN, THE CAR WAS NOT IN AN ACCIDENT, NO FORCE WAS APPLIED TO THE HEADLIGHTS - THE COVERS SIMPLY "POPPED" OFF THE CAR.
THE VEHICLE CONTINUED TO EXPERIENCE PROBLEMS AFTER THE RECALL WORK WAS PERFORMED ON THE LOWER PINION BALL JOINTS. RECALL NUMBER UNKNOWN. PLEASE PROVIDE THE DEALER NAME, ADDRESS AND NUMBER. *NLM
WHILE DRIVING AND WITHOUT WARNING THE DRIVING BELT SNAPPED AND CAUSED THE STEERING WHEEL TO LOCK UP. DEALER NOTIFIED. *NLM
THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR A RECALL REGARDING THE RACK AND PINION, HOWEVER WHEN THE RECALL WAS FINISHED, CONSUMER STATED THE VEHICLE BEGAN TO EXPERIENCE PROBLEMS WITH THE STEERING. *NLM
WHILE DRIVING THE REAR OF THE VEHICLE SWAYED FROM LEFT TO RIGHT. *NLM
CONSUMER STATED THAT IN 11/02 THE RACK AND PINION FAILED ON VEHICLE. CONSUMER HAD IT REPLACED WITH A REPUTABLE PRIVATE MECHANIC BECAUSE HE COULD NOT AFFORD THE DEALERS PRICE FOR THE REPAIR. ON 02/01/02, CONSUMER RECEIVED RECALL NOTICE FOR RACK AND PINION. HE APPLIED FOR AND RECEIVED REIMBURSEMENT FROM THE MANUFACTURER. NOW CONSUMER WANTS MFR TO INSTALL AUTHENTIC GM REPLACEMENT RACK AND PINION BECAUSE HE WANTS TO BE COVERED IF ANY FUTURE DEFECTS EXIST. THE MANUFACTURER REFUSES. *NLM
THE DEALER DID NOT HAVE THE TOOLS TO PERFORM THE RECALL REGARDING THE RACK AND PINION.*JB
1) I HAVE HAD A PROBLEM WITH MY HEADLIGHTS (PLASTIC PART THAT COVERS THE WHITE LIGHT) AND BULB HAVE COMPLETELY FALLEN OFF. MY VEHICLE HAS NOT BEEN HIT OR VANDALIZED. THEY HAVE JUST FALLEN OFF. I HAVE CO-WORKERS WHO ALSO OWN THE SAME VEHICLE, SAME YEAR THOUGH SOME ARE NEWER MODELS THAT HAVE HAD THE SAME PROBLEM. I ALSO SEE MANY VEHICLES ON THE ROAD WITH NO COVERS OR BURNED OUT BULBS. 2) ALSO MY FOG LIGHTS HAVE BEEN REPLACED TWICE THIS YEAR THEY BOTH HAVE BURNED OUT ON TWO OCCASIONS. 3) I ALSO NEVER RECEIVED ANY RECALL LETTERS ABOUT MY VEHICLE THERE ARE TWO RECALLS AS OF TODAY. I ONLY HEARD OF THESE RECALLS THROUGH CO-WORKERS. 4) WHEN I START MY VEHICLE IT WILL AUTOMATICALLY LOCK. IT WOULD NORMALLY UNLOCK WHEN YOU START IT AND THEN LOCK WHEN YOU SWITCH GEARS TO REVERSE OR DRIVE. SOME DAYS IT WILL WORK PROPERLY AND OTHERS IT WILL NOT. 5) MY LIGHT FOR MY SEAT BELT FLICKERS ON AND OFF. I ALWAYS WHERE MY SEAT BELT. I ASSUME THAT THE LIGHT WOULD GO OFF WHEN I BUCKLE MY BELT, BUT IT DOESN'T.*JB
THE VEHICLE STILL EXPERIENCED STEERING PROBLEMS AFTER THE RECALL WAS PERFORMED, RECALL #02V286000.*JB
NHTSA#02-V-286-000 THE VEHICLE ONLY TURNED TO THE RIGHT WHEN DRIVING. RECALL WORK PERFORMED, BUT NOW THE PROBLEM IS WORSE.
REFERENCE RECALL 02V286000-PONTIAC GRAND PRIX-1997-RACK AND PINION PROBLEM-MY SON MATT WAS DRIVING IN SNOWY WEATHER AND WAS MAKING A SLOW LEFT TURN INTO AN APARTMENT COMPLEX. THE CAR VEERED TO THE RIGHT ON HIM AND HE HIT A UTILITY POLE. HE JUST ASSUMED THAT HE HIT ICE, ETC AND IT WENT OFF THE ROAD. THE NEXT DAY MATT RECEIVED A RECALL NOTICE FOR THE STEERING PROBLEM IN THE MAIL. I FILED A REPORT WITH PONTIAC - CLAIM NUMBER 1-72613849. THEY JUST NOTIFIED ME THAT THEY HAVE REJECTED THE CLAIM BECAUSE THE BALL BEARINGS WERE NOT VISIBLY BROKEN. MY CONTENTION IS THAT THE PROBLEM COULD BE INTERMITENT CAUSING THE SAME PROBLEM TO OCCURR THAT RESULTED IN THE RECALL. HOWEVER THE GEARS / ASSEMBLY MAY NOT APPEAR TO HAVE ANY DAMAGE THAT IS RECOGNIZABLE BY HUMAN INSPECTION. THAT'S ALL THEY ARE DOING NOW IS HAVING A MECHANIC PERFORM AN INSPECTION. SO IF THERE ARE MORE EVENTS THAT HAPPEN SUCH AS THESE, THAT THE CAR EXIBITS THESE SYMPTONS DURING A SLOW LEFT TURN AND GM REJECTS THE FAILURE BECAUSE A MECHANIC DID NOT SEE ANY OBVIOUS DAMAGE, THEN MAYBE THE PROBEM IS A LOT MORE COMPLEX THAN GM NOW KNOWS. AS I TOLD GM YOU MAY THINK THAT YOU KNOW ALL ABOUT THIS PROBLEM, BUT PLEASE JUST KEEP AN OPEN MIND.
HORN DOES NOT OPERATE UNLESS YOU PUSH CENTER OF STEERING WHEEL WITH OPEN HAND.THIS HAS BEEN OCCURING SINCE VEHICLE WAS NEW. DEALER SAID THERE WAS NO PROBLEM. I HAVE HAD SIMILAR PROBLEM WITH HORN ON OTHER GM VEHICLES.ANOTHER PROBLEM IS THE DASHBOARD REFLECTS OUTSIDE LIGHT, MAKING GOOD FORWARD VISION BAD.
THE RACK AND PINION IN MY 1997 PONTIAC GRAND PRIX IS NOT ALLOWING ME TO TURN LEFT WITH THE ASSISTANCE OF POWER STEERING. THERE WAS A RECALL ON A LOWER PINION BEARING, WHICH I HAD REPLACED. THE PROBLEM STILL EXISTS AFTER ALL OF THE RECALL REPAIRS WERE FINISHED. I BELIEVE THAT WHEN THE LOWER PINION BEARING WENT OUT IT CAUSED MORE DAMAGE TO THE STEERING RACK.
ON 7/19/02, I WAS IN AN ACCIDENT AND TOTALED MY VEHICLE. SINCE THEN, I HAVE BEEN DRIVING MY 1997 PONTIAC GRAND PRIX THAT I PURCHASED FROM MY GRANDPARENTS. LESS THAN A MONTH LATER, 2ND AND THRIRD GEAR MELTED TOGETHER IN THE TRANSMISSION. THE ABS LIGHT HAS COME ON, AND THE CAR HAS LOST TRACTION. SINCE THAT DATE, MY FRONT SEAL STARTED LEAKING, I HAVE REPLACED MY BRAKES WHICH ARE QUICKLY WEARING OUT, I HAVE BEEN THROUGH 3 SETS OF TIRES, AND REPLACED THE FRONT BEARING ON THE DRIVER'S SIDE. I HAVE ALSO HAD TO HAVE A FRONT END ALIGNMENT DOE AND AM AGAIN IN DESPERATE NEED OF ANOTHER ONE. DUE TO THIS BEING MY ONLY VEHICLE, MY OPTIONS ARE LIMITED. I OFTEN FEEL SHAKING IN THE STEERING WHEEL AND THE CAR TENDS TO PULL. IT HAS BEEN LESS THAN A MONTH SINCE WE REPLACED THE BEARING AND WE ALREADY HEAR THE SAME RUBBING NOISE WE HEARD BEFORE. FINANCES LIMIT WHAT REPAIRS I CAN AND CAN'T HAVE ON THIS CAR. I HAVE ALREADY SPENT ABOUT $3500.00 ON THIS CAR, PLUS THE $5000 I BOUGHT IT FOR. WHEN YOU BRING HOME $1200.00 A MONTH, HAVE A HOUSE PAYMENT, TWO CAR PAYMENTS, AND ONLY ONE VEHICLE RUNNING(NOT A SAFE OR RELIABLE ONE AT THAT) IT MAKES MATTERS WORSE. MY MAIN REASON FOR WRITING THIS LETTER IS BECAUSE I HAVE LOST CONTROL OF MY CAR TWICE, WITH NO EXPLANATION. I AM SCARED TO DRIVE TO WORK, BUT I CAN NOT AFFORD ANOTHER VEHICLE OR PAY SOMEONE ELSE TO DRIVE ME 80 MILES ROUND TRIP TO GET TO WORK. ANY ASSISTANCE ANYONE CAN PROVIDE WOULD BE APPRECIATED.
THE HEADLAMP COVERS POPPED OFF.
THE HEADLIGHT SEPARATED FROM THE BASE ON 2 OCCASIONS.*JB *TS
WHEN THE FUEL GAUGE REACHES 1/4 TANK, THE FUEL GAUGE RISES TO FULL TO INDICATE IT HAS A FULL TANK.
MY 1997 PONTIAC GRAND PRIX HAS HAD NUMEROUS FALSE AIR BAR WARNIG LIGHTS AND JUST RECXENTLY THE REAR WINDOW DIFROSTER RELAY WIRING BURNT UP THE DEALER SAYS THIS HAPENS AND MY ONLY REMEDY IS TO CHANG THE HARNESS.
(1) HEADLIGHT LENS FALLS OFF EXPOSING BULB. (2) HEADLIGHT ALLOWS WATER INSIDE, RESULTING IN FOGGING AND LIMITED LIGHTING. THE LENS ON MY CAR HAVE BOTH FOGGED UP AND FALLEN OFF. THE LIGHT ASSEMBLES HAVE BOTH BEEN REPLACED. ONE IS NOW FOGGING UP AGAIN.
WHEN TRYING TO TURN THEM OFF, WIPER BLADES WILL ROTATE TO THE DOWN POSITION, THEN ROTATE BACK TO THE UP POSITION OBSTRUCTING VIEW THROUGH WINDSHIELD. PH *TS
I PURCHASED MY VEHICLE, 1997 PONTIAC GRAND PRIX ON 5/5/01 WITH 50,768 MILES. I TOOK MY CAR TO THE DEALER FOR A RECALL ON THE FRONT STEERING PINION. I HAD ASKED THEM TO REPLACE THE COOLANT SINCE THE MANUAL CALLED TO REPLACE AT 5 YEARS OR 150,000 MILES. I WAS INFORMED THAT THE INTAKE MANIFOLD WAS LEAKING AND WAS TURNING MY ANTIFREEZE INTO MUD. I ASKED THE SERVICE MANAGER WHAT CAUSED THE MANIFOLD TO LEAK. HE TOLD ME THAT IT WAS WARPED AND WOULD HAVE TO BE REPLACED. THE COST TO REPLACE IT WOULD BE $400.00. MY CAR HAS APPROXIMATELY 13,000 MILES ON IT SINCE I BOUGHT IT. IT IS MAINLY USED LOCALLY WITH THE LONGEST ROUND TRIP DRIVEN TO DATE AT APPROXIMATELY 100 MILES. I HAVE MY OIL CHANGED AT REGULAR INTERVALS WITH THE DEALER, AND MAINTAIN ALL OTHER FLUIDS, WIPERS ETC. I ASKED THE MANAGER HOW LONG IT WOULD TATLE TO REPLACE IT. HE SAID THAT THEY HAVE REPLACED 12 OF THESE JUST IN JANUARY OF 2003. I ASKED HIM HOW MANY HE REPLACED LAST YEAR, AND HE SAID MORE THAN HE COULD COUNT. HE SAID IT WOULD PROBABLY TAKE LONGER TO FIND ONE, GET IT ORDERED, THAN IT WILL TO REPLACE IT. HE SAID THIS PART IS A COMMON FAILURE ON THE 3.8 LITER ENGINE. IF YOU DON'T REPLACE IT, WATER BUILDS UP IN THE MANIFOLD, AND RUNS DOWN INTO THE ENGINE. THIS WILL TAKE THE BEARINGS OUT OF THE MOTOR. WHY WOULD THE MANUFACTURER CONTINUE TO MAKE THIS PIECE KNOWING THAT IT COULD CAUSE A MAJOR ENGINE FAILURE. I CAN ONLY GUESS TO REPLACE THE ENGINE IN MY CAR WOULD BE AT LEAST $5000.00 OR MORE. WHY HASN'T THIS PART BEEN RECALLED
PASS KEY/ IGNITION FAILURE, UNABLE TO REMOVE KEY FROM IGNITION AND UNABLE TO SHIFT FROM PARK. OPERATION IS INTERMITENT
WIPERS WORK INTERMITTENTLY. I CONTACTED PONTIAC GMC AFTER SEEING THIS ISSUE WAS UNDER RECALL. HOWEVER, I AM TOLD THAT MY CAR IS NOT COVERED BY THE RECALL. THE ONLY RECALL I QUALIFY FOR IS ONE INVOLVING THE RACK AND PINION STEERING MECHANISM. I WAS INFORMED THE REPAIR IS 100% MY RESPONSIBILITY. HOWEVER, IF IT HAS BEEN RECALLED WHY AM I NOT ELIGIBLE?
HEAD LIGHTS KEEP FALLING OFF THE VEHICLE. DEALER NOTIFIED. PH
I PURCHASED MY VEHICLE, 1997 PONTIAC GRAND PRIX ON 5/5/01 WITH 50,768 MILES. I TOOK MY CAR TO THE LOCAL DEALER FOR A RECALL ON THE FRONT STEERING PINION. I HAD ASKED THEM TO REPLACE THE COOLANT SINCE THE MANUAL CALLED TO REPLACE AT 5 YEARS OR 150,000 MILE. I WAS INFORMED THAT THE INTAKE MANIFOLD WAS LEAKING AND WAS TURNING MY ANTIFREEZE INTO MUD. I ASKED THE SERVICE MANAGER WHAT CAUSED THE MANIFOLD TO LEAK. HE TOLD ME THAT IT WAS WARPED AND WOULD HAVE TO BE REPLACED. THE COST TO REPLACE IT WOULD BE $400.00. MY CAR HAS APPROXIMATELY 13,000 MILES ON IT SINCE I BOUGHT IT. IT IS MAINLY USED LOCALLY WITH THE LONGEST ROUND TRIP DRIVEN TO DATE AT APPROXIMATELY 100 MILES. I HAVE MY OIL CHANGED AT REGULAR INTERVALS WITH THE DEALER, AND MAINTAIN ALL OTHER FLUIDS, WIPERS ETC. I ASKED THE MANAGER HOW LONG IT WOULD TAKE TO REPLACE THE INTAKE MANIFOLD. HE SAID IT WOULD TAKE LONGER TO FIND ONE THAN REPLACE IT. HE SAID THAT THEY HAVE REPLACED A LOT OF THESE ON THIS ENGINE, AND THEY ARE IN SHORT SUPPLY. I HAVE CHECKED YOUR WEB SITE FOR ANY TYPE OF RECALL AND HAVE FOUND NONE. I DID FIND ONE COMPLAINT REPORT THAT A FIRE HAD OCCURED BECAUSE OF A CRACKED INTAKE MANIFOLD. DO I RUN THE RISK OF A FIRE WITH MY VEHICLE BEFORE THEY REPLACE THE MANIFOLD? ALSO, IF THIS PIECE IS SO PRONE TO FAILURE, WHAT IS CAUSING IT? COULD SOMEONE PLEASE RESPOND BACK TO ME WITH SOME ANSWERS?
A LOAD BACK FIRED WHEN CRANKING THE CAR FOLLOWING THAT WAS A LARGE CLOUD OF THICK WHITE SMOKE OUT FROM UNDER THE HOOD. A FIRE WAS ALMOST STARTED. TS
THE LENS ON THE HEADLIGHTS FALLING OFF.
HEADLIGHT LENSES FELL OUT, WHILE DRIVING, DUE TO MOISTURE INSIDE WHICH GOT IN DUE TO POOR GLUE. GLOVEBOX LEAKS WATER WHEN IT RAINS OR SNOWS. WINDSHIELD WIPERS STOPPED WORKING WHILE DRIVING IN RAIN. THIS CAR IS A MONEY PIT.
CONSUMER STATED THAT THEY HAVE THE SAME PROBLEM AS RECALL#02V286000 POWER STEERING. DEALER WILL NOT REPAIR BECAUSE VIN# WAS NOT INCLUDED. TS
NHTSA#02-V-286-000 RACK AND PINION BEARING IN THE POWER AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WHERE NOT CRIMPED PROPERLY, THE PINION SHAFT CAN BE FORCED UPWARD DURING LEFT TURN AND BACK DOWN AS THE STEERING WHEEL IS MOVED BACK. CONSUMER STATED EXPERIENCED THE SAME PROBLEM WITH HIS VEHICLE. MANUFACTURER WAS NOTIFIED AND STATED THEY HAD NO KNOWLEDGE OF RECALL. PLEASE PROVIDE FURTHER INFORMATION.*JB
CONSUMER HAS TAKEN VEHICLE IN FOR REPAIR FOR A FALLEN HEAD LIGHT LENS FOR THE LEFT SIDE TWICE. CONSUMER THEN REALIZED THE RIGHT HEADLIGHT LENS HAD FALLEN OFF ALSO. *JG *JB *NLM
WHILE ATTEMPTING TO MAKE A LEFT HAND TURN. THE VEHICLE STEERING WHEEL LOCKED UP, STEERING WHEEL BECAME VERY STIFF. TOOK TO A MECHANIC AND THEY STATED THAT THE RACK AND PINION FAILED. HAD VEHICLE REPAIRED & CORRECTED BEFORE RECEIVING A RECALL NOTICE.
I AM DRIVING MY FATHER-IN-LAW'S GRAND PRIX (HE IS IN A NURSING HOME). THE POWER STEERING ON MY 97 GRAND PRIX GTP FAILED COMPLETELY. HAD THE CAR NOT BEEN ON A SIDE STREET (AS OPPOSED TO AN EXPRESSWAY), IT COULD HAVE CAUSED A SERIOUS ACCIDENT. I'VE CONTACTED SEVERAL PONTIACE DEALERS AND GM/PONTIAC AND WAS TOLD THEY NO NOTHING OF A RECALL AND THAT I SHOULD PAY TO HAVE IT FIXED AND THEY MIGHT REIMBURSE ME IF THEY FIND OUT ABOUT A RECALL AND IF IT MEETS THEIR SPECS. EVEN AFTER I GAVE THEM THE NHTSA CAMPAIGN ID THEY STILL SAID THEY HAD NO KNOWLEDGE OF THIS. HOW COULD THEY NOT??? I HEARD ABOUT IT MONTHS AGO ON THE NEWS.
ENGINE HAS SHUT DOWN WHILE DRIVING AT VARIOUS SPEEDS WHILE ON A STRAIGHTAWAY OR TURNS. VERY HAZARDOUS SITUATION AS ALL POWER ASSIST IS LOST. ENGINE WILL RESTART IMMEDIATELY BUT NEVER KNOW WHEN POWER LOSS WILL OCCUR. HAVE NOTICED MANY OTHER SIMILAR COMPLAINTS ON THIS WEB SITE. TS
I WAS DOING SOME RESEARCH ON CAMPAIGN NUMBER 02V286000. I AM BEING TOLD BY THE MANUFACTURER THAT MY VEHICLE IS NOT AFFECTED BY THIS RECALL. MY VIN IS [XXX]. I AM CONCERNED BECAUSE MY VEHICLE IS HAVING THE SAME SYMPTOMS THAT THE CAMPAIGN DESCRIBES. IT IS OF MY OPINION THAT THE SAFETY OF MY VEHICLE HAS DEGRADED GREATLY DO TO THE FACT THAT I AM UNABLE TO STEER THE VEHICLE ACCURATELY WHEN IN OPERATION. I WOULD ASK THAT YOU WOULD RESEARCH MY PROBLEM AND GIVE ANY ASSISTANCE POSSIBLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
RECEIVED A RECALL NOTICE ON STEERING AFTER SHE PAID TO HAVE THE REPAIR DONE.
CONSUMER STATES THAT WHILE DRIVING AND WITHOUT WARNING WATER IS LEAKING INSIDE THE HEADLIGHT COMPARTMENT CAUSING THE FUSE TO BLOW OUT. DEALER NOTIFIED. MR
THE VEHICLE HESITATE WHILE STARTING UP AND BACK FIRED. PLEASE FURNISH ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. MR
CONSUMER NOTICED AN OIL LEAK COMING FROM UNDER VEHICLE. TOOK TO DEALER AND PARTS ARE NOT AVAILABLE. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
THE POWER STEERING FAILED AS I ATTEMPTED A LEFT HAND TURN. THE DEALER HAS CORRECTED THE PROBLEM BUT AT A COST OF $1200 TO ME. THIS COST INCLUDED THE REPLACEMENT OF THE WATER PUMP AND 60,000 MILE INSPECTION. ALTHOUGH I WAS NOT INJURED OR CAUSED PROPERTY DAMAGE, THE FAILURE OF THE POWER STEERING IS INCREDIBLY DANGEROUS. DT
CONSUMER STATED HAVING THE SAME PROBLEMS AS RECALL#02V286000 RACK AND PINION. DEALER WILL NOT REPAIR BECAUSE VIN NUMBER IS NOT INCLUDED. TS
CONSUMER STATED HAVING THE SAME PROBLEMS AS RECALL#02V286000 RACK AND PINION. DEALER WILL NOT REPAIR BECAUSE VIN NUMBER IS NOT INCLUDED. TS
I HAVE LOCATED THE VEHICLE IN QUESTION. I HADN'T REPORTED ANYTHING BECAUSE THEIR WAS NO RECALL UNTIL 11/06/02. DT
NO SUMMARY. DT
POWER STEERING FAILS WHILE BACKING OUT OF HOME DRIVEWAY. FULL POWER ASSIST WHILE TURNING TO THE RIGHT, BUT NO POWER ASSIST TURNING LEFT. NO WARNING LAMPS INDICATED ON DASHBOARD. STEERING SEEMS HARDER TO TURN THAN IF NO ASSIST AT ALL. NOT SAFE FOR DRIVING WILL HAVE TO BE TOWED OR FOLLOWED BY ANOTHER CAR TO DEALERSHIP FOR REPAIR. DT
3 STEERING RACKS, 2 POWER STEERING PUMPS OUT OF POCKET EXPENSE $1594.98. PRIOR TO FIXING BY KING MOTORS. DT
ATTEMPTING TO MAKE LEFT TURN, LOST ATLEAST 1/2 OF TURN CAPABILITY. DT
STEERING FAILS WHEN MAKING LEFT TURNS, HAVE HAD A PROBLEM WITH THE SERPENTINE BELT, WHICH I HAVE JUST LEARNED WAS A RESULT OF MY RACK GOING BAD. CAN NOT TURN TO THE LEFT NOW, AND STEERING WHEEL STAYS "COCK-EYED" WHEN DRIVING, INSTEAD OF IN THE MIDDLE. VERY DIFFICULT FOR ME TO HANDLE, AND I AM SCARED TOO BEING 4 MTHS PREGNANT AND ALSO HAVING A 2 YR OLD IN THE BACK SEAT. AM CURIOUS IF GM IS ADDRESSING THIS PROBLEM, BECAUSE I READ NUMEROUS COMPLAINTS ABOUT THE SAME THING ON YOUR WEB SITE! TO TOP IT OFF I CAN'T EVEN FIND A REPLACEMENT PART NEARBY!! PLEASE INFORM ME IF THERE IS ANYTHING FURTHER I CAN DO TO POSSIBLY GET THIS RECALLED! IT IS NOT SAFE! DT
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1997 Pontiac Grand Prix → · Every Grand Prix year → · How the figures are calculated →