Page 4 of 17 · complaints 151–200 of 810

1997 Pontiac Grand Prix complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →

Steering › Rack and Pinion
Filed Mar 8, 200694,000 milesUT

DT*: THE CONTACT STATED WHILE DRIVING AT 55 MPH WHEN TURNING LEFT THE VEHICLE VEERS TO THE RIGHT DUE TO THE LOWER PINION BEARINGS. THERE IS A NHTSA RECALL #02V286000 CONCERNING THE STEERING RACK AND PINION HOWEVER THE RECALL DID NOT CORRECT THE PROBLEM. THE VEHICLE IS HAVING THE SAME PROBLEMS AGAIN. THE DEALERSHIP HAS BEEN ALERTED HOWEVER NO ADDITIONAL REPAIRS HAVE BEEN MADE.

Steering › Rack and Pinion1 injured
Filed Mar 7, 200694,000 milesUT

STEERING:RACK AND PINION-THIS IS AN ONGOING PROBLEM. I BOUGHT MY 97 GRAND PRIX GTP IN MARCH 2003. THE RECALL FOR THE STEERING ISSUED SUPPOSEDLY WAS DONE PRIOR TO ME DRIVING IT OFF THE LOT. IN SEPTEMBER OF 2004 I BEGAN TO HAVE PROBLEMS TURNING LEFT. I TOOK THE CAR INTO THE LOCAL GM DEALERSHIP TO FIND OUT WHAT WAS CAUSING THE PROBLEM IN MARCH 2005. THE DEALERSHIP SAID THAT THE RECALL ISSUE HAD BEEN TAKEN CARE OF AND THAT I WOULD HAVE TO PAY $1,000 TO GET IT FIXED. I ASKED THEM IF A FAILED PART COULD HAVE BEEN USED TO FULFILL THE RECALL EARLIER AND THE DEALER SAID IT DIDN'T MATTER. THE DEALER SAID THAT THEY ONLY HAD TO FIX THE RECALL ONCE AND THAT IT HAD A 12 MONTH WARRANTY. MY HUSBAND CALLED GM AND THEY ALSO TOLD US THAT WE WOULD HAVE TO PAY FOR THE RECALL TO BE FIXED FOR THE SAME REASONS AS STATED BY THE DEALER. THIS IS A RECALL THAT NEEDS TO BE REINSTATED. MANY PEOPLE ARE ENCOUNTERING FAILURES AND ARE IN NEED OF PROPER CARE. I HAVE BEEN IN MANY NEAR-MISSES DUE TO NOT BEING ABLE TO TURN LEFT. I HAVE AGGRAVATED A BACK AND NECK INJURY DUE TO THE DIFFICULTY IN TURNING LEFT. I HAVE BEEN UNABLE TO PROPERLY PARK MY CAR DUE TO NOT BEING ABLE TO TURN LEFT. I HAVE BEEN UNABLE TO GET MY CAR FIXED DUE TO THE EXTRAORDINARY COST. I AM UNABLE TO GET A NEW CAR AS IT IS NOT FINANCIAL FEASIBLE.*JB

Steering › Rack and Pinion
Filed Jan 9, 2006NC

CONSUMER TOOK VEHICLE TO DEALER FOR RACK AND PINION GEAR REPAIR. STEERING WOULD NOT TURN LEFT. *TS AFTER THE VEHICLE WAS REPAIRED THE STEERING WAS WORSE AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER HAD TO ORDER A NEW RACK AND PINION. *NM

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Dec 29, 200560,000 milesMD

DT: THE CONTACT STATED WHILE DRIVING ON THE FREEWAY AT 55 MPH THE VEHICLE STALLED. HE MANAGED TO PULL OFF TO THE SIDE OF THE ROAD, AND TURNED THE VEHICLE OFF, THEN BACK ON AND PROCEEDED TO DRIVE THE VEHICLE HOME. HE TOOK THE VEHICLE TO AN INDEPENDENT REPAIR SHOP. THEY FOUND THE INTAKE MANIFOLD WAS LEAKING. NO REPAIRS WERE MADE. *AK

Electrical System › Wiring › Interior/Under DashFire
Filed Dec 13, 2005146,000 milesOH

DT: THE CONTACT STATES VEHICLE CAUGHT ON FIRE. THE VEHICLE HAD BEEN SITTING FOR 30 MINUTES BEFORE THE FIRE. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. THE FIRE MARSHAL INSPECTED THE VEHICLE AND CONCLUDED THE FIRE WAS ELECTRICAL. IT STARTED IN THE DASHBOARD AND SPREAD TO THE ENGINE. THERE WERE NO PRIOR PROBLEMS REPORTED ON THE VEHICLE. NO ONE SUSTAINED ANY INJURY DUE TO THE FIRE. THE FIRE DEPARTMENT TOLD THE CONTACT THE POLICE DEPARTMENT WOULD NOT RESPOND SINCE THE FIRE WAS ON HER PROPERTY. THE VEHICLE WAS A COMPLETE LOSS.*AK

Latches/Locks/Linkages › Hood › Latch
Filed Dec 12, 2005100,000 milesNJ

DT: THE CONTACT STATED THE LOOP THAT ATTACHES THE HOOD LATCH BROKE OFF ,AND HIT THE WINDSHIELD ON THE CONTACT'S SON'S VEHICLE. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO FREE REMEDY.*AK UPDATED. 01/19/06. *JB

Steering › Rack and Pinion
Filed Sep 26, 2005112,100 milesKY

RECALL 02049,02V286000-STEERING RACK-N-PINION WAS PERFORMED BY LARRY STOVESAND'S PONTIAC,GMC INC3100 IRVIN COBB DRIVE PADUCAH KY 42003,ON MY 97 PONTIAC GRAND PRIX ON 04/29/05. THE CAR HAD NONE OF THE DESCRIBE PROBLEMS AT OR BEFORE THIS TIME. ON 09/17/05 THE CAR STARTED HAVING THE PROBLEMS DESCRIBED IN THE RECALL LETTER HARD TO( IMPOSSIBLE) TO TURN LEFT AT LOW SPEED. RETURNED THE CAR TO THE BEFORE MENTIONED DEALERSHIP. AFTER INSPECTING THE CAR THEY CONTACTED GENERAL MOTORS AND TOLD ME THEY HAD DONE THE WORK REQUESTED OF THE RECALL AND THAT GM SAID IN ORDER FOR THIS TO GET FIXED WE WOULD HAVE TO PAY FOR IT. ON 09/26/05 MY HUSBAND CALLED GM AND THEY CONFIRMED WHAT THE DEALERSHIP HAD ALREADY STATED. THE DEALERSHIP REPLACED BEARING K 6.835 ON THE INVOICE LOWER PINION BEARING. THE CAR WAS PURCHASED AT COURTESY AUTOPLEX 3100 IRVIN COBB DRIVE PADUCAH KY 42003 ON OR AROUND 06/15/00. *NM

Electrical System › 12v/24v/48v Battery
Filed Sep 13, 200535,900 milesIN

POSITIVE BATTERY TERMINAL HAS FAILED 3 TIMES ON MY 1997 PONTIAC GRAND PRIX. THE FIRST TIME WAS STILL UNDER WARRANTY IN 1999. THE DEALER REPLACED WITH ANOTHER DELCO BATTERY. THE SECOND TIME WAS JUNE, 2004, DELCO WOULD NOT REPLACE THE BATTERY UNDER WARRANTY SO I REPLACED WITH WAL*MART EVERSTART BATTERY. THEN, IN AUGUST, 2005, THE BATTERY POSITIVE TERMINAL BROKE AGAIN. THIS TIME, BATTERY ACID DESTROYED A VACUUM THAT CONTROLS THE INSIDE HEATER VENTS RENDERING HVAC ADJUSTMENTS INOPERATIVE. I HAVE READ OTHER ACCOUNTS OF THIS BEING SOME TYPE OF DEFECT IN THE BATTERY CABLE. I HAVE ASKED GM AND MY GM DEALER AND HAVE REPEATEDLY BEEN TOLD THERE IS NOTHING WRONG WITH THE BATTERY CABLE. GM CLAIMS NO AWARENESS OF THIS BEING AN ISSUE. *NM

Steering › Rack and Pinion
Filed Aug 3, 200598,000 milesMN

DT: CONSUMER'S WIFE WAS MAKING A LEFT HAND TURN AND LOST ALL POWER STEERING. NO PREVIOUS PROBLEMS. THERE WAS A RECALL 02V286000 REPAIRS PERFORMED ON THE VEHICL. THE RECALL INVOLVES STEERING WITHIN RACK AND PINION. DID NOT RECEIVE RECALL LETTER BUT DUE TO ANOTHER SERVICE BEING PERFORMED ON THE VEHICLE. DEALER RAN VIN AND DETERMINED THE RECALL REPAIRS WERE PERFORMED. THE SERVICE. THIS WAS IN MARCH 2003. NO REPAIRS HAVE BEEN MADE AT THIS TIME, BUT DEALER HAD THE VEHICLE TOWED OFF A GM DEALERSHIP BECAUSE IT WAS A SAFETY ISSUE. CONTACTED GM, AND CONSUMER FILED A COMPLAINT WITH THEM. *AK

Power Train › Automatic Transmission
Filed Jul 30, 200587,000 milesMI

I PULLED INTO A CAR WASH STALL AND SHUT MY CAR OFF TO WASH IT. AFTER WASHING IT I GOT BACK IN MY CAR AND TRIED TO PUT IT IN GEAR, BUT THE SHIFTER WOULD NOT MOVE. THANK GOD I HAD MY CELL PHONE, I HAD TO CALL MY HUSBAND OUT OF WORK TO COME CHECK OUT THE CAR. HE CONCLUDED THAT I HAVE TO STICK A INK PEN IN THE SHIFT RELEASE HOLE TO PUT IT IN GEAR. I HAD OUR THREE MONTH OLD WITH ME AND IT WAS COLD THAT DAY, IT WOULD NOT HAVE BEEN NICE IF I WOULD HAVE HAD TO WALK WITH THE BABY. ANYWAY I HAVE PUT IT IN THE SHOP TO GET IT CHECKED AND THEY DO NOT KNOW THE PROBLEM. I WAS TOLD IT MAY COST ME A LOT OF MONEY TO GET IT FIXED BY THE TIME THEY FIND THE PROBLEM. THIS IS A SEVERE SAFETY PROBLEM TO ME. WHAT IF THIS HAPPENS TO SOMEONE ELSE WITH SMALL CHILDREN AND THEY DO HAVE TO WALK. I ALSO KNOW FROM CALLING AROUND TO PART STORES THAT THIS HAS HAPPENED TO AT LEAST 6 OTHERS JUST IN THE MUSKEGON AREA, THAT SHOULD CALL FOR A RECALL IN ITSELF. *JB

Exterior Lighting › Headlights
Filed May 23, 20057,350 milesMT

WHILE DRIVING DOWN THE ROAD AT NIGHT, THE HEADLAMPS SEEM TO SHAKE. UPON FURTHER INSPECTION, IT WAS DISCOVERED THAT THE RIGHT HEADLAMP LENS WAS LOOSE AND THE LEFT HEADLAMP LENS WAS LOOSE AS WELL. THE REASON THE SHAKE WAS NOTICEABLE IS BECAUSE BOTH LENSES ARE MARRED BY SUN DAMAGE AND PROBABLY AGE. I WAS ABLE TO GLUE THE LENS BACK IN PLACE, BUT THAT IS JUST A TEMPORARY REPAIR.

Electrical System › Ignition › Switch
Filed May 23, 2005SC

FIRST MY KEY WOULD NOT RELEASE OUT OF THE IGNITION. I HAVE TO HAVE SOMETHING STUCK UP IN THE RELEASE BUTTON THINGY TO GET IT TO RELEASE THE KEY. NOW THE SHIFTER WILL NOT MOVE UNLESS YOU DEPRESS THE SHIFT LOCK RELEASE BUTTON. THANK GOD I KNEW ABOUT THE BUTTON BECAUSE I WOULD HAVE BEEN STUCK OVER 100 MILES AWAY FROM HOME WITHOUT ANY HELP IN SITE. I HAVE HAD OTHER PROBLEMS WITH THIS CAR BUT FORTUNATELY FOR ME THAT WAS WHILE THE CAR WAS STILL UNDER WARRANTY. I'M SURE MY 1997 PONTIAC GRAND PRIX SE ISN'T THE ONLY ONE WITH THIS PROBLEM.

Engine and Engine Cooling › Engine
Filed May 12, 200598,000 milesOH

ENGINE COOLANT LEAKING FROM INTAKE MANIFOLD. REPAIR SHOP SAYS" IF ITS ANY CONSOLATION IT IS A DESIGN DEFECT BY THE MANUFACTURUR" WELL ITS NOT ANY CONSOLATION ,IT COST ME $600 TO FIX A DESIGN FLAW?

Steering › Rack and Pinion
Filed May 8, 200583,300 milesNY

012703 RECALL P02049-S INDICATING THAT THERE WAS A PROBLEM WITH THE LOWER PINION BEARING IN THE POWER STEERING WHICH MAY SEPARATE. 062703 TOOK 1997 PONTIAC TO CUNNINGHAM OF BAYSIDE HAD REPAIRS DONE INVOICE#PNCS37064. 050705 ENROUTE TO VISIT FAMILY, SLOWING DOWN AT THE INTERSECTION, I FELT THE STEERING TIGHTEN AND RELEASE. I THEN ATTEMPTED TO MAKE A LEFT AND THE STEERING TIGHTENS, THE TURNING RATIO WAS REDUCED AND I WAS HEADED TO THE ONCOMING TRAFFIC. I STOPPED IN TRAFFIC IN ORDER TO KEEP CONTROL. I WAS ABLE TO CONTINUE. I WAS MAKING ANOTHER LEFT TURN AND NOT EXPECTING THAT THE CAR WOULD REACT THE SAME. I BEGAN TO STEER LEFT ACROSS ONCOMING TRAFFIC WHEN THE STEERING FAILED AGAIN EXPOSING US TO POSSIBLE SERIOUS INJURIES. I TOOK CAR TO A MECHANIC IN THE AREA. THE MECHANICS CHECKED THE STEERING AND SAID, ITS THE RACK AND PINION BEARINGS AND THE SHAFT COVER IS MISSING. I TOLD HIM A RECALL HAD BEING ISSUED FOR THE BEARING; AND PART OF THE PROBLEM WAS UNABLE TO TURN. I TOLD THE MECHANIC, I'LL CALL GM TO SEE IF THEY WOULD COVER THE REPAIR. 050705 I CALL GM AND SPOKE TO DUANE,(D') EXPLAINED WHAT HAPPENED AND WHAT I HAD TO DO. D' STATED THAT IN ORDER TO COVER COST THE DEALER WOULD HAVE TO MAKE THE DETERMINATION THAT THE MECHANICAL FAILURE WAS RELATED TO THE RECALL. I THEN ASKED D' IF GM WOULD TOWED THE CAR FROM THE SHOP TO THE DEALER IN ORDER TO PERFORM THE INSPECTION. D' SAID NO, AND THAT I SHOULD DRIVE THE CAR TO THE DEALER. I TOLD HIM THAT IT WAS UNSAFE TO DRIVE, BECAUSE IT WOULD NO

Service Brakes, Air › Antilock
Filed May 5, 200598,000 milesMO

THE EBCM (ELECTRONIC BRAKE CONTROL MODULE) HAS GONE OUT. THIS EFFECT THE POWER STEERING AND THE ANTI-LOCK BRAKES. THE PROBLEM IS THAT A NEW COST $700.00. OUR GTP DOESN'T HAVE TRACTION CONTROL AND WE ARE UNABLE TO FIND A USED OR REMAN. EBCM W/O TRACTION CONTROL. THE NOSE CONE ON THE SUPERCHARGER IS ALSO BAD. IT HAS A RATTLE IN IT THAT WON'T GO AWAY. IT WAS THAT WAY WHEN WE BOUGHT THE CAR WITH 68,000 MILES ON IT, NOW HAS 102,000.

Exterior Lighting › Headlights
Filed May 3, 200537,398 milesIN

CONTACT STATES: HAS A 1997 GRAND PRIX, THE HEADLIGHTS WOULD FLASH ON/OFF INTERMITTENTLY; THE BLOWER FANS WOULD ALMOST ALWAYS GO OFF, AND HAD NO HEAT OR DEFROSTER. HAD ELECTRICAL PROBLEM FIXED. STATED THAT IT TURNED OUT IT WAS THE IGNITION SWITCH. *AK

Structure › Body
Filed Apr 25, 2005PA

ROCKER PANEL IS COMPLETELY RUSTED OUT. CONTACTED PONTIAC AND THEY WON'T DO ANYTHING ABOUT IT. MY CAR IS A '97 AND I HAVE OLDER CARS THAT DID NOT RUST AS BAD AS THIS. *AK

Exterior Lighting › Headlights
Filed Apr 13, 200568,000 milesPA

I HAVE A 1997 PONTAIC GRAND PRIX. THE HEADLIGHT LENS (GLASS) COMES OFF WHILE TRAVELING DOWN THE ROAD. THIS CREATES AN UNSAFE CONDITION BEING THAT THERE IS A PROJECTILE THAT COULD HIT ANOTHER VEHICLE OR A PEDESTRIAN AND CAUSE SERIOUS INJURY. IN CALLING AROUND TO FIND A REPLACEMENT LENS, I FOUND THAT THIS HAPPENS A LOT AND THE SALAVAGE YARDS SELL THEM AS FAST AS THEY GET THEM IN. THAT IS A LOT OF LENS COVERS FLYING AROUND ON THE HIGHWAYS. IT IS EVEN TAKING A DEALERSHIP A WHILE TO ORDER ONE, SINCE THEY ALSO CAN NOT KEEP THEM IN STOCK. I HAVE NO WAY OF KNOWING IT MINE HIT ANOTHER VEHICLE, AS IT WAS THERE WHEN I LEFT AND GONE WHEN I GOT TO MY DESTINATION. I HEARD A NOISE LIKE A STONE OR SOMETHING HITTING THE CAR, BUT WAS NOT AWARE OF WHAT IT REALLY WAS. IF PONTAIC KNOWS THERE IS A PROBLEM THEY SHOULD BE RECALLED AND THEY SHOULD FIX THE PROBLEM.*AK

Air Bags › Side/Window
Filed Apr 4, 2005148,000 milesNJ

WHILE SITTING AT A TRAFFIC LIGHT DRIVER'S SIDE AIR BAG DEPLOYED INADVERTENTLY. VEHICLE DID NOT HIT OR RUN OVER ANY DEBRIS. TODAY, THE PASSENGER'S SIDE AIR BAG DEPLOYED INADVERTENTLY WITHOUT RUNNING OVER OR HITTING ANY DEBRIS. *AK

Engine and Engine Cooling1 injured
Filed Mar 31, 200571,950 milesKS

I HAVE A 1997 GRAND PRIX WITH A 3.8 LITER V6 THAT HAS A LEAKING INTAKE MANIFOLD WHICH I HAVE BEEN TOLD IS A COMMON PROBLEM. THE CAR LEAKS ABOUT A QUART OF COOLANT A MONTH AND I HAVE BEEN TOLD THAT IT IS GOING TO GET WORSE QUICKLY IF I DON'T HAVE IT REPAIRED. IT IS MY UNDERSTANDING THAT LOSS OF COOLANT COULD LEAD TO COMPLETE ENGINE FAILURE. DOING SOME RESEARCH, I SEE THERE ARE NUMEROUS COMPLAINTS ON THIS ISSUE. IT IS A VERY EXPENSIVE REPAIR THAT IS REQUIRED DUE TO A DESIGN FLAW RATHER THAN WHAT I WOULD CONSIDER WEAR.

Engine and Engine Cooling › Cooling System
Filed Jan 19, 200534,573 milesWV

THIS IS A SAFETY ISSUE, BECAUSE THE VEHICLE ENGINE COULD OVERHEAT DUE TO LOSS OF COOLANT OR LEAVE YOUR FAMILY STRANDED IN THE MIDDLE OF NO WHERE. GENERAL MOTORS PONTIAC DIVISION BULLETIN 01-06-01-007A ISSUED 07/18/2001, PROVIDES LIMITED INFORMATION ON THE PROBLEM. ON MANY OF THE GM CARS FROM 1995 THROUGH 1998, THAT USE THE 3.8L ENGINE THERE IS A DESIGN FLAW. THE EGR PASSAGE MELTS THE UPPER INTAKE PLENUM, SO THE COMPOSITE MATERIAL DEGRADES AROUND THE EGR STOVEPIPE AND COULD (AND DOES IN MANY CASES) RESULT IN THE INTERNAL OR EXTERNAL LOSS OF COOLANT. MY CAR IS A 1997 GRAND PRIX. THEY CHARGED ME $1283.47 TO REPAIR THE DAMAGE CAUSED BY THEIR DESIGN FLAW, INSTEAD OF RECALLING THE VEHICLE. THERE ARE PROBABLY THOUSANDS OF CARS LIKE THIS. IF THE COOLANT LEAKS INTO THE UPPER PLENUM, IT COULD RESULT IN "HYDRO-LOCK" OF THE CYLINDERS. THAT COULD ALSO BE A SAFETY PROBLEM. THE CARS HAVING THIS DESIGN SHOULD BE RECALLED AND THOSE PEOPLE THAT HAVE HAD THEIRS REPAIRED ALREADY SHOULD BE REIMBURSED. THE PROBLEM WAS CAUSED BY BAD ENGINEERING AND MATERIALS USED BY PONTIAC. *NM

Steering › Rack and PinionCrash
Filed Jan 14, 200583,000 milesOH

MID WAY MAKING A LEFT HAND TURN, THE STEERING WHEEL TEMPORARILY LOCKED UP. THIS CAUSED THE CONSUMER'S VEHICLE TO HIT A CURB. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE CONSUMER BELIEVED THERE WAS A DIRECT CORRELATION BETWEEN THE RECALL THAT WAS PERFORMED ON THE VEHICLE AND THE STEERING FAILING. *JB

Steering › Rack and Pinion › Rack
Filed Jan 3, 2005HI

A CLANKING NOISE WAS COMING FROM THE FRONT OF THE VEHICLE. STEERING WHEEL WOULD BE HARD TO TURN. CONSUMER TOOK VEHICLE TO THE DEALER, AND MECHANIC DETERMINED THAT THE STEERING WHEEL NEEDED TO BE REPLACED DUE TO THE RACK AND PINION SOLENOID SWITCH. *AK

TiresCrash
Filed Dec 31, 2004CT

KUMHO TIRE ON MY 97 PONTIAC GRAND PRIX BLEW OUT, RESULTING IN ACCIDENT

Engine and Engine Cooling › EngineFire
Filed Dec 29, 200478,000 milesSC

WHEN THE CONSUMER ATTEMPTED TO START THE ENGINE, IT EXPLODED. AS A RESULT, THE VEHICLE CAUGHT FIRE. NO INJURIES REPORTED. THE VEHICLE IS CONSIDERED A TOTAL LOSS. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB...*AK

Steering › Hydraulic Power Assist System
Filed Dec 8, 2004NY

DEALERSHIP WAS REFUSING TO PERFORM THE POWER STEERING ASSEMBLY RECALL 01V286000 REPAIRS BECAUSE THE VEHICLE HAD A REBUILT TITLE. *AK *SC

Electrical System › WiringFire
Filed Dec 2, 200486,340 milesCA

RIGHT AFTER THE VEHICLE WAS PARKED AND IGNITION TURNED OFF. A UNDERHOOD FIRE OCCURRED, CAUSING SUBSTANTIAL DAMAGE. ALL ELECTRICAL WIRING, PLASTIC AND RUBBER PARTS WERE TOTALED. THE FIRE DEPARTMENT PUT OUT THE FIRE. AND AFTER THEIR INVESTIGATIONS, THEY COULD NOT FINE THE CAUSE OF THE FIRE. I DO NOT SEE A RECALL FOR THIS SITUATION ON YOUR WEBSITE. DO I HAVE AN RECOURSES?. *AK

Electrical System
Filed Dec 2, 2004PA

SERVICE ENGINE LIGHT IS ON MOST OF THE TIME. GOES OFF OCCASIONALLY, THEN COMES BACK ON. PROBLEM STARTED A FEW MONTHS AGO. HAD COMPUTER DIAGNOSTICS DONE SEVERAL TIMES ON THIS CAR, BUT THEY CAN FIND NOTHING WRONG. OIL CHANGES ARE MADE EVERY 3,000 MILES, RADIATOR FLUID IS CHANGED WHEN NEEDED, SENSORS ARE CHECKED AND REPLACED WHEN NEEDED. ENGINE IS KEPT IN EXCELLANT CONDITION. ANY IDEAS WOULD BE APPRECIATED. *AK

Steering › Steering Wheel/Handle Bar
Filed Nov 19, 2004NC

CONSUMER HAD PROBLEMS STARTING THE VEHICLE . THEY TOOK IT TO BE SERVICED, AND DEALER FOUND THAT THE STEERING WHEEL BROKE. THERE WAS NO REPORTED INJURIES. *AK

Steering › Rack and PinionCrash
Filed Nov 15, 200453,000 milesNY

MY DAUGHTER USED AN EXCUSE THAT SHE CAME HOME LATE BECAUSE THE CAR WOULD NOT TURN LEFT AND SHE HIT A MAILBOX. I DID CHECK HER STORY AND YES. IT WOULD NOT TURN LEFT. I SEARCHED THE INTERNET AND FOUND MANY OF THESE INCIDENTS. NOT ONLY WITH THIS CAR, BUT MANY GM MODELS. THE STEERING RACK WILL NEED TO GET REPLACED AT MY EXPENSE. IF THERE WAS A POSTAL WORKED AT THE MAIL BOX, OR SOME ONE GETTING THEIR MAIL, IT COULD HAVE BEEN A LOT WORST. IS GENERAL MOTORS WAITING FOR A DEATH TO OCCUR?? MAYBE THEY SHOULD TAKE A LOOK AT THE GOODYEAR TIRE INCIDENT. *AK

Steering › Rack and Pinion
Filed Nov 5, 2004MN

THE STEERING TEMPORARILY GOES OUT, VEHICLE LOST STEERING. REPLACED POWER STEERING PUMP, PROBLEM RECURRED. *BF RECALL# 02V286000. THE RACK WAS DAMAGED. *SC

Exterior Lighting › Headlights
Filed Oct 13, 2004109,000 milesAZ

THE PASSENGER HEADLIGHT LENS FELL OFF DURING NORMAL DRIVING, I PULLED UP TO A STOP SIGN AND STOPPED RIGHT THEN THE HEADLIGHT LENS FELL OFF. THE PART WAS REPLACED AT MY EXPENSE.*AK

Steering › Rack and Pinion
Filed Oct 5, 2004MA

WHILE MAKING A RIGHT TURN STEERING WHEEL FAILED. THIS CAUSED VEHICLE TO HIT THE CURB, AND THE PASSENGER SIDE TIRE BLEW. CONSUMER RECEIVED A RECALL NOTICE 02049 FOR REPLACEMENT OF STEERING LOWER PINION BEARINGS. THE PROBLEM RECURRED SINCE THE REPAIR PROBLEM WAS NOT RESOLVED. *AK

Visibility › Windshield Wiper/Washer › Linkages
Filed Oct 5, 2004PA

WIPER MOTOR CRANK ARM FAILED. THE DEALER INFORMED THE CONSUMER THE VEHICLE WAS NOT COVERED UNDER THE RECALL. *BF THE CONSUMER LEARNED OF A RECALL NOTICE REGARDING THE WINDSHIELD WIPERS, BUT WAS NEVER INFORMED. THE CONSUMER REQUESTED REIMBURSEMENT AFTER PAYING FOR THE FAILED WINDSHIELD WIPERS WHICH STOPPED WHILE DRIVING IN HEAVY RAIN. *JB THE CONSUMER RECEIVED REIMBURSEMENT OCTOBER 13,2004. *NM *TC

Steering › Hydraulic Power Assist SystemCrash1 injured
Filed Sep 1, 2004OH

HITTING A PATCH OF WATER, LOSING CONTROL OF THE VEHICLE, IT SPUN AND HIT A TREE. RECALL 02V286000 WAS RECEIVED FOR LOWER PINION BEARING IN THE POWER STEERING THAT MAY SEPARATE. *AK

Steering › Rack and PinionCrash1 injured
Filed Sep 1, 2004109,000 milesPA

RECALL 00V286000 CONCERNING RACK AND PINION. STEERING LOCKED WHEN MAKING A TURN, THEN VEHICLE ROLLED OVER. VEHICLE WAS TOWED TO DEALER. HOWEVER, IT WAS NOT INSPECTED. CONSUMER STATED THAT THE WHEELS LOCKED. *AK

Steering › Rack and Pinion
Filed Aug 18, 200468,000 milesIA

IN REGARDS TO NHTSA CAMPAIGN #02V286000, GM RECALL #02049, FOR A DEFECTIVE RACK AND PINION UNIT IN MY 1997 PONTIAC GRAND PRIX. THE RECALL REPAIR WORK WAS PERFORMED ON 03-06-03 AT COMMUNITY PONTIAC MOTORS OF IOWA CITY, IOWA (PHONE # 319-351-1424), AFTER PICKING UP THE CAR FROM COMMUNITY MOTORS, THE STEERING WAS PULLING TO THE RIGHT AND WAS OFF CENTER. COMMUNITY MOTORS THEN PERFORMED AN ALIGNMENT ON 03-24-03. THE STEERING WAS BETTER BUT STILL PULLED TO THE RIGHT SOME. ALSO, THE CAR WAS HARD TO STEER AT TIMES WHILE MAKING LEFT TURNS AND WHILE THE VEHICLE WAS STOPPED WHILE BEFORE THE RECALL REPAIR WAS PERFORMED MY CAR'S STEERING WAS NORMAL. ON 11-13-03 COMMUNITY MOTORS DETERMINED THAT THE RACK AND PINION UNIT WAS BAD AND REPLACED IT USING AN AFTERMARKET NAPA BRAND RACK AND PINION AT MY EXPENSE OF $737. CURRENTLY THE CAR'S STEERING IS DETERMINED TO BE FAULTY AGAIN BY COMMUNITY MOTORS WITH THE REPLACEMENT RACK AND PINION THAT WAS INSTALLED AT THE DEALERSHIP LAST 11-13-03. I HAD CONTACTED GM AND THEY HAD STATED THEY WILL NOT COVER ANY REPAIR COST THAT I INCURRED ON MY CAR'S RACK AND PINION SO FAR AS THE INSTALLATION OF THE NAPA RACK AND PINION THAT WAS INSTALLED BY COMMUNITY MOTORS LAST 11-13-03. SO, FOR A REMEDY, I WOULD LIKE GM TO PAY FOR THE INSTALLATION OF THE GM REPLACEMENT RACK AND PINION USED IN THE RECALL CAMPAIGN CURRENTLY. REGARDS, JOE UNDERWOOD. *JB

Electrical System › Ignition › Module
Filed Aug 18, 200400

UNABLE TO REMOVE THE KEY FROM THE IGNITION, WOULD HAVE TO USE THE RELEASE UNDER THE STEERING WHEEL. ALSO CAN NOT GET OUT OF PARK, NEED TO USE THE RELEASE TO GET INTO REV, OR DRIVE. BROUGHT IT TO MECHANICE, WAS TOLD NEED CYLINDER- $500.00 RO REPLACE.

Engine and Engine CoolingFire
Filed Aug 12, 2004KY

WHILE DRIVING, THE CONSUMER SMELLED SMOKE COMING FROM THE VENTS. THE CONSUMER PULLED OVER, LIFTED UP THE HOOD AND DISCOVERED THE ENGINE WAS ON FIRE. THE CONSUMER EXTINGUISHED THE FIRE. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE CAUSE COULD NOT BE DETERMINED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB

Latches/Locks/Linkages
Filed Aug 3, 2004IL

1997 PONTIAC GRAND PRIX ISSUE: THE KEY DOES DISENGANGE FROM STEERING COLUMN. DEALER QUOTES $550 FOR CYLINDER, BUT CLAIMS IT COULD BE SOMETHING ELSE. I REALIZE THAT STEERING FOR THIS VEHICLE IS ALREADY AN ISSUE.*AK

Visibility › Windshield Wiper/Washer › Motor
Filed Jul 19, 2004152,000 miles00

WHEN DRIVING IN A RAIN STORM WINDSHIELD WIPERS FAILED. *AK

Power Train › Automatic Transmission › Gear Position Indication (prndl)
Filed Jul 14, 2004MI

WHEN ATTEMPTING TO PUT THE VEHICLE IN DRIVE CONSUMER WAS UNABLE TO MOVE THE FLOOR MODEL CONSOLE INTO GEAR. CONSUMER WOULD HAVE TO PRESS THE BRAKE RELEASE ON THE FLOOR CONSOLE TO DISENGAGE THE GEAR SHIFT. CONSUMER WILL MAKE CONTACT WITH THE DEALER ABOUT THIS ISSUE.*AK

Power Train › Automatic Transmission
Filed Jul 8, 2004100,000 milesWI

TRANSMISSION EXPLODED FOR THE SECOND TIME AND GM SAYS THEY CAN'T HELP ME. I HAVE DONE SOME RESEARCH ON THIS AND IT SEEMS TO BE A COMMON PROBLEM IN THESE VEHICLES.*AK

Visibility › Power Window Devices and Controls
Filed Jul 6, 200492,000 milesAZ

POWER WINDOWS WERE REPLACED ON SEVERAL OCCASIONS, AND THEY STILL FELL DOWN. THE REGULATORS WERE REPLACED. THEY FELL DOWN INSIDE THE DOOR. MANUFACTURER WAS CONTACTED, THERE WAS NOTHING THEY COULD DO.

Electrical System › Wiring › Front UnderhoodFire
Filed Jul 6, 2004IA

WHILE TURNING THE VEHICLE ON CONSUMER HEARD A LOUD KNOCKING NOISE COMING FROM THE FRONT. CONSUMER TURNED THE VEHICLE OFF AND NOTICED THAT SMOKE WAS COMING FROM UNDERNEATH THE HOOD. THE FIRE WAS EXTINGUISHED BY THE CONSUMER. *AK THE FIRE DEPARTMENT WAS CONTACTED AFTER THE FIRE WAS EXTINGUISHED BECAUSE THE VEHICLE WAS STILL SMOLDERING. *NM

Steering › Rack and Pinion
Filed Jun 23, 200473,000 milesIN

WHILE DRIVING RACK AND PINION STEERING FAILED. THIS FAILURE RESEMBLED THE ONE DESCRIBED IN POWER STEERING RECALL 02V286000O. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN. *AK THE STEERING WHEEL WOULD STICK WHILE TURNING LEFT. *SC

Exterior Lighting › Headlights
Filed Jun 21, 200475,000 milesKY

PASSENGER SIDE HEADLIGHT LENS FELL OFF, RESULTING IN BULB FAILURE. NO ACCIDENT OR ANYTHING TO CAUSE THIS, HEADLIGHT JUST FELL OFF, HAPPENED WHILE DRIVING DID NOT NOTICE UNTIL I GOT HOME. *AK

Exterior Lighting › Headlights › Concealment Devices
Filed May 20, 2004PA

WHEN DRIVING AT NIGHT CONSUMER NOTICED THAT THE LEFT HEADLIGHT LENS FELL OFF. *AK

Steering › Rack and Pinion › Rack
Filed May 13, 200486,000 milesNJ

MY 97 PONT GRAND PRIX WAS RECALLED IN JAN 2003 FOR THE RACK AND PINION STERRING,IT WAS REPAIRED . IN JULY I LOST CONTROLL OF THE CAR BECAUSE OF THE STEERRING ,NO INJURIES.I HAD TO GET IT FIX AT THE LOCAL GARAGE.WHEN I MADE THE COMPLAINT TO PONTIAC THEY TOLD ME SO SORRY BUT THEY WOULD NOT HONOR ANY REPAIRS ON THIER POOR FIX. *AK

Suspension › Front › Springs › Coil Springs
Filed Apr 28, 2004PA

ON APRIL 26, 2004 CONSUMER NOTICED THAT RIGHT REAR TIRE WAS RUBBING DUE TO CRACKED RIGHT REAR COIL SPRING. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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