Page 5 of 6 · complaints 201–250 of 293

2004 Pontiac Grand AM complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Exterior Lighting
Filed Jul 15, 2008NC

CLICKING NOISE IN DASH PANEL TO WHICH I CAN'T SEEM TO FIND. IT SOUNDS LIKE SWITCH CLICKING ON AND OFF. THE LIGHTS ON THE INTERIOR FLASH SOMETIMES AND ALSO AFTER THE CAR IS TURNED OFF, AND WERE SITTING OUTSIDE, THE HEADLIGHTS AND OR PARK LIGHTS FLASH ON AND OFF EVERY FEW SECONDS OR SO. COULD BE A FUTURE FIRE HAZARD. *TR

Exterior Lighting › Turn Signal › Switch
Filed Jun 22, 200850,000 milesLA

ON MY 04 GRAND AM AFTER USING TURN SIGNAL,CLICKING NOISE STARTED COMING FROM BEHIND HAZARD SIGNAL AND NOW SOMETIMES A PUFF OF SMOKE HAS STARTED COMING FROM THE STEERING COLUMN WITH ONLY 43K ON CAR, REPLACED HAZARD SWITCH, FIXED FOR ONLY 2 DAYS THEN SAME PROBLEM, NOTICED COMPLAINTS OF SAME PROBLEM AND THIS WAS A RECALL ON EARLIER MODELS, SHOULDN'T THIS RECALL BE EXTENDED?? PLEASE GO TO WWW.MYCARSTATS.COM THERE ARE MANY COMPLAINTS OF THE PROBLEM. MORE COMPLAINTS FROM OTHER OWNERS. 2ND COMPLAINT OF TURN SIGNAL ELECTRICAL PROBLEM. RESULT OF DEFECTIVE MULTIFUNCTION SWITCH ALSO PRESENT IN OTHER YEARS AS WELL AND OTHER GM VEHICLES. IN RESEARCHING THIS PROBLEM I HAVE FOUND IT IS NOT A MATTER OF IF BUT WHEN IT WILL HAPPEN. CAR WAS REPAIRED 1/18/08. THIS IS THE DESCRIPTION OF THE REPAIR FROM THE MECHANIC: DIAGNOSE CLICKING NOISE IN DASH, REMOVE DASH FACE - CHECK WIRING, SWITCHES, TBS'S AND RECALLS. PROBLEM CAUSED BY SHORT IN MULTI FUNCTION SWITCH THAT DAMAGED FLASHER UNIT. R&R STEERING COLUMN COVERS AND AIR BAG TO REPLACE MULTI FUNCTION SWITCH, REPLACE HAZARD LAMP FLASHER UNIT. PART DESCRIPTION: MULTI FUNCTION SWITCH ASSEMBLY (HEADLAMPS, WIPERS, TURN SIGNALS, DIMMER ALL IN ONE UNIT.) HAZARD LAMP/FLASHER UNIT ASSEMBLY. TOTAL COST $474.31. IF YOU WILL REFER BACK TO 2000, GM RECALL NO03043 AND 2001 GM RECALL NO03043 YOU WILL SEE THEY WERE RECALLED FOR THE SAME THING! IN ADDITION TO A POSSIBLE CRASH DUE TO THE DEFECTIVE SWITCH THAT YOU NOTED, YOU MIGHT WANT TO ADD THAT 1) VERY DISTRACTING

Electrical System
Filed Jun 17, 200855,000 milesFL

TL*THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT THE PASS LOCK SYSTEM PREVENTED THE VEHICLE FROM STARTING. HE WOULD HAVE TO LEAVE THE KEY IN FOR TEN MINUTES AND WAIT FOR THE SECURITY LIGHT TO STOP BLINKING. THE PASS LOCK SYSTEM WOULD RESET ITSELF AND THEN HE COULD START THE VEHICLE. THE MANUFACTURER STATED THAT NOTHING COULD BE DONE TO ASSIST. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS APPROXIMATELY 67,000 AND FAILURE MILEAGE WAS APPROXIMATELY 55,000.

Structure
Filed Jun 3, 200890,000 milesMI

A RAMPANT "CLICKING' NOISE NEAR THE HAZARD BUTTON, THE BLINKER ACTUAL GOT STUCK ON AND STARTED SMOKING THE OTHER DAY; I REPLACED A PART FOR THE SAME PROBLEM ABOUT 2 YEARS AGO. BLINKERS AND HAZARDS STILL CURRENTLY WORK. THE NOISE COMES ON INCONSISTENTLY, BUT ALMOST WITHOUT FAIL AFTER USING MY BLINKER. *TR

Electrical System › Ignition › Anti-theft › Control Module
Filed May 27, 200879,939 milesTX

I HAVE A 2004 PONTIAC GRAND AM GT AND WHILE I WAS DRIVING THE SECURITY LIGHT CAME ON AND WHEN THE IGNITION WAS TURNED OFF THE CAR WOULD NOT START BACK UP. I HAD TO END UP PAYING $578.16 TO HAVE THE PASSLOCK SENSOR AND IGNITION CYLINDER REPLACES. *TR

Visibility
Filed May 11, 200862,000 milesME

CLICKING NOISE COMING FROM DASHBOARD. FROM RESEARCHING INTERNET OTHER CONSUMERS HAVE SAME PROBLEM SAID THEY WERE TOLD IT WAS MULTI-FUNCTION SWITCH. I HAD NOT HEARD THE CLICKING BEFORE JUST STARTED ALL OF A SUDDEN. I HAVE NOT HAD IT FIXED YET BECAUSE I DIDN'T KNOW WHAT WAS CAUSING IT. *TR

Visibility
Filed May 11, 200862,000 milesME

ONE DAY I WENT TO ROLL UP MY WINDOW AND WHEN I PUSHED THE UP BUTTON, THE WINDOW STARTED GOING UP BUT IT SUDDENLY STOPPED LIKE IT WAS CAUGHT ON SOMETHING. I CONTINUED TO PUSH THE UP BUTTON AND THE WINDOW WOULDN'T MOVE. SO I PUSHED THE DOWN BUTTON AND THE WINDOW WENT DOWN. SO I PUSHED THE UP BUTTON AGAIN AND THE WINDOW WENT UP AND MADE A NOISE LIKE IT GOT CAUGHT AGAIN AND THE WINDOW WENT UP. SINCE THAT DAY IT HAS CONTINUED TO GET CAUGHT UP BUT CONTINUES TO GO UP. *TR

Electrical System
Filed May 11, 200862,700 milesME

THIS IS THE 2ND TIME MY CAR IS RUNNING FINE WHEN I TURN IT OFF AND WHEN I GO OUT TO RUN AN ERRAND, THERE IS NO POWER AT ALL. WHEN I TURN THE KEY, THERE IS NOTHING AT ALL. EVERYTHING IS COMPLETELY DEAD, NOTHING LIGHTS UP AT ALL. IT HAPPENED THE 1ST TIME EARLIER THIS WINTER AND THE GARAGE WAS ABLE TO RESET IT AND IT STARTED RIGHT UP. I HAVE TRIED PUTTING THE KEY TO THE ON POSITION AND WAITING 10 MINUTES AND TURN IT TO THE OFF POSITION AND THEN TRYING TO START IT. THERE IS STILL NOTHING. I ASSUME I WILL HAVE TO HAVE IT TOWED TO THE GARAGE AND POSSIBLY HAVE THE IGNITION SWITCH REPLACED. I FIGURE THAT IS WHAT IT MUST BE BECAUSE I HAVE BEEN DOING RESEARCH ON THE INTERNET AND ALOT OF CONSUMERS HAVE HAD THE SAME PROBLEM AND THAT IS WHAT WAS WRONG AND I ALSO NOTICED THAT IT CAN HAPPEN AGAIN AT ANY TIME LEAVING PEOPLE STRANDED. I JUST HAPPENED TO BE THAT BOTH TIMES I WAS IN MY OWN YARD WHEN IT DID IT TO ME. *TR

Exterior Lighting › Hazard Flashing Warning Lights › Switch
Filed Apr 23, 2008LA

ON MY 2004 GRAND AM I NOTICED AFTER USING TURN SIGNAL... CLICKING NOISE COMING FROM DASH BEHIND HAZARD SIGNAL AND NOW SMOKE HAS STARTED COMING FROM THE STEERING COLUMN WITH ONLY 78K MILES ON CAR... NOTICED SEVERAL OTHER COMPLAINTS OF THE SAME PROBLEM AND THAT THIS WAS RECALLED ON EARLIER MODELS... SHOULDN'T THIS RECALL BE EXTENDED? CONTACTED GM WITH NO HELP FROM THEM. *TR

Electrical System › Ignition › Anti-theft › Control Module
Filed Apr 15, 200849,643 milesIA

THE SECURITY LIGHT COMES ON AND WON'T ALLOW ME TO START THE VEHICLE UNTIL I LET IT SIT FOR 10 MINUTES WITH THE IGNITION IN THE "ON" POSITION. THERE ARE INTERNET MESSAGE BOARDS WITH TONS OF COMPLAINTS ABOUT THIS AND GM WON'T REPAIR IT. THE COST FOR THE REPAIR IS $400.00 AND THE DEALER SAYS IT IS A COMMON PROBLEM TO HAVE THE PASSLOCK FAIL. THE CAR ONLY HAS 49,00 MILES ON IT. WHAT CAN I DO TO GET THIS FIXED? *TR

Structure › Body
Filed Apr 13, 2008IL

WATER LEAKING IN ON PASSENGER SIDE FLOOR BOARD. *TR

Electrical System › Ignition › Anti-theft › Control Module
Filed Apr 6, 200846,000 milesMO

SECURITY SYSTEM FAILURE...NO WARNING. SECURITY LIGHT ON AS I WENT TO WORK. THE CAR SAT ALL DAY...THEN IT WOULDN'T START. THE CAR DOES NOT RECOGNIZE MY KEYS. IN DOING SOME RESEARCH I HAVE FOUND THAT THIS IS A MAJOR PROBLEM FOR ALL GRAND AMS, NOT JUST FOR 2004 MODELS. WHY DOES PONTIAC CONTINUE TO USE DEFECTIVE PASSLOCK SYSTEMS IN THEIR CARS. COST TO REPAIR RUNS APPROXIMATELY 450.00. IN MY RESEARCH I HAVE FOUND THAT EVEN AFTER IT IS "FIXED" IT CAN AND DOES HAPPEN AGAIN. I WOULD THINK THAT PONTIAC SHOULD QUIT USING THEM AND PUTTING THEM ON THEIR CARS, OR PAY FOR THE REPAIRS SINCE THEY KNOW IT IS BAD AND GOING TO GO BAD OVER AND OVER AGAIN. IT ISN'T LIKE THE CAR IS A BMW OR ROLLS OR SOMETHING. I FOR ONE COULD LIVE WITHOUT THE PASSLOCK SECURITY SYSTEM. *TR

Visibility › Windshield
Filed Mar 27, 200891,000 milesOK

WEATHER STRIPPING AROUND WINDSHIELD POPPING OFF. *TR

Exterior Lighting › Turn Signal › Flasher Unit
Filed Mar 14, 2008MO

AFTER TURNING THE SIGNAL LIGHT CONTINUES TO TICK NON STOP. WE CONTACTED THE DEALER AFTER LEARNING THIS PROBLEM IS VERY COMMON. THEY STATED THERE IS NO RECALL ON THE SWITCH PROBLEM LOCATED IN THE STEERING COLUMN BUT IT IS ON THE BULLETIN...NOT SURE WHAT THAT MEANS...THEN WE WERE TOLD IT WOULD BE $350 OUT OF OUR POCKET TO FIX THIS VERY COMMON PROBLEM. *TR

Electrical System › Ignition › Anti-theft › Control Module
Filed Mar 11, 200836,225 milesKS

THE PASSLOCK ANTI-THEFT DEVICE INSTALLED IN THE IGNITION SWITCH OF MY '04 PONTIAC GRAND AM SE WILL ENGAGE AND MAKE MY CAR IMPOSSIBLE TO START. IT HAPPENS SEVERAL TIME PER WEEK SINCE I PASSED 36,000 MILES, NOW AT 36,868. I THOUGHT MINE WAS AN ISOLATED CASE, BUT AFTER READING COMPLAINT AFTER COMPLAINT FROM CUSTOMERS WHO HAVE THIS DEVICE INSTALLED IN THEIR VEHICLES IT'S OBVIOUS THAT THIS DEVICE HAS A DESIGN FLAW SINCE MANY HAVE HAD THEIR IGNITION SWITCHES REPLACED ONLY TO HAVE THE SAME PROBLEM HAPPEN AGAIN AND AGAIN. GM EVEN LISTS A PROCEDURE TO "RESET" THE ANTI-THEFT SENSOR IN MY OWNERS MANUAL. I HAVE A PREGNANT WIFE AND TWO OTHER SMALL CHILDREN. WHAT AM I SUPPOSED TO DO IN AN EMERGENCY WHEN I GET INTO MY CAR AND CAN'T GET IT STARTED BECAUSE OF THIS FAULTY DEVICE? WAIT 10 MINUTES FOR THIS CONTRAPTION TO "RESET" ITSELF WHILE PRECIOUS TIME IS TICKING AWAY? WHEN THIS ANTI-THEFT SENSOR ISN'T KEEPING ME FROM STARTING THE ENGINE THE IGNITION SWITCH AND EVERYTHING ASSOCIATED WITH IT WORKS BEAUTIFULLY. I WOULD LIKE FOR GM TO COME WITH A SOLUTION TO THIS ANNOYING AND POSSIBLY LIFE THREATENING FAULTY SENSOR AND REPLACE THE THE IGNITION SWITCH WITH A MORE RELIABLE SWITCH OR PAY TO HAVE THE DEALERSHIP DISABLE THIS USELESS HEADACHE ALTOGETHER. *TR

Exterior Lighting › Hazard Flashing Warning Lights › Switch
Filed Mar 10, 2008NV

2004 PONTIAC GRAND AM DEFECT IN THE MULTI FUNCTION UNIT. CONSUMER STATES THAT UPON HER RESEARCH IF THE MULTI FUNCTION UNIT HAS A FAILURE WITH THE TURN SIGNALS AND HAZARD WARNING SWITCHES IS THAT IT CANNOT BE REPAIRED IT HAS TO BE REPLACED. *KB THE MULTI-FUNCTION SWITCH WAS REPLACED ON THE CONSUMER'S VEHICLE. *JB

Electrical System › Ignition › Anti-theft › Control Module
Filed Feb 11, 200857,199 milesPA

IGNITION DEFECTIVE - WILL NOT START/UNABLE TO TURN KEY IN IGNITION. SEEMS LIKE TUMBLERS IN IGNITION ARE NOT ACTIVATING TO RECOGNIZE KEY. HAVE TRIED TO START SEVERAL TIMES PER DAY - HAS BEEN SITTING FOR 3+ WEEKS AND CANNOT PUT INTO NEUTRAL TO TOW. NO PROBLEMS LEADING UP TO THIS EVENT. *TR

Electrical System
Filed Feb 10, 2008KS

ON MY 2004 GRAND AM NOTICED AFTER USING TURN SIGNAL... CLICKING NOISE COMING FROM DASH BEHIND HAZARD SIGNAL STARTED AND NOW SMOKE HAS STARTED COMING FROM THE STEERING COLUMN WITH ONLY 43K MILES ON CAR... NOTICED SEVERAL OTHER COMPLAINTS OF THE SAME PROBLEM AND THAT THIS WAS RECALLED ON EARLIER MODELS... SHOULDN'T THIS RECALL BE EXTENDED?? *TR

Electrical System
Filed Jan 28, 200859,240 milesNV

SECOND COMPLAINT REGARDING THE TURN SIGNAL ELECTRICAL PROBLEM. THIS PROBLEM IS A RESULT OF A DEFECTIVE MULTIFUNCTION SWITCH AND IS PRESENT IN OTHER YEARS OF THE GRAND AM AS WELL AS OTHER GM VEHICLES. IN RESEARCHING THIS PROBLEM I HAVE LEARNED THAT IT IS NOT A MATTER OF "IF" IT WILL HAPPEN TO YOUR PONTIAC BUT RATHER "WHEN" IT WILL HAPPEN. MY PONTIAC WAS REPAIRED JANURARY 18, 2008. THE FOLLOWING IS THE DESCRIPTION OF THE REPAIR FROM THE MECHANIC: DIAGNOSE CLICKING NOISE IN DASH, DISMANTLE DASH FACE AND CHECK WIRING AND SWITCHES, CHECK TBS'S AND RECALLS. PROBLEM CAUSED BY SHORT IN MULTI FUNCTION SWITCH THAT DAMAGED FLASHER UNIT. R&R STEERING COLUMN COVERS AND AIR BAG TO GAIN ACCESS TO REPLACE MULTI FUNCTION SWITCH, REPLACE HAZARD LAMP SWITCH/FLASHER UNIT. PART DESCRIPTION: MULTI FUNCTION SWITCH ASSEMBLY (HEADLAMPS, WIPERS, TURN SIGNALS, DIMMER ALL IN ONE UNIT.) HAZARD LAMP/FLASHER UNIT ASSEMBLY. TOTAL COST $474.31. MY COST TO RENT A CAR $59.85. IF YOU WILL REFER BACK TO 2000, GM RECALL NO03043 AND 2001 GM RECALL NO03043 YOU WILL SEE THESE VEHICLES WERE RECALLED FOR EXACTLY THE SAME THING! IN ADDITION TO THE CONSEQUENCES OF A POSSIBLE CRASH AS A RESULT OF THE DEFECTIVE SWITCH THAT YOU NOTED, YOU MIGHT WANT TO ADD THAT 1) IT IS VERY DISTRACTING 2) IF THE VEHICLE IS NOT REPAIRED, THE BRAKE LITES START FAILING, THE STEERING ASSEMBLY STARTS SMOKING....AND BEST OF ALL, IF YOU TAKE IT TO CERTIAN PONTIAC DEALERS THEY HAVE ACTUALLY STATED THAT THE SMOKING WAS NORMAL DURING THE SUMMER MON

Electrical System › Wiring › Interior/Under Dash
Filed Jan 16, 200859,300 milesNV

FORTUNATELY, MY COMPLAINT DOES NOT INVOLVE ANY DEATHS, INJURIES OR CRASHES. MY INQUIRES REGARDING AN ELECTRICAL PROBLEM HAVE GONE UNANSWERED AND BEFORE I SPEND A GREAT DEAL OF MONEY HAVING MY DASH BOARD DISASSEMBLED, I AM TURNING TO YOU TO SEE IF YOU HAVE RECEIVED ANY RELATED COMPLAINTS. *TR

Electrical System › Wiring › Interior/Under Dash
Filed Jan 5, 200800

THE TURN SIGNALS CONTINUE TO CLICK WHEN NOT IN USE. I TOOK IT TO THE MECHANICS AND IT WAS DIAGNOSED AS A MULTIFUNCTION CONTROL SWITCH, WHICH IS $200.00 CANADIAN FOR THE PART ALONE ONLY AVAILABLE AT THE DEALER. IT IS 2.5 HRS OF LABOUR TO REPLACE IT AS THE STEERING WHEEL HAS TO BE PULLED. *CN

Electrical System
Filed Dec 14, 2007LA

SECURITY LIGHT COMES ON - CAR WON'T START - LET SET FOR 10 MINUTES - TURN IGNITION OFF AND BACK ON - SECURITY LIGHT COMES ON GOING DOWN THE ROAD. - SOMETHING TO DO WITH PASSLOCK ACCORDING TO INFO ON INTERNET. *TR

Fuel System, Other › Storage › Tank Assembly › Pressure Relief Devices
Filed Dec 12, 200750,000 milesVT

TL*THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT OIL HAS BEEN SPROUTING OUT UNDER THE HOOD AND THE UNDERCARRIAGE. SHE NOTICED A GASOLINE SMELL WHEN SHE INITIALLY PURCHASED THE VEHICLE. GENERAL MOTORS INFORMED HER OF NHTSA CAMPAIGN ID NUMBER 07E021000 (FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES); HOWEVER, HER VIN WAS NOT INCLUDED IN THE RECALL. THE DEALER ALSO STATED THAT THE REGULATOR WAS A MANUFACTURER DEFECT AND NOTHING COULD BE DONE BECAUSE THE WARRANTY EXPIRED. AS A RESULT, HER CHILDREN BECAME VIOLENTLY ILL DUE TO THE FUMES. THE CURRENT MILEAGE WAS 54,000 AND FAILURE MILEAGE WAS 50,000.

Fuel System, Gasoline › Storage
Filed Dec 5, 200748,000 milesMS

TL*THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT SHE SMELLED FUEL IN AND OUTSIDE OF THE VEHICLE. SHE TOOK THE VEHICLE TO THE DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE HOWEVER, THEY REPLACED THE GAS TANK. THERE IS A RECALL FOR THE FUEL SYSTEM, GASOLINE: STORAGE (NHTSA CAMPAIGN ID #04V301000) HOWEVER, THE MANUFACTURER STATED THAT HER VIN NUMBER WAS NOT INCLUDED. THE FAILURE AND CURRENT MILEAGES WERE 48,000.

Power Train › Clutch Assembly › Pedal/Hand Lever(motorcycle)
Filed Nov 7, 200742,011 milesMO

ON TUESDAY NOVEMBER 6TH 2007 AT APPROXIMATELY 6:11PM I WAS TRAVELING SOUTH ON TALYOR AVE. IN KIRKWOOD, MO WHEN I WENT TO APPLY THE CLUTCH THERE WAS A STIFFNESS AND IT DID NOT WANT TO DEPRESS AT FIRST, BUT THEN DEPRESSED. A SHORT TIME LATER I HAD TURNED ONTO SOUTH KIRKWOOD RD AND AT APPROXIMATELY 6:16PM I WAS APPROACHING THE INTERSECTION OF SOUTH KIRKWOOD RD AND BIG BEND BLVD. THERE WAS A RED LIGHT AT THE INTERSECTION SO I APPLIED MY BRAKES AND TRIED TO APPLY THE CLUTCH AND AGAIN IT SEEMED TO HESITATE AND NOT WANT TO DEPRESS AND THEN IT WENT STRAIGHT TO THE FLOOR BUT DID NOT ACTUALLY ENGAGE. TO PREVENT COLLISION WITH ANOTHER THE VEHICLE IN FRONT OF ME AND I COULD NOT GET THE VEHICLE OUT OF GEAR SO I HAD TO TURN THE VEHICLE OFF. WITH THE VEHICLE OFF I WAS ABLE TO GET THE VEHICLE OUT OF GEAR AND COASTED BACKWARDS INTO A PARKING LOT. AFTER INSPECTION BY MYSELF AND A GM DEALER IT HAS BEEN DISCOVERED THAT THE CONTROL ROD LINKAGE THAT GOES FROM THE CLUTCH TO THE CLUTCH PEDAL IS CONNECTED TO THE CLUTCH PEDAL BY A SMALL THIN PIECE OF PLASTIC. THIS PLASTIC COMPONENT FAILED PREVENTING THE OPERATION OF THE CLUTCH. *TR

Suspension › Front › Macpherson Strut
Filed Nov 7, 200735,979 milesMO

NOISE COMING FROM FRONT END OF CAR. DEALER INVESTIGATED AND FOUND THAT A FRONT STRUT HAD FAILED AND COLLAPSED WITH LESS THAN 36K MILES ON THE VEHICLE. DEALER REPLACED STRUT. NOTICED IN SEARCHING COMPLAINTS THIS IS NOT THE FIRST REPORTED INSTANCE OF THIS HAPPENING ON LOW MILEAGE GRAND AM'S. *TR

Steering › Hydraulic Power Assist System
Filed Nov 7, 200731,655 milesMO

OVER THE PREVIOUS SEVERAL MONTHS I NOTICED A NOISE COMING FROM THE STEERING DURING TURNING THE VEHICLE IN PARK LOTS AND AT SPEEDS SLOWER THAN ABOUT 30 MPH. TOOK TO GM DEALER WITH 31,655 MILES ON VEHICLE. DEALER DISCOVERED THAT THE POWER STEERING GEARS HAD FAILED AND THEY REPLACED THE POWER STEERING. *TR

Electrical System › Ignition › Anti-theft › Control Module
Filed Oct 26, 200778,000 milesIL

THERE IS A PROBLEM WITH THE VEHICLE NOT STARTING ALL THE TIME. NO WARNING TO THE PROBLEM AND IT SEEMS THAT THERE IS NO PATTERN. ALSO HAVE A TURN SIGNAL ISSUE, THE SOUND GOES ON CONTINUOUSLY. AFTER SOME ONLINE RESEARCH I HAVE FOUND THE PROBLEMS TO BE COMMON. THE STARTING ISSUE HAS SOMETHING TO DO WITH THE SECURITY SYSTEM WHICH I HAVE HEARD REFERRED TO AS PASSLOCK. HAVE CONTACTED GM ON MANY LEVELS, IN PERSON AND OVER THE PHONE, WITH NO SOLUTION THAT SUITS ME. CHARGED ME $40, TO TELL ME THE TURN SIGNAL WOULD BE $300 TO FIX, OR SO THEY SAY. HAVE NOT HAD AN ESTIMATE ON THE IGNITION PROBLEM BUT HAVE SEEN WHAT OTHER PEOPLE HAVE PAID AND COULD BE BETWEEN $400 AND $1000. TO HAVE THE PART REPLACED WITH THE SAME JUNK FROM GM. WILL NEVER BUY ANOTHER GM VEHICLE AGAIN. IT IS A SHAME THAT OUR AMERICAN CARS PALE IN COMPARISON TO THEIR FOREIGN COUNTERPARTS. I HOPE THAT THIS INFORMATION IS USEFUL AND THAT THIS PROBLEM CAN BE RESOLVED, WITH GM RECALLING ALL OF THE PROBLEM VEHICLES AND STANDING BEHIND THEIR TERRIBLE PRODUCT. IF I CAN BE OF ANY FURTHER ASSISTANCE DO NOT HESITATE TO CONTACT ME. *TR

TiresCrash
Filed Oct 23, 2007OH

2004 PONTIAC GRAND AM HIT ANOTHER VEHICLE BECAUSE THE DRIVERS TIRE WAS FLAT. NO INJURIES WERE PRESENT. *KB THE CONSUMER FELT THE TIRE GO FLAT, AS HE TRIED TO GET TO THE SHOULDER, THE REAR OF THE VEHICLE SPUN OUT OF CONTROL ON THE WET ROADWAY. (OHIO TRAFFIC CRASH REPORT) *JB

Exterior Lighting › Hazard Flashing Warning Lights › Switch
Filed Oct 20, 200767,000 milesID

2004 PONTIAC GRAND AM SE - WHILE THE CAR IS TURNED ON AND WHILE DRIVING, THE TURNING SIGNALS OR THE HAZARD FLASHER UNIT IS CLICKING SOMEWHERE IN THE MIDDLE OF THE DASH NEAR THE RADIO WHILE THE BLINKER SWITCH IS IN THE OFF POSITION. I HAVE RESEARCHED THIS ISSUE ON THE WEB AND IT APPEARS THAT PREVIOUS YEARS HAD RECALLS ON THE SAME ISSUE. I REFUSE TO PAY $300 AT THE DEALERSHIP FOR A UNIT THAT OBVIOUSLY HAS A TRACK RECORD OF FAILURES. *TR

Tires › Sidewall
Filed Oct 15, 200734,000 milesNV

SIDE WALL OF ALL 4 TIRES SHOW CRACKS. *JB

Exterior Lighting › Hazard Flashing Warning Lights
Filed Oct 5, 200741,715 milesNC

TL*THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE HAZARD AND TURN SIGNAL LIGHTS WOULD NOT WORK. ON OCTOBER 24, 2005, THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE, HOWEVER, THE FAILURE RECURRED. SHE SPOKE TO THE DEALER AND THEY ARE ATTEMPTING TO CHARGE HER FOR THE REPAIR, HOWEVER, SHE BELIEVES THAT IT IS A MANUFACTURER DEFECT FOR THE SAME PART TO FAIL WITHIN TWO YEARS. THE CURRENT MILEAGE WAS 86,392 AND FAILURE MILEAGE WAS 41,715.

Electrical System › Ignition › Anti-theft › Control Module
Filed Oct 1, 2007MI

2004 PONTIAC GRAND AM WILL NOT START. HAVE TO RESET SOME SECURITY CODE. LEAVES YOU STRANDED FOR AT LEAST 15 MINUTES. PONTIAC WILL NOT TELL YOU HOW TO FIX. MANY TRIPS TO REPAIR SHOP, LOTS OF MONEY SPENT WITH NO FIX. *TR

Seats
Filed Sep 21, 200741,973 milesTX

TL*THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT THE DRIVER SEAT FELT VERY LOOSE AND ROLLS ALL THE WAY BACK. THE SEAT DOES NOT LOCK IN ANY POSITION AND HE BELIEVED THAT THE BOLTS FAILED. HE ALSO BELIEVED THAT THE SEAT WAS DEFECTIVE AND UNSAFE IN CASE A CRASH OCCURRED. THE VEHICLE WILL BE TAKEN TO THE DEALER. THE CURRENT MILEAGE WAS 42,984 AND FAILURE MILEAGE WAS 41,973. RECEIVED 12/12/07 64200. THE DEALER STATED THE METAL UNDER THE SEAT HAD BROKEN IN HALF. UPDATED 12/12/07. *JB

Electrical System › Ignition › Anti-theft › Control Module
Filed Sep 19, 2007TX

PROBLEM WITH PASSLOCK SYSTEM, CAR NOT TURNING ON, HAS LEFT STRANDED 6 TIMES WITH MY SON AT NIGHT, COSTED ME TOW CHARGES, NEW BATTERY, MISSED DAYS FROM WORK, CAR IS ONLY 50,000, BOUGHT IT BRAND NEW FROM DEALER, DRIVER SIDE WINDOW MOTOR WILL NOT WORK, REAR VIEW MIRROR FELL, TURN SIGNAL CONTINUE TO CLICK EVEN AFTER TURN MADE, AC REGULATOR BOTTOM FELL OF. THIS CAR IS A LEMON. *TR

Exterior Lighting › Turn Signal › Switch
Filed Sep 9, 2007NE

BLINKER SWITCH CONTINUOUSLY CLICKS/MAKES NOISE, EVEN WHEN THE SWITCH IS NOT IN USE. *JB

Engine and Engine Cooling › Cooling System › Radiator Assembly
Filed Sep 6, 200748,427 milesIN

HI..MY NAME IS [XXX] ..I WOULD LIKE TO REPORT RECALL ON MY VEHICLE. I BOUGHT 2004 PONTIAC GRAND AM GT LAST APRIL 7TH OF 2006 AT KELLEY'S NORTHSIDE CHEVROLET IN EVANSVILLE INDIANA WITH LOW MILEAGE 30,427. I DON'T KNOW HOW LONG THE RADIATOR HAD THE PROBLEM. TIL NOW LAST MONTH IT APPEARED THAT THE RADIATOR GOT WORSE AND CAN'T DRIVE IN BAD CONDITION. I TOOK MY VEHICLE TO 2 DIFFERENT MECHANIC TO LOOK AT THE RADIATOR. THEY SAID THAT I NEED NEW RADIATOR. I CAN'T BELIEVE THAT I HAD BAD RADIATOR BECAUSE I DON'T DRIVE THAT MUCH IN 1 YEAR AFTER I BOUGHT IT.RIGHT NOW THE MILEAGE ON MY VEHICLE IS ONLY 48,400.. IMPOSSIBLE. SO THAT WHY I WANT TO FILE COMPLAINT REPORT RECALL ON MY VEHICLE..IT MIGHT BE FROM MANUFACTURE ..OTHER REASON IS THAT I CAN'T AFFORD TO PAY FOR NEW RADIATOR WHICH I THINK I SHOULDN'T PAY FOR THIS..ALSO I HAD WARRANTY BUT WILL NOT COVER THE RADIATOR JUST FOR THE PARTS..IF YOU REPLY ME BACK SOON AS POSSIBLE.THAT WOULD BE NICE IF YOU CAN EMAIL ME OR CALL ME THUR TTY..I AM DEAF. I SURE HOPE YOU CAN HELP ME IN ANY WAY YOU CAN..HERE IS MY EMAIL ADDRESS IS [XXX] MY PHONE NUMBER IS [XXX] AND PLEASE USE RELAY 711 FIRST THEN GIVE MY PHONE NUMBER..THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Exterior Lighting › Hazard Flashing Warning Lights › Switch
Filed Aug 19, 2007GA

THE CLICKING NOISE FROM THE BLINKER CLICKS ALMOST ALL OF THE TIME. EVEN IF THE BLINKER IS NOT ON, THE NOISE STILL CLICKS. IT HAS BEEN GOING ON FOR SOME MONTHS NOW. IT IS GETTING WORSE DAY BY DAY. FOR THE PAST COUPLE OF MONTHS, IT HAS EVEN BEEN SMOKING. IT CLICKS REALLY FAST AND SMOKE COMES OUT. *JB

Air BagsCrash1 injured
Filed Aug 8, 200770,000 milesLA

MY SISTER WAS DRIVING MY 2004 PONTIAC GRAND AM WHEN SHE WAS REAR ENDED BY A CAR BEHIND HER BECAUSE A CAR HIT THE CAR BEHIND HER AND CAUSING MY CAR TO HIT THE CAR IN FRONT OF MY CAR. MY CAR HAS A LOT OF DAMAGE TO THE FRONT AND BACK AND IS NOW CONSIDERED A TOTAL LOSS AND MY AIR BAGS NEVER DEPLOYED. FOR THE AMOUNT OF DAMAGE ON MY CAR THE AIRBAGS SHOULD HAVE DEPLOYED. *JB

Tires › Bead
Filed Jul 30, 200714,370 milesPA

TL*THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE VEHICLE HAS GOODYEAR EAGLE TIRES, SIZE P225/50R16. THE CONTACT HEARD AN UNFAMILIAR NOISE COMING FROM THE FRONT END OF HER VEHICLE. THE DEALER STATED THAT THE NOISE ORIGINATED FROM THE TIRES AND ADVISED HER TO BRING HER VEHICLE IN EVERY 600 MILES TO HAVE THE TIRE BEADS LUBRICATED. THE CONTACT WAS INFORMED THAT SHE COULD PUT MORE AIR IN THE TIRES, BUT THAT WOULD RESULT IN MORE WEAR AND TEAR. THE VEHICLE WAS INITIALLY TAKEN TO THE DEALER ON JUNE 11, 2007 AND RETURNED ON JULY 31, 2007. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 15,000 AND FAILURE MILEAGE WAS 14,370.

Electrical System › Ignition › Anti-theft › Control Module
Filed Jul 20, 200729,185 milesNC

IN MAY, MY IGNITION SWITCH COMPLETELY LOCKED UP. THE IGNITION SYSTEM IS INTEGRATED WITH THE PASSLOCK SYSTEM. MY DEALER PERFORMED THE REPAIR OF THE IGNITION SYSTEM, AND NOW, JUST A FEW MONTHS LATER, I AM HAVING PASSLOCK PROBLEMS. AFTER RESEARCHING THE PROBLEM ON THE WEB, I HAVE DISCOVERED THAT THE PASSLOCK ISSUE IS A LONG OUTSTANDING PROBLEM THE MANUFACTURER IS AWARE OF, YET THEY HAVE DONE NOTHING TO RESOLVE THE PROBLEM FOR THE AFFECTED CUSTOMERS. THE COST OF REPAIR FOR THIS TYPE OF PROBLEM IS APPROXIMATELY $380. THIS FEE IS NOT JUSTIFIED AS IT IS THE RESULT OF A DEFECT IN DESIGN OR MANUFACTURE AND SHOULD BE SUBJECT TO A RECALL AND NOT FOISTED OFF ON THE CUSTOMER. *JB

Electrical System › Wiring › Interior/Under Dash
Filed Jul 18, 200741,280 milesOH

I OWNED THE CAR FOR 2 YEARS , AND IN THE 2 YEARS THE DOME LAMP FELL DOWN 4 TIMES. IT JUST RECENTLY FELL DOWN AGAIN ON THE 16 OF JULY. I PARKED THE CAR OUTSIDE OF MY HOUSE AND IN THE MORNING THE DOME LAMP WAS HANGING BY THE WIRES. THE FIRST TIME IT HAPPENED I WENT TO EAT AT A RESTAURANT, AND WHEN I WAS DONE I GOT INTO THE CAR AND SAW THE DOME LAMP HANGING BY THE WIRES.*AK

Structure › Body › Door
Filed Jul 18, 2007120 milesOH

5 DAYS AFTER I PURSHASED THE 2004 GRAND AM I WAS DRIVING ON THE EXPRESSWAY AND HEARD AN AIR LEAK COMING FROM DRIVER'S SIDE DOOR. I CALLED THE DEALERSHIP, BUT WAS UNABLE TO SET UP AN APPOINTMENT TO FIX THE LEAK SINCE THE VEHICLE WOULD BE IN THE SHOP FOR A COUPLE OF DAYS. I WAS UNABLE TO GET A RENTAL CAR BECAUSE OF MY AGE SO I COULDN'T MAKE AN APPOINTMENT AT THE DEALERSHIP. THE CAR WAS BRAND NEW AT THE TIME OF PURCHASE. *AK

Exterior Lighting › Hazard Flashing Warning Lights › Switch
Filed Jul 13, 200739,000 milesMN

I AM WRITING ABOUT THE "CLICKING NOISE" THAT OCCURS ON AND OFF AS I AM DRIVING. I HAVE CALLED THE PONTIAC DEALER AND THEY SAID THAT THIS HAPPENS VERY OFTEN AND THAT IT IS THE MULTI-FUNCTION SWITCH. AFTER DOING SOME RESEARCH, I REALIZED THAT 1999 AND 2000 MODELS WERE RECALLED AND WERE ABLE TO GET THIS FIXED FOR FREE. I HAVE A 2004 MODEL AND IT IS DOING THE SAME EXACT THING, WHY AREN'T OTHER YEARS ALSO RECALLED TO HAVE THIS PROBLEM FIXED. I VISITED MANY FORUMS ON THE INTERNET, AND THERE WERE HUNDREDS UPON HUNDREDS OF PEOPLE WHO FACE THE SAME ISSUE, CLICKING NOICE COMING FROM THE DASH. I FIGURED IT WOULDN'T HURT TO FILE A CLAIM AND HAVE YOU INVESTIGATE THIS PROBLEM THAT IS OCCURING IN PONTIAC VEHICLES. THANK YOU FOR YOUR TIME!

Electrical System › Ignition › Anti-theft › Control Module
Filed Jun 9, 200780,000 milesLA

CAR WILL NOT START SERCURITY LIGHT FLASHING PASSLOCK PROBLEM. *AK

Engine and Engine Cooling › Engine
Filed Jun 4, 20079,300 milesOH

TL*THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHILE MAKING A TURN, THE ENGINE SURGED AND LOST POWER. THE CONTACT WAS ABLE TO PULL OFF THE ROAD AND STOP THE VEHICLE BY APPLYING THE EMERGENCY BRAKE. THE VEHICLE WAS ABLE TO BE RESTARTED AND DRIVEN. THE VEHICLE IS CURRENTLY BEING DIAGNOSED. THE ENGINE SIZE, # OF CYLINDERS, AND PURCHASE DATE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 9,300.

Unknown or Other
Filed May 4, 200744,000 milesOH

TL*THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT WAS UNABLE TO START THE VEHICLE DUE TO THE SECURITY LOCKING UP. THE OWNER'S MANUAL PROVIDED INSTRUCTIONS ON HOW TO START THE VEHICLE, HOWEVER, ONCE THE VEHICLE STARTED, THE SECURITY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE IGNITION SWITCH AND LOCK CYLINDER WERE REPLACED. THE VEHICLE KEY ALSO HAD TO BE REPROGRAMMED. THE CURRENT AND FAILURE MILEAGES WERE 44,000.

Vehicle Speed Control
Filed Apr 18, 2007MI

WHILE DRIVING DOWN A STEEP HILL, APPLIED BRAKE AND CAR SEEMED TO ACCELERATE RATHER THAN BRAKE. THEN, TURNED INTO SUBDIVISION AND BRAKE PRESSURE WENT AWAY COMPLETELY THEN CAME BACK AFTER FINISHED TURN. *AK

Exterior Lighting › Turn Signal › Flasher Unit
Filed Apr 11, 200746,500 milesNC

2004 PONTIAC GRAND AM. INCESSANT TICKING, SUCH AS THE TURN SIGNAL THAT SEEMED TO COME FROM THE EMERGENCY FLASHER AREA ON THE DASHBOARD. HOWEVER, QUITE A FEW PEOPLE I HAD TALKED TO HAD THE SAME PROBLEM THAT HAS BEEN FIXED WITH A REPLACEMENT PART IN THE STEERING COLUMN. THE AMOUNTS SPENT VARIED FROM A FEW DOLLARS FOR A JUNK YARD PART, WHICH WAS STILL THE SAME MANUFACTURER ,TO UPWARDS OF $400 FOR A DEALER FIX. I AM NOT REPLACING A BAD PART WITH ANOTHER POTENTIALLY BAD PART FROM THE SAME MAKER, NOR AM I PAYING A DEALERSHIP HUNDREDS OF DOLLARS TO FIX A PROBLEM THEY SHOULD BE HELD ACCOUNTABLE FOR. THIS WAS APPARENTLY A WIDESPREAD PROBLEM THAT OCCURRED FOR MANY YEARS WITH THESE VEHICLES, YET VERY FEW OF THEM WERE ACTUALLY RECALLED. AS A NOTED, THE TICKING BEGAN AFTER. WHILE DRIVING)I SUDDENLY SAW A SMALL WISP OF SMOKE COMING FROM THE STEERING COLUMN. THE SMOKE HAD AN ELECTRICAL SMELL. WHEN I CALLED THE DEALERSHIP ABOUT THIS, I WAS TOLD THIS WAS A NORMAL OCCURRENCE SOMETIMES WHEN THE TEMPERATURE WAS HOT. THERE WAS NOTHING TO WORRY ABOUT. ALSO, WHEN I CALLED REGARDING THE TICKING NOISES NO ONE SEEMED TO HAVE ANY IDEA WHAT I COULD BE REFERRING TO... THAT' WAS WHEN I BEGAN MY INTERNET SEARCH AND DISCOVERED LOTS OF NASTY STORIES RELATING TO GM DEALERSHIPS AND THE SAME PROBLEM.*AK

Structure
Filed Mar 16, 20072,000 milesIN

I HAVE HAD TAKEN MY 2004 GRAND AM SE TO THE DEALERSHIP (MIKE RAISOR PONTIAC IN LAFAYETTE, IN.) ATLEAST 6 TIMES I KNOW OF. EVERY TIME IT WAS FOR THE SAME ISSUE (AIR LEAK). A GM REP CAME OUT TO THE DEALERSHIP TO DRIVE MY CAR, AND THAT REP STATED THAT MY CAR DID HAVE AN AIR LEAK, BUT IT WAS ACCEPTABLE TO HIM. GM WOULD NOT TAKE CARE OF THIS PROBLEM. THE DEALERSHIP HAD REPLACED QUATER PANEL AFTERQUARTER PANEL, LOWERED THE TRUNK DECK, REPLACED WINDOWS AND WINDOW APPLIQUES, FIXED DENTS IN THE ROOF ON EACH SIDE OF THE SUNROOF AND I THINK THATS A LITTLE TO MUCH.I WILL NEVER BUY ANOTHER GM PRODUCT AGAIN AS LONG AS I AM DRIVING. THE DEALERSHIP WAS FULL OF NOTHING, BUT FALSE PROMISES. I HAVE REPORTED THIS PROBLEM SEVERAL TIMES AND NOTHING GETS DONE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2004 Pontiac Grand AM → · Every Grand AM year → · How the figures are calculated →