HAD ROTORS AND BRAKE PADS REPLACED TWICE, AND THEY NEED TO BE REPLACED AGAIN DUE TO VIBRATING AND SHUDDER WHEN BRAKE IS APPLIED. DEALER REPLACED BOTH TIMES, DID NOT CHARGE. SERVICE PERSON SAID THEY WERE HAVING PROBLEMS WITH ROTORS ON THE MALIBU'S ?*AK
2000 Pontiac Grand AM complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
WHEN VEHICLE IS IN PARK / AIR CONDITIONER ON, AND SYSTEM IS TURNED OFF VEHICLE COMPLETELY SHUTSDOWN, CAUSE UNKNOWN. DEALER IS AWARE OF PROBLEM, BUT DOES NOT HAVE A SOLUTION. PLEASE GIVE ANY FURTHER DETAILS.*AK
ABS LIGHTS AND "WARNING" LIGHTS ARE COMING ON DASHBOARD, AND THERE IS VIBRATION COMING FROM VEHICLE DURING NORMAL OPERATION. DEALERSHIP HAS EXAMINED VEHICLE, AND HAS REPLACED BRAKE ROTORS AND FRONT WHEEL BEARINGS. *AKTHE STEERING WHEEL SHAKES AND THE VEHICLE PULLS TO THE RIGHT WHEN BRAKES ARE APPLIED. THE VEHICLE FUEL MILAGE WAS POOR ABOUT 17 MPG, ALSO THE SPEAKER AND ALTERNATOR ARE NOISY. *YH
TERRIBLE GRINDING SOUND WHILE STOPPING AND TURNING ON IN JULY. ROTORS AND BRAKES WERE SHOT, REPLACED SAME THINGS IN AUGUST.*AK
WHEN IT RAINS THE SIDE DOOR AREA SEEMS TO LEAK WATER ONTO BACK PASSENGER SIDE CARPETING. REPLACING SEALS AND RESETTING DOOR DOESN'T SEEM TO BE WORKING. HOPEFULLY FLOORBOARD IS NOT ROTTING.*AK
SEVERE SHAKING OF STEERING WHEEL WHEN BRAKING AT ANY SPEEDS OVER 25MPH. *AK
CONSUMER STATES HE DROVE THOUGH A PUDDLE OF WATER, AND VEHICLE WOULD NOT START, DUE TO WATER BEING IN ENGINE, DEALER REMOVED WATER FROM CYLINDERS, AIR INTAKE, AND ALSO REPLACED THE MAP SENSOR AND TPS SENSOR, WHEN CONSUMER RECEIVED VEHICLE BACK AND STARTED IT THE ENGINE WOULD REV UP AND DROP DOWN, AS HE CONTINUED TO DRIVE, IT WOULD REV UP AND DOWN CAUSING THE TRANSMISSION TO WANT TO SHIFT UP AND DOWN, VEHICLE ALSO STALLED WHILE DRIVING, ACCORDING TO MECHANIC THERE APPEARS TO BE ENGINE DAMAGE.*JB
CAR VIBRATES WHEN SLOWING DOWN TO STOP. ROTORS HAVE BEEN REPLACED ONCE, BUT SHOULD HAVE BEEN DONE SEVERAL TIMES. TRUNK HAS OPENED TWICE FOR NO REASON. FORTUNATELY NOTHING HAS BEEN STOLEN OUT OF IT, BUT WHO KNOWS WHEN IT WILL HAPPEN AGAIN.*AK
WHEN BRAKING VEHICLE WAS VIBRATING. DEALER REPLACED WARPED ROTORS. AT THIS TIME, ROTORS WARPED AGAIN. WILL BE REPLACED BY DEALER.*AK
DURING ROUTINE INSPECTION A LEAK WAS FOUND AND REPLACED BY DEALER. VEHICLE WAS AT DEALERSHIP IN MAY, RACK AND PINION STEERING WAS LOOSE. IT WAS TIGHTENED BY DEALER. RACK AND PINION STEERING TO BE REPLACED AT THIS TIME.*AK
DURING OIL CHANGE MECHANIC NOTICED A LEAK IN POWER STEERING LINE. DEALER REFUSED TO REPAIR UNDER WARRANTY, SAID IT WAS ONLY SEEPING, AND NOT BAD ENOUGH TO DO ANYTHING ABOUT IT. ON JULY 11, 2001 WHILE DRIVING 10-15 MPH POWER STEERING WENT OUT. NO ACCIDENT. *AK
ENGINE KNOCKS LOUDLY WHEN STARTING VEHICLE. WHILE DRIVING KOCKING CAN STILL BE HEARD. DEALER STATED ENGINE SOUNDED NORMAL.*AK
FRONT ROTORS REPLACED 3X AND PADS REPLACED 2X WITHIN 14 MONTHS OF HAVING VEHICLE AND 11,276 MILES. PONTIAC CUSTOMER SERVICE CONTACTED 2X WITH COMPLAINTS FILED. AWAITING RETURN CALL FROM SUPERVISOR AT CENTRAL FLORIDA LOCATION. DEALER STATES THAT GRAND AM'S ARE BEING BROUGHT IN FOR 2 MAJOR ITEMS: BRAKING SYSTEM AND AIR CONDITIONING. STATED THAT PROBLEM WITH ROTORS WEARING MAY BE CAUSED BY CITY DRIVING? ROTORS REPLAED ON VEHICLE APPROX. EVERY 3K TO 5K MILES. IN THE PROCESS OF CONTACTING BBS AND ATTORNEY GENERAL AS WELL AS A CERTIFIED LETTER TO MANUFACTURER IS IN PROGRESS REGARDING BRAKING SYSTEM PROBLEMS AND SAFETY CONCERNS. *AK
CONSUMER STATES HIS DAUGHTER'S FRONT ROTORS HAD TO BE TURNED DOWN AT EIGHT THOUSAND MILES, WHICH WAS NO CHARGE, BUT WHEN SHE HAD TO GO BACK AT TWENTY FOUR THOUSAND MILES, THERE WAS A CHARGE OF FOUR HUNDRED DOLLARS, CONSUMER STATES ROTORS WERE MAKING A NOISE IN THE INSIDE, CONSUMER'S WIFE ALSO OWNS THE SAME VEHICLE BUT NOT ENOUGH INFORMATION WAS GIVEN.*JB
FUEL PUMP BROKE WHILE DRIVING. DEALER HAS REPLACED T FUEL PUMP. PLEASE PROVIDE ADDITIONAL INFORMATION. *AK
ROTORS AND PADS HAD TO BE REPLACED FIVE TIMES ALREADY, AND THAT HAPPENED EVERY FEW MILES. DEALER HAD TO LUBRICATE PADS TO IMPROVE PROBLEM. *AK CONSUMER STATES THERE HAVE BEEN NO COMPLETE BRAKE FAILURE OR AN ACCIDENT, BUT BRAKES ARE VERY NOISY WHEN BRAKING.*JB
PULSATION IN BRAKES @ 22000 MI. BROWN PONTIAC TOLEDO ACK. PROBLEM; REFUSED TO FIX. *AK
I HAVE HAD 3 SETS OF BRAKES AND ROTORS ON THIS CAR IN JUST OVER 1 YEAR. I WILL CONTACT MY DEALER TOMORROW REGARDING THE BRAKES. THEY NEED TO BE REPLACED AGAIN. I HAVE 14340 MILES ON THE CAR, THE LAST SET OF BRAKES WERE PUT ON AT 11900.*AK
CONSUMER TOOK CAR TO DEALER BECAUSE CAR WOULD NOT CRANK. DEALER TOLD CONSUMER FUEL MODULE WAS LEAKING ONTO MOTOR. *AK
TURN SIGNALS WILL INTERMITTENTLY FAIL DURING OPERATION, ALMOST CAUSING ACCIDENT. THIS HAS BEEN AN ONGOING PROBLEM FOR 7 MONTHS . CAUSE IS UNKNOWN. *AK CONSUMER STATES BLINKERS WILL TURN OF FBY THEMSELVES. *SLC
AS A RESULT OF BEING 'CUT OFF', MY VEHICLE SWERVED ON A BUSY INTERSTATE AND ULTIMATELY STRUCK VIRTUALLY HEAD-ON A CONCRETE BARRIER DIVIDING THE N AND S BOUND LANES. I SUFFERED A RIGHT BROKEN WRIST (IN 3 PLACES), MY PASSENGER SUFFERED A CONCUSSION, MY GRANDSON A BROKEN LEG AND MY GRANDDAUGHTER ONLY EMOTIONAL DISTRESS. NEITHER AIRBAG DEPLOYED. IT IS CLEARLY STATED IN THE OWNER'S MANUAL THAT THEY ARE DEPLOY WHEN CRASHING INTO SUCH A BARRIER AT BETWEEN 9-14 MPH.*AK
CRUISE CONTROL IS INOPERABLE AT TIMES. *SLC
VEHICLE ACCELERATED, 6 TIMES, APPLIED BRAKES, BUT WOULD NOT STOP VEHICLE. CONSUMER HAS TO SHUT OFF IGNITION. TOOK VEHICLE TO DEALER 6 TIMES, REPLACED COMPUTER TWICE, COULD NOT REMEDY SITUATION. *AK
WHILE DRIVING ABOUT 40 MPH CONSUMER WAS INVOLVED IN A HEAD-ON COLLISION IN WHICH NEITHER DRIVER'S NOR PASSENGER'S AIR BAGS DEPLOYED.*AK
THE BRAKES, WHEN WET, IN THE RAIN, WILL NOT STOP THE VEHICLE WITHIN A SAFE DISTANCE MUST LIFT BUTT OFF OF THE SEAT PUSHING ON THE BRAKE TO STOP WHEN WET, AND EVEN THEN ANTILOCKS WONT COME ON, BECAUSE THERE IS NOT ENOUGH GRIP. THIS PROBLEM OCCURRED WHEN BRAND NEW, AND CAUSE ME TO HIT A PARKING BLOCK AFTER WASHING MY CAR IN THE NEW 2001 YEAR. I DIDN'T NOT RECOGNIZE THE PROBLEM WAS THAT BAD WHEN WET UNTILL RAIN OF THE NEW YEAR PURSUED. THE BRAKES HAD ALWAYS BEEN STIFF (HARD TO USE). WHILE IT HAS 28,000 MILES ON IT NOW, THE BRAKES WHEN DRY ARE A LITTLE BETTER, PADS ARE HARDLY WORN AT ALL, AND WHEN WET STILL WILL NOT STOP THE CAR..AND EVEN VIBRATES (NOT ABS). *AK
STEERING WHEEL SHAKE OCCURS WHEN BRAKES ARE SLIGHTLY WORN AND BRAKES ARE HOT/ 4-17-2001 AT 12.45PM I CALLED LARRY MILLER PONTIAC IN BOISE FOR A-17-2001 AT 12.45PM I CALLED LARRY MILLER PONTIAC IN BOISE FOR AN APPOINTMENT AFTER IDENTIFYING MYSELF AND MY PROBLEM I WAS HUNG UP ON/ I CALLED PONTIAC CUSTOMER RELATIONS TO REPORT INCIDENT WAS GIVEN A CASE NUMBER C03861319 AND ADVISED TO TAKE CAR TO ANOTHER PONTIAC DEALER FOR REPAIRS/ 4-24-2001 CAR WAS REPAIRED BY LARRY MILLER PONTIAC IN CALDWELL IDAHO/ SO FAR THE STEERING SHAKE IS GONE/ ON 4-25-2001 MY WIFE RETURNED TO LARRY MILLER PONTIAC IN BOISE IDAHO TO OBTAIN A COPY OF THE WARRANTY WORK DONE ON THE FRONT BRAKES/ SHE WAS TOLD THAT THEY HAD ERASED OUR SERVICE HISTORY AND THAT WE WERE NOT WELCOME AGAIN IN THEIR SHOP. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
IS NOT AN IGNITION SWITCH PROBLEM IS NOT A FUSE PROBLEM. IS NOT A BULB PROBLEM. MAY BE IN WIRING/FLASHER. TURN SIGNALS AND HAZARD FLASHERS QUIT WORKING FOR NO REASON WHEN VEHICLE IS MOVING OR STOPPED. DOES NOT MATTER IF HOT OR COLD OR IF ENGINE IS RUNNUNG OR NOT. WILL BE REFERED TO DEALER FOR WARRANTY EXAM AND REPAIR.*AK
BRAKES -EXCESSIVE VIBRATION WHEN BRAKES APPLIED - DEALER REPLACE BRAKE PADS AND ROTORS/ ENGINE - RATTLES ON START UP FOR A FEW SECONDS. DEALER FLUSHED ENGINE, SAID CARBON DEPOSITS HAD BUILT UP.
THERE ARE REPEATED BRAKE PROBLEMS; ROTORS AND PADS HAVE A LOT OF PULSATION IN THEM. VEHICLE HAS HAD THREE SETS OF ROTORS PUT ON AND TWO SETS OF PADS INSTALLED. CONTACTED DEALER, AND DEALER HAS REPLACED ROTORS AND PADS. BUT PROBLEM STILL OCCURS. *AK
GAS FUMES WERE FELT INSIDE OF VEHICLE, IT WAS LEAKING INTO ENGINE ALL OVER. VEHICLE WOULD START SHAKING, AND BLUE GRAY SMOKE CAME OUTOF EXHAUST. IT HAPPENED 3 TIMES, EACH TIME FUEL INJECTORS WERE REPLACED. DEALER KEPT VEHICLE 2 WEEKS, AND SAME DAY PICKED UP CONSUMER DROVE 40 MILES AND IT REPEATED SAME THING. 1 MONTH LATER , ENGINE CHECK LIGHT WAS COMING ON. DEALER DID NOT HAVE A REMEDY. CONSUMER HAS GOT GM INVOLVED TO RECTIFY PROBLEM.*AK THE CONSUMER STATES THE VEHICLE WAS AT THE DEALER SERVICE SHOP FOR 34 OR MORE DAYS. *YH
I HAD THE ORIGINAL ROTORS RESURFACED B/C OF VIBRATION. THE DEALER FINALLY REPLACED THEM, AND NOW I'VE HAD THOSE RESURFACED 2 MORE TIMES. THERE IS DEFINATELY A PROBLEM WHEN YOU'VE HAD A NEW VEH IN THE SHOP 4 TIMES FOR THE SAME COMPLAINT!!!! *AK
VEHICLE PULLS TO LEFT. VEHICLE HAS BEEN TAKEN INTO DEALER 13 TIMES THIS YEAR. DEALER ADMITTED THERE WAS A PROBLEM, AND WAS GOING TO TAKE VEHICLE BACK. THEY DECIDED THAT NOTHING WAS WRONG WITH IT. THEY HAVE GIVEN MULTIPLE REASONS, BUT NONE HAVE RECTIFIED PROBLEM. TIRES WERE CHANGED AND HAD EXCESSIVE WEAR. *AK
THIS PROBLEM IS REOCCURING AND AND HAS CAUSED ME TO GET TICKETED FOR BURNED OUT BRAKE LAMPS TWICE. ALSO WHEN I AM DRVING I NOTICE THAT PEOPLE WITH THE SAME CAR HAVE BURNED OUT LAMPS TOO. THERE ARE TWO BULBS TO THE ACTUAL BRAKE LIGHT ITSELF AND THEY DON'T BURN OUT AT THE SAME TIME, BUT, WHEN THEY DO BURN OUT THE PLASTIC AT THE BASE OF THE BULB MELTS ON TO THE CONTACT RENEDERING THE BULB USELESS AND ALSO CAUSES DAMAGE TO THE PART LISTED IN THE REPORT WHICH ALSO MEANS THE BRAKE LIGHT IS NOT FUNTIONAL. ANOTHER CONCERN WAS THE AMOUNT OF HEAT GIVEN OFF BY THE BULBS ARE ENOUGH TO BURN SOMEONE BADLY, WHICH ALSO MAY BE THE CAUSE OF THE BASE OF THE BULB MELTING.*AK
WHILE TRAVELING AND WHEN DEPRESSING BRAKE PEDAL VEHICLE PULSATED. PLEASE PROVIDE FURTHER INFORMATION. *AK
THE FRONT END BRAKES CONTINUALLY PULSATE, CONSUMER HAS BEEN TO THE DEALERSHIP NUMEROUS TIMES FOR RESURFACING AND REPLACEMENT, TSB#00-05-23-002 WAS ISSUED REGARDING THIS PROBLEM WITH THE BRAKE SYSTEM, HOWEVER THE PROBLEMS CONTINUE. *MJS
BRAKES PULSATE WHEN SLOWING OR STOPPING FROM A HIGH RATE OF SPEED. ROTORS WERE TURNED AT 7,000 MILES AND CHANGED AT ANOTHER DATE. PROBLEM IS OCCURRING FOR THE 3RD TIME NOW. DEALERSHIP WILL NOT HELP ME WITH THE CORRECTION. I WAS TOLD MY WARRANTY WILL ONLY COVER 1 ROTOR CHANGE, BUT THE PROBLEM IS STILL THERE AND I BELIEVE PONTIAC SHOULD STAND BEHIND THEIR PRODUCT AND CORRECT THE ERROR.*AK
VEH STARTED ON FIRE FIRE IN THE ENGINE. *AK
BRAKES FAILED WHEN APPLIED, WOULD OVERHEAT AND CAUGHT FIRE. VEHICLE WOULD STOP. TOOK TO MECHANIC & BRAKE PADS & ROTORS REPLACED. LOWER CONTROL & CALIPER BOOTS HAD BURNED. BRAKES HAVE BEEN REPLACED 3 TIMES FOR SAME PROBLEM. NO INDICATION WHAT WAS CAUSING PROBLEM. [XXX] *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
BRAKES AND ROTORS HAVE BEEN REPLACED 3 TIMES WITHIN 17000 MILES. I NOTICE PROBLEM WHEN I BRAKE AND THE CAR SHAKES UNCONTROLLABLY MAKING IT HARD TO STEER.*AK
WHEN APPLYING MY BRAKES TO STOP MY CAR, THE CAR BEGAN TO SHAKE AND THE CAR WOULDN'T STOP. I WAS TRYING TO STOP, BUT I COULDN'T. I ENDED UP HITTING THE CAR IN FRONT OF ME, AND THEY HIT THE CAR IN FRONT OF THEM AS A RESULT. THE ROTORS WERE REPLACED UNDER WARRANTY ONCE BEFORE FOR THIS SAME PROBLEM. FOUR OTHER PEOPLE WHO HAVE DRIVEN MY CAR TOLD ME THAT THEY HAD PROBLEMS WITH THE BRAKES AS WELL. I HAD MADE PLANS TO DROP THE CAR OFF AT THE DEALER TO GET THE BRAKES LOOKED AT ON MONDAY, 12/18/2000, BUT THE BRAKES FAILED ON 12/17/2000, CAUSING THE ACCIDENT.*AK
RPMS KEPT RACING, AND DEALER SAID IT WAS A DEFECT IN TRANSMISSION. THEY CORRECTED THE PROBLEM. ON JANUARY1, 2001 ENGINE CHECK LIGHT CAME ON, AND CAR STARTED TO PULL TO LEFT, AND FLIPPED 4 TO 5 TIMES. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
INFANTILE FAILURE OF THE POWER STEERING PUMP. *AK
AT 3,000 MILES EXCESSIVE WEAR OF BRAKE ROTORS/ PADS AND HUB. VEHICLE BEEN IN DEALER'S SHOP ON FIVE OCCASIONS. THEY TURN ROTORS AND REAR DRUMS TWICE, AND REPLACED HUB. PROBLEM STILL REOCCURRING. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
THERE WAS A PUDDLE OF WATER ON BOTH SIDES OF VEHICLE NEAR DOORS OF DRIVER AND PASSENGER SIDES. ALSO, DEALERSHIP WAS AWARE OF PROBLEM AT THIS TIME. *AK
TIRE IS RUBBING AGAINST FRONT PASSENGER'S RIM WHICH RESULTS IN A LOUD NOISE, AND MAY CAUSE A TIRE BLOWOUT. DEALER PLACED TALC POWDER IN TIRE SO IT WON'T MAKE NOISE, BUT PROBLEM STILL EXISTED, AND TIRE WAS STILL RUBBING AGAINST RIM. PLEASE PROVIDE FURTHER INFORMATION. *AK
I HAVE HAD THE BRAKES REPLACED UNDER WARRANTY BECAUSE OF PULSATION WHEN BRAKING AT HIGH SPEEDS. THAT WAS CORRECTED BUT STILL HAVING BRAKE PROBLEMS. THE CAR HAS AN INCREASED STOPPING DISTANCE AND THE PEDAL FEELS TOO LOW TO THE GROUND. I HAVE TO PUSH THE BRAKES ALL THE WAY DOWN IN ORDER TO STOP. I DON'T BELIEVE THAT IN A REAL EMERGENCY THAT THE CAR COULD STOP IN TIME TO AVOID IMPACT. I'M CALLING THE DELEARSHIP TOMORROW TO HAVE FIXED BUT I DON'T BELIEVE IT WILL BE COVERED UNDER WARRANTY. *AK
IN A FRONTAL COLLISION PASSENGER'S SEAT CAME OFF TRACK AND JAMMED UNDERNEATH DASH. ALSO, DRIVER'S SEAT BELT BROKE NEAR TOP OF SEATBACK. VEHICLE TOTALLED. *AK
WHILE DRIVING WITH THE ENHANCED TRACTION SYSTEM(ETS)ENGAGED, VEHICLE WENT OUT OF CONTROL, VEHICLE CRASHED THROUGH A FENCE AND LANDED IN A FIELD, A CONSIDERABLE AMOUNT OF DAMAGE WAS DONE TO THE VEHICLE. *CJ
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Pontiac Grand AM → · Every Grand AM year → · How the figures are calculated →