FUEL PUMP FAILED ABRUPTLY CAUSING MOTOR TO QUIT WHILE UNDERWAY, AND SUBSEQUENTLY COMPLETE LOSS OF ALL POWER BRAKES AND POWER STEERING. THIS HAPPENED AT 65 MPH IN MODERATE TRAFFIC ON AN INTERSTATE. MY DAUGHTER, DRIVER AT THE TIME, HAD TO MANEUVER THE VEHICLE THROUGH TWO LANES OF TRAFFIC AND OFF THE SHOULDER OF THE ROAD WITHOUT ANY POWER STEERING OR BRAKES...A VERY DANGEROUS SITUATION. ONE THAT COULD HAVE VERY EASILY CAUSED A CRASH AND SERIOUS INJURY OR FATALITY. *JB
2000 Pontiac Grand AM complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
THE STEERING WHEEL MOVE DOWN LOCKING IN POSITION WHEN CONSUMER ENTERED THE VEHICLE. *JB..... DEALER REPLACED HAZARD SWITCH WHICH WAS FOUND TO BE A PROBLEM. *AK
I HAVE TRIED REPEATEDLY TO WORK WITH GENERAL MOTORS REGARDING REPETITIVE BRAKE AND ROTOR ISSUES ON MY 2000 PONTIAC GRAND AM....ACCORDING TO MY RESEARCH, THERE HAVE BEEN NUMEROUS COMPLAINTS BEARING RESEMBLANCE TO MY ISSUES AND GM CLAIMS THERE ARE NO PROBLEMS. *JB
WHEN THE BRAKES WERE APPLIED, THERE WAS A LOUD NOISE COMING FROM THE REAR WHEEL AND THE BRAKES DID NOT HOLD. *JB
FUEL PRESSURE REGULATOR LEAKING
GM 3.4L V6 INTAKE MANIFOLD GASKET LEAK
FUEL PUMP QUITS WORKING CAUSING LOSS OF POWER/CONTROL OF VEHICLE WHEN DRIVING. TWO DEALERSHIPS REPLACING 10 & 12 FUEL PUMPS IN THE WEEK OF MY INCIDENT ALONE.
THE TURN SIGNALS AND THE HAZARD LIGHTS ARE INOPERATIVE. THE CONSUMER MUST BE CAUTIOUS WHEN VEHICLE'S FOLLOW TOO CLOSE. *JB SCC
MY 2000 PONTIAC GRAND AM HAS HAD THE FRONT ROTORS & PADS REPLACED APPROXIMATELY 6 TIMES - THERE'S NO POINT OF KEEPING TRACK ANYMORE. I HAVE ARGUED WITH 2 DEALERS ON MANY OCCASIONS THAT CARS JUST DON'T SHAKE LIKE THAT FROM THE BRAKES EVERY 10,000 MILES. THEY TOLD ME IT WAS DRIVER ERROR AND THEY HAD NOT HEARD OF ANY COMPLAINTS BEFORE. THEY PUT THESE NEW "SHIM KITS" ON MY FRONT ROTORS SO THAT THEY DON'T WEAR DOWN -DIDN'T HELP. TRUST ME - LEMON LAW DOESN'T HELP. MY HUSBAND EVENTUALLY WENT TO ADVANCED AUTO AND BOUGHT ROTORS & PADS FOR $80.00 AND I HAVEN'T HAD A PROBLEM SINCE. IT'S A SHAME MY HUSBAND HAD TO PUT CRAPPY BRAKES ON THE CAR FOR IT TO STOP SHAKING CONSTANTLY. KEEP THAT IN MIND BEFORE YOU GO TO THE DEALER.
TURNING SIGNALS / FLASHERS / HAZARD FLASHERS DON'T WORK, ALSO DOME LIGHT INSIDE OF CAR DOES NOT WORK
VEHICLE WILL SHUT OFF. PH
FRONT BRAKE ROTERS AND PADS HAD TO BE REPLACED LAST WEEK FOR OVER $400.00 AT A GM DEALER. THE VEHICLE IS LESS THAN 3 YEARS OLD AND THIS IS THE 2ND TIME THESE HAD TO BE REPLACED. THE DEALER SAYS THIS HAPPENS TO ALL OF THE PONTIAC GRAND AMS
THE ENGINE WAS REPLACED.*JB
CONSUMER HAVING PROBLEM WITH STEERING SYSTEM. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. PH
INTAKE MANIFOLD GASKET FAILURE CAUSING COOLANT LEAK ON 2000 GRAND AM GT.
ENGINE STALL WHILE AT EXPRESSWAY SPEEDS
2000 PONTIAC GRANDAM SE, PURCHASED FROM PASSPORT NISSAN OF ALEXANDRIA 703-823-9000 CONTACT PERSON EARL AND JEFF TANIER
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH A STRONG SMELL AT SMOKE. ALSO STATED THAT THE DRIVERS WINDOW WILL NOT GO DOWN. DEALER WAS CONTACTED AND HAS SAID THAT THEY HAVE NOT FOUND ANYTHING WRONG WITH THE VEHICLE. CONSUMER ALSO STATED THAT SHE THINKS THAT THERE MUST BE A ELECTRICAL SHORT SOMEWHERE ON THE VEHICLE BECAUSE THE RADIO ON THE VEHICLE DOESN'T WORK. TS
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED THE ENGINE LIGHT COMES ON THEN THE CONSUMER CAN HEAT A LOUD NOISE COMING FROM THE ENGINE. DEALER NOTIFIED. TS
CONSUMER STATES HE STARTED HIS AUTO, AFTER DRIVING ABOUT 30 MILES AND HEARD A NOISE IN HIS ENGINE. HE DROVE THE AUTO HOME AND CALLED THE TOW TRUCK AND HAD IT TAKEN TO A DEALER, WHO TOLD HIM THAT PONTIAC IS HAVING PROBLEMS WITH HIS KIND OF MOTOR (3.4 ENGINE). CONSUMER STATES HE CANNOT AFFORD TO PAY FOR THE REPAIR ALONE, BECAUSE IT COST SOMEWHERE IN THE NEIGHBORHOOD OF $4000.00. TS
MY CAR HAS ELECTRICAL PROBLEMS. IT STARTED TWO WEEKS AFTER I PURCHASED MY 2000 GRAND AM BRAND NEW. IT STARTED WITH THE CHECK ENGINE SOON LIKE COMING ON AND GIVING A CODE THAT I WAS RUNNING THE CAR WITH THE FUEL CAP OFF. AFTER THE THIRD TIME THEY REALIZED IT IS AN ERROR. THEN THE DOORS STARTED LOCKING THEIRSELVES. I HAVE HAD 3 STEREOS INSTALLED, ALL HAVING ELECTRONIC PROBLEMS AND NOW MY AIRBAG LIGHT KEEPS COMING ON RANDOMLY AND NOT GIVING A CODE WHEN HOOKED UP TO READ IT. NO ONE CAN GIVE ME A STRAIGHT ANSWER. I HAVE BEEN INTO THE DEALER SO MANY TIMES. I HAVE NOW HAD THE CAR 2 1/2 YEARS. THE WARRANTY WILL BE OFF SOON AND THEY STILL CANNOT FIX OR EVEN EXPLAIN MY PROBLEMS. TS
ALL 4 TIRES TREAD SEPARATING FROM TIRE WALL. PURCHASED 10/01 25,000 MILES ON TIRES. TIRES ROTATED EVERY 5000 MILES. BF GOODRICH REFUSED TO REPLACE DEFECTIVE TIRES WITHOUT PRORATING THE TREAD WEAR. TIRE DEALER CONFIRMED THAT THE TIRES ARE DEFECTIVE BUT HANDS ARE TIED BY MANUFACTURER. DT
RESISTOR WHICH CONTROLS VENTILATION INTO CAR INTERIOR BURNED OUT. THIS WAS ALREADY REPLACED BY THE DEALER ONCE UNDER WARRANTY. DT
CONSUMER COMPLAINED ABOUT FUEL GUAGE OROBLEMS, NOT BEEN ACCUARATE. ALSO, WHILE DRIVING VEHICLE DIED WHEN THE FUEL GUAGE INDICATOR WAS STILL SHOWING QUATER OF A TANK. DEALER WAS NOT CONTACTED AT THE TIME OF THIS PHONE CALL. PH THE FUEL LEVEL SENSOR HAD TO BE REPLACED. *TT
I HAVE HAD NOTHING BUT PROBLEMS WITH MY 2000 PONTIAC. THE BRAKES HAVE BEEN REPLACED 3 TIMES ROTORS HAVE BEEN REPLACED TWICE. MY HUB CAPS HAD TO BE REPLACED BECAUSE THEY WERE ALL CRACKED. THE BUTTONS ON MY AIR CONDITIONER/STEREO CONTROL ARE STRIPPED. SCREWS FALL OUT BY THE DASH, THE TRUCK IS UNEVEN, WHEN IT IS CLOSED 1 SIDE IS HIGHER THAN THE OTHER, THERE'S A GAP, MY WINDSHIELD WIPER HOSE IS BUSTED IT LEAKS. SEAT BELT COVERS BROKE OFF. MY SIDE MIRRORS ARE DISCONNECTING THEMSELVES. THE DEALER WILL NOT HELP ME. EVERYTIME I'VE GONE UP THERE I LEFT UPSET. THEY DO NOT STAND BEHIND THEIR PRODUCT. I'VE EVEN SENT LETTERS WITH NO RESPONSE. I HAVE A JUNK CAR. IT IS NOT WORTH THE PRICE. I ALSO TOOK IT TO THE DEALER BECAUSE THERE IS A RATTLING UNDER MY HOOD LIKE A MOUNT IS GONE. I TOOK IT AND THEY SAID THEY DID NOT SEE ANYTHING. PONTIAC DOES NOT TAKE THE CUSTOMERS THEY HAVE SERIOUSLY. IT IS REALLY SAD. WHAT AM I TO DO AS A CONSUMER? WHO IS WILLING TO HELP? HOPEFULLY THIS WILL GET THEIR ATTENTION. DT
WHILE DRIVING WHEN BRAKES ARE APPLIED THE BRAKE PEDAL WILL PULSATE AND THE STEERING WHEEL VIBRATES. THE DEALERSHIP CANNOT FIX PROBLEM. PLEASE PROVIDE MORE DETAILS. TS
THE TIRES ARE VERY WEAK AND ARE NOT VERY "DURABLE." FROM THE EXPERIENCE I'VE HAD, I DON'T FEEL SAFE WITH THE TIRES AND WHEELS ON MY CAR. EVERY TIME I'M DRIVING SOMEWHERE AND ENCOUNTER EVERYDAY ROAD CONDITIONS, I'M SCARED TO FIND A FLAT, POPPED TIRE; OR BLOWOUT. I'VE HAD THE EXTERIOR BLACK LINING FIXED 2 TIMES AND I'M NOT HAPPY IT IS HAPPENING AGAIN! THE REAR WINDSHIELD WEATHER STRIP IS SEPARATING. THE LOWER BODY MOLD IS COMIING OFF THE BODY AROUND THE ENTIRE VEHICLE. A SUSPENSION COVER PART DOESN'T FIT, HAS BEEN TO DAVE CROSS SERVICE DEPT. WHERE CAR SPENT 4 DAYS AND SAID TO BE REPAIRED, I GOT MY CAR BACK AND IT WAS WORSE THAN WHEN IT WENT THERE. WHOEVER HAS REPLACED THE FRONT BUMPER IS A COMPLETE MORON! IT ISN'T LINED UP WITH THE PROPER THINGS! THE DRIVER SIDE IS LOWER THAN THE PASSENGER SIDE. THE CAR SOUNDS LIKE IT IS GOING TO FALL APART ON A PERFECT ROAD! A LOT OF MONEY HAS BEEN PUT INTO THIS VEHICLE AND IT'S VERY UPSETTING WHEN IT IS TAKEN TO GET FIXED, PAY FOR THAT, GET IT BACK, IT'S STILL NOT RIGHT, TAKE IT BACK AGAIN, PAY, RECIEVE RUDE CUSTOMER SERVICE, THEN IT'S A HALF-A** JOB! THERE'S SO MANY THINGS TO COMMENT ABOUT, BUT THOSE ARE THE TOP SUBJECTS WITH MY CAR. HOPEFULLY, I WILL BE TAKEN SERIOUSLY FOR ONCE. THANK YOU FOR YOUR TIME, IT IS APPRECIATED. DT
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH A WEAR NOISY ON THE FRONT. DEALER WAS CONTACTED STATED THAT THE VEHICLE HAD PROBLEMS WITH THE TIRES AND NEEDED TO BE REPLACED ALSO IT WOULD NOT PASS THE INSPECTION. MR
TURN SIGNALS FAILED WHILE TAKING CAR FOR SERVICE FOR THE SERVICE ENGINE SOON LIGHT. DRIVERS SIDE FRONT WINDOW ALSO FAILED AT THIS TIME. OCCASIONALLY, HEADLIGHTS WON'T OPERATE ON BRIGHT. DEALER HAS REPLACED WINDOW MOTOR ONCE, MULTI-FUNCTION SWITCH TWICE, AND HAZARD SWITCH TWICE. I STILL ONLY HAVE TURN SIGNALS ABOUT 10 PERCENT OF THE TIME. DRIVERS SIDE WINDOW WILL NOT OPEN. THE STEERING HAS ALSO LOCKED UP ON ONE OCCASION. AT THAT TIME , THE HORN ALSO STARTED BLOWING REPEATEDLY. DT
BRAKE PEDAL VIBRATION AND STEERING WHEEL SHIMMY AT 17,000 MILES. FRONT ROTORS WARPED AND DEALER REPLACED ROTORS AND BRAKE PADS. PROBLEM REOCCURED AT 28,000 MILES. DEALER FOUND NOTHING WRONG. TOOK CAR TO DEALER AT 31,300 MI. FOR OIL CHANGE AND SAME BRAKING PROBLEM. FRONT ROTORS NEEDED TO BE MACHINED. DID NOT SOLVE THE PROBLEM AT HIGH SPEEDS. RETURNED CAR TO DEALER ONE WEEK LATER AND THEY REPLACED THE FRONT ROTORS AGAIN BUT NOT THE BRAKE PADS AT NO CHARGE. THE SERVICE REP. TOLD ME THAT PONTIAC HAS HAD THIS PROBLEM WITH THE GRAND AM FOR YEARS AND THAT IT IS A DEFECT IN THE WHEEL DESIGN AND ROTOR. I ASKED WHAT WOULD HAPPEN ONCE THE NEW CAR WARRANTY EXPIRES AND WAS TOLD HE DIDN'T KNOW. THEY HAVE MY SERVICE RECORDS ON FILE AND HE HOPED I WOULDN'T HAVE TO PAY FOR FUTURE ROTOR REPLACEMENTS CAUSED BY DEFECTIVE DESIGN BUT COULDN'T SAY FOR SURE. I PURCHASED A NEW CAR SPECIFICALLY SO I WOULDN'T HAVE TO DEAL WITH COSTLY REPAIRS FOR A NUMBER OF YEARS. DEALER SAYS ROTORS HAVE BEEN RE-DESIGNED AND SHOULD BE BETTER. SO FAR THAT HAS NOT PROVED TO BE THE CASE. THIS IS A DESIGN FLAW THAT I BELIEVE THE MANUFACTURER SHOULD CORRECT AND NOT MAKE THE PURCHASER LIABLE FOR REPAIR COSTS ON A DEFECTIVE PART AFTER THE WARRANTY EXPIRES. DT
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE TIRE. ALSO STATED THAT HAS CALLED THE DEALER AND DEALER STATED THAT THERE IS A PROBLEM WITH THE TIRE SEPARATING THE RIM WICH A CAUSES A ROBBING SOUND WICH IT WILL MAKE IT A DIFECTIVE TIRE. GOODYEAR EAGLE. WICH IS ORIGINAL EQUIPMENT. MR
I HAVE CHANGED MY VEHICLES BRAKES 2 TIMES SINCE I BOUGHT IT WITH 27000 MILES ON IT. I'VE MET OTHER PEOPLE WITH THE SAME PROBLEM. THE BRAKES GRIND WITH ANY KIND OF STOP. DT
PONTIAC HAS BEEN CONTACTED REGARDING THIS. THE DEALER WHICH SOLD ME THE VEHICLE AND MY CURRENT DEALER THAT IS SERVICING THE VEHICLE HAS REPLACED THE BRAKES AND ROTORS SEVERAL TIMES BEYOND A NORMAL RANGE OF NEEDING REPLACEMENT. UNDER WARRANTY, HOWEVER, PONTIAC REFUSED TO PAY FOR THIS AFTER THE WARRANTY EXPIRES, EVEN THOUGH THEY ARE FULLY AWARE OF A PROBLEM WITH THE 2000 PONTIAC GRAND AM BRAKING SYSTEM. THEIR ANSWER IS, IT IS A DESIGN PROBLEM AND HAVE NO FIX FOR THIS! THEY REFUSE TO REIMBURSE ANY COSTS FOR THIS ONCE THE WARRANTY EXPIRES, BUT ADVISED ME TO HOLD ONTO MY RECEIPTS "IN CASE" PONTIAC DECIDES TO DO THINS IN THE FUTURE. THE BRAKE PADS HAVE BEEN REPLACED, ROTORS HAVE BEEN RESURFACED AND REPLACED APPROXIMATELY EVERY 3000-6000 MILES, WHICH IS NOT NORMAL! ANY HELP ON THIS IS GREATLY APPRECIATED! PH **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768319
THE CONSUMER HEARD A GRINDING NOISE COMING FROM THE RIGHT WHEEL. THE DEALERSHIP IS AWARE OF THE PROBLEM. *MR
CONSUMER STATES THAT WHILE DRIVING VEHICLE WAS INVOLVED ON A SEVERE CAR CRASH AND THE AIR BAGS DID NOT DEPLOYED.DEALER WAS NOT NOTIFIED. NLM
WHILE DRIVING AT ANY SPEED AND WITH NO WARNING WHEELS ARE RUBBING AGAINST TIRES, CAUSING VEHICLE TO VIBRATE. DEALER NOTIFIED.*AK *YH
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
THE PASSENGER SEAT LEVER BROKE OFF AND THE SEAT WAS UNABLE TO MOVE FORWARDS AND BACKWARDS. ALSO WHILE DRIVING, THE DRIVER SEAT WAS COLLAPSED. CONSUMER STATED THAT THE DEALER WAS UNWILLING TO FIX THE PROBLEM. THE CONSUMER WANTS A NEW VEHICLE OR REIMBURSEMENT FOR WHAT THE VEHICLE COST. *YH
TURNING SIGNAL INDICATOR WORKS INTERMITTENTLY. PLEASE PROVIDE MORE INFORMATION. *AK
WHILE DRIVING VEHICLE LOCKS UP AND STALLS OUT. UNABLE TO START IT BACK UP, AND HESITATES TO CATCH. IT FEELS LIKE IT WAS ABOUT TO START, BUT IT DOESN'T. NEXT DAY VEHICLE WILL NOT START, DOING THE SAME THING.CONTACTED DEALER SEVERAL TIMES, THEY COULD NOT FIND CAUSE. GMC EMPLOYEE SAD THIS WAS A COMMON PROBLEM INVOLVING IGNITION SWITCH. *AK
WHEN TO GARAGE THEY SAID THAT THE ROTORS ARE WARPED AND BRAKE SHOES ARE WARPED. *AK
ROTORS HAVE BEEN REPLACED ONCE, AND THEN RESURFACED SEVERAL TIMES, BUT NOTHING HAS WORKED. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING. *AK
TURN SIGNALS WILL NOT FLASH AND WORK INTERMITTENTLY, DEALER NOT CONTACTED YET SINCE PROBLEM ONLY SHOWS UP EVERY 2-3 WEEKS. PRESSING HAZARD FLASHER BUTTON SEEMS TO HELP FIX THE ISSUE.*AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
DEALER STILL HAS NOT FIXED THROTTLE PROB. GOING BACK FOR 4TH TIME. DEALER STILL SAID- IT'S SAFE TO DRIVE WITH THE GAS PEDAL STICKING AT HIGH SPEEDS OR EVEN LOW SPEED- IT STICKS PERIOD.*AK
WHILE DRIVING 25MPH HAD EXTENDED STOPPING DISTANCE, AND REPLACED ROTORS EVERY 10,000 MILES.*AK
THERE IS A NOISE THAT COMES FROM FRONT TIRE, THIS USUALLY HAPPENS MORE WHEN CONSUMER IS DRIVING AT LOW SPEEDS. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK
CONSUMER STATE THE POWER STEERING HOSE ON THE POWER STEERING PUMP SEPARATED CAUSING THE FLUID TO LEAK RESULTING IN LOSS OF VEHICLE CONTROL. THE DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.*JB
CONSUMER STATES AT VERY SLOW SPEEDS JUST BEFORE STOPPING, THERE WAS A SCRAPING/RUBBING SOUND THAT WOULD COME FROM THE FRONT END, NEW FRONT DISK BRAKE PADS WERE INSTALLED ALONG WITH NEW ROTORS, HOWEVER THIS DID NOT REMEDY THE PROBLEM, THE DEALER STATED THAT THE VEHICLE WAS EXPERIENCING INCOMPATIBILITY BETWEEN THE STANDARD EQUIPMENT ALUMINUM SPORT WHEELS AND THE ORIGINAL GOODYEAR EAGLE RS-A TIRES, P225/50R16, DEALER INFORMED CONSUMER THAT THIS WAS A TIRE PROBLEM AND THAT A NEW SET OF TIRES SHOULD REMEDY THE PROBLEM. *SLC
I WOULD LIKE TO SEE IF THEY WILL PAY FOR THE REPAIR COST $1,200.00. NO SAFETY DEFECT LISTED. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Pontiac Grand AM → · Every Grand AM year → · How the figures are calculated →