2025 Polestar Polestar 2

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the back over prevention › sensing system › camera. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Back Over Prevention › Sensing System › Camera1
000

2 safety recalls

Part 573 reports
Back Over Prevention › Software25V615000
Filed Sep 15, 202527,816 vehiclesPolestar Automotive Usa, Inc.

Defect. Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.

Risk. A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy. Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.

Back Over Prevention › Software25V280000
Filed Apr 25, 202527,816 vehiclesPolestar Automotive Usa, Inc.

Defect. Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk. A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy. Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.

What owners reported

Newest filings
Back Over Prevention › Sensing System › Camera
Filed Sep 4, 2025HI

See attached document for complaint. I am contacting you regarding Recall RP1056, which addresses a known defect where the rearview camera image may fail to display, increasing the risk of a crash or personal injury while reversing . Despite having the recall performed, my vehicle continues to experience the same issue-the rearview camera image intermittently fails to appear, leaving me with limited visibility when backing up. This unresolved safety concern is both frustrating and dangerous. I have recently relocated to Hawaii, and I have come to learn that there are currently no authorized Polestar service centers in the state. As this is a recall-related safety defect that has not been properly resolved , I am formally requesting that Polestar cover the cost of shipping my vehicle to the nearest mainland service center capable of performing the necessary diagnostics and repair. Please confirm receipt of this request and advise on next steps, including scheduling, logistics, and the process for arranging vehicle transport. Your timely response and assistance in resolving this matter is greatly appreciated.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2022
YearComplaintsRecallsFiresDeathsAssessment
2025 — this page1200Routine
202424500Routine
2023114400Routine
2022305400Above average
2021147500Routine

Compare every Polestar 2 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Sep 15, 2025. Source: NHTSA Office of Defects Investigation.