1996 Plymouth Voyager complaints

DRIVE BELT TENSIONER BROKE WHILE DRIVING ON A RURAL PART OF I-20 IN TEXAS. THESE CAN ONLY BE REPLACED AT A DODGE DEALER. IT LEAVES YOU IN A TERRIBLE POSITION IN THE COUNTRY AT NIGHT WITH NO HELP AVAILABLE. *AK

MY WIFE WAS DRIVING OUR FIVE YEAR OLD PLYMOUTH VOYAGER MINIVAN IN TOWN AND ANOTHER DRIVER WARNED HER THAT GASOLINE WAS SPRAYING FROM THE VEHICLE. SHE STOPPED IN A PARKING LOT AND LOOKED UNDER THE MINIVAN. GASOLINE WAS GUSHING FROM THE GAS TANK AT A VERY HIGH RATE. HAD THIS IGNITED, THERE WOULD HAVE BEEN AN EXPLOSION THAT WOULD HAVE ENVELOPED THE WHOLE VEHICLE. MY WIFE CALLED ME AT WORK. BECAUSE OF THE SERIOUS SAFETY AND EXPLOSION HAZARD, I TOLD HER NOT TO RESTART THE CAR AND I HAD THE CAR TOWED TO OUR LOCAL CHRYSLER DEALER (NAYLOR CHRYSLER IN ANN ARBOR, MICHIGAN). THEIR SERVICE DEPARTMENT FOUND THAT THE FUEL TANK HAD COLLAPSED AND DEFORMED SEPARATING THE FUEL PUMP AND GASKET FROM THE FUEL TANK AND CREATING A LARGE GAP. THE VEHICLE IS A WELL MAINTAINED VEHICLE WITH ONLY NORMAL HIGHWAY USAGE AND WITH NO MODIFICATIONS, NO ACCIDENTS OF ANY KIND, AND WITH ALL THE ORIGINAL FACTORY INSTALLED FUEL SYSTEM PARTS. THE NAYLOR CHRYSLER SERVICE DEPARTMENT REPLACED THE DEFECTIVE FUEL TANK AND ASSOCIATED PARTS. THE COST WAS APPROXIMATELY $610. I CALLED CHRYSLER CORP. AT (800) 992-1997 AND STATED THAT IF A SAFELY-RELATED DEFECT EXISTS IN A MOTOR VEHICLE, THE MANUFACTURE MUST FIX IT AT NO COST TO THE OWNER. THE CHRYSLER REPRESENTATIVE VERIFIED WITH THE DEALER THAT THE TAKN HAD COLLAPSED AND SEPARATED FROM THE FUEL PUMP AND THAT THE VEHICLE WAS UNMODIFIED AND ORIGINAL AND NOT IN AN ACCIDENT. THE CHRYSLER REPORT FILED IS FILE NO. 8907052, DATED JUL 25, 2001. CHRYSLER STATED THAT THEY WOULD NOT P

WHILE DRIVING AT ANY SPEED VEHICLE COMPLETELY SHUTDOWN WITHOUT WARNING DUE TO A PROBLEM WITH FUEL PUMP. PROBLEM OCCURS WHEN FUEL TANK IS FULL. DEALER RECOMMENDS THAT TANK REMAINS AT HALF TO PREVENT PROBLEM. PLEASE GIVE ANY FURTHER DETAILS.*AK

CONSUMER TOOK A ROAD TRIP AND AIRBAG LIGHT STAYED ON. CRUISE CONTROL WENT OUT, AND THERE WAS NO HORN. DEALER STATED CLOCK SPRING GOES OUT OF ADJUSTMENT, DROPS CONTACT, AND EVERYTHING DROPS DOWN. REPAIR INCLUDED REMOVING AIRBAG AND STEERING WHEEL, COST $375 TO FIX.*AK CONSUMER STATES THE CLOCKSPRING WAS REPLACED ON 25-JUL-01 AND UNTIL IT HAD BEEN REPLACED THE AIRBAG, CRUISE CONTROL, AND HORN WERE INOPERABLE. *SLC

HAVING PROBLEM WITH AC COMPRESSOR, OIL LEAK, SLIDING DOOR PANEL

THE ENGINE (LONG BLOCK) HAD TO BE REPLACED BECAUSE OF THE OIL PUMP FAILURE CAUSING DAMAGE TO THE HEADS. WE WERE TOLD THAT THE ENGINE LOOKED LIKE IT HAD NEVER BEEN SERVICED (NEGLECTED). WE HAVE DOCUMENTATION OF SERVICES AT THE DEALERSHIPS. IN JULY 1999, ENGINE OVERHEATED AND THE FAN RELAY WAS SUBSEQUENTLY RECALLED. IN OCT, 1999, WE HAD PROBLEMS WITH AN OIL LEAK. THE DEALERSHIP CHECKED IT AND SAID IT LOOKED LIKE THE OIL HAD NEVER BEEN CHANGED IN 5 YEARS. THE OIL WAS THICK LIKE TAR. THEY CLEANED OUT THE WHOLE SYSTEM WITH DETERGENTS AND CHEMICALS. THE VEHICEL OVERHEATED AGAIN A WEEK AFTER THE NEW ENGINE WAS PUT IN. THE FAN ENGINES HAD SHORTED AND THE FAN RELAY DAMAGED TOO. IT JUST SEEMS LIKE WE HAVE HAD TO REPLACE THE ENGINE, AFTER 5 YEARS, BECAUSE OF OVERHEATING PROBLEMS THAT DAMAGED IT.*AK

THIS ASSEMBLY DISABLES THE AIRBAG SYSTEM. IT ALSO DISABLES THE CRIUSE CONTROL AND HORN SYSTEMS.*AK

SEAM ON TOP OF FUEL TANK CAME LOOSE. THIS CAUSED AN EXCESSIVE AMOUNT OF FUEL SPILLAGE. VEHICLE IS PRESENTLY AT THE DEALER SHOP. PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

OIL LEAKS FROM THE ENGINE CYLINDER HEAD. IT DOESN'T LEAK UNTIL THE MOTOR IS TURNED ON. CONTACTED DEALER. PLEASE PROVIDE VIN. *AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

AIR BAG LIGHT IS ILLUMINATED ON THE DASHBOARD. CONSUMER HAS TAKEN VEHICLE TO DEALER, DEALER STATED THAT AIR BAG MODULE NEEDED TO BE REPLACED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

THE DRIVERSIDE SLIDING DOOR LOCK DOESN'T LOCK PROPERLY. SOMETIME THE DOOR LATCH MALFUNCTIONS WHICH PREVENT ME FROM CLOSING THE DOOR.*AK

FAILURE OF THIS PART RENDERED THE AIRBAG SYSTEM INEFFECTIVE. ALSO THE HORN WOULD NOT WORK, NOR WOULD THE CRUISE CONTROL WORK. APPROX $230 TO FIX.T WORK. *AK

TRANSMISSION HAS COMPLETELY GONE OUT, AND TRANSMISSION CAN'T BE FIXED, ONLY REPLACED. CONTACTED DEALER, AND THE DEALER IS NOT WILLING TO DO ANYTHING.*AK

SLIDING DOOR ON LEFT SIDE OF VEHICLE CANNOT BE UNLOCKED FROM INSIDE OR OUTSIDE OF THE VEHICLE OR WITH POWER REMOTE, CAUSE UNKNOWN. *AK RIGHT DOOR CAN BE UNLOCKED MANUALLY BY HAND. *SLC

WHILE DRIVING AIR BAG LIGHT CAME ON AND REMAINED. THIS CAUSED HORN AND CRUISE CONTROL NOT TO BE WORKING.*AK

BRAKES LOCK UP WHEN BRAKES ARE APPLIED AND HAVE DIFFICULTY RELEASING. THERE WILL BE A BURNING SMELL EMITTED WHEN THIS PROBLEM OCCURS. DEALERSHIP AND ALSO PRIVATE MECHANICS HAVE EXAMINED VEHICLE, AND REPLACED NUMEROUS COMPONENTS IN BRAKING SYSTEM. IT HAS BEEN SUGGESTED THAT COMPUTER COULD BE FAULTY BECAUSE WINDSHIELD WIPERS WILL ENGAGE ON THEIR OWN. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK

BELT FOR INTEGRATED CHILD SAFETY SEAT IS FAILING TO LOCK WHEN BRAKES ARE APPLIED. THIS WOULD PREVENT FORWARD MOVEMENT OF CHILD/SEAT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

AIR BAG LIGHT CAME ON, AND CRUISE CONTROL HAS FAILED TO OPERATE PROPERLY. DEALERSHIP HAS EXAMINED VEHICLE, AND DETERMINED THAT CLOCK SPRING WAS THE COMPONENT CAUSING THIS PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK

WHEN FUEL TANK IS A QUARTER OF A TANK FULL FUEL LEAKAGE OCCURS, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

THE LEFT AND RIGHT SLIDING GRAB HANDLE BUTTON IS HARD TO DEPRESS, THE DEALER LUBED BOTH MECHANISMS AND ADJUSTED LINKAGES, THE RIGHT SIDE SLIDING DOOR CAN NOT BE OPENED OR UNLOCKED MANUALLY AND THE DEALER ADJUSTED THE DOOR. NLM

HVAC BLOWER MOTOR HAS 4 SETTINGS-ONLY HIGHEST SETTING WORKS. *AK

WHILE DRIVING WITH WINDSHIELD WIPERS ON SUDDENLY THEY WILL QUIT WORKING WITHOUT PRIOR WARNING.*AK

WHILE DRIVING WOULD STEP ON BRAKE PEDAL, BUT VEHICLE WILL NOT STOP ON TIME.*AK

EA01-007,AIRBAG AND HORN IS INOPERATIVE DUE TO A DEFECTIVE AIRBAG CLOCKSPRING WHICH IS LOCATED INSIDE STEERING COLUMN. *AK

FRONT MOTOR MOUNT VERY BAD AND ENGINE ROCKS BACK AND FORTH AND SOMETIMES JERKS WHEN COMING TO A STOP. HEATER DOESN'T WORK ON ALL SETTING FOR AIR. STEERING BAD, KNOCKS ON ROUGH STREETS AND MAKES BAD NOISE WHEN TURNING THE STEERING WHEEL. SMELL FUEL INSIDE OF THE VEHICLE WHEN PUTTING FUEL IN THE TANK AND SOMETIME SMELL IT WHEN REGUALAR DRIVING.

HORN WONT BLOW, CRUISE CONTROL WON'T WORK, AND AIRBAG LIGHT IS CONSTANTLY ON.*AK

AIRBAG LIGHT IS ON, AND HORN/CRUISE CONTROL STOPPED WORKING, CLOCK SPRING ASSEMBLY NEEDED TO BE REPLACED. *AK

EFECTIVE COMPONENTS INCLUDE: SPARK PLUG WIRES/ SLIDING DOOR MOTOR/CIRCUIT BOARD//DOOR HANDLES/BATTERY/IGNITION SWITCH/MULTIFUNCTION SWITCH, DOOR LOCK MOTOR/ WINDSHIELD MOTOR/ LATCH DOOR LIFT GATE, AND REAR SHOCK ABSORBER AND REAR STRUTS. PLEASE ATTACH A DESCRIPTION OF EACH OF THESE DEFECTS AND COPIES OF ANY WORK YOU HAVE HAD PERFORMED ON THE VEHICLE REGARDING THESE DEFECTS.*AK

CONSUMER WAS TRAVELING 25MPH ON HIGHWAY AND LIGHT FOR AIRBAG CAME ON DASHBOARD. *AK

CLOCK SPRING BROKEN CAUSING AIRBAG LIGHT TO ILLUMINATE DURING ALL PERIODS CAR WAS IN USE, ALSO CAUSING HORN TO NOT WORK. CLOCK SPRING WAS REPLACED BY DEALER. *JB

AIRBAG LIGHT IS ON, HORN AND CRUISE CONTROL NOT WORKING EITHER.*AK

AIRBAG LIGHT ON, HORN AND CRUISE CONTROL NOT WORKING EITHER. *AK

CLOCK SPRING IN STEERING COLUMN HAS CAUSED AIRBAG LIGHT TO COME ON, HORN TO FAIL, AND CRUISE CONTROL TO STOP WORKING. DEALERSHIP HAS REPAIRED THIS DEFECT AT CONSUMERS COST. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

CLOCK SPRING IN THE STEERING COLUMN THAT CONTROLS DRIVER AIRBAG,CRUISE CONTROL,AND HORN DID NOT WORK AT TIME OF PURCHASE, WAS REPLACED BY DEALER. *JB

THE AIRBAG LIGHT STAYS ON, THE CRUSIE CONTROL DOES NOT WORK, THE HORN DOES NOT WORK.

CHILD SEAT CHEST PIECE WILL TIGHTEN, MOVES UP TO CHILD'S NECK, STRANGLING CHILD. CHEST PLATE KEEPS TIGHTENING WHEN CHILD MOVES. *AK

WHILE STOPPED AT A STOP SIGN, A CAR STRUCK MY VOYAGER IN THE CENTER OF THE FRONT BUMPER. THE OTHER CAR WAS MOVING AT 35 MPH AND MY BUMPER WAS PUSHED INTO THE RADIATOR 10-12 INCHES AND THE FRAME WAS BENT. NEITHER AIRBAG DEPLOYED. THE DEALER WHICH REPAIRED MY VOYAGER SAID THE SENSORS WERE LOCATED TO EITHER SIDE OF THE IMPACT, AND SINCE NO CONTACT WAS MADE WITH THEM... THE AIRBAGS WON'T DEPLOY. MY COMPLAINT IS THAT THEY SHOULD HAVE DEPLOYED UNDER SUCH AN IMPACT. I NOW WONDER IF THEY WILL IN ANOTHER ACCIDENT. *AK

AIRBAG WARNING LIGHT REMAINED LIT AT ALL TIME. LOCAL CHRYSLER DEALER REPLACED CLOCKSPRING ASSEMBLY.

IN MARCH MY AIRBAG LIGHT STAYED ON AND THEN THE WINDSHIELD WIPERS FAILED TO WORK. I THEN A BURNING ODOR CAME OUT OF THE HEATING UNIT. I BROUGHT IT INTO A CHRYSLER DEALERSHIP TO GET FIXED. THIS IS THE WORK NEEDED TO REPAIR THE CAR. SWITCH MULTIFUNTION, CLOCKSPRING FOR AIRBAG. COMPLETE REPLACEMENT OF THE BCM DUE TO THE AIRBAG MALFUNTION AND WIPER MALFUNCTION., REPLACED THE MULTIFUNCTION SWITCH. BCM RECONTROLLER REPROGRAMING AND REPLACED CLOCK SPRING TO REPAIR AIR BAG LAMP COMING ON. THE FINAL COST WITH LABOR TOTALED $843.44 I CALLED CHRYSLER TO SEE IF THIS MALFUNCTION WOULD BE COVERED AND I WAS TOLD NO. THE SERVICE DEPARTMENT SAID IT IS RARE THAT THE SYSTEM FAILS IN A CAR WITH MY MILAGE. CHRYSLER WAS VERY NASTY ON THE PHONE AND SAID THEY WOULD NOT CONSIDER ANY RESPONSIBILITY TOWARDS THE PAYMENT OF THE DEFECT. I ASKED TO SPEAK TO A MANAGER ETC....AND I WAS TOLD THAT I COULD NOT BE FORWARDED TO ANYONE ELSE. I WAS TOLD BY THE REP ON THE PHONE THAT THE FINAL DECISION WAS MADE. LAST WEEK I HEARD ON THE RADIO ABOUT AN INVESTIGATION ON THE POSSIBLE DEFECTS OF THE VEHICLES CLOCKSPRING ASSEMBLY WHICH PROVIDES THE ELECTRICITY FOR THE WIPERS ETC....I DID NOT CHECK TO SEE IF IT HAD AFFECTED THE HORN OR CRUISE CONTROL BECAUSE I HAD NOT USED BOTH DURING THAT TIME. IT SEEMS THE FAULTY CLOCKSPRING POSSIBLE BLEW OUT THE ELECTRICAL SYSTEM WHICH RESULTED IN THE NEED FOR A REPLACED BCM COMPONENT. I AM HOPING IF THIS IS FOUND TO BE A DEFECT CHRYSLER WILL REIMBURSE THE $843.44 TO ME.*AK

THE AIRBAG LIGHT STAYED ON AND THE HORN FAILED TO WORK. I TOOK THE VEHICLE TO A DEALER FOR AN INSPECTION. THEY SAID THEY FOUND THE D/S SQUIB CIRCUIT OPEN AND CLOCKSPRING INOP. THEY REPLACED THE CLOCKSPRING{#4687630AF} AND SEAL PKG{CBXG8450}. THE TOTAL COST WAS $217.18. I ALSO HAD RECALL #845 CORRECTED AT THIS TIME AS WELL. TWO SAFETY ISSUES ON THE SAME VEHICLE IS NOT A COMFORTING SITUATION. I AM VERY CONCERNED OF THE RELIABILITY OF THIS VEHICLE AS MY WIFE IS THE PRIMARY DRIVER TO TRANSPORT MY CHILDREN. YOUR ATTENTION IN THIS MATTER IS GREATLY APPRECIATED. *AK

VEHICLE IS LEAKING OIL FROM HEAD GASKET. *AK *SLC

SRS LIGHT STAYS ILLUMINATED WHILE DRIVING. ALSO, THE HORN ASSEMBLY IS INOPERABLE. DEALER HAS BEEN NOTIFIED.*AK

AIRBAG LIGHT STAYS ON. HORN AND CRUISE CONTROL DO NOT WORK. DEALER HAS ADVISED CONSUMER TO FIX THE DEFECT, CLOCK SPRING WOULD HAVE TO BE REPLACD AT CONSUMER'S EXPENSE.*AK

EA 01 007/AIR BAG CLOCKSPRING : VEHICLE EXPERIENCING NO HORN AND AIR BAG LIGHT REMAINING ON. DEALER / MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. *AK CRUISE CONTROL LOCKED UP WHILE DRIVING. *YH

EA O1 007/AIR BAG CLOCKSPRING: VEHICLE EXPERIENCING NO HORN AND AIR BAG LIGHT REMAINS ON. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

WHILE DRIVING AIR BAG LIGHT WILL COME ON DASHBOARD. CONSUMER IS CONCERNED FOR DEPLOYMENT OF AIR BAGS.*AK THE CLOCK SPRING FAILURE CAUSED THE AIR BAG LIGHT TO COME ON AND WAS REPAIRED. THE HORN DOES NOT WORK SOMETIMES. *YH

I NEEDED TO USE MY HORN TO WARN ANOTHER DRIVER WHO WAS CUTTING IN FRONT OF ME AND DISCOVERED THAT MY HORN WOULD NOT WORK. MY AIRBAG LIGHT ALSO WAS ON. I TRIED OTHER FEATURES AND FOUND THAT MY CRUISE CONTROL WOULD NOT WORK. I TOOK THE VAN TO THE DEALER WHO INFORMED ME THAT I NEEDED TO REPLACE MY CLOCK SPRING IN ORDER TO GET POWER TO THE NONWORKING FEATURES. I AM REPORTING THIS AS A RESULT OF AN ARTICLE IN THE NEWS REGARDING YOUR INVESTIGATION OF DEFECTIVE CLOCK SPRINGS IN DAIMLER CHRYSLER VANS 1996-2000.*AK

AIRBAG LIGHT IS ON AND WILL NOT TURN OFF. PLEASE PROVIDE FURTHER INFORMATION.*AK