Filed Aug 6, 1999227,283 vehiclesDaimlerchrysler Corporation
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE LOWER SEAT BACK ATTACHING BOLT ON THE DRIVER SEAT CAN FAIL AND SEPARATE.
Risk. IF THE BOLT FAILS WHILE THE VEHICLE IS BEING DRIVEN, THE DRIVER COULD LOSE CONTROL OF THE VEHICLE, INCREASING THE RISK OF A VEHICLE CRASH.
Remedy. DEALERS WILL REPLACE THE LOWER SEAT BACK ATTACHING BOLT ON THE DRIVER'S SEAT WITH A HIGHER STRENGTH BOLT THAT INCLUDES A SELF LOCKING NYLON PATCH.
REAR AXLE ON A 1993 PLYMOUTH SUNDANCE HAS A ANTI-SWAY BAR WELDED INSIDE THE AXLE. THE SWAY BAR OR THE WELDS BROKE CAUSING A VERY LOUD NOISE. THE REAR AXLE SOUNDS LIKE IT IS GOING TO FALL OFF. SEVERAL MECHANICS STATE THAT THIS IS A COMMON PROBLEM AND SHOULD BE HANDLED BY THE MANUFACTURER. COST TO REPLACE THE ENTIRE REAR AXLE IS WILL OVER 1000.00. *NLM
Vehicle Speed ControlCrash
Filed Jul 23, 2002PA
WHILE MAKING A TURN AT 25 MPH VEHICLE STARTED TO ACCELERATE, GOING THROUGH 2 STOP SIGNS. CONSUMER APPLIED BRAKES AND EMERGENCY BRAKE, VEHICLE KEPT GOING IN CIRCLES. VEHICLE CAME TO A STOP WHEN IT HIT A LOW CONCRETE BARRIER IN PARKING LOT. VEHICLE AT DEALER AT THIS TIME.*AK
Suspension › Rear
Filed Nov 4, 2001CA
IN 6/99 I PAID $950.00 TO REPLACE THE REAR TRAILING ARM AT THE MENTIONED DEALER. I WAS TOLD THAT THIS PART WAS NEW AND AN ORIGINAL . I REPLACED THIS PART BECAUSE MY SAFETY WAS IN DANGER. JUST LAST WEEK, I TOOK THE CAR IN BECAUSE OF A SQEEKING NOISE AND THE SAME DEALER WHO REPLACED THE PART, TOLD ME IT WAS BROKE AGAIN. I ASKED HIM HOW COULD THAT BE WHEN THE PART THAT CAME WITH THE CAR LASTED 143,000 MILES AND 6 YEARS AND THIS ONE ONLY LASTED 2 YEARS AND 40,000 MILES? HE TOLD ME HE DID NOT KNOW NOR COULD HE PROVIDE ME PROOF THAT THEY INSTALLED THE PART CORRECTLY AND OR USED A NEW ONE. HE SPECIFICALLY TOLD ME I NEEDED TO REPLACE IT BECAUSE MY SAFETY WAS IN JEOPARDY BECAUSE THE REAR END WOULD SOON SWAY OUT OF CONTROL. I FELT THIS WAS UNFAIR AND HE SAID THAT THERE WAS NOTHING ANYONE THERE COULD DO BECAUSE IT WAS OUT OF WARRANTY . I CALLED THE CHRYSLER CUSTOMER CARE CENTER AND TALKED TO DEREK, WHO TOLD ME IT WOULD BE A WASTE OF MY TIME TO FILE A COMPLAINT WITH HIS OFFICE ABOUT A PART OUT OF WARRANTY THAT " IT WOULD BE A WASTE OF MY TIME BECAUSE CHRYSLER WAS CUT AND DRY ON THEIR RESPONSES" WHEN I ASKED TO SPEAK TO HIS DIRECT REPORT, HE TOLD ME " HE WAS IT AND THAT HIS DIRECT REPORTS DO NOT SPEAK TO THE CUSTOMERS. WHAT ASSURANCE DO I HAVE NOW FROM CHRYLSER AS A CONSUMER ? BY THEIR ACTIONS, CHRYSLER HAS DEMONSTRATED TO ME THAT NOT ONLY DO THEY NOT CARE ABOUT MY SAFETY, THEY ARE NOT TOO CONCERNED ABOUT THE QUALITY OF WORK THEY ARE DOING OR NOT DOING AT MY EXPENSE. I AM A LOYAL CUSTOMER
Engine and Engine Cooling › Engine
Filed Apr 11, 2001NY
WHILE TRAVELING TO WORK AT APPROXIMATELY 40 MPH CAR SUDDENLY DIED. ONCE CAR WAS TOWED TO REPAIR SHOP IT WAS DIAGNOSED WITH A BROKEN CAMSHAFT. THE CAMSHAFT SNAPPED IN TWO PIECES , THE PULLEY WITH ONE CAM LOBE AND THE REST OF CAMSHAFT COMPOSED THE TWO PARTS... BEEN DRIVING OVER THIRTY YEARS---NEVER HAD A CAMSHAFT JUST BREAK IN TWO PIECES.*AK
Power Train › Automatic Transmission
Filed Feb 23, 2001IN
PREMATURE TRANSMISSION FAILURE - 35,700 MI. - DAMLIER CHRYSLER WILL NOT PARTICIPATE AT ALL IN REPAIR - $1600/$1850 REPAIR COSTS - THIS TRANSMISSION HAS KNOWN HIGH FAILURE RATE DUE TO DESIGN FLAWS. *AK
Fuel System, Gasoline › Delivery
Filed Oct 9, 2000MA
RECENTLY MY M/V STARTED LEAKING FUEL FROM A FUEL LINE. I THOUGH THAT THE LEAK WAS DUE TO AGE AND TOOK THE CAR TO A MECHANIC FOR REPAIR. AFTER HE LOOKED AT THE FUEL LINE HE INFORMED ME THAT THE FUEL LINE WAS CUT BY THE EMERGENCY BRAKE LINE RUBBING AGAINST IT. I FEEL THAT IF THIS IS A DEFECT IT'S A FIRE DANGER TO OCCUPANTS OF THE M/V AND PUBLIC AT LARGE
Latches/Locks/Linkages › Doors › Latch
Filed Aug 14, 2000NJ
WHILE DRIVING DRIVER'S AND PASSENGER'S DOOR LOCK ASSEMBLEY MALFUNCTIONED, CAUSING DOORS TO OPEN WHILE THE VEHICLE WAS BEING DRIVEN, CAUSED BY CORRODED SPRING WITHIN THE DOOR LATCH MECHANISM. *AK
Electrical System › Ignition › SwitchFire
Filed Jun 27, 2000NC
WHEN CONSUMER PUT KEY INTO IGNITION THE KEY DIDN'T TURN AT ALL. THEN, IGNITION SWITCH CAUGHT ON FIRE. THERE WAS SMOKE AROUND THE IGNITION SWITCH.*AK
Seats › Front Assembly › Recliner
Filed Feb 3, 2000NM
RECALL REPAIR NOT COMPLETED DUE TO DEALER/PARTS NOT AVAILABLE. *MJS (99V-212)
Seats › Front Assembly › Recliner
Filed Oct 26, 1999MI
HAD RECEIVED RECALL NOTICE #99V212000. CONTACTED DEALER. INFORMED CONSUMER SEAT HAD TO BE ORDERED. TOOK VEHICLE ON DATE GIVEN. SEAT HAD NOT ARRIVED. SEAT IN VEHICLE WAS BROKEN & WENT BACKWARDS. WAS NOT GIVEN ANY INDICATION WHEN SEAT WOULD BE AVAILABLE. WOULD NEED TO TEAR EXISTING SEAT APART TO REPAIR & NOT REPLACE IT. *AK
Air Bags › Frontal › Sensor/Control Module
Filed Sep 29, 1999PA
VEHICLE EXPERIENCING PROBLEM WITH AIR BAG SENSOR LIGHT REMAINING ON. DEALER NOTIFIED AND INFORMED CONSUMER THAT THEY WOULD DIAGNOSE THE PROBLEM AT CONSUMER'S COST. SEEKING HELP FROM NHTSA IN THIS SAFETY MATTER. *AK
Air Bags
Filed Sep 22, 1999DE
WHILE USING AIR CONDITIONER THE FAN STOPPED AND SMOKED ENTERED THE PASSENGER'S COMPARTMENT THROUGH THE DASH OR THE STEERING COLUMN. AFTERWARDS THE AIRBAG WARNING LIGHT CAME ON AND WILL NOT GO OFF. DEALER HAS NOT SEEN. *AK
Seats › Front Assembly › Recliner
Filed Sep 2, 1999IL
WHILE DRIVING ON THE STREET AT APPROX. 40 MPH, BACK REST FELL BACKWARD, AND ALMOST CAUSED VEHICLE TO GO OUT OF CONTROL. SEEKING HELP IN THE MATTER FROM NHTSA. *AK
Fuel System, Gasoline › Fuel Injection System › Injectors
Filed Sep 2, 1999TX
FUEL INJECTORS FAIL CAUSING VEHICLE TO STALL, REPAIRS ON SIX OCCASIONS DUE TO FAILURE. MJS
Steering › Steering Wheel/Handle Bar
Filed Aug 31, 1999MI
WHEN TURNING CORNERS THERE IS SOMETHING HITTING AGAINST THE STEERING WHEEL.DEALER WAS CONTACTED AND STATED THEY COULD FIX THE PROBLEM AT OWNERS EXPENSE. *AK
Air Bags › Frontal
Filed Aug 9, 1999IL
WHEN MAKING A RIGHT TURN OUT OF A PARKING LOT, THE AIR BAG ON THE DRIVER'S SIDE DEPLOYED FOR NO APPARENT REASON. CHYRSLER WAS CONTACTED ABOUT THE PROBLEM. THE PROBLEM HAS NOT BEEN CORRECTED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Structure › Frame and Members
Filed Jul 18, 1999UT
STARTING IN 1996, I NOTICED SMALL PAINT CHIPS/PEELINGS ON THE TOP, HOOD AND TRUNK OF MY VEHICLE. I THOUGHT THEY OCCURRED FROM ROCK CHIPS OR SOMETHING. ONCE THE PEELING CONTINUED AND I FOUND OTHER PEELING ON THE SIDES AND TRUNK, I KNEW IT WAS DAMAGE FROM THE PAINT IT SELF AND NOT WEATHER OR ROCKS! IT HAS PEELED SO MUCH IT IS EMBARRASSING AND ABSOLUTLEY RIDICULOUS!! I CAN'T EVEN WASH MY CAR WITHOUT IT DAMAGING MORE. IT ALMOST LOOKS AS IF IT IS GOING TO CAUSE RUST TO MY VEHICLE ALSO. THIS NEEDS TO BE FIXED AND CURED. I EXPECT IT TO BE SO FROM PLYMOUTH, AND WILL NOT STOP UNTIL IT IS. NO SAFETY DEFECT MENTIONED, JUST PAINT. *AK
Electrical SystemFire
Filed May 10, 1999AZ
WHILE DRVING ABOUT 50 MPH THE REAR PANEL THAT GOES FROM THE WINDOW TO THE BACK SEAT, ON THE DRIVER'S SIDE, CAUGHT ON FIRE CLOSE TO THE ROOF. IN AUGUST 1997 THERE WAS A FIRE ON THE PASSENGER'S SIDE. THE VEHICLE WAS TOWED TO A DEALERSHIP, WHERE CAUSE OF FIRE WAS BEING INVESTIGATED. *AK
Air Bags › Frontal
Filed Dec 21, 1998CO
AIR BAG DEPLOYED WHILE DRIVING ON LIGHT COVER SNOW STREET, GOING APPROXIMATELY 25 MPH. DEALER NOTIFIED. *AK
Air Bags › FrontalCrash1 injured
Filed Nov 2, 1998MI
VEHICLE WAS INVOLVED IN A FOUR CAR ACCIDENT. WHEN FRONTAL IMPACT OCCURRED, THE AIR BAG DEPLOYED, AND HIT THE DRIVER. ALSO THE DRIVER'S SEAT BROKE, AND DRIVER ENDED UP LAYING IN THE REAR SEAT, VEHICLE WAS TOTALLED, DEALER IS NOT AWARE OF THE PROBLEM. *AK
Seats1 injured
Filed Jun 16, 1998NY
VEHICLE REARENDED WHILE AT STOP. FRONT SEAT BOLT BROKE CAUSING SEAT TO FALL BACK.
Seats › Front Assembly › Recliner
Filed Jun 13, 1998RI
WHILE DRIVING,THE FRONT SPLIT SEAT BACK (DRIVER SIDE) SNAP AND FELL BACK; CAUSING TEMPORARY LOSS OF CONTROL OF VEHICLE,ALMOST CAUSING A SEROUS ACCIDENT. DEALER NOTIFIED AND REFUSED TO REPAIR UNDER WARRANTY AND ACCEPT RESPONABILITY.
Engine and Engine Cooling › Engine
Filed May 8, 1998NY
ENGINE CYLINDER FROZE.
Service Brakes, Hydraulic › Foundation Components
Filed Mar 18, 1998MI
WHEN THE BRAKES WERE APPLIED THE PEDAL WENT TO THE FLOOR, RESULTING IN EXTENDED STOPPING DISTANCE . OWNER TOOK VEHICLE TO DEALER, AND WAS INFORMED THAT THE ROTORS WERE CORRODED AND CHIPPED. OWNER STATES THAT MANUFACTURER CALLED A RECALL ON SOME OF THESE VEHICLES , BUT HIS VEHICLE WAS NOT INCLUDED. *AK
Seats › Front Assembly › Recliner
Filed Jan 21, 1998CA
WHEN BRAKES ARE APPLIED THE FRONT SEAT MOVES FORWARD. THE FRONT SEAT DOESN'T LOCK.
Engine and Engine Cooling › Engine › Gasoline
Filed Jun 23, 1997TX
WHILE DRIVING THE VEHICLE WILL STALL OUT INTERMITTENTLY WITH NO WARNING.THE CAR THEN HAS TO SIT FOR A FEW MINUTES TO START AGIAN. *AK
Suspension › Rear › Springs › Coil Springs
Filed May 23, 1997NJ
WHILE DRIVING VEHICLE ABOUT (60) MPH ON INTERSTATE 70 THE REAR TORSION BAR BROKE. CONSUMER WAS ABLE TO DRIVE VEHICLE HOME SLOWLY. VEHICLE HAS NOT BEEN REPAIRED. *AK
Seats › Front Assembly › Recliner
Filed Apr 23, 1997MI
DRIVERS SIDE SEATBACK COLLAPSED WHILE DRIVING. ALMOST LOST CONTROL. *AK
Air Bags › FrontalCrash
Filed Feb 26, 1997TN
WHEN VEHICLE WAS INVOLVED IN A REAR END ACCIDENT, THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY. *AK
Structure › Body › Hood › Hinge and Attachments
Filed Jan 17, 1997NY
DRIVER'S SIDE DOOR DROPPED FROM THE HINGES, PUSHING INTO FRONT BUMPER TWICE.
Vehicle Speed Control
Filed Jan 17, 1997NY
THROTTLE STICKS, WHEN SHIFTING, CLUTCH DEPRESSED AND WHILE IN GEAR AND ACCELERATING.
Seats
Filed Dec 9, 1996MI
WHEN ENTERED INTO VEHICLE DRIVER'S SIDE SEAT BROKE FROM SEAT TRACK AND ANCHORS. *AK *JB
Engine and Engine Cooling › Engine
Filed Oct 30, 1996MA
ENGINE PISTON RINGS LOOSENED, CAUSING ENGINE TO RATTLE. *AK
Structure › Body
Filed Sep 17, 1996WI
PAINT IS PEELING FROM VEHICLE.
Power Train › Axle Assembly
Filed Sep 9, 1996CA
THE REAR AXLE IS CRACKING, PURCHASED CAR USED . *AK
Latches/Locks/Linkages › Doors › Latch
Filed Sep 5, 1996MO
THE TWO FRONT DOORS FLY OPEN WHILE DRIVING. PLEASE EXPLAIN. *AK
Power Train › Manual Transmission › Column Shift Assembly
Filed Aug 23, 1996PA
LINKAGE IN THE GEAR SHIFT HAS SNAPPED TWICE.
Air Bags › FrontalCrash2 injured
Filed Aug 9, 1996NY
DURING FRONTAL IMPACT, THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY. PLEASE DESCRIBE.*AK
Electrical SystemFire
Filed Aug 6, 1996CO
VEHICLES ROOF CAUGHT ON FIRE DUE TO A ELECTRICAL SHORT WHILE DRIVING. *AK
SeatsCrash2 injured
Filed Jul 15, 1996VA
DRIVING DOWN RD, GOING WRONG WAY, STARTED TO TURN AROUND, ANOTHER VEHICLE REARENDED SUNDANCE, FRONT SEATS COLLAPSED/BROKE ONTO REAR, BACKSEATS *AK VEHICLE WAS CRUSHED FOWARD DUE TO IMPACT, STEERING WHEEL RIPPED OUT OF DRIVER'S HANDS CAUSING LOSS OF CONTROL OF VEHICLE, CONSUMER AND PASSENGER SUFFERED INJURIES.*JB
Air Bags › FrontalCrash1 injured
Filed Jun 3, 1996SC
WHILE IN FRONT-END ACCIDENT AIR BAG DEPLOYED, BURNING DRIVERS NECK.PLEASE DESCRIBE DETAILS. *AK
Air Bags › Frontal
Filed Mar 22, 1996PA
CONSUMER WAS IN AN ACCIDENT AND THE DRIVER SIDE AIR BAG DIDN'T DEPLOY FULLY, CONSUMER HIT FACE ON THE STEERING AFTER THE AIR BAG DEPLOYED. PLEASE DESRIBE . *AK
Air Bags › FrontalCrash1 injured
Filed Feb 1, 1996MI
THE AIR BAG DIDN'T DEPLOY, DURING AN ACCIDENT. PLEASE DESCRIBE. TT
Air Bags › FrontalCrash1 injured
Filed Dec 5, 1995CT
WHEN AIRBAG DEPLOYED AND THE GAS FILLED THE PASSENGER COMPARTMENT AND CAUSED THE DRIVER TO BE SICK. PLEASE DESCRIBE. TT
Air Bags › FrontalCrash
Filed Sep 18, 1995WY
AIR BAG FAILED TO DEPLOY IN A FRONT END COLLISION. TT
Air Bags › FrontalCrash1 injured
Filed Sep 14, 1995MO
THE DRIVER'S SIDE AIRBAG DEPLOYED AT 12:00 (FRONTAL) COLLISION AT 30 MPH, AIRBAG FAILED TO INFLATE. TT CONSUMER WAS INJURED IN ACCIDENT. *SLC
Electrical System › Ignition
Filed Sep 8, 1995VA
WHILE DRIVING THE VEHICLE IT WILL LOSS POWER, SUDDEN ACCELERATION OF THE VEHICLE. TT
Air Bags › FrontalCrash1 injured
Filed Sep 5, 1995WY
CAR WAS IN AN ACCIDENT AND THE DRIVER SIDE AIR BAG DIDN'T DEPLOY . TT
Engine and Engine Cooling › Engine
Filed Aug 7, 1995FL
ENGINE HEAD GASKET FAILURE, CAUSING OIL TO GO DOWN 1 QUART WITHIN THE FIRST 3,000 MILES. *SD
Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 3, 1995PA
THE FRONT ROTORS ARE PITTING WHICH IS CAUSING LESS SURFACE AREA TO BRAKE WITH. PLEASE DESCRIBE. TT
Complaints 1-50 of 60, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 6, 1999. Source: NHTSA Office of Defects Investigation.