1998 Plymouth Grand Voyager complaints

(1) IMPROPER ROUTING OF RAIN/SNOW WATER RESULTS IN PREMATURE AND UNSAFE RUSTING OF STRUT TOWER. (2) RUSTING OF STRUT TOWER LEADS TO STRUT FAILING THROUGH THE RUSTED METAL OF THE STRUT TOWER WHICH RESULT IN LOSS OF VEHICLE CONTROL. (3) UPON NEXT STRUT CHANGE, BODY SHOP METAL REPAIR WILL BE NECESSARY. *JB

1998 PLYMOUTH GRAND VOYAGER WAS DIAGNOSED AS NEEDING NEW SHOCK TOWERS. MY MECHANIC FEELS THIS IS DUE TO A MANUFACTURER'S DEFECT SINCE WATER DOES NOT DRAIN ONTO THE GROUND BUT RATHER COLLECTS ABOVE THE SHOCK TOWER CAUSES PREMATURE RUSTING AND NECESSSITATING A STEEL PIECE HAVINGTO BE WELDED INTO PLACE . *AK

DT: CONTACT STATED WHEN DRIVING AT 35-40 MPH ALL PANEL LIGHTS WENT OUT, AND THERE WAS NOT INDICATION OF SPEED. CURRENTLY, THE PANEL LIGHTS NO LONGER CAME BACK ON . HOWEVER THE TURN SIGNAL LIGHTS WERE STILL WORKING. THE CONTACT DID NOT KNOW THE NUMBER OF OCCURRENCES BECAUSE THERE WERE TOO MANY. *AK UPDATED 12/27/2005 - *NM

1998 PLYMOUTH GRAND VOYAGER TRANSMISSION IMPLOSION. WHILE DRIVING AT HIGHWAY SPEED SOME GEARS FROM THE 4 SPEED AUTOMATIC TRANSMISSION PUNCHED OUT OF THE HOUSING CAUSING COMPLETE TRANSMISSION FAILURE AND LOSS OF POWER. PUSHED VEHICLE TO SIDE OF HIGHWAY, BUT WAS LEFT STRANDED IN MIDDLE OF NIGHT WITH SMALL CHILDREN AND FULL TERM PREGNANT WIFE. ALTHOUGH CHRYSLER WAS AWARE OF THIS COMMON PROBLEM THEY WOULD NOT REPAIR IT AS ~10000 MILES OUT OF WARRANTY - $3000 REPLACEMENT OUT OF POCKET COST. SECOND TRANSMISSION FAILED ~38000 MILES LATER, 2000 MILES OUT OF WARRANTY AND CHRYSLER REFUSED AGAIN - $2100 REBUILD COST. BESIDES THE MASSIVE COST, TOTAL MECHANICAL FAILURE IS VERY DANGEROUS IN HIGHWAY TRAFFIC AND IF IT LEAVES YOU STRANDED IN THE MIDDLE OF NOWHERE. *JB

BREAK PEDAL STOP LIGHT SWITCH. THE WIRE HARNESS MOVES EVERY TIME YOU STEP ON THE PEDAL, THUS MAKING THE WIRES BREAK. WHEN THE WIRE BREAKS THE STOP LIGHTS DON'T WORK AND COULD AND ALMOST LEAD TO A FEW REAR END CRASHES I HAD. WIRES REPLACED AND HAD PEDAL AND HARNESS TO CONFIGURE NOT TO MOVE WHEN THE BREAK PEDAL PRESSED. *NM

INTERMITTENT WIPERS ON MY 1998 PLYMOUTH GRAND VOYAGER DO NOT WORK. *JB

MAY 29, 2004 ON A STATE HIGHWAY AND TRAVELING AT 55 MPH WHEN WE FELT A "THUMP" UNDER OUR VAN. UPON PULLING OVER, SAW AN OIL SLICK LEFT ON ROAD FROM VEHICLE. TRANSMISSION HAD A HOLE PUNCHED THROUGH FROM INSIDE. BOTH CHRYSLER DEALER AND TRANSMISSION SUPPLY SAID THEY SEE MANY LIKE IT EVERY MONTH, WHERE A SET PIN LETS GO AND A SMALL SHAFT SLIPS OVER FAR ENOUGH TO CONTACT TRANSMISSION CASE AND DESTROYS IT. VEHICLE HAD 49564 MILES ON IT AT THE TIME. TRANSMISSION REPLACED AT A COST OF $2004.29. I HAVE OLD CASE AT HOME. *JB

THE SERPENTINE BELT COMES OFF THIS VEHICLE, LEADING TO A SUDDEN LOSS OF POWER STEERING. SO FAR, THIS HAS HAPPENED WHILE ON THE ENTRANCE RAMP TO A FREEWAY, WHILE DRIING IN LIGHT CITY TRAFFIC, AND WHILE IDLING AT A BANK (PRIOR TO TAKING A HIGHWAY TRIP WHICH HAD TO BE CANCELLED). IN ALL CASES THE DRIVER WAS FEMALE AND HAD GREAT DIFFICULTY CONTROLLING THE VEHICLE. IN ALL CASES THIS WAS DURING WET WEATHER. AFTER THE SECOND CASE, WE HAD THE DEALE INSTALL A GUIDE PLATE THAT IS SUPPOSED TO KEEP THE BELT ON, BUT IT CAME OFF ANYWAY. WE HAVE NOW LEARNED THAT THERE APPEARS TO BE A DEFECT IN THE MOUNTING BRACKET FOR THE POWER STEERING PUMP, LEADING THIS PART TO BEND UNDER NORMAL WEAR AND TEAR SUCH THAT THE SERPENTINE BELT WILL JUMP OFF IN WET WEATHER. IN OUR VEHICLE, THERE WAS ANOTHER WITH THE EXACT SAME PROBLEM IN AT THE SAME TIME, AND THE REPLACEMENT PART WAS ON BACKORDER WITH 18 CUSTOMERS WAITING. THIS CLEARLY SEEMS TO BE A DESIGN FLAW AS THIS VEHICLE IS BECOMING NOTORIOUS FOR THIS PROBLEM AMONG MECHANICS, WITH SEVERAL DISCUSSION THEADS TO BE FOUND ON THE INTERNET. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE LOSES POWER STEERING AT A CRITICAL TIME, THEREBY LOSING COTROL OF THE VEHICLE AND LEADING TO A FATAL ACCIDENT. INDEED, I WOULD BE SURPRSIED IF THIS HASN'T ALREADY AHPPENED. A RECALL MUST BE ISSUED FOR THIS PROBLEM.

I SEE THERE IS AN INVESTIGATION ON DODGE CARAVAN AND GRAND CARAVAN, PLYMOUTH VOYAGER AND GRAND VOYAGER AND CHRYSLER TOWN AND COUNTRY AND VOYAGER MINIVANS FROM THE 2001 AND 2002 MODEL YEARS. OWNERS HAVE REPORTED THAT THE HEADLIGHTS ARE FLICKERING, DIMMING AND PERIODICALLY SHUTTING DOWN WHILE THE VEHICLE IS IN MOTION. THE PROBLEM HAS LED TO THE MINIVANS BEING TOWED IN SOME CASES. I WOULD HOPE THAT YOU CAN ADD MY YEAR MINIVAN. I HAVE A 1998 PLYMOUTH GRAND VOYAGER EXPERIENCING THE SAME PROBLEMS. I AM NOT ABLE TO GET IT FIXED BECAUSE THE MECHANIC CAN'T FIGURE OUT WHAT IS CAUSING THIS. IS THERE ANYTHING YOU CAN DO TO ADD MY VEHICLE TO THIS SAFETY INVESTIGATION??? THE HEADLIGHTS ARE FLICKERING ON AND OFF, THE DASH LIGHTS DO THIS AT THE SAME TIME. SOMETIMES THE HEADLIGHTS JUST STAY ON.

THERE IS NO PARTICULAR EVENT THAT TRIGGERS THE FOLLOWING PROBLEMS: THE INSTRUMENT CLUSTER / CONTROLLER IS DEFECTIVE. THE GAUGES FAIL CONSTANTLY. THE ABS LIGHT STAYS ON WHICH I BELIEVE IS RELATED TO THE CLOCK-SPRING RECALL, AND THE SPEEDOMETER, ODOMETER, TACHOMETER,FUEL GAGES STOP WORKING. I READ AN ARTICLE IN A FORUM THAT SAID DISCONNECT THE BATTERY BECAUSE IT WAS A PROBLEM WITH THE ECU. IT SEEMS RESETTING THE ECU DID FIX THE PROBLEM TEMPORARILY. SO EACH TIME IT HAPPENS THAT HOW I FIX IT. A RECALL FOR THE DEFECTIVE ECU MAY BE IN ORDER. I HAVE READ MANY ARTICLES WITH PEOPLE WITH THIS SAME ISSUE. (2) THE LEDS FOR THE A/C, HEATING AND REAR WIPERS DON'T WORK. THEY JUST BLINK. I HAVE FOUND THAT IF YOU DRIVE LONG ENOUGH, THEY START WORKING USUALLY NON-STOP DRIVING FOR OVER AN HOUR.

STRUT TOWERS RUSTING OUT. NOTICED THIS CONDITION APPROX. 2 YEARS AGO WHEN VEHICLE WAS LESS THAN 5 YEARS OLD. RESEARCHING THE PROBLEM, IT SEEMS MANY OTHER PLYMOUTH VOYAGER AND DODGE CARAVAN OWNERS HAVE THE SAME PROBLEM. FOUND TSB#23-044-02 WHICH REFERS TO THIS PROBLEM. SUDDEN FAILURE OF THE STRUT TOWER COULD RESULT IN LOSS OF STEERING AND/OR SUDDEN STOPPING FORCE APPLIED ON ONE SIDE OF VEHICLE AS A TIRE IMPACTS A WHEEL WELL.

INTERMITTENT WIPER FUNCTION CEASED WORKING CORRECTLY. WOULD WIPE A COUPLE TIMES THEN QUIT. TURNING IT ON AND OFF CAUSED IT TO WORK A COUPLE MORE TIMES THEN QUIT. DANGEROUS, SINCE ONE RELIES ON THE INTERMITTENT FUNCTION TO CONTINUE TO WORK. PROBLEM CAME AND WENT. MORE NOTICEABLE IN WET WEATHER (WHEN OF COURSE YOU ACTUALLY NEED THE WIPERS) THEN IN THE DEALERS DRY SHOP. FINALLY DEALER REPLACED THE MULTI-FUNCTION SWITCH. WORKED BETTER FOR A WHILE, THEN SAME PROBLEM RETURNED. DEALER CANNOT FIND ANYTHING ELSE WRONG. REFUSED TO CONSIDER CLOCK-SPRING PROBLEM.

BRAKE LINE TO REAR WHEELS CORRODED THROUGH. BRAKE PEDAL WENT TO FLOOR. *JB

OUR 1998 PLYMOUTH VOYAGER HAS AN EXHAUST LEAK IN THE CROSSOVER PIPE. OUR NINE YEAR OLD DAUGHTER CONTINUALLY GETS HEADACHES IN THE CAR, AND UNBEKNOWNST TO US, THERE IS CARBON MONOXIDE LEAKING INTO THE VAN. IT IS NOT REPAIRABLE, AND THE PARTS ARE ON A "NATIONWIDE BACKORDER" ACCORDING TO CHRYSLER AND THEY DO NOT KNOW WHEN THEY WILL BE AVAILABLE. IN THE MEANTIME, WE ARE NOT WILLING TO SUBJECT OUR CHILD TO THIS, AND BELIEVE WE ARE BEING FORCED INTO PURCHASING A DIFFERENT VEHICLE, WHEN WE ARE NOT READY TO DO SO, WITH ANOTHER DAUGHTER IN COLLEGE. WE BELIEVE THAT CHRYSLER SHOULD BE HELD ACCOUNTABLE FOR THIS. *JB

NOTHING ON DASH BOARD WORKS. *JB

WHILE DRIVING 30 MPH OR MORE THE ABS AND THE "CHECK ENGINE" LIGHTS ILLUMINATED SIMULTANEOUSLY. THE CONDITION CAUSED THE INSTRUMENT GAUGES AND THE POWER DOOR LOCKS TO BE INOPERATIVE. THE VEHICLE HAS BEEN TO THE DEALER ON THREE SEPARATE OCCASIONS. THEY REPLACED THREE DIFFERENCE SENSORS AND A MODULE AND THE PROBLEM KEEPS RECURRING. *JB *SC

WHILE DRIVING 70 MPH THE DRIVER HEARD A LOUD CRUNCHING NOISE FROM THE FRONT END. THE DRIVER PULLED OVER AND PROCEEDED TO PUT THE VEHICLE INTO PARK, HOWEVER THE VEHICLE BEGAN TO ROLL BACKWARDS SO SHE APPLIED THE EMERGENCY BRAKE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE SHE LEARNED THE ENGINE AND TRANSMISSION NEEDED TO BE REPLACED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

WHILE DRIVING AT 35 MPH THE AIR BAG DEPLOYED INADVERTENTLY. IN THE PROCESS, CONSUMER'S VEHICLE REAR ENDED ANOTHER VEHICLE. THEN, VEHICLE WAS TOWED TO THE DEALER, WHO, IN RETURN, TOWED THE VEHICLE BACK TO CONSUMER'S HOME NOT REPAIRED. THE DAMAGES SUSTAINED FROM THE COLLISION WERE NOT REPAIRED BECAUSE CONSUMER ONLY HAD LIABILITY INSURANCE. *AK

WHILE DRIVING CONSUMER HIT A PATCH OF ICE SENDING THE VEHICLE OVER A BANK. UPON IMPACT, THE AIR BAGS ON DRIVER'S SIDE DID NOT DEPLOY. DRIVER AND PASSENGER SUSTAINED INJURIES. *AK

THE VEHICLE'S FRONT LEFT STRUT CORRODED. THE CAUSE HAS YET TO BE DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION. *NM

HAVE HAD TO REPLACE BRAKE DISCS FOUR TIMES IN 2003. BRAKES WILL SMOKE IMMEDIATELY AFTER REPLACEMENTS WHILE GOING DOWN HILL. I RECENTLY HAD THE ENTIRE BRAKE SYSTEM REPLACED AND STILL NOTICE SMOKE AND SQUEAKING COMING FROM THE BRAKES. I FEEL THAT THERE IS SOMETHING VERY WRONG WITH THIS. I HAVE NOT FOUND ANY RECALL ON THE MATTER...ONLY OTHER RELATED COMPLAINTS. *JB

1.STRUT TWER RUSTING OUT ON DRIVER SIDE. 2. COULD CAUSE LOSS OF CONTROL AND STEERING IF IT GIVES OUT. 3. WILL GET STRUT TOWER CAP FROM DEALER AND HAVE IT REPAIRED. CHRYSLER WILL ONLY REPAIR IF I PAY $250 DEDUTABLE. *AK

AIR BAG LIGHT REMAINS ILLUMINATED WHILE DRIVING. DEALER WAS CONTACTED.*AK

FAULTY CLOCKSPRING CAUSED THE AIR BAG LIGHT TO ILLUMINATE AND THE CRUISE CONTROL AND HORN TO MALFUNCTION. *NM RECALL# 04V480000/02V293000. THE CONSUMER WAS TOLD THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONSUMER REQUESTED REIMBURSEMENT. (CLOCKSPRING SHORTED TO GROUND) *SC *JB

THE SERVICE ENGINE LIGHT COMES ON CONSTANTLY IN MY 1998 PLYMOUTH VOYAGER. THIS VECHICLE HAS BROKEN DOWN ON ME 6 TIMES IN THE PAST 3 MONTHS AND HAS COST ME A FORTUNE IN REPAIRS. EACH TIME, THE PROBLEM IS TRACED TO THE ENGINE COOLING SYSTEM/FAN RELAY. THE FAN RELAY PART HAS BEEN REPLACED 3 TIMES, BUT THE "SERVICE ENGINE" LIGHT CAME ON AGAIN WITHIN DAYS OF THE REPAIR AND THE ENGINE OVERHEATED EACH TIME. THE 5TH TIME THIS HAPPENED, THE CAR WAS TOWED TO THE DEALER. THEY SAID THE PROBLEM THIS TIME WAS THE FAN RELAY "CONNECTOR" AND THEY REPLACED THIS PART WHICH I HAD TO PAY FOR IN FULL. TODAY, 20 DAYS AFTER THIS LATEST REPAIR, THE "SERVICE ENGINE" LIGHT IS BACK ON AND THE FAN IS AGAIN, NOT RUNNING, CAUSING THE ENGINE TO OVERHEAT. I AM NOW ARRANGING TO HAVE THE VECHICLE TOWED TO THE DEALER AGAIN. THESE BREAKDOWNS HAVE COST ME OVER 2 WEEKS OF WORK AND RESULTED IN MY CHILDREN BEING STRANDED AT THEIR SCHOOLS. THE REPAIRS ARE COSTING ME A FORTUNE AND THE PROBLEM PERSISTS.*AK

BROKEN REAR ROCKER SHAFT. DEALERSHIP STARTED AND RAN ENGINE DESPITE OWNER'S WARNING. FURTHER DAMAGE OCCURRED. REPLACED CYLINDER HEAD, ROCKER SHAFT, GASKETS, VALVE, HOSES, ETC. ENGINE 3.3L. MILEAGE 101552.*AK

BROKEN FRONT ROCKER SHAFT. REPLACED BENT PUSH RODS, BROKEN ROCKER SHAFT, DRAINED CYLINDER HEADS OF GASOLINE. MECHANIC HAD SEEN THIS BEFORE. ENGINE 3.3 L. MILEAGE 97726.*AK

FAILED AIR CONDITIONING EXPANSION VALVE. REPLACED VALVE AND RECHARGED SYSTEM. ENGINE 3.3L. MILEAGE 95085.*AK

FAILED WATER PUMP. REPLACED WATER PUMP AND COOLANT. ENGINE 3.3L. MILEAGE 89525.*AK

FAILED STARTER. REPLACED STARTER. ENGINE 3.3L. MILEAGE 88862. *AK

LEAKING HEAD GASKET WHICH EVENTUALLY BLEW. REPLACED HEAD GASKET. ENGINE 3.3L. MILEAGE 66049. INFORMED BY DEALERSHIP NOT COVERED. YET I HAVE SEEN ON THIS WEB SITE WHERE IT WAS COVERED.*AK

>> CHRYSLER DID REPAIR THE STRUT AT NO COST AND RENTED US A HANDICAP VAN WHILE OURS WAS BEING FIXED. AT FIRST (6 TIMES) WE WERE TOLD WE WERE OUT OF WARRANTY, END OF STORY. SO OUR HANDICAP VAN WAS WORTHLESS. ONCE I UNCOVERED A BULLETIN ACKNOWLEDGING THE PROBLEM CHRYSLER'S TUNE CHANGED. MAKE : PLYMOUTH MODEL : VOYAGER YEAR : 1997 SERVICE BULLETIN NUM : 2304402 DATE OF BULLETIN: OCT 14, 2002 > NHTSA ITEM NUMBER: 10000317 > COMPONENT: STRUCTURE:BODY THEY HAD ALREADY MADE PARTS TO FIX THIS PROBLEM. IT IS RIDICULOUS I HAD TO GO TO THE EXTENT I DID TO SOLVE THIS PROBLEM. WE WERE TOLD THAT IF THE STRUT GOES ALL STEERING IS LOST. SO THE PUBLIC IS AT RISK BUT THAT IS ACCEPTABLE TO CHRYSLER. INSTEAD OF NOTIFYING ALL >> OWNERS OF THE POTENTIAL PROBLEM (ABOUT $300 TO FIX) CHRYSLER FEELS PEOPLES LIVES >> ARE NOT WORTH THE TROUBLE. IF THERE ARE ANY ACCIDENTS CAUSED BY THIS >> STRUT >> FAILURE , JUST DOCUMENT SOMETHING COULD HAVE DONE TO PREVENT IT. >> >> PLEASE FORWARD THIS EMAIL TO ANY AGENCY THAT MAINTAINS A DATABASE OF >> ACCIDENTS. *JB >>

WHILE DRIVING AT 55 MPH AUTOMATIC TRANSMISSION FAILED. VEHICLE WAS TOWED TO INDEPENDENT SHOP, MECHANIC REPLACED THE TRANSMISSION AT CONSUMER'S EXPENSE OF $1,7000.*AK

MY MECHANIC COMMENTED THERE WAS A SERIOUS PROBLEM WITH MY TWO FRONT STRUT TOWERS. THEY HAD SEVERE CORROSION AND THE STRUTS WERE PUSHING THROUGH THE TOP OF THE TOWER. HE WAS CONCERNED WHEN THE STRUTS PUSHED THROUGH I WOULD HAVE DIFFICULTY CONTROLLING MY VEHICLE. *JB I TOOK THE VEHICLE TO MY PLYMOUTH DEALER ON AUGUST 10TH 2004 (98,402 MILES JUST OVER 6 YEARS OLD). CHRYSLER REFUSED TO DO ANYTHING ABOUT THE PROBLEM. THE CORROSION IS SO SEVERE THAT THE METAL IS PERFORATED AND STARTING TO TEAR. I WORK FOR A COMPANY THAT SELLS ANTI-CORROSION COATING (CALLED ELECTROCOAT) AND KNOW THAT THIS PROBLEM MUST HAVE BEEN GOING ON FOR YEARS. IF NOT HIDDEN UNDER THE HOOD I WOULD HAVE NOTICED IT LONG BEFORE THE WARRANTY WAS UP. HAD THE PART DESIGN BEEN PROPER AND THE ELECTROCOATING DONE CORRECTLY THIS DEFECT SHOULD NOT OCCUR BEFORE 10 YEARS. THIS IS NOT AN UNCOMMON PROBLEM WITH MY MODEL. CHRYSLER ISSUED A TSB NUMBER 23-044-02 ACKOWLEDGING THIS PROBLEM FOR VANS BUILT FROM 1996-2000 AND HAS A REPAIR KIT AND PROCEDURE. IF THE PROBLEM IS IDENTIFIED WITHIN THE WARRANTY PERIOD THE TSB STATES IT IS REIMBURSABLE. I POSTED MY PROBLEM ON A MESSAGE BOARD AND QUICKLY RECIEVED A REPLY FORM ANOTHER OWNER WITH THE SAME PROBLEM I HAVE DIGITAL PHOTOS WHICH I CAN SEND TO YOU. I WILL SAVE THE DEFECTIVE TOWERS WHICH NEED TO BE CUT FROM THE BODY AND REPLACED. THE REPAIR WILL COST $1350 AND WILL BE DONE IN TWO WEEKS. THE DEFECT IS DIFFICULT TO SEE AND MANY PEOPLE MAY BE DRIVING WITH A COMPROMISED SUSPENSION AND DANGE

WHILE DRIVING/PARKING THE HORN FAILED INTERMITTENTLY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

DEALERSHIP AND INDEPENDENT SHOP REPLACED THE SERPENTINE BELT SEVEN TIMES IN THE PAST YEAR. MECHANIC INDICATED TO THE CONSUMER THESE WERE DEFECTIVE PARTS. CONSUMER FOUND THERE WAS A TECHNICAL SERVICE BULLETIN ON THIS ISSUE.*AK

WHILE DRIVING, THE CONSUMER WAS DIRECTED ONTO ANOTHER LANE OF TRAFFIC. A VEHICLE HIT THE CONSUMER FROM BEHIND WITHOUT WARNING. THE PASSENGER'S SIDE FRONT SEAT COLLAPSED FORWARD AND THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THE CONSUMER SUSTAINED NECK AND BACK INJURIES AND WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE VEHICLE WAS TOWED AND TOTALED BY THE INSURANCE COMPANY. PLEASE FILL IN ADDITIONAL INFORMATION. *JB

WHILE DRIVING THE SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT HOME. CONTACTED THE DEALER, AND WAS INFORMED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. *AK

STRUT TOWER IS CORRODED AND 4 BODY SHOPS SAID THEY WOULD'NT ATTEMPT TO FIX. THE FOLLOWING INFO WAS OBTAINED BY A GM DEALERSHIP WHEN WE TOLD THEM OUR PROBLEM.*AK HE DID LOOK UP ON THE COMPUTER ABOUT BULLETINS ISSUED REGARDING YOUR PROBLEM. THERE WAS ONE ISSUED ON OCTOBER OF 2002 TITLED: SUSPENSION/BODY -STRUT TOWER CORROSION #23-044-02. THIS MEANS CHRYSLER ACKNOWLEGES THEY HAVE A PROBLEM! BRIEF HISTORY, I AM 36 WITH A WIFE AND TWO BOYS WHO ARE 11 AND EIGHT. BOTH MY WIFE AND I GRADUATED FROM MICHIGAN STATE UNIVERSITY WHERE I ALSO GOT MY MBA. I HAVE MULTIPLE SCLEROSIS (MS). I WENT ON DISABILITY IN 1997. I AM AT ABOUT AN 8.5 TO 9 ON THE DISABILITY SCALE. ZERO BEING NO SYMPTOMS 10 BEING DEAD. I AM IN A WHEELCHAIR. I HAVE A FEEDING TUBE, A SUPRA PUBIC CATHETER. I WILL BE TRYING AN INTENSIVE CHEMOTHERAPY IN THE NEXT TWO WEEKS. WE ARE ON A FIXED INCOME FROM SOCIAL SECURITY AND A LONG TERM CARE CONTRACT. I REQUIRE NEARLY 24-HOUR CARE SO MY WIFE CANT WORK. OUR ANNUAL INCOME IS ABOUT $34,000. WE BOUGHT A PLYMOUTH GRAND VOYAGER HANDICAP VAN IN 1998 FOR ABOUT $40,000. THIS WEEK WE HAD THE OIL CHANGED. THE MECHANIC SAID ONE OF THE TWO TOWERS THAT HOLD THE ENGINE IN PLACE WAS RUSTED. HE SAID TO HAVE A BODY SHOP LOOK AT IT IMMEDIATELY. THE BODY SHOP SAID THEY WOULDNT TOUCH IT (PRES KOOL). MY WIFE CALLED CHRYSLER AND AN ARROGANT, IMPATIENT CUSTOMER SERVICE REP NAMED JAY SAID TO TAKE IT TO MAACO (ANOTHER LOCAL BODY SHOP). THEY ALSO TOLD MY WIFE NO WAY WOULD THEY FIX IT. EVERY PLACE MY WIFE T

BRIEF HISTORY, I AM 36 WITH A WIFE AND TWO BOYS WHO ARE 11 AND EIGHT. BOTH MY WIFE AND I GRADUATED FROM MICHIGAN STATE UNIVERSITY WHERE I ALSO GOT MY MBA. I HAVE MULTIPLE SCLEROSIS (MS). I WENT ON DISABILITY IN 1997. I AM AT ABOUT AN 8.5 TO 9 ON THE DISABILITY SCALE. ZERO BEING NO SYMPTOMS 10 BEING DEAD. I AM IN A WHEELCHAIR. I HAVE A FEEDING TUBE, A SUPRA PUBIC CATHETER. I WILL BE TRYING AN INTENSIVE CHEMOTHERAPY IN THE NEXT TWO WEEKS.WE ARE ON A FIXED INCOME FROM SOCIAL SECURITY AND A LONG TERM CARE CONTRACT. I REQUIRE NEARLY 24-HOUR CARE SO MY WIFE CANT WORK. OUR ANNUAL INCOME IS ABOUT $34,000.WE BOUGHT A PLYMOUTH GRAND VOYAGER HANDICAP VAN IN 1998 FOR ABOUT $40,000. THIS WEEK WE HAD THE OIL CHANGED. THE MECHANIC SAID ONE OF THE TWO TOWERS THAT HOLD THE ENGINE IN PLACE WAS RUSTED. HE SAID TO HAVE A BODY SHOP LOOK AT IT IMMEDIATELY. THE BODY SHOP SAID THEY WOULDNT TOUCH IT (PRES KOOL). MY WIFE CALLED CHRYSLER AND AN ARROGANT, IMPATIENT CUSTOMER SERVICE REPRESENTATIVE NAMED JAY SAID TO TAKE IT TO MAACO (ANOTHER LOCAL BODY SHOP). THEY ALSO TOLD MY WIFE NO WAY WOULD THEY FIX IT. EVERY PLACE MY WIFE TOOK IT SHE WAS TOLD THE VAN HAD WAY MORE RUST ALL OVER THEN A 1998 VEHICLE SHOULD HAVE. ANOTHER MECHANIC SAID NO WAY SHOULD THE TOWER BE RUSTED LIKE IT IS. MY WIFE CALLED CHRYSLER AGAIN AND SPOKE TO ERIKA WHO SAID THERE IS NOTHING CHRYSLER CAN OR WILL DO. OUR WARRANTY IS UP SO WE ARE LEFT WITH OUR ONLY TRANSPORTATION BEING UNSAFE. SHE SAID WE SHOULD TAKE IT TO A CHRYSLER DEALER.

BRIEF HISTORY, I AM 36 WITH A WIFE AND TWO BOYS WHO ARE 11 AND EIGHT. BOTH MY WIFE AND I GRADUATED FROM MICHIGAN STATE UNIVERSITY WHERE I ALSO GOT MY MBA. I HAVE MULTIPLE SCLEROSIS (MS). I WENT ON DISABILITY IN 1997. I AM AT ABOUT AN 8.5 TO 9 ON THE DISABILITY SCALE. ZERO BEING NO SYMPTOMS 10 BEING DEAD. I AM IN A WHEELCHAIR. I HAVE A FEEDING TUBE, A SUPRA PUBIC CATHETER. I WILL BE TRYING AN INTENSIVE CHEMOTHERAPY IN THE NEXT TWO WEEKS.*AK WE ARE ON A FIXED INCOME FROM SOCIAL SECURITY AND A LONG TERM CARE CONTRACT. I REQUIRE NEARLY 24-HOUR CARE SO MY WIFE CANT WORK. OUR ANNUAL INCOME IS ABOUT $34,000. WE BOUGHT A PLYMOUTH GRAND VOYAGER HANDICAP VAN IN 1998 FOR ABOUT $40,000. THIS WEEK WE HAD THE OIL CHANGED. THE MECHANIC SAID ONE OF THE TWO TOWERS THAT HOLD THE ENGINE IN PLACE WAS RUSTED. HE SAID TO HAVE A BODY SHOP LOOK AT IT IMMEDIATELY. THE BODY SHOP SAID THEY WOULDNT TOUCH IT (PRES KOOL). MY WIFE CALLED CHRYSLER AND AN ARROGANT, IMPATIENT CUSTOMER SERVICE REP NAMED JAY SAID TO TAKE IT TO MAACO (ANOTHER LOCAL BODY SHOP). THEY ALSO TOLD MY WIFE NO WAY WOULD THEY FIX IT. EVERY PLACE MY WIFE TOOK IT SHE WAS TOLD THE VAN HAD WAY MORE RUST ALL OVER THEN A 1998 VEHICLE SHOULD HAVE. ANOTHER MECHANIC SAID NO WAY SHOULD THE TOWER BE RUSTED LIKE IT IS. MY WIFE CALLED CHRYSLER AGAIN AND SPOKE TO ERIKA WHO SAID THERE IS NOTHING CHRYSLER CAN OR WILL DO. OUR WARRANTY IS UP SO WE ARE LEFT WITH OUR ONLY TRANSPORTATION BEING UNSAFE. SHE SAID WE SHOULD TAKE IT TO A CHRYSLER DEALER. WHY WO

THE AIR BAG LIGHT ILLUMINATED AFTER STARTING THE VEHICLE. THE HORN AND CRUISE CONTROL FAILED TO WORK. RECALL#02V293000. THE MECHANIC WOULD NOT REPAIR THE VEHICLE FREE OF CHARGE, BECAUSE THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED. PLEASE PROVIDE MORE INFORMATION. *JB

THE AIRBAG LIGHT STAYS ON. THE CRUISE CONTROL AND HORN DOES NOT WORK. *LA

MY AIRBAG LIGHT STAYS ON, THE HORN DOESN'T WORK AND THE CRUISE CONTROL DOESN'T WORK. THIS IS A DOCUMENTED RECALL BUT DAIMLER CHRYSLER SAID THAT THE RECALL IS NOT ON THE YEAR OF MY VAN. *JB

WHILE CLOSING THE LIFTGATE, THE SCREWS ON THE PASSENGER SIDE CAME OUT AND THE LIFTGATE SMASHED THE CONSUMER'S HAND. CONSUMER'S RIGHT HAND SUSTAINED A CONTUSION AND NERVE DAMAGE. THE CAUSE OF THE FAILURE IS YET TO BE DETERMINED. *AK

CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP TO BE INSPECTED AND THE MECHANIC DETERMINED THAT THE STRUT TOWERS WERE RUSTING PREMATURELY. *AK THE LEFT SIDE STRUT TOWER BLISTERED/BUBBLE. EXTENSIVE RUST UNDER THE BLISTERED PAINT AREA. THE CONSUMER WAS TOLD THAT THE RUST HAD BEEN THERE FOR A LONG TIME UNDER THE PAINT SURFACE. *SC *JB

TWO WEEKS AGO I NOTICED MY AIR BAG LIGHT WAS STAYING ON. WE ALSO FOUND OUT THAT THE HORN AND THE CRUISE CONTROL STOPPED WORKING. WE HAVE CHECKED ALL THE FUSES AND FOUND OUT THROUGH THE MY CAR STATS WEB SITE THIS SAME PROBLEM WAS PART OF A RECALL INVOLVING A CLOCK SPRING PROBLEM. SINCE NO DEALER IN MY AREA WILL HONOR THIS RECALL IT IS STILL BROKEN.*AK

WHEN CAR IS OFF, MY FRONT AND BACK HEADLIGHTS CONSTANTLY CLICK ON AND OFF. I HERE A CLICKING SOUND IN THE FUSE BOX. WITH THE CONSTANT ON AND OFF, MY BATTERY DIES. I AM TAKING MY VEHICLE TO THE SHOP TODAY BUT WAS WONDERING IS THIS AN ELECTRICAL PROBLEM. I OFTEN HEARD THAT THE VEHICLES ALWAYS USUALLY HAS ELECTRICAL PROBLEMS. I NEVER NOTED A RECALL OR COMPLAINT BEFORE BUT WOULD LIKE A RESPONSE TO WHETHER THIS PROBLEM IS COMMON. *JB

MY 1998 PLYMOUTH GRAND VOYAGER WENT THROUGH SEVERAL QUARTS OF TRANSMISSION FLUID IN THE PAST WINTER. WHEN I TOOK IT TO MY MECHANIC HE SAID HE HAD WORKED ON SEVERAL OTHER VEHICLES OF THE SAME MODEL. HE WARNED THAT THE TRANSMISSION COULD GO OUT ANY TIME AND THAT IT IS A MANUFACTURER'S DEFECT. A PIN IS COMING LOOSE IN THE TRANSMISSION. AS THERE WAS NEVER A PUDDLE UNDER MY VEHICLE IT TOOK THE VAN FAILING TO ENGAGE INTO P R D N 1 2 TO NOTICE THE PROBLEM. THE FLUID WAS SPRAYING OUT AS I WAS DRIVING.*AK

WHILE DRIVING AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC INFORMED THE DRIVER THAT THIS VEHICLE WAS NOT ON RECALL. *AK