Page 4 of 6 · complaints 151–200 of 276

1998 Plymouth Grand Voyager complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →

Power Train › Automatic Transmission
Filed Feb 4, 200348,500 milesMD

NOISE FROM UNDERNEATH VAN SOUNDING AS IF PARTS WERE FALLING OFF OR LIKE METAL IN A BLENDER. ONCE I STOPPED AND LOOKED UNDER A STEADY STREAM OF TRANSMISSION FLUID WAS POURING OUT. HAD TRANSMISSION SHOP CONFIRM TODAY THAT A "PIN" BROKE AND CAUSED COMPLETE DESTRUCTION TO TRANSMISSION AND CASE. NOTHING CAN BE REUSED. NEED AN ENTIRE NEW TRANSMISSION. CALLED DEALERSHIP WHERE PURCHASED AND THEY ADVISED TO CALL 800# IN MANUAL. CALLED 800# AND WAS TOLD THERE WAS NOTHING ON FILE OF THIS PROBLEM AND THIS IS OUR RESPONSIBILITY SINCE IT IS NO LONGER UNDER WARRANTY. I INFORMED HER THAT THERE IS ONLY 48,000 MILES ON VAN AND THIS IS UNACCEPTABLE. AGAIN SHE ADVISED IT WAS OUR RESPONSIBILITY.

Power Train › Automatic Transmission
Filed Jan 23, 200358,000 milesPA

CONSUMER STATES VEHICLE'S TRANSMISSION BLEW UP WHILE DRIVING WITHOUT WARNING. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS

Equipment › Appliance › Air ConditionerFire
Filed Nov 24, 2002MI

FAILURE OF A/C COMPRESSOR, BEARINGS SEIZED CAUSING BELT TO BURN. SECOND A/C UNIT TO FAIL THIS WAY ON THIS VEHICLE. FIRST FAILED IN JUNE 2001AT 81,500 MI. DEALER SAYS AN OIL LEAK FROM THE EVAPORATOR LED TO LOSS OF LUBRICATION IN THE 17-MONTH-OLD REPLACEMENT COMPRESSOR. RECOMMENDS REPLACEMENT OF BOTH PARTS. WARRANTIES PAST MANUFACTURER UNHELPFUL. DT

Power Train › Automatic Transmission
Filed Nov 18, 2002NJ

CONSUMER STATES THAT WHILE DRIVING VEHICLE WOULD NOT SWITCH GEARS AND STALLED. DEALER ADVISED THAT TRANSMISSION HAD FAILED. TS

Air Bags
Filed Nov 16, 2002MI

EARLY FALL SERVICE ENGINE SOON LIGHT ON. DEALER CHARGED SEVERAL HUNDRED DOLLARS TO FIX. SOON AFTER AIR BAG LITE CAME ON WHILE DRIVING BUT OFTEN WENT OFF OR FLICKERED. BELIEVED IT WAS LOOSE WIRE OR FUSE, CAUSED BY DEALER FIXING PREVIOUS PROBLEM. SO DID NOT BELIEVE IT WAS URGENT. HOWEVER NOW CRUISE CONTROL DOES NOT WORK EITHER. BECAME ALARMED THAT PROBLEMS WERE CONNECTED AND AIR BAG MAY NOT BE FUNCTIONING, AND THAT THIS PROBLEM MAY BE DANGEROUS. WENT TO NHTSA SITE AND WAS SHOCKED TO SEE RECALL NOTICE POSTED FOR AIR BAG LITE/NO CRUISE CONTROL CLOCK SPRING PROBLEM. I AM CONCERNED BECAUSE MY VEHICLE HAS MORE THAN 70,000 MILES ON IT BUT IT WAS MANUFACTURED IN 2/98, WITHIN THE RECALL PARAMETERS PLEASE ADVISE. I WILL BE CONTACTING MY DEALER AS WELL. THANK YOU FOR YOUR OVERSIGHT OF THIS PROBLEM. DT

Suspension › Front › Springs › Coil Springs
Filed Nov 9, 2002NC

I HAVE BEEN TOLD THAT THE CLOCK SPRING HAS BEEN A HIGH MAINTANCE ITEM. THIS DEVICE CONTROLS THE AIR BAG, HORN AND CRUSE CONTROL. I CONSIDER THIS TO BE A SAFETY ISSUE AND WOULD LIKE TO FIND OUT IF OR HAS THIS BEEN ADDRESSED BY THE MANUFACTURE OR NHTSA . THANK YOU ED BRADLEY. DT

Unknown or Other
Filed Oct 23, 2002NJ

CONSUMER STATES THAT TOOK VEHICLE IN FOR A RECALL AND THERE WERE NO PARTS AVAILABLE. MR

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Oct 2, 2002PA

CONSUMER STATES THAT IF DRIVING IN THE RAIN AND VEHICLE HITS A WATER PUDDLE, WATER SPLASHES ONTO THE SERPENTINE BELT AND IT COMES OFF. AS A RESULT, VEHICLE LOSES POWER STEERING. CONSUMER VERY CONCERNED THAT IF TURNING AND PROBLEM OCCURS DRIVER WILL NOT BE ABLE TO TURN VEHICLE AND POSSIBLY CRASH. DLR ALSO ADVISED CONSUMER THAT MFR IS AWARE OF PROBLEM. NLM

Air Bags
Filed Sep 24, 2002VA

CONSUMER STATES AIR BAG IS INOPERATIVE DUE TO A DEFECTIVE CLOCKSPRING.*JB

Air Bags
Filed Sep 24, 2002VA

CONSUMER STATES HORN IS INOPERATIVE DUE TO A DEFECTIVE CLOCKSPRING.*JB

Air Bags
Filed Sep 24, 2002VA

CONSUMER STATES CRUISE CONTROL IS INOPERATIVE DUE TO A DEFECTIVE CLOCKSPRING.*JB

Electrical System › Starter Assembly
Filed Sep 15, 2002WA

AT 600 MILES, INSTRUMENT CLUSTER FAILED, A/C NOT WORKING, NO REVERSE. DEALER REPLACED INSTRUMENT CLUSTER, COULD NOT DUPLICATE THE NO REVERSE CONDITION, AND REPLACED THE A/C FUSE. AT 6,363 MILES, TRANSMISSION SLIPPING AND SCRAPING NOISE WHEN TURNING LEFT IN REVERSE. DEALER COULD NOT DUPLICATE. AT 7,586 MILES, NO START CONDITION ON NUMEROUS OCCASIONS, AFTER THE DEALER HAD THE VAN FOR OVER A WEEK, THEY FINALLY DUPLICATED THE PROBLEM AND AND REPLACED THE STARTER. AT 36,141 MILES THE SERPENTINE BELT BROKE BECAUSE OF A DEFECTIVE TENSIONER PULLEY, DEALER REPLACED THE BELT AND TENSIONER, SUPPOSED GOODWILL, BUT WE ALL KNOW ABOUT THE TSB, AND ALL THE OTHER COMPLAINTS. AT 36,741 MILES, LEAKING COOLANT, DEALER REPLACED THE REAR HEAD GASKET, AND DID NOT EVEN CHECK THE FRONT HEAD. (NOW WHO EVER HEARD OF REPLACING ONE HEAD GASKET ON A V-6 MOTOR, I GUESS CHRYSLER MUST THINK THEY ARE SUPERIOR). AT 53,000 COMPLETE ENGINE FAILURE, 2 HOURS AWAY FROM HOME, AND NOW WAITING TO SEE WHAT THE CAUSE IS. ACCORDING TO THE SERVICE MANAGER THE MOTOR IS KNOCKING AND THERE IS A LOT OF METAL IN THE OIL. AND I FORGOT TO MENTION THAT THIS VEHICLE HAS NOT EVEN FULFILLED THE LEASE TERM. NLM

Electrical System › Wiring › Front Underhood
Filed Sep 9, 2002FL

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Sep 5, 2002GA

CONSUMER STATES SHE PARKED HER AUTO AND LEFT THE AUTO RUNNING TO PICK UP HER KIDS, HER 3 YEAR OLD RAN OUT IN FRONT OF HER AND GOT IN THE AUTO, AND PULLED THE GEAR SHIFT CAUSING IT TO ROLL BACK HITTING A HOUSE AND FENCE. NO ONE WAS INJURIED. CONSUMER STATES SHE IS UPSET BECAUSE THE CHILD JUST PULLED THE SHIFT INDICATOR AND HER FOOT COULD NOT HAVE REACHED THE BRAKES. SHE ALSO STATES THAT SHE DID NOT KNOW THAT THIS COULD BE DONE.*JB

Air Bags
Filed Aug 7, 2002AZ

THE HORN ON THE VAN WAS INTERMITTENT FROM NEARLY THE FIRST USE. WE RARELY USE IT AN DID NOT REMEMBER TO INQUIRE ABOUT IT OVER A PERIOD OF SEVERAL YEARS WHENEVER WE WERE AT THE DEALERSHIP FOR SERVICE. FINALLY, ONE TIME WE ASKED ABOUT IT AND WERE TOLD THAT WE HAD A FAULTY SOP MODULE AND THAT IT WAS LIKELY THAT THE DRIVER-SIDE AIRBAG WOULDN'T FUNCTION. WE WROTE TO DAIMLER-CHRYSLER AND THEY RESPONDED THAT THEY WOULDN'T COVER THE REPLACEMENT. SEEMS LUDICROUS THAT A SAFETY DEVICE ON A NEW VEHICLE COULD BE RENDERED USELESS AND THE MANUFACTURER WOULDN'T STEP-UP TO REPLACE IT.*AK

Electrical System › Horn
Filed Jul 28, 2002NC

THIS CLOCKSPRING ASSEMBLY FAILED OVER A PERIOD OF TIME, BEGINING IN ABOUT 2000 WITH THE CRUISE CONTROL FAILURE. THIS WAS FOLLOWED BY THE AIRBAG FAILURE, AS MANIFESTED BY THE AIRBAG CHECK LAMP REMAINING ON. FINALLY, THE HORN FAILED TO WORK. I SUBSEQUENTLY REPLACED THE CLOCKSPRING ASSEMBLY THIS MONTH, WHICH REPAIRED ALL THE ABOVE PROBLEMS. I HAVE THE DEFECTIVE CLOCKSPRING, AND AM WILLING SEND IT TO YOU FOR ANALYSIS IF YOU SO DESIRE. *AK

Suspension › Rear
Filed Jul 18, 2002IL

SWAY BAR SNAPPED. COULD CAUSE LOSS IN STEERING. CAUSE UNKNOWN. DEALER NOTIFIED. *AK

Air Bags
Filed Jun 17, 2002WA

AIRBAG LIGHT HAS COME ON, HORN STOPPED WORKING AND CRUISE CONTROL WAS INOPERATIVE. DEALER DETERMINED CLOCK SPRING ASSEMBLY NEEDED TO BE REPLACED.*AK *TT

Air Bags
Filed Jun 7, 2002UT

CLOCK SPRING FAILURE CAUSED INOPERABLE HORN AND CRUISE CONTROL AND AIR BAG LIGHT TO STAY ON. THESE PROBLEMS PREVENTED THE VEHICLE TO PASS UTAH SAFETY INSPECTION

Engine and Engine Cooling › Engine
Filed May 3, 2002NY

ANTI- FRREEZE WAS LEAKING ON GROUND. CONSUMER ASSUMED HEAD GASKET CRACKED OR GASKET BLEW. DEALER WAS NOTIFIED.*AK

Power Train › Automatic Transmission
Filed May 3, 2002NY

TRANSMISSION PUMP SEAL WAS LEAKING. PROBLEM REOCCURRED AT 40,000 MILES. THIS WAS THE SECOND TIME FOR REPAIRS. THE DEALER WAS NOTIFIED. PLEASE ADD MORE INFORMATION.*AK

Suspension › Front › Stabilizer Bar
Filed Apr 25, 2002GA

NOTICED NOISE RIGHT FNT WHEN TURNING FULL RIGHT. FOUND RIGHT FRONT BRACKET ON STRUT FOR STABILIZER BAR BROKEN IN HALF AND BAR HANGING LOOSE. HAD TO REPLACE BOTH STRUTS AND ALIGN WHEELS. COULD HAVE CAUSED LOSS OF STEERING OR BREAKING IF NOT NOTICED. *AK

Child Seat
Filed Apr 24, 2002HI

SEPARATE EMAIL SENT DESCRIBING PROBLEM. NO SAFETY DEFECT LISTED. *AK

Unknown or Other
Filed Apr 23, 2002MA

PANELS ON LEFT SIDE THAT COVERS DOOR HANDLE FELL OFF, EXPOSING DOOR HANDLES AN LOCK. DEALER AND MANUFACTURER HAVE BEEN CONTACTED. *AK *MJ

Seat Belts › Front › Anchorage
Filed Apr 20, 2002PA

WILL THESE GEN 3 SEATBELTS BE RECALLED AND IF NOT WHY NOT. *AK

Power Train › Automatic Transmission
Filed Apr 19, 2002NC

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Power Train › Automatic Transmission
Filed Mar 28, 2002SD

WHILE DRIVING, VEHICLE STALLED WITHOUT WARNING. COULD NOT RESTART VEHICLE. TOOK TO DEALER AND DEALER INDICATED TRANSMISSION CASE WAS CRACKED AND PIECES INSIDE WERE BROKE. NLM

Engine and Engine Cooling › Engine
Filed Mar 19, 2002MN

OIL PUMP FAILED, ENGINE FROZE UP AND NEEDS TO BE REPLACED. CHRYSLER REFUSES TO HEAR ANY COMPLAINT AS THE VAN HAS 44,100 MILES ON IT AND THE WARRANTY ON THIS 5 YEAR LEASED VEHICLE WAS 36,000 MILES.*AK

Seat Belts › Integrated Child Seat
Filed Mar 12, 2002MD

HARNESS CLIP ON INTEGRATED CHILD SEAT CAN EASILY BE UNDONE BY THE 3 YEAR OLD CHILD THAT OCCUPIES THE SEAT. ALSO, CONSUMER FEELS IF A CRASH OCCURS PRESSURE FROM IMPACT MAY NOT BE ENOUGH TO SECURE THE CHILD. MANUFACTURER WAS NOTIFIED.*AK WHEN PULLING ON THE STRAPS, THE CLIPS COME APART. THIS PROBLEM EXISTED SINCE THE VEHICLE WAS PURCHASED. *YH

Air Bags
Filed Jan 31, 2002TX

HORN DOESN'T WORK. TOOK VEHICLE TO DEALER, AND HAD CLOCKSPRING AND AIRBAG MODULE REPLACED. BUT, PROBLEM STILL EXISTS. PLEASE ADD VIN.*AK

Fuel System, Gasoline › Fuel Injection System › Injectors
Filed Jan 17, 2002MI

I HAVE SMELLED GAS SMELL ABOUT A YEAR AFTER I GOT IT WHEN I WOULD START IT. THEY REPLACE A LEAKING FUEL INJECTOR IN 2001 AND ANOTHER IN 2002.WHEN I CALLED THEY TOLD ME THEY KNEW ABOUT THE PROBLEM BUT I WOULD HAVE TO PAY FOR THE REPAIRS. THIS MAKES NO SENSE BECAUSE THEY ADMIT THEY HAVE A PROBLEM WITH THEM LEAKING GAS. THIS SEEMS DANGEROUS TO ME. WE WERE NOT NOTIFIED ABOUT THIS PROBLEM YET THEY KNOW ABOUT IT. WHY ARE PEOPLE NOT BEING TOLD.*AK

Engine and Engine Cooling › Engine › GasolineFire
Filed Jan 17, 2002IN

CONSUMER STATES VEHICLE CAUGHT ON FIRE, AND WAS PUT OUT BY FIRE DEPARTMENT, THE ADJUSTER UNABLE TO DETERMINE CAUSE OF FIRE AT THIS TIME (CLAIM # 14-1313-773). *YD

Engine and Engine Cooling › Engine › GasolineFire
Filed Jan 17, 2002MO

CONSUMER HAD PROBLEMS WITH VEHICLE AND PULLED OVER AND PARKED, THE VEHICLE IGNITED IN THE ENGINE AREA AND THE FIRE DEPARTMENT PUT OUT FIRE (CLAIM # 25-5404-238). *YD

Electrical System › Wiring › Front UnderhoodFire
Filed Jan 17, 2002TN

CONSUMER NOTICED LIQUID DRIPPING ON THE GARAGE FLOOR AND PLACED A RAG UNDER THE VEHICLE, WHEN BACKING OUT OF THE GARAGE THE RAG ATTACHED TO THE AXEL AND CONSUMER NOTICED THAT HE DID NOT HAVE BRAKES AND WAS NOTIFIED BY PASSERS-BY THAT HIS CAR WAS ON FIRE, COMMENTS FROM THE ADJUSTER IS ENGINE WIRING HARNESS DAMAGED HEAVILY AND BRAKE SENSOR WIRE BURNED UP, NO SIGNS OF A RAG OR ANYTHING (CLAIM # 42-1330-502). *YD

Engine and Engine Cooling › Engine › GasolineFire
Filed Jan 17, 2002VA

CONSUMER STATES WHILE DRIVING, SMOKE STARTED COMING FROM UNDER HOOD, WHEN CONSUMER STOPPED AND RAISED THE HOOD FLAMES WERE COMING FROM THE MOTOR (CLAIM # 46-0533-441). *YD

Engine and Engine Cooling › Engine › GasolineFire
Filed Jan 17, 2002KS

CONSUMER STATES VEHICLE CAUGHT ON FIRE AND FIRE DEPARTMENT PUT OUT THE FIRE (CLAIM # 16-N184-274). *YD

Visibility › Defroster/Defogger/Hvac System
Filed Jan 11, 2002IN

THE REAR HEATER DAMPER ACTUATOR FAILED TO OPERATE THE DAMPER, MELTED DOWN, THEN DUE TO THIS MELTDOWN, IT RUINED THE MAIN CONTROL BOX IN THE DASH BOARD ON THE HEATER CONTROLS......EVIDENTLY SHORTED OUT. THE REAR ACTUATOR-MODE CONTROL, PART 4734026,(COST $45.60) AND THE AE CONTROL- A/C AND HEATER CONTROLS, PART # 467761AE, (COST $375), WITH $150 LABOR. TOTAL COST, $570. QUESTIONS: IS THIS A POSSIBLE FIRE HAZARD? SHOULD NOT A FUSIBLE LINK, OR FUSE BE INSTALLED IN THE SYSTEM TO KEEP ACTUATOR FROM BEING MELTED DOWN AND CONTROL BOX OVERLOAD PROTECTION? THIS WOULD BE A SIMPLE FIX TO KEEP EQUIPMENT FROM HAVING FAILURE AND MELTDOWN. PLUS SEEMINGLY HIGH PARTS COST, AND ONE WEEK TRYING TO GET THE PARTS.*AK

Power Train › Automatic Transmission
Filed Jan 10, 2002CT

TRANSMISSION CAN BE ENGAGED WHEN THE VEHICLE IS ON/OFF OR WHEN BRAKES ARE APPLIED. DEALER HAS BEEN CONTACTED. AK

Air Bags
Filed Jan 3, 2002TN

AIR BAG LIGHT ON THE INSTRUMENT PANEL IS ILLUMINATED AND WILL NOT GO OFF. CRUISE CONTROL FEATURE FAILS TO OPERATE, AND HORN DOES NOT WORK. DEALERSHIP EXAMINED VEHICLE AND DETERMINED CLOCKSPRING ASSEMBLY IN THE STEERING COLUMN HAS FAILED, AND WAS CAUSING THESE PROBLEMS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK

Engine and Engine Cooling › Engine › GasolineFire
Filed Dec 30, 2001MI

WHILE DRIVING SMOKE STARTED COMING FROM UNDER THE HOOD, THE DRIVER STOPPED AND RAISED THE HOOD AND THERE WERE FLAMES COMING FROM THE ENGINE, CLAIM # 46-0533-441. NLM

Air Bags
Filed Dec 27, 2001WI

AIR BAG CLOCKSPRING HAS SHORTED OUT ON THIS VECHICLE, AS REPORTED TO ME BY RUSS DARROW (DEARLERSHIP) I TRIED TO CONTACT CHRYSLER ABOUT THIS PROBLEM THEY REFUSED TO TAKE ANY INFORMATION ON IT. TO HAVE A AIR BAG COMPONET FAIL ON A THREE YEAR OLD VECHICLE IS BOTH DANGEROUS AND RIDICULOUS. *AK

Fuel System, Gasoline
Filed Dec 17, 2001GA

THERE IS A STRONG GASOLINE ODOR COMING FROM INSIDE OF VEHICLE. WHEN VEHICLE IS TURNED ON ODOR IS OUTSIDE, AS WELL AS INSIDE OF VEHICLE. DEALERSHIP IS AWARE OF PROBLEM.*AK

Power Train › Automatic Transmission
Filed Nov 27, 2001CA

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Nov 25, 2001AL

I WAS TRAVELING AT ABOUT 60 MPH ON INTERSTATE 85 NORTH IN ATLANTA, GA WHEN I HEARD A LOUD BUMPING NOISE UNDER THE VEHICLE. I LOOKED IN THE REAR VIEW MIROR AND SAW SOMTHING ROLLING ON THE ROAD. I LOST POWER STEERING AND THE VEHICLE WAS VERY DIFFICULT TO CONTROL. I MANAGED TO GET TO SAFE SPOT OFF THE ROAD AND LOOKING UNDER THE HOOD I DISCOVERED MY WATER PUMP PULLEY WAS OFF AND LAYING ON THE SPLASH PAN. THE SERPENTINE BELT TENSIONER PULLEY HAD ALSO FALLEN OFF AND WAS WHAT I HAD SEEN ROLLING IN THE ROAD. I HAD THE VEHICLE TOWED TO A FIVE STAR CHRYSLER DEALERSHIP IN STONE MOUNTAIN, GA WHERE THE MAINTENANCE SUPERVISOR SAID IT JUST WORE OUT AND HE HAD SEEN THEM FALL OFF IN LESS MILEAGE THAN MINE HAD. I COMPLAINED THAT IT WAS A MANUFACTURES DEFECT AND SHOULD NOT HAVE JUST SUDENLY FALLEN OFF WITH NO WARNING. I WAS LEFT WITH NO CHOICE BUT TO HAVE IT REPAIRED. THEY CHARGED ME JUST UNDER $400.00 TO REPLACE THE WATER PUMP AND PUT A NEW TENSIONER PULLEY ON IT. TOWING COST ME $85.00 AND A RENTAL VEHICLE $79.00. THE DEALER MAINTENANCE SUPERVISOR EVEN HAD THE NERVE TO ASK ME IF I WANTED TO GET A 60000 MILE CHECK UP WHILE THEY WERE WORKING ON IT. I TOLD HIM NO THANKS THE VEHICLE NEVER MADE IT TO 60000 MILES. I HAVE NOT COMPLAINED TO CHRYSLER BECAUSE I FELT I WOULD GET THE SAME COLD TREATMENT THAT I GOT FROM THE DEALERSHIP IN STONE MOUNTAIN WHERE I WAS STRANDED OVER 100 MILES AWAY FROM HOME. I ONCE THOUGHT CHRYSLER MADE GOOD QUALITY VEHICLES BUT NO MORE.*AK

Engine and Engine Cooling › Cooling System › Fan
Filed Nov 12, 2001TX

FAN RELAY FAILED TO START RADIATOR FANS, CAR OVER HEATED STRANDING WIFE AND 3 KIDS(AGES 7,4 AND 7 MONTHS OLD ),TOOK TO SHOP AND THEY SAID #771 RECALL ON THAT RELAY, CONTACTED DEALER SAID NO RECALL ON MY SPECIFIC VAN, EVEN THOUGH PROBLEM EXISTS IN OTHER VANS, SAID WILL NOT FIX THEIR PROBLEM UNTIL ENOUGH PEOPLE COMPLAIN AND MAKE THEM. *AK

Power Train › Automatic Transmission › Cooling Unit and Lines
Filed Nov 9, 2001IA

TRANSMISSION FLUID LEAK WAS NOTICED AND VEHICLE WAS TAKEN IN FOR INVESTIGATION TO THE CHARLIE ZOOK DEALERSHIP LOCATED IN SIOUX CITY, IA. AFTER THEIR INVESTIGATION THEY STATED THERE WAS A CRACK IN THE TRANSMISISON CASING CAUSING THE LEAK. THEY STATED WOULD NOT BE ABLE TO DETERMINE WHAT CAUSED THE CRACK UNTIL THEY WERE ABLE TO DROP THE TRANSMISSION AND IVESTIGATE FURTHER. THE DEALER DID STATE THEY CONTACTED CHRYSLER AND SINCE THE VEHICLE WAS NO LONGER UNDER WARRENTY, BUT WAS SO CLOSE TO IT, THEY WOULD DO COMPLETE REPAIR FOR A DEDUCTABLE OF 250.00. AFTER THE DEALER DROPPED THE TRANSMISSION THEY STATED THAT THE TRANSMISION HAD EXTENSIVE DAMAGE AND NEEDED A COMPLETE REPLACEMENT. THEY ASKED IF WE HAD HEARD A BANG WHILE DRIVING, AS A PIECE HAD BROKE CAUSING THE CRACK IN THE CASING. THEY STATED THAT WAS ONLY A MATTER OF TIME TILL COMPLETE TRANSMISSION FAILURE DUE TO THE DAMAGED THAT HAD BEEN CAUSED BY THE FIRST PART FAILURE.*AK

Vehicle Speed Control
Filed Oct 29, 2001MI

CRUISE CONTROL FAILED TO OPERATE AND AIR BAG LIGHT WOULD INTERMITTENTLY COME ON/OFF WHILE DRIVING. DEALER WAS NOTIFIED. *AK DEALER THINKS PCM-ENGINE CONTROLER GOING BAD. *YD

Steering › Steering Wheel/Handle Bar
Filed Aug 23, 2001MI

STEERING WHEEL LOCKED UP WHILE MAKING A TURN. DEALER HAS INSPECTED, AND WILL REPAIR VEHICLE. PLEASE PROVIDE INFORMATION.*AK

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Aug 15, 2001NY

IN SEPTEMBER OF 2000 WE REPLACED THE BELT TENSIONER. THE CAR HAD ABOUT 33000 MILES ON IT. IN JANUARY OR SO WE HAD TO REPLACE A VALVE COVER GASKET BECAUSE OIL WAS LEAKING AND WE WERE LOSING OIL. THE VAN HAD 39000 MILES ON IT. THE MANUFACTURER WAS CONTACTED AND WOULD NOT ACCOMODATE US EVEN THOUGH THE DEALERSHIP SAID THERE WAS ONLY ONE CAUSE OF THE PROBLEM AT THAT MILAGE - MANUFACTURER'S DEFECT. THEN WE JUST FOUNDOUT THIS WEEK AT 48000 MILES THAT WE NEED A VALVE AND RING JOB BECAUSE THE CAR WAS BURNING OIL. WE HAD BEEN BURNING OIL SINCE BEFORE THE VALVE COVER GASKET. WE'VE BEEN TOLD BY THE DEALERSHIP (NOT THE ONE WE PURCHASED THE CAR FROM, WHICH WAS A SMALL INDEPENDENT COMPANY) AND THE MANUFACTURER THAT THE REPAIR WILL NOT BE COVERED BECAUSE WE DIDN'T COMPLAIN OF BURNING OIL BEFORE. (OF COURSE, THE OIL WAS BEING LOST PRIOR TO THE VALVE COVER GASKET PROBLEM BUT THEY SAID WE WEREN'T SPECIFIC ABOUT BURNING OIL. WE HAD ATTRIBUTED THE LOST OIL TO THE LEAK.*AK

Service Brakes, Hydraulic › Foundation Components
Filed Aug 7, 2001OH

TO START VEHICLE CONSUMER HAD TO PUT FOOT ON BRAKE, AND PEDAL WENT DOWN TO THE FLOOR. TRIED TO DRIVE VEHICLE DOWN THE STREET, AND DIDN'T HAVE ANY BRAKES. ALSO, VEHICLE HAD HEAVY SMOKE AND VIBRATION FROM BRAKES.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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