2017 Pleasure Way Plateau

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the service brakes. No safety recall has been issued.

What fails
ComponentReportsCrashesFiresInjuries
Service Brakes1
000

What owners reported

Newest filings
Service Brakes
Filed Oct 8, 202012,036 milesWA

I UNDERSTAND THAT OTHERS HAVE BEEN HAVING TROUBLE WITH THEIR WHEEL SPEED SENSORS AND SO I WANTED TO REPORT THAT I HAD BOTH OF MY REAR SENSORS ON MY 2016 MERCEDES-BENZ (MB) SPRINTER CHASSIS REPLACED ON JUNE 23, 2020. IT HAD ONLY 12, 036 MILES ON IT. WE WERE ON THE OLYMPIC PENINSULA WHEN OUT DASHBOARD LIT UP WITH MANY IDIOT LIGHTS. BECAUSE THERE WERE NO MB DEALERS IN THE AREA, WE COULD NOT IMMEDIATELY TAKE IT IN. WHEN WE WOULD START IT UP AGAIN, THE LIGHTS DID NOT COME ON AND THEN OTHER TIMES THEY CAME ON! THE SPRINTER WOULD ALSO JERK AS WE WERE DRIVING. WE TOOK A FERRY HOME THE NEXT DAY AND WERE 3 BLOCKS FROM THE MB SERVICE DEPARTMENT WHEN OUR SPRINTER WENT INTO 'LIMP MODE.' IT WAS PRETTY SCARY BECAUSE THE CARS AROUND US WERE GOING BETWEEN 45 AND 55 MILES AN HOUR AND WE HAD TO GET INTO THE RIGHT LANE QUICKLY WHICH WAS A CHALLENGE WITH THE CARS GOING SO FAST AROUND US. WHEN WE TOOK IT IN, THE MB SERVICE PERSON SAID HE THOUGHT HE KNEW WHAT THE PROBLEM WAS AND HE WAS CORRECT! THE MB SERVICE DEPARTMENT WORKED ON IT RIGHT AWAY AND WE PICKED IT UP THE NEXT DAY. THEY WERE VERY NICE. WE WERE VERY LUCKY BECAUSE OUR SPRINTER ONLY WENT INTO 'LIMP MODE AND WE WERE ABLE TO GET INTO THE RIGHT LANE. OTHER RV OWNERS HAVE REPORTED SUDDEN SPEED INCREASES WHICH WOULD DEFINITELY BE A HUGE SAFETY ISSUE. THIS PROBLEM HAS ALSO BEEN REPORTED TO HAVE HAPPENED TO THE FRONT SPEED SENSOR. PLEASE NOTE THAT THIS ISSUE IS APPEARING ON MANY RV OWNER SITES WHERE RV'S ARE BUILT ON A MB SPRINTER CHASSIS. WHILE

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2018
YearComplaintsRecallsFiresDeathsAssessment
20220200Routine
20211200Routine
20200100Routine
20190100Routine
20184100Routine
2017 — this page1000Routine
20151000Routine
20080100Routine
20070100Routine

Compare every Plateau year →

Other Pleasure Way models

All Pleasure Way models →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.