Car Problem DataNHTSA records

2021 Pierce Ladder And Platform

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the structure. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Structure1
000

1 safety recall

Part 573 reports
Structure23V407000
Filed Jun 6, 20235 vehiclesPierce Manufacturing

Defect. Pierce Manufacturing (Pierce) is recalling certain 2016-2022 Ascendant 107' Aerials and 110' Platforms mounted on single rear axle Enforcer chassis. The galvanized stabilizer beams may develop cracks.

Risk. Cracks can cause instability when an aerial ladder or platform is elevated, increasing the risk of injury.

Remedy. Dealers will inspect and replace the galvanized stabilizer beams as necessary, free of charge. Owner notification letters were mailed June 14, 2023. Owners may contact Pierce customer service at 1-888-974-3723.

What owners reported

Newest filings
Structure
Filed Dec 26, 2024NM

The contact owns a 2021 Pierce Manufacturing Aerial. The contact stated while the vehicle was parked, the contact discovered that several bolts on the vehicle's chassis were loose and detached. The failure occurred on several different occasions. No warning light was illuminated. The vehicle remained at the residence however, an independent mechanic diagnosed that the bolts needed to be screwed once again. The vehicle was repaired however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was unknown.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2021
YearComplaintsRecallsFiresDeathsAssessment
20220100Routine
2021 — this page1100Routine
20200100Routine
20190100Routine
20180100Routine
20170100Routine
20160100Routine

Compare every Ladder And Platform year →

Other Pierce models

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Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 6, 2023. Source: NHTSA Office of Defects Investigation.