2023 Pierce Impel

Routine

No owner complaints are on file for this vehicle. It has been recalled 2 times.

2 safety recalls

Part 573 reports
Electrical System › Software26V217000
Filed Apr 6, 2026674 vehiclesPierce Manufacturing

Defect. Pierce Manufacturing (Pierce) is recalling certain 2015-2026 Arrow XT, Enforcer, Impel, and Velocity 107’ ladder and 110’ platform aerial firetrucks equipped with a single rear axle. The firm-on-ground system light may remain illuminated after the rear stabilizer loses contact with the ground.

Risk. A false firm-on-ground indicator light may lead to using the aerial device when the vehicle may shift during aerial operation, increasing the risk of injury.

Remedy. Pierce will provide instructions on how to update the vehicle software and perform an aerial device functional check, free of charge. Owner notification letters were mailed April 29, 2026. Owners may contact Pierce customer service at 1-888-974-3723.

Equipment › Mechanical › Boom/Crane/Ladder23V096000
Filed Feb 17, 202364 vehiclesPierce Manufacturing

Defect. Pierce Manufacturing (Pierce) is recalling certain 2018-2023 Velocity, Impel, Enforcer, and Arrow XT 110-foot aerial trucks. When the aerial platform is extended to its maximum angle, the platform mounting bracket may interfere with the basket handrail hinge peg and cause the handrail to detach from the basket.

Risk. A basket handrail that unexpectedly detaches from the basket may increase the risk of injury to first responders using the handrail or to individuals on the ground near the vehicle.

Remedy. Dealers will install new basket handrail hinge pegs, free of charge. Owner notification letters were mailed March 16, 2023. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B326.

Across model years

Worst on record: 2007
YearComplaintsRecallsFiresDeathsAssessment
20260100Routine
20250200Routine
20240100Routine
2023 — this page0200Routine
20220300Routine
20210400Routine
20200600Routine
20190600Routine
20180600Routine
20170600Routine
20160900Routine
20150900Do not drive
20140300Routine
20130700Routine
20120500Routine
20110800Routine
20100900Routine
200901300Routine
200811500Routine
200731200Routine
20060500Routine
20050400Routine
20040300Routine
20030200Routine
20020100Routine
20010100Routine
20000100Routine
19990100Routine
19980100Routine

Compare every Impel year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Apr 6, 2026. Source: NHTSA Office of Defects Investigation.