No owner complaints are on file for this vehicle. It has been recalled 4 times.
4 safety recalls
Part 573 reports
Structure › Critical Fasteners22V809000
Filed Oct 27, 2022299 vehiclesPierce Manufacturing
Defect. Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.
Risk. The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.
Remedy. Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.
Electrical System › Starter Assembly16V923000
Filed Dec 22, 201623 vehiclesPierce Manufacturing
Defect. Pierce Manufacturing (Pierce) is recalling certain model year 2015-2016 Dash emergency vehicles manufactured October 17, 2014, to September 30, 2016 and equipped with Cummins ISL engines. The affected vehicles have a starter motor that may be damaged from interference with to an incorrect cab lift pump bracket that was installed.
Risk. The interference may result in possible starter motor failure or an electrical short, increasing the risk of a fire.
Remedy. Pierce will notify owners, and dealers will inspect the vehicles, replacing the bracket and starter motor, as necessary, free of charge. The recall began on January 11, 2017. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B279.
Power Train › Manual Transmission16V585000
Filed Aug 5, 2016470 vehiclesPierce Manufacturing
Defect. Pierce Manufacturing (Pierce) is recalling certain model year 2015-2016 Arrow, Dash, Enforcer, Impel, Quantum, Saber, and Velocity fire trucks manufactured June 29, 2015, to June 30, 2016. The affected vehicles may be equipped with certain C20 and C21 split-shaft transmissions from Waterous. This transmission sends power to the wheels of an emergency response vehicle or power to an add-on unit such as a water pump used for fighting fires. A component within the shift unit may be damaged and as a result, the operator may not be able to switch the power output.
Risk. If the power output cannot be changed, once the fire truck arrives at the scene, it may not be able to pump water to aid in extinguishing the fire, increasing the risk of injury.
Remedy. Piece will notify owners, and dealers will remove the shift unit assembly and replace the clevis pin and retaining rings, free of charge. The recall began on September 2, 2016. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B277.
Power Train › Driveline › Driveshaft16V123000
Filed Mar 2, 2016239 vehiclesPierce Manufacturing
Defect. Pierce Manufacturing (Pierce) is recalling certain model year 2016 Arrow-XT, Dash, Enforcer, Impel, Quantum, Saber, and Velocity fire and emergency vehicles manufactured October 13, 2015, to February 9, 2016. The fastener cap over the bearing on the universal joint of the drive shaft may have been improperly tightened.
Risk. If the cap was not properly tightened, the cap may detach from the vehicle and become a road hazard. Additionally, the universal joint may separate and the vehicle may not be able to be driven, increasing the risk of a crash.
Remedy. Pierce will notify owners, and dealers will check and correct the tightness of all bolts for the universal joint caps, as needed, free of charge. The recall began on March 25, 2016. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B270.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 27, 2022. Source: NHTSA Office of Defects Investigation.