Car Problem DataNHTSA records

2002 Peterbilt 387

Routine

No owner complaints are on file for this vehicle. It has been recalled 2 times.

2 safety recalls

Part 573 reports
Suspension › Front › Hub03V125000
Filed Apr 1, 2003154 vehiclesPaccar Incorporated

Defect. ON CERTAIN TRUCKS EQUIPPED WITH TRUCK HUB UNITS MANUFACTURED BY SKF EXCLUSIVELY FOR USE ON ARVINMERITOR'S FF98X SERIES NON-DRIVE STEER AXLES, THE HUB UNIT BEARINGS CAN WEAR PREMATURELY.

Risk. SEIZURE OF THE BEARINGS CAN CAUSE WHEEL SEPARATION OR WHEEL END FIRE.

Remedy. DEALERS WILL REPLACE ALL FRONT AXLE HUBS. NOTIFICATION BEGAN JULY 16, 2003. THE MANUFACTURER HAS ADVISED US THAT PARTS WILL NOT BE AVAILABLE UNTIL SEPTEMBER 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITH A REASONABLE TIME SHOULD CONTACT PETERBILT AT 940-591-4201 OR KENWORTH 425-828-5440.

Service Brakes, Air › Controls › Hand Control/Valve02V241001
Filed Sep 10, 20023,158 vehiclesPaccar, Incorporated

Defect. ON CERTAIN VEHICLES EQUIPPED WITH BENDIX TC-7 TRAILER CONTROL HAND-OPERATED VALVE WITH PUSH-TO-CONNECT FITTINGS. THE DELIVERY PORT IN THE VALVE BODY MAY BE PARTIALLY BLOCKED DUE TO A PROBLEM DURING THE MOLDING PROCESS.

Risk. SUCH BLOCKAGE MAY SLOW THE DELIVERY AND EXHAUST OF AIR TO AND FROM THE TRAILER BRAKES WHEN THEY ARE OPERATED BY THIS HAND-OPERATED TRAILER CONTROL VALVE.

Remedy. PACCAR WILL NOTIFY ITS CUSTOMERS AND INSPECT AND REPLACE, IF NECESSARY, THE HAND VALVE FREE OF CHARGE. OWNER NOTIFICATION BEGAN OCTOBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT PETERBILT AT 940-591-4201.

Across model years

Worst on record: 2008
YearComplaintsRecallsFiresDeathsAssessment
20160200Routine
20150200Routine
20140200Routine
20130200Routine
20120300Routine
20110600Routine
20100600Routine
20092900Routine
200841400Routine
20070600Routine
20060400Routine
20052400Routine
20041300Routine
20030200Routine
2002 — this page0200Routine
20012210Routine
20000700Routine
19990700Routine
19980100Routine

Compare every 387 year →

Other Peterbilt models

All Peterbilt models →
379 60579 42Peterbilt 29389 22388 21357 19386 12Conventional 8567 8587 6

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Apr 1, 2003. Source: NHTSA Office of Defects Investigation.