2009 Nissan Versa complaints

WHILE TRAVELLING AT SPEEDS OF 35-45 MPH NOTICED SMOKE COMING FROM VEHICLE (DISTANCE TRAVELLED 2.2 MILES FROM ORIGIN). AFTER NOTICING SMOKE, IMMEDIATELY PROCEEDED TO SLOW DOWN IN ORDER TO PULLOVER TO SIDE OF ROAD. AS SOON AS BEGAN TO DECELERATE, HEARD A LOUD NOISE AND THE FRONT OF THE CAR DROPPED - THIS WAS DUE TO THE TIRE FAILING. ONCE PULLED OVER, WAS ABLE TO INSPECT AND DETERMINE THE FRONT PASSENGER SIDE COIL SPRING HAD FAILED AND WAS CONTACTING THE TIRE. FAILURE POINT WAS APPROXIMATELY 9.25" (ALONG OUTSIDE EDGE) OF THE COIL SPRING MEASURED FROM THE BOTTOM OF THE COIL. VEHICLE WAS TOWED TO LOCAL DEALER WHERE ALL REPAIRS WERE COMPLETED THE SAME DAY OF THE EVENT. DEALER REFERRED TO AN ONGOING NHTSA INVESTIGATION RELATED TO THIS FAILURE. EVEN THOUGH THE VEHICLE IS OUT OF WARRANTY THE REPAIRS WERE COVERED UNDER WARRANTY (GOODWILL) DUE TO A LIKELY UPCOMING RECALL.

I WENT OUT TO START MY CAR BACK IN MARCH AND SAW THAT I HAD A FLAT TIRE. I THOUGHT IT WAS A ROUTINE FLAT TIRE UNTIL I WENT TO GET THE CAR REPAIRED AND THEY BILLED ME FOR $1500 & EXPLAINED HOW MY STRUTS ON MY FRONT WHEELS BUSTED SO BAD THAT IT WAS PUSHING ON MY TIRES PUNCTURING THE FRONT PASSENGER TIRE. THEY WENT ON TO EXPLAIN FURTHER HOW I MUST HAVE HIT SOMETHING EXTREMELY HARD B/C THOSE ARE VERY DIFFICULT TO BREAK. SINCE THERE WAS NOTHING BUT THE OCCASIONAL BUMP IN THE ROAD I HIT I REALIZED THAT SOMETHING HAD TO BE WRONG WITH THE STRUT AND SPRINGS. THIS COMPLAINT IS MOTIVATED BY THE FACT THAT MY STRUTS AND SPRINGS COULD HAVE BROKEN DURING MY ROUTINE TRIPS ON THE HIGHWAY BETWEEN BLOOMINGTON AND INDIANAPOLIS. IF THEY WOULD HAVE BROKE AT THAT TIME WHILE TRAVELING BETWEEN 50-70 MPH I WOULD HAVE BEEN IN A HIGH SPEED ACCIDENT THAT COULD VERY EASILY HAVE TAKEN MY LIFE OR THE OTHERS AROUND ME.

FIRST 3/4 OF PASSENGER SIDE COIL JUST SNAPPED OFF AND THE REST SHOT PAST THE SPRING SEAT ON THE WAY DOWN JUST BENDING THE BRAKE LINE NOT KINKING IT AND MISSED THE ANTI LOCK BRAKE SENSOR WIRE. AFTER FURTHER INSPECTION DRIVER SIDE COIL WAS SNAPPED IN AROUND THE SAME SPOT, JUST DIDN'T END UP OFF THE SPRING SEAT. 250 DOLLARS WORTH OF PARTS PLUS MECHANIC LABOR. LUCKILY IT BROKE IN THE DRIVEWAY. MECHANIC SAID I DEFINATELY WOULD HAVE GOTTEN IN AN ACCIDENT IF I WAS MOVING MORE THAN 30MPH.

DRIVING OUT OF PARKING LOT AROUND 10MPH, HEARD LOUD METALLIC CLANG FROM UNDER CAR. PULLED FORWARD, GOT OUT, NOTICED THAT FRONT OF CAR WAS RIDING 6" LOWER THAN NORMAL. TOOK TO MECHANIC, TOLD ME THAT COIL SPRING ON SUSPENSION SNAPPED. INFORMED THAT MANY 2009 VERSAS HAVE HAD THIS ISSUE.

ON TV (ABC 7 CHICAGO) THERE WAS A REPORT THAT STATED THAT THERE WAS A PROBLEM WITH THE AIR BAG ON VEHICLES THAT WERE MADE BEFORE 2010. THE AIR BAGS SUDDENLY EXPLODE WITHOUT ANY WARNING. I JUST WANT TO MAKE SURE THAT MY CAR IS SAFE WHEN I AM DRIVING.

I WAS TURNING ONTO A SIDE STREET AND HEARD A THUMP UNDER MY HOOD ON THE RIGHT SIDE OF THE CAR. THERE WAS NO DIFFICULTY DRIVING ALTHOUGH I KEPT HEARING THUMPS FOR DAYS AFTER. I WENT IN TO A GARAGE TO GET MY SNOW TIRES PUT ON AND THE GARAGE SAW THAT THE SPRING ABOVE MY RIGHT FRONT TIRE WAS SHEERED IN HALF AND HAD DAMAGED MY TIRE. I HAD IT TOWED TO THE NEAREST NISSAN AND THEY FIXED IT WHILE I WENT AND BOUGHT NEW TIRES. ABOUT 3 MONTHS LATER, IT HAPPENED ON THE LEFT SIDE. THEN ABOUT A YEAR AFTER THAT, THE SPRING ABOVE THE RIGHT FRONT TIRE BROKE AGAIN, SO I REPLACED IT A THIRD TIME TO A COST OF $1200 PER SPRING. I CONTACTED NISSAN AND WAS TOLD NO RECALL WAS IN PLACE FOR THIS. THE MECHANIC AT THE GARAGE TOLD ME THIS WAS A COMMON PROBLEM FOR THIS CAR. IN ADDITION, AT THE SAME TIME, I NOTICED THE ENGINE LOSING POWER AT DIFFERENT TIMES, ESPECIALLY WHEN STOPPED AT A LIGHT OR UPON ACCELERATION FROM A LOW SPEED TO A HIGH SPEED. NO CHECK ENGINE LIGHT, NO ENGINE TROUBLE NOTED, JUST LOSS OF POWER. SHUTTING THE CAR OFF AND TURNING IT BACK ON SEEMS TO RESET IT BUT IT'S AN ONGOING ISSUE. *TR

CHECK ENGINE LIGHT CAME ON, CODE WAS FOR A SMALL EVAP LEAK, NOTICED SMELL OF GAS FUMES INSIDE THE PASSENGER CABIN. INDEPENDENT MECHANIC FOUND AND SHOWED ME A CRACKED FUEL PUMP HOUSING, ADDITIONALLY THE ELECTRICAL CONNECTION WAS BLACK ON THE LEFTMOST PIN, EVIDENCE OF ARCING (SPARKING) FROM A SHORT/POOR CONNECTION BETWEEN CONTACTS.

TL* THE CONTACT OWNS A 2009 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT PASSENGER SIDE TIRE DEFLATED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT PASSENGER COIL SPRING FRACTURED AND PUNCTURED THE FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON THREE OTHER OCCASIONS ON BOTH FRONT COIL SPRINGS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. UPDATED 7/21/15*CN THE MUFFLER, TIRE PRESSURE SENSOR, BLOWER MOTOR AND BATTERY WERE REPLACED. THE COIL SPRINGS AND TIRE PRESSURE SENSORS WERE REPLACED MORE THAN ONCE. UPDATED 07/30/15

TL* THE CONTACT OWNS A 2009 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS A LOUD ABNORMAL SOUND COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE PASSENGER SIDE COIL SPRINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.

I WAS IN A PARKING LOT, STOPPED. THE CAR WAS IN DRIVE AND MY FOOT WAS ON THE BRAKE. SUDDENLY THERE WAS A LOUD METAL CRASH SOUND. THE CAR JOLTED SLIGHTLY, LIKE SOMETHING HIT THE CAR. I GOT OUT OF THE CAR AND SAW A PIECE OF THE FRONT LEFT SUSPENSION COIL SPRING BEHIND MY FRONT LEFT TIRE. THE SPRING HAD BROKEN AT THE END, ABOUT HALF WAY AROUND THE FIRST COIL ON THE BOTTOM. I FEEL THAT IF I HAD BEEN TRAVELLING AT SPEED, THIS DEFECT COULD HAVE CAUSED THE TIRE TO FAIL, AND I COULD HAVE POTENTIALLY LOST CONTROL.

MY NISSAN VERSA HAS HAD AN ONGOING PROBLEM WITH THE STEERING COLUMN. IN 2011, WHILE THE VEHICLE WAS STILL UNDER WARRANTY, I COMPLAINED ABOUT A POPPING SOUND IN THE FRONT SUSPENSION OF THE CAR ACCOMPANIED BY A SHIFTING SENSATION FELT IN THE STEERING WHEEL. AFTER CHECKING THE CAR OVER SEVERAL TIMES, THE DEALER DISCOVERED A PROBLEM WITH THE STEERING SHAFT AND REPLACED IT. TWO YEARS LATER, THE PROBLEM RESURFACED AND HAS GOTTEN MUCH WORSE OVER TIME. NOW, MY DEALER IS TELLING ME I NEED TO REPLACE THE STEERING SHAFT AGAIN - BUT I HAVE TO PAY THIS TIME. I'VE NOT YET HIT 70,000 MILES AND NEED A THIRD STEERING SHAFT? SOUNDS LIKE A PARTS OR DESIGN PROBLEM TO ME! NISSAN SHOULD REPLACE IT.

I BACKED MY CAR OUT OF MY DRIVEWAY YESTERDAY MORNING ON MAY WAY TO WORK AND HEARD A LOUD THUMPING AND MOANING THAT WAS NOT PRESENT THE DAY BEFORE. AFTER I DROVE AROUND THE BLOCK, THE NOISE CONTINUED SO I TOOK ANOTHER CAR TO WORK AND TOOK THE NISSAN TO MY MECHANIC WHEN I GOT HOME FROM WORK. THE RIGHT FRONT COIL SPRING HAD BROKEN AND COLLAPSED ONTO MY TIRE. THE RIGHT FRONT STRUT WAS ALSO LEAKING. MY MECHANIC CHECKED THE LEFT SIDE AND THE COIL SPRING WAS FRACTURED BUT HAD NOT COLLAPSED YET. THE STRUT ON THAT SIDE OF THE CAR IS ALSO LEAKING. I CALLED MY NISSAN GARAGE (KENNY ROSS NISSAN IN ZELIENOPLE, PA) AND THEY SAID THEY WERE UNAWARE OF ANY ISSUES SO I AM HAVING MY MECHANIC REPLACE THE STRUTS AND COIL SPRINGS ON BOTH SIDES, FOR SAFETY PURPOSES.

I WAS RETURNING TO KENTUCKY FROM VIRGINIA. AT GRAYSON KY I HEARD A THUMP, THINKING I HAD HIT SOMETHING ON THE INTERSTATE. I ARRIVED AT HOME (175 MILES FROM GRAYSON KY) WHEN I STARTED UP MY ROAD THE CAR FELT LIKE I WAS GETTING A FLAT. I STOPPED IN MY DRIVEWAY AND THE LEFT FRONT TIRE WAS COMPLETELY FLAT. THE NEXT MORNING I REMOVED THE FLAT TIRE AND TOOK IT TO A REPAIR SHOP. AT THE REPAIR SHOP THE TIRE HAD A GROVE CUT INTO THE INSIDE OF THE TIRE, THE MECHANIC SAID I HAD BETTER CHECK THE CAR TO SEE WHAT CUT THE TIRE. ON MY RETURN HOME I INSPECTED THE LEFT FRONT SUSPENSION. THE COIL SPRING ON THE LEFT FRONT STRUT HAD BROKEN AND SLIPPED OUT OF ITS MOUNT AND CUT THE INSIDE OF THE TIRE. IT WAS JUST BY THE GRACE OF GOD THAT THE TIRE DID NOT FAIL DUE TO THE CUTTING CAUSED BY THE BROKEN COIL SPRING UNTIL I CAME UP MY DRIVEWAY. I HAVE THE TIRE AND COIL SPRING IF ANYONE WOULD LIKE TO EXAMINE IT. IF IT HAD FAILED AT INTERSTATE SPEED I MIGHT HAVE BEEN KILLED.

MY CAR WAS PARKED IN MY DRIVEWAY OVERNIGHT. I GOT IN MY CAR THE NEXT MORNING TO GO TO WORK AND AS I PUT THE CAR INTO REVERSE AND LET OFF THE BRAKES, I HEARD A REALLY LOUD NOISE THAT SOUNDED LIKE METAL SNAPPING. I GOT OUT AND LOOKED TO SEE WHAT THE NOISE CAME FROM. I COULDN'T NOTICE ANYTHING IMMEDIATELY SO I STARTED TO DRIVE AND I COULD FEEL EVERY LITTLE IMPERFECTION IN THE ROAD JOLTING THE CAR. I IMMEDIATELY BROUGHT MY CAR TO THE SHOP AND SURE ENOUGH MY SHOCKS/STRUTS/STRUT MOUNTS WERE GONE ON THE LEFT DRIVER'S SIDE. THE COIL JUST BROKE IN TWO AND WAS SO CLOSE TO CAUSING MAJOR DAMAGE TO MY WHEELS.

LEFT FRONT COIL SPRING SNAPPED. CAR WAS UNDRIVEABLE AND WAS TOWED TO NISSAN DEALER. (THEN APRIL 28, 2015 RIGHT FRONT COIL SPRING SNAPPED AND BURST THE TIRE, HAD TO BE TOWED AGAIN TO NISSAN DEALER AND REPAIRED.) WILL MAKE ANOTHER CLAIM ON THAT SPRING AS WELL.) THIS IS GOING TO CATCH UP TO NISSAN EVENTUALLY.

RIGHT FRONT COIL SPRING SNAPPED. BURST THE TIRE. HAD TO BE TOWED TO NISSAN DEALER. BOTH FRONT COIL SPRINGS WITHIN 1000 MILES, VEHICLE ONLY HAS 31000 MILES ON IT. FAULTY PART. COULD CAUSE AN ACCIDENT. (HAVE MADE A COMPLAINT FOR EACH SPRING ON THIS SITE.)

NAVIGATING SLOW, 90' LEFT TURN, HEARD METALLIC OBJECT SLIDING ACROSS ROADWAY BEHIND US. UPON INVESTIGATION FOUND THE BOTTOM 3/4 RING OF THE FRONT DRIVERS SPRING SNAPPED OFF. VERY SMALL RUSTED PIT VISIBLE, THE REST OF THE TEAR APPEARS TO HAVE OCCURRED ALL AT ONCE - NO AGING EVIDENT ON THE EXPOSED METAL. ESTIMATE TO REPLACE BOTH FRONT STRUTS AND SPRINGS IS $982.

WHILE PULLING OUT OF MY GARAGE AND HAVING GONE NO MORE THAN 3 FEET I HEARD A VERY LOUD SNAP AND A GRINDING SOUND COMING FROM THE RIGHT FRONT WHEEL. HAVING READ ABOUT THE SPRING ISSUE I KNEW WHAT IT WAS AND IMMEDIATELY BACKED UP INTO THE GARAGE. HAD THIS HAPPENED 15 MINUTES LATER I WOULD HAVE BEEN ON THE HIGHWAY GOING 55 MPH AND PROBABLY ROLLED THE CAR. THERE IS NO EXCUSE FOR NISSAN NOT ADDRESSING THIS ISSUE. THEY KNOW OF THE PROBLEM AND I SEE THAT THE 2010 VERSAS ALSO HAVE THE PROBLEM. MY DEALER IS WELL AWARE OF THE ISSUE AND STOCKS THE SPRINGS. I REPLACED BOTH SPRINGS AT THE SAME TIME TO SAVE FURTHER GRIEF. THERE IS ALSO NO EXCUSE FOR THE NHTSA AND DOT FOR NOT FORCING A RECALL ON THE SPRINGS. I GUESS THEY WISH TO KILL A FEW PEOPLE FIRST.

I WAS BACKING MY CAR OUT OF MY DRIVEWAY WHEN I HEARD A LOUD SOUND. NOTHING EXTERNAL CAUSED THIS - I DID NOT HIT ANYTHING, RUN OVER ANYTHING, ETC. AFTER THE INCIDENT THE FRONT END OF THE CAR WAS MUCH LOWER THAN IT WAS PREVIOUSLY. I ALSO ACTUALLY FOUND A PIECE OF THE STRUT SPRING ON MY DRIVEWAY. *TR

CAR WAS BOUNCING AND MAKING LOUD CLUNK NOISES. FRONT SPRINGS WERE FOUND TO HAVE BEEN BROKEN . BOTH LEFT AND RIGHT FRONT SUSPENSION SPRINGS WERE BROKEN IN TWO PIECES. MECHANIC STATED THAT THE BROKEN SPRINGS HAD POTENTIAL TO PUNCTURE THE TIRES. THE SPRINGS SEEM TO HAVE BROKEN ON RUSTY PART OF THE SPRINGS. ONCE THEY ARE BROKEN THEY CAN TWIST ON THE STRUT AND GET IN THE WAY OF TIRE AND OTHER PARTS NEAR THE WHEELS. THE SPRING AT THE BROKEN SECTION WAS SEVERED TO MAKE A VERY SHARP EDGE.BOTH SPRINGS WERE REPLACED AT THE COST OF $702.22. *TR

AFTER SMELLING RUBBER BURNING AND THE CAR NOT HANDLING CORRECTLY. I CHECKED THE SUSPENSION TO FIND BOTH COIL SPRINGS (PASSENGER AND DRIVERS SIDE) WERE BROKEN. THE DRIVERS SIDE BROKEN COIL WAS APPLYING PRESSURE TO THE INSIDE WALL OF THE TIRE WEARING A LARGE GROOVE IN THE ENTIRE DIAMETER OF THE TIRE. THIS COULD HAVE CAUSE SERIOUS INJURY AND MUST BE ADDRESSED BY NISSAN AND OR THE SUPPLIER OF THE SPRINGS. THE REPAIR WAS EXPENSIVE (COIL, STRUTS AND A TIRE). *TR

I WAS BACKING OUT OF MY DRIVEWAY AND THERE WAS A LOUD BANG UNDER THE CAR. I STOPPED THE CAR AND GOT OUT. A 6 INCH SECTION OF THE DRIVERS'S SIDE FRONT COIL SPRING WAS LAYING ON THE DRIVEWAY. *TR

HIT 40 THOUSAND MILES 3 DAYS PRIOR TO INCIDENT. PULLED OUT OF GARAGE AND HEARD AN AWFUL GRIND, PULLED ANOTHER 3 FEET AND THE FRONT END FELL TO THE GROUND. UPON INSPECTION BOTH COIL SPRINGS (NOT AT ALL RUSTED) BUSTED. I AM ROUGHLY A 60 YEAR OLD DRIVER THAT HAS HAD THIS VEHICLE FROM THE DAY IT WAS NEW. I WORK 4 MILES FROM HOME AND FORTUNATELY DON'T REALLY HAVE THE OPPORTUNITY TO GO OVER 35 MILES PER HOUR. CAN NOT IMAGINE WHAT WOULD HAVE HAPPENED DRIVING AT 60 MPH AND HAVING THE FRONT END AT THE SAME TIME COME TO A SCREECHING HALT? REALLY SAD PART ABOUT THIS, DEALERSHIP BOB ROHRMAN ARLINGTON HTS NISSAN WOULD NOT STAND BY THE GOLD EXTENDED BUMPER TO BUMPER WARRANTY I HAD RECENTLY ACQUIRED. *TR

CAR WAS PARKED IN DRIVEWAY AND UPON GOING IN REVERSE NOTICED A PIECE OF METAL ON DRIVEWAY WHERE THE FRONT PASSENGER TIRE WAS WHEN CAR WAS PARKED. IT LOOKED LIKE A PIECE OF THE COIL SUSPENSION AND UPON FURTHER INSPECTION FOUND THAT IT HAD BROKEN OFF FROM FRONT PASSENGER COIL SPRING. THE PIECE WAS NOT CORRODED. I AM HAPPY I WASN'T IN MOTION WHEN THIS BROKE, HIGHLY UNUSUAL FOR SUCH A PART JUST TO BREAK OFF BY ITSELF. WHY ISN'T THE GOVERNMENT LOOKING INTO THIS ISSUE? *TR

THIS MORNING WHEN I DROVE TO WORK AND CAME INTO THE PARKING GARAGE I NOTICED A LOUD NOISE MAKING MY VERSA S HATCHBACK SOUND LIKE A MONSTER TRUCK. I DROVE IT HOME ABOUT 15 MILES AND INSPECTED IT. APPEARS THE INCOMING MUFFLER PIPE "DISCONNECTED" FROM THE GASKET WITH A FAIRLY CLEAN BREAK. THIS HAPPENED ON THE SIDE OF THE MUFFLER CLOSER TO THE ENGINE AND FURTHEST AWAY FROM THE BACK OF THE HATCHBACK. CAUSING LOUD NOISE, SEEMS TO BE WORSE WHEN IDLED AT A STOP LIGHT/SIGN. FOUND A FORUM ONLINE THAT STATES THIS HAPPENS IN NORTHERN CLIMATES (I LIVE IN MI) AND A LOT OF OTHER PEOPLE ACTUALLY EXPERIENCED SOONER THAN I DID. *TR

NISSAN VERSA 2009 TWO (2) BROKE SPRINGS IN LESS THAN 2 YEARS. THE SECOND BROKE SPRING WAS THE FRONT LEFT SPRING, IT BROKE WHEN MAKING A LEFT TURN AT ABOUT 5MPH. *TR

THE COIL SPRING ON THE FRONT PASSENGER SIDE BROKE--THIS HAPPENED A FEW MONTHS AGO TO THE FRONT PASSENGER SIDE COIL SPRING. THESE SPRINGS ARE COMPLETE JUNK. IF THIS HAD HAPPENED ON THE HIGHWAY WE WOULD HAVE PROBABLY HAD A SERIOUS ACCIDENT. *TR

I WAS LEAVING THE DRIVEWAY WHEN I HEARD A CRACK OR SNAP SOUND IN THE RIGHT FRONT TIRE AREA.AFTER INSPECTION, THE SERVICE TECH SAID THE RIGHT FRONT OR PASSENGER SUSPENSION COIL SPRING FAILED.THIS IS MY SECOND INCIDENT. THE DRIVERS SIDE ALSO BROKE IN 2014 WHILE I WAS DRIVING. *TR

THE CATALYTIC CONVERTER FLANGE THAT CONNECTS TO THE INTERMEDIATE EXHAUST PIPE CORRODED AND THE CATALYTIC CONVERTER NOW NEEDS TO BE REPLACED. THERE'S NOT EVEN 30,000 MILES ON THE CAR. MOREOVER, THE CONNECTION BETWEEN THE INTERMEDIATE PIPE AND THE MUFFLER ALSO CORRODED SO THE INTERMEDIATE PIPE HAD TO BE REPLACED. AT APPROXIMATELY 25,000 MILES I HAD TO HAVE THE MUFFLER AND TAILPIPE REPLACED BECAUSE THE CONNECTION BETWEEN THE TWO HAD CORRODED AND THEY HAD SEPARATED. *TR

WHILE DRIVING OUT OF PARKING SPOT, HEARD A LOUD POP FROM THE PASSENGER-SIDE WHEEL AREA. THE COIL/SPRING HAD SNAPPED. I BROUGHT THE CAR TO THE MECHANIC AND HE SAID THE DRIVER-SIDE COIL/SPRING HAD CORRODED AS WELL. THE MECHANIC SAID I WAS LUCKY THE BROKEN END DIDN'T PUNCTURE THE TIRE. HAD TO HAVE BOTH COILS REPLACED. *TR

PULLING OUT OF GARAGE THE FRONT RIGHT SUSPENSION SPRING FAILED - IT BROKE INTO 3 PIECES. AFTER DROPPING THE VEHICLE OFF AT THE NISSAN DEALERSHIP FOR REPAIR, WE WERE INFORMED THAT THE FRONT LEFT SPRING WAS ALSO CRACKED AND TO PREVENT A SIMILAR FAILURE SHOULD BE REPLACED. *TR

TL* THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT STATED THAT THE STRUTS WERE PREMATURELY WEARING THE TIRES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT ALL FOUR TIRES AND STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT DISCOVERED THAT THE DRIVER SIDE COIL SPRING FRACTURED. THE VEHICLE WAS UNABLE TO BE DRIVEN AND THE PART TO REPAIR THE VEHICLE WAS ORDERED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 4/20/15*CN UPDATED 9/27/2017*CN

LEFT FRONT COIL SPRING SNAPPED AND IS HITTING LEFT FRONT TIRE. CAR WORKED FINE ON FRIDAY. WENT OUT TO GARAGE SAT. MORNING TO RUN ERRANDS AND WHEN I PULLED OUT OF THE GARAGE I HEARD A STRANGE NOISE. PARKED IT AND CALLED MY BROTHER WHO CAME TO LOOK AT IT AND NOTICED THE SNAPPED COIL SPRING HITTING THE TIRE. CAR IS GOING TO THE REPAIR SHOP THIS AFTERNOON AND EXPECT AT LEAST A $350.00 CHARGE. I WENT ONLINE AND SAW MANY COMPLAINTS ON THIS SAME ISSUE AND APPARENTLY NISSAN HAS NOT ISSUED A RECALL. I JUST THANK GOD IT WAS PARKED AND I WASN'T DRIVING IT. *TR

I PURCHASED MY 2009 NISSAN VERSA HATCHBACK NEW AND HAS OWNED AND DRIVEN IT FOR THE PAST 5 TO 6 YEARS. ONE DAY I NOTICED MY CAR STARTED TO MAKE A STRANGE NOISE WHENEVER I MADE A LEFT OR A RIGHT TURN WITH MY CAR. THE NEXT MORNING I HEARD THE SAME STRANGE NOISE WHILE DRIVING TO WORK WHENEVER I HAD TO TURN THE STEERING WHEEL TO THE LEFT OR TO THE RIGHT. AFTER I PARKED MY CAR AT WORK AND WITH DAYLIGHT TO SEE, I EXAMINE MY CAR AND NOTICED THAT THE GAP BETWEEN MY FRONT DRIVER SIDE TIRE AND THE CHASSIS WAS MUCH SMALLER THAN THE OTHER 3 TIRES. I QUICKLY MADE AN APPOINTMENT TO HAVE A LOCAL MECHANIC LOOK AT MY CAR LATER ON THAT DAY. WITHIN 5 MINUTES AFTER THE MECHANIC ELEVATED MY CAR ON THE LIFT, HE FOUND AND SHOWED ME THAT THE FRONT DRIVER SIDE SPRING COIL HAD BROKEN IN HALF, WITH THE BOTTOM BROKEN HALF DANGLING DANGEROUSLY NEAR THE TIRE. FORTUNATELY, I WAS NOT DRIVING AT HIGHWAY SPEED (WAS DRIVING AT LESS THAN 40 MPH AROUND TOWN) WITH THIS BROKEN SPRING COIL OR THIS BROKEN SPRING COIL COULD HAVE PUNCTURED MY TIRE UNEXPECTEDLY AND RESULTED IN AN ACCIDENT. I WAS EXTREMELY UNHAPPY TO LEARN THAT THE LOCAL NISSAN DEALERSHIP IS AWARE OF THIS PROBLEM, BUT THERE IS NO RECALL ON THIS DEFECTIVE PART AND NISSAN IS THE ONLY ONE THAT SUPPLY THIS SPRING COIL PART FOR MY LOCAL MECHANIC TO REPLACE. TO BE SAFE, I HAD BOTH FRONT SPRING COILS REPLACED, COSTING ME $950 IN REPAIR WORK (INCL. REPLACING THE 2 FRONT STRUTS AND A WHEEL ALIGNMENT). I AM VERY DISAPPOINTED WITH NISSAN AND CAN NOT BELIEVE THAT I

A BRAND NEW CAR BOUGHT EARLY JANUARY 2009. IT HAS 60885 MILES WHEN INCIDENT OCCURRED. THE MUFFLER FALL DOWN AND BROKE AT FLANGE CONNECTION POINT. WENT TO NISSAN DEALER TO CHECK OUT AND EXAM THE PROBLEM. THEY INDICATE THAT A CORROSION FROM INSIDE THE MUFFLER PIPE HAS OCCURRED AND CAUSED THIS CRACKS, SO IT FALL DOWN. IT WAS CLEAR A POOR MANUFACTURING, OR DEFAULT IN MANUFACTURING THIS PART WAS THE REASON TO CAUSE THIS INCIDENT. DEALER OFFERED TO REPLACE IT WITH A NEW PART WITH COST UP TO $ 600, WHERE IT SUPPOSED TO BE FREE OF CHARGE. I WOULD TO CLAIM NISSAN US CORP. RESPONSIBILITY FOR THIS INCIDENT. THEY DID NOT MADE EARLY RECALL TO REPLACE THIS PART WHERE THEY KNEW THE PROBLEM. IT WAS CLEAR THAT THEY WAIT TO HAPPEN AT ANY TIME TO MAKE MORE PROFITS. THIS IT LOOKS LIKE AS A FRAUD. SUPPOSE CONTROVERSY, THIS MUFFLER FALL DOWN ON HIGH SPEED ROAD, IT MAY BE CAUSE, AND COULD BE, A DEADLY ACCIDENT. THEREFORE, I AM ASKING YOU PLEASE TO INVESTIGATE THIS PROBLEM WITH ALL NISSAN VEHICLES, AND DO WHAT IS NECESSARY TO PROTECT US FROM SUCH ACCIDENT, AND TO PROVIDE US WITH A SUITABLE COMPENSATION. THANK YOU. *TR

I WENT TO CHECK THE TIRE PRESSURE ON MY WIFE'S VERSA WHILE IT WAS SITTING IN THE DRIVEWAY. UPON DOING SO, I NOTED THAT THE FRONT RIGHT COIL SPRING HAD BROKEN SOMEWHERE NEAR THE BOTTOM OF THE SPRING AND THE SHARP BROKEN END WAS LODGED TIGHTLY AGAINST THE TOP OF THE TIRE TREAD, DEPRESSING IT BY ABOUT HALF AN INCH. AMAZINGLY, IT HAD NOT YET BROKEN THE TIRE, INDICATING THAT WHENEVER THE BREAKAGE HAD OCCURRED, THE SPRING HAD ONLY RECENTLY BROKEN LOOSE AND IMPACTED THE TIRE. HAD I NOT NOTICED THE BROKEN SPRING AND HAD THE VEHICLE DRIVEN ANYWHERE, IT LIKELY WOULD HAVE RESULTED IN CATASTROPHIC DAMAGE TO THE TIRE OR WHEEL, POSSIBLY CAUSING A CRASH. I HAVE NOTED HUNDREDS OF COMPLAINTS ABOUT THIS EXACT ISSUE IN THIS DATABASE AND OTHER PLACES ON THE INTERNET (THE MAJORITY OF COMPLAINTS ABOUT VERSA'S SEEM TO BE RELATED TO COIL SPRINGS BREAKING). OUR LOCAL DEALERSHIP HAS AGREED THAT THERE IS LIKELY A SYSTEMIC PROBLEM SINCE THEY HAVE DONE MANY REPLACEMENTS OF THIS PART IN PARTICULAR, AND SHIPPED MANY REPLACEMENT PARTS ALL OVER NEW ENGLAND. THEY HAVE ALSO STATED THAT WITHOUT AN OFFICIAL RECALL, THE BEST THEY CAN DO IS TO REPLACE THE PART, AT OUR COST. THE PARTS THEMSELVES ARE NEARLY IMPOSSIBLE TO FIND AT THIS POINT, AND MANY CUSTOMERS HAVE HAD THEM REPLACED MULTIPLE TIMES, SUPPORTING MY BELIEF THAT THEY ARE DEFECTIVE. I REQUEST IMMEDIATE INVESTIGATION AND WOULD LIKE A RECALL CAMPAIGN INITIATED ASAP. THE FAILURE OF THIS SPRING IN A DRIVING SITUATION COULD/WOULD LIKELY CAUSE DAMAGE OF THE SORT

THE COIL SPRING BROKE ON THE PASSENGER SIDE OF THE CAR RIPPING INTO THE TIRE, WHILE I WAS DRIVING. THE CAR'S STEERING WAS IMMEDIATELY AFFECTED AND SO WERE THE BRAKES, SINCE THE BROKEN SPRING RIPPED THE BRAKE LINE. I BROKE DOWN IN AN UNDERPASS AND HAD TO CALL THE POLICE SINCE WE WERE PLACED IN A DANGEROUS SPOT WITH CARS SPEEDING BY. I DID NOT EXPECT THIS FOR A CAR THAT IS 6 YEARS OLD! FROM WHAT I HAVE READ SO FAR THIS SEEMS TO BE A PREVALENT PROBLEM WITH NISSAN VERSUS AND IT SEEMS THAT THE DEALERS ARE NOT TAKING ANY ACTION. *TR

IN MAY 2014 THE LEFT FRONT SPRING IN OUR CAR BROKE. THE FOLLOWING AUGUST THE RIGHT FRONT SPRING ALSO BROKE. THE SPRINGS BROKE IN THE EXACT SAME PLACE. WE STILL HAVE THE BROKEN PARTS AND CAN SEND PICTURES IF REQUESTED. WE GOT NO HELP FROM OUT LOCAL NISSAN DEALERSHIP. THERE ARE OVER 100 OF THESE COMPLAINTS ALL OVER THE WEB. WE BELIEVE THESE SPRINGS ARE DEFECTIVE AND SHOULD BE COVERED UNDER WARRANTY. *TR

RECENTLY, I SUBMITTED A SAFETY COMPLAINT HERE ABOUT A BROKEN COIL SPRING. AT ABOUT 39K MY RIGHT SPRING WENT AND WAS REPLACED BY A GENUINE NISSAN REPLACEMENT COIL SPRING. AT ABOUT 61K, MY LEFT SPRING BROKE. I ORDERED A REPLACEMENT FROM NISSAN AND WAS GOING TO REPLACE IT. UNFORTUNATELY, I NOTICED THAT THE ALREADY BROKEN SPRING HAD SNAPPED SOME MORE AND THE NEWLY REPLACED SPRING HAD SNAPPED AS WELL WHEN THE CAR WAS SIMPLY SITTING ON MY DRIVEWAY! THE NEW RIGHT SIDE SPRING ONLY LASTED ABOUT 22K MILES OR 15 MONTHS. BASICALLY, I HAVE EXPERIENCED 3 BROKEN COIL SPRINGS FROM NISSAN AFTER ONLY ABOUT 61K MILES OF DRIVING. I HAVE READ THE STORIES AT THE CARCOMPLAINTS WEBSITE AND MANY ARE SIMILAR TO MINE. PLEASE INVESTIGATE THIS PROBLEM BEFORE SOMEONE GETS SERIOUSLY HURT. *TR

RECENTLY I NOTICED A PIECE OF METAL NEAR MY MAILBOX. LOOKING AT IT I QUICKLY REALIZED IT WAS PROBABLY A PIECE OF MY NISSAN VERSA HATCHBACKS LEFT COIL SPRING. SURE ENOUGH, THE BREAKAGE MATCHED WHAT WAS ON MY CAR. WHY DID I SO QUICKLY GUESS THAT IT WAS FROM MY CAR? BECAUSE MY RIGHT COIL SPRING WENT AT ABOUT 39000 MILES AND I HAD READ UP ON NISSAN VERSA HATCHBACKS AND SURE ENOUGH, A BUNCH OF PEOPLE HAVE HAD THIS PROBLEM (I ACTUALLY WAS WAITING FOR IT TO HAPPEN). MY RIGHT COIL SPRING BROKE MORE DRASTICALLY WHEN I WAS GOING AT HIGHWAY SPEEDS AND I WENT ONTO A BRIDGE. THERE WAS A LOUD CLANG AND MY ALIGNMENT WENT WHACK. LATER UPON INSPECTION AT A REPAIR SHOP, I REALIZED THAT I COULD HAVE HAD A VERY BAD CRASH SEEING THAT THE SHARP PART OF THE BROKEN SPRING COIL WAS ONLY A FEW INCHES AWAY FROM MY TIRE (IT WAS PRETTY UGLY BREAK). THE REPAIR COST ME 200$ WITH A STUDENT DISCOUNT, WHICH I VERY CHEAP, SOME PEOPLE FAIR WORSE. THE MORE RECENT LEFT COIL SPRING BROKE WITHOUT ME EVEN NOTICING ANYTHING, I ONLY FOUND THE BROKEN PIECE ABOUT HALF A RING SIZE. SINCE IT WAS NEAR MY MAILBOX, IT MUST HAVE BROKE OFF AT LOW SPEEDS, PROBABLY WHEN I DROVE OVER THE LITTLE TROUGH IN FRONT OF THE DRIVE WAY FOR THE DRAIN. SOMEHOW THE REST OF THE SPRING JUST RE-ALIGNED ITSELF SO I WAS ACTUALLY ABLE TO DRIVE MY CAR WITHOUT NOTICING ANYTHING WRONG. I OBVIOUSLY WONT DRIVE IT NOW UNLESS ITS TO A REPAIR SHOP. THIS IS UNACCEPTABLE, I AM A 4TH YEAR ELECTRICAL ENGINEERING STUDENT AND I AM DISAPPOINTED AT THE ENGINEERS

WHEN I PUT THE CAR IN DRIVE TO PULL OUT OF MY PARKING SPOT I HEARD A NOISE AND THE FRONT END DRIVER SIDE DROPPED. I HAD TO REPLACE THE COIL SPRING AND STRUT. THE STRUT WAS DAMAGED DUE TO THE COIL SPRING BREAKING. I HAD TO FIX BOTH SIDES AND GET FRONT END ALIGNMENT WHICH COST OVER $700.00. BASED ON WHAT I HAVE READ THIS IS A KNOW PROBLEM WITH THE NISSAN VERSAS AND THERE SHOULD HAVE BEEN A RECALL. I DRIVE ON A HIGHWAY IN BUMPER TO BUMPER TRAFFIC DAILY AND WAS LUCKY IT DID NOT HAPPEN THERE. THE NEXT PERSON MAY NOT BE SO LUCKY. NISSAN NEEDS TO DO SOMETHING ABOUT THIS BEFORE A SERIOUS ACCIDENT HAPPENS. *TR

MY LIGHT CAME ON BLINKING REGARDING MY AIR BAGS. I TOOK THE VEHICLE TO THE NISSAN DEALERSHIP. THEY ADVISED ME THAT THE AIR BAGS WILL NOT DEPLOY DUE TO A SENSOR THAT HAS FAILED IN THE FRONT PASSENGER SIDE SEAT BOTTOM. I WAS FURTHER ADVISED THAT THEY CANNOT REPLACE JUST THE SENSOR, IT WILL BE $660 TO REPLACE THE WHOLE SEAT BOTTOM.I CONTACTED NISSAN CONSUMER AFFAIRS AS I BELIEVE THIS IS A BASIC SAFETY ISSUE AND THAT THEY SHOULD ASSIST WITH THE FIX. I HAVE NOT ABUSED THE SEAT, IT IS NOT DAMAGED OR TORN, IT HAS NOT BEEN IN AN ACCIDENT. THE ONLY REASON I HAVE NO WORKING AIRBAGS IS BECAUSE THE PART NISSAN PUT IN THE VEHICLE HAS FAILED. NISSAN HAS FAILED TO ASSIST ME AND I STILL DO NOT HAVE WORKING AIR BAGS. *TR

I STARTED TO BACK OUT OF MY DRIVE WAY WHEN I HEARD A LOUD CLUCK SOUND. UPON CHECKING THE GROUND I FOUND PART OF THE PASSENGER SIDE SPRING LAYING ON THE GROUND. THERE IS NO RUST. THE PART JUST BROKE. THIS APPEARS TO BE A PROBLEM. I AM JUST GLAD THAT I WAS ON MY WAY DOWN THE HIGHWAY WHERE SOMEONE COULD HAVE DIED. *TR

PASSENGER SIDE AIRBAG LIGHT IS ON AND BLINKING ON DASHBOARD. NISSAN STATES THAT ENTIRE PASSENGER SEAT NEEDS TO BE REPLACED. COMPUTER WAS RESET TWICE AND LIGHT IS STILL BLINKING. THE VEHICLE WAS PURCHASED NEW AND HAS NEVER BEEN IN AN ACCIDENT. I AM AFRAID THIS MIGHT BE PART OF A EARLIER RECALL SINCE I CAN NOT DETERMINE IF MY PASSENGER SIDE AIRBAG IS A 2009 MODEL. *TR

WE WERE DRIVING ON THE GARDEN STATE PARKWAY DOING 65 MPH WHEN THE FRONT PASSENGER SIDE COIL SPRING BROKE AND PUNCTURED THE PASSENGER SIDE TIRE CAUSING A BLOWOUT. LUCKILY I WAS ABLE TO MANEUVER THE CAR ONTO THE SHOULDER WITHOUT CAUSING AN ACCIDENT, BUT THE OUTCOME COULD HAVE EASILY BEEN DIFFERENT. AT THE TIME I DIDN'T KNOW IT WAS THE COIL SPRING, I JUST THOUGHT I RAN OVER SOMETHING ON THE HIGHWAY. IT WASN'T UNTIL I GOT TO A SERVICE SHOP THAT I LEARNED THAT IT WAS THE COIL SPRING THAT CAUSED THE BLOWOUT. OPEN INSPECTION WE SAW THAT THE BOTTOM OF THE SPRING HAD JUST BROKEN CLEAN OFF. THERE WAS NO RUST ANY WHERE NEAR WHERE THE SPRING BROKE. I'VE DONE SOME RESEARCH ON THIS PROBLEM AND IT'S ENTIRELY TOO COMMON FOR CARS THAT HAVE UNDER 100K MILES AND ARE 5 YEARS OLD OR LESS. MY CAR HAD 68,432 MILES ON IT WHEN THE SPRING BROKE AND THIS IS SOMETHING THAT SHOULD NOT HAVE HAPPENED. OF THE 159 NHTSA COMPLAINTS FOR THE 2009 VERSA 58 OF THEM ARE FOR THE COIL SPRINGS BREAKING. THAT?S ALMOST 1/3 OF ALL THE COMPLAINTS AND THIS ISN'T JUST A PROBLEM FOR THE 2009 MODEL YEAR. BASED ON THE COMPLAINTS, THIS HAS APPARENTLY BEEN AN ONGOING PROBLEM WITH THE VERSA FROM WHEN IT WAS INTRODUCED TO THE 2011 MODEL YEAR. WHO KNOWS HOW MANY VEHICLES HAD THIS PROBLEM AND THE OWNERS NEVER BOTHERED TO FILE A COMPLAINT. I WOULD LIKE TO KNOW WHAT IS BEING DONE ABOUT THIS BECAUSE THERE SEEMS TO BE SOME SORT OF ENGINEERING DEFECT WITH THE COIL SPRINGS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT

2009 NISSAN VERSA HATCHBACK WITH 50825 MILES. FRONT PASSENGER SUSPENSION COIL (SPRING) BROKE OFF WHILE DRIVING. VERY LOUD CLANG/BANG SOUND. DIDN'T KNOW WHAT HAPPENED. STOPPED VEHICLE AND DID NOT SEE ANYTHING OBVIOUS. WHEN HOME IN GARAGE, UPON CLOSER INSPECTION, NOTICED THAT THE FRONT PASSENGER SIDE COIL HAD BROKEN OFF. IT APPEARED TO HAVE RUST ON IT. I READ NUMEROUS COMPLAINTS ONLINE REGARDING SAME ISSUE ONLINE. THIS IS APPEARS TO BE A DEFECTIVE PART AND A SAFETY CONCERN THAT SHOULD REQUIRE A RECALL. COST TO REPLACE BOTH FRONT COILS = $550. *TR

I PURCHASED THIS CAR TO HAVE A SAFE VEHICLE FOR MY BABY TO RIDE IN AND AM INFURIATED THAT AFTER 5 MONTHS OF PURCHASING IT AND ONLY 72,000 MILES, THE FRONT PASSENGER SIDE SPRING SNAPPED CLEAN OFF. THERE IS NO SIGNS OF RUST AND AFTER READING NUMEROUS COMPLAINTS OF THE SAME PROBLEM FROM OTHER VERSA OWNERS, THIS CLEARLY IS A DEFECT IN THE PART. WHY HAS THERE NOT BEEN A RECALL ON THIS??? IT'S A MAJOR SAFETY HAZARD. IS IT REALLY GOING TO TAKE FOR SOMEONE TO GET INJURED OR KILLED BEFORE SOMETHING IS DONE ABOUT IT, OR IS THIS ISSUE JUST GOING TO BE IGNORED? *TR

MY CAR WAS BEING INSPECTED IN NOVEMBER 2013. THE FRONT DRIVER SIDE SPRING COIL WAS CRACKED AND HAD TO BE REPLACED. IN MARCH 2014 I WAS DRIVING SLOWLY AND HEARD A HORRIBLY BREAKING SOUND. I FOUND PART OF MY FRONT PASSENGER SIDE COIL SPRING ON THE GROUND. IT HAD BROKEN AND ALSO HAD TO BE REPLACED. ON THE PART THAT BROKE OFF FROM THE CAR; THERE WAS A CLEAR LINE. THE COIL WAS COATED WITH A PROTECTIVE ENAMEL LIKE COATING AND WAS PERFECTLY FINE. THERE WAS A LINE HOWEVER WHERE THERE WAS NO COATING ON THE COIL. THIS WAS COMPLETELY RUSTED THROUGH. IT IS CLEAR TO ME THAT THERE WAS A DEFECT IN MANUFACTURING OF THE COIL SPRINGS. THE COIL SPRINGS ARE NOT COATED PROPERLY AND ARE THEREFORE RUSTING WHERE THERE IS NO PROTECTIVE COAT AND BREAKING. THERE SHOULD BE AN INVESTIGATION AND RECALL. I HAD PURCHASED AN EXTENDED WARRANTY WHICH COVERED THESE REPAIRS SO FORTUNATELY I DID NOT LOSE ANY MONEY OR SUFFER ANY INJURIES DUE TO THIS NEGLIGENCE. *TR

WHEN PULLING OUT OF GARAGE HEARD LOUD BANG FROM RIGHT FRONT END. THOUGHT HAD RUN OVER SOMETHING IN GARAGE, BUT FOUND NOTHING AT THE TIME. DROVE SEVERAL HOURS ON HIGHWAY WITHOUT FURTHER INCIDENT UNTIL TURNED SHARP INTO DESTINATION DRIVEWAY AND HEARD A DEFINITE SUSPENSION "SPRING-LIKE" SOUND. DROVE AROUND THE BLOCK TURNING HARD, BUT SOUND DID NOT RECUR. SUBSEQUENTLY HEARD THE SAME SPRING SOUND INTERMITTENTLY, ESPECIALLY WHEN MAKING A HARD TURN. HAD PROBLEM EVALUATED BY NISSAN DEALER WHO SAID RIGHT FRONT COIL SPRING WAS BROKEN AND NEEDED REPLACED. SUBSEQUENTLY TOOK IN FOR ACTUAL REPAIR AND DEALER INSTEAD RECOMMENDED TO REPLACE BOTH FRONT COIL SPRINGS (BEST AS A PAIR), BOTH STRUTS (SINCE RIGHT ONE SEEPING SLIGHTLY), AND HAVE ALIGNED. TOTAL QUOTED COST ABOUT $750 FOR ALL REPAIRS. *TR

I TURNED OUT OF A PARKING LOT. MERGED INTO LANE HEADED TOWERED CLEVELAND AVE. I RAN THE RED LIGHT AND HIT A CAR. I HIT IT HEAD ON GOING 40 AND THE AIR BAGS DID NOT DEPLOY. I WAS ALSO 16 WEEKS PREGNANT AND HAD TO BE TAKE TO THE HOSPITAL FOR FURTHER EVALUATION. THE FRONT ON MY CAR WAS DAMAGED SO BAD TO THE POINT WHERE THE WHOLE FRONT OF THE CAR FRAME WAS BENT. THE POLICE SAID THAT THE IMPACT AND HOW MUCH DAMAGE WAS DONE MY AIRBAGS SHOULD HAVE DEPLOYED. BUT THEY DID NOT. *TR