Page 6 of 11 · complaints 251–300 of 504

2009 Nissan Versa complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Suspension
Filed Jan 10, 2016108,000 milesAE

COIL SPRING RUSTED AND BROKE.

Suspension
Filed Dec 29, 2015130,000 milesOH

MY NISSAN VERSA WAS RECALLED FOR FRONT SPRINGS TO BE REPLACED. I HAD ALREADY HAD THE SPRINGS REPLACED BECAUSE THEY BROKE. I WAS INFORMED THAT I HAD TO HAVE THE SPRINGS REPLACED AGAIN TO SATISFY THE RECALL. THE STRUTS WERE RUSTED OUT, BUT WERE NOT PART OF THE RECALL. I HAD TO PAY TO HAVE THE STRUTS REPLACED WHEN THE DEALERSHIP BROKE THEM REMOVING THEM TO REPLACE THE SPRINGS. THE STRUTS AND SPRINGS ARE ONE UNIT AND SHOULD HAVE BEEN PART OF THE RECALL. THE SPRINGS DID NOT NEED REPLACED. I WAS CHARGED OVER $250 FOR A RECALL REPAIR THAT WAS SUPPOSED TO BE COVERED BY NISSAN.

Suspension
Filed Dec 24, 2015108,000 milesAE

DRIVER SIDE FRONT COIL SPRING BROKE WHILE DRIVING. APPEARED TO BE VERY RUSTED.

Suspension
Filed Dec 15, 2015119,758 milesMA

A LARGE PIECE OF THE FRONT COIL SPRING ON THE PASSENGER SIDE BROKE AND FELL OFF ON THE ROAD, AS I BACKED OUT OF MY DRIVEWAY AND TURNED INTO THE STREET. I HEARD A CLUNK IN THE FRONT AND SOMETHING FALLING ON THE ROAD. THE REMAINING SPRING ON THE CAR WAS STILL IN PLACE. I HAD MY REPAIR SHOP REPLACE THE SPRINGS.

Suspension
Filed Dec 9, 201598,000 milesKS

THE DRIVERS SIDE FRONT SUSPENSION COIL SPRING FRACTURE IN MY MODEL YEAR 2009 NISSAN VERSA RUSTED/CORRODED AND BROKE WHILE DRIVING ON THE HIGHWAY AT APPROXIMATELY 70MPH. THE NOISE WAS APPARENT AND THE CAR IMMEDIATELY BEGAN PULLING SLIGHTLY TO THE LEFT. I PULLED OVER TO EXAMINE THE VEHICLE AND COULD NOT FIND ANY SPECIFIC REASON FOR THE NOISE AND CONTINUED HOME. I TOOK THE CAR INTO MCCARTHY NISSAN AND WAS TOLD THAT THE FRONT COIL SPRING HAD RUSTED/CORRODED AND CRACKED AND THAT DRIVING THE CAR IN THAT CONDITION WAS EXTREMELY DANGEROUS AND REQUIRED IMMEDIATE REPLACEMENT OF THE FRONT COILS.

Engine
Filed Nov 18, 201588,000 milesMN

TL* THE CONTACT OWNS A 2009 NISSAN VERSA. WHILE DRIVING AT 30 MPH, AN ABNORMAL NOISE WAS HEARD NEAR THE REAR DRIVER SIDE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MUFFLER EXHAUST FLANGE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.

Suspension
Filed Nov 12, 201525,985 milesMA

TL* THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. IN ADDITION, THE FRONT AND REAR COIL SPRINGS FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPLACED THE PASSENGER SIDE FRONT COIL SPRING, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHO REPLACED THE FRONT DRIVER SIDE COIL SPRING. ON ANOTHER OCCASION, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INDICATED THAT THE REAR COIL SPRINGS NEEDED TO BE REPLACED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V573000 (SUSPENSION) AND WAS CONCERNED THAT THE RECALL REMEDY WOULD FAIL TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,985. PARTS DISTRIBUTION DISCONNECT. UPDATED 02/05/16*LJ *CN

Unknown or Other
Filed Nov 10, 201545,000 milesCA

REAR HATCHBACK BUTTON IS NOT OPENING THE HATCHBACK. THIS IS A SAFETY ISSUE BECAUSE THE SPARE TIRE IS LOCATED IN THE CARGO AREA. THIS ONE DAY AT APPROXIMATELY 45,000 MILES STOPPED WORKING

Suspension
Filed Nov 2, 2015NJ

ON 10/15/2015 WENT TO NISSAN DEALER FOR ROUTINE OIL CHANGE(MILEAGE 50938)DURING INSPECTION MECHANIC FOUND BOTH LOWER CONTROL ARMS O SUSPENSION BAD AND WAS REPLACED AT THE COST OF $895.24 ALSO 4 WHEEL ALIGNMENT WAS WAS DONE AT THE COST OF $109.95.WHEN BACK HOME I LOOK FOR RECALLS ON SUSPENSION SYSTEM ON NISSAN VERSA AND FIND OUT THAT THERE IS RECALL ON COIL SPRINGS EFFECTIVE AS OF 09/14/2015.AT THE TIME OF SERVICE I WAS NOT INFORMED BY THE DEALER ABOUT THIS RECALL AND WHEN I CONTACTED THEM AND ASK WHEN COILS WILL BE REPLACED I WAS TOLD THAT THEY DON'T HAVE PARTS AND I HAVE TO WAIT TILL NOV/DEC 2015 FOR THE COILS TO BE REPLACED.DO SOME RESEARCH RE:LOWER CONTROL ARMS FAILURE ON NISSAN VERSA AND FIND THAT IT MAY BE RELATED TO COILS FAILURE AS IT IS PART OF THE SUSPENSION SYSTEM INTERCONNECTED TO SPRING COILS.CORROSION OF COILS CAN CAUSE THE TENSION ON THE SPRINGS TO FAIL AND CAUSE THE OTHER PARTS OF THE SUSPENSION TO GO BAD LIKE IN MY CASE.I MY BE LUCKY THAT COILS ON MY CAR NOT BROKE OFF YET BUT FOR SURE THEY ALL READY COST ME A LOT OF MONEY AND MAY COST ME MORE BECAUSE THE PROBLEM IS NOT FIX YET.GET IN TOUCH WITH NISSAN BUT WAS TOLD THAT EVEN THE ARMS ARE THE PART OF SUSPENSION SYSTEM INTERCONNECTED TO COILS-THE COILS ARE NOT CAUSE OF ARMS FAILURE.I DO NOT AGREE WITH NISSAN OPINION ON THIS AND I TOLD THEM THAT I WILL FILE COMPLAINT TO NHTSA. BECAUSE OF NISSAN REFUSAL TO ACCEPT THEY FAULT AND SOLVE THE ISSUE I DO NOT HAVE OTHER OPTION LEFT BUT FILE COMPLAINT AND MAKE OTHER NISSAN

Suspension
Filed Nov 1, 2015MA

SOMEONE TOLD ME THAT THERE WAS A RECALL ON MY CAR FOR THE SUSPENSION

Suspension
Filed Oct 26, 2015NY

2009 NISSAN VERSA. CONSUMER WRITES IN REGARDS TO VEHICLE COIL SPRINGS FRACTURE ISSUES. *SMD THE CONSUMER STATED WHILE DRIVING, SHE HIT A SMALL POTHOLE AND HEARD A LOUD BANG. THE CONSUMER AND HER HUSBAND THOUGHT IT WAS A FLAT TIRE, BUT AFTER PULLING OVER, THEY DID NOT SEE ANYTHING. THEY CONTINUED TO DRIVE, BUT THEN THEY HEARD ANOTHER STRANGE NOISE AND SMELLED BURNING RUBBER. BY THE TIME THE CONSUMER PULLED INTO THE DRIVEWAY, THE TIRE ON THE FRONT PASSENGER SIDE WAS BURNING. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE CONSUMER WAS INFORMED BOTH FRONT SPRINGS WERE BROKEN ON THE RIGHT SIDE. THE CONSUMER STATED A COUPLE OF YEARS AGO, THE LEFT REAR SPRING WAS REPLACED. ALSO, THE MUFFLER WAS REPLACED TWICE. *JB

Steering
Filed Oct 15, 20152 milesCA

RECENTLY THE POWER STEERING OF MY NISSAN VERSA 2009 HAS STARTED MAKING ANNOYING NOISE WHEN I MADE TURN.OF THE VEHICLE.

Suspension
Filed Oct 13, 201550,000 milesMA

MY PASSENGER SIDE FRONT SPRING BROKE AND SPEARED MY TIRE, LUCKILY WHILE I WAS PARKING. WHEN I GOT IT TOWED TO THE MECHANIC, THEY SHOWED ME THAT THE LEFT SPRING WAS CRACKED AND READY TO BREAK AS WELL. I HAD TO PAY TO HAVE BOTH REPLACED. MECHANIC INFORMED ME THAT THIS IS A KNOWN ISSUE. I'M VERY CONCERNED THAT THIS MIGHT HAPPEN AGAIN WHILE I'M DRIVING WITH MY 8 YEAR OLD IN THE CAR.

Power Train
Filed Oct 6, 2015122,000 milesRI

TRANSMISSION FAILED WHILE DRIVING ON MAIN ROAD UPHILL, CAR ROLLED INTO ONCOMING TRAFFIC WITHOUT AND WAY TO STOP. ROLLED CAR (BACKWARDS DOWN HILL) INTO CLOSEST PARKING LOT. DEALERSHIP CONFIRMED A FAILED TRANSMISSION. NISSAN IS AWARE OF ISSUES WITH THIS TRANSMISSION BUT WILL NOT RECALL OR MAKE ETHICAL ROUTE TO KEEP CONSUMER SAFETY A PRIORITY.

Suspension
Filed Oct 3, 201550,500 milesNJ

FRONT DRIVERS SIDE SPRING BROKE WHILE CAR WAS PARKED IN DRIVEWAY. FOUND LOWER PART OF THE COIL SPRING ON THE GROUND.

Suspension
Filed Oct 2, 2015120,000 milesNY

TL* THE CONTACT OWNS A 2009 NISSAN VERSA. WHILE AT A COMPLETED STOP, THE CONTACT HEARD A LOUD ABNORMAL POPPING NOISE UNDER THE VEHICLE. THE CONTACT GOT OUT TO INSPECT THE VEHICLE AND NOTICED THAT THE COIL SPRING FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

Suspension › Front › Springs › Coil Springs
Filed Sep 29, 201594,000 milesNY

TL* THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE FRONT DRIVER SIDE COIL SPRING FRACTURED AND FLATTENED THE TIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.

Suspension
Filed Sep 10, 2015138,900 milesVT

I WAS PULLING OUT OF THE DRIVEWAY AND HEARD A LOUD SCRATCHING NOISE AND THEN MY TIRE WENT FLAT. CUT THE INSIDE OF THE TIRE. 2 WEEKS LATER WENT TO MY MECHANIC FOR SOMETHING ELSE AND HE SAID THE REAR SPRING WAS BROKE AND SO WAS THE OTHER FRONT. GRATEFUL THAT NOTHING HAPPENED WHILE DRIVING AT HIGHER SPEED

Suspension
Filed Sep 8, 201577,460 milesIL

AS I WAS DRIVING, SUDDENLY MY TIRE BLEW. THERE WAS A LOAD NOISE. I HAD TO PULL OVER RIGHT AWAY. WHEN WE TOOK THE TIRE OFF THERE WAS A GASH SURROUNDING THE ENTIRE TIRE. WHEN I WENT TO GET NEW TIRES, I WAS TOLD THAT THE SPRING WAS BROKEN AND THAT IT WAS THE CAUSE OF MY TIRE BLOWING. THEY SAID IT WAS VERY UNUSUAL FOR A SPRING AND STRUT TO HAVE TO BE REPLACED WITH MY CAR BEING NOT THAT OLD WITH NOT THAT MANY MILES ON IT.

Suspension
Filed Sep 4, 201522,000 milesPA

PULLING OUT OF PARKING LOT AFTER WORK AND HEARD A LOUD CLUNK FROM FRONT OF CAR. RIGHT SIDE OF CARE WAS SITTING LOWER THEN LEFT SIDE, MECHANIC SAID SPRING BROKE. SAME THING HAPPENED 2 WEEKS AGO TO OTHER SIDE OF CAR AND HAD THAT FRONT SPRING AND STRUT REPLACED AND CAR ALIGNED. IF THIS IS HAPPENING FREQUENTLY, WHY NO RECALL. WILL HAVE THE REAR COIL SPRINGS CHECKED WHEN I GET THE CAR INSPECTED BUT AFTER THESE 2 REPAIR BILLS AND OF COURSE MY WARRANTLY HAD RUN OUT AND I DID NOT EXTEND. WHO WOULD THINK THAT A CARE I BOUGHT NEW, WELL MAINTAINED AND WITH ONLY 22000 MILES WOULD HAVE THIS HAPPEN.

Suspension
Filed Aug 26, 201586,490 milesCT

AFTER DROPPING MY VEHICLE AT THE DEALER FOR OTHER SERVICE, I WAS NOTIFIED THAT THE LEFT FRONT SPRING WAS BROKEN, AND THAT THE AXLE BOOT WAS LEAKING. BOTH NECESSITATED REPLACEMENT.

Electrical System
Filed Aug 24, 201557,080 milesCA

IGNITION LOCK CYLINDER FAILURE.

Suspension
Filed Aug 19, 201550,935 milesMD

MY CAR WAS AT JONES JUNCTION NISSAN ON 1/31/15 FOR A ROUTINE OIL CHANGE AND BRAKE PAD REPLACEMENT. WHEN THE TECH LOWERED THE CAR FROM THE LIST THE SHOCK COIL ON THE DRIVER SIDE SNAPPED. WE REPLACED IT AND THOUGHT IT WAS A FLUKE ACCIDENT. 8 MONTHS LATER ON 8/10/15, AT SOME POINT WHILE MY CAR WAS SITTING IN THE COMPANY PARKING LOT OF MY WORK BUILDING THE PASSENGER SIDE SHOCK COIL SNAPPED. I DIDN'T NOTICE THE ISSUE UNTIL PULLING OUT OF THE PARKING LOT AND HEARING THE SOUND OF METAL ON METAL. ONCE THE CAR WAS TOWED TO JONES WE SAW IT WAS THE OTHER COIL SNAPPING. WHILE MAKING REPAIRS WE DISCOVERED THAT NISSAN HAS ALMOST 100 REGISTERED COMPLAINTS FOR THESE COILS SNAPPING. YOU CAN ADD ME TO THE LIST.

Suspension
Filed Aug 18, 201525,200 milesMI

DRIVER SIDE FRONT COIL SPRING BROKE WHILE DRIVING, RUBBING FRONT TIRE, TOWED TO NISSAN DEALER 07-31-15 - TAMAROFF NISSAN - SOUTHFIELD, MI. CAR HAS ONLY SLIGHTLY MORE THAN 25,000 MILES, ASKED NISSAN DEALERSHIP IF THIS WAS A RECALL OR AN ISSUE PART, THEY SAID NO, AND THAT THIS REPAIR WAS NOT COVERED, I ASKED THAT IT BE REFERRED TO NISSAN CORPORATE CUSTOMER SERVICE, WHICH THEY DID. I DID NOT HEAR BACK FROM NISSAN CORP. CUSTOMER SERVICE UNTIL 08-14-15 NOTING THE COIL SPRING REPLACEMENT WAS NOT COVERED, AND THAT MY REQUEST WAS DENIED. I AGAIN ASKED THAT IT BE ESCALATED TO THE NEXT SUPERVISOR LEVEL FOR REVIEW. AS OF THIS DATE MY CAR IS STILL AT THE DEALERSHIP.

Suspension
Filed Aug 15, 201523,899 milesPA

I WAS ROUTINELY PULLING INTO MY DRIVEWAY, AND I HEARD A SINGLE PING/KNOCK SOUND, IMMEDIATELY FOLLOWED BY A GRINDING NOISE, COMING FROM THE FRONT RIGHT OF THE CAR. THE CAR INSTANTLY BECAME DIFFICULT TO MANEUVER. UPON IMMEDIATE INSPECTION, I COULD SEE THAT THE LOWER PART OF THE COIL SPRING HAD BROKEN CLEANLY. THE REMAINING PORTION OF THE SPRING HAD COME AWAY FROM THE METAL RESTRAINING PLATE, AND WAS EXTENDING AGAINST THE INSIDE TOP PART OF THE TIRE. THE METAL DID NOT PUNCTURE THE TIRE, BUT IT IS SIGNIFICANTLY INDENTING THE RUBBER. THE CAR IS NOT DRIVEABLE. FURTHERMORE, THE LEFT COIL SPRING, IN THE SAME RELATIVE PLACE, SHOWS SIGNIFICANT CORROSION, AND DOES NOT LOOK SAFE FOR DRIVING. COIL SPRINGS ARE EXPECTED TO LAST THE LIFETIME OF A CAR-- ESPECIALLY ONE WELL CARED FOR AND DRIVEN IN ALMOST IDEAL CONDITIONS, LIKE MINE. I HAVE NEVER HAD A COIL SPRING BREAK ON ME. THIS IS NO COINCIDENCE, AS THE SECOND ONE APPEARS TO BE FAULTY AS WELL. I CAN ONLY FEEL GRATEFUL THAT THIS DIDN'T HAPPEN WHILE I WAS DRIVING WITH MY FAMILY ON THE HIGHWAY. HAS THIS OCCURRED ON THE HIGHWAY, THE TIRE WOULD HAVE SURELY BLOWN OUT, AND I WOULD HAVE LOST CONTROL OF THE VEHICLE. NISSAN NEEDS TO STEP UP AND RECALL THESE SPRINGS BEFORE SOMEONE LOSES THEIR LIFE! I WILL NEED TO HAVE MY SUSPENSION REPAIRED, AS WELL AS POSSIBLY MY FRONT RIGHT TIRE. I WHOLLY EXPECT NISSAN TO PICK UP THE TAB FOR THIS.

Vehicle Speed Control
Filed Aug 5, 201591,000 milesFL

SUDDEN, UNEXPLAINED ACCELERATION FROM 40 TO 60MPH. CAR WAS UNRESPONSIVE TO BRAKING.

Suspension
Filed Aug 3, 2015110,000 milesMA

BOTH FRONT SPRINGS SHATTERED, AND PARTS OF THE SPRINGS WERE LOOSE AROUND THE STRUTS AND FELL OFF THE CAR.

Suspension
Filed Jul 31, 201530,000 milesMA

TL* THE CONTACT OWNS A 2009 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 5 MPH, A LOUD ABNORMAL SOUND EMITTED FROM THE VEHICLE AND THE STEERING BECAME DIFFICULT TO STEER. THE VEHICLE WAS MERGED OVER TO A GAS STATION WHERE AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FRONT SHOCK ABSORBER SPRING FAILED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. ...UPDATED 11/04/15 *BF *CN

Suspension
Filed Jul 31, 201530,000 milesMA

MY WIFE HAD JUST BACKED OUT OF THE DRIVEWAY AND STARTED DRIVING DOWN OUR ROAD. JUST AS SHE STARTED SHE HEARD A LOUD NOISE AND THE CAR STEERING BECAME DIFFICULT. THERE IS A SERVICE STATION 1/8TH MILE FROM OUR HOUSE. SHE DROVE THE CAR EXTREMELY SLOWLY (5MPH) TO THE STATION AND HAD THE MECHANIC CHECK THE CAR. THE MECHANIC TURNED THE STEERING WHEEL AND ONE OF THE FRONT SUSPENSION SHOCK ABSORBER SPRINGS FELL OUT OF THE CAR - BROKEN INTO TWO PIECES. IT HAD FATIGUED AND CATASTROPHICALLY FAILED. THE MECHANIC INFORMED HER THAT SHE WAS VERY LUCKY THIS DID NOT HAPPEN WHEN SHE WAS DRIVING NORMAL SPEED AS IT COULD HAVE SLICED THE TIRE AND CAUSED A BLOW OUT AT HIGH SPEED. I CALLED NISSAN CONSUMER AFFAIRS TO REPORT THE INCIDENT AND THEY INFORMED ME THERE WAS NO RECALL FOR THIS ISSUE AND THAT SINCE THE CAR WAS NO LONGER UNDER WARRANTY THE REPAIR COST WAS MY RESPONSIBILITY. IT COST APPROX $650 TO REPLACE BOTH FRONT SUSPENSION UNITS.

Steering
Filed Jul 30, 201550,000 milesFL

CLUNK SOUND COMING FROM STEERING COLUMN WHEN MAKING RIGHT OR LEFT TURNS.

Suspension
Filed Jul 27, 201557,000 milesPA

TL* THE CONTACT OWNS A 2009 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE FELT ABNORMALLY LOWER. THE CONTACT STOPPED THE VEHICLE AND NOTICED THAT THE COIL SPRING WAS FRACTURED IN TWO PLACES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

Suspension
Filed Jul 26, 201580,643 milesCT

RIGHT FRONT COIL SPRING, ALIGNMENT THRUST BROKEN WHEN BACKING OUT OF DRIVEWAY INTO ROAD.

Fuel/Propulsion System
Filed Jul 20, 2015102,000 milesFL

AFTER REPLACING THE FUEL PUMP IN 2013, THE CAR STALLED OUT IN THE FAST LANE OF A SMALL TOWN. NEGOTIATING TO THE RIGHT SIDE OF THE ROAD WAS EXTREMELY DANGEROUS. THE VEHICLE HAD TO BE TOWED TO A MECHANIC WHERE IT WAS DETERMINED THE SECOND FUEL PUMP ALSO FAILED. NISSAN, IN AN ATTEMPT TO AVOID A GENERAL RECALL, ISSUED A ONLY A TECHNICAL BULLETIN WARNING OF POSSIBLE FUEL PUMP FAILURE. THIS SITUATION CAN BE EXTREMELY DANGEROUS AND SHOULD BE RESOLVED BY NISSAN.

Suspension
Filed Jul 17, 2015114,000 milesIL

AS I WAS DRIVING, AT 40 MPH I HEARD A LOUD NOISE I PULLED OVER TO THE SIDE OF THE ROAD AND I SEE A PIECE OF MY SPRING ON THE ROAD I HAD MY VEHICLE TOWED TO A SHOP AND I AM TOLD THAT I NEED BOTH FRONT SPRINGS REPLACED, AND BALL JOINTS PLEASE NOTE THE BALL JOINTS WERE JUST DONE SO I AM CONCERNED IF THE SPRING COIL HAD ANYTHING TO DO WITH THIS ISSUE, THERE WAS NO RUST ON OR NEAR THE SPRING AND PRIOR TO THIS BREAKING, THE VEHICLE WAS DRIVING TO ITS NORMAL STANDARDS.

Suspension
Filed Jul 16, 201592,000 milesMA

:WHILE PULLING INTO THE PARKING LOT AT WORK (THANKFULLY WAS NOT DRIVING ON A ROAD OR AT FULL SPEED), MY FRONT DRIVER'S SIDE TIRE SNAPPED OUT OF PLACE. AT FIRST, WE THOUGHT IT WAS A BALL JOINT, BUT ONCE IT WAS BROUGHT TO THE GARAGE, I WAS TOLD THAT THE SPRING HAD SNAPPED AND WOULD NEED TO BE REPLACED ON BOTH SIDES, TO THE TUNE OF 1400 DOLLARS. WHILE I AM THANKFUL THAT I WASN'T DRIVING ON A HIGHWAY OR NEAR PEDESTRIANS (I WORK IN A CITY), HAVING THIS HAPPEN ON A 6 YEAR OLD CAR SEEMS A LITTLE SUSPICIOUS. I HOPE THERE IS SOME SORT OF RECALL AND WOULD LOVE TO KNOW IF NISSAN IS WILLING TO REIMBURSE THE 1400 I UNEXPECTEDLY HAD TO PAY.

Suspension
Filed Jul 14, 201546,000 milesPA

TL* THE CONTACT OWNS A 2009 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 30 MPH, AN ABNORMAL NOISE EMITTED FROM THE FRONT OF THE VEHICLE AND IT BEGAN TO BOUNCE. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRONT DRIVER SIDE LEAF SPRING WAS FRACTURED AND NEEDED TO BE REPLACED. THE DEALER ALSO SUGGESTED THAT THE PASSENGER SIDE LEAF SPRING NEEDED TO BE REPLACED DUE TO SEVERE CORROSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. IN ADDITION, THE DRIVER AND PASSENGER SIDE CONTROL ARMS WERE REPLACED DUE TO CORROSION. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

Suspension
Filed Jul 13, 201534,000 milesNJ

MY WIFE'S 2009 NISSAN VERSA DRIVERS SIDE FRONT END COLLAPSED ONTO HER TIRE LAST YEAR IN THE LAST WEEK OF JUNE 2014. WHEN I ENTERED THE VEHICLE AND PLACED THE GEAR INTO DRIVE THE FRONT DRIVER END COLLAPSED ON THE TIRE AND A PIECE OF THE METAL STRUT FELL OUT OF THE CAR ONTO THE PAVEMENT. WE CONTACTED THE COMPANY AND NISSAN FINALLY DECIDED TO PAY FOR THE REPAIR AFTER WE THREATENED TO TAKE LEGAL ACTION. WE ASKED THE DEALER MECHANIC WHO REPAIRED THE SHOCK/STRUT THAT WE WERE NOW CONCERNED THAT THE OTHER SIDE WOULD BE FAULTY AND IF IT WAS SAFE AND/OR IT NEEDED TO BE REPLACED. HE SAID HE CHECKED IT AND IT WAS FINE. SURE ENOUGH JUST A LITTLE MORE THAN 1 YEAR FROM THEN MY PREGNANT WIFE WAKES UP TO FIND THE FRONT END OF HER CAR COLLAPSED ON THE PASSENGER SIDE WHILE BEING PARKED IN OUR DRIVEWAY. WE ARE EXTREMELY FORTUNATE THAT NEITHER ONE OF US WAS DRIVING THE CAR WHEN BOTH OF THESE INCIDENTS OCCURRED. I AM CURRENTLY TRYING TO DEAL WITH NISSAN NOW TO RECTIFY THIS SITUATION BUT FELT IT NECESSARY TO WARN OTHERS THAT THIS IS A GROWING PROBLEM AND A SEVERE CONCERN TO THE SAFETY AND WELFARE OF ALL WHO DRIVE.

Suspension
Filed Jul 10, 201594,000 milesOH

TL* THE CONTACT OWNS A 2009 NISSAN VERSA. WHILE ATTEMPTING TO START THE VEHICLE, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. IN ADDITION, THE CONTACT NOTICED THAT THE COIL SPRING FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT DRIVER SIDE COIL SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.

Suspension
Filed Jul 9, 201573,000 milesKS

THE LEFT FRONT COIL SPRING BROKE WHILE STANDING IN OUR DRIVEWAY. PART OF IT SHOT IN TO THE SIDE OF OUR HOUSE. THANK GOD WE WEREN'T ON THE HIWAY AND HAVE THE BROKEN SPRING SHRED OUR TIRE. I HAVE SEEN MANY COMPLAINTS OF THIS CAR MODEL'S SPRINGS BREAKING ON YOUR WEB SITE. WHY NO RECALL?

Suspension
Filed Jul 6, 201594,200 milesOH

TL* THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT STATED THAT AFTER INSPECTING THE VEHICLE, HE DISCOVERED THAT THE FRONT LEFT COIL SPRING WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,200. UPDATED 09/10/15*LJ UPDATED 11/06/2017*CN

Suspension
Filed Jul 2, 201563,000 milesOH

I WAS DRIVING SLOWLY, AROUND 20 MPH, AND EXITING MY WORKPLACE WHEN I HEARD A SUDDEN LOUD NOISE (LIKE A CLANG) FROM THE FRONT AREA OF MY CAR. I THOUGHT I HAD HIT SOMETHING, BUT I STOPPED TO LOOK AND THERE WERE NO POT HOLES OR ANYTHING AROUND THE CAR THAT I COULD HAVE HIT. I TRIED TO CONTINUE HOME, AS I LIVE VERY CLOSE TO A SHOP AND WAS GOING TO HAVE THE CAR LOOKED AT... BUT LESS THAN A MILE LATER THE CAR BEGAN TO SMOKE FROM THE PASSENGER SIDE WHEEL. I PULLED OFF THE ROAD AND HAD TO HAVE THE CAR TOWED LAST NIGHT. TODAY I FOUND OUT IT WAS THE COIL SPRING, WHICH HAD SNAPPED OFF AND WAS DIGGING INTO MY TIRE. NOW I HAVE TO HAVE TO THE COIL REPLACED AND PURCHASE A NEW TIRE -- THE ONE I HAVE IS NEARLY SHREDDED. WHILE I'M DISAPPOINTED THAT I'M JUST OUTSIDE MY 5/60 WARRANTY (CURRENTLY AT APPROX. 63,000 MILES), I FEEL INCREDIBLY FORTUNATE THAT THIS DIDN'T HAPPEN ON THE INTERSTATE BECAUSE I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED BY THIS MALFUNCTION. THERE WAS NO WARNING THAT IT WAS ABOUT TO HAPPEN, I JUST HAPPENED TO BE GOING FAIRLY SLOW WHEN IT DID.

Suspension › Front › Springs › Coil Springs
Filed Jul 2, 201583,000 milesMO

TL* THE CONTACT OWNS A 2009 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 25 MPH, THERE WAS A LOUD NOISE NEAR THE FRONT PASSENGER SIDE OF THE VEHICLE. THE CONTACT CONTINUED TO DRIVE FOR APPROXIMATELY ONE MILE UNTIL THERE WAS ANOTHER LOUD POP HEARD FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE CONTACT PULLED OVER AND DISCOVERED THAT THE FRONT PASSENGER SIDE TIRE WAS SLICED 360 DEGREES. THE CONTACT STATED THAT THE SPARE TIRE WAS INSTALLED AND THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE COIL SPRING FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

SuspensionCrash
Filed Jul 1, 201562,311 milesVT

WHILE DRIVING ON A COUNTRY SIDE ROAD AT 40 MILES PER HOUR, PASSENGER SIDE COIL SPRING BROKE WITHOUT WARNING AFTER A SMALL HILL TOP (WHILE THE CAR WAS COMPRESSING THE SUSPENSION) AND TORE THE SIDEWALL OF THE FRONT RIGHT TIRE. THE TIRE INSTANTLY DEFLATED, THE RIM PUNCHED HARD INTO THE GROUND RESULTING IN A TEMPORARY LOSS OF CONTROL OF THE VEHICLE. THE VEHICLE MANAGED TO STAY ON THE ROAD. CAR WILL NEED A NEW RIGHT SUSPENSION AND SOME REPAIR TO THE FRONT BUMPER (SCRATCH MARKS).

Suspension
Filed Jun 27, 2015105,000 milesWV

CAR WAS SETTING IN THE PARKING LOT. OPENED THE DOOR TO GET IN. HEARD SOMETHING HIT THE PAVEMENT. LOOKED UNDER THE CAR AND FOUND PART OF THE LEFT FRONT COIL SPRING ON THE GROND.

Suspension
Filed Jun 24, 201545,000 milesPA

PART OF THE COIL SPRING BROKE FROM MY 2009 NISSAN VERSA AND FELL OFF IN MY DRIVEWAY. WHEN I EXPLORED WHERE IT HAD COME FROM I REALIZED THAT BOTH FRONT COIL SPRINGS HAD SNAPPED OFF AT THE BOTTOM. THE FIRST PIECE OF BROKEN COIL SPRING I DID NOT REALIZE HAD COME OFF AND THE SECOND ONE LUCKILY BROKE OFF WHILE IN THE DRIVEWAY.

Wheels
Filed Jun 23, 201575,000 milesMD

THE COIL SPRING ON MY FRONT PASSENGER SIDE TIRE BROKE IN TWO AND THEN MOVED OUT OF PLACE TO DAMAGE AND EVENTUALLY POP MY TIRE (IN A MATTER OF MINUTES). THE EDGES OF THE BREAK ON THE SPRING ARE VERY JAGGED AND TORE AWAY THE RUBBER FROM MY TIRE AS I WAS DRIVING.

Suspension
Filed Jun 16, 201579,000 milesIL

SECOND TIME IN A MONTH A SUSPENSION COIL SPRING BROKE ON MY NISSON. FIRST ONE WAS THE PASSENGER FRONT SIDE AND ON SUNDAY THE DRIVE'S FRONT SIDE AS I WAS PULLING OUT OF THE GARAGE.

Suspension
Filed Jun 15, 201545,000 milesOH

BACKING OUT OF MY DRIVEWAY I HEARD A GRINDING NOISE, AND WHEN I GOT DOWN TO THE STREET AND PUT IT INTO DRIVE, I HEARD A LOUD POP AND PING FROM THE FRONT END OF THE PASSENGER SIDE. PART OF THE PASSENGER SIDE SPRING HAD BROKEN OFF. I PULLED IT IMMEDIATELY BACK INTO THE DRIVEWAY. UPON INSPECTION, I FOUND A PIECE OF THE SPRING IN THE ROAD AND NOTED THAT THE PASSENGER SIDE FRONT OF THE CAR WAS LOWER THAN THE OTHER. I CALLED A TOW TRUCK, HAD IT TOWED TO MY MECHANIC AND THEY FOUND THAT THE SPRING HAD INDEED BROKEN OFF. THE SPRING WAS NOT RUSTY, IT IS CURRENTLY 6 YEARS OLD AND HAS ONLY 45K MILES ON IT. SINCE THERE ARE NO AFTERMARKET PARTS FOR THIS AND NISSAN SELLS SPRING, MOUNT, STRUT (NOT AN ASSEMBLY), THEY ARE FORCED TO PUT ON ALL NISSAN PARTS WHICH MAKES ME NERVOUS THAT IT WILL HAPPEN AGAIN. THE MECHANIC ADVISED I WAS EXTREMELY LUCKY THIS DID NOT HAPPEN WHILE I WAS DRIVING AS THE SPRING HAD GONE THROUGH THE STRUT AND WAS VERY CLOSE TO SHREDDING THE TIRE. UPON RESEARCHING THIS TO SEE IF THERE WAS A RECALL, I COULD NOT BELIEVE THE AMOUNT OF COMPLAINTS I FOUND ABOUT THE VERY SAME THING HAPPENING TO OTHER PEOPLE. I HOPE NISSAN STEPS UP OR IS FORCED TO DO A RECALL AND REIMBURSES ME, AS I HAD BOTH SIDES REPLACED AND IT COST ME $1266, NOT INCLUDING THE $80 FOR TOWING. I AM JUST THANKFUL IT DIDN'T HAPPEN WHILE I WAS DRIVING, AS IT HAS HAPPENED TO OTHERS. *TR ...UPDATED 07/30/15 *BF UPDATED 9/24/2015*JS

Suspension
Filed Jun 9, 201535,200 milesNY

TL* THE CONTACT OWNS A 2009 NISSAN VERSA. WHILE DRIVING AT 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUSPENSION FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,200.

Suspension
Filed Jun 8, 2015142,819 milesFL

DRIVING ALONG, HEARD A LOUD POP AS I TURNED ONTO A MAJOR ROADWAY. THE CAR WAS PULLING VERY BADLY TO THE LEFT SIDE AND COULD BARELY STOP THE VEHICLE. HAD TO HAVE THE CAR TOWED HOME AND THE STRUTS REPLACED ON THE CAR. AFTER DOING SOME RESEARCH THIS SEEMS TO BE A COMMON AND VERY COSTLY ISSUE. I WAS QUOTED $930 TO HAVE THIS ISSUE RESOLVED. NOT A HAPPY NISSAN OWNER.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Nissan Versa → · Every Versa year → · How the figures are calculated →