Page 2 of 3 · complaints 51–100 of 133

2021 Nissan Sentra complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2021 record →

Steering
Filed Apr 23, 202455,000 milesMN

The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 70 MPH, there was an abnormal vibration coming from the steering wheel. The contact stated that the brake pedal was depressed, and the vibration was felt through the brake pedal. The contact was not aware of any warning lights being illuminated. The contact stated that the failure was intermittent but had since become a recurring failure at speeds above 50 MPH. The failure mileage was approximately 55,000. VIN tool confirms parts not available.

Steering
Filed Apr 17, 2024WA

The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Apr 9, 2024TX

The automated break system came on while I was driving 2 times within 3 days without anything being in front, the back or on the side of the car. When this happened there was a few beeping noise and a quick red flash on the dashboard that said maintenance.This started happening the next day after getting an oil change from the Nissan dealership. My safety was at risked because when the car suddenly and unexpectedly stopped it jerked my body forward causing my neck to become sore. This can cause greater injury or worst if I was going any faster. If someone was behind me it could cause them to crash into me which would be doing the opposite of the purpose of the safety feature. I took the car in to the dealership and nothing could be done because there wasn't a code and it didn't happen in the presence of the mechanic. It could be a sensor issue but I don't know and the mechanics seem to be just as clueless and very dismissive. I find this to be unacceptable that I must drive around with a car that can break abruptly at any given time. I do not feel safe driving this car and it should be a safety recall on this issue. I looked online and seen other people complaining about the same issue so I'm sure Nissan knows what's going on and aren't doing anything about it.

Suspension
Filed Apr 9, 2024FL

Tie rods have no remedy, I have my car parked because its unsafe to drive and have called dealer hundreds of time and all they say is they're working on it. How long do I have to wait on a car I am making payments, this is awful

Unknown or Other
Filed Mar 31, 2024MA

Unknown

Engine
Filed Mar 18, 2024OK

My engine has been having problems since I have bought it. I’ve stated it many of times to the dealership and they just blew it off saying there was nothing wrong. To find out there’s a slude in my engine.

Steering
Filed Mar 15, 2024IL

This is pertaining to my earlier complaint on August 2, 2023. My Tire rod and rack and pinion broke when I lost control of steering and bumbed a curb. The dealership refused to used manufacture warranty because they said I had an impact to something, I only hit a few potholes during the Winter months then they told me I had to go through my auto insurance company. Once I filed a claim with my insurance; the service manager insisted me letting them take the claim. While my car was waiting to be repaired ; the tire rod recall (Campaign Number: 23V581000) was announced on my car and the dealership told me that the recall was not the caused of me loosing control of steering. The dealership had my car for over 60 days repairing my car and Nissan N.A is refusing to reimburse me because they said I had an impact to something and it was not caused by the recall.

Steering
Filed Mar 4, 2024VA

I am simply writing this complaint because the recall says I should if I feel the manufacturer has failed or is unable to remedy the recall in a timely manner. This recall is over 6 months old with no current remedy available. After 6 months, I would expect a recall that cites a potential increase of a crash to be addressed in a much quicker manner.

Electrical System
Filed Mar 1, 2024NJ

All power windows stop working except drivers window. None of the window buttons on any of the doors will work when it's cold outside. They start working again in warm weather. Seems like window lock is getting stuck. Sometimes pressing it repeatedly will cause the windows to start working but will stop working again.

Service Brakes
Filed Feb 27, 2024NV

The crash imminent braking system would activate during driving when there isn't a risk. It happens at odd times when there is no cars in front of the vehicle. Also Nissan is stating there's no parts available to fix recall:R23B3

Steering
Filed Feb 17, 2024GA

The tie rod collapsed during routine driving causing the vehicle front end to fall in the road.

Electrical System
Filed Jan 22, 2024TX

While driving, car brakes by itself. There were no cars in front or behind. Red light flash on dashboard and then snatched brakes by itself. Another time, someone came close behind me and my car stopped by itself again nearly causing the driver to run into the back of me. Sensor light come on. Doesn't recognize my key. It's been reset but same problem.

Electrical System
Filed Jan 3, 2024CO

When the sun is out and there is no clouds obscuring the sunlight my vehicle has night time lights running, dimming the interior of my car making it difficult to see the speed and other dashboard requirements while perfectly bright and sunny outside and 0800AM as well as 1500PM. This has been going on for two months and I took it in to two dealerships. One told me check your manual and the other went further and told me "by Nissan standards it is functioning normally." This doesn't make sense to me as the sun is out, it isn't dark or dim and yet when on automatic lighting my Night lights, not my normal running lights,,are on and causing me unable to see what's on my dash. Also whe. The sun is hitting the front of my car my Nissas blinks the collision indicator showing it won't do it as something is obstructing it but this happens when the sun is directly pointing in certain areas of the sky. More so early morning and late evening just as the sun is rising and falling.

Back Over Prevention
Filed Dec 22, 202360,000 milesTN

The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V628000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced the failure and stated that while the operating the vehicle, there was a clicking sound while making left turns. The vehicle was driven to the local dealer who determined that the front passenger’s side and driver's side tie rods were cracked. The failure mileage was 60,000. Parts distribution disconnect.

Electrical System
Filed Dec 4, 2023TN

The passenger window and back windows will not roll up or down. The only window that works is the drivers window. This car was bought 2 months ago and stopped working last week.

Electrical System
Filed Nov 18, 2023CA

I was traveling at about 40mph when my vehicle, with no traffic in sight, had the automatic emergency brake go off and reduced my speed to 32mph. My safety concern is what if this happens on the freeway or even while raining. if there was a car behind me what if it caused them to get road rage. ***dashcam video available***

Electrical System
Filed Oct 30, 2023GA

The only window that is working properly in my car is the driver window. The other 3 sometimes work and sometimes will not roll down at all. On occasion it goes down but does not come back up or doesn't go back up but half way then stops. I have taken to the dealership twice and still it has not been fixed. Cannot really use the windows at this point as I may not be able to get them back up so definitely cannot leave car unattended in any parking lot or down in certain weather situations.

Structure › Body
Filed Oct 26, 2023PA

-Rear doors, at separate times, would not lock or unlock either by using the key fob or control located on driver's door. It is available for inspection. -Rear door(s) cannot be opened from the outside of the vehicle using electronic features. Small children, elderly, and handicapped persons' safety are compromised with this restricted access. -Both doors have had this occur at different times. The first occurrence was repaired by the dealership. The second occurrence has yet to be repaired. Therefore, the problem has been confirmed by the dealership. According to the dealership, the Controller-Lock and Actuator failed and was replaced. The part number is 82501-6LEOA. -The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. -No warnings, messages, or other symptoms were observed. This problem first appeared in MAY 2023.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Oct 25, 2023CA

This has happened twice while driving down the road, 2021 Nissan Sentra AEB system locked up the brakes with nothing in front of vehicle to cause the system to be activated.

Electrical System
Filed Oct 25, 2023TN

Front passenger and all rear windows intermittent will not operate.

Forward Collision Avoidance › Warnings
Filed Oct 22, 2023IL

I brought this car in January 2023 and the Forward Emergency Braking keeps popping on while driving. There are zero cars that were in front of me. This is the 4th time this has happened. With the last 2 incidents happening within the last 24hrs . 10/21/23 & 10/22/23. This is issue that may cause accident.

Engine
Filed Oct 18, 2023TX

Alternator pulley broke off while driving.

Power Train
Filed Oct 16, 2023TX

The first week of October my car making a terrible sound. My husband took it to South point Nissan Austin Tx. My brand new car needs a transmission It has trouble shifting gears, Making a loud “jet engine” sound. The dealer promised a loaner and never came through with it. I’m driving it as little as possible. Bumming rides and walking while I await a transmission replacement. Yes you are welcome to inspect No prior warning as I stated it’s a new car with 36,700 miles. I have warranty but this transmission is not safe Will replacement be any better?? It’s same transmission.

Service Brakes
Filed Oct 9, 2023GA

Vehicles will slams on brakes as if it is trying to avoid something in front of the vehicle. This has randomly happened several times at different driving speeds. This has been reported to dealership with no resolution because they cannot duplicate. In addition, I have had the same serious recall involving the Tie Rod for my vehicle and there is no resolution. The dealership will tell you how serious the issue is and that there is stop sale on these vehicles to entice you to trade in the vehicle instead of trying to make it right with the consumer.

Seat Belts › Critical FastenersCrash1 injured
Filed Sep 28, 202343,177 milesCT

The contact owned a 2021 Nissan Sentra. The contact stated that while his wife was driving at approximately 60 mph, the vehicle began to slide, hydroplane, and crash into a cement ditch drain. There were no warning lights illuminated. The passenger side seat belt failed to lock completely, and the occupant was thrown around in the vehicle. The occupant who was occupying the passenger side front seat was taken to the hospital, and it was confirmed that he sustained right elbow and air bag burns and lower intestines injuries. The air bag was deployed. A police report was filed. The vehicle was towed to a tow lot. The contact called the local dealer. The vehicle was taken to the local dealer, who test-drove the vehicle prior to the failure, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 23V581000 (steering). The vehicle was deemed a total loss by the insurance company. The failure mileage was approximately 43,177.

Steering
Filed Sep 26, 2023GA

The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Steering
Filed Sep 22, 2023TN

The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine
Filed Sep 18, 2023NY

I am writing to file a formal complaint against Koeppel Nissan regarding their refusal to service my vehicle for a factory safety recall (tie rod replacement) and additional services upon request such as; clogged drain(water inside car doors), wheel alignment, evaporator core leakage( water on back seat floor), tire rotation, water in spare wheel well & front door check strap repair. I believe it is imperative to bring this matter to your attention, as it poses a significant risk to public safety and may be in violation of the applicable regulations and guidelines. On September 18, 2023, I visited Koeppel Nissan in Jackson Heights Queens, NY for my scheduled appointment in order to address a safety recall on my vehicle. However, to my astonishment, the dealership's service department declined to service my vehicle, citing reasons that were neither reasonable nor justifiable. Upon explaining that I was being rushed due to time constraints and poorly serviced in the past, the dealership's staff in question displayed a dismissive and unprofessional attitude towards my concerns. Despite my insistence on the urgency of the safety recall, regrettably, the situation escalated to a point where I was asked to leave the premises without having my car serviced. Subsequently, I have preferably decided to no longer do business with this dealership in regards to servicing my vehicle and I wish to seek other alternative solutions at another car dealership location. It is my understanding th

Steering
Filed Sep 11, 202340,000 milesFL

The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the steering wheel started to shake. The power steering warning light and the collision warning light was illuminated. The vehicle was taken to the dealer however, the contact had not yet been informed of the diagnostic result. The contact was informed that the parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The contact was provided a case number. The failure mileage was approximately 40,000. VIN tool confirms parts not available.

Steering › Linkages › Tie Rod Assembly
Filed Sep 11, 202369,661 milesFL

The contact owns a 2021 Nissan Sentra. The contact stated while driving 30 MPH and pulling out of a parking lot on a leveled road surface, the vehicle hit a pothole, and upon attempting to make a turn, the vehicle made a popping sound and the front passenger's side wheel seized. The contact was able to pull to the side of the road. The contact stated that while a bystander was inspecting the front passenger's side wheel, a piece of the tie rod fell onto the ground. The vehicle was towed to an independent mechanic, where it was diagnosed that the tie rod had fractured. The vehicle was not repaired. The contact became aware that the VIN was included in NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The dealer and a second dealer, Kraft Nissan (3277 Mahan Dr, Tallahassee, FL 32308) were contacted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 69,661.

Steering
Filed Aug 30, 2023GA

The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (Steering) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Aug 22, 2023GA

So while driving my car, no car infront of or anything running out in the road. Going 45 mph my car automatically slammed on brakes by itself. Causing the car behind me to swing around me to avoid hitting me in my rear. A similar situation happened back in May 2023 resulting me to put the car in the shop & was told it was corrected.

Electrical System
Filed Aug 21, 2023KY

The AEB system will activate sporadically in traffic and open road (I.e interstate) this can cause a serious crash if the car locks it up running 70 mph and tries to emergency stop It has been to the dealer for this issue with no resolve No prior warning when this happens and has been continuously more frequent since 30k miles

Forward Collision Avoidance › Automatic Emergency Braking
Filed Aug 15, 2023MO

1. Automatic Emergency Braking - System - System Failed /or Malfunctioned Car is available for examination (28,000 miles) 2. Collision alert sounded, with warning indicator (red bar with two white bars below), Emergency braking triggered (no apparent ABS, but driver felt the vehicle decelerate), stopped the vehicle, and turned the vehicle engine off (electrical systems remained on). The vehicle was traveling on a city street at approximately 35 MPH at a slight incline, at dusk. No signs, pedestrians, other vehicles, or signs within visible distance present in front of the vehicle, or on either side of the road. There were no obstruction, debris, speed bumps, trees or pot holes on either side of the road within visible distance in front of the vehicle. Injuries may have occurred if another car was closely following, or could not stop in time. 3. The problem has been reported to the Suntrup Nissan (dealer from whom we purchased the vehicle) and Nissan Consumer Affairs (case [XXX]). The Consumer Affairs representative did not seem to understand the problem (initially thought it was ABS)or safety concern though (she said we should not worry as the vehicle was under waranty). We are awaiting a call back from the dealer though. However, in searching for an explanation we saw similar issues reported by a law firm (LemonLawExperts.com) 4. Vehicle has not been inspected. 5. This was the first such incident we experienced in the car. Other than the warning alert during the incident, th

Steering
Filed Aug 2, 2023IL

I brought this car in January 2023. I was driving on a residential street and after I made a left turn, I loss control of the steering because the tire rods had broke on the right side. I could have gotten into a serious accident; but luckily I only hit the curb. Please the attached picture. This happened on 7/30/23

Forward Collision Avoidance › Automatic Emergency Braking
Filed Jul 11, 202311,382 milesOR

The contact owns a 2021 Nissan Sentra. The contact stated that while his daughter was driving 35 MPH, the vehicle experienced phantom braking. No warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,382.

Unknown or Other
Filed Jul 11, 2023NY

Automatic emergency braking has happened 3 times in the last 2 months without any reason. The 1st time there was a person who stepped off a side walk but I wasn’t to close to them. The last 2 times there was nothing around and all 3 times I was doing 40 or less. What happens if it happens doing 65+ on the highway. I’m worried this is going to cause someone to rear end me because it happens so suddenly with no warning really. I have made an appointment with the dealership.

Electrical System1 injured
Filed Jul 9, 2023FL

1. My brakes locked up on my and the warning light came on saying I hit something 2.the only windows that works is the drivers identified 3.my warning lights came on and it started smelling inside the car I shut the car off and the warning light went off so I thought it was OK finished driving home and became sick opened the hood and my battery had smoke pouring out of each side my sinuses were burning, my throat was on fire i was sick the rest of the night i called poison control and they told me what to do

Power Train
Filed Jul 7, 2023GA

My car has a recall for the left and/or right tie rod may be bent. A bent tie rod can break, causing a loss of steering control and increasing the risk of a crash. I brought the car in two days prior (July 3rd) to get fixed but the dealership wasn’t allotted enough mechanics to be able to get to my car, (july 5th) I turned out of a hotel parking lot and my front left tie rod broke. The recall number for Nissan is PM985 and is supposed to be fixed by Nissan with no cost to me. At the moment it is under review and Nissan is trying to find any way to not fix it for free. I live in atlanta with no family and am a female, my car is my only means for transportation. NHTSA CAMPAIGN ID: 21V461000. With 138,736 already affected, I am number 138,737.

Forward Collision Avoidance › Warnings
Filed Jul 5, 2023IL

I brought this car 1/28/2023. The car emergency brake or stop was activated for no reasons at all. There was zero objects in front of my bumper. This happened to me twice. Once in May 2023 and then again on the 4th of July 2023. I called the dealership on 1st incident in May 2023 and I was told that the brakes will be applied if the car thinks it’s getting ready to crash. This is very dangerous and can cause an accident if the emergency braking system is causing the car to stop for no reasons.

Electrical System
Filed Jun 25, 2023WA

Car emergency stops with no reason. Dangerous. Will cause accident. Needs recalled.

Unknown or Other
Filed May 31, 2023MN

I bought this car and have had issues with the heat not working. The air not working and now the latest the windows not working. A few months ago the windows stopped working when it was 40-45 degrees or colder out. Now today I went to open the windows and at 80 degrees they won't open. This is a major safety concern if a accident occurs and people can't get out. The dealership has looked at all issues and claim nothing is wrong every time.

Service Brakes
Filed May 16, 2023CA

For the past two years, an emergency brake has been activated when an object, such as a car, is close to my front bumper. This is excellent, but occasionally the sensor activates when nothing is in front of me, which is risky and causes my brake pads to wear out more quickly than they should. When I took this up with the Nissan dealer two years ago, they claimed to have rectified it, but they didn't. When I went to another dealership because I was dissatisfied with the service at the prior, I brought up the issue and asked if they could turn off this feature. They said that there wasn't much they could do. They gave it a test drive and found nothing, but since this only occasionally occurs, it is difficult to keep track of it without keeping the car for several weeks, which I cannot afford to do. This seems recall worthy.

Structure › Body › Door
Filed May 3, 202314,000 milesVA

The contact owns a 2021 Nissan Sentra. The contact stated while approaching a stop light and depressing the brake pedal, the contact heard a sound of water in the rear of the vehicle. Once the contact arrived at the residence, the contact examined the rear passenger’s and driver’s side doors and removed the rubber from around the doors and water started draining from the doors. The vehicle was not diagnosed. The dealer was not contacted. The manufacturer was not contacted. The failure mileage was 14,000. The VIN was not available.

Visibility/Wiper
Filed Apr 20, 2023OR

Wiper will not function. Turning car on/off multiple times will not cause wipers to function. Turned off car and removed all plugs, wipers still will not function. I have a video trying to fix the problem and issue is not resolved. This has happened 5 times already. Took car to dealer ship and they could not replicate issue. We are driving car in Oregon where it rains lots, and with wiper not working our visibility is close to none. This can seriously cause an incident due to low visibility.

Service Brakes
Filed Apr 6, 2023CA

Brake system failed. Car brake petal was all the way to the floor and grinding to stop. The car didn’t fully stop. Car has be inspected 3 times by dealership. No warning lights on. The car automatic brake goes off randomly and breaks out of no where and put me at risk with causing an accident it has been inspected by dealer as well and this continues to happen. Car jerks and looses power while drive check engine light comes on and blinks. The car has been seen twice by dealer for this issue nothing resolved. Almost caused a major accident first time on freeway and again on a busy intersection. Car is very unsafe and not reliable

Electrical System
Filed Mar 26, 2023VA

Only the driver side window goes up and down. Took it to Nissan dealer and they made it work for that minute and said they were ordering parts, it’s been 3 weeks and haven’t heard of them.

Service Brakes
Filed Mar 13, 202320,765 milesCA

The contact owns a 2021 Nissan Sentra. The contact stated while driving in a car wash drive-thru line, the brakes applied independently. The contact stated that the brake warning light was illuminated. The contact also stated an unknown yellow and black warning light was illuminated. The contact stated that she was unable to open or start the vehicle. The contact had the vehicle jump started. The contact took the vehicle to the local dealer but was unable to duplicate the failure. The contact continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was 20,765.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Mar 12, 2023ME

AEB SYSTEM ACTIVATED ON IT'S OWN, 3 TIMES RANDOMLY ,BRAKES SLAM ON FOR NO REASON WHILE DRIVING AT NORMAL SPEED. IT IS AVAILABLE FOR INSPECTION. IF THERE WAS A VEHICLE IN BEHIND ME THERE WOULD HAVE BEEN AN ACCIDENT. WE JUST TOOK IT TOTHE DEALSHIP TO HAVE THE SYSTEM CHECKED AND THEY COULD NOT FIND A PROBLEM.IT HAS NOT BEEN INSPECTED BY A MANUFACTURER OR OTHERS. NO WARNING LIGHTS OR SYMPTOMS PRIOR TO FAILURE. I CAN NO L,ONGER DRIVE THIS CAR WITH CONFIDENCE.

Electrical System
Filed Mar 1, 2023CA

Vehicle has a inconsistent overnight battery drain. Called Auto Club for a jump start and technician said some Nissans have been experiencing this issue. Drove the vehicle to get the battery and charging system tested, it passed and no problems were found. There is no pattern and it only happens when the vehicle sits overnight. There is enough power to lock and unlock the vehicle but not enough to start the car. Had to purchase a battery booster/jumper so I wont get stranded and not keep calling Auto Club. Once I jumped it twice in a week, and the most has been 5 weeks without the need to jump start it.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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